7Baggers

Zuora, Inc
(NYSE:ZUO) 

ZUO stock logo

Zuora, Inc., together with its subsidiaries, provides cloud-based software on a subscription basis that enables companies in various industries to launch, manage, and transform into a subscription business. The company offers Zuora Central platform that acts as an intelligent subscription management...

Founded: 2007
IPO Price: $14 (Apr 12, 2018)
Full Time Employees: 1,249
CEO / Founder: Tien Tzuo 
Sector: Technology
Industry: Software-Infrastructure

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At a glance:
Bull Thesis:
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Income Statements:
Quarterly
Annual
    Unit: USD2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 2019-01-31 2018-10-31 2018-07-31 
                              
      revenue:
                              
      subscription
    105,253,000 104,051,000 98,959,000 100,164,000 98,048,000 95,473,000 89,711,000 89,513,000 86,567,000 83,811,000 78,500,000 77,332,000 73,775,000 71,498,000 65,142,000 65,112,000 62,020,000 58,312,000 56,896,000 54,559,000 54,038,000 50,647,000 47,311,000 46,729,000 44,485,000 41,470,000 
      professional services
    11,676,000 11,345,000 10,810,000 10,505,000 11,801,000 12,575,000 13,384,000 13,528,000 14,505,000 14,964,000 14,699,000 13,360,000 15,455,000 14,989,000 15,187,000 14,175,000 15,226,000 16,677,000 17,002,000 15,834,000 17,784,000 19,086,000 16,798,000 17,332,000 17,152,000 16,284,000 
      total revenue
    116,929,000 115,396,000 109,769,000 110,669,000 109,849,000 108,048,000 103,095,000 103,041,000 101,072,000 98,775,000 93,199,000 90,692,000 89,230,000 86,487,000 80,329,000 79,287,000 77,246,000 74,989,000 73,898,000 70,393,000 71,822,000 69,733,000 64,109,000 64,061,000 61,637,000 57,754,000 
      yoy
    6.45% 6.80% 6.47% 7.40% 8.68% 9.39% 10.62% 13.62% 13.27% 14.21% 16.02% 14.38% 15.51% 15.33% 8.70% 12.63% 7.55% 7.54% 15.27% 9.88% 16.52% 20.74%     
      qoq
    1.33% 5.13% -0.81% 0.75% 1.67% 4.80% 0.05% 1.95% 2.33% 5.98% 2.76% 1.64% 3.17% 7.67% 1.31% 2.64% 3.01% 1.48% 4.98% -1.99% 3.00% 8.77% 0.07% 3.93% 6.72%  
      cost of revenue:
                              
      total cost of revenue
    38,337,000 37,292,000 35,061,000 36,819,000 35,028,000 37,781,000 37,346,000 38,065,000 40,280,000 38,649,000 36,235,000 35,698,000 35,695,000 35,992,000 32,721,000 32,132,000 33,266,000 33,075,000 32,297,000 34,147,000 34,301,000 33,702,000 32,031,000 31,748,000 30,177,000 28,647,000 
      gross profit
    78,592,000 78,104,000 74,708,000 73,850,000 74,821,000 70,267,000 65,749,000 64,976,000 60,792,000 60,126,000 56,964,000 54,994,000 53,535,000 50,495,000 47,608,000 47,155,000 43,980,000 41,914,000 41,601,000 36,246,000 37,521,000 36,031,000 32,078,000 32,313,000 31,460,000 29,107,000 
      yoy
    5.04% 11.15% 13.63% 13.66% 23.08% 16.87% 15.42% 18.15% 13.56% 19.07% 19.65% 16.62% 21.73% 20.47% 14.44% 30.10% 17.21% 16.33% 29.69% 12.17% 19.27% 23.79%     
      qoq
    0.62% 4.55% 1.16% -1.30% 6.48% 6.87% 1.19% 6.88% 1.11% 5.55% 3.58% 2.73% 6.02% 6.06% 0.96% 7.22% 4.93% 0.75% 14.77% -3.40% 4.14% 12.32% -0.73% 2.71% 8.08%  
      gross margin %
    67.21% 67.68% 68.06% 66.73% 68.11% 65.03% 63.78% 63.06% 60.15% 60.87% 61.12% 60.64% 60.00% 58.38% 59.27% 59.47% 56.93% 55.89% 56.30% 51.49% 52.24% 51.67% 50.04% 50.44% 51.04% 50.40% 
      operating expenses:
                              
      research and development
    26,833,000 26,454,000 23,566,000 28,860,000 27,504,000 26,256,000 25,668,000 24,925,000 28,413,000 26,354,000 22,872,000 21,654,000 21,738,000 20,860,000 18,967,000 20,918,000 18,907,000 19,427,000 17,543,000 20,736,000 17,903,000 18,744,000 17,015,000 14,750,000 14,282,000 13,323,000 
      sales and marketing
    36,597,000 36,137,000 35,845,000 41,727,000 40,245,000 42,799,000 41,444,000 41,295,000 46,973,000 45,146,000 40,457,000 38,236,000 37,004,000 36,261,000 31,865,000 31,752,000 28,058,000 28,608,000 28,496,000 27,446,000 28,027,000 27,290,000 25,501,000 26,604,000 25,896,000 25,429,000 
      general and administrative
    26,880,000 25,202,000 19,269,000 20,431,000 15,893,000 19,451,000 18,816,000 23,445,000 19,327,000 18,816,000 17,290,000 29,292,000 16,370,000 16,376,000 14,185,000 13,131,000 13,024,000 15,383,000 13,265,000 12,513,000 10,597,000 11,324,000 10,445,000 11,677,000 9,579,000 8,563,000 
      total operating expenses
    90,310,000 87,793,000 78,680,000 91,018,000 83,642,000 88,506,000 85,928,000 164,665,000 94,713,000 90,316,000 80,619,000 89,182,000 75,112,000 73,497,000 65,017,000 65,801,000 59,989,000 63,418,000 59,304,000 60,695,000 56,527,000 57,358,000 52,961,000 53,031,000 49,757,000 47,315,000 
      income from operations
    -11,718,000 -9,689,000 -3,972,000 -17,168,000 -8,821,000 -18,239,000 -20,179,000 -99,689,000 -33,921,000 -30,190,000 -23,655,000 -34,188,000 -21,577,000 -23,002,000 -17,409,000 -18,646,000 -16,009,000 -21,504,000 -17,703,000 -24,449,000 -19,006,000 -21,327,000 -20,883,000 -20,718,000 -18,297,000 -18,208,000 
      yoy
    32.84% -46.88% -80.32% -82.78% -74.00% -39.59% -14.69% 191.59% 57.21% 31.25% 35.88% 83.35% 34.78% 6.97% -1.66% -23.74% -15.77% 0.83% -15.23% 18.01% 3.87% 17.13%     
      qoq
    20.94% 143.93% -76.86% 94.63% -51.64% -9.61% -79.76% 193.89% 12.36% 27.63% -30.81% 58.45% -6.20% 32.13% -6.63% 16.47% -25.55% 21.47% -27.59% 28.64% -10.88% 2.13% 0.80% 13.23% 0.49%  
      operating margin %
    -10.02% -8.40% -3.62% -15.51% -8.03% -16.88% -19.57% -96.75% -33.56% -30.56% -25.38% -37.70% -24.18% -26.60% -21.67% -23.52% -20.72% -28.68% -23.96% -34.73% -26.46% -30.58% -32.57% -32.34% -29.69% -31.53% 
      change in fair value of debt derivative and warrant liabilities
    -20,174,000                          
      interest expense
    -7,045,000 -6,965,000 -6,771,000 -6,876,000 -5,610,000 -4,607,000 -4,387,000 -4,486,000 -4,444,000 -4,419,000                 
      interest and other income
    6,505,000 8,168,000 5,315,000 8,440,000 2,272,000 5,657,000 5,710,000 5,888,000 1,187,000 704,000 795,000 -788,000 -702,000 -453,000 121,000 599,000 -352,000 1,936,000 378,000 418,000 1,190,000 569,000 535,000 801,000 633,000 -1,178,000 
      income before income taxes
    -32,432,000 -9,499,000 -13,356,000 -20,079,000 -5,162,000 -21,975,000 -18,826,000 -98,421,000 -36,726,000 -29,381,000 -22,860,000 -34,976,000 -22,279,000 -23,455,000 -17,288,000 -18,047,000 -16,361,000 -19,568,000 -17,325,000 -24,031,000 -17,816,000 -20,758,000 -20,348,000 -19,917,000 -17,664,000 -19,386,000 
      income tax benefit
    -226,000 -2,278,000                         
      net income
    -32,206,000 -7,221,000 -13,708,000 -20,834,000 -5,502,000 -22,562,000 -19,295,000 -107,858,000 -37,034,000 -29,910,000 -23,168,000 -35,182,000 -22,889,000 -23,693,000 -17,661,000 -18,791,000 -16,773,000 -20,122,000 -17,488,000 -23,752,000 -18,237,000 -20,813,000 -20,592,000 -20,667,000 -17,889,000 -19,587,000 
      yoy
    485.35% -67.99% -28.96% -80.68% -85.14% -24.57% -16.72% 206.57% 61.80% 26.24% 31.18% 87.23% 36.46% 17.75% 0.99% -20.89% -8.03% -3.32% -15.07% 14.93% 1.95% 6.26%     
      qoq
    346.00% -47.32% -34.20% 278.66% -75.61% 16.93% -82.11% 191.24% 23.82% 29.10% -34.15% 53.71% -3.39% 34.15% -6.01% 12.03% -16.64% 15.06% -26.37% 30.24% -12.38% 1.07% -0.36% 15.53% -8.67%  
      net income margin %
    -27.54% -6.26% -12.49% -18.83% -5.01% -20.88% -18.72% -104.67% -36.64% -30.28% -24.86% -38.79% -25.65% -27.39% -21.99% -23.70% -21.71% -26.83% -23.67% -33.74% -25.39% -29.85% -32.12% -32.26% -29.02% -33.91% 
      comprehensive loss:
                              
      foreign currency translation adjustment
    462,000 171,000 -247,000 711,000 -696,000 -404,000 -283,000 1,187,000 -973,000 -316,000 -359,000 -287,000 -127,000 -174,000 -85,000 767,000 18,000 338,000 -427,000 37,000 -141,000 -200,000 -75,000 344,000 -681,000 418,000 
      unrealized gain on available-for-sale securities
    248,000 302,000 -487,000 238,000 -18,000 172,000 340,000        -34,000 -5,000 -103,000 -74,000 157,000 30,250 75,000 22,000 24,000    
      comprehensive loss
    -31,496,000 -6,748,000 -14,442,000 -19,885,000 -6,216,000 -22,794,000 -19,238,000 -106,008,000 -38,344,000 -30,504,000 -23,925,000 -35,639,000 -23,043,000 -23,867,000 -17,780,000 -18,092,000 -16,858,000 -19,858,000 -17,758,000 -23,750,000 -18,303,000 -20,991,000 -20,643,000 -20,284,000 -18,602,000 -19,169,000 
      net income per share
    -0.21 -0.05 -0.09 -0.15 -0.04 -0.16 -0.14 -0.82 -0.28 -0.23 -0.18 -0.28 -0.18 -0.19 -0.15 -0.15 -0.14 -0.17 -0.15 -0.21 -0.16 -0.19 -0.19 -0.19 -0.17 -0.19 
      weighted-average shares outstanding used in calculating net income per share, basic and diluted
    152,263 149,377 146,670 140,147 141,488 138,605 136,190 131,441 132,579 130,280 128,457 124,206 125,141 123,134 121,354 117,598 118,460 116,838 115,139 111,122       
      change in fair value of debt conversion and warrant liabilities
     -1,013,000 -7,928,000 -4,475,000 6,997,000                      
      income tax provision
      352,000 755,000 340,000 587,000 469,000 9,437,000 308,000 529,000 308,000 206,000 610,000 238,000 373,000 744,000 412,000 554,000 163,000 279,000 -421,000 -55,000 -244,000 -750,000 -225,000 -201,000 
      change in fair value of warrant liability
         -4,786,000 30,000 -134,000 452,000 4,524,000                 
      unrealized loss on available-for-sale securities
           -253,250 -337,000 -278,000 -398,000 -15,250 -27,000           -8,000 -32,000  
      weighted-average shares outstanding used in calculating net income per share attributable to common stockholders, basic and diluted
                        111,835 110,595 108,821 91,267 106,049 105,146 
                              
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 2019-01-31 2018-10-31 2018-07-31 2018-04-30 
                                 
        assets
                                 
        current assets:
                                 
        cash and cash equivalents
      277,615,000 237,041,000 265,712,000 256,065,000 414,832,000 323,281,000 238,388,000 203,239,000 182,261,000 206,936,000 350,626,000 113,507,000 116,565,000 104,589,000 101,116,000 94,110,000 104,047,000 118,600,000 84,694,000 54,275,000 64,621,000 56,551,000 62,608,000 67,940,000 77,883,000 179,195,000 202,514,000 
        short-term investments
      280,909,000 306,430,000 281,442,000 258,120,000 78,905,000 82,953,000 158,483,000 183,006,000 218,341,000 241,707,000 101,926,000 101,882,000 86,770,000 96,316,000 96,282,000 92,484,000 74,710,000 60,617,000 87,898,000 117,662,000 105,777,000 118,065,000 116,698,000 107,908,000 97,034,000   
        accounts receivable
      82,414,000 93,315,000 77,399,000 124,602,000 78,297,000 81,225,000 82,582,000 91,740,000 75,835,000 67,693,000 74,307,000 82,263,000 72,356,000 56,239,000 59,484,000 78,860,000 59,272,000 48,427,000 59,365,000 68,875,000 60,073,000 46,905,000 52,461,000 58,258,000 51,379,000 42,054,000 45,388,000 
        deferred commissions, current portion
      15,995,000 15,953,000 15,934,000 15,870,000 15,298,000 15,330,000 12,816,000 16,282,000 15,735,000 15,833,000 15,254,000 15,080,000 13,704,000 13,085,000 13,160,000 12,712,000 11,570,000 10,768,000 10,080,000 9,585,000 8,981,000 8,713,000 8,674,000     
        prepaid expenses and other current assets
      25,183,000 25,862,000 25,624,000 23,261,000 23,554,000 26,124,000 22,877,000 24,285,000 19,537,000 18,851,000 16,260,000 15,603,000 15,978,000 18,842,000 16,590,000 15,574,000 16,887,000 16,322,000 15,550,000 16,387,000 16,157,000 15,331,000 15,734,000 10,414,000 9,195,000 8,793,000 8,780,000 
        total current assets
      682,116,000 678,601,000 666,111,000 677,918,000 610,886,000 528,913,000 515,146,000 518,552,000 511,709,000 551,020,000 558,373,000 328,335,000 305,373,000 289,071,000 286,632,000 293,740,000 266,486,000 254,734,000 257,587,000 266,784,000 255,609,000 245,565,000 256,175,000 244,920,000 239,841,000 231,812,000 256,902,000 
        property and equipment
      27,403,000 26,882,000 26,218,000 25,961,000 25,570,000 25,915,000 26,413,000 27,159,000 28,978,000 29,495,000 28,629,000 27,676,000 30,741,000 31,195,000 32,393,000 33,369,000 35,066,000 35,859,000 36,074,000 33,489,000 28,392,000 20,381,000 19,575,000 19,625,000 18,388,000 16,924,000 10,923,000 
        operating lease right-of-use assets
      20,591,000 21,783,000 21,270,000 22,462,000 25,296,000 26,628,000 28,157,000 22,768,000 27,583,000 28,573,000 30,482,000 32,643,000 44,480,000 46,248,000 48,666,000 47,085,000 48,992,000 51,121,000 52,857,000         
        purchased intangibles
      23,146,000 21,590,000 9,474,000 10,082,000 10,689,000 11,724,000 12,463,000 13,201,000 13,930,000 2,526,000 2,898,000 3,452,000 4,006,000 4,560,000 3,505,000 3,928,000 4,351,000 4,774,000 5,197,000 5,620,000 6,043,000 6,465,000 6,892,000 9,042,000 9,545,000 10,048,000 10,610,000 
        deferred commissions, net of current portion
      24,941,000 25,421,000 25,952,000 27,250,000 26,658,000 27,013,000 30,282,000 28,250,000 26,875,000 27,046,000 26,856,000 26,727,000 23,306,000 21,505,000 21,681,000 21,905,000 19,219,000 18,524,000 18,748,000 19,591,000 18,044,000 17,696,000 18,224,000     
        goodwill
      73,903,000 69,739,000 56,147,000 56,657,000 55,000,000 57,148,000 56,270,000 53,991,000 52,618,000 17,632,000 17,632,000 17,632,000 17,632,000 17,632,000 17,632,000 17,632,000 17,632,000 17,632,000 17,632,000 17,632,000 17,632,000 17,632,000 17,632,000 20,861,000 20,861,000 20,861,000 20,614,000 
        other assets
      4,972,000 5,172,000 4,574,000 3,506,000 4,035,000 4,511,000 4,432,000 4,677,000 4,500,000 4,639,000 4,449,000 4,787,000 3,681,000 3,414,000 3,618,000 3,848,000 3,588,000 3,926,000 4,076,000 4,825,000 5,569,000 5,922,000 4,731,000 3,292,000 2,524,000 2,708,000 2,822,000 
        total assets
      857,072,000 849,188,000 809,746,000 823,836,000 758,134,000 681,852,000 673,163,000 668,598,000 666,193,000 660,931,000 669,319,000 441,252,000 429,219,000 413,625,000 414,127,000 421,507,000 395,334,000 386,570,000 392,171,000 402,227,000 331,289,000 313,661,000 323,229,000 299,424,000 293,243,000 287,237,000 306,806,000 
        liabilities and stockholders’ equity
                                 
        current liabilities:
                                 
        accounts payable
      761,000 773,000 153,000 3,161,000 465,000 1,016,000 5,991,000 1,073,000 10,612,000 7,652,000 7,155,000 6,785,000 3,481,000 3,720,000 842,000 2,249,000 231,000 277,000 5,343,000 2,098,000 1,719,000 959,000 1,622,000 1,512,000 2,678,000 2,841,000 3,466,000 
        accrued expenses and other current liabilities
      45,167,000 21,621,000 41,308,000 32,157,000 27,810,000 98,770,000 97,238,000 103,678,000 22,903,000 19,171,000 24,195,000 14,225,000 17,455,000 14,749,000 12,961,000 14,550,000 14,081,000 13,992,000 14,083,000 17,731,000 17,158,000 13,774,000 13,978,000 14,210,000 13,484,000 14,677,000 27,825,000 
        accrued employee liabilities
      29,860,000 30,427,000 28,465,000 37,722,000 30,992,000 30,355,000 26,660,000 30,483,000 32,926,000 29,197,000 26,861,000 32,425,000 30,983,000 27,382,000 26,414,000 29,470,000 26,740,000 26,261,000 23,807,000 24,193,000 27,227,000 22,624,000 26,241,000 22,603,000 24,516,000 20,976,000 17,383,000 
        deferred revenue, current portion
      177,436,000 185,183,000 184,278,000 199,615,000 158,407,000 164,564,000 164,328,000 167,145,000 152,321,000 148,162,000 157,135,000 152,740,000 129,327,000 118,920,000 126,880,000 127,701,000 107,308,000 99,185,000 107,728,000 111,411,000 94,010,000 86,093,000 88,299,000 90,565,000 76,313,000 69,094,000 67,605,000 
        operating lease liabilities, current portion
      7,030,000 6,710,000 5,929,000 6,760,000 7,396,000 7,895,000 9,853,000 9,240,000 9,636,000 10,327,000 10,907,000 11,462,000 11,227,000 10,883,000 10,946,000 9,630,000 9,181,000 7,908,000 6,268,000         
        total current liabilities
      260,254,000 244,714,000 260,133,000 279,415,000 225,070,000 302,600,000 304,070,000 311,619,000 228,398,000 214,509,000 226,824,000 219,297,000 195,222,000 179,536,000 182,440,000 187,997,000 161,973,000 152,055,000 161,661,000 165,620,000 144,561,000 127,894,000 134,214,000 131,853,000 121,130,000 114,236,000 121,413,000 
        long-term debt
      368,348,000 365,300,000 362,310,000 359,525,000 356,645,000 214,401,000                      
        deferred revenue, net of current portion
      860,000 1,454,000 1,411,000 2,802,000 1,719,000 1,175,000 732,000 442,000 639,000 945,000 1,098,000 771,000 1,055,000 1,107,000 1,241,000 1,529,000 702,000 486,000 782,000 1,007,000 209,000 83,000 74,000 406,000 795,000 741,000 424,000 
        operating lease liabilities, net of current portion
      32,573,000 34,508,000 35,276,000 37,100,000 38,060,000 39,865,000 41,330,000 37,924,000 40,103,000 41,533,000 43,149,000 45,633,000 48,333,000 50,794,000 53,540,000 53,590,000 55,843,000 58,146,000 60,359,000         
        deferred tax liabilities
      4,066,000 3,726,000 3,726,000 3,725,000 3,723,000 3,720,000 3,721,000 3,717,000 3,255,000 3,244,000 3,243,000 3,243,000 1,933,000 1,928,000 1,920,000 1,929,000 1,564,000 1,554,000 1,591,000 1,569,000 1,877,000 1,877,000 1,877,000     
        other long-term liabilities
      6,781,000 7,439,000 7,592,000 7,582,000 7,340,000 7,364,000 7,320,000 7,333,000 1,501,000 1,609,000 1,649,000 1,701,000 2,953,000 2,918,000 2,905,000 2,883,000 4,171,000 967,000 954,000 971,000 9,712,000 3,298,000 3,452,000 3,678,000 3,194,000 1,856,000 1,717,000 
        total liabilities
      672,882,000 657,141,000 670,448,000 690,149,000 632,557,000 569,125,000 569,480,000 571,438,000 482,289,000 468,266,000 480,463,000 270,645,000 249,496,000 236,283,000 242,620,000 249,594,000 227,043,000 217,098,000 230,338,000 237,568,000 163,546,000 141,445,000 149,010,000 146,431,000 136,649,000 127,990,000 134,544,000 
        commitments and contingencies
                                 
        stockholders’ equity:
                                 
        class a common stock
      15,000 14,000 14,000  13,000 13,000 13,000  13,000 12,000 12,000  12,000 12,000 11,000  11,000 11,000 10,000  8,000 8,000 8,000  7,000 4,000 1,000 
        class b common stock
      1,000 1,000 1,000  1,000 1,000 1,000  1,000 1,000 1,000  1,000 1,000 1,000  1,000 1,000 2,000  3,000 3,000 3,000  4,000 6,000 10,000 
        additional paid-in capital
      1,067,329,000 1,043,691,000 984,194,000 964,141,000 936,147,000 917,081,000 885,243,000 859,482,000 840,218,000 810,636,000 776,323,000 734,149,000 707,626,000 682,202,000 652,501,000 635,127,000 613,413,000 597,736,000 570,239,000 555,307,000 534,642,000 520,812,000 501,824,000 488,776,000 472,093,000 461,804,000 455,610,000 
        accumulated other comprehensive loss
      -410,000 -1,120,000 -1,593,000 -859,000 -1,808,000 -1,094,000 -862,000 -919,000 -2,769,000 -1,459,000 -865,000                 
        accumulated deficit
      -882,745,000 -850,539,000 -843,318,000 -829,610,000 -808,776,000 -803,274,000 -780,712,000 -761,417,000 -653,559,000 -616,525,000 -586,615,000 -563,447,000 -528,265,000 -505,376,000 -481,683,000 -464,022,000 -445,231,000 -428,458,000 -408,336,000 -390,848,000 -367,096,000 -348,859,000 -328,046,000 -336,275,000 -315,608,000 -297,719,000 -278,132,000 
        total stockholders’ equity
      184,190,000 192,047,000 139,298,000 133,687,000 125,577,000 112,727,000 103,683,000 97,160,000 183,904,000 192,665,000 188,856,000 170,607,000 179,723,000 177,342,000 171,507,000 171,913,000 168,291,000 169,472,000 161,833,000 164,659,000 167,743,000 172,216,000 174,219,000 152,993,000 156,594,000 159,247,000 172,262,000 
        total liabilities and stockholders’ equity
      857,072,000 849,188,000 809,746,000 823,836,000 758,134,000 681,852,000 673,163,000 668,598,000 666,193,000 660,931,000 669,319,000 441,252,000 429,219,000 413,625,000 414,127,000 421,507,000 395,334,000 386,570,000 392,171,000 402,227,000 331,289,000 313,661,000 323,229,000 299,424,000 293,243,000 287,237,000 306,806,000 
        class a common stock - 0.0001 par value...
         14,000    13,000    12,000    11,000    10,000    8,000    
        class b common stock - 0.0001 par value...
         1,000    1,000    1,000    1,000    2,000    3,000    
        debt, net of current portion
            212,307,000 210,403,000 208,393,000 206,426,000 204,500,000    574,000 1,666,000 2,790,000 3,890,000 4,991,000 6,094,000 7,187,000 8,293,000 9,393,000 10,494,000 11,530,000 9,616,000 10,803,000 
        debt, current portion
                571,000 1,660,000 2,749,000 3,882,000 4,397,000 4,397,000 4,432,000 4,432,000 4,432,000 4,432,000 4,447,000 4,444,000 4,074,000 2,963,000 1,852,000 5,000,000 4,167,000 
        accumulated other comprehensive income
                 -108,000 349,000 503,000 677,000 796,000 97,000 182,000 -82,000 188,000 186,000 252,000 430,000 481,000    
        restricted cash, current portion
                             400,000 4,350,000 1,770,000 220,000 
        restricted cash, net of current portion
                             1,684,000 2,084,000 4,884,000 4,935,000 
        operating lease right-of-use assets2
                         54,286,000        
        operating lease liabilities, current portion2
                         5,755,000        
        operating lease liabilities, net of current portion2
                         62,307,000        
        preferred stock
                                 
        convertible preferred stock
                                 
        lease obligation, current portion
                              2,287,000 1,648,000 967,000 
        lease obligation, net of current portion
                               1,541,000 187,000 
        preferred stock - 0.0001 par value...
                                 
        convertible preferred stock - 0.0001 par value...
                                 
        related party receivable
                               -5,657,000 -5,619,000 
        accumulated comprehensive income
                              98,000   
        accumulated comprehensive loss
                               809,000 392,000 
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 2019-01-31 2018-10-31 2018-07-31 2018-04-30 
                                   
          cash flows from operating activities:
                                   
          net income
        -32,206,000 -7,221,000 -13,708,000 -20,834,000 -5,502,000 -22,562,000 -19,295,000 -107,858,000 -37,034,000 -29,910,000 -23,168,000 -35,182,000 -22,889,000 -23,693,000 -17,661,000 -18,791,000 -16,773,000 -20,122,000 -17,488,000 -23,752,000 -18,237,000 -20,813,000 -20,592,000 -20,667,000 -17,889,000 -19,587,000 -19,447,000 
          adjustments to reconcile net income to net cash from operating activities:
                                   
          depreciation, amortization and accretion
        5,538,000 4,942,000 4,235,000 4,530,000 4,792,000 4,602,000 4,290,000 5,013,000 4,843,000 4,680,000 4,202,000 4,118,000 4,146,000 4,349,000 4,147,000 4,136,000 4,025,000 3,652,000 3,495,000         
          stock-based compensation
        24,933,000 25,708,000 18,461,000 23,079,000 26,101,000 26,648,000 25,224,000 16,356,000 29,007,000 28,213,000 22,825,000 20,292,000 19,912,000 18,069,000 13,797,000 15,350,000 14,773,000 18,276,000 10,884,000 13,633,000 11,838,000 11,616,000 7,959,000 7,635,000 7,459,000 5,662,000 4,601,000 
          benefit from credit losses
        447,000 1,169,000 501,000 401,000 178,000 -838,000 1,117,000 842,000 269,000 635,000 499,000 1,060,000 491,000 215,000 1,153,000 648,000            
          amortization of deferred commissions
        4,737,000 4,655,000 4,554,000 4,544,000 4,669,000 4,776,000 4,970,000 5,041,000 4,904,000 4,783,000 4,563,000 4,374,000 4,097,000 3,985,000 3,874,000 3,843,000 3,103,000 2,832,000 2,623,000 2,466,000 2,393,000 2,350,000 2,306,000     
          reduction in carrying amount of right-of-use assets
        1,192,000 1,086,000 1,192,000 1,214,000 1,760,000 1,532,000 1,584,000 1,504,000 1,789,000 1,909,000 2,161,000 2,487,000 2,470,000 2,418,000 2,342,000 1,907,000 2,129,000 1,943,000 2,286,000         
          change in fair value of debt derivative and warrant liabilities
                                   
          other
        -4,000 -2,492,000 78,000 -1,295,000 2,444,000 46,000 140,000 -966,000 308,000 51,000 216,000 124,000 252,000 270,000 156,000 -109,000 1,000 14,000 167,000 2,911,000 -381,000 -376,000 -511,000     
          changes in operating assets and liabilities:
                                   
          accounts receivable
        10,528,000 -17,081,000 46,702,000 -46,706,000 2,750,000 2,195,000 7,531,000 -16,747,000 -7,770,000 5,979,000 7,457,000 -10,967,000 -16,608,000 3,030,000 18,223,000 -20,236,000 -12,139,000 10,186,000 8,518,000 -9,460,000 -14,145,000 4,648,000 4,453,000 -6,310,000 -11,331,000 2,017,000 3,181,000 
          prepaid expenses and other assets
        1,161,000 -1,073,000 -2,745,000 7,000 5,195,000 -4,205,000 -112,000 -4,925,000 369,000 -2,617,000 -206,000 -620,000 2,657,000 -2,047,000 -1,169,000 1,099,000 -920,000 -875,000 1,591,000 -659,000        
          deferred commissions
        -4,508,000 -4,224,000 -3,375,000 -6,038,000 -4,366,000 -4,040,000 -3,607,000 -7,384,000 -4,789,000 -5,645,000 -4,984,000 -9,240,000 -6,694,000 -3,993,000 -4,200,000 -7,670,000 -4,601,000 -3,296,000 -2,275,000 -4,617,000 -3,009,000 -1,861,000 -1,924,000     
          accounts payable
        -122,000 595,000 -3,002,000 2,716,000 -571,000 -4,766,000 4,703,000 -9,499,000 2,723,000 591,000 101,000 3,261,000 -317,000 2,855,000 -1,342,000 1,975,000 18,000 -3,983,000 2,096,000 645,000 437,000 -669,000 4,000 -1,129,000 -133,000 -871,000 1,030,000 
          accrued expenses and other liabilities
        2,035,000 3,574,000 1,234,000 158,000 -77,802,000 -3,102,000 -2,000,000 85,534,000 971,000 -357,000 2,205,000 -1,357,000 2,730,000 1,573,000 -1,522,000 854,000 272,000 1,396,000 -2,469,000 -6,234,000        
          accrued employee liabilities
        -691,000 1,962,000 -9,257,000 6,730,000 637,000 3,695,000 -3,823,000 -2,443,000 3,510,000 2,336,000 -5,564,000 -348,000 3,601,000 968,000 -3,056,000 1,368,000 3,629,000 2,454,000 -386,000 -3,034,000 4,603,000 -3,617,000 3,638,000 -1,913,000 3,540,000 3,593,000 -318,000 
          deferred revenue
        -8,659,000 948,000 -16,728,000 42,291,000 -5,613,000 679,000 -2,527,000 14,627,000 1,797,000 -9,126,000 4,722,000 23,129,000 10,355,000 -8,094,000 -1,109,000 21,220,000 8,339,000 -8,839,000 -3,908,000 18,199,000 8,043,000 -2,197,000 1,477,000 13,863,000 7,273,000 1,806,000 1,625,000 
          operating lease liabilities
        -2,147,000 -2,129,000 -3,200,000 -2,174,000 -3,332,000 -4,058,000 -3,572,000 -3,152,000 -3,506,000 -2,800,000 -3,673,000 -3,548,000 -3,511,000 -3,528,000 -3,382,000 -2,459,000 -1,790,000 -1,550,000 -3,175,000         
          net cash from operating activities
        22,408,000 11,432,000 32,870,000 16,909,000 -55,657,000 5,388,000 14,593,000 -17,965,000 -4,861,000 -4,801,000 6,983,000 10,366,000 692,000 -2,623,000 10,251,000 3,135,000 1,360,000 3,840,000 2,951,000 4,009,000 3,509,000 -8,946,000 -2,162,000 -6,989,000 -6,370,000 -2,396,000 -7,826,000 
          capital expenditures
        -3,330,000 -3,267,000 -2,655,000 -3,074,000 -3,075,000 -2,181,000 -1,657,000 -2,163,000 -2,387,000 -2,821,000 -3,263,000 -2,732,000 -2,347,000 -1,732,000 -1,965,000 -1,070,000 -2,124,000 -4,830,000 -5,120,000 -8,546,000 -8,636,000 -2,566,000 -1,676,000 -2,791,000 -3,931,000 -4,926,000 -1,764,000 
          free cash flows
        19,078,000 8,165,000 30,215,000 13,835,000 -58,732,000 3,207,000 12,936,000 -20,128,000 -7,248,000 -7,622,000 3,720,000 7,634,000 -1,655,000 -4,355,000 8,286,000 2,065,000 -764,000 -990,000 -2,169,000 -4,537,000 -5,127,000 -11,512,000 -3,838,000 -9,780,000 -10,301,000 -7,322,000 -9,590,000 
          cash flows from investing activities:
                                   
          purchases of property and equipment
        -3,330,000 -3,267,000 -2,655,000 -3,074,000 -3,075,000 -2,181,000 -1,657,000 -2,163,000 -2,387,000 -2,821,000 -3,263,000 -2,732,000 -2,347,000 -1,732,000 -1,965,000 -1,070,000 -2,124,000 -4,830,000 -5,120,000 -8,546,000 -8,636,000 -2,566,000 -1,676,000 -2,791,000 -3,931,000 -4,926,000 -1,764,000 
          purchases of short-term investments
        -58,626,000 -91,068,000 -90,399,000 -219,729,000 -4,920,000 -61,745,000 -28,782,000 -9,779,000 -164,798,000 -30,887,000 -32,124,000 -23,736,000 -26,963,000 -26,687,000 -35,580,000 -37,407,000 -13,475,000 -10,901,000 -28,697,000 -52,863,000 -35,368,000 -67,705,000 -10,346,000    
          maturities of short-term investments
        85,978,000 67,815,000 68,486,000 41,500,000 10,000,000 76,900,000 88,228,000 65,793,000 33,750,000 25,000,000 30,263,000 16,600,000 33,100,000 26,800,000 22,692,000 17,575,000 23,100,000 40,705,000 38,500,000 17,000,000 65,400,000 34,500,000 55,900,000     
          cash paid for acquisition, net of cash acquired
        -5,023,000                          
          net cash from investing activities
        18,999,000 -46,283,000 -24,568,000 -181,303,000 2,005,000 74,719,000 20,302,000 34,848,000 -19,416,000 -142,619,000 -3,887,000 -18,256,000 7,017,000 -3,244,000 -5,616,000 -19,075,000 -15,693,000 22,650,000 24,990,000 -20,242,000 3,901,000 -3,434,000 -9,985,000 -13,137,000 -101,049,000 -5,173,000 -1,764,000 
          cash flows from financing activities:
                                   
          proceeds from issuance of convertible senior notes, net of issuance costs
              -685,000 234,586,000                 
          proceeds from issuance of common stock upon exercise of stock options
        252,000 1,528,000 1,592,000 1,280,000 38,000 425,000 537,000 374,000 575,000 615,000 907,000      879,000 3,975,000 4,022,000 3,098,000 1,933,000 2,202,000 4,846,000 2,455,000 2,361,000 916,000 5,749,000 
          proceeds from issuance of common stock under employee stock purchase plan
          3,636,000   2,534,000   3,423,000               
          payment for taxes related to net share settlement of stock options
                                   
          net cash from financing activities
        -1,295,000 6,009,000 1,592,000 4,916,000 145,899,000 5,190,000 537,000 2,908,000 575,000 4,046,000 234,382,000 5,119,000 4,394,000 9,514,000 2,456,000 5,236,000 -238,000 7,078,000 2,905,000 5,850,000 801,000 6,523,000 4,806,000 5,489,000 6,566,000 -14,667,000 163,974,000 
          effect of exchange rates on cash and cash equivalents
        462,000 171,000 -247,000 711,000 -696,000 -404,000 -283,000 1,187,000 -973,000 -316,000 -359,000 -287,000 -127,000 -174,000 -85,000  18,000 338,000 -427,000         
          net increase in cash and cash equivalents
        40,574,000 -28,671,000 9,647,000 -158,767,000 91,551,000 84,893,000 35,149,000 20,978,000 -24,675,000 -143,690,000 237,119,000 -3,058,000 11,976,000 3,473,000 7,006,000  -14,553,000 33,906,000 30,419,000         
          cash and cash equivalents, beginning of period
        256,065,000  203,239,000  113,507,000  94,110,000  54,275,000         
          cash and cash equivalents, end of period
        40,574,000 -28,671,000 265,712,000  91,551,000 84,893,000 238,388,000  -24,675,000 -143,690,000 350,626,000  11,976,000 3,473,000 101,116,000  -14,553,000 33,906,000 84,694,000         
          supplemental disclosure of non-cash investing and financing activities:
                                   
          property and equipment purchases accrued or in accounts payable
        -21,000   -62,000 62,000 -209,000 215,000 -60,000 -258,000 189,000 133,000 41,000 79,000 24,000 20,000  -115,000 -2,486,000 2,604,000  2,157,000 611,000 288,000 -60,000 -702,000   
          change in fair value of debt conversion and warrant liabilities
         1,013,000 7,928,000 4,475,000                        
          cash paid for acquisition
            -4,524,000                     
          donation of common stock to charitable foundation
                             
          asset impairment
                                   
          change in fair value of contingent consideration
               1,420,000                    
          insurance proceeds for damaged property and equipment
                   344,000 738,000           
          purchase of intangible assets
                                 
          principal payments on debt
                -369,000 -1,111,000                 
          cash and cash equivalents, beginning of year
                                   
          cash and cash equivalents, end of year
                                   
          supplemental disclosure of cash flow information:
                                   
          cash paid for interest
                                   
          cash paid for tax
                                   
          lapse in restrictions on early exercised common stock options
                   1,000 7,000 8,000 10,000  25,000 32,000 39,000    205,000 1,860,000 -511,000 -94,000 833,000 
          purchase of intangible assets included in accrued expenses and other current liabilities
                                 
          change in fair value of warrant liability
             4,786,000 -30,000 135,000 -452,000 -4,523,000 -4,373,000                 
          issuance costs for convertible senior notes accrued or in accounts payable
                  685,000                 
          sales of short-term investments
                       2,511,000 1,000 3,496,000     
          principal payments on long-term debt
                   -1,111,000 -1,111,000 -1,111,000 -1,111,000 -1,110,000 -1,110,000 -1,110,000 -1,110,000 -1,110,000 -1,109,000   -417,000   
          proceeds from issuance of common stock upon exercise of stock options, net of repurchases of unvested common stock
                   2,807,000 5,505,000 6,620,000 3,567,000             
          business combination, net of cash acquired
                                  
          payments under capital leases
                               -2,287,000 -872,000 -228,000 -236,000 
          payments of offering costs
                               -127,000 -2,380,000 -1,892,000 
          proceeds of issuance of common stock under employee stock purchase plan
                       3,423,000   3,911,000       
          proceeds from initial public offering, net of underwriters’ discounts and commissions
                                  
          payments under related party notes receivable
                               -4,344,000 
          repayments of related party notes receivable
                                  
          payments related to business combination
                                 
          effect of exchange rates on cash and cash equivalents and restricted cash
                           37,000 -141,000 -200,000 -75,000 344,000 -679,000 416,000 -78,000 
          net increase in cash and cash equivalents and restricted cash
                           -10,346,000 8,070,000 -6,057,000 -7,416,000 -14,293,000 -101,532,000 -21,820,000 154,306,000 
          cash and cash equivalents and restricted cash, beginning of year
                                   
          cash and cash equivalents and restricted cash, end of year
                                   
          repurchases of unvested common stock
                        -7,000 -1,000 -7,000 -49,000 -23,000 -7,000 -40,000 -8,000 -4,000 -6,000 
          benefit from doubtful accounts
                         752,000 992,000 658,000 977,000 908,000 1,344,000 -569,000 2,006,000 1,317,000 1,195,000 
          reduction in carrying amount of right-of-use assets2
                                   
          operating lease liabilities2
                                   
          proceeds from long-term debt, net of issuance costs
                                   
          depreciation and amortization
                            3,235,000 2,656,000 2,508,000 2,165,000 2,133,000 2,542,000 1,953,000 
          business combinations, net of cash acquired
                                   
          cash and cash equivalents and restricted cash, beginning of period
                            70,024,000 53,363,000 
          cash and cash equivalents and restricted cash, end of period
                            8,070,000 -6,057,000 62,608,000 -14,293,000 -101,532,000 -21,820,000 207,669,000 
          lapse of restrictions on common stock related to early exercise of stock options
                            59,000       
          deferred offering costs payable or accrued but not paid
                               -127,000 -1,844,000 2,181,000 
          property and equipment acquired under capital leases
                                57,000   
          reconciliation of cash and cash equivalents and restricted cash within the unaudited condensed consolidated balance sheets to the amounts shown in the unaudited condensed consolidated statements of cash flows above:
                                   
          cash and cash equivalents
                            8,070,000 -6,057,000 62,608,000  -101,312,000 -23,319,000 202,514,000 
          restricted cash, current
                                2,580,000 1,550,000 220,000 
          restricted cash, net of current portion
                                -2,800,000 -51,000 4,935,000 
          total cash and cash equivalents and restricted cash
                            8,070,000 -6,057,000 62,608,000  -101,532,000 -21,820,000 207,669,000 
          prepaid expenses and other current assets
                             -1,374,000 -1,037,000 -1,219,000 -321,000 27,000 -1,932,000 
          other assets
                             627,000 -1,440,000 -768,000 184,000 114,000 -1,995,000 
          accrued expenses and other current liabilities
                             -2,022,000 909,000 812,000 300,000 690,000 1,936,000 
          other long-term liabilities
                             1,178,000 -1,256,000 597,000 485,000 150,000 345,000 
          accretion of discount on short-term investments
                               -489,000    
          releases of deposits
                                   
          accrued acquisition-related payments
                                   
          accrued interest on related party notes receivable
                                   
          loss on disposal of assets
                                  
          reconciliation of cash and cash equivalents and restricted cash within the condensed consolidated balance sheets to the amounts shown in the condensed consolidated statements of cash flows above:
                                   
          proceeds from initial public offering costs, net of underwriters’ discounts and commissions
                                 164,703,000 
          property and equipment purchases in accounts payable
                                  35,000