Quarterly
Annual
| Unit: USD | 2025-09-30 | 2025-06-30 | 2025-03-31 | 2024-12-31 | 2024-09-30 | 2024-06-30 | 2024-03-31 | 2023-12-31 | 2023-09-30 | 2023-06-30 | 2023-03-31 | 2022-12-31 | 2022-09-30 | 2022-06-30 | 2022-03-31 | 2021-12-31 | 2021-09-30 | 2021-06-30 | 2021-03-31 | 2020-12-31 | 2020-09-30 | 2020-06-30 | 2020-03-31 | 2019-12-31 | 2019-09-30 | 2019-06-30 | 2019-03-31 | 2018-12-31 | 2018-09-30 | 2018-06-30 | 2018-03-31 | 2017-12-31 | 2017-09-30 | 2017-06-30 | 2017-03-31 | 2016-12-31 | 2016-09-30 | 2016-06-30 | 2016-03-31 | 2015-12-31 | 2015-09-30 | 2015-06-30 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
net revenue | 3,117,000,000 | 3,273,000,000 | 2,730,000,000 | 3,121,000,000 | 2,884,000,000 | 3,117,000,000 | 2,729,000,000 | 3,114,000,000 | 2,944,000,000 | 3,171,000,000 | 2,774,000,000 | 3,101,000,000 | 2,840,000,000 | 3,284,000,000 | 2,993,000,000 | 3,251,773,000 | 3,121,083,000 | 3,857,626,000 | 3,477,518,000 | 3,670,851,000 | 3,839,570,000 | 4,304,672,000 | 2,330,063,000 | 2,533,490,000 | 2,305,487,000 | 2,343,251,000 | 1,944,829,000 | 2,014,004,000 | 1,705,645,000 | 1,655,256,000 | 1,404,269,000 | 1,439,016,000 | 1,198,198,000 | 1,122,856,000 | 960,825,000 | 984,559,000 | 861,525,000 | 786,928,000 | 747,348,000 | 739,790,000 | 593,972,000 | 491,752,000 |
yoy | 8.08% | 5.00% | 0.04% | 0.22% | -2.04% | -1.70% | -1.62% | 0.42% | 3.66% | -3.44% | -7.32% | -4.64% | -9.01% | -14.87% | -13.93% | -11.42% | -18.71% | -10.39% | 49.25% | 44.89% | 66.54% | 83.71% | 19.81% | 25.79% | 35.17% | 41.56% | 38.49% | 39.96% | 42.35% | 47.41% | 46.15% | 46.16% | 39.08% | 42.69% | 28.56% | 33.09% | 45.04% | 60.03% | ||||
qoq | -4.77% | 19.89% | -12.53% | 8.22% | -7.48% | 14.22% | -12.36% | 5.77% | -7.16% | 14.31% | -10.54% | 9.19% | -13.52% | 9.72% | -7.96% | 4.19% | -19.09% | 10.93% | -5.27% | -4.39% | -10.80% | 84.74% | -8.03% | 9.89% | -1.61% | 20.49% | -3.43% | 18.08% | 3.04% | 17.87% | -2.41% | 20.10% | 6.71% | 16.86% | -2.41% | 14.28% | 9.48% | 5.30% | 1.02% | 24.55% | 20.79% | |
cost of goods sold | 2,183,000,000 | 2,289,000,000 | 1,893,000,000 | 2,180,000,000 | 2,011,000,000 | 2,176,000,000 | 1,910,000,000 | 2,170,000,000 | 2,027,000,000 | 2,186,000,000 | 1,953,000,000 | 2,208,000,000 | 2,016,000,000 | 2,388,000,000 | 2,190,000,000 | 2,370,588,000 | 2,238,355,000 | 2,729,566,000 | 2,474,491,000 | 2,606,261,000 | 2,692,142,000 | 2,983,642,000 | 1,750,940,000 | 1,956,135,000 | 1,765,566,000 | 1,783,651,000 | 1,474,373,000 | 1,528,882,000 | 1,312,875,000 | 1,270,249,000 | 1,080,445,000 | 1,106,851,000 | 917,889,000 | 853,390,000 | 723,942,000 | 745,979,000 | 659,864,000 | 598,414,000 | 568,292,000 | 564,088,000 | 452,586,000 | 370,951,000 |
gross profit | 934,000,000 | 984,000,000 | 837,000,000 | 941,000,000 | 873,000,000 | 941,000,000 | 819,000,000 | 944,000,000 | 917,000,000 | 985,000,000 | 821,000,000 | 893,000,000 | 824,000,000 | 896,000,000 | 803,000,000 | 881,185,000 | 882,728,000 | 1,128,060,000 | 1,003,027,000 | 1,064,590,000 | 1,147,428,000 | 1,321,030,000 | 579,123,000 | 577,355,000 | 539,921,000 | 559,600,000 | 470,456,000 | 485,122,000 | 392,770,000 | 385,007,000 | 323,824,000 | 332,165,000 | 280,309,000 | 269,466,000 | 236,883,000 | 238,580,000 | 201,661,000 | 188,514,000 | 179,056,000 | 175,702,000 | 141,386,000 | 120,801,000 |
yoy | 6.99% | 4.57% | 2.20% | -0.32% | -4.80% | -4.47% | -0.24% | 5.71% | 11.29% | 9.93% | 2.24% | 1.34% | -6.65% | -20.57% | -19.94% | -17.23% | -23.07% | -14.61% | 73.20% | 84.39% | 112.52% | 136.07% | 23.10% | 19.01% | 37.46% | 45.35% | 45.28% | 46.05% | 40.12% | 42.88% | 36.70% | 39.23% | 39.00% | 42.94% | 32.30% | 35.79% | 42.63% | 56.05% | ||||
qoq | -5.08% | 17.56% | -11.05% | 7.79% | -7.23% | 14.90% | -13.24% | 2.94% | -6.90% | 19.98% | -8.06% | 8.37% | -8.04% | 11.58% | -8.87% | -0.17% | -21.75% | 12.47% | -5.78% | -7.22% | -13.14% | 128.11% | 0.31% | 6.93% | -3.52% | 18.95% | -3.02% | 23.51% | 2.02% | 18.89% | -2.51% | 18.50% | 4.02% | 13.75% | -0.71% | 18.31% | 6.97% | 5.28% | 1.91% | 24.27% | 17.04% | |
gross margin % | 29.96% | 30.06% | 30.66% | 30.15% | 30.27% | 30.19% | 30.01% | 30.31% | 31.15% | 31.06% | 29.60% | 28.80% | 29.01% | 27.28% | 26.83% | 27.10% | 28.28% | 29.24% | 28.84% | 29.00% | 29.88% | 30.69% | 24.85% | 22.79% | 23.42% | 23.88% | 24.19% | 24.09% | 23.03% | 23.26% | 23.06% | 23.08% | 23.39% | 24.00% | 24.65% | 24.23% | 23.41% | 23.96% | 23.96% | 23.75% | 23.80% | 24.57% |
operating expenses: | ||||||||||||||||||||||||||||||||||||||||||
customer service and merchant fees | 118,000,000 | 121,000,000 | 107,000,000 | 120,000,000 | 112,000,000 | 121,000,000 | 117,000,000 | 138,000,000 | 136,000,000 | 144,000,000 | 139,000,000 | 163,000,000 | 156,000,000 | 162,000,000 | 151,000,000 | 152,198,000 | 139,931,000 | 144,630,000 | 147,241,000 | 136,734,000 | 139,589,000 | 143,773,000 | 89,463,000 | 100,497,000 | 91,255,000 | 88,502,000 | 76,473,000 | 77,706,000 | 66,664,000 | 61,792,000 | 53,884,000 | 52,384,000 | 42,949,000 | 39,125,000 | 35,058,000 | 36,597,000 | 33,872,000 | 30,064,000 | 27,350,000 | 25,813,000 | 21,109,000 | 18,330,000 |
advertising | 330,000,000 | 372,000,000 | 344,000,000 | 429,000,000 | 354,000,000 | 365,000,000 | 324,000,000 | 381,000,000 | 337,000,000 | 352,000,000 | 327,000,000 | 406,000,000 | 353,000,000 | 378,000,000 | 336,000,000 | 345,338,000 | 315,024,000 | 351,775,000 | 365,863,000 | 374,611,000 | 344,025,000 | 417,777,000 | 275,760,000 | 310,859,000 | 281,846,000 | 259,166,000 | 243,969,000 | 232,374,000 | 202,587,000 | 177,582,000 | 161,646,000 | 165,739,000 | 141,714,000 | 124,241,000 | 118,265,000 | 115,689,000 | 101,333,000 | 94,426,000 | 97,677,000 | 87,975,000 | 70,711,000 | 61,539,000 |
selling, operations, technology, general and administrative | 445,000,000 | 465,000,000 | 429,000,000 | 474,000,000 | 480,000,000 | 489,000,000 | 534,000,000 | 597,000,000 | 596,000,000 | 630,000,000 | 624,000,000 | 655,000,000 | 656,000,000 | 688,000,000 | 626,000,000 | 579,612,000 | 497,571,000 | 486,448,000 | 451,369,000 | 452,680,000 | 441,960,000 | 459,482,000 | 475,968,000 | 471,420,000 | 426,529,000 | 383,109,000 | 343,648,000 | 304,647,000 | 268,785,000 | 240,972,000 | 211,363,000 | |||||||||||
impairment and other related net charges | 23,000,000 | 35,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 13,000,000 | ||||||||||||||||||||||||||||||||||||
restructuring charges | 3,000,000 | 9,000,000 | 56,000,000 | 79,000,000 | 65,000,000 | 31,000,000 | ||||||||||||||||||||||||||||||||||||
total operating expenses | 896,000,000 | 967,000,000 | 959,000,000 | 1,058,000,000 | 947,000,000 | 976,000,000 | 1,054,000,000 | 1,116,000,000 | 1,069,000,000 | 1,127,000,000 | 1,168,000,000 | 1,223,000,000 | 1,196,000,000 | 1,268,000,000 | 1,113,000,000 | 1,076,936,000 | 952,526,000 | 982,853,000 | 976,685,000 | 964,025,000 | 925,574,000 | 1,021,032,000 | 841,191,000 | 882,776,000 | 799,630,000 | 730,777,000 | 664,090,000 | 614,727,000 | 538,036,000 | 480,346,000 | 426,893,000 | 399,903,000 | 354,266,000 | 307,018,000 | 293,089,000 | 282,338,000 | 263,281,000 | 237,244,000 | 221,165,000 | 191,696,000 | 160,023,000 | 140,274,000 |
income from operations | 38,000,000 | 17,000,000 | -122,000,000 | -117,000,000 | -74,000,000 | -35,000,000 | -235,000,000 | -172,000,000 | -152,000,000 | -142,000,000 | -347,000,000 | -330,000,000 | -372,000,000 | -372,000,000 | -310,000,000 | -195,751,000 | -69,798,000 | 145,207,000 | 26,342,000 | 100,565,000 | 221,854,000 | 299,998,000 | -262,068,000 | -305,421,000 | -259,709,000 | -171,177,000 | -193,634,000 | -129,605,000 | -145,266,000 | -95,339,000 | -103,069,000 | -67,738,000 | -73,957,000 | -37,552,000 | -56,206,000 | -43,758,000 | -61,620,000 | -48,730,000 | -42,109,000 | -15,994,000 | -18,637,000 | |
yoy | -151.35% | -148.57% | -48.09% | -31.98% | -51.32% | -75.35% | -32.28% | -47.88% | -59.14% | -61.83% | 11.94% | 68.58% | 432.97% | -356.19% | -1276.83% | -294.65% | -131.46% | -51.60% | -110.05% | -132.93% | -185.42% | -275.26% | 35.34% | 135.66% | 78.78% | 79.55% | 87.87% | 91.33% | 96.42% | 153.89% | 83.38% | 54.80% | 20.02% | -22.94% | 33.48% | 173.59% | 230.63% | |||||
qoq | 123.53% | -113.93% | 4.27% | 58.11% | 111.43% | -85.11% | 36.63% | 13.16% | 7.04% | -59.08% | 5.15% | -11.29% | 0.00% | 20.00% | 58.36% | 180.45% | -148.07% | 451.24% | -73.81% | -54.67% | -26.05% | -214.47% | -14.19% | 17.60% | 51.72% | -11.60% | 49.40% | -10.78% | 52.37% | -7.50% | 52.16% | -8.41% | 96.95% | -33.19% | 28.45% | -28.99% | 26.45% | 15.72% | 163.28% | -14.18% | ||
operating margin % | 1.22% | 0.52% | -4.47% | -3.75% | -2.57% | -1.12% | -8.61% | -5.52% | -5.16% | -4.48% | -12.51% | -10.64% | -13.10% | -11.33% | -10.36% | -6.02% | -2.24% | 3.76% | 0.76% | 2.74% | 5.78% | 6.97% | -11.25% | -12.06% | -11.26% | -7.31% | -9.96% | -6.44% | -8.52% | -5.76% | -7.34% | -4.71% | -6.17% | -3.34% | -5.85% | -4.44% | -7.15% | -6.19% | -5.63% | -2.16% | -3.14% | |
interest expense | -31,000,000 | -29,000,000 | -23,000,000 | -14,000,000 | -5,000,000 | -4,000,000 | -6,000,000 | -2,000,000 | -5,000,000 | -5,000,000 | -5,000,000 | -8,000,000 | -5,000,000 | -6,000,000 | -8,000,000 | -8,380,000 | -8,406,000 | -8,402,000 | -8,480,500 | -14,432,000 | -10,252,000 | -9,238,000 | -4,567,250 | -7,066,000 | -5,796,000 | -5,407,000 | ||||||||||||||||
other income | -5,000,000 | 23,000,000 | 10,000,000 | -24,000,000 | 8,000,000 | -1,000,000 | -4,000,000 | 3,000,000 | -4,000,000 | 3,000,000 | -1,000,000 | -1,000,000 | 1,000,000 | -2,343,000 | 3,889,000 | -2,248,000 | 2,087,000 | -13,584,000 | 3,110,000 | -246,000 | -2,701,000 | 2,182,000 | 322,000 | 3,078,000 | -2,865,000 | 1,054,000 | 666,000 | 941,000 | 358,000 | -227,000 | 451,000 | 176,000 | -48,000 | 889,000 | 246,000 | 669,000 | 176,000 | 2,746,000 | ||||
loss on debt extinguishment | -99,000,000 | |||||||||||||||||||||||||||||||||||||||||
income before income taxes | -97,000,000 | 17,000,000 | -110,000,000 | -126,000,000 | -71,000,000 | -40,000,000 | -245,000,000 | -171,000,000 | -161,000,000 | -44,000,000 | -353,000,000 | -342,000,000 | -282,000,000 | -377,000,000 | -318,000,000 | -206,474,000 | -74,315,000 | 134,557,000 | 16,232,000 | 43,727,000 | 171,955,000 | 274,169,000 | -284,532,000 | -328,714,000 | -271,959,000 | -181,107,000 | -199,794,000 | -142,761,000 | -151,278,000 | -100,469,000 | -107,535,000 | -72,956,000 | -76,192,000 | -38,651,000 | -56,329,000 | -43,903,000 | -61,023,000 | -47,953,000 | -40,888,000 | -15,431,000 | -15,566,000 | |
benefit from income taxes | 2,000,000 | 2,000,000 | 3,000,000 | 2,000,000 | 3,000,000 | 2,000,000 | 3,000,000 | 3,000,000 | 2,000,000 | 2,000,000 | 2,000,000 | 9,000,000 | 1,000,000 | 1,000,000 | 4,129,000 | 292,000 | 1,333,000 | 1,508,000 | 76,000 | 831,000 | 595,000 | 1,084,000 | 448,000 | 265,000 | 240,000 | -185,000 | 237,000 | 224,000 | 210,000 | 321,000 | 317,000 | 73,000 | ||||||||||
net income | -99,000,000 | 15,000,000 | -113,000,000 | -128,000,000 | -74,000,000 | -42,000,000 | -248,000,000 | -174,000,000 | -163,000,000 | -46,000,000 | -355,000,000 | -351,000,000 | -283,000,000 | -378,000,000 | -319,000,000 | -201,641,000 | -78,021,000 | 130,428,000 | 18,234,000 | 23,818,000 | 173,166,000 | 273,877,000 | -285,865,000 | -330,222,000 | -272,035,000 | -181,938,000 | -200,389,000 | -143,845,000 | -151,726,000 | -100,734,000 | -107,775,000 | -72,771,000 | -76,429,000 | -38,875,000 | -56,539,000 | -43,956,000 | -60,940,000 | -48,274,000 | -41,205,000 | -15,495,000 | -15,478,000 | |
yoy | 33.78% | -135.71% | -54.44% | -26.44% | -54.60% | -8.70% | -30.14% | -50.43% | -42.40% | -87.83% | 11.29% | 74.07% | 262.72% | -389.82% | -1849.48% | -946.59% | -145.06% | -52.38% | -106.38% | -107.21% | -163.66% | -250.53% | 42.66% | 129.57% | 79.29% | 80.61% | 85.93% | 97.67% | 98.52% | 159.12% | 90.62% | 65.55% | 25.42% | -19.47% | 37.21% | 183.68% | 293.72% | |||||
qoq | -760.00% | -113.27% | -11.72% | 72.97% | 76.19% | -83.06% | 42.53% | 6.75% | 254.35% | -87.04% | 1.14% | 24.03% | -25.13% | 18.50% | 58.20% | 158.44% | -159.82% | 615.30% | -23.44% | -86.25% | -36.77% | -195.81% | -13.43% | 21.39% | 49.52% | -9.21% | 39.31% | -5.19% | 50.62% | -6.53% | 48.10% | -4.79% | 96.60% | -31.24% | 28.63% | -27.87% | 26.24% | 17.16% | 165.92% | 0.11% | ||
net income margin % | -3.18% | 0.46% | -4.14% | -4.10% | -2.57% | -1.35% | -9.09% | -5.59% | -5.54% | -1.45% | -12.80% | -11.32% | -9.96% | -11.51% | -10.66% | -6.20% | -2.50% | 3.38% | 0.52% | 0.65% | 4.51% | 6.36% | -12.27% | -13.03% | -11.80% | -7.76% | -10.30% | -7.14% | -8.90% | -6.09% | -7.67% | -5.06% | -6.38% | -3.46% | -5.88% | -4.46% | -7.07% | -6.13% | -5.51% | -2.09% | -2.61% | |
loss per share | ||||||||||||||||||||||||||||||||||||||||||
basic | -0.76 | |||||||||||||||||||||||||||||||||||||||||
diluted | -0.76 | |||||||||||||||||||||||||||||||||||||||||
weighted-average number of shares of common stock outstanding used in computing per share amounts: | ||||||||||||||||||||||||||||||||||||||||||
basic | 130 | 128 | 127 | 123 | 123 | 122 | 120 | 114 | 116 | 112 | 110 | 106 | 106 | 105 | 105 | 104 | 104,054 | 103,829 | 102,840 | 95,825 | 95,373 | 94,834 | ||||||||||||||||||||
diluted | 130 | 129 | 127 | 123 | 123 | 122 | 120 | 114 | 116 | 112 | 110 | 106 | 106 | 105 | 105 | 104 | 104,054 | 122,092 | 106,682 | 99,337 | 109,200 | 119,932 | ||||||||||||||||||||
gain on debt extinguishment | 6,000,000 | 25,000,000 | 100,000,000 | 96,000,000 | ||||||||||||||||||||||||||||||||||||||
earnings per share: | ||||||||||||||||||||||||||||||||||||||||||
basic | 0.11 | -3.26 | -2.66 | -3.59 | -3.04 | -1.94 | -0.75 | 1.26 | 0.18 | |||||||||||||||||||||||||||||||||
diluted | 0.11 | -3.26 | -2.66 | -3.59 | -3.04 | -1.91 | -0.75 | 1.14 | 0.16 | |||||||||||||||||||||||||||||||||
loss per share: | ||||||||||||||||||||||||||||||||||||||||||
basic | -0.89 | -1.03 | -0.6 | -0.34 | -2.06 | -1.48 | -1.4 | -0.41 | -3.22 | |||||||||||||||||||||||||||||||||
diluted | -0.89 | -1.03 | -0.6 | -0.34 | -2.06 | -1.48 | -1.4 | -0.41 | -3.22 | |||||||||||||||||||||||||||||||||
impairment and other related charges | 10,000,000 | |||||||||||||||||||||||||||||||||||||||||
impairment and other charges | 40,000,000 | |||||||||||||||||||||||||||||||||||||||||
customer service center impairment and other charges | -212,000 | 12,212,000 | ||||||||||||||||||||||||||||||||||||||||
benefit for income taxes | 1,000,000 | 1,458,250 | 3,706,000 | -2,002,000 | 103,500 | -1,211,000 | ||||||||||||||||||||||||||||||||||||
interest (expense) | -6,812,000 | -58,925,000 | -36,315,000 | -28,939,000 | -22,218,000 | |||||||||||||||||||||||||||||||||||||
other (expense) | -3,298,000 | |||||||||||||||||||||||||||||||||||||||||
basic earnings per share | 0.425 | 1.82 | 2.89 | |||||||||||||||||||||||||||||||||||||||
diluted earnings per share | 0.41 | 1.67 | 2.54 | |||||||||||||||||||||||||||||||||||||||
net income per share | -3.04 | -3.55 | -2.94 | -1.98 | -2.2 | -1.59 | -1.69 | -1.13 | -1.22 | -0.83 | -0.88 | -0.45 | -0.66 | -0.443 | -0.72 | -0.57 | -0.49 | |||||||||||||||||||||||||
weighted-average number of common stock outstanding used in computing per share amounts, basic and diluted | 94,089 | 92,200 | 92,540 | 91,802 | 91,104 | 89,472 | 89,792 | 89,158 | 88,467 | 86,983 | 87,283 | 86,714 | 86,036 | 84,977 | 85,105 | 84,786 | 84,445 | 83,726 | ||||||||||||||||||||||||
merchandising, marketing and sales | 40,008,250 | 56,934,000 | 52,305,000 | 50,794,000 | 47,856,000 | 48,550,000 | 43,273,000 | 37,856,000 | 32,018,000 | 27,083,000 | 23,814,000 | |||||||||||||||||||||||||||||||
operations, technology, general and administrative | 73,247,000 | 112,669,000 | 91,347,000 | 88,972,000 | 82,196,000 | 79,526,000 | 69,481,000 | 58,282,000 | 45,693,000 | 40,912,000 | 36,355,000 | |||||||||||||||||||||||||||||||
interest income | -5,576,000 | -2,008,000 | -1,550,000 | -299,000 | -97,000 | -292,000 | 531,000 | 552,000 | 387,000 | 325,000 | 308,000 | |||||||||||||||||||||||||||||||
(benefit from) benefit from income taxes | 138,750 | -83,000 | 7,750 | -88,000 | ||||||||||||||||||||||||||||||||||||||
amortization of acquired intangible assets | 197,000 | 208,000 | 236,000 | |||||||||||||||||||||||||||||||||||||||
accretion of convertible redeemable preferred units | ||||||||||||||||||||||||||||||||||||||||||
net income attributable to common stockholders | -15,495,000 | -15,478,000 | -19,334,000 | |||||||||||||||||||||||||||||||||||||||
net income attributable to common stockholders per share, basic and diluted | -0.18 | -0.18 | -0.23 | |||||||||||||||||||||||||||||||||||||||
weighted-average common shares outstanding, basic and diluted | 83,886 | 83,603 | ||||||||||||||||||||||||||||||||||||||||
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