7Baggers

Appian Corporation
(NASDAQ:APPN) 

APPN stock logo

Appian Corporation provides low-code automation platform in the United States and internationally. The company's platform automates the creation of forms, workflows, data structures, reports, and other software elements that are needed to be manually coded. The company also offers professional and c...

Founded: 1999
Full Time Employees: 1,275
Founder: Matt Calkins, Michael Beckley, Robert C Kramer, Marc Wilson 
CEO: Matt Calkins  
Sector: Technology
Industry: Software-Infrastructure

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At a glance:
Bull Thesis:
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Income Statements:
Quarterly
Annual
    Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 
                                        
      revenue
                                        
      subscriptions
    160,311,000 162,265,000 147,188,000 132,657,000 134,352,000 136,779,000 123,121,000 112,974,000 117,694,000 115,783,000 103,803,000 93,794,000 98,957,000 93,244,000 86,520,000 76,668,000 83,720,000 75,786,000 67,240,000 56,946,000 63,766,000 56,096,000 50,760,000 41,418,000 50,436,000            
      professional services
    41,869,000 40,602,000 39,816,000 37,983,000 32,074,000 29,906,000 30,931,000 33,476,000 32,141,000 29,536,000 33,291,000 33,921,000 36,278,000 32,542,000 31,356,000 33,395,000 30,546,000 29,202,000 25,177,000 26,053,000 25,089,000 25,534,000 26,544,000 25,357,000 28,428,000 28,943,000 27,788,000 27,652,000 24,670,000 25,108,000 24,043,000 26,836,000 24,744,000 25,164,000 21,988,000 21,186,000 
      total revenue
    202,180,000 202,867,000 187,004,000 170,640,000 166,426,000 166,685,000 154,052,000 146,450,000 149,835,000 145,319,000 137,094,000 127,715,000 135,235,000 125,786,000 117,876,000 110,063,000 114,266,000 104,988,000 92,417,000 82,999,000 88,855,000 81,630,000 77,304,000 66,775,000 78,864,000 64,475,000 69,387,000 66,911,000 59,579,000 60,216,000 54,948,000 59,883,000 51,696,000 50,562,000 44,648,000 43,198,000 
      yoy
    21.48% 21.71% 21.39% 16.52% 11.07% 14.70% 12.37% 14.67% 10.80% 15.53% 16.30% 16.04% 18.35% 19.81% 27.55% 32.61% 28.60% 28.61% 19.55% 24.30% 12.67% 26.61% 11.41% -0.20% 32.37% 7.07% 26.28% 11.74% 15.25% 19.09% 23.07% 38.62%     
      qoq
    -0.34% 8.48% 9.59% 2.53% -0.16% 8.20% 5.19% -2.26% 3.11% 6.00% 7.34% -5.56% 7.51% 6.71% 7.10% -3.68% 8.84% 13.60% 11.35% -6.59% 8.85% 5.60% 15.77% -15.33% 22.32% -7.08% 3.70% 12.31% -1.06% 9.59% -8.24% 15.84% 2.24% 13.25% 3.36%  
      cost of revenue
                                        
      total cost of revenue
    54,411,000 71,467,000 45,293,000 43,921,000 38,918,000 35,685,000 37,084,000 39,413,000 37,997,000 34,315,000 36,069,000 36,845,000 36,093,000 35,230,000 33,760,000 33,293,000 30,916,000 28,222,000 26,507,000 25,835,000 23,529,000 21,940,000 21,551,000 21,156,000 24,119,000 22,773,000 23,951,000 23,051,000 24,066,000 22,210,000 20,092,000 21,574,000 21,049,000 18,657,000 16,613,000 16,637,000 
      gross profit
    147,769,000 131,400,000 141,711,000 126,719,000 127,508,000 131,000,000 116,968,000 107,037,000 111,838,000 111,004,000 101,025,000 90,870,000 99,142,000 90,556,000 84,116,000 76,770,000 83,350,000 76,766,000 65,910,000 57,164,000 65,326,000 59,690,000 55,753,000 45,619,000 54,745,000 41,702,000 45,436,000 43,860,000 35,513,000 38,006,000 34,856,000 38,309,000 30,647,000 31,905,000 28,035,000 26,561,000 
      yoy
    15.89% 0.31% 21.15% 18.39% 14.01% 18.01% 15.78% 17.79% 12.81% 22.58% 20.10% 18.37% 18.95% 17.96% 27.62% 34.30% 27.59% 28.61% 18.22% 25.31% 19.33% 43.13% 22.71% 4.01% 54.15% 9.72% 30.35% 14.49% 15.88% 19.12% 24.33% 44.23%     
      qoq
    12.46% -7.28% 11.83% -0.62% -2.67% 12.00% 9.28% -4.29% 0.75% 9.88% 11.18% -8.34% 9.48% 7.66% 9.57% -7.89% 8.58% 16.47% 15.30% -12.49% 9.44% 7.06% 22.21% -16.67% 31.28% -8.22% 3.59% 23.50% -6.56% 9.04% -9.01% 25.00% -3.94% 13.80% 5.55%  
      gross margin %
    73.09% 64.77% 75.78% 74.26% 76.62% 78.59% 75.93% 73.09% 74.64% 76.39% 73.69% 71.15% 73.31% 71.99% 71.36% 69.75% 72.94% 73.12% 71.32% 68.87% 73.52% 73.12% 72.12% 68.32% 69.42% 64.68% 65.48% 65.55% 59.61% 63.12% 63.43% 63.97% 59.28% 63.10% 62.79% 61.49% 
      operating expenses
                                        
      sales and marketing
    64,619,000 74,257,000 51,918,000 60,458,000 54,553,000 55,272,000 50,865,000 66,592,000 58,156,000 61,043,000 55,667,000 62,581,000 63,090,000 63,270,000 54,912,000 56,166,000 45,916,000 49,277,000 42,071,000 40,520,000 35,984,000 35,425,000 31,633,000 29,086,000 34,172,000 27,489,000 28,858,000 31,148,000 29,945,000 30,177,000 25,467,000 27,384,000 22,964,000 22,463,000 19,725,000 22,775,000 
      research and development
    46,324,000 52,061,000 40,263,000 40,347,000 39,517,000 37,188,000 38,572,000 39,446,000 39,771,000 34,596,000 37,135,000 39,743,000 41,624,000 37,809,000 37,623,000 33,842,000 29,839,000 26,455,000 26,510,000 23,862,000 20,690,000 18,875,000 18,150,000 17,178,000 16,038,000 15,625,000 15,697,000 12,765,000 13,956,000 12,332,000 11,737,000 10,785,000 9,870,000 8,968,000 8,596,000 9,971,000 
      general and administrative
    33,670,000 5,769,000 36,416,000 36,898,000 34,272,000 33,507,000 34,688,000 40,193,000 33,446,000 32,193,000 23,440,000 29,208,000 29,694,000 30,097,000 29,357,000 29,509,000 31,461,000 26,978,000 20,226,000 17,358,000 19,142,000 15,076,000 13,485,000 11,450,000 13,141,000 12,028,000 11,191,000 9,261,000 9,016,000 8,799,000 12,537,000 8,425,000 8,060,000 7,429,000 6,237,000 8,635,000 
      total operating expenses
    144,613,000 132,087,000 128,597,000 137,703,000 128,342,000 125,967,000 124,125,000 146,231,000 131,373,000 127,832,000 116,242,000 131,532,000 134,408,000 131,176,000 121,892,000 119,517,000 107,216,000 102,710,000 88,807,000 81,740,000 75,816,000 69,376,000 63,268,000 57,714,000 63,351,000 55,142,000 55,746,000 53,174,000 52,917,000 51,308,000 49,741,000 46,594,000 40,894,000 38,860,000 34,558,000 41,381,000 
      operating income
    3,156,000 -687,000 13,114,000 -10,984,000 -834,000 5,033,000 -7,157,000 -39,194,000 -19,535,000 -16,828,000 -15,217,000 -40,662,000 -35,266,000 -40,620,000 -37,776,000 -42,747,000 -23,866,000 -25,944,000 -22,897,000 -24,576,000 -10,490,000 -9,686,000 -7,515,000 -12,095,000 -8,606,000 -13,440,000 -10,310,000 -9,314,000 -17,404,000 -13,302,000 -14,885,000 -8,285,000 -10,247,000 -6,955,000 -6,523,000 -14,820,000 
      yoy
    -478.42% -113.65% -283.23% -71.98% -95.73% -129.91% -52.97% -3.61% -44.61% -58.57% -59.72% -4.88% 47.77% 56.57% 64.98% 73.94% 127.51% 167.85% 204.68% 103.19% 21.89% -27.93% -27.11% 29.86% -50.55% 1.04% -30.74% 12.42% 69.84% 91.26% 128.19% -44.10%     
      qoq
    -559.39% -105.24% -219.39% 1217.03% -116.57% -170.32% -81.74% 100.63% 16.09% 10.59% -62.58% 15.30% -13.18% 7.53% -11.63% 79.11% -8.01% 13.31% -6.83% 134.28% 8.30% 28.89% -37.87% 40.54% -35.97% 30.36% 10.69% -46.48% 30.84% -10.63% 79.66% -19.15% 47.33% 6.62% -55.99%  
      operating margin %
    1.56% -0.34% 7.01% -6.44% -0.50% 3.02% -4.65% -26.76% -13.04% -11.58% -11.10% -31.84% -26.08% -32.29% -32.05% -38.84% -20.89% -24.71% -24.78% -29.61% -11.81% -11.87% -9.72% -18.11% -10.91% -20.85% -14.86% -13.92% -29.21% -22.09% -27.09% -13.84% -19.82% -13.76% -14.61% -34.31% 
      other non-operating expense
                                        
      other income
    -84,000 -6,169,500 -1,398,000                          -60,000        
      interest expense
    4,172,000 4,902,000 5,311,000 5,319,000 5,318,000 5,661,000 6,168,000 6,107,000 5,646,000 5,072,000 4,917,000 4,755,000 3,118,000 1,451,000 89,000 60,000 74,000 139,000 72,000 80,000 81,000 88,000 119,000 128,000 143,000 131,000 96,000 69,000 71,000 64,000 67,000 54,000 13,000 22,000 -2,000 197,000 
      total other non-operating expense
    4,088,000 2,895,000 3,913,000 -12,245,000 -398,000 18,316,000 -6,376,000 4,562,000 13,853,000 -7,894,000 6,856,000 869,000 428,000 -7,819,000 5,965,000 6,213,000                     
      income before income taxes
    -932,000 -3,582,000 9,201,000 1,261,000 -436,000 -13,283,000 -781,000 -43,756,000 -33,388,000 -8,934,000 -22,073,000 -41,531,000 -35,694,000 -32,801,000 -43,741,000 -48,960,000 -24,727,000 -25,526,000 -25,298,000 -23,575,000 -13,464,000 -5,833,000 -3,357,000 -11,541,000 -11,863,000 -10,930,000 -12,422,000 -9,127,000 -17,415,000        
      income tax expense
    593,000 1,521,000 1,376,000 1,573,000 741,000 364,000 1,319,000 -164,000 -465,000 1,072,000 178,000 824,000 1,135,000 1,616,000 255,000 394,000 -1,573,000 319,000 86,000 250,000 123,000 548,000 255,000 274,000 -194,000 426,000 5,000 267,000 122,000 27,000 -34,000 35,000 211,000 272,000 188,000 176,000 
      net income
    -1,525,000 -5,103,000 7,825,000 -312,000 -1,177,000 -13,647,000 -2,100,000 -43,592,000 -32,923,000 -10,006,000 -22,251,000 -42,355,000 -36,829,000 -34,417,000 -43,996,000 -49,354,000 -23,154,000 -25,845,000 -25,384,000 -23,825,000 -13,587,000 -6,381,000 -3,612,000 -11,815,000 -11,669,000 -11,356,000 -12,427,000 -9,394,000 -17,537,000 -13,903,000 -15,028,000 -10,967,000 -9,553,000 -6,869,000 -6,284,000 -14,459,000 
      yoy
    29.57% -62.61% -472.62% -99.28% -96.42% 36.39% -90.56% 2.92% -10.61% -70.93% -49.42% -14.18% 59.06% 33.17% 73.32% 107.15% 70.41% 305.03% 602.77% 101.65% 16.44% -43.81% -70.93% 25.77% -33.46% -18.32% -17.31% -14.34% 83.58% 102.40% 139.15% -24.15%     
      qoq
    -70.12% -165.21% -2608.01% -73.49% -91.38% 549.86% -95.18% 32.41% 229.03% -55.03% -47.47% 15.00% 7.01% -21.77% -10.86% 113.16% -10.41% 1.82% 6.54% 75.35% 112.93% 76.66% -69.43% 1.25% 2.76% -8.62% 32.29% -46.43% 26.14% -7.49% 37.03% 14.80% 39.07% 9.31% -56.54%  
      net income margin %
    -0.75% -2.52% 4.18% -0.18% -0.71% -8.19% -1.36% -29.77% -21.97% -6.89% -16.23% -33.16% -27.23% -27.36% -37.32% -44.84% -20.26% -24.62% -27.47% -28.71% -15.29% -7.82% -4.67% -17.69% -14.80% -17.61% -17.91% -14.04% -29.43% -23.09% -27.35% -18.31% -18.48% -13.59% -14.07% -33.47% 
      net loss per class a and class b share:
                                        
      basic and diluted
    -20                                    
      weighted-average common shares outstanding:
                                        
      basic and diluted
    73,820,000   74,202 74,094 72,988 72,396 72,300 73,300 73,102 73,178 73,041 72,869 72,455,175 72,503 72,390 72,216,870 71,036,490 71,118,881 70,952,917 70,730,235 69,050,565 69,923,553 68,369,823 67,528,331 65,479,327 65,508,113 64,753,044 64,306,667 62,140,684 62,480,927 61,401,466 60,850,521 49,529,833 60,204,596 42,800,875 
      earnings per share:
                                        
      basic
     0.023 0.11                                  
      diluted
     0.02 0.1                                  
      weighted-average common shares outstanding:
                                        
      basic
     74,049,000 74,008                                  
      diluted
     74,649,000 74,575                                  
      other expense
       -17,564,000 -5,716,000 12,655,000 -12,544,000 -1,545,000 8,207,000 -12,966,000 1,939,000 -3,886,000 -2,690,000 -9,270,000 5,876,000 6,153,000 787,000 -557,000 2,329,000 -1,081,000 2,893,000 -3,941,000 -4,277,000 -682,000 3,114,000 -2,641,000 2,016,000 -256,000  510,000 110,000 2,593,000  -380,000 -425,000 -734,000 
      net income per share
                                        
      basic and diluted
        -0.02 -0.18 -0.03 -0.6 -0.45 -0.13 -0.3 -0.58 -0.51 -0.47 -0.61 -0.68 -0.32 -0.36 -0.36 -0.34 -0.19 -0.09 -0.05 -0.17 -0.17 -0.16 -0.19 -0.15 -0.27 -0.22 -0.24 -0.18 -0.16 -0.1 -0.1 -0.34 
      total other expense
                    861,000 -418,000 2,401,000 -1,001,000 2,974,000 -3,853,000 -4,158,000 -554,000 3,257,000 -2,510,000 2,112,000 -187,000 11,000 574,000 177,000 2,647,000  -358,000 -427,000 -537,000 
      revenue:
                                        
      subscriptions, software and support
                             28,941,750 41,599,000 39,259,000 34,909,000 35,108,000 30,905,000 33,047,000 26,952,000 25,398,000 22,660,000 22,012,000 
      cost of revenue:
                                        
      operating expenses:
                                        
      other expense:
                                        
      net loss before income taxes
                                 -8,834,000 -15,062,000 -10,932,000 -9,342,000 -6,597,000 -6,096,000 -14,283,000 
      accretion of dividends on convertible preferred stock
                                       143,000 
      net loss attributable to common stockholders
                                 -13,903,000 -15,028,000 -10,967,000 -9,553,000 -6,869,000 -6,284,000 -14,602,000 
      other (income)
                                    -918,000    
      total other
                                    -905,000    
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 
                                          
        assets
                                          
        current assets
                                          
        cash and cash equivalents
      150,025,000 135,810,000 125,249,000 112,207,000 134,982,000 118,552,000 99,193,000 120,787,000 170,108,000 149,351,000 130,761,000 171,530,000 198,679,000 148,132,000 51,802,000 76,185,000 106,795,000 100,796,000 127,122,000 131,279,000 114,752,000 112,462,000 251,088,000 256,146,000 149,163,000 159,755,000 165,554,000 81,101,000 75,353,000 94,930,000 107,266,000 50,363,000 60,876,000 73,758,000 72,289,000 77,654,000 
        short-term investments and marketable securities
      55,963,000 51,415,000 66,312,000 72,546,000 64,716,000 41,308,000 40,798,000 28,345,000  9,653,000 38,726,000 65,430,000 55,803,000 47,863,000 40,885,000 59,748,000 53,438,000 55,179,000 61,384,000 111,324,000 118,012,000 109,826,000               
        accounts receivable
      173,874,000 255,063,000 172,615,000 151,202,000 136,037,000 195,069,000 140,213,000 131,693,000 129,317,000 171,561,000 133,548,000 134,016,000 147,579,000 165,964,000 143,385,000 120,424,000 121,630,000 130,049,000 110,223,000 82,301,000 87,424,000 97,278,000 89,219,000 71,853,000 65,153,000 70,408,000 70,792,000 70,381,000 81,012,000 79,383,000 62,464,000 64,916,000 52,518,000 55,315,000 41,399,000 46,956,000 
        deferred commissions, current
      35,459,000 35,166,000 34,131,000 34,577,000 34,858,000 36,630,000 34,785,000 34,899,000 34,367,000 34,261,000 31,107,000 30,389,000 30,697,000 30,196,000 27,874,000 26,792,000 25,670,000 24,668,000 21,632,000 20,162,000 18,749,000 17,899,000 16,292,000 15,122,000 14,686,000 14,543,000 18,468,000 17,492,000 15,095,000 14,020,000 12,366,000 10,890,000 9,247,000 9,117,000 7,719,000 7,165,000 
        prepaid expenses and other current assets
      38,632,000 41,970,000 41,104,000 41,149,000 41,309,000 43,984,000 45,483,000 48,261,000 56,088,000 49,529,000 51,230,000 32,720,000 36,556,000 28,093,000 31,976,000 31,515,000 30,354,000 26,781,000 26,208,000 28,074,000 28,484,000 27,955,000 25,909,000 26,289,000 26,469,000 32,955,000 10,200,000 7,707,000 20,262,000 21,293,000 6,004,000 6,374,000 7,094,000 7,032,000 6,318,000 5,837,000 
        total current assets
      453,953,000 519,424,000 439,411,000 411,681,000 411,902,000 435,543,000 360,472,000 363,985,000 389,880,000 414,355,000 385,372,000 436,357,000 471,594,000 422,497,000 297,975,000 315,392,000 338,663,000 338,264,000 346,569,000 373,140,000 367,421,000 365,420,000 382,508,000 369,410,000 255,471,000 277,661,000 265,014,000 176,681,000 191,722,000 209,626,000 188,100,000 132,543,000 129,735,000 145,222,000 127,725,000 137,612,000 
        property and equipment
      30,279,000 32,087,000 33,168,000 34,799,000 36,330,000 37,109,000 39,190,000 40,841,000 42,558,000 42,682,000 42,444,000 44,514,000 45,877,000 41,855,000 38,692,000 38,539,000 38,526,000 36,913,000 34,280,000 34,064,000 34,682,000 35,404,000 36,415,000 37,437,000 38,325,000 39,554,000 40,023,000 36,823,000 23,340,000 7,539,000 3,291,000 3,208,000 3,359,000 2,663,000 2,737,000 2,872,000 
        goodwill
      28,145,000 28,811,000 28,833,000 28,763,000 26,546,000 25,555,000 27,462,000 26,305,000 26,518,000 27,106,000 25,991,000 26,618,000 26,711,000 26,349,000 24,045,000 25,597,000 27,271,000 27,795,000 27,414,000 4,707,000 4,651,000 4,862,000 4,637,000 4,443,000 4,348,000            
        intangible assets, net of accumulated amortization of 7,444 and 7,301, respectively
      904,000                                    
        right-of-use assets for operating leases
      26,992,000 28,075,000 29,110,000 30,951,000 31,645,000 31,081,000 32,231,000 32,848,000 39,074,000 39,975,000 40,501,000 39,197,000 35,425,000  31,841,000 27,113,000                     
        deferred commissions, net of current portion
      64,199,000 65,199,000 59,395,000 59,366,000 58,457,000 60,540,000 54,576,000 56,231,000 58,090,000 59,764,000 54,932,000 55,471,000 55,601,000 55,788,000 51,526,000 48,671,000 49,398,000 49,017,000 42,035,000 39,275,000 35,991,000 34,198,000 31,580,000 28,694,000 28,311,000 28,979,000 13,069,000 13,897,000 15,555,000 15,088,000 14,658,000 13,665,000 11,931,000 12,376,000 11,343,000 11,775,000 
        deferred tax assets
      4,874,000 4,850,000 5,144,000 5,176,000 4,388,000 4,129,000 4,827,000 4,368,000 3,833,000 3,453,000 2,688,000 2,466,000 1,596,000 1,940,000 2,518,000 2,035,000 1,992,000 1,025,000 991,000 607,000 482,000 489,000 654,000 583,000 456,000 494,000 560,000 445,000 328,000 326,000 246,000 245,000 240,000 281,000 107,000 13,000 
        other assets
      14,017,000 11,703,000 15,107,000 18,130,000 21,599,000 24,842,000 28,365,000 26,963,000 31,971,000 36,279,000 41,018,000 3,171,000 3,064,000 3,286,000 2,824,000 2,235,000 1,980,000 2,047,000 2,096,000 3,066,000 2,875,000 3,625,000 4,042,000 5,847,000 7,364,000 592,000 561,000 585,000 562,000 601,000 569,000 599,000 533,000 510,000 414,000 395,000 
        total assets
      623,363,000 691,395,000 611,735,000 590,748,000 592,899,000 621,039,000 549,913,000 554,581,000 595,358,000 627,503,000 597,038,000 612,356,000 644,818,000 594,214,000 454,560,000 469,629,000 502,513,000 504,519,000 494,370,000 493,915,000 500,595,000 512,521,000 492,456,000 471,360,000 359,462,000 371,485,000 319,227,000 228,431,000 231,507,000 233,180,000 206,864,000 150,260,000 145,798,000 161,052,000 142,326,000 152,667,000 
        liabilities and stockholders’ deficit
                                          
        current liabilities
                                          
        accounts payable
      4,136,000 6,655,000 8,605,000 8,881,000 6,574,000 4,322,000 6,928,000 5,739,000 9,882,000 6,174,000 5,956,000 7,104,000 3,872,000 7,997,000 5,082,000 6,783,000 4,476,000 5,766,000 9,899,000 5,020,000 4,194,000 2,967,000 4,630,000 4,128,000 3,580,000 5,222,000 5,316,000 10,173,000 6,364,000 9,249,000 6,616,000 8,888,000 2,713,000 5,226,000 2,712,000 7,782,000 
        accrued expenses
      21,661,000 18,483,000 20,082,000 14,547,000 13,825,000 11,388,000 11,310,000 13,797,000 12,252,000 11,046,000 11,275,000 11,943,000 15,373,000 12,227,000 12,710,000 16,378,000 18,654,000 15,483,000 10,278,000 7,276,000 5,777,000 5,821,000 6,287,000 7,307,000 7,536,000 7,488,000 7,916,000 12,075,000 12,111,000 7,464,000 6,598,000 6,468,000 7,059,000 6,467,000 5,977,000 6,880,000 
        accrued compensation and related benefits
      32,354,000 61,781,000 38,677,000 34,414,000 26,487,000 34,223,000 31,171,000 33,843,000 28,981,000 38,003,000 33,866,000 34,630,000 31,443,000 40,718,000 35,408,000 29,330,000 27,834,000 35,126,000 28,727,000 25,699,000 20,919,000 22,981,000 16,615,000 13,183,000 10,074,000 10,691,000 11,458,000 10,563,000 12,277,000 13,796,000 13,528,000 13,644,000 8,932,000 12,075,000 9,742,000 9,086,000 
        deferred revenue
      320,401,000 341,281,000 275,449,000 264,917,000 258,582,000 281,760,000 224,199,000 218,233,000 220,943,000 235,992,000 194,602,000 191,672,000 193,902,000 5,556,000                       
        debt
      9,598,000 9,598,000 12,098,000 9,598,000 9,598,000 9,598,000 9,598,000 8,348,000 7,098,000 66,368,000 65,431,000 65,431,000 65,432,000                        
        operating lease liabilities
      13,201,000 13,181,000 13,110,000 13,052,000 12,798,000 12,378,000 12,470,000 12,323,000 12,219,000 11,698,000 11,003,000 9,876,000 8,980,000 57,225,000                       
        other current liabilities
      1,312,000 1,128,000 2,105,000 1,952,000 2,518,000 1,087,000 2,798,000 1,405,000 2,555,000 1,891,000 1,119,000 4,295,000 4,763,000 3,121,000 2,603,000 581,000 1,104,000 1,067,000 77,000 6,000 509,000 940,000 319,000 592,000 1,160,000 1,395,000 2,067,000 1,852,000 2,102,000 2,369,000 902,000 1,541,000 1,419,000 1,182,000 574,000 457,000 
        total current liabilities
      402,663,000 452,107,000 370,126,000 347,361,000 330,382,000 354,756,000 298,474,000 293,688,000 293,930,000 371,172,000 323,252,000 324,951,000 323,765,000 270,252,000 224,391,000 212,326,000 206,430,000 215,721,000 178,420,000 159,660,000 146,956,000 155,888,000 132,894,000 119,736,000 108,850,000 112,280,000 128,683,000 133,388,000 132,919,000 128,401,000 110,693,000 103,442,000 88,876,000 95,115,000 76,186,000 79,802,000 
        long-term debt
      228,828,000 231,228,000 233,627,000 236,027,000 238,426,000 240,826,000 243,225,000 245,625,000 248,025,000 140,221,000 142,016,000 142,874,000 143,728,000 115,379,000                       
        non-current operating lease liabilities
      43,585,000 45,693,000 47,769,000 49,810,000 51,518,000 52,189,000 54,270,000 55,796,000 57,357,000 59,067,000 60,339,000                          
        deferred revenue, non-current
      6,913,000 8,962,000 8,322,000 10,798,000 3,944,000 5,477,000 3,370,000 4,695,000 5,216,000 4,700,000                           
        other non-current liabilities
      341,000 398,000 435,000 493,000 374,000 431,000 375,000 435,000 493,000      956,000 3,162,000 3,377,000 3,458,000 7,759,000 4,784,000 4,744,000 4,878,000 4,069,000 2,092,000             
        total liabilities
      682,330,000 738,388,000 660,279,000 644,489,000 624,644,000 653,679,000 599,714,000 600,239,000 605,023,000 575,162,000 528,937,000 531,724,000 528,419,000 448,514,000 281,618,000 264,569,000 259,757,000 270,602,000 237,894,000 217,569,000 205,035,000 215,916,000 194,714,000 172,558,000 161,731,000 166,248,000 166,419,000 170,659,000 167,214,000 159,988,000 125,048,000 118,201,000 107,170,000 115,528,000 92,422,000 98,782,000 
        stockholders’ deficit
                                          
        class a common stock—par value 0.0001...
      4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 2,000 2,000 1,000 1,000 1,000 
        class b common stock—par value 0.0001...
      3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 4,000 4,000 5,000 5,000 5,000 
        treasury stock
      -29,152,000 -16,935,000 -20,000,000 -10,000,000   -42,696,000 -45,974,000 -50,019,000                            
        additional paid-in capital
      618,798,000 617,318,000 612,488,000 605,084,000 597,086,000 591,281,000 614,204,000 608,528,000 603,870,000 595,781,000 588,029,000 579,378,000 569,618,000 561,390,000 549,760,000 538,249,000 528,475,000 497,128,000 490,565,000 485,079,000 479,017,000 470,498,000 462,686,000 458,174,000 345,075,000 340,929,000 336,694,000 230,185,000 226,582,000 218,284,000 212,971,000 147,786,000 144,490,000 141,268,000 138,767,000 136,981,000 
        accumulated other comprehensive loss
      -36,174,000 -36,462,000 -35,221,000 -35,189,000 -15,507,000 -11,774,000 -22,809,000 -11,812,000 -10,708,000 -23,555,000 -10,049,000 -11,118,000 -7,946,000 -7,246,000 -2,790,000 -3,157,000 -5,041,000 -5,687,000 -2,410,000 -2,438,000 -987,000 -5,010,000 -2,442,000 -482,000 -268,000            
        accumulated deficit
      -612,446,000 -610,921,000 -605,818,000 -613,643,000 -613,331,000 -612,154,000 -598,507,000 -596,407,000 -552,815,000 -519,892,000 -509,886,000 -487,635,000 -445,280,000 -408,451,000 -374,035,000 -330,039,000 -280,685,000 -257,531,000 -231,686,000 -206,302,000 -182,477,000 -168,890,000 -162,509,000 -158,897,000 -147,082,000 -135,413,000 -184,998,000 -172,571,000 -163,177,000 -145,640,000 -131,737,000 -116,709,000 -105,742,000 -96,189,000 -89,320,000 -83,036,000 
        total stockholders’ deficit
      -58,967,000 -46,993,000 -48,544,000 -53,741,000 -31,745,000                                
        total liabilities and stockholders’ deficit
      623,363,000 691,395,000 611,735,000 590,748,000 592,899,000                                
        intangible assets, net of accumulated amortization of 7,301 and 5,341, respectively
       1,246,000                                   
        commitments and contingent liabilities
                                          
        intangible assets, net of accumulated amortization of 6,985 and 5,341, respectively
        1,567,000                                  
        intangible assets, net of accumulated amortization of 6,650 and 5,341, respectively
         1,882,000                                 
        intangible assets, net of accumulated amortization of 5,842 and 5,341, respectively
          2,032,000                                
        intangible assets, net of accumulated amortization of 5,341 and 4,152, respectively
           2,240,000                               
        liabilities and stockholders’ (deficit) equity
                                          
        deferred tax liabilities
              2,000 2,000 87,000 86,000 103,000 102,000 153,000 85,000 98,000 209,000 82,000 35,000 65,000 70,000 461,000 437,000 421,000 38,000 136,000 20,000 41,000 42,000 5,000 11,000 12,000 87,000 35,000 34,000 
        stockholders’ (deficit) equity
                                          
        total stockholders’ (deficit) equity
           -32,640,000 -49,801,000 -45,658,000 -9,665,000                            
        total liabilities and stockholders’ (deficit) equity
           621,039,000 549,913,000 554,581,000 595,358,000                            
        revenue
                                          
        subscriptions
           490,568,000 123,121,000 112,974,000 117,694,000                            
        professional services
           126,454,000 30,931,000 33,476,000 32,141,000                            
        total revenue
           617,022,000 154,052,000 146,450,000 149,835,000                            
        cost of revenue
                                          
        total cost of revenue
           150,179,000 37,084,000 39,413,000 37,997,000                            
        gross profit
           466,843,000 116,968,000 107,037,000 111,838,000                            
        operating expenses
                                          
        sales and marketing
           230,885,000 50,865,000 66,592,000 58,156,000                            
        research and development
           154,977,000 38,572,000 39,446,000 39,771,000                            
        general and administrative
           141,834,000 34,688,000 40,193,000 33,446,000                            
        total operating expenses
           527,696,000 124,125,000 146,231,000 131,373,000                            
        operating income
           -60,853,000 -7,157,000 -39,194,000 -19,535,000                            
        other non-operating expense
                                          
        other income
           6,773,000 -12,544,000 -1,545,000 8,207,000                            
        interest expense
           23,582,000 6,168,000 6,107,000 5,646,000                            
        total other non-operating expense
           30,355,000  4,562,000 13,853,000                            
        income before income taxes
           -91,208,000 -781,000 -43,756,000 -33,388,000                            
        income tax expense
           1,054,000 1,319,000                              
        net income
           -92,262,000 -2,100,000 -43,592,000 -32,923,000                            
        net income per share
                                          
        basic and diluted
           -1,260 -30 -600 -450                            
        weighted-average common shares outstanding:
                                          
        intangible assets, net of accumulated amortization of 5,356 and 4,152, respectively
            2,790,000                              
        other non-operating income
                                          
        total other non-operating income
            -6,376,000                              
        intangible assets, net of accumulated amortization of 4,763 and 4,152, respectively
             3,040,000                             
        income tax (benefit) expense
             -164,000 -465,000                            
        intangible assets, net of accumulated amortization of 4,432 and 4,152, respectively
              3,434,000                            
        restricted cash, current
                 2,272,000 2,280,000 2,249,000 2,053,000 728,000 776,000 791,000                   
        intangible assets, net of accumulated amortization of 4,152 and 2,715, respectively
               3,889,000                           
        liabilities and stockholders’ equity
                                          
        stockholders’ equity
                                          
        total stockholders’ equity
               52,341,000 68,101,000 80,632,000 116,399,000 145,700,000 172,942,000 205,060,000 242,756,000 233,917,000 256,476,000 276,346,000 295,560,000 296,605,000 297,742,000 298,802,000 197,731,000 205,237,000 152,808,000 57,772,000 64,293,000 73,192,000 81,816,000 32,059,000 38,628,000 45,524,000 49,904,000 53,885,000 
        total liabilities and stockholders’ equity
               627,503,000 597,038,000 612,356,000 644,818,000 594,214,000 454,560,000 469,629,000 502,513,000 504,519,000 494,370,000 493,915,000 500,595,000 512,521,000 492,456,000 471,360,000 359,462,000 371,485,000 319,227,000 228,431,000 231,507,000 233,180,000 206,864,000 150,260,000 145,798,000    
        intangible assets, net of accumulated amortization of 3,618 and 2,715, respectively
                4,092,000                          
        intangible assets, net of accumulated amortization of 3,486 and 2,715, respectively
                 4,562,000                         
        intangible assets, net of accumulated amortization of 3,125 and 2,715, respectively
                  4,950,000                        
        long-term investments
                     2,022,000 8,184,000 12,044,000  7,048,000 22,317,000 36,120,000               
        intangible assets, net of accumulated amortization of 2,715 and 1,260, respectively
                   5,251,000                       
        operating right-of-use assets
                   37,248,000   27,556,000 27,897,000 29,218,000 30,528,000 30,610,000 30,659,000 30,855,000 23,156,000 23,340,000            
        restricted cash, net of current portion
                     2,185,000 2,328,000 2,373,000                   
        deferred revenue, current
                   194,768,000 161,154,000 151,266,000 146,227,000 150,169,000 122,833,000 113,805,000 107,893,000 116,256,000 96,902,000 87,550,000 81,279,000 82,201,000 100,497,000 97,556,000 100,065,000 95,523,000 83,049,000 72,901,000 68,753,000 70,165,000 57,181,000 55,597,000 
        debt, current
                   2,740,000                       
        operating lease liabilities, current
                   8,681,000 7,434,000 7,988,000 8,135,000 8,110,000 6,606,000 7,854,000 7,664,000 6,923,000 6,592,000 5,427,000 3,755,000            
        intangible assets, net of accumulated amortization of 2,131 and 1,260, respectively
                    5,139,000                      
        operating lease liabilities, net of current portion
                    52,710,000 47,210,000 47,964,000 48,784,000 49,592,000 50,185,000 50,572,000 51,194,000 51,727,000 44,142,000 44,778,000            
        deferred revenue, net of current portion
                    3,408,000 1,786,000 1,888,000 2,430,000 2,041,000 2,905,000 2,698,000 3,886,000 4,371,000 4,595,000 5,684,000 7,139,000 13,557,000 14,597,000 14,990,000 16,145,000 13,758,000 14,514,000 17,055,000 18,922,000 14,577,000 17,209,000 
        intangible assets, net of accumulated amortization of 1,899 and 1,260, respectively
                     5,840,000                     
        intangible assets, net of accumulated amortization of 1,630 and 1,260 as of march 31, 2022 and december 31, 2021, respectively
                      6,615,000                    
        intangible assets, net of accumulated amortization of 1,260 and 429 as of december 31, 2021 and december 31, 2020, respectively
                       7,144,000                   
        intangible assets, net of accumulated amortization of 902 and 429 as of september 30, 2021 and december 31, 2020, respectively
                        8,527,000                  
        restricted cash, non-current
                        3,240,000                  
        intangible assets, net of accumulated amortization of 623 and 429 as of june 30, 2021 and december 31, 2020, respectively
                         1,480,000                 
        intangible assets, net of accumulated amortization of 513 and 429 as of march 31, 2021 and december 31, 2020, respectively
                          1,566,000                
        intangible assets, net of accumulated amortization of 429 as of december 31, 2020
                           1,744,000               
        finance lease liabilities, current
                            1,549,000 1,549,000 1,466,000            
        finance lease liabilities, net of current portion
                            1,192,000 1,556,000 1,998,000            
        intangible assets, net of accumulated amortization of 307 as of september 30, 2020
                            1,765,000              
        intangible assets, net of accumulated amortization of 196 as of june 30, 2020
                             1,790,000             
        intangible assets, net of accumulated amortization of 96 as of march 31, 2020
                              1,847,000            
        operating right-of-use asset
                               24,205,000           
        operating lease liability, current
                               3,836,000           
        finance lease liability, current
                               1,447,000           
        operating lease liability, net of current portion
                               44,416,000           
        finance lease liability, net of current portion
                               2,375,000           
        deferred rent, net of current portion
                                21,280,000 20,150,000 19,264,000 15,400,000       
        accumulated other comprehensive income
                               -285,000 1,106,000 152,000 882,000 542,000 576,000 976,000 -126,000 439,000 451,000 -66,000 
        capital leases, current
                                1,429,000 1,169,000         
        capital leases, net of current portion
                                2,763,000 2,504,000         
        other long-term liabilities
                                    592,000 234,000 1,227,000 1,404,000 1,624,000 1,737,000 
        liabilities, convertible preferred stock and stockholders’ equity
                                          
        current portion of long-term debt
                                          
        preferred stock warrant liability
                                          
        convertible preferred stock
                                          
        series a convertible preferred stock—par value 0.0001...
                                          
        series b convertible preferred stock—par value 0.0001...
                                          
        common stock—par value 0.0001...
                                          
        total liabilities, convertible preferred stock and stockholders’ equity
                                       161,052,000 142,326,000 152,667,000 
                                          
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 
                                           
          cash flows from operating activities
                                           
          net loss
        -1,525,000   -312,000 -1,177,000 -13,647,000 -2,100,000 -43,592,000 -32,923,000 -10,006,000 -22,251,000 -42,355,000 -36,829,000 -34,417,000 -43,995,000 -49,354,000 -23,154,000 -25,845,000 -25,384,000 -23,825,000 -13,587,000 -6,381,000 -3,612,000 -11,815,000 -11,669,000 -11,356,000 -12,427,000 -9,394,000 -17,537,000 -13,903,000 -15,028,000 -10,967,000 -9,553,000 -6,869,000 -6,284,000 
          adjustments to reconcile net loss to net cash from operating activities
                                           
          stock-based compensation
        11,889,000 10,548,000 10,260,000 10,693,000 10,039,000 9,034,000 9,505,000 9,900,000 10,606,000 10,172,000 11,011,000 11,148,000 11,056,000 11,403,000 11,336,000 9,148,000 6,943,000 6,152,000 5,200,000 4,598,000 7,894,000 4,611,000 3,578,000 3,614,000 3,476,000 3,388,000 3,141,000 2,689,000 7,225,000 4,807,000 6,801,000 2,206,000 2,240,000 2,057,000 1,574,000 
          depreciation expense and amortization of intangible assets
        2,273,000 2,277,000 2,459,000 2,524,000 2,446,000 2,527,000 2,562,000 2,580,000 2,361,000 2,427,000                          
          bad debt expense
        -194,000 540,000 142,000 675,000 -125,000 1,141,000 366,000 388,000 -135,000 401,000 271,000 299,000 120,000 737,000 562,000 1,000 -2,000 349,000 29,000   206,000 578,000 200,000 2,000   209,000      
          amortization of debt issuance costs
        150,000 150,000 150,000 150,000 150,000 150,000 149,000 150,000 140,000 102,000 119,000 153,000 70,000                       
          benefit for deferred income taxes
        -74,000 299,000 41,000 -526,000 -163,000 382,000 -299,000                             
          foreign currency transaction losses
        1,119,000 -868,000 -205,000 -16,670,000 -3,989,000 13,850,000 -9,892,000 981,000 11,806,000                           
          changes in assets and liabilities
                                           
          accounts receivable
        81,353,000 -81,328,000 -20,065,000 -10,539,000 60,259,000 -59,212,000 -6,255,000 -2,947,000 40,061,000 -32,533,000 2,002,000 11,054,000 17,609,000 -28,808,000 -21,246,000 3,716,000 8,416,000 -23,899,000 -26,725,000 4,069,000 12,651,000 -10,965,000 -20,510,000 -7,835,000 5,751,000 -1,619,000 190,000 10,563,000 -1,702,000 -17,106,000 2,869,000 -11,027,000 1,932,000 -14,045,000 5,577,000 
          prepaid expenses and other assets
        1,333,000 2,037,000 3,105,000 4,067,000 6,107,000 4,272,000 1,755,000 12,769,000 -2,245,000 6,802,000 -56,631,000 3,879,000 -8,803,000 4,696,000 -1,389,000 -1,755,000 -3,579,000 -640,000 2,491,000 522,000 -279,000 -751,000 2,569,000 1,885,000 37,000 -2,379,000 -2,102,000 12,201,000 1,252,000 -1,101,000 387,000 774,000 -1,085,000 -978,000 -822,000 
          deferred commissions
        707,000 -6,839,000 416,000 -627,000 3,855,000 -7,809,000 1,768,000 1,328,000 1,569,000 -7,987,000 -179,000 437,000 -314,000 -6,583,000 -3,938,000 -394,000 -1,383,000 -10,018,000 -4,230,000 -4,698,000 -2,642,000 -4,226,000 -4,054,000 -820,000 525,000 -6,891,000 -147,000 -739,000 -1,542,000 -2,084,000 -2,469,000 -3,377,000 315,000 -2,431,000 -123,000 
          accounts payable and accrued expenses
        637,000 -3,602,000 5,312,000 2,804,000 4,755,000 -2,366,000 -1,387,000 -2,305,000 5,187,000 -737,000 -1,376,000 2,597,000 -1,878,000 365,000 -5,752,000 -240,000 2,338,000 670,000 7,797,000 1,841,000 1,159,000 -1,782,000 -782,000 126,000 -1,800,000 -129,000 -9,368,000 3,881,000 1,577,000 6,206,000 -2,225,000 5,641,000 -2,161,000 2,926,000 -4,094,000 
          accrued compensation and related benefits
        -25,569,000 21,036,000 2,768,000 5,495,000 -9,306,000 4,028,000 -3,167,000 4,895,000 -8,703,000 3,514,000 -431,000 3,129,000 -9,369,000 4,948,000 6,557,000 1,875,000 -6,798,000 6,816,000 2,974,000 4,763,000 -1,955,000 5,957,000 3,269,000 2,974,000 -399,000 -913,000 1,022,000 -1,696,000 -1,485,000 -1,817,000 -181,000 4,738,000 -2,743,000 2,704,000 348,000 
          other current and non-current liabilities
        -468,000 -1,782,000 -1,430,000 -784,000 507,000 -2,013,000 414,000 -1,823,000 1,944,000 892,000 -3,092,000 -516,000 1,582,000 119,000 12,000 -413,000 18,000  3,421,000 -714,000 151,000               
          deferred revenue
        -21,799,000 64,745,000 8,066,000 1,943,000 -27,554,000 64,405,000 -829,000 -4,147,000 -10,120,000 31,854,000 3,388,000 -4,397,000 -2,177,000 32,120,000 12,424,000 6,754,000 -3,764,000 26,549,000 8,620,000 5,401,000 -7,192,000 17,095,000 8,221,000 4,813,000 -2,503,000 9,927,000 2,457,000 -3,529,000 3,718,000 15,161,000 9,230,000 2,481,000 -3,849,000 17,301,000 -685,000 
          operating lease assets and liabilities
        -1,005,000 -973,000 -912,000 -833,000 -838,000 -871,000 -834,000 -722,000 -232,000 -149,000 122,000 1,147,000 969,000                       
          net cash from operating activities
        48,827,000   -1,940,000 44,966,000            -20,604,000 -19,420,000 -25,125,000 -6,563,000 -2,810,000 5,833,000 -6,496,000 -3,098,000 -3,859,000 -5,966,000 -14,885,000 16,064,000 -4,139,000 -7,368,000 -337,000 -9,783,000 -13,833,000 1,007,000 -4,385,000 
          capital expenditures
        -188,000   -1,146,000 -651,000            -3,390,000 -3,585,000 -1,446,000 -559,000 -468,000 -215,000 -350,000 -484,000 -202,000 -991,000 -3,741,000 -11,094,000 -16,595,000 -4,827,000 -594,000 -557,000 -1,036,000 -138,000 -90,000 
          free cash flows
        48,639,000   -3,086,000 44,315,000            -23,994,000 -23,005,000 -26,571,000 -7,122,000 -3,278,000 5,618,000 -6,846,000 -3,582,000 -4,061,000 -6,957,000 -18,626,000 4,970,000 -20,734,000 -12,195,000 -931,000 -10,340,000 -14,869,000 869,000 -4,475,000 
          cash flows from investing activities
                                           
          proceeds from maturities of investments
        39,771,000 18,262,000 6,293,000 14,374,000 13,611,000 8,407,000 1,974,000 9,657,000                           
          purchases of investments
        -44,866,000 -2,767,000 -22,244,000 -37,037,000     -29,259,000 -24,184,000 -34,069,000 -14,974,000 -16,240,000                   
          purchases of property and equipment
        -188,000 -867,000 -654,000 -1,146,000 -651,000 -511,000 -355,000 -734,000 -2,198,000 -1,359,000 -473,000 -3,384,000 -4,421,000 -3,234,000 -1,176,000 -1,295,000 -3,390,000 -3,585,000 -1,446,000 -559,000 -468,000 -215,000 -350,000 -484,000 -202,000 -991,000 -3,741,000 -11,094,000 -16,595,000 -4,827,000 -594,000 -557,000 -1,036,000 -138,000 -90,000 
          net cash used by investing activities
        -5,283,000  5,639,000                                 
          cash flows from financing activities
                                           
          debt repayments
        -2,500,000 -5,000,000 -2,500,000 -2,500,000 -2,500,000 -1,250,000 -1,250,000 -1,250,000 -938,000 -938,000 -937,000 -750,000                       
          repurchases of common stock
        -21,808,000                                   
          payments for employee taxes related to the net share settlement of equity awards
        -5,117,000 -1,506,000 -1,421,000 -1,270,000 -3,199,000 -3,104,000 -662,000 -1,359,000 -2,862,000 -2,508,000 -2,465,000 -1,816,000 -2,959,000                       
          proceeds from exercise of common stock options
        630,000 366,000 248,000 314,000 190,000 13,842,000 111,000 163,000 345,000 88,000 105,000 428,000 131,000 227,000 175,000 626,000 24,404,000 411,000 286,000 1,464,000 625,000 3,201,000 933,000 1,572,000 670,000 847,000 2,065,000 914,000 1,073,000 506,000 555,000 1,089,000 983,000 444,000 212,000 
          net cash used by financing activities
        -28,795,000  -11,173,000 -13,456,000 -5,509,000                               
          effect of foreign exchange rate changes on cash and cash equivalents
        -534,000 936,000 -135,000 1,637,000 1,050,000               206,000 -682,000 1,593,000 1,219,000 1,110,000 -706,000 1,003,000 -328,000 -136,000 84,000 -571,000 -630,000 -1,262,000 1,004,000 156,000 241,000 
          net increase in cash and cash equivalents
        14,215,000 10,561,000   16,430,000               16,527,000 2,290,000 -138,626,000 -5,058,000   -5,799,000    -12,336,000 56,903,000 -10,513,000 -12,882,000 1,469,000 -5,365,000 
          cash and cash equivalents at beginning of period
        135,810,000 118,552,000                               
          cash and cash equivalents at end of period
        150,025,000 10,561,000 13,042,000 -22,775,000 134,982,000                               
          supplemental disclosure of cash flow information
                                           
          cash paid for interest
        3,803,000 9,621,000 5,005,000 5,018,000 5,381,000 6,025,000 5,843,000 5,325,000 4,946,000 9,229,000 1,498,000 1,233,000 1,428,000 98,000 67,000 78,000 83,000 67,000 85,000 88,000 49,000 28,000 39,000 49,000 81,000 80,000 101,000 69,000 12,000 13,000 13,000 8,000   
          cash paid for income taxes
        1,426,000 1,729,000 1,394,000 1,199,000 798,000 1,409,000 489,000 685,000 751,000 1,055,000 1,472,000 1,188,000 284,000 490,000 225,000 327,000 197,000 309,000 390,000 658,000 148,000 552,000 491,000 96,000 43,000 120,000 120,000 73,000 43,000 502,000 3,000 118,000 57,000 131,000 256,000 
          supplemental disclosure of non-cash investing and financing activities
                                           
          accrued capital expenditures
        37,000 46,000 -13,000 -730,000 784,000 46,000 -73,000 -302,000 484,000 627,000 -365,000 -1,841,000 2,233,000 1,457,000 221,000                     
          cash flows from operating activities:
                                           
          net income
         -5,103,000                                  
          adjustments to reconcile net income to net cash from (used by) operating activities:
                                           
          lease impairment charges
                                        
          changes in assets and liabilities:
                                           
          net cash from (used by) operating activities
         1,137,000      -17,615,000 18,866,000                           
          cash flows from investing activities:
                                           
          net cash (used by) provided by investing activities
            -24,077,000 -1,096,000      -13,056,000 -12,316,000                       
          cash flows from financing activities:
                                           
          proceeds from borrowings
             50,000,000 92,000,000                       
          payments for debt issuance costs
             -463,000 135,000 -133,000 -278,000                       
          repurchase of common stock
             -50,019,000                           
          net cash (used by) provided by financing activities
             8,238,000 -1,801,000 -2,446,000 -4,249,000                           
          supplemental cash flow information:
                                           
          supplemental non-cash investing and financing information:
                                           
          adjustments to reconcile net income to net cash from (used by) operating activities
                                           
          net decrease in cash and cash equivalents
                                -10,592,000   5,748,000 -19,577,000       
          loss on disposal of property and equipment
                         1,000    15,000 7,000           
          adjustments to reconcile net loss to net cash from (used by) operating activities:
                                           
          payments for investments
             -8,992,000 -14,284,000                             
          effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash
               -172,000 -1,319,000 2,336,000 -988,000 294,000 15,000 1,535,000 -1,489,000 -245,000 40,000 2,061,000                  
          net increase in cash, cash equivalents, and restricted cash
               -49,321,000 20,757,000   -27,157,000 50,578,000 96,526,000 -25,243,000 -30,801,000 5,939,000 -26,402,000                  
          cash, cash equivalents, and restricted cash at beginning of period
               149,351,000 150,381,000 103,960,000                  
          cash, cash equivalents, and restricted cash at end of period
               -49,321,000 170,108,000 18,590,000 -43,041,000 -27,157,000 200,959,000 96,526,000 -25,243,000 -30,801,000 109,899,000 -26,402,000                  
          adjustments to reconcile net loss to net cash used by operating activities
                                           
          net cash used by operating activities
                 -8,244,000 -64,996,000 -11,937,000 -25,265,000 -12,593,000 -43,697,000                     
          cash, cash equivalents and restricted cash at beginning of period
                                           
          adjustments to reconcile net loss to net cash from (used by) operating activities
                                           
          provision for deferred income taxes
                -450,000                           
          net cash from (used by) investing activities
                7,459,000                           
          adjustments to reconcile net loss to net cash used by operating activities:
                                           
          deferred income taxes
                 -733,000 -290,000 -875,000 357,000 460,000 -247,000 -229,000 -1,073,000 24,000 -378,000 304,000 -448,000 -22,000 6,000   -143,000 -144,000 -44,000 -3,000 -287,000 -8,000 1,000 76,000 -160,000  
          foreign currency transaction gains
                                           
          payments for acquisitions, net of cash acquired
                            -6,138,000           
          net cash from investing activities
                 27,721,000     19,768,000 -1,525,000 2,099,000 -9,454,000 24,813,000 21,420,000 5,157,000 -146,183,000 -350,000 -484,000 -6,340,000 -991,000 -3,741,000 -11,094,000 -16,595,000 -4,827,000 -590,000 -557,000 -1,036,000 -138,000 -90,000 
          net cash from financing activities
                 -3,223,000 -3,298,000 -2,458,000 88,144,000 117,662,000 175,000 626,000 24,404,000 411,000 286,000 1,464,000 625,000 131,000 569,000 109,455,000 313,000 155,000 103,407,000 914,000 1,073,000 430,000 58,460,000 1,089,000 983,000 444,000 -1,131,000 
          proceeds from investments
                  26,714,000 19,587,000 16,289,000 27,225,000 20,944,000 14,744,000 21,729,000                   
          net decrease in cash, cash equivalents, and restricted cash
                                           
          depreciation and amortization
                   2,363,000 2,342,000  1,759,000 1,800,000 1,773,000 1,672,000 1,510,000 1,283,000 1,278,000 1,366,000 1,505,000 1,469,000 1,511,000 1,469,000 1,340,000 1,135,000 798,000 569,000 501,000 683,000 268,000 213,000 230,000 
          depreciation and amortization of intangible assets
                                           
          change in fair value of available-for-sale securities
                        111,000  -23,000 -8,000               
          proceeds from public offerings, net of underwriting discounts
                                          
          payments of costs related to public offerings
                             -328,000             
          principal payments on finance leases
                             -2,742,000 -364,000 -359,000 -357,000           
          operating lease liabilities
                      220,000 -455,000 -450,000  -528,000 -116,000 168,000 -15,000 1,044,000 1,219,000 1,159,000           
          adjustments to reconcile net loss to net cash from operating activities:
                                           
          other liabilities
                             718,000 1,692,000             
          supplemental disclosure of cash flow information:
                                           
          supplemental disclosure of non-cash investing and financing information:
                                           
          finance lease obligations to acquire new office furniture and fixtures and computer hardware
                                           
          proceeds from sale of investments
                          56,988,000 21,979,000 5,625,000               
          proceeds from public offering, net of underwriting discounts
                                          
          cash and cash equivalents, beginning of period
                           112,462,000 159,755,000 94,930,000 73,758,000 
          cash and cash equivalents, end of period
                           16,527,000 114,752,000 -138,626,000 -5,058,000 106,983,000 149,163,000 -5,799,000 84,453,000 5,748,000 75,353,000 -12,336,000 56,903,000 -10,513,000 60,876,000 1,469,000 -5,365,000 
          deferred rent, non-current
                                  1,134,000 886,000 3,698,000       
          proceeds from sale of equipment
                                          
          supplemental disclosure of non-cash financing information:
                                           
          capital lease obligations to acquire new office furniture and fixtures and computer hardware
                                           
          capital lease obligations to acquire new office furniture and fixtures
                                           
          other current liabilities
                                -154,000 1,569,000 18,000 -131,000 -138,000 1,447,000 -575,000 42,000 909,000 458,000 111,000 
          loss on disposal of equipment
                                 1,000         
          fair value adjustment for warrant liability
                                         
          loss on extinguishment of debt
                                         
          proceeds from initial public offering, net of underwriting discounts
                                         
          payment of costs related to public offerings
                                 -338,000    -76,000      
          payment of dividend to series a preferred stockholders
                                         
          principal payments on finance lease obligations
                                           
          proceeds from issuance of long-term debt, net of debt issuance costs
                                         
          repayment of long-term debt
                                         
          supplemental disclosure of non-cash financing activities:
                                           
          conversion of convertible preferred stock to common stock
                                         
          conversion of convertible preferred stock warrant to common stock warrant
                                         
          accretion of dividends on convertible preferred stock
                                         
          proceeds from public offering, net of any underwriting discounts
                                           
          principal payments on capital lease obligations
                                           
          offering costs included in accounts payable and accrued expenses
                                           
          gain on disposal of equipment
                                          
          other long-term liabilities
                                      363,000 -978,000 -182,000 -231,000 -126,000 
          payment of deferred initial public offering costs
                                          -1,343,000 
          deferred offering costs included in accounts payable and accrued expenses
                                           
          payment of initial public offering costs