Quarterly
Annual
| Unit: USD | 2025-09-30 | 2025-06-30 | 2025-03-31 | 2024-12-31 | 2024-09-30 | 2024-06-30 | 2024-03-31 | 2023-12-31 | 2023-09-30 | 2023-06-30 | 2023-03-31 | 2022-12-31 | 2022-09-30 | 2022-06-30 | 2022-03-31 | 2021-12-31 | 2021-09-30 | 2021-06-30 | 2021-03-31 | 2020-12-31 | 2020-09-30 | 2020-06-30 | 2020-03-31 | 2019-12-31 | 2019-09-30 | 2019-06-30 | 2019-03-31 | 2018-12-31 | 2018-09-30 | 2018-06-30 | 2018-03-31 | 2017-12-31 | 2017-09-30 | 2017-06-30 | 2017-03-31 | 2016-12-31 | 2016-09-30 | 2016-06-30 | 2015-12-31 | 2015-03-31 | 2014-09-30 | 2014-06-30 | 2014-03-31 | 2013-09-30 | 2013-06-30 | 2013-03-31 | 2012-09-30 | 2012-06-30 | 2012-03-31 | 2011-09-30 | 2011-06-30 | 2011-03-31 | 2010-09-30 | 2010-06-30 | 2010-03-31 | 2009-09-30 | 2009-06-30 | 2009-03-31 | 2008-09-30 | 2008-06-30 | 2008-03-31 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
revenues | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
non-interest revenues | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
discount revenue | 9,413,000,000 | 9,361,000,000 | 8,743,000,000 | 9,177,000,000 | 8,780,000,000 | 8,855,000,000 | 8,380,000,000 | 8,580,000,000 | 8,408,000,000 | 8,481,000,000 | 7,947,000,000 | 8,183,000,000 | 7,848,000,000 | 7,873,000,000 | 6,835,000,000 | 7,482,000,000 | 6,676,000,000 | 6,327,000,000 | 5,242,000,000 | 5,549,000,000 | 4,999,000,000 | 4,015,000,000 | 5,838,000,000 | 6,829,000,000 | 6,566,000,000 | 6,577,000,000 | 6,195,000,000 | 18,540,000,000 | 6,181,000,000 | 6,194,000,000 | 5,889,000,000 | 14,414,000,000 | 4,772,000,000 | 4,815,000,000 | 4,519,000,000 | 14,164,000,000 | 4,516,000,000 | 4,824,000,000 | 14,637,000,000 | 4,660,000,000 | 4,915,000,000 | 4,945,000,000 | 4,646,000,000 | 4,659,000,000 | 4,729,000,000 | 4,438,000,000 | 13,164,000,000 | 4,482,000,000 | 4,257,000,000 | 4,218,000,000 | 4,278,000,000 | 3,902,000,000 | 3,818,000,000 | 3,734,000,000 | 3,466,000,000 | 3,373,000,000 | 3,305,000,000 | 3,066,000,000 | 3,848,000,000 | 3,991,000,000 | 3,718,000,000 |
net card fees | 2,551,000,000 | 2,480,000,000 | 2,333,000,000 | 2,245,000,000 | 2,170,000,000 | 2,060,000,000 | 1,974,000,000 | 1,907,000,000 | 1,846,000,000 | 1,789,000,000 | 1,713,000,000 | 1,625,000,000 | 1,541,000,000 | 1,481,000,000 | 1,423,000,000 | 1,344,000,000 | 1,312,000,000 | 1,286,000,000 | 1,253,000,000 | 1,222,000,000 | 1,191,000,000 | 1,141,000,000 | 1,110,000,000 | 1,077,000,000 | 1,033,000,000 | 988,000,000 | 944,000,000 | 2,571,000,000 | 870,000,000 | 844,000,000 | 830,000,000 | 2,304,000,000 | 786,000,000 | 771,000,000 | 748,000,000 | 2,139,000,000 | 747,000,000 | 715,000,000 | 2,033,000,000 | 667,000,000 | 680,000,000 | 687,000,000 | 674,000,000 | 658,000,000 | 647,000,000 | 653,000,000 | 1,858,000,000 | 615,000,000 | 610,000,000 | 556,000,000 | 545,000,000 | 537,000,000 | 527,000,000 | 520,000,000 | 521,000,000 | 538,000,000 | 532,000,000 | 532,000,000 | 577,000,000 | 576,000,000 | 567,000,000 |
service fees and other revenue | 1,976,000,000 | 1,828,000,000 | 1,722,000,000 | 1,290,000,000 | 1,267,000,000 | 1,280,000,000 | 1,292,000,000 | 1,294,000,000 | 1,261,000,000 | 1,232,000,000 | 1,218,000,000 | 1,181,000,000 | 1,169,000,000 | 1,265,000,000 | 906,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||
total non-interest revenues | 13,940,000,000 | 13,669,000,000 | 12,798,000,000 | 13,141,000,000 | 12,630,000,000 | 12,603,000,000 | 12,032,000,000 | 12,195,000,000 | 11,939,000,000 | 11,949,000,000 | 11,298,000,000 | 11,418,000,000 | 10,978,000,000 | 11,035,000,000 | 9,536,000,000 | 10,037,000,000 | 8,934,000,000 | 8,425,000,000 | 7,234,000,000 | 7,454,000,000 | 6,877,000,000 | 5,791,000,000 | 7,980,000,000 | 9,081,000,000 | 8,786,000,000 | 8,764,000,000 | 8,305,000,000 | 24,492,000,000 | 8,183,000,000 | 8,173,000,000 | 7,877,000,000 | 20,269,000,000 | 6,761,000,000 | 6,777,000,000 | 6,389,000,000 | 19,908,000,000 | 6,440,000,000 | 6,786,000,000 | 20,393,000,000 | 6,503,000,000 | 6,934,000,000 | 7,341,000,000 | 6,862,000,000 | 7,018,000,000 | 7,043,000,000 | 6,638,000,000 | 20,006,000,000 | 6,844,000,000 | 6,481,000,000 | 6,392,000,000 | 6,467,000,000 | 5,897,000,000 | 5,849,000,000 | 5,670,000,000 | 5,299,000,000 | 5,262,000,000 | 5,351,000,000 | 5,007,000,000 | |||
yoy | 10.37% | 8.46% | 6.37% | 7.76% | 5.79% | 5.47% | 6.50% | 6.81% | 8.75% | 8.28% | 18.48% | 13.76% | 22.88% | 30.98% | 31.82% | 34.65% | 29.91% | 45.48% | -9.35% | -17.92% | -21.73% | -33.92% | -3.91% | -62.92% | 7.37% | 7.23% | 5.43% | 20.83% | 21.03% | 20.60% | 23.29% | 1.81% | 4.98% | -0.13% | -68.67% | 206.14% | -7.12% | -7.56% | 197.19% | -7.34% | -1.55% | 10.59% | -65.70% | 2.54% | 8.67% | 3.85% | 209.36% | 16.06% | 10.81% | 12.73% | 22.04% | 12.07% | 9.31% | 13.24% | |||||||
qoq | 1.98% | 6.81% | -2.61% | 4.05% | 0.21% | 4.75% | -1.34% | 2.14% | -0.08% | 5.76% | -1.05% | 4.01% | -0.52% | 15.72% | -4.99% | 12.35% | 6.04% | 16.46% | -2.95% | 8.39% | 18.75% | -27.43% | -12.12% | 3.36% | 0.25% | 5.53% | -66.09% | 199.30% | 0.12% | 3.76% | -61.14% | 199.79% | -0.24% | 6.07% | -67.91% | 209.13% | -5.10% | -66.72% | 213.59% | -6.22% | -5.54% | 6.98% | -2.22% | -0.35% | 6.10% | -66.82% | 192.31% | 5.60% | 1.39% | -1.16% | 9.67% | 0.82% | 3.16% | 7.00% | 0.70% | -1.66% | 6.87% | ||||
interest income | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
interest on loans | 5,970,000,000 | 5,648,000,000 | 5,552,000,000 | 5,503,000,000 | 5,442,000,000 | 5,092,000,000 | 5,058,000,000 | 4,910,000,000 | 4,635,000,000 | 4,213,000,000 | 3,939,000,000 | 3,623,000,000 | 3,164,000,000 | 2,707,000,000 | 2,473,000,000 | 2,356,000,000 | 2,256,000,000 | 2,094,000,000 | 2,144,000,000 | 2,236,000,000 | 2,266,000,000 | 2,368,000,000 | 2,909,000,000 | 2,934,000,000 | 2,885,000,000 | 2,764,000,000 | 2,725,000,000 | 7,387,000,000 | 2,554,000,000 | 2,387,000,000 | 2,326,000,000 | 6,009,000,000 | 2,129,000,000 | 1,947,000,000 | 1,860,000,000 | 5,515,000,000 | 1,690,000,000 | 1,818,000,000 | 5,514,000,000 | 1,795,000,000 | 1,753,000,000 | 1,696,000,000 | 1,711,000,000 | 1,698,000,000 | 1,622,000,000 | 1,683,000,000 | 4,851,000,000 | 1,582,000,000 | |||||||||||||
interest and dividends on investment securities | 15,000,000 | 17,000,000 | 14,000,000 | 18,000,000 | 18,000,000 | 25,000,000 | 25,000,000 | 31,000,000 | 33,000,000 | 34,000,000 | 30,000,000 | 34,000,000 | 27,000,000 | 22,000,000 | 13,000,000 | 17,000,000 | 18,000,000 | 24,000,000 | 24,000,000 | 29,000,000 | 33,000,000 | 27,000,000 | 38,000,000 | 50,000,000 | 53,000,000 | 52,000,000 | 33,000,000 | 83,000,000 | 35,000,000 | 27,000,000 | 21,000,000 | 67,000,000 | 22,000,000 | 23,000,000 | 23,000,000 | 97,000,000 | 34,000,000 | 34,000,000 | 116,000,000 | 41,000,000 | 45,000,000 | 45,000,000 | 46,000,000 | 48,000,000 | 52,000,000 | 53,000,000 | 193,000,000 | 67,000,000 | 66,000,000 | 68,000,000 | 99,000,000 | 88,000,000 | 103,000,000 | 125,000,000 | 117,000,000 | 229,000,000 | 196,000,000 | 154,000,000 | |||
deposits with banks and other | 632,000,000 | 599,000,000 | 569,000,000 | 556,000,000 | 689,000,000 | 677,000,000 | 692,000,000 | 611,000,000 | 572,000,000 | 528,000,000 | 447,000,000 | 308,000,000 | 183,000,000 | 70,000,000 | 34,000,000 | 27,000,000 | 27,000,000 | 22,000,000 | 24,000,000 | 22,000,000 | 25,000,000 | 31,000,000 | 99,000,000 | 101,000,000 | 142,000,000 | 149,000,000 | 196,000,000 | 398,000,000 | 149,000,000 | 126,000,000 | 115,000,000 | 235,000,000 | 91,000,000 | 82,000,000 | 60,000,000 | 99,000,000 | 40,000,000 | 33,000,000 | 58,000,000 | 21,000,000 | 17,000,000 | 18,000,000 | 19,000,000 | 21,000,000 | 20,000,000 | 26,000,000 | 73,000,000 | 22,000,000 | 30,000,000 | 33,000,000 | 18,000,000 | 20,000,000 | 16,000,000 | 16,000,000 | 13,000,000 | 9,000,000 | 11,000,000 | 28,000,000 | |||
total interest income | 6,617,000,000 | 6,264,000,000 | 6,135,000,000 | 6,077,000,000 | 6,149,000,000 | 5,794,000,000 | 5,775,000,000 | 5,552,000,000 | 5,240,000,000 | 4,775,000,000 | 4,416,000,000 | 3,965,000,000 | 3,374,000,000 | 2,799,000,000 | 2,520,000,000 | 2,400,000,000 | 2,301,000,000 | 2,140,000,000 | 2,192,000,000 | 2,287,000,000 | 2,324,000,000 | 2,426,000,000 | 3,046,000,000 | 3,085,000,000 | 3,080,000,000 | 2,965,000,000 | 2,954,000,000 | 7,868,000,000 | 2,738,000,000 | 2,540,000,000 | 2,462,000,000 | 6,311,000,000 | 2,242,000,000 | 2,052,000,000 | 1,943,000,000 | 5,711,000,000 | 1,764,000,000 | 1,885,000,000 | 5,688,000,000 | 1,857,000,000 | 1,815,000,000 | 1,759,000,000 | 1,776,000,000 | 1,767,000,000 | 1,694,000,000 | 1,762,000,000 | 5,117,000,000 | 1,671,000,000 | 1,707,000,000 | 1,754,000,000 | 1,728,000,000 | 1,727,000,000 | 1,794,000,000 | 1,798,000,000 | 1,905,000,000 | 1,297,000,000 | 1,288,000,000 | 1,474,000,000 | |||
interest expense | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
deposits | 1,371,000,000 | 1,374,000,000 | 1,337,000,000 | 1,397,000,000 | 1,446,000,000 | 1,425,000,000 | 1,427,000,000 | 1,385,000,000 | 1,290,000,000 | 1,196,000,000 | 994,000,000 | 778,000,000 | 440,000,000 | 187,000,000 | 122,000,000 | 102,000,000 | 109,000,000 | 113,000,000 | 134,000,000 | 155,000,000 | 202,000,000 | 260,000,000 | 326,000,000 | 353,000,000 | 401,000,000 | 406,000,000 | 399,000,000 | 947,000,000 | 340,000,000 | 300,000,000 | 270,000,000 | 566,000,000 | 213,000,000 | 176,000,000 | 149,000,000 | 448,000,000 | 150,000,000 | 150,000,000 | 372,000,000 | 103,000,000 | 91,000,000 | 91,000,000 | 94,000,000 | 111,000,000 | 107,000,000 | 114,000,000 | 362,000,000 | 115,000,000 | 129,000,000 | 127,000,000 | 131,000,000 | 137,000,000 | 141,000,000 | 137,000,000 | 128,000,000 | 109,000,000 | 105,000,000 | 85,000,000 | |||
long-term debt and other | 760,000,000 | 703,000,000 | 629,000,000 | 642,000,000 | 697,000,000 | 639,000,000 | 579,000,000 | 563,000,000 | 508,000,000 | 474,000,000 | 439,000,000 | 429,000,000 | 356,000,000 | 252,000,000 | 199,000,000 | 190,000,000 | 198,000,000 | 209,000,000 | 228,000,000 | 235,000,000 | 248,000,000 | 282,000,000 | 390,000,000 | 448,000,000 | 476,000,000 | 485,000,000 | 496,000,000 | 1,219,000,000 | 437,000,000 | 411,000,000 | 351,000,000 | 979,000,000 | 354,000,000 | 346,000,000 | 294,000,000 | 826,000,000 | 280,000,000 | 286,000,000 | 841,000,000 | 307,000,000 | 329,000,000 | 352,000,000 | 345,000,000 | 373,000,000 | 385,000,000 | 405,000,000 | 1,320,000,000 | 429,000,000 | 440,000,000 | 443,000,000 | 445,000,000 | 456,000,000 | 469,000,000 | 472,000,000 | 469,000,000 | 432,000,000 | |||||
total interest expense | 2,131,000,000 | 2,077,000,000 | 1,966,000,000 | 2,039,000,000 | 2,143,000,000 | 2,064,000,000 | 2,006,000,000 | 1,948,000,000 | 1,798,000,000 | 1,670,000,000 | 1,433,000,000 | 1,207,000,000 | 796,000,000 | 439,000,000 | 321,000,000 | 292,000,000 | 307,000,000 | 322,000,000 | 362,000,000 | 390,000,000 | 450,000,000 | 542,000,000 | 716,000,000 | 801,000,000 | 877,000,000 | 891,000,000 | 895,000,000 | 2,166,000,000 | 777,000,000 | 711,000,000 | 621,000,000 | 1,545,000,000 | 567,000,000 | 522,000,000 | 443,000,000 | 1,274,000,000 | 430,000,000 | 436,000,000 | 1,213,000,000 | 410,000,000 | 420,000,000 | 443,000,000 | 439,000,000 | 484,000,000 | 492,000,000 | 519,000,000 | 1,682,000,000 | 550,000,000 | 574,000,000 | 575,000,000 | 577,000,000 | 593,000,000 | 610,000,000 | 610,000,000 | 598,000,000 | 543,000,000 | 547,000,000 | 555,000,000 | |||
net interest income | 4,486,000,000 | 4,187,000,000 | 4,169,000,000 | 4,038,000,000 | 4,006,000,000 | 3,730,000,000 | 3,769,000,000 | 3,604,000,000 | 3,442,000,000 | 3,105,000,000 | 2,983,000,000 | 2,758,000,000 | 2,578,000,000 | 2,360,000,000 | 2,199,000,000 | 2,108,000,000 | 1,994,000,000 | 1,818,000,000 | 1,830,000,000 | 1,897,000,000 | 1,874,000,000 | 1,884,000,000 | 2,330,000,000 | 2,284,000,000 | 2,203,000,000 | 2,074,000,000 | 2,059,000,000 | 5,702,000,000 | 1,961,000,000 | 1,829,000,000 | 1,841,000,000 | 4,766,000,000 | 1,675,000,000 | 1,530,000,000 | 1,500,000,000 | 4,437,000,000 | 1,334,000,000 | 1,449,000,000 | 4,475,000,000 | 1,447,000,000 | 1,395,000,000 | 1,316,000,000 | 1,337,000,000 | 1,283,000,000 | 1,202,000,000 | 1,243,000,000 | 3,435,000,000 | 1,121,000,000 | 1,133,000,000 | 1,179,000,000 | 1,151,000,000 | 1,134,000,000 | 1,184,000,000 | 1,188,000,000 | 1,307,000,000 | 754,000,000 | 741,000,000 | 919,000,000 | |||
total revenues net of interest expense | 18,426,000,000 | 17,856,000,000 | 16,967,000,000 | 17,179,000,000 | 16,636,000,000 | 16,333,000,000 | 15,801,000,000 | 15,799,000,000 | 15,381,000,000 | 15,054,000,000 | 14,281,000,000 | 14,176,000,000 | 13,556,000,000 | 13,395,000,000 | 11,735,000,000 | 12,145,000,000 | 10,928,000,000 | 10,243,000,000 | 9,064,000,000 | 9,351,000,000 | 8,751,000,000 | 7,675,000,000 | 10,310,000,000 | 11,365,000,000 | 10,989,000,000 | 10,838,000,000 | 10,364,000,000 | 30,194,000,000 | 10,144,000,000 | 10,002,000,000 | 9,718,000,000 | 25,035,000,000 | 8,436,000,000 | 8,307,000,000 | 7,889,000,000 | 24,345,000,000 | 7,774,000,000 | 8,235,000,000 | 24,868,000,000 | 7,950,000,000 | 8,329,000,000 | 8,657,000,000 | 8,199,000,000 | 8,301,000,000 | 8,245,000,000 | 7,881,000,000 | 23,441,000,000 | 7,965,000,000 | 7,614,000,000 | 7,571,000,000 | 7,618,000,000 | 7,031,000,000 | 7,033,000,000 | 6,858,000,000 | 6,606,000,000 | 6,016,000,000 | 6,092,000,000 | 5,926,000,000 | |||
provisions for credit losses | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
card member receivables | 190,000,000 | 226,000,000 | 146,000,000 | 182,000,000 | 170,000,000 | 226,000,000 | 196,000,000 | 222,000,000 | 206,000,000 | 230,000,000 | 222,000,000 | 244,000,000 | 165,000,000 | 138,000,000 | 80,000,000 | 74,000,000 | -12,000,000 | -125,000,000 | -10,000,000 | -54,000,000 | 117,000,000 | 355,000,000 | 597,000,000 | ||||||||||||||||||||||||||||||||||||||
card member loans | 1,030,000,000 | 1,094,000,000 | 901,000,000 | 1,011,000,000 | 1,114,000,000 | 970,000,000 | 1,014,000,000 | 1,148,000,000 | 982,000,000 | 923,000,000 | 786,000,000 | 757,000,000 | 596,000,000 | 272,000,000 | -111,000,000 | -9,000,000 | -177,000,000 | -396,000,000 | -573,000,000 | 37,000,000 | 571,000,000 | 969,000,000 | 1,876,000,000 | 730,000,000 | 604,000,000 | 603,000,000 | 525,000,000 | 1,706,000,000 | 560,000,000 | 528,000,000 | 499,000,000 | 1,337,000,000 | 531,000,000 | 404,000,000 | 337,000,000 | 916,000,000 | 319,000,000 | 285,000,000 | 955,000,000 | 235,000,000 | 265,000,000 | 282,000,000 | 250,000,000 | 282,000,000 | |||||||||||||||||
other | 67,000,000 | 85,000,000 | 103,000,000 | 99,000,000 | 72,000,000 | 72,000,000 | 59,000,000 | 67,000,000 | 45,000,000 | 45,000,000 | 47,000,000 | 26,000,000 | 17,000,000 | -2,000,000 | 531,000,000 | 314,000,000 | 252,000,000 | 219,000,000 | 167,000,000 | 209,000,000 | 186,000,000 | 312,000,000 | 343,000,000 | 362,000,000 | 362,000,000 | 363,000,000 | 1,026,000,000 | 334,000,000 | 349,000,000 | 377,000,000 | 1,296,000,000 | 436,000,000 | 439,000,000 | 409,000,000 | 1,546,000,000 | 483,000,000 | 545,000,000 | 1,565,000,000 | 468,000,000 | 593,000,000 | 585,000,000 | 501,000,000 | 601,000,000 | 567,000,000 | 537,000,000 | 1,808,000,000 | 651,000,000 | 580,000,000 | 534,000,000 | 537,000,000 | 475,000,000 | 502,000,000 | 485,000,000 | 426,000,000 | 449,000,000 | 670,000,000 | 450,000,000 | 551,000,000 | 573,000,000 | 356,000,000 | |
total provisions for credit losses | 1,287,000,000 | 1,405,000,000 | 1,150,000,000 | 1,292,000,000 | 1,356,000,000 | 1,268,000,000 | 1,269,000,000 | 1,437,000,000 | 1,233,000,000 | 1,198,000,000 | 1,055,000,000 | 1,027,000,000 | 778,000,000 | 410,000,000 | -33,000,000 | 53,000,000 | -191,000,000 | -606,000,000 | -675,000,000 | -111,000,000 | 665,000,000 | 1,555,000,000 | 2,621,000,000 | ||||||||||||||||||||||||||||||||||||||
total revenues net of interest expense after provisions for credit losses | 17,139,000,000 | 16,451,000,000 | 15,817,000,000 | 15,887,000,000 | 15,280,000,000 | 15,065,000,000 | 14,532,000,000 | 14,362,000,000 | 14,148,000,000 | 13,856,000,000 | 13,226,000,000 | 13,149,000,000 | 12,778,000,000 | 12,985,000,000 | 11,768,000,000 | 12,092,000,000 | 11,119,000,000 | 10,849,000,000 | 9,739,000,000 | 9,462,000,000 | 8,086,000,000 | 6,120,000,000 | 7,689,000,000 | ||||||||||||||||||||||||||||||||||||||
expenses | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
card member rewards | 4,608,000,000 | 4,618,000,000 | 4,378,000,000 | 4,430,000,000 | 4,168,000,000 | 4,227,000,000 | 3,774,000,000 | 3,851,000,000 | 3,794,000,000 | 3,956,000,000 | 3,766,000,000 | 3,729,000,000 | 3,571,000,000 | 3,591,000,000 | 3,111,000,000 | 3,032,000,000 | 3,020,000,000 | 2,712,000,000 | 2,243,000,000 | 2,296,000,000 | 2,004,000,000 | 1,349,000,000 | 2,392,000,000 | 2,722,000,000 | 2,614,000,000 | 2,652,000,000 | 2,451,000,000 | 7,296,000,000 | 2,400,000,000 | 2,433,000,000 | 2,347,000,000 | 5,708,000,000 | 1,900,000,000 | 1,926,000,000 | 1,807,000,000 | 5,227,000,000 | 1,566,000,000 | 1,766,000,000 | 5,356,000,000 | 1,640,000,000 | |||||||||||||||||||||
business development | 1,611,000,000 | 1,589,000,000 | 1,529,000,000 | 1,637,000,000 | 1,430,000,000 | 1,427,000,000 | 1,392,000,000 | 1,483,000,000 | 1,393,000,000 | 1,388,000,000 | 1,393,000,000 | 1,302,000,000 | 1,194,000,000 | 1,404,000,000 | 1,043,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||
card member services | 1,477,000,000 | 1,301,000,000 | 1,328,000,000 | 1,278,000,000 | 1,179,000,000 | 1,154,000,000 | 1,171,000,000 | 1,063,000,000 | 973,000,000 | 949,000,000 | 983,000,000 | 881,000,000 | 774,000,000 | 678,000,000 | 626,000,000 | 665,000,000 | 579,000,000 | 432,000,000 | 317,000,000 | 307,000,000 | 259,000,000 | 208,000,000 | 456,000,000 | 551,000,000 | 558,000,000 | 563,000,000 | 550,000,000 | 1,320,000,000 | 457,000,000 | 416,000,000 | 409,000,000 | ||||||||||||||||||||||||||||||
marketing | 1,599,000,000 | 1,555,000,000 | 1,486,000,000 | 1,614,000,000 | 1,470,000,000 | 1,480,000,000 | 1,476,000,000 | 1,228,000,000 | 1,236,000,000 | 1,408,000,000 | 1,341,000,000 | 1,274,000,000 | 1,458,000,000 | 1,502,000,000 | 1,224,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||
salaries and employee benefits | 2,239,000,000 | 2,152,000,000 | 2,120,000,000 | 2,102,000,000 | 2,049,000,000 | 1,949,000,000 | 2,098,000,000 | 2,131,000,000 | 2,047,000,000 | 1,875,000,000 | 2,014,000,000 | 2,034,000,000 | 1,748,000,000 | 1,816,000,000 | 1,654,000,000 | 1,654,000,000 | 1,497,000,000 | 1,539,000,000 | 1,550,000,000 | 1,566,000,000 | 1,408,000,000 | 1,349,000,000 | 1,395,000,000 | 1,623,000,000 | 1,499,000,000 | 1,367,000,000 | 1,422,000,000 | 3,900,000,000 | 1,350,000,000 | 1,280,000,000 | 1,326,000,000 | 3,993,000,000 | 1,265,000,000 | 1,293,000,000 | 1,264,000,000 | 3,996,000,000 | 1,263,000,000 | 1,451,000,000 | 3,671,000,000 | 1,305,000,000 | 1,290,000,000 | 1,658,000,000 | 1,540,000,000 | 1,544,000,000 | 1,543,000,000 | 1,615,000,000 | 4,687,000,000 | 1,536,000,000 | 1,635,000,000 | 1,598,000,000 | 1,595,000,000 | 1,522,000,000 | 1,354,000,000 | 1,315,000,000 | 1,327,000,000 | 1,261,000,000 | 1,370,000,000 | 1,253,000,000 | |||
total expenses | 13,314,000,000 | 12,901,000,000 | 12,487,000,000 | 13,131,000,000 | 12,076,000,000 | 11,275,000,000 | 11,387,000,000 | 11,850,000,000 | 11,048,000,000 | 11,122,000,000 | 11,059,000,000 | 11,278,000,000 | 10,319,000,000 | 10,442,000,000 | 9,056,000,000 | 9,786,000,000 | 8,669,000,000 | 7,909,000,000 | 6,746,000,000 | 7,604,000,000 | 6,722,000,000 | 5,498,000,000 | 7,237,000,000 | 8,355,000,000 | 7,844,000,000 | 7,758,000,000 | 7,597,000,000 | 21,655,000,000 | 7,209,000,000 | 7,105,000,000 | 6,861,000,000 | 17,458,000,000 | 5,840,000,000 | 5,774,000,000 | 5,499,000,000 | 16,462,000,000 | 5,535,000,000 | 4,756,000,000 | 17,678,000,000 | 5,214,000,000 | 5,595,000,000 | 5,856,000,000 | 5,506,000,000 | 5,805,000,000 | 5,657,000,000 | 5,475,000,000 | |||||||||||||||
pretax income | 3,825,000,000 | 3,550,000,000 | 3,330,000,000 | 2,756,000,000 | 3,204,000,000 | 3,790,000,000 | 3,145,000,000 | 2,512,000,000 | 3,100,000,000 | 2,734,000,000 | 2,167,000,000 | 1,871,000,000 | 2,459,000,000 | 2,543,000,000 | 2,712,000,000 | 2,306,000,000 | 2,450,000,000 | 2,940,000,000 | 2,993,000,000 | 1,858,000,000 | 1,364,000,000 | 622,000,000 | 452,000,000 | 1,986,000,000 | 2,266,000,000 | 2,219,000,000 | 1,958,000,000 | 6,004,000,000 | 2,118,000,000 | 2,091,000,000 | 2,082,000,000 | 5,587,000,000 | 1,827,000,000 | 1,949,000,000 | 1,817,000,000 | 6,361,000,000 | 1,735,000,000 | 3,016,000,000 | 5,622,000,000 | 2,316,000,000 | 2,246,000,000 | 2,312,000,000 | 2,208,000,000 | 2,004,000,000 | 1,995,000,000 | 1,909,000,000 | 1,773,000,000 | 1,711,000,000 | |||||||||||||
income tax provision | 923,000,000 | 665,000,000 | 746,000,000 | 586,000,000 | 697,000,000 | 775,000,000 | 708,000,000 | 579,000,000 | 649,000,000 | 560,000,000 | 351,000,000 | 299,000,000 | 580,000,000 | 579,000,000 | 613,000,000 | 587,000,000 | 624,000,000 | 660,000,000 | 758,000,000 | 420,000,000 | 291,000,000 | 365,000,000 | 85,000,000 | 293,000,000 | 511,000,000 | 458,000,000 | 408,000,000 | 737,000,000 | 464,000,000 | 468,000,000 | 448,000,000 | 4,207,000,000 | 471,000,000 | 609,000,000 | 580,000,000 | 2,095,000,000 | 593,000,000 | 1,001,000,000 | 1,984,000,000 | 791,000,000 | 769,000,000 | 783,000,000 | 776,000,000 | 638,000,000 | 590,000,000 | 629,000,000 | 1,677,000,000 | 540,000,000 | 517,000,000 | 476,000,000 | 470,000,000 | 555,000,000 | 547,000,000 | 578,000,000 | 367,000,000 | 276,000,000 | 76,000,000 | 101,000,000 | 217,000,000 | 111,000,000 | 380,000,000 |
net income | 2,902,000,000 | 2,885,000,000 | 2,584,000,000 | 2,170,000,000 | 2,507,000,000 | 3,015,000,000 | 2,437,000,000 | 1,933,000,000 | 2,451,000,000 | 2,174,000,000 | 1,816,000,000 | 1,572,000,000 | 1,879,000,000 | 1,964,000,000 | 2,099,000,000 | 1,719,000,000 | 1,826,000,000 | 2,280,000,000 | 2,235,000,000 | 1,438,000,000 | 1,073,000,000 | 257,000,000 | 367,000,000 | 1,693,000,000 | 1,755,000,000 | 1,761,000,000 | 1,550,000,000 | 5,267,000,000 | 1,654,000,000 | 1,623,000,000 | 1,634,000,000 | 1,380,000,000 | 1,356,000,000 | 1,340,000,000 | 1,237,000,000 | 4,266,000,000 | 1,142,000,000 | 2,015,000,000 | 3,638,000,000 | 1,525,000,000 | 1,477,000,000 | 1,529,000,000 | 1,432,000,000 | 1,366,000,000 | 1,405,000,000 | 1,280,000,000 | 3,845,000,000 | 1,339,000,000 | 1,256,000,000 | 1,235,000,000 | 1,331,000,000 | 1,177,000,000 | 1,093,000,000 | 1,017,000,000 | 885,000,000 | 640,000,000 | 337,000,000 | 437,000,000 | 815,000,000 | 653,000,000 | 991,000,000 |
yoy | 15.76% | -4.31% | 6.03% | 12.26% | 2.28% | 38.68% | 34.20% | 22.96% | 30.44% | 10.69% | -13.48% | -8.55% | 2.90% | -13.86% | -6.09% | 19.54% | 70.18% | 787.16% | 508.99% | -15.06% | -38.86% | -85.41% | -76.32% | -67.86% | 6.11% | 8.50% | -5.14% | 281.67% | 21.98% | 21.12% | 32.09% | -67.65% | 18.74% | -33.50% | -66.00% | 179.74% | -22.68% | 31.79% | 154.05% | 11.64% | 5.12% | 19.45% | -62.76% | 2.02% | 11.86% | 3.64% | 188.88% | 13.76% | 14.91% | 21.44% | 50.40% | 83.91% | 224.33% | 132.72% | 8.59% | -1.99% | -65.99% | ||||
qoq | 0.59% | 11.65% | 19.08% | -13.44% | -16.85% | 23.72% | 26.07% | -21.13% | 12.74% | 19.71% | 15.52% | -16.34% | -4.33% | -6.43% | 22.11% | -5.86% | -19.91% | 2.01% | 55.42% | 34.02% | 317.51% | -29.97% | -78.32% | -3.53% | -0.34% | 13.61% | -70.57% | 218.44% | 1.91% | -0.67% | 18.41% | 1.77% | 1.19% | 8.33% | -71.00% | 273.56% | -43.33% | -44.61% | 138.56% | 3.25% | -3.40% | 6.77% | 4.83% | -2.78% | 9.77% | -66.71% | 187.15% | 6.61% | 1.70% | -7.21% | 13.08% | 7.69% | 7.47% | 14.92% | 38.28% | 89.91% | -22.88% | -46.38% | 24.81% | -34.11% | |
net income margin % | 20.82% | 21.11% | 20.19% | 16.51% | 19.85% | 23.92% | 20.25% | 15.85% | 20.53% | 18.19% | 16.07% | 13.77% | 17.12% | 17.80% | 22.01% | 17.13% | 20.44% | 27.06% | 30.90% | 19.29% | 15.60% | 4.44% | 4.60% | 18.64% | 19.97% | 20.09% | 18.66% | 21.50% | 20.21% | 19.86% | 20.74% | 6.81% | 20.06% | 19.77% | 19.36% | 21.43% | 17.73% | 29.69% | 17.84% | 23.45% | 21.30% | 20.83% | 20.87% | 19.46% | 19.95% | 19.28% | 19.22% | 19.56% | 19.38% | 19.32% | 20.58% | 19.96% | 18.69% | 17.94% | 16.70% | 12.16% | 6.30% | 8.73% | |||
earnings per common share | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
basic | 4,140,000 | 4,080,000 | 3,640,000 | 3,050,000 | 3,500,000 | 4,160,000 | 3,340,000 | 2,630,000 | 3,300,000 | 2,890,000 | 2,410,000 | 2,080,000 | 2,470,000 | 2,570,000 | 2,730,000 | 2,200,000 | 2,270,000 | 2,810,000 | 2,740,000 | 1,760,000 | 1,310,000 | 290,000 | 410,000 | 2,030,000 | 2,090,000 | 2,070,000 | 1,810,000 | 6,040,000 | 1,890,000 | 1,850,000 | 1,860,000 | 1,470,000 | 1,510,000 | 1,470,000 | 1,340,000 | 4,460,000 | 1,210,000 | 2,110,000 | 3,580,000 | 1,490,000 | 1,410,000 | 1,440,000 | 1,340,000 | 1,260,000 | 1,280,000 | 1,150,000 | 1,070,000 | 1,040,000 | 980,000 | ||||||||||||
diluted | 4,140,000 | 4,080,000 | 3,640,000 | 3,040,000 | 3,490,000 | 4,150,000 | 3,330,000 | 2,620,000 | 3,300,000 | 2,890,000 | 2,400,000 | 2,080,000 | 2,470,000 | 2,570,000 | 2,730,000 | 2,200,000 | 2,270,000 | 2,800,000 | 2,740,000 | 1,760,000 | 1,300,000 | 290,000 | 410,000 | 2,040,000 | 2,080,000 | 2,070,000 | 1,800,000 | 6,030,000 | 1,880,000 | 1,840,000 | 1,860,000 | 1,470,000 | 1,500,000 | 1,470,000 | 1,340,000 | 4,450,000 | 1,200,000 | 2,100,000 | 3,570,000 | 1,480,000 | 1,400,000 | 1,430,000 | 1,330,000 | 1,250,000 | 1,270,000 | 1,150,000 | 1,070,000 | 1,030,000 | 970,000 | ||||||||||||
average common shares outstanding for earnings per common share: | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
basic | 692,000,000 | 698,000,000 | 701,000,000 | -3,000,000 | 708,000,000 | 716,000,000 | 721,000,000 | -3,000,000 | 732,000,000 | 740,000,000 | 743,000,000 | -1,000,000 | 748,000,000 | 752,000,000 | 757,000,000 | -7,000,000 | 786,000,000 | 801,000,000 | 804,000,000 | 804,000,000 | 804,000,000 | 807,000,000 | -5,000,000 | 825,000,000 | 834,000,000 | 841,000,000 | -2,000,000 | 858,000,000 | 860,000,000 | 859,000,000 | 5,000,000 | 878,000,000 | 890,000,000 | 899,000,000 | 13,000,000 | 920,000,000 | 938,000,000 | -20,000,000 | 1,019,000,000 | 1,041,000,000 | 1,052,000,000 | 1,060,000,000 | 1,074,000,000 | 1,090,000,000 | 1,099,000,000 | 1,143,000,000 | 1,145,000,000 | 1,160,000,000 | 1,175,000,000 | 1,190,000,000 | 1,192,000,000 | 1,193,000,000 | 1,190,000,000 | 1,185,000,000 | 1,178,000,000 | 1,162,000,000 | 1,156,000,000 | 1,154,000,000 | 1,154,000,000 | 1,153,000,000 | |
diluted | 693,000,000 | 699,000,000 | 702,000,000 | -3,000,000 | 709,000,000 | 717,000,000 | 722,000,000 | -3,000,000 | 733,000,000 | 741,000,000 | 744,000,000 | -1,000,000 | 749,000,000 | 753,000,000 | 758,000,000 | -7,000,000 | 787,000,000 | 802,000,000 | 805,000,000 | 805,000,000 | 805,000,000 | 808,000,000 | -5,000,000 | 827,000,000 | 836,000,000 | 843,000,000 | -1,000,000 | 860,000,000 | 862,000,000 | 861,000,000 | 5,000,000 | 881,000,000 | 893,000,000 | 903,000,000 | 12,000,000 | 923,000,000 | 941,000,000 | -20,000,000 | 1,023,000,000 | 1,047,000,000 | 1,058,000,000 | 1,067,000,000 | 1,081,000,000 | 1,097,000,000 | 1,106,000,000 | 1,149,000,000 | 1,152,000,000 | 1,166,000,000 | 1,181,000,000 | 1,197,000,000 | 1,198,000,000 | 1,199,000,000 | 1,197,000,000 | 1,191,000,000 | 1,181,000,000 | 1,165,000,000 | 1,156,000,000 | 1,158,000,000 | 1,163,000,000 | 1,163,000,000 | |
processed revenue | 429,000,000 | 413,000,000 | 408,000,000 | 386,000,000 | 414,000,000 | 424,000,000 | 447,000,000 | 420,000,000 | 429,000,000 | 420,000,000 | 416,000,000 | 372,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||
other fees and commissions | 680,000,000 | 632,000,000 | 560,000,000 | 520,000,000 | 516,000,000 | 478,000,000 | 449,000,000 | 720,000,000 | 832,000,000 | 825,000,000 | 837,000,000 | 803,000,000 | 2,355,000,000 | 798,000,000 | 786,000,000 | 781,000,000 | 2,255,000,000 | 767,000,000 | 752,000,000 | 713,000,000 | 2,059,000,000 | 694,000,000 | 702,000,000 | ||||||||||||||||||||||||||||||||||||||
marketing and business development | 2,713,000,000 | 2,355,000,000 | 2,219,000,000 | 1,766,000,000 | 1,858,000,000 | 1,822,000,000 | 1,362,000,000 | 1,705,000,000 | 1,950,000,000 | 1,818,000,000 | 1,773,000,000 | 1,573,000,000 | 4,828,000,000 | 1,642,000,000 | 1,663,000,000 | 1,345,000,000 | |||||||||||||||||||||||||||||||||||||||||||||
provisions for losses | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
charge card | 248,000,000 | 238,000,000 | 224,000,000 | 253,000,000 | 723,000,000 | 214,000,000 | 245,000,000 | 242,000,000 | 581,000,000 | 214,000,000 | 163,000,000 | 213,000,000 | 522,000,000 | 174,000,000 | 153,000,000 | 563,000,000 | 174,000,000 | 196,000,000 | 183,000,000 | 215,000,000 | 194,000,000 | 201,000,000 | 195,000,000 | 531,000,000 | 163,000,000 | 178,000,000 | 174,000,000 | 161,000,000 | 198,000,000 | 89,000,000 | 96,000,000 | 227,000,000 | 143,000,000 | 237,000,000 | 336,000,000 | 351,000,000 | 241,000,000 | 345,000,000 | |||||||||||||||||||||||
total provisions for losses | 1,024,000,000 | 879,000,000 | 861,000,000 | 809,000,000 | 2,535,000,000 | 817,000,000 | 806,000,000 | 775,000,000 | 1,990,000,000 | 769,000,000 | 584,000,000 | 573,000,000 | 1,522,000,000 | 504,000,000 | 463,000,000 | 1,568,000,000 | 420,000,000 | 488,000,000 | 489,000,000 | 485,000,000 | 492,000,000 | 593,000,000 | 497,000,000 | 1,352,000,000 | 461,000,000 | 412,000,000 | 249,000,000 | 357,000,000 | 97,000,000 | 373,000,000 | 652,000,000 | 943,000,000 | 1,178,000,000 | 1,584,000,000 | 1,803,000,000 | ||||||||||||||||||||||||||
total revenues net of interest expense after provisions for losses | 10,341,000,000 | 10,110,000,000 | 9,977,000,000 | 9,555,000,000 | 27,659,000,000 | 9,327,000,000 | 9,196,000,000 | 8,943,000,000 | 23,045,000,000 | 7,667,000,000 | 7,723,000,000 | 7,316,000,000 | 22,823,000,000 | 7,270,000,000 | 7,772,000,000 | 23,300,000,000 | 7,530,000,000 | 7,841,000,000 | 8,168,000,000 | 7,714,000,000 | 7,809,000,000 | 7,652,000,000 | 7,384,000,000 | 22,089,000,000 | 7,504,000,000 | 7,202,000,000 | 7,322,000,000 | 7,261,000,000 | 6,934,000,000 | 6,660,000,000 | 6,206,000,000 | 5,663,000,000 | 4,838,000,000 | 4,508,000,000 | 4,123,000,000 | ||||||||||||||||||||||||||
cash dividends declared per common share | 97,500 | 390,000 | 350,000 | 350,000 | 87,500 | 350,000 | 320,000 | 320,000 | 80,000 | 320,000 | 290,000 | 65,000 | 260,000 | 260,000 | 260,000 | 230,000 | 230,000 | 230,000 | 200,000 | 600,000 | 200,000 | 200,000 | 180,000 | 180,000 | 180,000 | 180,000 | 180,000 | 180,000 | 180,000 | 180,000 | 180,000 | 180,000 | 180,000 | 180,000 | |||||||||||||||||||||||||||
marketing and promotion | 2,403,000,000 | 814,000,000 | 830,000,000 | 700,000,000 | 2,720,000,000 | 930,000,000 | 788,000,000 | 2,500,000,000 | 609,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||
card member services and other | 1,076,000,000 | 363,000,000 | 349,000,000 | 321,000,000 | 855,000,000 | 278,000,000 | 281,000,000 | 757,000,000 | 261,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||
travel commissions and fees | 260,000,000 | 89,000,000 | 104,000,000 | 500,000,000 | 423,000,000 | 490,000,000 | 495,000,000 | 437,000,000 | 1,437,000,000 | 521,000,000 | 451,000,000 | 480,000,000 | 523,000,000 | 454,000,000 | 487,000,000 | 434,000,000 | 386,000,000 | 383,000,000 | 407,000,000 | 365,000,000 | 499,000,000 | 573,000,000 | 494,000,000 | ||||||||||||||||||||||||||||||||||||||
other commissions and fees | 1,898,000,000 | 619,000,000 | 642,000,000 | 624,000,000 | 618,000,000 | 610,000,000 | 605,000,000 | 573,000,000 | 1,739,000,000 | 575,000,000 | 583,000,000 | 604,000,000 | 584,000,000 | 529,000,000 | 515,000,000 | 497,000,000 | 500,000,000 | 448,000,000 | 439,000,000 | 453,000,000 | 573,000,000 | 590,000,000 | 622,000,000 | ||||||||||||||||||||||||||||||||||||||
marketing, promotion, rewards and card member services | 2,709,000,000 | 2,950,000,000 | 2,417,000,000 | 2,643,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
cardmember loans | 364,000,000 | 275,000,000 | 753,000,000 | 277,000,000 | 212,000,000 | 48,000,000 | 176,000,000 | -120,000,000 | 262,000,000 | 540,000,000 | 688,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||
marketing, promotion, rewards and cardmember services | 2,580,000,000 | 2,330,000,000 | 7,195,000,000 | 2,415,000,000 | 2,319,000,000 | 2,511,000,000 | 2,581,000,000 | 2,450,000,000 | 2,251,000,000 | 2,122,000,000 | 1,962,000,000 | 1,619,000,000 | 1,512,000,000 | 1,302,000,000 | 1,929,000,000 | 1,924,000,000 | 1,756,000,000 | ||||||||||||||||||||||||||||||||||||||||||||
total | 16,567,000,000 | 5,625,000,000 | 5,429,000,000 | 5,611,000,000 | 5,496,000,000 | 5,202,000,000 | 5,020,000,000 | 4,611,000,000 | 4,411,000,000 | 3,920,000,000 | 4,090,000,000 | 3,579,000,000 | 6,248,000,000 | 6,530,000,000 | 6,201,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||
pretax income from continuing operations | 5,522,000,000 | 1,879,000,000 | 1,765,000,000 | 1,640,000,000 | 1,595,000,000 | 1,252,000,000 | 918,000,000 | 418,000,000 | 544,000,000 | 1,078,000,000 | 766,000,000 | 1,354,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||
income from continuing operations | 3,845,000,000 | 1,339,000,000 | 1,295,000,000 | 1,093,000,000 | 1,017,000,000 | 885,000,000 | 642,000,000 | 342,000,000 | 443,000,000 | 861,000,000 | 655,000,000 | 974,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||
income from discontinued operations, net of tax | 36,000,000 | -2,000,000 | -5,000,000 | 17,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
earnings per common share — basic | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
income from continuing operations attributable to common shareholders | 3,330,000 | 1,160,000 | 1,080,000 | 910,000 | 840,000 | 740,000 | 540,000 | 90,000 | 320,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||
income from discontinued operations | 30,000 | 20,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
net income attributable to common shareholders | 3,330,000 | 1,160,000 | 1,110,000 | 910,000 | 840,000 | 740,000 | 540,000 | 90,000 | 310,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||
earnings per common share — diluted | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
short-term borrowings | 6,000,000 | 5,000,000 | 5,000,000 | 1,000,000 | 1,000,000 | 1,000,000 | 2,000,000 | 7,000,000 | 27,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||
professional services | 711,000,000 | 691,000,000 | 690,000,000 | 745,000,000 | 663,000,000 | 701,000,000 | 636,000,000 | 561,000,000 | 575,000,000 | 599,000,000 | 519,000,000 | 608,000,000 | 607,000,000 | 551,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||
interest and fees on loans | 1,611,000,000 | 1,653,000,000 | 1,611,000,000 | 1,619,000,000 | 1,675,000,000 | 1,657,000,000 | 1,775,000,000 | 1,059,000,000 | 1,081,000,000 | 1,292,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||
income before income tax provision | 1,732,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
earnings per common share: | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
basic | 4,140,000 | 4,080,000 | 3,640,000 | 3,050,000 | 3,500,000 | 4,160,000 | 3,340,000 | 2,630,000 | 3,300,000 | 2,890,000 | 2,410,000 | 2,080,000 | 2,470,000 | 2,570,000 | 2,730,000 | 2,200,000 | 2,270,000 | 2,810,000 | 2,740,000 | 1,760,000 | 1,310,000 | 290,000 | 410,000 | 2,030,000 | 2,090,000 | 2,070,000 | 1,810,000 | 6,040,000 | 1,890,000 | 1,850,000 | 1,860,000 | 1,470,000 | 1,510,000 | 1,470,000 | 1,340,000 | 4,460,000 | 1,210,000 | 2,110,000 | 3,580,000 | 1,490,000 | 1,410,000 | 1,440,000 | 1,340,000 | 1,260,000 | 1,280,000 | 1,150,000 | 1,070,000 | 1,040,000 | 980,000 | ||||||||||||
diluted | 4,140,000 | 4,080,000 | 3,640,000 | 3,040,000 | 3,490,000 | 4,150,000 | 3,330,000 | 2,620,000 | 3,300,000 | 2,890,000 | 2,400,000 | 2,080,000 | 2,470,000 | 2,570,000 | 2,730,000 | 2,200,000 | 2,270,000 | 2,800,000 | 2,740,000 | 1,760,000 | 1,300,000 | 290,000 | 410,000 | 2,040,000 | 2,080,000 | 2,070,000 | 1,800,000 | 6,030,000 | 1,880,000 | 1,840,000 | 1,860,000 | 1,470,000 | 1,500,000 | 1,470,000 | 1,340,000 | 4,450,000 | 1,200,000 | 2,100,000 | 3,570,000 | 1,480,000 | 1,400,000 | 1,430,000 | 1,330,000 | 1,250,000 | 1,270,000 | 1,150,000 | 1,070,000 | 1,030,000 | 970,000 | ||||||||||||
securitization income | 71,000,000 | -2,000,000 | 141,000,000 | 200,000,000 | 227,000,000 | 444,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
earnings per common share – basic: | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
earnings per common share – diluted: | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
cardmember lending | 989,000,000 | 1,303,000,000 | 1,414,000,000 | 346,000,000 | 364,000,000 | 417,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||
earnings per common share — basic: | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
earnings per common share — diluted: | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
long-term debt | 431,000,000 | 434,000,000 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
cardmember lending finance revenue | 1,521,000,000 | 1,521,000,000 | 1,625,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
total revenues | 8,007,000,000 | 8,340,000,000 | 8,105,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
charge card and other | 497,000,000 | 492,000,000 | 502,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
revenues net of interest expense | 7,164,000,000 | 7,484,000,000 | 7,186,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
human resources | 1,465,000,000 | 1,495,000,000 | 1,470,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
occupancy and equipment | 398,000,000 | 412,000,000 | 375,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
communications | 118,000,000 | 115,000,000 | 115,000,000 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
provisions for losses and benefits |
The information provided in this report is taken from www.sec.gov and many other data providers. While we have conducted our best efforts to ensure that the parsed data is accurate, we cannot guarantee its accuracy. Please use caution and understand that any consequences of its use are your own responsibility.