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American Express Quarterly Balance Sheets Chart

Quarterly
 | 
Annual
 
 Account Receivables  
 Cash and Cash Eq  
 Account Payables  
 Long-Term Debt  
 Short-Term Debt  
20200930 20201231 20210331 20210630 20210930 20211231 20220331 20220630 20220930 20221231 20230331 20230630 20230930 20231231 20240331 20240630 20240930 20241231 20250331 20250630 08.6117.2125.8234.4243.0351.6360.24Billion

American Express Quarterly Balance Sheets Table

Quarterly
 | 
Annual
 
Unit: USD2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-09-30 2016-06-30 2015-09-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 2014-03-31 2013-09-30 2013-06-30 2013-03-31 2012-09-30 2012-06-30 2012-03-31 2011-09-30 2011-06-30 2011-03-31 2010-09-30 2010-06-30 2010-03-31 2009-09-30 2009-06-30 2009-03-31 2008-09-30 2008-06-30 2008-03-31 
                                                              
  assets                                                            
  cash and cash equivalents                                                         15,556,000,000 20,091,000,000 19,489,000,000 
  cash and due from banks3,120,000,000 3,024,000,000 3,413,000,000 3,205,000,000 6,674,000,000 6,264,000,000 7,118,000,000 5,082,000,000 3,379,000,000 3,105,000,000 5,510,000,000 3,012,000,000 3,304,000,000 3,011,000,000 1,292,000,000 2,944,000,000 2,671,000,000 2,662,000,000 2,984,000,000 2,105,000,000 2,043,000,000 2,286,000,000 3,402,000,000 3,169,000,000 4,700,000,000 4,026,000,000 3,253,000,000 4,323,000,000 3,423,000,000 3,627,000,000 5,148,000,000 2,820,000,000 2,709,000,000 2,459,000,000 2,524,000,000 2,811,000,000 2,613,000,000 2,286,000,000  2,300,000,000 2,643,000,000 2,493,000,000 2,190,000,000 3,873,000,000 3,433,000,000 3,817,000,000 3,053,000,000 3,063,000,000             
  interest-bearing deposits in other banks54,620,000,000 49,223,000,000 37,006,000,000 44,593,000,000 46,033,000,000 47,880,000,000 39,312,000,000 38,742,000,000 38,869,000,000 37,524,000,000 28,097,000,000 27,167,000,000 22,291,000,000 22,896,000,000 20,548,000,000 24,864,000,000 26,702,000,000 37,405,000,000 29,824,000,000 30,817,000,000 39,325,000,000 33,662,000,000 20,392,000,000 21,081,000,000 22,100,000,000 29,110,000,000 24,026,000,000 25,856,000,000 26,207,000,000 27,315,000,000 27,709,000,000 22,059,000,000 26,363,000,000 25,497,000,000   16,716,000,000 20,933,000,000  18,772,000,000  17,909,000,000 19,867,000,000 19,029,000,000 24,294,000,000 21,158,000,000 18,949,000,000 23,804,000,000 22,608,000,000 20,361,000,000 19,549,000,000 18,784,000,000 18,423,000,000 18,893,000,000 6,356,000,000 6,129,000,000 7,128,000,000    
  short-term investment securities197,000,000 261,000,000 221,000,000 120,000,000 188,000,000 69,000,000 166,000,000 84,000,000 710,000,000 207,000,000 307,000,000 1,003,000,000 682,000,000 1,771,000,000 188,000,000 108,000,000 1,423,000,000 213,000,000 157,000,000 108,000,000 129,000,000 147,000,000 138,000,000 16,000,000 69,000,000 41,000,000 166,000,000 52,000,000 113,000,000 150,000,000 70,000,000 1,289,000,000 1,370,000,000 1,410,000,000 1,008,000,000 577,000,000 609,000,000 353,000,000  192,000,000 388,000,000 338,000,000 229,000,000 227,000,000 237,000,000 168,000,000 70,000,000 215,000,000 395,000,000 468,000,000 551,000,000 398,000,000 414,000,000 1,876,000,000 10,588,000,000 8,898,000,000 13,547,000,000    
  total cash and cash equivalents57,937,000,000 52,508,000,000 40,640,000,000 47,918,000,000 52,895,000,000 54,213,000,000 46,596,000,000 43,908,000,000 42,958,000,000 40,836,000,000 33,914,000,000 31,182,000,000 26,277,000,000 27,678,000,000 22,028,000,000 27,916,000,000 30,796,000,000 40,280,000,000 32,965,000,000 33,030,000,000 41,497,000,000 36,095,000,000 23,932,000,000 24,266,000,000 26,869,000,000 33,177,000,000 27,445,000,000 30,231,000,000 29,743,000,000 31,092,000,000 32,927,000,000 26,168,000,000 30,442,000,000 29,366,000,000 26,520,000,000 33,767,000,000 19,938,000,000 23,572,000,000  21,264,000,000 18,430,000,000 20,740,000,000 22,286,000,000 23,129,000,000 27,964,000,000       21,341,000,000 20,687,000,000        
  card member receivables59,405,000,000 58,355,000,000 59,240,000,000 58,886,000,000 59,485,000,000 59,624,000,000 60,237,000,000 58,651,000,000 58,011,000,000 57,271,000,000 57,384,000,000 55,116,000,000 55,900,000,000 53,088,000,000 53,581,000,000 48,728,000,000 47,512,000,000 41,800,000,000 43,434,000,000 40,389,000,000 37,034,000,000 44,269,000,000 56,794,000,000 56,010,000,000 58,092,000,000 56,227,000,000 55,320,000,000 54,972,000,000 54,424,000,000 53,676,000,000 53,526,000,000 51,002,000,000 48,930,000,000 47,154,000,000 44,821,000,000 44,800,000,000 43,890,000,000 43,274,000,000  44,685,000,000 44,893,000,000 44,240,000,000 43,068,000,000                  
  card member loans136,508,000,000 133,611,000,000 133,995,000,000 128,960,000,000 125,530,000,000 121,348,000,000 120,877,000,000 113,257,000,000 110,212,000,000 104,997,000,000 104,217,000,000 95,719,000,000 92,440,000,000 85,851,000,000 85,257,000,000 73,537,000,000 71,775,000,000 65,633,000,000 68,029,000,000 63,918,000,000 64,431,000,000 72,464,000,000 84,998,000,000 81,423,000,000 81,062,000,000 78,874,000,000 79,720,000,000 75,666,000,000 73,579,000,000 71,034,000,000 71,693,000,000 66,376,000,000 64,651,000,000 62,320,000,000   67,731,000,000 65,705,000,000  64,911,000,000 65,168,000,000 62,825,000,000 61,689,000,000                  
  other loans, less reserves9,831,000,000 9,434,000,000 9,038,000,000 8,306,000,000 8,017,000,000 7,465,000,000 6,960,000,000 6,483,000,000 6,235,000,000 5,818,000,000 5,357,000,000 4,797,000,000 3,983,000,000 3,264,000,000 2,859,000,000 2,349,000,000 2,154,000,000 2,133,000,000 2,614,000,000 3,144,000,000 4,129,000,000 4,954,000,000 4,626,000,000 4,340,000,000 4,059,000,000 3,965,000,000 3,676,000,000 3,431,000,000 3,108,000,000 2,872,000,000 2,607,000,000 2,268,000,000 1,855,000,000 1,635,000,000 1,157,000,000 1,132,000,000 1,054,000,000 951,000,000  855,000,000 703,000,000 651,000,000 526,000,000 532,000,000 541,000,000 500,000,000 478,000,000 465,000,000 359,000,000 377,000,000 390,000,000          
  investment securities1,258,000,000 1,110,000,000 1,240,000,000 1,268,000,000 1,210,000,000 2,232,000,000 2,186,000,000 3,160,000,000 4,087,000,000 3,964,000,000 4,578,000,000 4,539,000,000 4,065,000,000 4,058,000,000 2,591,000,000 9,589,000,000 12,443,000,000 21,270,000,000 21,631,000,000 22,443,000,000 19,942,000,000 5,032,000,000 8,406,000,000 8,445,000,000 8,542,000,000 6,457,000,000 4,647,000,000 6,071,000,000 4,753,000,000 3,388,000,000 3,159,000,000 3,250,000,000 3,360,000,000 3,561,000,000 3,728,000,000 3,892,000,000 3,947,000,000 4,417,000,000  4,750,000,000 4,855,000,000 4,761,000,000 5,137,000,000 5,262,000,000 5,793,000,000 6,060,000,000 6,326,000,000 6,679,000,000 9,269,000,000 9,429,000,000 10,502,000,000 17,170,000,000 17,328,000,000 18,341,000,000 23,798,000,000 22,319,000,000 18,204,000,000    
  premises and equipment5,662,000,000 5,383,000,000 5,371,000,000 5,308,000,000 5,247,000,000 5,138,000,000 5,138,000,000 5,124,000,000 5,177,000,000 5,204,000,000 5,215,000,000 5,095,000,000 5,093,000,000 5,046,000,000 4,988,000,000 4,960,000,000 4,891,000,000 4,943,000,000 5,015,000,000 4,835,000,000 4,829,000,000 4,798,000,000 4,834,000,000 4,715,000,000 4,658,000,000 4,479,000,000 4,416,000,000 4,295,000,000 4,251,000,000 4,271,000,000 4,329,000,000 4,367,000,000 4,445,000,000 4,433,000,000 4,301,000,000 4,210,000,000 4,032,000,000 3,940,000,000  3,921,000,000 3,870,000,000 3,893,000,000 3,746,000,000 3,716,000,000 3,713,000,000 3,553,000,000 3,442,000,000 3,451,000,000 3,187,000,000 3,062,000,000 2,987,000,000 2,799,000,000 2,714,000,000  2,759,000,000 2,763,000,000 2,854,000,000    
  other assets, less reserves22,550,000,000 21,067,000,000 21,179,000,000 20,333,000,000 19,835,000,000 19,241,000,000 19,114,000,000 20,004,000,000 18,224,000,000 17,752,000,000 17,689,000,000 18,467,000,000 17,540,000,000 16,877,000,000 17,244,000,000 17,182,000,000 17,402,000,000 17,008,000,000 17,679,000,000                                          
  total assets295,556,000,000 282,244,000,000 271,461,000,000 270,979,000,000 272,219,000,000 269,261,000,000 261,108,000,000 250,587,000,000 244,904,000,000 235,842,000,000 228,354,000,000 214,915,000,000 205,298,000,000 195,862,000,000 188,548,000,000 184,261,000,000 186,973,000,000 193,067,000,000 191,367,000,000 187,259,000,000 188,608,000,000 186,060,000,000 198,321,000,000 194,184,000,000 197,603,000,000 197,193,000,000 188,602,000,000 189,092,000,000 184,861,000,000 179,956,000,000 181,159,000,000 168,577,000,000 166,997,000,000 161,385,000,000 153,377,000,000 159,642,000,000 154,216,000,000 154,684,000,000 154,426,000,000 153,862,000,000 152,384,000,000 151,497,000,000 150,103,000,000 151,933,000,000 156,855,000,000 152,873,000,000 148,128,000,000 151,784,000,000 148,693,000,000 147,796,000,000 143,979,000,000 146,056,000,000 143,763,000,000 143,314,000,000 120,445,000,000 117,035,000,000 121,183,000,000 127,218,000,000 137,330,000,000 135,288,000,000 
  liabilities and shareholders’ equity                                                            
  liabilities                                                            
  customer deposits149,386,000,000 146,396,000,000 139,413,000,000 135,438,000,000 133,746,000,000 134,418,000,000 129,144,000,000 124,439,000,000 122,756,000,000 120,806,000,000 110,239,000,000 103,463,000,000 96,411,000,000 90,917,000,000 84,382,000,000 84,326,000,000 84,905,000,000 89,193,000,000 86,875,000,000 85,461,000,000 84,805,000,000 77,962,000,000 73,287,000,000 73,298,000,000 72,590,000,000 72,857,000,000 69,960,000,000 69,301,000,000 67,391,000,000 66,665,000,000 64,452,000,000 61,290,000,000 57,726,000,000 53,790,000,000 53,500,000,000 54,404,000,000 49,301,000,000 44,928,000,000  42,703,000,000 42,136,000,000 42,671,000,000 42,487,000,000 40,515,000,000 41,301,000,000 37,195,000,000 35,961,000,000 38,219,000,000 33,142,000,000 32,291,000,000 31,756,000,000 28,365,000,000 28,352,000,000 28,120,000,000       
  accounts payable14,121,000,000 13,564,000,000 13,884,000,000 13,162,000,000 13,145,000,000 13,411,000,000 13,109,000,000 13,196,000,000 12,359,000,000 12,526,000,000 12,133,000,000 11,021,000,000 11,371,000,000 11,196,000,000 10,574,000,000 9,641,000,000 9,708,000,000 8,585,000,000 9,444,000,000 8,232,000,000 7,731,000,000 7,977,000,000 12,738,000,000 12,866,000,000 16,518,000,000 16,162,000,000 12,255,000,000 15,605,000,000 13,800,000,000 14,038,000,000 14,657,000,000 12,240,000,000 12,106,000,000 11,700,000,000 11,372,000,000 11,729,000,000 11,340,000,000 10,643,000,000  11,510,000,000 11,645,000,000 11,844,000,000 11,361,000,000 14,313,000,000 14,230,000,000 13,093,000,000 11,768,000,000 11,377,000,000 10,585,000,000 10,931,000,000 10,118,000,000 10,510,000,000 9,503,000,000 9,195,000,000 8,780,000,000 8,286,000,000 8,070,000,000 9,639,000,000 9,705,000,000 9,071,000,000 
  short-term borrowings1,493,000,000 1,559,000,000 1,374,000,000 1,457,000,000 1,639,000,000 1,742,000,000 1,293,000,000 1,613,000,000 1,583,000,000 1,724,000,000 1,348,000,000 1,515,000,000 1,984,000,000 2,122,000,000 2,243,000,000 2,253,000,000 1,864,000,000 1,578,000,000 1,878,000,000 1,716,000,000 1,567,000,000 3,497,000,000 6,442,000,000 2,818,000,000 2,827,000,000 2,028,000,000 3,100,000,000 2,292,000,000 1,972,000,000 1,852,000,000 3,278,000,000 2,352,000,000 3,426,000,000 3,600,000,000 2,861,000,000 2,343,000,000 3,160,000,000 2,361,000,000  3,382,000,000 3,436,000,000 2,821,000,000 3,247,000,000 2,961,000,000 3,359,000,000 4,027,000,000 3,553,000,000 3,758,000,000 3,649,000,000 3,702,000,000 3,375,000,000 1,919,000,000 2,609,000,000 1,931,000,000 2,202,000,000 2,198,000,000 2,867,000,000    
  long-term debt58,202,000,000 51,236,000,000 49,715,000,000 53,546,000,000 51,521,000,000 48,826,000,000 47,866,000,000 46,447,000,000 46,725,000,000 41,138,000,000 42,573,000,000 42,393,000,000 40,495,000,000 38,337,000,000 38,675,000,000 34,483,000,000 37,363,000,000 42,019,000,000 42,952,000,000 44,777,000,000 48,797,000,000 52,588,000,000 57,835,000,000 58,474,000,000 57,736,000,000 58,418,000,000 58,423,000,000 55,300,000,000 55,883,000,000 52,461,000,000 55,804,000,000 48,762,000,000 51,945,000,000 51,647,000,000 44,894,000,000 50,649,000,000 48,653,000,000 54,712,000,000  55,712,000,000 54,836,000,000 54,095,000,000 52,529,000,000 52,675,000,000 56,366,000,000 56,271,000,000 55,953,000,000 56,844,000,000 61,767,000,000 61,395,000,000 60,730,000,000 68,828,000,000 69,345,000,000 72,293,000,000 52,850,000,000 53,516,000,000 57,620,000,000 57,797,000,000 57,035,000,000 55,534,000,000 
  other liabilities40,043,000,000 38,287,000,000 36,811,000,000 37,669,000,000 42,628,000,000 42,100,000,000 41,639,000,000 37,568,000,000 34,778,000,000 33,656,000,000 37,350,000,000 32,583,000,000 31,802,000,000 30,907,000,000 30,497,000,000 29,132,000,000 27,594,000,000 27,243,000,000 27,234,000,000 25,204,000,000 24,646,000,000 23,030,000,000 24,948,000,000 21,839,000,000 22,826,000,000 23,287,000,000 20,279,000,000 23,064,000,000 22,701,000,000 22,892,000,000 22,148,000,000 20,482,000,000 18,116,000,000 17,007,000,000 17,077,000,000 17,002,000,000 17,383,000,000 16,846,000,000  16,800,000,000 16,400,000,000 16,246,000,000 17,175,000,000 18,310,000,000 18,077,000,000 18,355,000,000 17,119,000,000 16,951,000,000 16,395,000,000 16,039,000,000 15,244,000,000 15,104,000,000 14,030,000,000 12,821,000,000 13,061,000,000 13,519,000,000 12,809,000,000 14,374,000,000 14,741,000,000 14,316,000,000 
  total liabilities263,245,000,000 251,042,000,000 241,197,000,000 241,272,000,000 242,679,000,000 240,497,000,000 233,051,000,000 223,263,000,000 218,201,000,000 209,850,000,000 203,643,000,000 190,975,000,000 182,063,000,000 173,479,000,000 166,371,000,000 159,835,000,000 161,434,000,000 168,618,000,000 168,383,000,000 165,390,000,000 167,546,000,000 165,054,000,000 175,250,000,000 171,159,000,000 174,511,000,000 174,975,000,000 166,312,000,000 167,632,000,000 163,969,000,000 160,343,000,000 162,932,000,000 147,492,000,000 145,822,000,000 140,450,000,000 132,360,000,000 138,930,000,000 132,881,000,000 132,854,000,000  133,646,000,000 132,171,000,000 131,520,000,000 130,887,000,000 132,899,000,000 137,565,000,000 133,395,000,000 128,861,000,000 131,877,000,000 130,593,000,000 129,591,000,000 126,497,000,000 130,136,000,000 129,250,000,000 129,889,000,000 106,502,000,000 103,615,000,000 105,403,000,000 114,699,000,000 125,061,000,000 123,777,000,000 
  contingencies                                                            
  shareholders’ equity                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of june 30, 2025 and december 31, 2024                                                            
  common shares, ...140,000,000 140,000,000 141,000,000 141,000,000 143,000,000 144,000,000 145,000,000 146,000,000 148,000,000 149,000,000 149,000,000 150,000,000 151,000,000 151,000,000 153,000,000 156,000,000 160,000,000 161,000,000 161,000,000 161,000,000 161,000,000 161,000,000 163,000,000 165,000,000 167,000,000 168,000,000 170,000,000 171,000,000 173,000,000 172,000,000 172,000,000 175,000,000 177,000,000 179,000,000 184,000,000 185,000,000 197,000,000 204,000,000  207,000,000 210,000,000 212,000,000 215,000,000 217,000,000 220,000,000 224,000,000 228,000,000 233,000,000 233,000,000 238,000,000 240,000,000    237,000,000      
  additional paid-in capital11,052,000,000 11,037,000,000 11,370,000,000 11,295,000,000 11,332,000,000 11,354,000,000 11,372,000,000 11,401,000,000 11,509,000,000 11,522,000,000 11,493,000,000 11,482,000,000 11,476,000,000 11,451,000,000 11,495,000,000 12,401,000,000 11,858,000,000 11,878,000,000 11,881,000,000 11,818,000,000 11,760,000,000 11,680,000,000 11,774,000,000 11,869,000,000 11,980,000,000 11,963,000,000 12,218,000,000 12,272,000,000 12,306,000,000 12,225,000,000 12,210,000,000 12,318,000,000 12,456,000,000 12,593,000,000 12,790,000,000 12,868,000,000 13,487,000,000 13,670,000,000  12,216,000,000 12,247,000,000 12,337,000,000 12,193,000,000 12,242,000,000 12,220,000,000 12,166,000,000 12,273,000,000 12,436,000,000 12,150,000,000 12,281,000,000 12,189,000,000 11,715,000,000 11,586,000,000 11,302,000,000 11,015,000,000 11,155,000,000 10,586,000,000 10,459,000,000 10,394,000,000 10,286,000,000 
  retained earnings24,367,000,000 23,391,000,000 22,148,000,000 21,466,000,000 21,265,000,000 20,421,000,000 19,612,000,000 18,953,000,000 18,130,000,000 17,427,000,000 16,279,000,000 15,685,000,000 14,751,000,000 13,754,000,000 13,474,000,000 14,832,000,000 16,402,000,000 15,308,000,000 13,837,000,000 12,762,000,000 12,052,000,000 12,161,000,000 13,871,000,000 13,652,000,000 13,551,000,000 12,686,000,000 12,499,000,000 11,521,000,000 10,896,000,000 9,597,000,000 8,273,000,000 10,908,000,000 10,970,000,000 10,633,000,000 10,661,000,000 10,280,000,000 10,025,000,000 10,107,000,000  9,335,000,000 9,127,000,000 8,822,000,000 8,147,000,000 7,883,000,000 7,830,000,000 7,923,000,000 7,717,000,000 8,015,000,000 6,520,000,000 6,437,000,000 5,902,000,000 4,582,000,000 3,724,000,000 2,925,000,000 3,247,000,000 2,931,000,000 3,044,000,000 2,694,000,000 2,094,000,000 1,654,000,000 
  accumulated other comprehensive income-3,248,000,000 -3,366,000,000 -3,395,000,000 -3,195,000,000 -3,200,000,000 -3,155,000,000 -3,072,000,000 -3,176,000,000 -3,084,000,000 -3,106,000,000 -3,210,000,000 -3,377,000,000 -3,143,000,000 -2,973,000,000                                               
  total shareholders’ equity32,311,000,000 31,202,000,000 30,264,000,000 29,707,000,000 29,540,000,000 28,764,000,000 28,057,000,000 27,324,000,000 26,703,000,000 25,992,000,000 24,711,000,000 23,940,000,000 23,235,000,000 22,383,000,000 22,177,000,000 24,426,000,000 25,539,000,000 24,449,000,000 22,984,000,000 21,869,000,000 21,062,000,000 21,006,000,000 23,071,000,000 23,025,000,000 23,092,000,000 22,218,000,000 22,290,000,000 21,460,000,000 20,892,000,000 19,613,000,000 18,227,000,000 21,085,000,000 21,175,000,000 20,935,000,000 21,017,000,000 20,712,000,000 21,335,000,000 21,830,000,000  20,216,000,000 20,213,000,000 19,977,000,000 19,216,000,000 19,034,000,000 19,290,000,000 19,478,000,000 19,267,000,000 19,907,000,000 18,100,000,000 18,205,000,000 17,482,000,000 15,920,000,000 14,513,000,000 13,425,000,000 13,943,000,000 13,420,000,000 15,780,000,000 12,519,000,000 12,269,000,000 11,511,000,000 
  total liabilities and shareholders’ equity295,556,000,000 282,244,000,000 271,461,000,000 270,979,000,000 272,219,000,000 269,261,000,000 261,108,000,000 250,587,000,000 244,904,000,000 235,842,000,000 228,354,000,000 214,915,000,000 205,298,000,000 195,862,000,000 188,548,000,000 184,261,000,000 186,973,000,000 193,067,000,000 191,367,000,000 187,259,000,000 188,608,000,000 186,060,000,000 198,321,000,000 194,184,000,000 197,603,000,000 197,193,000,000 188,602,000,000 189,092,000,000 184,861,000,000 179,956,000,000 181,159,000,000 168,577,000,000 166,997,000,000 161,385,000,000 153,377,000,000 159,642,000,000 154,216,000,000 154,684,000,000  153,862,000,000 152,384,000,000 151,497,000,000 150,103,000,000 151,933,000,000 156,855,000,000 152,873,000,000 148,128,000,000 151,784,000,000 148,693,000,000 147,796,000,000 143,979,000,000 146,056,000,000 143,763,000,000 143,314,000,000 120,445,000,000 117,035,000,000 121,183,000,000 127,218,000,000 137,330,000,000 135,288,000,000 
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of march 31, 2025 and december 31, 2024                                                            
  contingencies and commitments                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of december 31, 2024 and 2023                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of september 30, 2024 and december 31, 2023                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of june 30, 2024 and december 31, 2023                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of march 31, 2024 and december 31, 2023                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of december 31, 2023 and 2022                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of september 30, 2023 and december 31, 2022                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of june 30, 2023 and december 31, 2022                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of march 31, 2023 and december 31, 2022                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of december 31, 2022 and 2021                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of september 30, 2022 and december 31, 2021                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of june 30, 2022 and december 31, 2021                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of march 31, 2022 and december 31, 2021                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of december 31, 2021 and 2020                                                            
  net unrealized debt securities gains, net of tax of: 2021, 7; 2020, 20              23,000,000                                              
  foreign currency translation adjustments, net of tax of: 2021,              -2,392,000,000 -2,310,000,000 -2,227,000,000 -2,246,000,000                                           
  net unrealized pension and other postretirement benefits, net of tax of: 2021,              -576,000,000 -687,000,000 -696,000,000 -705,000,000                                           
  total accumulated other comprehensive income              -2,945,000,000 -2,963,000,000 -2,881,000,000 -2,898,000,000                                           
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 2,350 shares as of september 30, 2021 and 1,600 shares as of december 31, 2020                                                            
  net unrealized debt securities gains, net of tax of: 2021, 11; 2020, 20               34,000,000                                             
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of june 30, 2021 and december 31, 2020                                                            
  net unrealized debt securities gains, net of tax of: 2021, 14; 2020, 20                42,000,000                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of march 31, 2021 and december 31, 2020                                                            
  net unrealized debt securities gains, net of tax of: 2021, 17; 2020, 20                 53,000,000                                           
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of december 31, 2020 and 2019                                                            
  accumulated other comprehensive loss                                                            
  net unrealized debt securities gains, net of tax of: 2020, 20; 2019, 11                  65,000,000                                          
  foreign currency translation adjustments, net of tax of: 2020,                  -2,229,000,000 -2,348,000,000 -2,388,000,000 -2,511,000,000                                       
  net unrealized pension and other postretirement benefits, net of tax of: 2020,                  -731,000,000 -600,000,000 -608,000,000 -575,000,000                                       
  total accumulated other comprehensive loss                  -2,895,000,000 -2,872,000,000 -2,911,000,000 -2,996,000,000 -2,737,000,000 -2,661,000,000  -2,599,000,000 -2,597,000,000 -2,504,000,000 -2,483,000,000 -2,381,000,000 -2,428,000,000 -2,316,000,000 -2,428,000,000 -2,470,000,000  -2,621,000,000 -2,374,000,000            -803,000,000 -751,000,000 -849,000,000 -617,000,000 -1,036,000,000 -1,040,000,000 -556,000,000 -905,000,000     
  other assets (includes restricted cash of consolidated variable interest entities: 2020, 2,065; 2019, 85), less reserves for credit losses: 2020, 85; 2019, 27                   19,500,000,000                                         
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of september 30, 2020 and december 31, 2019                                                            
  net unrealized debt securities gains, net of tax of: 2020, 24; 2019, 11                   76,000,000                                         
  other assets (includes restricted cash of consolidated variable interest entities: 2020, 61; 2019, 85), less reserves for credit losses: 2020, 94; 2019, 27                    16,746,000,000                                        
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of june 30, 2020 and december 31, 2019                                                            
  net unrealized debt securities gains, net of tax of: 2020, 27; 2019, 11                    85,000,000                                        
  other assets                     18,448,000,000 14,731,000,000 12,139,000,000 11,148,000,000 10,886,000,000 10,471,000,000 11,266,000,000 11,762,000,000 10,429,000,000 9,755,000,000 12,445,000,000 10,482,000,000 10,104,000,000 10,836,000,000 10,348,000,000 11,107,000,000 10,471,000,000  10,845,000,000 10,712,000,000 11,253,000,000 10,222,000,000 10,647,000,000 11,821,000,000 12,144,000,000 12,459,000,000 11,780,000,000 11,977,000,000 12,274,000,000 12,445,000,000 13,432,000,000 13,173,000,000 12,499,000,000 11,818,000,000 11,891,000,000 12,462,000,000 10,098,000,000 9,273,000,000 9,370,000,000 
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of march 31, 2020 and december 31, 2019                                                            
  net unrealized debt securities gains, net of tax of: 2020, 29; 2019, 11                     90,000,000                                       
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of december 31, 2019 and 2018                                                            
  net unrealized debt securities gains                      33,000,000 38,000,000                                     
  foreign currency translation adjustments, net of tax of: 2019,                      -2,189,000,000 -2,220,000,000  -2,125,000,000                                   
  net unrealized pension and other postretirement benefits, net of tax of: 2019,                      -581,000,000 -479,000,000  -483,000,000                                   
  accounts receivable                                                            
  other receivables, less reserves: 2019, 22; 2018, 25                       2,846,000,000                                     
  loans                                                            
  travelers cheques and other prepaid products                       1,864,000,000 2,014,000,000 2,223,000,000 2,295,000,000 2,070,000,000 2,222,000,000 2,435,000,000 2,593,000,000 2,366,000,000 2,503,000,000 2,706,000,000 2,656,000,000 2,803,000,000 3,044,000,000 3,364,000,000  3,539,000,000 3,718,000,000 3,843,000,000 4,088,000,000 4,125,000,000 4,232,000,000                
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of september 30, 2019 and december 31, 2018                                                            
  other receivables, less reserves: 2019, 27; 2018, 25                        3,173,000,000                                    
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of june 30, 2019 and december 31, 2018                                                            
  net unrealized debt securities gains, net of tax of: 2019, 12; 2018,                        35,000,000                                    
  other receivables, less reserves: 2019, 25; 2018, 25                         3,128,000,000                                   
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of march 31, 2019 and december 31, 2018                                                            
  net unrealized debt securities gains, net of tax of: 2019, 3; 2018,                         9,000,000                                   
  other receivables, less reserves: 2018, 25; 2017, 31                          2,907,000,000                                  
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of december 31, 2018 and 2017                                                            
  net unrealized securities losses, net of tax of: 2018,; 2017, 1                          -8,000,000                                  
  foreign currency translation adjustments, net of tax of: 2018,                          -2,133,000,000 -2,046,000,000 -2,027,000,000 -1,931,000,000                               
  net unrealized pension and other postretirement benefits, net of tax of: 2018,                          -456,000,000 -429,000,000 -438,000,000 -439,000,000                               
  other receivables, less reserves: 2018, 29; 2017, 31                           3,160,000,000                                 
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of september 30, 2018 and december 31, 2017                                                            
  net unrealized debt securities losses, net of tax of: 2018, ; 2017, 1                           -29,000,000 -18,000,000 -11,000,000                               
  other receivables, less reserves: 2018, 30; 2017, 31                            3,241,000,000                                
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of june 30, 2018 and december 31, 2017                                                            
  other receivables, less reserves: 2018, 31; 2017, 31                             3,194,000,000                               
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of march 31, 2018 and december 31, 2017                                                            
  other receivables, less reserves: 2017, 31; 2016, 45                              3,163,000,000                              
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of december 31, 2017 and 2016                                                            
  net unrealized securities gains, net of tax of: 2017,1; 2016, 5                                                            
  foreign currency translation adjustments, net of tax of: 2017, (363); 2016, 24                              -1,961,000,000                              
  net unrealized pension and other postretirement benefits, net of tax of: 2017,                              -467,000,000 -521,000,000 -528,000,000                            
  other receivables, less reserves: 2017, 32; 2016, 45                               2,701,000,000 2,832,000,000                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of september 30, 2017 and december 31, 2016                                                            
  net unrealized securities gains, net of tax of: 2017, 7; 2016, 5                               11,000,000                             
  foreign currency translation adjustments, net of tax of: 2017, (486); 2016, 24                               -1,806,000,000                             
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of june 30, 2017 and december 31, 2016                                                            
  net unrealized securities gains, net of tax of: 2017, 8; 2016, 5                                13,000,000 13,000,000                           
  foreign currency translation adjustments, net of tax of: 2017, (362); 2016, 24                                -1,913,000,000                            
  other receivables, less reserves: 2017, 40; 2016, 45                                 2,812,000,000                           
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of march 31, 2017 and december 31, 2016                                                            
  foreign currency translation adjustments, net of tax of: 2017, (307); 2016, 24                                 -1,946,000,000                           
  net unrealized pension and other postretirement benefit losses, net of tax of: 2017,                                 -537,000,000                           
  interest-bearing deposits in banks                                  22,988,000,000 30,379,000,000                         
  other receivables, less reserves: 2016, 48; 2015, 43                                  2,510,000,000                          
  commitments and contingencies                                                            
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of september 30, 2016 and december 31, 2015                                                            
  net unrealized securities gains, net of tax: 2016, 25; 2015, 32                                  50,000,000                          
  foreign currency translation adjustments, net of tax: 2016,                                   -2,170,000,000                         
  net unrealized pension and other postretirement benefit losses, net of tax: 2016,                                   -516,000,000                         
  other receivables, less reserves: 2016, 50; 2015, 43                                   2,697,000,000                         
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of june 30, 2016 and december 31, 2015                                                            
  net unrealized securities gains, net of tax: 2016, 34; 2015, 32                                   65,000,000                         
  other receivables, less reserves: 2015, 61; 2014, 61                                    2,517,000,000                        
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of september 30, 2015, and 750 shares as of december 31, 2014                                                            
  net unrealized securities gains, net of tax: 2015, 39; 2014, 52                                    69,000,000                        
  foreign currency translation adjustments, net of tax: 2015,                                    -1,963,000,000                        
  net unrealized pension and other postretirement benefit losses, net of tax: 2015,                                    -480,000,000                        
  other receivables, less reserves: 2015, 56; 2014, 61                                     2,354,000,000                       
  preferred shares, 1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of march 31, 2015 and 750 shares as of december 31, 2014                                                            
  net unrealized securities gains, net of tax: 2015, 51; 2014, 52                                     96,000,000                       
  years ended december 31,                                                            
  non-interest-earning assets                                                            
  u.s.                                      2,125,000,000                      
  non-u.s.                                      671,000,000                      
  other receivables                                                            
  reserves for card member and other loans losses                                                            
  total non-interest-earning assets                                      63,331,000,000                      
  percentage of total average assets attributable to non-u.s. activities                                      25,700,000                      
  averages based on month end balances.                                                            
  other receivables, less reserves: 2014, 44; 2013, 71                                       2,631,000,000                     
  net unrealized securities gains, net of tax of: 2014, 52; 2013, 33                                       94,000,000                     
  foreign currency translation adjustments, net of tax of: 2014,                                                            
  net unrealized pension and other postretirement benefit losses, net of tax of: 2014,                                                            
  interest bearing deposits in other banks                                        15,399,000,000                    
  other receivables, less reserves: 2014, 59; 2013, 71                                        3,753,000,000                    
  net unrealized securities gains, net of tax of: 2014, 57; 2013, 33                                        105,000,000                    
  other receivables, less reserves: 2014, 66; 2013, 71                                         3,134,000,000                   
  net unrealized securities gains, net of tax of: 2014, 56; 2013, 33                                         102,000,000                   
  other receivables, less reserves: 2013, 77; 2012, 86                                          3,429,000,000                  
  net unrealized securities gains, net of tax of: 2013, 55; 2012, 175                                          105,000,000                  
  foreign currency translation adjustments, net of tax of: 2013,                                                            
  net unrealized pension and other postretirement benefit losses, net of tax of: 2013,                                                            
  cardmember receivables (includes gross receivables available to settle obligations of consolidated variable interest entities: 2013, 7,117; 2012, 8,012), less reserves: 2013, 386; 2012, 428                                           43,711,000,000                 
  other receivables, less reserves: 2013, 84; 2012, 86                                           3,204,000,000                 
  cardmember loans (includes gross loans available to settle obligations of a consolidated variable interest entity: 2013, 30,098; 2012, 32,731), less reserves: 2013, 1,342; 2012, 1,471                                           61,732,000,000                 
  net unrealized securities gains, net of tax of: 2013, 85; 2012, 175                                           153,000,000                 
  cardmember receivables (includes gross receivables available to settle obligations of a consolidated variable interest entity: 2013, 6,950; 2012, 8,012), less reserves: 2013, 410; 2012, 428                                            42,961,000,000                
  other receivables, less reserves: 2013, 86; 2012, 86                                            3,143,000,000                
  cardmember loans (includes gross loans available to settle obligations of a consolidated variable interest entity: 2013, 30,063; 2012, 32,731), less reserves: 2013, 1,367; 2012, 1,471                                            60,919,000,000                
  net unrealized securities gains, net of tax of: 2013, 157; 2012, 175                                            280,000,000                
  total                                             25,143,000,000 22,072,000,000 27,082,000,000 24,945,000,000 23,082,000,000 22,027,000,000   21,098,000,000 18,648,000,000 15,615,000,000 20,797,000,000    
  cardmember receivables (includes gross receivables available to settle obligations of a consolidated variable interest entity: 2012, 7,070; 2011, 8,027), less reserves: 2012, 409; 2011, 438                                             41,910,000,000               
  other receivables, less reserves: 2012, 85; 2011, 102                                             3,272,000,000 2,771,000,000              
  cardmember loans (includes gross loans available to settle obligations of a consolidated variable interest entity: 2012, 31,043; 2011, 33,834), less reserves: 2012, 1,459; 2011, 1,874                                             60,291,000,000               
  travelers cheques outstanding                                             4,454,000,000 4,507,000,000 4,728,000,000 5,055,000,000 5,233,000,000 5,274,000,000 5,410,000,000 5,411,000,000 5,529,000,000 5,746,000,000 5,968,000,000 5,917,000,000 6,501,000,000 6,915,000,000 6,854,000,000 
  net unrealized securities gains, net of tax of: 2012, 192; 2011, 168                                             340,000,000               
  net unrealized derivatives losses, net of tax of: 2012, —; 2011,                                                            
  foreign currency translation adjustments, net of tax of: 2012,                                                            
  net unrealized pension and other postretirement benefit losses, net of tax of: 2012,                                                            
  cardmember receivables (includes gross receivables available to settle obligations of a consolidated variable interest entity: 2012, 7,235; 2011, 8,027), less reserves: 2012, 392; 2011, 438                                              41,148,000,000              
  cardmember loans (includes gross loans available to settle obligations of a consolidated variable interest entity: 2012, 31,522; 2011, 33,834), less reserves: 2012, 1,547; 2011, 1,874                                              59,432,000,000              
  net unrealized securities gains, net of tax of: 2012, 182; 2011, 168                                              319,000,000              
  net unrealized derivatives losses, net of tax of: 2012, ; 2011,                                                            
  cardmember receivables (includes gross receivables available to settle obligations of a consolidated variable interest entity: 2012, 7,131; 2011, 8,027), less reserves: 2012, 424; 2011, 438                                               41,083,000,000             
  other receivables, less reserves: 2012, 88; 2011, 102                                               2,827,000,000             
  cardmember loans (includes gross loans available to settle obligations of a consolidated variable interest entity: 2012, 31,389; 2011, 33,834), less reserves: 2012, 1,680; 2011, 1,874                                               58,417,000,000             
  net unrealized securities gains, net of tax of: 2012, 181; 2011, 168                                               308,000,000             
  cash and cash due from banks                                                1,942,000,000 2,253,000,000 1,927,000,000 2,159,000,000 1,850,000,000 329,000,000 1,704,000,000 588,000,000 122,000,000    
  cardmember receivables (includes gross receivables available to settle obligations of a consolidated variable interest entity: 2011, 7,115; 2010, 8,192), less reserves: 2011, 388; 2010, 386                                                39,371,000,000            
  other receivables, less reserves: 2011, 111; 2010, 175                                                3,517,000,000 3,655,000,000           
  cardmember loans (includes gross loans available to settle obligations of a consolidated variable interest entity: 2011, 31,574; 2010, 34,726), less reserves: 2011, 2,139; 2010, 3,646                                                56,068,000,000            
  net unrealized securities gains, net of tax: 2011, 156; 2010,                                                262,000,000            
  net unrealized derivatives losses, net of tax: 2011, —; 2010, 4                                                -1,000,000            
  foreign currency translation adjustments, net of tax: 2011, 459; 2010, 405                                                -619,000,000            
  net unrealized pension and other postretirement benefit losses, net of tax: 2011, 214; 2010, 226                                                -445,000,000            
  cardmember receivables (includes gross receivables available to settle obligations of a consolidated variable interest entity: 2011, 7,500; 2010, 8,192), less reserves: 2011, 415; 2010, 386                                                 39,728,000,000           
  cardmember loans, (includes gross loans available to settle obligations of a consolidated variable interest entity: 2011, 32,137; 2010, 34,726), less reserves: 2011, 2,560; 2010, 3,646                                                 56,189,000,000           
  net unrealized securities gains, net of tax: 2011,                                                 149,000,000 58,000,000          
  net unrealized derivatives losses, net of tax: 2011, 1; 2010, 4                                                            
  foreign currency translation adjustments, net of tax: 2011, 577; 2010, 405                                                 -441,000,000           
  net unrealized pension and other postretirement benefit losses, net of tax: 2011, 228; 2010, 226                                                 -459,000,000           
  cardmember receivables (includes gross receivables available to settle obligations of a consolidated variable interest entity: 2011, 7,256; 2010, 8,192), less reserves: 2011, 421; 2010, 386                                                  37,229,000,000          
  other receivables, less reserves: 2011, 145; 2010, 175                                                  3,557,000,000          
  cardmember loans, (includes gross loans available to settle obligations of a consolidated variable interest entity: 2011, 32,033; 2010, 34,726), less reserves: 2011, 2,921; 2010, 3,646                                                  54,842,000,000          
  net unrealized derivatives losses, net of tax: 2011, 3; 2010, 4                                                  -3,000,000          
  foreign currency translation adjustments, net of tax: 2011, 525; 2010, 405                                                  -437,000,000          
  net unrealized pension and other postretirement benefit losses, net of tax: 2011, 232; 2010, 226                                                  -467,000,000          
  cardmember receivables (includes gross receivables of a consolidated variable interest entity: 2010, 7,078; 2009, 8,314), less reserves: 2010, 364; 2009, 546                                                   34,751,000,000         
  other receivables, less reserves: 2010, 182; 2009, 109                                                   3,281,000,000         
  cardmember loans (includes gross loans of a consolidated variable interest entity: 2010, 33,010)(a), less reserves: 2010, 4,318; 2009, 3,268                                                   52,892,000,000         
  other, less reserves: 2010, 25; 2009, 27                                                   390,000,000         
  common shares, .20 par value, authorized 3.6 billion shares; issued and outstanding 1,204 million shares in 2010 and 1,192 million shares in 2009                                                   240,000,000         
  accumulated other comprehensive loss, net of tax:                                                            
  net unrealized securities gains, net of tax: 2010,                                                   305,000,000 201,000,000        
  net unrealized derivatives losses, net of tax: 2010, 6; 2009, 15                                                   -12,000,000         
  foreign currency translation adjustments, net of tax: 2010, 380; 2009, 31                                                   -480,000,000         
  net unrealized pension and other postretirement benefit costs, net of tax: 2010 215; 2009, 244                                                   -430,000,000         
  cardmember receivables (includes gross receivables of a consolidated variable interest entity: 2010, 7,582; 2009, 8,314), less reserves: 2010, 440; 2009, 546                                                    34,188,000,000        
  other receivables, less reserves: 2010, 184; 2009, 109                                                    2,858,000,000        
  cardmember loans (includes gross loans of a consolidated variable interest entity: 2010, 33,510)(a), less reserves: 2010, 4,866; 2009, 3,268                                                    52,406,000,000        
  other, less reserves: 2010, 24; 2009, 27                                                    409,000,000        
  common shares, .20 par value, authorized 3.6 billion shares; issued and outstanding 1,202 million shares in 2010 and 1,192 million shares in 2009                                                    239,000,000        
  net unrealized derivatives losses, net of tax: 2010, 9; 2009, 15                                                    -16,000,000        
  foreign currency translation adjustments, net of tax: 2010, 40; 2009, 31                                                    -787,000,000        
  net unrealized pension and other postretirement benefit costs, net of tax: 2010 216; 2009, 244                                                    -434,000,000        
  cardmember receivables (includes gross receivables of a consolidated variable interest entity: 2010, 7,348; 2009, 8,314), less reserves: 2010, 498; 2009, 546                                                     33,197,000,000       
  other receivables, less reserves: 2010, 156; 2009, 109                                                     2,727,000,000       
  cardmember loans (includes gross loans of a consolidated variable interest entity: 2010, 33,968)(a), less reserves: 2010, 5,314; 2009, 3,268                                                     52,281,000,000       
  other, less reserves: 2010, 27; 2009, 27                                                     440,000,000       
  2010, 4,248; 2009, 4,130                                                     2,731,000,000       
  common shares, .20 par value, authorized 3.6 billion shares; issued and outstanding 1,197 million shares in 2010 and 1,192 million shares in 2009                                                     238,000,000       
  net unrealized securities losses, net of tax: 2010,                                                     176,000,000       
  net unrealized derivatives losses, net of tax: 2010, 12; 2009, 15                                                     -21,000,000       
  foreign currency translation adjustments, net of tax: 2010, 34; 2009, 31                                                     -753,000,000       
  net unrealized pension and other postretirement benefit costs, net of tax: 2010 220; 2009, 244                                                     -442,000,000       
  cardmember receivables, less reserves: 2009, 599; 2008, 810                                                      31,528,000,000      
  other receivables, less reserves: 2009, 118; 2008, 118                                                      3,267,000,000      
  cardmember lending, less reserves: 2009, 3,359; 2008, 2,570                                                      28,116,000,000      
  other, less reserves: 2009, 30; 2008, 39                                                      511,000,000      
  assets of discontinued operations                                                       19,000,000 208,000,000 670,000,000   
  customers’ deposits                                                      23,863,000,000 20,128,000,000 18,101,000,000 11,866,000,000 14,846,000,000 13,995,000,000 
  liabilities of discontinued operations                                                        19,000,000 620,000,000   
  net unrealized securities gains, net of tax: 2009, (332); 2008, 458                                                      587,000,000      
  net unrealized derivatives losses, net of tax: 2009, 21; 2008, 44                                                      -38,000,000      
  foreign currency translation adjustments, net of tax: 2009, 35; 2008, 64                                                      -679,000,000      
  net unrealized pension and other postretirement benefit costs, net of tax: 2009 212; 2008, 216                                                      -426,000,000      
  cardmember receivables, less reserves: 2009, 714; 2008, 810                                                       30,728,000,000     
  other receivables, less reserves: 2009, 122; 2008, 118                                                       3,913,000,000     
  cardmember lending, less reserves: 2009, 3,219; 2008, 2,570                                                       29,238,000,000     
  other, less reserves: 2009, 31; 2008, 39                                                       549,000,000     
  common shares, .20 par value, authorized 3.6 billion shares; issued and outstanding 1,189 million shares in 2009 and 1,160 million shares in 2008                                                       239,000,000     
  net unrealized securities gains, net of tax: 2009, ; 2008, 458                                                       33,000,000     
  net unrealized derivatives losses, net of tax: 2009, 27; 2008, 44                                                       -49,000,000     
  foreign currency translation adjustments, net of tax: 2009, 45; 2008, 64                                                       -459,000,000     
  net unrealized pension and other postretirement benefit costs, net of tax: 2009 216; 2008, 216                                                       -430,000,000     
  cardmember receivables, less reserves: 2009, 810; 2008, 810                                                        29,458,000,000    
  other receivables, less reserves: 2009, 115; 2008, 118                                                        2,883,000,000    
  cardmember lending, less reserves: 2009, 3,013; 2008, 2,570                                                        33,734,000,000    
  other, less reserves: 2009, 41; 2008, 39                                                        583,000,000    
  common shares, .20 par value, authorized 3.6 billion shares; issued and outstanding 1,168 million shares in 2009 and 1,160 million shares in 2008                                                        235,000,000    
  preferred shares, 3.4 million shares issued in 2009 and nil in 2008; liquidation preference 3,389                                                        3,168,000,000    
  net unrealized securities losses, net of tax: 2009, 253; 2008, 458                                                            
  net unrealized derivatives losses, net of tax: 2009, 34; 2008, 44                                                            
  foreign currency translation adjustments, net of tax: 2009, 82; 2008, 64                                                            
  net unrealized pension and other postretirement benefit costs, net of tax: 2009 204; 2008, 216                                                            
  cardmember receivables, less reserves: 2008, 1,134; 2007, 1,149                                                         36,461,000,000   
  other receivables, less reserves: 2008, 50; 2007, 36                                                         4,246,000,000   
  investments                                                         13,277,000,000 14,680,000,000 14,148,000,000 
  cardmember lending, less reserves: 2008, 2,640; 2007, 1,831                                                         43,181,000,000   
  other, less reserves: 2008, 44; 2007, 45                                                         890,000,000   
  land, buildings and equipment – at cost, less accumulated depreciation: 2008, 3,756; 2007, 3,453                                                         2,839,000,000   
  short-term debt                                                         13,902,000,000 17,519,000,000 18,994,000,000 
  common shares, .20 par value, authorized 3.6 billion shares; issued and outstanding 1,160 million shares in 2008 and 1,158 million shares in 2007                                                         232,000,000   
  accumulated other comprehensive income, net of tax:                                                            
  net unrealized securities gains                                                          101,000,000  
  net unrealized derivatives losses                                                            
  foreign currency translation adjustments                                                            
  net unrealized pension and other postretirement benefit costs                                                            
  cardmember receivables, less reserves: 2008, 1,146; 2007, 1,149                                                          38,777,000,000  
  other receivables, less reserves: 2008, 48; 2007, 36                                                          3,889,000,000  
  cardmember lending, less reserves: 2008, 2,594; 2007, 1,831                                                          47,139,000,000  
  other, less reserves: 2008, 47; 2007, 45                                                          690,000,000 819,000,000 
  land, buildings and equipment – at cost, less accumulated depreciation: 2008, 3,716; 2007, 3,453                                                          2,791,000,000  
  investment certificate reserves                                                          4,300,000,000 5,013,000,000 
  common shares, .20 par value, authorized 3.6 billion shares; issued and outstanding 1,159 million shares in 2008 and 1,158 million shares in 2007                                                          232,000,000  
  cardmember receivables, less reserves: 2008, 1,221; 2007, 1,149                                                           37,784,000,000 
  other receivables, less reserves: 2008, 45; 2007, 36                                                           3,303,000,000 
  cardmember lending, less reserves: 2008, 1,919; 2007, 1,831                                                           47,635,000,000 
  land, buildings and equipment – at cost, less accumulated depreciation: 2008, 3,604; 2007, 3,453                                                           2,740,000,000 
  common shares, .20 par value, authorized 3.6 billion shares; issued and outstanding 1,158 million shares in 2008 and 2007                                                           232,000,000 

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