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Confluent Inc
(NASDAQ:CFLT) 

CFLT stock logo

Confluent, Inc. operates as a software company. The Company offers a new category of data infrastructure designed to connect all the applications, systems, and data layers of a company around a real-time central nervous system, as well as generates revenue from the sale of subscriptions and services...

Founded: 2014
IPO Price: $29 (Jun 24, 2021)
Full Time Employees: 2,761 (Dec 2022)
CEO / Co-Founder: Jay Kreps 
Sector: Technology
Industry: Software-Infrastructure
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At a glance:
  • Revenue Growth Driven by Cloud Adoption: Confluent’s top-line growth is primarily supported by increasing adoption of Confluent Cloud and expansion of streaming use cases among enterprise customers.
  • Margin Expansion Focus Amid Ongoing Investment: The company continues to balance growth investments with improving operating efficiency, with attention on scaling cloud gross margins and reducing losses over time.
  • Consumption/Usage Dynamics Influence Near-Term Volatility: A meaningful portion of Confluent’s business is tied to usage-based consumption, which can create variability in results depending on customer activity levels and optimization efforts.
  • Large Enterprise Customer Base Supports Expansion: Confluent benefits from a strong enterprise footprint and land-and-expand motion, with cross-sell and broader deployment of data streaming across organizations as a key driver.
  • Competitive Market Requires Product Differentiation: Operating in a competitive data infrastructure landscape, Confluent’s performance depends on continued innovation (e.g., governance, security, and multi-cloud capabilities) and effective go-to-market execution.
Bull Thesis:
  • Strong Confluent Cloud Growth and Adoption: Confluent continues to demonstrate robust growth in its cloud-native offering, Confluent Cloud. This fully managed service is critical for enterprises seeking to offload operational complexity and scale their real-time data streaming initiatives, driving higher revenue per customer and improved gross margins over time. Its consumption-based model aligns with modern cloud spending patterns.
  • Market Leadership in Data Streaming: As the commercial steward of Apache Kafka, Confluent holds a dominant position in the rapidly expanding market for real-time data streaming. Kafka has become a foundational technology for modern data architectures, and Confluent's enterprise-grade features, support, and cloud services solidify its leadership, making it the go-to choice for mission-critical applications.
  • Expanding Platform Vision and Use Cases: Confluent is evolving beyond just a messaging backbone to a comprehensive data streaming platform, incorporating stream processing, data governance, and a rich ecosystem of connectors. This expansion broadens its total addressable market (TAM) and allows customers to derive more value from their real-time data, fostering deeper integration and stickiness within enterprise environments.
  • Strong Enterprise Adoption and Land-and-Expand Model: The company continues to attract and expand its footprint within large enterprises, which are increasingly recognizing the strategic importance of real-time data. Confluent's land-and-expand model, where customers start with specific use cases and then expand their consumption across departments, drives predictable long-term revenue growth and high net retention rates.
Bear Thesis:
  • Persistent Negative Free Cash Flow and Profitability Concerns: Despite strong revenue growth, Confluent has historically reported negative free cash flow and has yet to achieve consistent GAAP profitability. While common for high-growth SaaS companies, investors are increasingly scrutinizing the path to profitability and positive cash generation, especially in a higher interest rate environment, which could pressure valuation.
  • Intense Competition from Cloud Providers and Open Source: Confluent faces significant competition from major cloud providers (e.g., Amazon MSK, Azure Event Hubs for Kafka, Google Cloud Pub/Sub) that offer their own managed Kafka or similar streaming services, often at competitive prices. Additionally, the open-source nature of Kafka means enterprises can choose to self-manage or use other distributions, potentially limiting Confluent's pricing power and market share.
  • High Valuation and Macroeconomic Sensitivity: Confluent has historically traded at a premium valuation based on its growth prospects. However, a slowdown in enterprise IT spending due to macroeconomic headwinds could lead customers to optimize their cloud consumption or delay new projects, directly impacting Confluent's consumption-based revenue model and potentially leading to a re-rating of its stock.
  • Complexity and Skill Gap for Adoption: While Confluent simplifies Kafka, implementing and managing complex real-time data streaming architectures still requires specialized skills and significant investment. This complexity can be a barrier for some potential customers, particularly smaller enterprises, or lead to longer sales cycles and slower adoption rates than anticipated.
Main Competitors:
  • Amazon Web Services (AWS) ($AMZN) (Amazon MSK, Amazon Kinesis), AWS competes directly with Confluent by offering its own managed Apache Kafka service (Amazon MSK) and alternative proprietary streaming data services (Amazon Kinesis Data Streams, Firehose, and Analytics). These services provide customers with options for real-time data ingestion, processing, and analytics within the AWS ecosystem, often at competitive pricing and with deep integration into other AWS services.
  • Microsoft Azure ($MSFT) (Azure Event Hubs, Azure HDInsight Kafka), Microsoft Azure competes with Confluent through its managed streaming services. Azure Event Hubs offers a highly scalable data streaming platform that can serve as an alternative to Kafka for many use cases, while Azure HDInsight Kafka provides a managed Apache Kafka cluster service. Azure's offerings appeal to customers already invested in the Microsoft ecosystem, providing integrated solutions for real-time data processing and analytics.
  • Aiven (Aiven for Apache Kafka), Aiven is a direct competitor to Confluent, specializing in providing managed open-source data technologies, including Apache Kafka, PostgreSQL, OpenSearch, and more, across multiple cloud providers. Aiven competes by offering a robust, fully managed Kafka service with a focus on open-source purity, ease of use, and multi-cloud flexibility, often appealing to customers seeking alternatives to Confluent's enterprise-focused features or pricing.
  • Databricks (Delta Live Tables, Structured Streaming), Databricks competes in the broader real-time data ecosystem, particularly in the processing and analytics layers. While not a direct Kafka provider, its Lakehouse Platform, with features like Delta Live Tables and Structured Streaming, enables customers to build robust, scalable real-time data pipelines and stream processing applications. Databricks often serves as an alternative for customers looking to unify their batch and streaming data processing within a single platform, potentially reducing the need for separate streaming platforms like Confluent for certain use cases.
Moat:
Confluent operates in a highly competitive and rapidly evolving market for real-time data streaming. Its primary moat stems from its deep expertise as the original creators of Apache Kafka, offering a robust, enterprise-grade platform (Confluent Platform) and a fully managed cloud service (Confluent Cloud) that extends Kafka with critical features like Schema Registry, ksqlDB, and a vast connector ecosystem. Competition comes from multiple angles: major cloud providers (AWS, Azure, GCP) offering their own managed Kafka services or alternative streaming platforms, leveraging their existing customer bases and infrastructure; other specialized managed open-source data providers (like Aiven) competing on multi-cloud flexibility and pricing; and broader data platforms (like Databricks) that are increasingly incorporating real-time processing capabilities, aiming to unify batch and streaming analytics. Confluent differentiates itself through its comprehensive feature set, operational excellence, and commitment to the Kafka ecosystem, but faces constant pressure to innovate and demonstrate superior value against both proprietary cloud offerings and open-source alternatives.
Income Statements:
Quarterly
Annual
    Unit: USD2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 
                       
      revenue:
                       
      subscription
    301,645,000 286,337,000 270,832,000 260,910,000 250,636,000 239,851,000 224,702,000 206,902,000 202,787,000 189,270,000 176,488,000 160,567,000 155,341,000 138,730,000 127,018,000 113,920,000 108,191,000 92,400,000 78,516,000 
      services
    13,174,000 12,187,000 11,453,000 10,210,000 10,584,000 10,348,000 10,284,000 10,335,000 10,397,000 10,911,000 12,797,000 13,735,000 13,325,000 13,002,000 12,389,000 12,219,000 11,737,000 10,170,000 9,822,000 
      total revenue
    314,819,000 298,524,000 282,285,000 271,120,000 261,220,000 250,199,000 234,986,000 217,237,000 213,184,000 200,181,000 189,285,000 174,302,000 168,666,000 151,732,000 139,407,000 126,139,000 119,928,000 102,570,000 88,338,000 
      yoy
    20.52% 19.31% 20.13% 24.80% 22.53% 24.99% 24.14% 24.63% 26.39% 31.93% 35.78% 38.18% 40.64% 47.93% 57.81%     
      qoq
    5.46% 5.75% 4.12% 3.79% 4.40% 6.47% 8.17% 1.90% 6.50% 5.76% 8.60% 3.34% 11.16% 8.84% 10.52% 5.18% 16.92% 16.11%  
      cost of revenue:
                       
      total cost of revenue
    79,662,000 76,959,000 74,170,000 69,118,000 67,565,000 63,703,000 64,981,000 61,221,000 57,057,000 56,549,000 57,920,000 58,144,000 53,949,000 53,180,000 49,509,000 45,777,000 46,146,000 37,299,000 30,009,000 
      gross profit
    235,157,000 221,565,000 208,115,000 202,002,000 193,655,000 186,496,000 170,005,000 156,016,000 156,127,000 143,632,000 131,365,000 116,158,000 114,717,000 98,552,000 89,898,000 80,362,000 73,782,000 65,271,000 58,329,000 
      yoy
    21.43% 18.80% 22.42% 29.48% 24.04% 29.84% 29.41% 34.31% 36.10% 45.74% 46.13% 44.54% 55.48% 50.99% 54.12%     
      qoq
    6.13% 6.46% 3.03% 4.31% 3.84% 9.70% 8.97% -0.07% 8.70% 9.34% 13.09% 1.26% 16.40% 9.63% 11.87% 8.92% 13.04% 11.90%  
      gross margin %
    74.70% 74.22% 73.73% 74.51% 74.13% 74.54% 72.35% 71.82% 73.24% 71.75% 69.40% 66.64% 68.01% 64.95% 64.49% 63.71% 61.52% 63.64% 66.03% 
      operating expenses:
                       
      research and development
    121,926,000 121,758,000 121,221,000 116,801,000 114,886,000 102,720,000 106,060,000 97,571,000 86,948,000 91,237,000 85,677,000 84,890,000 71,809,000 70,099,000 64,472,000 57,661,000 56,686,000 47,701,000 33,225,000 
      sales and marketing
    159,807,000 142,822,000 143,631,000 146,259,000 145,194,000 137,968,000 132,865,000 131,352,000 119,911,000 128,624,000 127,770,000 128,624,000 122,684,000 114,312,000 112,754,000 106,702,000 100,625,000 86,991,000 73,206,000 
      general and administrative
    52,598,000 40,297,000 39,701,000 40,120,000 39,359,000 39,471,000 39,429,000 38,444,000 33,948,000 31,874,000 36,343,000 35,355,000 35,209,000 33,041,000 29,979,000 27,481,000 30,151,000 25,330,000 37,943,000 
      total operating expenses
    334,331,000 304,877,000 304,553,000 303,180,000 299,439,000 280,159,000 278,354,000 267,367,000 240,807,000 252,264,000 250,733,000 282,251,000 229,702,000 217,452,000 207,205,000 191,844,000 187,462,000 160,022,000 144,374,000 
      operating income
    -99,174,000 -83,312,000 -96,438,000 -101,178,000 -105,784,000 -93,663,000 -108,349,000 -111,351,000 -84,680,000 -108,632,000 -119,368,000 -166,093,000 -114,985,000 -118,900,000 -117,307,000 -111,482,000 -113,680,000 -94,751,000 -86,045,000 
      yoy
    -6.25% -11.05% -10.99% -9.14% 24.92% -13.78% -9.23% -32.96% -26.36% -8.64% 1.76% 48.99% 1.15% 25.49% 36.33%     
      qoq
    19.04% -13.61% -4.68% -4.35% 12.94% -13.55% -2.70% 31.50% -22.05% -8.99% -28.13% 44.45% -3.29% 1.36% 5.23% -1.93% 19.98% 10.12%  
      operating margin %
    -31.50% -27.91% -34.16% -37.32% -40.50% -37.44% -46.11% -51.26% -39.72% -54.27% -63.06% -95.29% -68.17% -78.36% -84.15% -88.38% -94.79% -92.38% -97.40% 
      other income
    19,534,000 18,361,000 21,109,000 20,410,000 19,288,000 22,495,000 21,853,000 20,850,000 21,775,000 17,529,000 17,610,000 15,185,000 17,658,000 1,572,000      
      income before income taxes
    -79,640,000 -64,951,000 -75,329,000 -80,768,000 -86,496,000 -71,168,000 -86,496,000 -90,501,000 -62,905,000 -91,103,000 -101,758,000 -150,908,000 -103,658,000 -114,181,000 -116,121,000 -112,298,000 -114,009,000 -94,982,000 -86,000,000 
      provision for income taxes
    -393,000 1,553,000 6,621,000 -13,194,000 1,558,000 2,976,000 3,404,000 2,466,000 31,191,000 1,567,000 1,667,000 1,647,000 2,226,000 1,868,000 1,510,000 689,000 430,000 684,000 2,170,000 
      net income
    -79,247,000 -66,504,000 -81,950,000 -67,574,000 -88,054,000 -74,144,000 -89,900,000 -92,967,000 -94,096,000 -92,670,000 -103,425,000 -152,555,000 -105,884,000 -116,049,000 -117,631,000 -112,987,000 -114,439,000 -95,666,000 -88,170,000 
      yoy
    -10.00% -10.30% -8.84% -27.31% -6.42% -19.99% -13.08% -39.06% -11.13% -20.15% -12.08% 35.02% -7.48% 21.31% 33.41%     
      qoq
    19.16% -18.85% 21.27% -23.26% 18.76% -17.53% -3.30% -1.20% 1.54% -10.40% -32.20% 44.08% -8.76% -1.34% 4.11% -1.27% 19.62% 8.50%  
      net income margin %
    -25.17% -22.28% -29.03% -24.92% -33.71% -29.63% -38.26% -42.80% -44.14% -46.29% -54.64% -87.52% -62.78% -76.48% -84.38% -89.57% -95.42% -93.27% -99.81% 
      net income per share
    -0.23 -0.19 -0.24 -0.2 -0.27 -0.23 -0.28 -0.3 -0.3 -0.3 -0.35 -0.52 -0.37 -0.41 -0.42 -0.41 -0.42 -0.37 -0.74 
      weighted-average shares used for eps calculation
    343,800 346,197,913 341,208,548 335,755,902 321,863,416 324,317,971 319,415,586 314,203,181 300,727,487 303,896,632 297,827,200 291,864,975 280,080,357 282,267,230 278,268,980 272,890,829 188,627,720 259,152,303 118,648,655 
      restructuring and other related charges
             529,000 943,000 33,382,000        
      interest income
                1,582,750 3,147,000 2,618,000 566,000 189,000 299,000 688,000 
      other expense
                  -1,432,000 -1,382,000 -377,250 -530,000 -643,000 
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 
                         
        assets
                         
        current assets:
                         
        cash and cash equivalents
      347,210,000 298,537,000 295,591,000 278,561,000 385,980,000 322,606,000 311,328,000 336,373,000 349,761,000 317,043,000 312,643,000 343,460,000 435,781,000 503,406,000 529,667,000 1,047,589,000 1,375,932,000 582,697,000 860,347,000 
        marketable securities
      1,706,762,000 1,691,241,000 1,645,032,000 1,638,016,000 1,524,583,000 1,536,887,000 1,619,853,000 1,570,586,000 1,551,009,000 1,555,749,000 1,534,912,000 1,506,392,000 1,491,044,000 1,436,313,000 1,427,859,000 943,048,000 640,085,000 448,245,000 183,526,000 
        accounts receivable
      390,752,000 356,397,000 357,607,000 297,862,000 314,306,000 278,667,000 257,485,000 199,842,000 229,962,000 183,206,000 188,705,000 169,650,000 178,188,000 143,026,000 149,394,000 124,504,000 137,491,000 116,006,000 117,176,000 
        deferred contract acquisition costs
      54,545,000 49,814,000 47,658,000 46,149,000 47,271,000 44,812,000 44,433,000 43,214,000 43,937,000 41,174,000 39,180,000 36,830,000 35,883,000 32,666,000 29,491,000 28,433,000 27,646,000 23,120,000 20,516,000 
        prepaid expenses and other current assets
      107,744,000 102,869,000 95,606,000 82,250,000 79,179,000 83,221,000 74,135,000 76,102,000 76,986,000 70,886,000 64,218,000 58,717,000 57,229,000 59,144,000 55,612,000 51,675,000 44,919,000 37,481,000 32,040,000 
        total current assets
      2,607,013,000 2,498,858,000 2,441,494,000 2,342,838,000 2,351,319,000 2,266,193,000 2,307,234,000 2,226,117,000 2,251,655,000 2,168,058,000 2,139,658,000 2,115,049,000 2,198,125,000 2,174,555,000 2,192,023,000 2,195,249,000 2,226,073,000 1,207,549,000 1,213,605,000 
        property and equipment
      93,179,000 89,260,000 86,962,000 81,697,000 78,680,000 73,158,000 66,791,000 61,627,000 54,012,000 47,950,000 43,599,000 35,468,000 29,089,000 25,650,000 21,813,000 18,486,000 14,428,000 11,892,000 9,060,000 
        operating lease right-of-use assets
      4,936,000 5,791,000 6,932,000 7,923,000 8,818,000 9,989,000 9,997,000 9,176,000 10,061,000 10,935,000 11,870,000 12,604,000 29,478,000 31,470,000 32,613,000 34,814,000 37,281,000 39,705,000 43,482,000 
        goodwill
      164,406,000 164,406,000 164,406,000 164,406,000 164,406,000 164,366,000              
        intangible assets
      6,054,000 6,525,000 6,997,000 7,463,000 7,924,000 8,704,000              
        deferred contract acquisition costs, non-current
      77,737,000 70,548,000 68,473,000 69,069,000 71,468,000 72,167,000 74,251,000 73,508,000 75,815,000 69,224,000 67,533,000 67,130,000 68,401,000 61,182,000 54,661,000 54,001,000 51,178,000 43,748,000 41,848,000 
        other assets, non-current
      31,945,000 41,717,000 42,144,000 25,278,000 12,296,000 13,432,000 15,706,000 14,213,000 13,776,000 19,815,000 19,166,000 16,633,000 19,756,000 20,772,000 23,807,000 14,951,000 13,769,000 6,926,000 9,983,000 
        total assets
      2,985,270,000 2,877,105,000 2,817,408,000 2,698,674,000 2,694,911,000 2,608,009,000 2,528,466,000 2,439,629,000 2,460,809,000 2,361,667,000 2,327,640,000 2,292,825,000 2,344,849,000 2,313,629,000 2,324,917,000 2,317,501,000 2,342,729,000 1,309,820,000 1,317,978,000 
        liabilities and stockholders’ equity
                         
        current liabilities:
                         
        accounts payable
      20,708,000 11,765,000 11,491,000 5,983,000 7,531,000 15,516,000 13,990,000 1,882,000 6,714,000 1,993,000 2,459,000 10,445,000 21,439,000 14,243,000 15,527,000 8,151,000 7,591,000 3,327,000 1,834,000 
        accrued expenses and other liabilities
      182,735,000 154,441,000 167,839,000 141,922,000 194,250,000 158,914,000 166,777,000 96,739,000 141,847,000 125,109,000 112,495,000 87,733,000 102,755,000 94,374,000 93,917,000 71,924,000 98,974,000 66,721,000 49,970,000 
        operating lease liabilities
      8,178,000 9,393,000 9,251,000 9,093,000 8,694,000 10,738,000 10,574,000 10,061,000 7,890,000 7,741,000 7,618,000 7,295,000 7,375,000 7,758,000 7,846,000 8,540,000 9,236,000 9,819,000 10,288,000 
        deferred revenue
      468,984,000 447,012,000 424,293,000 372,870,000 378,771,000 349,787,000 328,845,000 330,516,000 330,570,000 300,617,000 300,786,000 295,689,000 290,185,000 258,853,000 255,064,000 235,119,000 220,920,000 179,696,000 172,671,000 
        total current liabilities
      680,605,000 622,611,000 612,874,000 529,868,000 589,246,000 534,955,000 520,186,000 439,198,000 487,021,000 435,460,000 423,358,000 401,162,000 424,330,000 378,646,000 376,180,000 330,729,000 348,188,000 272,801,000 248,980,000 
        operating lease liabilities, non-current
      1,205,000 2,064,000 4,454,000 6,735,000 9,138,000 11,413,000 12,566,000 13,284,000 17,391,000 19,457,000 21,394,000 23,229,000 25,136,000 27,023,000 27,975,000 29,674,000 31,645,000 33,720,000 35,912,000 
        deferred revenue, non-current
      29,655,000 28,251,000 31,356,000 32,511,000 30,430,000 24,588,000 19,608,000 17,145,000 22,436,000 23,152,000 27,187,000 28,896,000 32,644,000 31,065,000 30,667,000 30,565,000 25,557,000 22,398,000 17,873,000 
        convertible senior notes
      1,095,988,000 1,095,019,000 1,094,051,000 1,093,094,000 1,092,149,000 1,091,183,000 1,090,219,000 1,089,266,000 1,088,313,000 1,087,350,000 1,086,389,000 1,085,439,000 1,084,500,000 1,083,541,000 1,082,583,000 1,081,637,000 1,080,701,000   
        other liabilities, non-current
      8,678,000 10,210,000 11,006,000 11,133,000 12,722,000 11,552,000 12,023,000 35,519,000 35,233,000 7,192,000 7,926,000 9,248,000 8,762,000 9,456,000 10,888,000 8,827,000 6,357,000 9,760,000 11,668,000 
        total liabilities
      1,816,131,000 1,758,155,000 1,753,741,000 1,673,341,000 1,733,685,000 1,673,691,000 1,654,602,000 1,594,412,000 1,650,394,000 1,572,611,000 1,566,254,000 1,547,974,000 1,575,372,000 1,529,731,000 1,528,293,000 1,481,432,000 1,492,448,000 338,679,000 314,433,000 
        commitments and contingencies
                         
        stockholders’ equity:
                         
        preferred stock, par value of 0.00001 per share; 10,000,000 shares authorized as of december 31, 2025 and december 31, 2024; 0 shares issued and outstanding as of december 31, 2025 and december 31, 2024
                         
        class a common stock
      3,000 3,000 2,000                 
        class b common stock
      1,000 1,000 1,000                 
        additional paid-in capital
      3,447,970,000 3,317,956,000 3,192,349,000                 
        accumulated other comprehensive income
      5,656,000 6,234,000 10,055,000                 
        accumulated deficit
      -2,284,491,000 -2,205,244,000 -2,138,740,000                 
        total stockholders’ equity
      1,169,139,000 1,118,950,000 1,063,667,000                 
        total liabilities and stockholders’ equity
      2,985,270,000 2,877,105,000 2,817,408,000                 
        preferred stock, par value of 0.00001 per share; 10,000,000 shares authorized as of september 30, 2025 and december 31, 2024; 0 shares issued and outstanding as of september 30, 2025 and december 31, 2024
                         
        preferred stock, par value of 0.00001 per share; 10,000,000 shares authorized as of june 30, 2025 and december 31, 2024; 0 shares issued and outstanding as of june 30, 2025 and december 31, 2024
                         
        goodwill and intangible assets
            54,487,000 54,988,000 55,490,000 45,685,000 45,814,000 45,941,000        
        liability for early exercise of unvested stock options
                  2,576,000 3,418,000 3,826,000 6,995,000 11,467,000 13,238,000 14,217,000 
        liabilities, redeemable convertible preferred stock, and stockholders’ equity
                         
        redeemable convertible preferred stock
                         
                         
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 
                          
          cash flows from operating activities
                          
          net loss
        -79,247,000 -66,504,000 -81,950,000 -67,574,000 -88,054,000 -74,144,000 -89,900,000 -92,967,000 -94,096,000 -92,670,000 -103,425,000 -152,555,000 -105,884,000 -116,049,000 -117,631,000 -112,987,000 -114,439,000 -95,666,000 
          adjustments to reconcile net loss to cash from operating activities:
                          
          depreciation and amortization
        7,786,000 7,821,000 7,344,000 6,605,000 6,234,000 5,702,000 5,842,000 4,311,000 3,923,000 3,609,000 3,256,000 3,122,000 2,485,000 2,075,000 1,810,000 1,250,000 1,192,000 897,000 
          net accretion of discounts on marketable securities
        -4,441,000 -5,060,000 -5,952,000 -6,847,000 -8,205,000 -9,294,000 -9,871,000 -10,396,000           
          amortization of debt issuance costs
        969,000 968,000 957,000 945,000 966,000 964,000 953,000 953,000 963,000 961,000 950,000 939,000 958,000 958,000 947,000 936,000   
          amortization of deferred contract acquisition costs
        14,848,000 15,208,000 14,323,000 13,931,000 14,213,000 13,949,000 13,334,000 12,762,000 12,428,000 11,923,000 11,053,000 10,484,000 10,286,000 9,658,000 8,925,000 8,470,000 8,375,000 6,739,000 
          non-cash operating lease costs
        1,090,000 1,046,000 1,089,000 1,075,000 1,172,000 940,000 969,000 885,000 874,000 934,000 977,000 1,207,000 1,991,000 2,142,000 2,200,000 2,275,000 2,424,000 2,962,000 
          lease abandonment charges
                15,667,000       
          stock-based compensation, net of amounts capitalized
        101,625,000 101,128,000 101,997,000 92,575,000 102,924,000 98,307,000 99,107,000 95,322,000 88,871,000 89,514,000 92,159,000 79,289,000 76,028,000 75,393,000 68,866,000 57,369,000 58,072,000 49,683,000 
          deferred income taxes
        -1,848,000 310,000 177,000 -17,338,000 46,000 -111,000 -273,000 615,000 1,864,000 15,000 5,000 5,000 -283,000 20,000 30,000 -4,000 -394,000 -1,000 
          other
        1,100,000 3,025,000 1,107,000 454,000 1,675,000 485,000 361,000 849,000 -756,000 2,263,000 572,000 279,000 504,000 321,000 355,000 204,000 157,000 1,023,000 
          changes in operating assets and liabilities, net of effects of business combinations:
                          
          accounts receivable
        -35,102,000 291,000 -60,321,000 15,414,000 -36,327,000 -21,577,000 -58,018,000 29,360,000 -47,453,000 5,153,000 -19,361,000 8,068,000 -35,665,000 6,047,000 -25,244,000 12,782,000 -21,642,000 979,000 
          deferred contract acquisition costs
        -26,768,000 -19,439,000 -15,236,000 -10,410,000 -15,974,000 -12,244,000 -15,296,000 -9,732,000 -21,781,000 -15,607,000 -13,806,000 -10,160,000 -20,724,000 -19,354,000 -10,643,000 -12,080,000 -20,332,000 -11,244,000 
          prepaid expenses and other assets
        4,292,000 -11,213,000 -19,988,000 1,515,000 1,205,000 -2,135,000 3,703,000 -1,929,000 3,438,000 -7,768,000 -9,198,000 3,141,000 3,248,000 -977,000 -12,136,000 -7,985,000 -14,027,000 -2,616,000 
          accounts payable
        8,893,000 491,000 5,356,000 -1,274,000 -8,159,000 1,231,000 11,987,000 -4,932,000 4,756,000 -488,000 -7,395,000 -11,325,000 7,132,000 -1,004,000 7,275,000 177,000 4,406,000 1,366,000 
          accrued expenses and other liabilities
        27,861,000 -14,694,000 21,149,000 -49,828,000 32,861,000 -10,363,000 46,893,000 -43,752,000 43,368,000 10,413,000 24,109,000 -16,557,000 8,227,000 -35,000 24,609,000 -22,853,000 29,642,000 18,597,000 
          operating lease liabilities
        -2,321,000 -2,191,000 -2,205,000 -2,177,000 -4,191,000 -2,020,000 -1,994,000 -1,935,000 -1,917,000 -1,808,000 -1,756,000 -1,998,000 -2,270,000 -2,029,000 -2,413,000 -2,497,000 -2,650,000 -2,834,000 
          deferred revenue
        23,375,000 19,614,000 50,268,000 -3,820,000 34,825,000 25,923,000 793,000 -5,368,000 29,237,000 -4,204,000 3,388,000 1,755,000 32,911,000 4,187,000 20,047,000 19,207,000 44,383,000 11,550,000 
          net cash from operating activities
        42,112,000 30,801,000 18,115,000 -26,754,000 35,211,000 15,613,000 8,590,000 -25,954,000 12,235,000 -9,060,000 -29,060,000 -77,772,000 -27,078,000 -41,752,000 -33,472,000 -55,031,000 -23,876,000 -18,029,000 
          capital expenditures
        -6,594,000 -6,216,000 -7,110,000 -6,235,000 -6,089,000 -6,276,000 -5,881,000 -5,725,000 -5,415,000 -4,023,000 -6,139,000 -5,102,000 -3,787,000 -3,832,000 -3,440,000 -3,396,000 -2,843,000 -2,615,000 
          free cash flows
        35,518,000 24,585,000 11,005,000 -32,989,000 29,122,000 9,337,000 2,709,000 -31,679,000 6,820,000 -13,083,000 -35,199,000 -82,874,000 -30,865,000 -45,584,000 -36,912,000 -58,427,000 -26,719,000 -20,644,000 
          cash flows from investing activities
                          
          capitalization of internal-use software costs
        -6,152,000 -5,409,000 -6,191,000 -4,806,000 -5,420,000 -5,669,000 -4,776,000 -5,539,000 -4,299,000 -3,660,000 -5,330,000 -4,556,000 -2,781,000 -2,788,000 -2,256,000 -2,509,000 -1,479,000 -2,052,000 
          purchases of marketable securities
        -352,708,000 -414,962,000 -465,993,000 -405,235,000 -367,357,000 -273,169,000 -455,883,000 -443,307,000 -351,105,000 -235,824,000 -546,408,000 -453,356,000 -528,660,000 -355,886,000 -763,479,000 -403,883,000 -284,683,000 -322,941,000 
          sales of marketable securities
          2,567,000             
          maturities of marketable securities
        341,540,000 375,177,000 458,470,000 299,467,000 381,127,000 374,281,000 403,489,000 432,267,000 374,612,000 228,328,000 523,606,000 451,777,000 482,899,000 347,000,000 275,114,000 95,545,000 91,275,000 57,693,000 
          purchases of investments in privately-held companies
           -1,250,000             
          purchases of property and equipment
        -442,000 -807,000 -919,000 -1,429,000 -669,000 -607,000 -1,105,000 -186,000 -1,116,000 -363,000 -809,000 -546,000 -1,006,000 -1,044,000 -1,184,000 -887,000 -1,364,000 -563,000 
          cash paid for business combinations, net of cash acquired
                         
          net cash from investing activities
        -17,762,000 -46,751,000 -8,489,000 -112,003,000 10,248,000 -21,930,000 -46,531,000 -16,765,000 8,092,000 -11,519,000 -28,941,000 -52,483,000 -49,548,000 -12,718,000 -491,805,000 -311,734,000 -196,251,000 -267,860,000 
          cash flows from financing activities
                          
          proceeds from issuance of common stock upon exercise of vested options
        24,551,000 10,041,000 6,062,000 16,606,000 19,504,000 8,835,000 13,096,000 14,401,000 10,974,000 14,673,000 27,492,000 20,780,000 8,329,000 9,749,000 7,947,000 16,436,000 22,611,000 10,421,000 
          repurchases of unvested common stock
                         
          proceeds from issuance of common stock under employee stock purchase plan
        9,731,000 14,195,000 8,367,000 15,603,000 11,536,000 17,172,000 18,454,000 22,485,000   
          net cash from financing activities
        24,551,000 19,772,000 6,062,000 30,801,000 19,504,000 17,202,000 13,096,000 30,004,000 10,974,000 26,177,000 27,492,000 37,729,000 8,249,000 28,189,000 7,335,000 38,468,000 1,013,346,000 8,240,000 
          effect of exchange rate changes on cash and cash equivalents
        -228,000 -876,000 1,342,000 537,000 -1,589,000 393,000 -200,000 -673,000           
          net increase in cash and cash equivalents
                          
          cash and cash equivalents at beginning of period
        385,980,000 349,761,000           
          cash and cash equivalents at end of period
        48,673,000 2,946,000 17,030,000 278,561,000 63,374,000 11,278,000 -25,045,000 336,373,000           
          supplementary cash flow disclosures:
                          
          cash paid for:
                          
          income taxes
                          
          non-cash investing and financing activities:
                          
          stock-based compensation capitalized as internal-use software costs
                          
          issuance of common stock in connection with a business combination
                          
          right-of-use assets obtained in exchange for new operating lease liabilities
                          
          vesting of early exercised stock options
                          
          net decrease in cash and cash equivalents
         2,946,000 17,030,000 -107,419,000  11,278,000 -25,045,000 -13,388,000           
          proceeds from issuance of common stock upon early exercise of unvested options
                        
          payments of debt issuance costs for convertible senior notes
                     -786,000   
          repurchases of unvested options
                  -223,000 -80,000 -14,000     
          net amortization of premiums on marketable securities
                  -10,588,000 -9,133,000 -6,022,000      
          common stock charitable donation expense
                        
          proceeds from initial public offering, net of underwriting discounts and commissions
                        
          payments of deferred offering costs
                        -2,205,000 
          proceeds from convertible senior notes, net of issuance costs
                          
          payment for purchase of capped calls
                          
          effect of exchange rate changes on cash, cash equivalents, and restricted cash
                1,417,000 -1,198,000 -308,000 205,000 2,000 20,000 20,000 -46,000 16,000 -1,000 
          net increase in cash, cash equivalents, and restricted cash
                    -68,375,000 -26,261,000 -517,922,000 -328,343,000 793,235,000 -277,650,000 
          cash, cash equivalents, and restricted cash at beginning of period
                435,781,000 1,376,682,000 
          cash, cash equivalents, and restricted cash at end of period
                32,718,000 4,400,000 -30,817,000 343,460,000 -68,375,000 -26,261,000 -517,922,000 1,048,339,000 793,235,000 -277,650,000 
          changes in operating assets and liabilities, net of effects of a business combination:
                          
          cash paid for a business combination, net of cash acquired
                 -45,802,000       
          net decrease in cash, cash equivalents, and restricted cash
                 4,400,000 -30,817,000 -92,321,000       
          changes in operating assets and liabilities:
                          
          proceeds from issuance of redeemable convertible preferred stock, net of issuance costs
                          
          net amortization of premiums or discounts on marketable securities
                      -469,000 705,000  536,000 
          proceeds from issuance of common stock upon early exercise of unvested options, net of repurchases
                       333,000 405,000 24,000