7Baggers

United Parcel Service
(NYSE:UPS) 

UPS stock logo

United Parcel Service, Inc. provides letter and package delivery, transportation, logistics, and financial services. It operates through three segments: U.S. Domestic Package, International Package, and Supply Chain & Freight. The U.S. Domestic Package segment offers time-definite delivery of letter...

Founded: 1907
Full Time Employees: 534,000 (Dec 2022)
Sector: Industrials
Industry: Integrated Freight & Logistics

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At a glance:
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Quarterly
Annual
    Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 2014-03-31 2013-12-31 2013-09-30 2013-06-30 2013-03-31 2012-12-31 2012-09-30 2012-06-30 2012-03-31 2011-12-31 2011-09-30 2011-06-30 2011-03-31 2010-12-31 2010-09-30 2010-06-30 2010-03-31 2009-12-31 2009-09-30 2009-06-30 2009-03-31 2008-12-31 2008-09-30 2008-06-30 2008-03-31 2007-12-31 2007-09-30 2007-06-30 
                                                                                
      revenue
    21,202,000,000 24,479,000,000 21,415,000,000 21,221,000,000 21,546,000,000 25,301,000,000 22,245,000,000 21,818,000,000 21,706,000,000 24,917,000,000 21,061,000,000 22,055,000,000 22,925,000,000 27,033,000,000 24,161,000,000 24,766,000,000 24,378,000,000 27,771,000,000 23,184,000,000 23,424,000,000 22,908,000,000 24,896,000,000 21,238,000,000 20,459,000,000 18,035,000,000 20,568,000,000 18,318,000,000 18,048,000,000 17,160,000,000 19,848,000,000 17,444,000,000 17,456,000,000 17,113,000,000 18,829,000,000 15,978,000,000 15,750,000,000 15,315,000,000 16,931,000,000 14,928,000,000 14,629,000,000 14,418,000,000 16,054,000,000 14,237,000,000 14,095,000,000 13,977,000,000 15,895,000,000 14,290,000,000 14,268,000,000 13,779,000,000 14,976,000,000 13,521,000,000 13,507,000,000 13,434,000,000 14,571,000,000 13,071,000,000 13,349,000,000 13,136,000,000 14,166,000,000 13,166,000,000 13,191,000,000 12,582,000,000 13,421,000,000 12,192,000,000 12,204,000,000 11,728,000,000 12,377,000,000 11,153,000,000 10,829,000,000 10,938,000,000 12,697,000,000 13,113,000,000 13,001,000,000 12,675,000,000 13,392,000,000 12,205,000,000 12,189,000,000 
      yoy
    -1.60% -3.25% -3.73% -2.74% -0.74% 1.54% 5.62% -1.07% -5.32% -7.83% -12.83% -10.95% -5.96% -2.66% 4.21% 5.73% 6.42% 11.55% 9.16% 14.49% 27.02% 21.04% 15.94% 13.36% 5.10% 3.63% 5.01% 3.39% 0.27% 5.41% 9.18% 10.83% 11.74% 11.21% 7.03% 7.66% 6.22% 5.46% 4.85% 3.79% 3.16% 1.00% -0.37% -1.21% 1.44% 6.14% 5.69% 5.63% 2.57% 2.78% 3.44% 1.18% 2.27% 2.86% -0.72% 1.20% 4.40% 5.55% 7.99% 8.09% 7.28% 8.44% 9.32% 12.70% 7.22% -2.52% -14.95% -16.71% -13.70% -5.19% 7.44% 6.66%     
      qoq
    -13.39% 14.31% 0.91% -1.51% -14.84% 13.74% 1.96% 0.52% -12.89% 18.31% -4.51% -3.79% -15.20% 11.89% -2.44% 1.59% -12.22% 19.79% -1.02% 2.25% -7.99% 17.22% 3.81% 13.44% -12.32% 12.28% 1.50% 5.17% -13.54% 13.78% -0.07% 2.00% -9.11% 17.84% 1.45% 2.84% -9.54% 13.42% 2.04% 1.46% -10.19% 12.76% 1.01% 0.84% -12.07% 11.23% 0.15% 3.55% -7.99% 10.76% 0.10% 0.54% -7.80% 11.48% -2.08% 1.62% -7.27% 7.60% -0.19% 4.84% -6.25% 10.08% -0.10% 4.06% -5.24% 10.97% 2.99% -1.00% -13.85% -3.17% 0.86% 2.57% -5.35% 9.73% 0.13%  
      operating expenses:
                                                                                
      compensation and benefits
    11,545,000,000 13,034,000,000 12,118,000,000 11,626,000,000 11,827,000,000 12,996,000,000 11,955,000,000 11,503,000,000 11,639,000,000 12,901,000,000 11,528,000,000 11,197,000,000 11,462,000,000 13,301,000,000 11,506,000,000 11,358,000,000 11,616,000,000 12,749,000,000 11,148,000,000 11,327,000,000 11,483,000,000 12,523,000,000 11,077,000,000 10,843,000,000 10,086,000,000 10,702,000,000 9,590,000,000 9,299,000,000 9,317,000,000 10,151,000,000 9,015,000,000 9,024,000,000 9,045,000,000 10,131,000,000 8,221,000,000 8,105,000,000 8,131,000,000 11,322,000,000 7,857,000,000 7,738,000,000 7,853,000,000 8,504,000,000 7,458,000,000 7,502,000,000 7,564,000,000 9,188,000,000 7,217,000,000 8,375,000,000 7,265,000,000 7,647,000,000 6,961,000,000 6,981,000,000 6,968,000,000 11,943,000,000 7,577,000,000 6,747,000,000 6,835,000,000 7,590,000,000 6,694,000,000 6,683,000,000 6,608,000,000 6,859,000,000 6,411,000,000 6,515,000,000 6,539,000,000 6,637,000,000 6,341,000,000 6,330,000,000 6,332,000,000 6,616,000,000 6,425,000,000 6,522,000,000 6,500,000,000 12,824,000,000 6,253,000,000 6,327,000,000 
      repairs and maintenance
    792,000,000 817,000,000 803,000,000 755,000,000 732,000,000 775,000,000 713,000,000 734,000,000 718,000,000 702,000,000 719,000,000 682,000,000 725,000,000 607,000,000 639,000,000 643,000,000 626,000,000 606,000,000 619,000,000 599,000,000 619,000,000 672,000,000 576,000,000 554,000,000 563,000,000 446,000,000 485,000,000 473,000,000 434,000,000 438,000,000 437,000,000 423,000,000 434,000,000 420,000,000 398,000,000 392,000,000 390,000,000 388,000,000 386,000,000 383,000,000 381,000,000 331,000,000 362,000,000 357,000,000 350,000,000 360,000,000 341,000,000 341,000,000 329,000,000 311,000,000 311,000,000 309,000,000 309,000,000 317,000,000 306,000,000 303,000,000 302,000,000 330,000,000 324,000,000 317,000,000 315,000,000 294,000,000 282,000,000 281,000,000 274,000,000 261,000,000 265,000,000 273,000,000 276,000,000 304,000,000 289,000,000 303,000,000 298,000,000 264,000,000 286,000,000 301,000,000 
      depreciation and amortization
    985,000,000 972,000,000 926,000,000 936,000,000 912,000,000 919,000,000 905,000,000 887,000,000 898,000,000 867,000,000 837,000,000 828,000,000 834,000,000 888,000,000 774,000,000 762,000,000 764,000,000 754,000,000 738,000,000 739,000,000 722,000,000 712,000,000 677,000,000 661,000,000 648,000,000 630,000,000 587,000,000 575,000,000 568,000,000 545,000,000 524,000,000 542,000,000 596,000,000 594,000,000 572,000,000 562,000,000 554,000,000 563,000,000 554,000,000 555,000,000 552,000,000 541,000,000 527,000,000 510,000,000 506,000,000 497,000,000 485,000,000 473,000,000 468,000,000 467,000,000 460,000,000 466,000,000 474,000,000 476,000,000 464,000,000 459,000,000 459,000,000 451,000,000 447,000,000 443,000,000 441,000,000 444,000,000 448,000,000 449,000,000 451,000,000 450,000,000 441,000,000 426,000,000 430,000,000 454,000,000 456,000,000 452,000,000 452,000,000 443,000,000 435,000,000 431,000,000 
      purchased transportation
    2,764,000,000 2,873,000,000 2,463,000,000 2,522,000,000 2,730,000,000 3,695,000,000 3,375,000,000 3,273,000,000 3,246,000,000 3,817,000,000 3,118,000,000 3,173,000,000 3,543,000,000 4,495,000,000 4,173,000,000 4,385,000,000 4,600,000,000 5,731,000,000 4,638,000,000 4,446,000,000 4,243,000,000 5,047,000,000 3,937,000,000 3,716,000,000 2,931,000,000 3,640,000,000 2,984,000,000 3,000,000,000 2,966,000,000 3,839,000,000 3,216,000,000 3,209,000,000 3,145,000,000 3,528,000,000 2,652,000,000 2,443,000,000 2,366,000,000 2,823,000,000 2,212,000,000 2,070,000,000 2,024,000,000 2,486,000,000 1,926,000,000 1,777,000,000 1,854,000,000 2,515,000,000 2,049,000,000 1,988,000,000 1,908,000,000 2,194,000,000 1,781,000,000 1,731,000,000 1,780,000,000 2,161,000,000 1,743,000,000 1,733,000,000 1,717,000,000 2,026,000,000 1,796,000,000 1,762,000,000 1,648,000,000 1,870,000,000 1,656,000,000 1,613,000,000 1,501,000,000 1,681,000,000 1,298,000,000 1,188,000,000 1,212,000,000 1,596,000,000 1,680,000,000 1,679,000,000 1,595,000,000 1,728,000,000 1,459,000,000 1,385,000,000 
      fuel
    1,083,000,000 1,129,000,000 1,071,000,000 1,058,000,000 1,058,000,000 1,112,000,000 1,068,000,000 1,126,000,000 1,060,000,000 1,282,000,000 1,132,000,000 1,090,000,000 1,271,000,000 1,571,000,000 1,530,000,000 1,697,000,000 1,220,000,000 1,175,000,000 950,000,000 915,000,000 807,000,000 704,000,000 618,000,000 499,000,000 761,000,000 838,000,000 824,000,000 857,000,000 770,000,000 958,000,000 867,000,000 852,000,000 750,000,000 817,000,000 636,000,000 616,000,000 621,000,000 638,000,000 541,000,000 505,000,000 434,000,000 582,000,000 617,000,000 639,000,000 644,000,000 953,000,000 978,000,000 980,000,000 972,000,000 1,061,000,000 968,000,000 992,000,000 1,006,000,000 1,082,000,000 969,000,000 1,014,000,000 1,025,000,000 1,066,000,000 1,015,000,000 1,057,000,000 908,000,000 853,000,000 724,000,000 717,000,000 678,000,000 695,000,000 635,000,000 539,000,000 496,000,000 808,000,000 1,209,000,000 1,167,000,000 950,000,000 926,000,000 735,000,000 697,000,000 
      other occupancy
    674,000,000 570,000,000 548,000,000 544,000,000 607,000,000 544,000,000 517,000,000 492,000,000 564,000,000 529,000,000 481,000,000 458,000,000 551,000,000 480,000,000 427,000,000 420,000,000 491,000,000 446,000,000 384,000,000 402,000,000 466,000,000 425,000,000 376,000,000 355,000,000 383,000,000 353,000,000 346,000,000 322,000,000 371,000,000 359,000,000 321,000,000 321,000,000 361,000,000 310,000,000 282,000,000 264,000,000 299,000,000 275,000,000 248,000,000 245,000,000 269,000,000 257,000,000 241,000,000 230,000,000 294,000,000 265,000,000 241,000,000 241,000,000 297,000,000 247,000,000 225,000,000 225,000,000 253,000,000 232,000,000 220,000,000 213,000,000 237,000,000 228,000,000 229,000,000 225,000,000 261,000,000 239,000,000 222,000,000 216,000,000 262,000,000 247,000,000 241,000,000 225,000,000 272,000,000 256,000,000 247,000,000 244,000,000 280,000,000 257,000,000 234,000,000 215,000,000 
      other expenses
    2,092,000,000 2,509,000,000 1,682,000,000 1,958,000,000 2,014,000,000 2,334,000,000 1,727,000,000 1,859,000,000 1,968,000,000 2,342,000,000 1,903,000,000 1,847,000,000 1,998,000,000 2,496,000,000 1,999,000,000 1,966,000,000 1,810,000,000 2,419,000,000 1,811,000,000  1,803,000,000 2,776,000,000 1,614,000,000 1,619,000,000 1,591,000,000 1,826,000,000 1,374,000,000 1,379,000,000 1,340,000,000 1,554,000,000 1,337,000,000 1,312,000,000 1,262,000,000 1,535,000,000 1,182,000,000 1,152,000,000 1,170,000,000 1,350,000,000 1,096,000,000 1,095,000,000 1,082,000,000 833,500,000 1,122,000,000  1,092,000,000 793,750,000 1,025,000,000 1,123,000,000 1,027,000,000 784,000,000 1,011,000,000 1,061,000,000 1,064,000,000 1,142,000,000 1,026,000,000 1,090,000,000 992,000,000 1,138,000,000 1,042,000,000 1,006,000,000 975,000,000 1,048,000,000 833,000,000 1,011,000,000 981,000,000 1,147,000,000 1,003,000,000 953,000,000 1,202,000,000 1,860,000,000 1,175,000,000 1,180,000,000 1,107,000,000 1,203,000,000 1,095,000,000 1,068,000,000 
      total operating expenses
    19,935,000,000 21,904,000,000 19,611,000,000 19,399,000,000 19,880,000,000 22,375,000,000 20,260,000,000 19,874,000,000 20,093,000,000 22,440,000,000 19,718,000,000 19,275,000,000 20,384,000,000 23,838,000,000 21,048,000,000 21,231,000,000 21,127,000,000 23,880,000,000 20,288,000,000 20,166,000,000 20,143,000,000 22,859,000,000 18,875,000,000 18,247,000,000 16,963,000,000 18,435,000,000 16,190,000,000 15,905,000,000 15,766,000,000 17,844,000,000 15,717,000,000 15,683,000,000 15,593,000,000 17,335,000,000 13,943,000,000 13,534,000,000 13,531,000,000 17,359,000,000 12,894,000,000 12,591,000,000 12,595,000,000 14,003,000,000 12,253,000,000 12,135,000,000 12,304,000,000 15,141,000,000 12,336,000,000 13,521,000,000 12,266,000,000 13,068,000,000 11,717,000,000 11,765,000,000 11,854,000,000 17,353,000,000 12,305,000,000 11,559,000,000 11,567,000,000 12,829,000,000 11,547,000,000 11,493,000,000 11,156,000,000 11,607,000,000 10,576,000,000 10,802,000,000 10,686,000,000    10,220,000,000    11,182,000,000    
      operating profit
    1,267,000,000 2,575,000,000 1,804,000,000 1,822,000,000 1,666,000,000 2,926,000,000 1,985,000,000 1,944,000,000 1,613,000,000 2,477,000,000 1,343,000,000 2,780,000,000 2,541,000,000 3,195,000,000 3,113,000,000 3,535,000,000 3,251,000,000 3,891,000,000 2,896,000,000 3,258,000,000 2,765,000,000 2,037,000,000 2,363,000,000 2,212,000,000 1,072,000,000 2,133,000,000 2,128,000,000 2,143,000,000 1,394,000,000 2,004,000,000 1,727,000,000 1,773,000,000 1,520,000,000 1,494,000,000 2,035,000,000 2,216,000,000 1,784,000,000 -428,000,000 2,034,000,000 2,038,000,000 1,823,000,000 2,051,000,000 1,984,000,000 1,960,000,000 1,673,000,000 754,000,000 1,954,000,000 747,000,000 1,513,000,000 1,908,000,000 1,804,000,000 1,742,000,000 1,580,000,000 -2,782,000,000 766,000,000 1,790,000,000 1,569,000,000 1,337,000,000 1,619,000,000 1,698,000,000 1,426,000,000 1,814,000,000 1,616,000,000 1,402,000,000 1,042,000,000 1,259,000,000 929,000,000 895,000,000 718,000,000 803,000,000 1,632,000,000 1,454,000,000 1,493,000,000 -4,253,000,000 1,708,000,000 1,765,000,000 
      yoy
    -23.95% -12.00% -9.12% -6.28% 3.29% 18.13% 47.80% -30.07% -36.52% -22.47% -56.86% -21.36% -21.84% -17.89% 7.49% 8.50% 17.58% 91.02% 22.56% 47.29% 157.93% -4.50% 11.04% 3.22% -23.10% 6.44% 23.22% 20.87% -8.29% 34.14% -15.14% -19.99% -14.80% -449.07% 0.05% 8.73% -2.14% -120.87% 2.52% 3.98% 8.97% 172.02% 1.54% 162.38% 10.58% -60.48% 8.31% -57.12% -4.24% -168.58% 135.51% -2.68% 0.70% -308.08% -52.69% 5.42% 10.03% -26.30% 0.19% 21.11% 36.85% 44.08% 73.95% 56.65% 45.13% 56.79% -43.08% -38.45% -51.91% -118.88% -4.45% -17.62%     
      qoq
    -50.80% 42.74% -0.99% 9.36% -43.06% 47.41% 2.11% 20.52% -34.88% 84.44% -51.69% 9.41% -20.47% 2.63% -11.94% 8.74% -16.45% 34.36% -11.11% 17.83% 35.74% -13.80% 6.83% 106.34% -49.74% 0.23% -0.70% 53.73% -30.44% 16.04% -2.59% 16.64% 1.74% -26.58% -8.17% 24.22% -516.82% -121.04% -0.20% 11.79% -11.12% 3.38% 1.22% 17.15% 121.88% -61.41% 161.58% -50.63% -20.70% 5.76% 3.56% 10.25% -156.79% -463.19% -57.21% 14.09% 17.35% -17.42% -4.65% 19.07% -21.39% 12.25% 15.26% 34.55% -17.24% 35.52% 3.80% 24.65% -10.59% -50.80% 12.24% -2.61% -135.10% -349.00% -3.23%  
      operating margin %
    5.98% 10.52% 8.42% 8.59% 7.73% 11.56% 8.92% 8.91% 7.43% 9.94% 6.38% 12.60% 11.08% 11.82% 12.88% 14.27% 13.34% 14.01% 12.49% 13.91% 12.07% 8.18% 11.13% 10.81% 5.94% 10.37% 11.62% 11.87% 8.12% 10.10% 9.90% 10.16% 8.88% 7.93% 12.74% 14.07% 11.65% -2.53% 13.63% 13.93% 12.64% 12.78% 13.94% 13.91% 11.97% 4.74% 13.67% 5.24% 10.98% 12.74% 13.34% 12.90% 11.76% -19.09% 5.86% 13.41% 11.94% 9.44% 12.30% 12.87% 11.33% 13.52% 13.25% 11.49% 8.88% 10.17% 8.33% 8.26% 6.56% 6.32% 12.45% 11.18% 11.78% -31.76% 13.99% 14.48% 
      other income:
                                                                                
      investment income and other
    123,000,000 63,000,000 94,000,000 78,000,000 79,000,000 -570,000,000 155,000,000 137,000,000 118,000,000 -207,000,000 124,000,000 131,000,000 169,000,000 1,454,000,000 333,000,000 333,000,000 315,000,000 244,000,000 274,000,000 345,000,000 3,616,000,000 -6,150,000,000 338,000,000 328,000,000 345,000,000 -2,165,000,000 237,000,000 220,000,000 215,000,000 -1,313,000,000 317,000,000 302,000,000 294,000,000 23,000,000 20,000,000 14,000,000 15,000,000 12,000,000 13,000,000 8,000,000 17,000,000                                    
      interest expense
    -266,000,000 -266,000,000 -291,000,000 -238,000,000 -222,000,000 -229,000,000 -230,000,000 -212,000,000 -195,000,000 -207,000,000 -199,000,000 -191,000,000 -188,000,000 -182,000,000 -177,000,000 -171,000,000 -174,000,000 -173,000,000 -177,000,000 -167,000,000 -177,000,000 -175,000,000 -176,000,000 -183,000,000 -167,000,000 -166,000,000 -159,000,000 -159,000,000 -169,000,000 -148,000,000 -155,000,000 -149,000,000 -153,000,000 -129,000,000 -111,000,000 -111,000,000 -102,000,000 -100,000,000 -94,000,000 -94,000,000 -93,000,000 -85,000,000 -83,000,000 -86,000,000 -87,000,000 -87,000,000 -87,000,000 -89,000,000 -90,000,000 -94,000,000 -92,000,000 -98,000,000 -96,000,000 -109,000,000 -98,000,000 -92,000,000 -94,000,000 -96,000,000 -84,000,000 -83,000,000 -85,000,000 -94,000,000 -91,000,000 -84,000,000 -85,000,000 -89,000,000 -93,000,000 -181,000,000 -82,000,000 -100,000,000 -104,000,000 -104,000,000 -134,000,000 -83,000,000 -53,000,000 -61,000,000 
      total other income
    -143,000,000 -125,000,000 -197,000,000 -160,000,000 -143,000,000 -56,750,000 -75,000,000 -75,000,000 -77,000,000 -38,500,000 -75,000,000                                                                  
      income before income taxes
    1,124,000,000 2,372,000,000 1,607,000,000 1,662,000,000 1,523,000,000 2,127,000,000 1,910,000,000 1,869,000,000 1,536,000,000 2,063,000,000 1,268,000,000 2,720,000,000 2,522,000,000 4,467,000,000 3,269,000,000 3,697,000,000 3,392,000,000 3,962,000,000 2,993,000,000 3,436,000,000 6,204,000,000 -4,288,000,000 2,525,000,000 2,357,000,000 1,250,000,000 -198,000,000 2,206,000,000 2,204,000,000 1,440,000,000 543,000,000 1,889,000,000 1,926,000,000 1,661,000,000 1,388,000,000 1,944,000,000 2,119,000,000 1,697,000,000 -516,000,000 1,953,000,000 1,952,000,000 1,747,000,000 1,969,000,000 1,905,000,000 1,878,000,000 1,590,000,000 662,000,000 1,869,000,000 683,000,000 1,423,000,000 1,824,000,000 1,714,000,000 1,647,000,000 1,489,000,000 -2,885,000,000 674,000,000 1,704,000,000 1,481,000,000 1,249,000,000 1,551,000,000 1,624,000,000 1,352,000,000 1,730,000,000 1,540,000,000 1,300,000,000 953,000,000 1,183,000,000 842,000,000 692,000,000 649,000,000 720,000,000 1,515,000,000 1,364,000,000 1,416,000,000 -4,293,000,000 1,669,000,000 1,732,000,000 
      income tax expense
    260,000,000 581,000,000 296,000,000 379,000,000 336,000,000 406,000,000 371,000,000 460,000,000 423,000,000 458,000,000 141,000,000 639,000,000 627,000,000 1,014,000,000 685,000,000 848,000,000 730,000,000 869,000,000 664,000,000 760,000,000 1,412,000,000 -941,000,000 568,000,000 589,000,000 285,000,000 -92,000,000 456,000,000 519,000,000 329,000,000 90,000,000 381,000,000 441,000,000 316,000,000 284,000,000 680,000,000 735,000,000 539,000,000 -277,000,000 683,000,000 683,000,000 616,000,000 638,000,000 648,000,000 648,000,000 564,000,000 209,000,000 655,000,000 229,000,000 512,000,000 657,000,000 617,000,000 576,000,000 452,000,000 -1,137,000,000 205,000,000 588,000,000 511,000,000 435,000,000 509,000,000 561,000,000 467,000,000 611,000,000 549,000,000 455,000,000 420,000,000    248,000,000        
      net income
    864,000,000 1,791,000,000 1,311,000,000 1,283,000,000 1,187,000,000 1,721,000,000 1,539,000,000 1,409,000,000 1,113,000,000 1,605,000,000 1,127,000,000 2,081,000,000 1,895,000,000 3,453,000,000 2,584,000,000 2,849,000,000 2,662,000,000 3,093,000,000 2,329,000,000 2,676,000,000 4,792,000,000 -3,347,000,000 1,957,000,000 1,768,000,000 965,000,000 -106,000,000 1,750,000,000 1,685,000,000 1,111,000,000 453,000,000 1,508,000,000 1,485,000,000 1,345,000,000 1,104,000,000 1,264,000,000 1,384,000,000 1,158,000,000 -239,000,000 1,270,000,000 1,269,000,000 1,131,000,000 1,331,000,000 1,257,000,000 1,230,000,000 1,026,000,000 453,000,000 1,214,000,000 454,000,000 911,000,000 1,167,000,000 1,097,000,000 1,071,000,000 1,037,000,000 -1,748,000,000 469,000,000 1,116,000,000 970,000,000 814,000,000 1,042,000,000 1,063,000,000 885,000,000 1,119,000,000 991,000,000 845,000,000 533,000,000 757,000,000 549,000,000 445,000,000 401,000,000 254,000,000 970,000,000 873,000,000 906,000,000 -2,641,000,000 1,076,000,000 1,104,000,000 
      yoy
    -27.21% 4.07% -14.81% -8.94% 6.65% 7.23% 36.56% -32.29% -41.27% -53.52% -56.39% -26.96% -28.81% 11.64% 10.95% 6.46% -44.45% -192.41% 19.01% 51.36% 396.58% 3057.55% 11.83% 4.93% -13.14% -123.40% 16.05% 13.47% -17.40% -58.97% 19.30% 7.30% 16.15% -561.92% -0.47% 9.06% 2.39% -117.96% 1.03% 3.17% 10.23% 193.82% 3.54% 170.93% 12.62% -61.18% 10.67% -57.61% -12.15% -166.76% 133.90% -4.03% 6.91% -314.74% -54.99% 4.99% 9.60% -27.26% 5.15% 25.80% 66.04% 47.82% 80.51% 89.89% 32.92% 198.03% -43.40% -49.03% -55.74% -109.62% -9.85% -20.92%     
      qoq
    -51.76% 36.61% 2.18% 8.09% -31.03% 11.83% 9.23% 26.59% -30.65% 42.41% -45.84% 9.82% -45.12% 33.63% -9.30% 7.02% -13.93% 32.80% -12.97% -44.16% -243.17% -271.03% 10.69% 83.21% -1010.38% -106.06% 3.86% 51.67% 145.25% -69.96% 1.55% 10.41% 21.83% -12.66% -8.67% 19.52% -584.52% -118.82% 0.08% 12.20% -15.03% 5.89% 2.20% 19.88% 126.49% -62.69% 167.40% -50.16% -21.94% 6.38% 2.43% 3.28% -159.32% -472.71% -57.97% 15.05% 19.16% -21.88% -1.98% 20.11% -20.91% 12.92% 17.28% 58.54% -29.59% 37.89% 23.37% 10.97% 57.87% -73.81% 11.11% -3.64% -134.31% -345.45% -2.54%  
      net income margin %
    4.08% 7.32% 6.12% 6.05% 5.51% 6.80% 6.92% 6.46% 5.13% 6.44% 5.35% 9.44% 8.27% 12.77% 10.69% 11.50% 10.92% 11.14% 10.05% 11.42% 20.92% -13.44% 9.21% 8.64% 5.35% -0.52% 9.55% 9.34% 6.47% 2.28% 8.64% 8.51% 7.86% 5.86% 7.91% 8.79% 7.56% -1.41% 8.51% 8.67% 7.84% 8.29% 8.83% 8.73% 7.34% 2.85% 8.50% 3.18% 6.61% 7.79% 8.11% 7.93% 7.72% -12.00% 3.59% 8.36% 7.38% 5.75% 7.91% 8.06% 7.03% 8.34% 8.13% 6.92% 4.54% 6.12% 4.92% 4.11% 3.67% 2.00% 7.40% 6.71% 7.15% -19.72% 8.82% 9.06% 
      basic earnings per share
    1.02 2.1 1.55 1.51 1.4 2.02 1.8 1.65 1.3 1.88 1.31 2.42 2.2 3.99 2.97 3.26 3.05 3.54 2.66 3.06 5.5 -3.87 2.25 2.04 1.12 -0.12 2.03 1.95 1.28 0.52 1.74 1.71 1.55 1.28 1.45 1.59 1.32 -0.26 1.44 1.43 1.27 1.48 1.4 1.37 1.13 0.5 1.33 0.49 0.99 1.25 1.17 1.14 1.09 -1.82 0.49 1.16 1.01 0.85 1.07 1.08 0.89 1.13 0.85 0.54 0.76 0.55 0.45 0.4 0.27 0.96 0.86 0.87 -2.49 1.02 1.04 
      diluted earnings per share
    1.02 2.1 1.55 1.51 1.4 2.01 1.8 1.65 1.3 1.88 1.31 2.42 2.19 3.96 2.96 3.25 3.03 3.52 2.65 3.05 5.47 -3.85 2.24 2.03 1.11 -0.12 2.01 1.94 1.28 0.52 1.73 1.71 1.55 1.27 1.45 1.58 1.32 -0.26 1.44 1.43 1.27 1.48 1.39 1.35 1.12 0.5 1.32 0.49 0.98 1.24 1.16 1.13 1.08 -1.8 0.48 1.15 0.84 1.06 1.07 0.88 1.12 0.99 0.84 0.53 0.75 0.55 0.44 0.4 0.27 0.96 0.85 0.87 -2.48 1.02 1.04 
      other income and
                                                                                
      total other income and
               -60,000,000 -19,000,000 1,272,000,000 156,000,000 162,000,000 141,000,000 71,000,000 97,000,000 178,000,000 3,439,000,000 -6,325,000,000 162,000,000 145,000,000 178,000,000 -2,331,000,000 78,000,000 61,000,000 46,000,000 -1,461,000,000 162,000,000 153,000,000 141,000,000 -106,000,000 -91,000,000 -97,000,000 -87,000,000 -88,000,000 -81,000,000 -86,000,000 -76,000,000 -82,000,000 -79,000,000 -82,000,000 -83,000,000 -92,000,000 -85,000,000 -64,000,000 -90,000,000 -84,000,000 -90,000,000 -95,000,000 -91,000,000 -103,000,000 -92,000,000 -86,000,000 -88,000,000 -88,000,000 -68,000,000 -74,000,000 -74,000,000 -84,000,000 -76,000,000 -102,000,000 -89,000,000    -69,000,000    -77,000,000    
      other incomes
                       1,738,000,000                        1,120,000,000                                 
      investment income
                                             3,000,000 4,000,000 4,000,000 4,000,000 -5,000,000 2,000,000 25,000,000  10,000,000 2,000,000 3,000,000 5,000,000 6,000,000 6,000,000 6,000,000 6,000,000 8,000,000 16,000,000 9,000,000 11,000,000 10,000,000 15,000,000 -18,000,000 -4,000,000 13,000,000 6,000,000 -22,000,000 13,000,000 17,000,000 -13,000,000 14,000,000 57,000,000 43,000,000 14,000,000 28,000,000 
      operating expenses: - sum
                                                                     7,594,500,000 10,224,000,000 9,934,000,000  8,552,500,000 11,481,000,000 11,547,000,000  7,867,250,000 10,497,000,000 10,424,000,000 
      income taxes
                                                                     197,000,000 293,000,000 247,000,000  386,500,000 545,000,000 491,000,000 510,000,000 425,250,000 593,000,000 628,000,000 
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 2014-03-31 2013-12-31 2013-09-30 2013-06-30 2013-03-31 2012-12-31 2012-09-30 2012-06-30 2012-03-31 2011-12-31 2011-09-30 2011-06-30 2011-03-31 2010-12-31 2010-09-30 2010-06-30 2010-03-31 2009-12-31 2009-09-30 2009-06-30 2009-03-31 2008-12-31 2008-09-30 2008-06-30 2008-03-31 2007-12-31 2007-09-30 2007-06-30 
                                                                                  
        assets
                                                                                  
        current assets:
                                                                                  
        cash and cash equivalents
      5,802,000,000 5,887,000,000 6,764,000,000 6,194,000,000 4,802,000,000 6,112,000,000 5,855,000,000 6,319,000,000 4,281,000,000 3,206,000,000 4,311,000,000 4,812,000,000 6,190,000,000 5,602,000,000 11,045,000,000 11,735,000,000 12,208,000,000 10,255,000,000 10,212,000,000 9,608,000,000 7,731,000,000 5,910,000,000 8,839,000,000 8,813,000,000 8,955,000,000 5,238,000,000 4,040,000,000 4,072,000,000 4,399,000,000 4,225,000,000 4,097,000,000 4,214,000,000 3,544,000,000 3,320,000,000 3,418,000,000 3,544,000,000 2,687,000,000 3,476,000,000 3,299,000,000 3,059,000,000 3,887,000,000 2,730,000,000 3,441,000,000 3,430,000,000 4,482,000,000 2,291,000,000 4,204,000,000 3,056,000,000 5,946,000,000 4,665,000,000 5,182,000,000 4,808,000,000 6,456,000,000 7,327,000,000 8,430,000,000 6,718,000,000 5,133,000,000 3,034,000,000 4,133,000,000 4,691,000,000 4,657,000,000 3,370,000,000 3,020,000,000 3,252,000,000 2,544,000,000 1,542,000,000 2,242,000,000 2,818,000,000 3,738,000,000 507,000,000 1,239,000,000 1,178,000,000 1,009,000,000 2,027,000,000 1,245,000,000 856,000,000 
        accounts receivable
      9,948,000,000 11,209,000,000 9,967,000,000 10,430,000,000 10,029,000,000 11,007,000,000 9,323,000,000 9,174,000,000 9,698,000,000 11,342,000,000 9,593,000,000 9,738,000,000 10,448,000,000 12,729,000,000 11,118,000,000 11,541,000,000 11,335,000,000 12,669,000,000 10,602,000,000 10,260,000,000 10,258,000,000 10,888,000,000 9,153,000,000 9,383,000,000 8,245,000,000 9,552,000,000 7,951,000,000 8,071,000,000 7,613,000,000 8,958,000,000 7,494,000,000 7,363,000,000 7,606,000,000 8,773,000,000 6,937,000,000 6,553,000,000 6,475,000,000 7,695,000,000 6,272,000,000 6,111,000,000 6,241,000,000 7,134,000,000 6,055,000,000 5,618,000,000 5,724,000,000 6,661,000,000 5,822,000,000 5,845,000,000 5,804,000,000 6,502,000,000 5,592,000,000 5,438,000,000 5,617,000,000 6,111,000,000 5,545,000,000 5,541,000,000 5,637,000,000 6,246,000,000 5,418,000,000 5,602,000,000 5,462,000,000 5,627,000,000 5,250,000,000 5,110,000,000 5,077,000,000 5,369,000,000 4,851,000,000 4,569,000,000 4,680,000,000 5,547,000,000 5,894,000,000 5,946,000,000 5,956,000,000 6,084,000,000 5,674,000,000 5,544,000,000 
        other current assets
      2,044,000,000 1,949,000,000 2,254,000,000 2,134,000,000 2,138,000,000 2,121,000,000 2,009,000,000 2,060,000,000 1,212,000,000 2,125,000,000 2,512,000,000 1,969,000,000 2,028,000,000 2,039,000,000 2,247,000,000 2,104,000,000 1,857,000,000 1,800,000,000 1,809,000,000 1,897,000,000 1,641,000,000 1,953,000,000 1,696,000,000 1,780,000,000 1,803,000,000 1,428,000,000 1,491,000,000 1,374,000,000 1,333,000,000 1,277,000,000 1,336,000,000 1,270,000,000 1,517,000,000 1,133,000,000 1,512,000,000 1,237,000,000 1,301,000,000 1,587,000,000 1,223,000,000 1,340,000,000 1,404,000,000 1,348,000,000 1,283,000,000 1,374,000,000 1,363,000,000 1,274,000,000 1,334,000,000 1,259,000,000 1,096,000,000 956,000,000 930,000,000 1,032,000,000 950,000,000 973,000,000 1,214,000,000 1,246,000,000 1,121,000,000 1,152,000,000 957,000,000 701,000,000 698,000,000 712,000,000 713,000,000 805,000,000 783,000,000 668,000,000 924,000,000 1,311,000,000 1,431,000,000 1,108,000,000 1,079,000,000 989,000,000 881,000,000 742,000,000 796,000,000 841,000,000 
        total current assets
      17,794,000,000 19,045,000,000 18,985,000,000 18,850,000,000 17,090,000,000 19,310,000,000 17,264,000,000 18,823,000,000 16,177,000,000 19,413,000,000 19,251,000,000 19,439,000,000 21,725,000,000 22,217,000,000 24,598,000,000 25,571,000,000 25,601,000,000 24,934,000,000 22,843,000,000 21,988,000,000 20,985,000,000 20,216,000,000 19,930,000,000 20,226,000,000 19,389,000,000 17,103,000,000 14,184,000,000 14,843,000,000 14,904,000,000 16,210,000,000 13,991,000,000 13,874,000,000 13,620,000,000 15,548,000,000 12,910,000,000 12,394,000,000 11,494,000,000 13,849,000,000 12,853,000,000 13,123,000,000 13,912,000,000 13,208,000,000 13,581,000,000 13,768,000,000 13,915,000,000 11,808,000,000 13,318,000,000 12,341,000,000 14,620,000,000 13,387,000,000 13,758,000,000 13,226,000,000 14,481,000,000 15,591,000,000 16,344,000,000 14,702,000,000 13,473,000,000 12,284,000,000 12,628,000,000 12,950,000,000 12,618,000,000 11,569,000,000 10,756,000,000 11,024,000,000 10,060,000,000 9,275,000,000 9,566,000,000 10,182,000,000 11,368,000,000 8,845,000,000 10,072,000,000 9,924,000,000 9,602,000,000 11,760,000,000 9,542,000,000 9,462,000,000 
        property, plant and equipment
      38,029,000,000 37,731,000,000 37,743,000,000 37,711,000,000 37,250,000,000 37,179,000,000 37,389,000,000 37,129,000,000 37,168,000,000 36,945,000,000 36,013,000,000 35,501,000,000 34,995,000,000 34,719,000,000 33,625,000,000 33,487,000,000 33,595,000,000 33,475,000,000 32,859,000,000 32,631,000,000 32,455,000,000 32,254,000,000 32,164,000,000 31,439,000,000 30,908,000,000 30,482,000,000 29,071,000,000 28,095,000,000 27,247,000,000 26,576,000,000 25,379,000,000 23,901,000,000 23,239,000,000 22,118,000,000 20,988,000,000 19,841,000,000 19,225,000,000 18,800,000,000 18,489,000,000 18,251,000,000 18,285,000,000 18,352,000,000 18,163,000,000 17,970,000,000 17,901,000,000 18,281,000,000 17,843,000,000 17,787,000,000 17,769,000,000 17,961,000,000 17,992,000,000 17,880,000,000 17,888,000,000 17,894,000,000 17,829,000,000 17,597,000,000 17,614,000,000 17,621,000,000 17,581,000,000 17,489,000,000 17,407,000,000 17,387,000,000 17,471,000,000 17,615,000,000 17,758,000,000 17,979,000,000 18,092,000,000 17,974,000,000 18,000,000,000 18,265,000,000 18,361,000,000 18,213,000,000 17,921,000,000 17,663,000,000 17,327,000,000 16,987,000,000 
        operating lease right-of-use assets
      4,084,000,000 4,263,000,000 4,217,000,000 3,979,000,000 4,015,000,000 4,149,000,000 4,129,000,000 4,088,000,000 4,223,000,000 4,308,000,000 4,162,000,000 4,219,000,000 4,089,000,000 3,755,000,000 3,417,000,000 3,436,000,000 3,481,000,000 3,562,000,000 3,460,000,000 3,568,000,000 3,044,000,000 3,073,000,000 3,022,000,000 2,998,000,000 3,041,000,000 2,856,000,000 2,504,000,000 2,477,000,000 2,543,000,000                                                
        goodwill
      5,796,000,000 5,837,000,000 4,810,000,000 4,806,000,000 4,691,000,000 4,300,000,000 4,411,000,000 4,350,000,000 4,846,000,000 4,872,000,000 4,097,000,000 4,250,000,000 4,249,000,000 4,223,000,000 3,624,000,000 3,675,000,000 3,668,000,000 3,692,000,000 3,332,000,000 3,357,000,000 3,346,000,000 3,367,000,000 3,816,000,000 3,787,000,000 3,776,000,000 3,813,000,000 3,783,000,000 3,811,000,000 3,813,000,000 3,811,000,000 3,825,000,000 3,837,000,000 3,893,000,000 3,872,000,000 3,838,000,000 3,845,000,000 3,777,000,000 3,757,000,000 3,436,000,000 3,427,000,000 3,440,000,000 3,419,000,000 3,442,000,000 2,214,000,000 2,140,000,000 2,184,000,000 2,154,000,000 2,202,000,000 2,208,000,000 2,190,000,000 2,180,000,000 2,149,000,000 2,151,000,000 2,173,000,000 2,170,000,000 2,147,000,000 2,177,000,000 2,101,000,000 2,066,000,000 2,101,000,000 2,107,000,000 2,081,000,000 2,085,000,000 2,050,000,000 2,070,000,000 2,089,000,000 2,111,000,000 1,991,000,000 1,964,000,000 1,986,000,000 2,576,000,000 2,616,000,000 2,607,000,000 2,577,000,000 2,580,000,000 2,553,000,000 
        intangible assets
      3,981,000,000 4,021,000,000 3,455,000,000 3,356,000,000 3,301,000,000 3,064,000,000 3,108,000,000 3,106,000,000 3,308,000,000 3,305,000,000 2,892,000,000 2,890,000,000 2,811,000,000 2,796,000,000 2,439,000,000 2,476,000,000 2,465,000,000 2,486,000,000 2,224,000,000 2,238,000,000 2,268,000,000 2,274,000,000 2,289,000,000 2,207,000,000 2,176,000,000 2,167,000,000 2,131,000,000 2,121,000,000 2,093,000,000 2,075,000,000 2,070,000,000 2,028,000,000 2,025,000,000 1,964,000,000 1,897,000,000 1,829,000,000 1,780,000,000 1,758,000,000 1,537,000,000 1,550,000,000 1,569,000,000 1,549,000,000 1,523,000,000 878,000,000 844,000,000 847,000,000 828,000,000 830,000,000 796,000,000 775,000,000 771,000,000 678,000,000 654,000,000 603,000,000 614,000,000 620,000,000 634,000,000 585,000,000 622,000,000 593,000,000 599,000,000 599,000,000 609,000,000 628,000,000 628,000,000 596,000,000 509,000,000 497,000,000 509,000,000 511,000,000 575,000,000 604,000,000 612,000,000 628,000,000 650,000,000 672,000,000 
        deferred income tax assets
      154,000,000 140,000,000 158,000,000 142,000,000 135,000,000 112,000,000 125,000,000 123,000,000 126,000,000 126,000,000 127,000,000 137,000,000 155,000,000 139,000,000 143,000,000 158,000,000 173,000,000 176,000,000 181,000,000 187,000,000 243,000,000 527,000,000 277,000,000 277,000,000 299,000,000 330,000,000 194,000,000 143,000,000 153,000,000 141,000,000 193,000,000 210,000,000 264,000,000 265,000,000 318,000,000 362,000,000 526,000,000 591,000,000 456,000,000 310,000,000 328,000,000 255,000,000 554,000,000 554,000,000 411,000,000 590,000,000 591,000,000 638,000,000 685,000,000 684,000,000 587,000,000 564,000,000 582,000,000 583,000,000 569,000,000 593,000,000 635,000,000 611,000,000 634,000,000 661,000,000 695,000,000 659,000,000 662,000,000 552,000,000 563,000,000 585,000,000 698,000,000 630,000,000 503,000,000 494,000,000 520,000,000 524,000,000 641,000,000 606,000,000 601,000,000 533,000,000 
        other non-current assets
      1,971,000,000 2,053,000,000 2,024,000,000 2,079,000,000 1,984,000,000 1,956,000,000 1,837,000,000 1,799,000,000 1,780,000,000 1,888,000,000 3,739,000,000 3,911,000,000 4,165,000,000 3,275,000,000 1,678,000,000 1,265,000,000 1,108,000,000 1,054,000,000 816,000,000 875,000,000 946,000,000 672,000,000 883,000,000 1,099,000,000 1,283,000,000 1,082,000,000 1,246,000,000 1,129,000,000 1,139,000,000 1,033,000,000 924,000,000 1,067,000,000 1,112,000,000 1,153,000,000 924,000,000 974,000,000 1,088,000,000 1,146,000,000 1,086,000,000 1,193,000,000 1,150,000,000 1,055,000,000 699,000,000 696,000,000 693,000,000 695,000,000 877,000,000 914,000,000 942,000,000 1,022,000,000 1,059,000,000 1,070,000,000 1,063,000,000 1,076,000,000 1,802,000,000 1,807,000,000 1,761,000,000 1,807,000,000 1,807,000,000 1,467,000,000 1,285,000,000 1,215,000,000 1,673,000,000 1,640,000,000 1,651,000,000 1,607,000,000 1,571,000,000 1,517,000,000 1,503,000,000 1,786,000,000 1,568,000,000 1,737,000,000 1,816,000,000 1,562,000,000 1,443,000,000 1,380,000,000 
        total assets
      71,809,000,000 73,090,000,000 71,392,000,000 70,923,000,000 68,466,000,000 70,070,000,000 68,263,000,000 69,418,000,000 67,628,000,000 70,857,000,000 70,281,000,000 70,347,000,000 72,189,000,000 71,124,000,000 69,544,000,000 70,089,000,000 70,113,000,000 69,405,000,000 65,739,000,000 64,869,000,000 63,312,000,000 62,408,000,000 62,406,000,000 62,057,000,000 60,895,000,000 57,857,000,000 53,282,000,000 52,787,000,000 52,061,000,000 50,016,000,000 46,689,000,000 45,223,000,000 44,464,000,000 45,403,000,000 41,356,000,000 39,724,000,000 38,380,000,000 40,377,000,000 38,342,000,000 38,339,000,000 39,168,000,000 38,311,000,000 39,002,000,000 37,251,000,000 37,332,000,000 35,471,000,000 35,906,000,000 34,861,000,000 37,085,000,000 36,212,000,000 37,476,000,000 36,703,000,000 38,005,000,000 38,863,000,000 39,064,000,000 37,177,000,000 35,963,000,000 34,701,000,000 35,238,000,000 35,152,000,000 34,594,000,000 33,597,000,000 32,907,000,000 33,269,000,000 32,504,000,000 31,883,000,000 32,211,000,000 32,540,000,000 33,773,000,000 31,879,000,000    39,042,000,000   
        liabilities and shareowners' equity
                                                                                  
        current liabilities:
                                                                                  
        current maturities of long-term debt, commercial paper and finance leases
      637,000,000  932,000,000 920,000,000 1,858,000,000 1,838,000,000 1,606,000,000 2,008,000,000 1,164,000,000 3,348,000,000 2,243,000,000 1,412,000,000 2,332,000,000 2,341,000,000 2,581,000,000 2,579,000,000 2,141,000,000 2,131,000,000 1,268,000,000 1,564,000,000 1,811,000,000 2,623,000,000 2,382,000,000 3,749,000,000 4,405,000,000  2,161,000,000 2,952,000,000 2,789,000,000                                                
        current maturities of operating leases
      742,000,000 763,000,000 742,000,000 724,000,000 720,000,000 733,000,000 699,000,000 683,000,000 694,000,000 709,000,000 664,000,000 673,000,000 668,000,000 621,000,000 560,000,000 562,000,000 579,000,000 580,000,000 552,000,000 556,000,000 548,000,000 560,000,000 560,000,000 534,000,000 526,000,000 538,000,000 500,000,000 487,000,000 492,000,000                                                
        accounts payable
      5,913,000,000 6,633,000,000 5,784,000,000 6,040,000,000 5,454,000,000 6,302,000,000 5,410,000,000 5,299,000,000 5,397,000,000 6,340,000,000 5,972,000,000 6,085,000,000 6,302,000,000 7,512,000,000 6,731,000,000 7,168,000,000 7,036,000,000 7,523,000,000 6,445,000,000 6,563,000,000 6,305,000,000 6,455,000,000 5,609,000,000 5,271,000,000 4,779,000,000 5,555,000,000 4,218,000,000 4,291,000,000 3,907,000,000 5,188,000,000 3,689,000,000 3,785,000,000 3,501,000,000 3,872,000,000 2,808,000,000 2,648,000,000 2,404,000,000 3,042,000,000 2,287,000,000 2,405,000,000 2,040,000,000 2,587,000,000 2,058,000,000 2,150,000,000 2,055,000,000 2,754,000,000 2,112,000,000 2,106,000,000 2,126,000,000 2,478,000,000 1,817,000,000 2,008,000,000 1,956,000,000 2,278,000,000 1,863,000,000 2,046,000,000 2,000,000,000 2,300,000,000 1,974,000,000 2,078,000,000 2,017,000,000 1,974,000,000 1,840,000,000 1,708,000,000 1,788,000,000 1,766,000,000 1,486,000,000 1,517,000,000 1,677,000,000 1,855,000,000 2,010,000,000 2,284,000,000 1,946,000,000 1,819,000,000 1,620,000,000 1,664,000,000 
        accrued wages and withholdings
      3,238,000,000 3,715,000,000 3,476,000,000 3,223,000,000 3,271,000,000 3,655,000,000 3,527,000,000 3,308,000,000 3,217,000,000 3,224,000,000 3,341,000,000 2,962,000,000 3,012,000,000 4,049,000,000 3,643,000,000 3,376,000,000 3,418,000,000 3,819,000,000 3,805,000,000 3,737,000,000 3,701,000,000 3,569,000,000 3,140,000,000 2,922,000,000 2,606,000,000 2,552,000,000 2,483,000,000 2,743,000,000 2,913,000,000 3,047,000,000 2,748,000,000 2,549,000,000 2,523,000,000 2,521,000,000 2,439,000,000 2,293,000,000 2,270,000,000 2,317,000,000 2,270,000,000 2,149,000,000 2,131,000,000 2,253,000,000 2,317,000,000 2,148,000,000 2,142,000,000 2,373,000,000 2,178,000,000 2,060,000,000 2,335,000,000 2,325,000,000 2,035,000,000 1,858,000,000 1,903,000,000 1,927,000,000 1,839,000,000 1,780,000,000 1,881,000,000 1,843,000,000 1,873,000,000 1,688,000,000 1,660,000,000 1,505,000,000 1,799,000,000 1,909,000,000 1,788,000,000 1,416,000,000 1,787,000,000 1,688,000,000 1,588,000,000 1,436,000,000 1,771,000,000 1,670,000,000 1,656,000,000 1,414,000,000 1,728,000,000 1,614,000,000 
        self-insurance reserves
      1,095,000,000 1,137,000,000 1,024,000,000 1,087,000,000 1,009,000,000 1,086,000,000 1,307,000,000 1,273,000,000 1,325,000,000 1,320,000,000 1,065,000,000 1,101,000,000 1,069,000,000 1,069,000,000 1,081,000,000 1,079,000,000 1,025,000,000 1,048,000,000 1,093,000,000 1,110,000,000 1,103,000,000 1,085,000,000 1,128,000,000 1,080,000,000 980,000,000 914,000,000 756,000,000 790,000,000 783,000,000 810,000,000 697,000,000 737,000,000 732,000,000 705,000,000 713,000,000 705,000,000 664,000,000 670,000,000 655,000,000 652,000,000 663,000,000 657,000,000 594,000,000 621,000,000 636,000,000 656,000,000 567,000,000 660,000,000 720,000,000 719,000,000 726,000,000 749,000,000 762,000,000 763,000,000 857,000,000 779,000,000 772,000,000 781,000,000 765,000,000 768,000,000 752,000,000 725,000,000 783,000,000 771,000,000 774,000,000 757,000,000 791,000,000 664,000,000 712,000,000 732,000,000 742,000,000 713,000,000 718,000,000 704,000,000 815,000,000 812,000,000 
        accrued group welfare and retirement plan contributions
      1,414,000,000 1,389,000,000 1,221,000,000 1,079,000,000 1,549,000,000 1,390,000,000 1,239,000,000 1,202,000,000 1,573,000,000 1,479,000,000 1,306,000,000 1,200,000,000 1,196,000,000 1,076,000,000 1,006,000,000 945,000,000 922,000,000 1,038,000,000 957,000,000 884,000,000 934,000,000 927,000,000 857,000,000 794,000,000 790,000,000 793,000,000 705,000,000 735,000,000 665,000,000 715,000,000 679,000,000 655,000,000 646,000,000 677,000,000 640,000,000 607,000,000 600,000,000 598,000,000 591,000,000 559,000,000                                     
        other current liabilities
      1,635,000,000 1,375,000,000 1,373,000,000 1,167,000,000 834,000,000 1,437,000,000 1,293,000,000 939,000,000 1,326,000,000 1,256,000,000 1,226,000,000 1,253,000,000 1,683,000,000 1,472,000,000 1,046,000,000 1,628,000,000 1,721,000,000 1,430,000,000 1,352,000,000 1,356,000,000 1,608,000,000 1,450,000,000 1,780,000,000 1,921,000,000 1,760,000,000 1,641,000,000 1,299,000,000 1,635,000,000 1,660,000,000 1,522,000,000 1,209,000,000 1,171,000,000 1,064,000,000 905,000,000 964,000,000 874,000,000 834,000,000 847,000,000 615,000,000 665,000,000 1,216,000,000 1,464,000,000 1,606,000,000 1,379,000,000 1,251,000,000 1,933,000,000 1,846,000,000 1,609,000,000 1,294,000,000 1,561,000,000 1,303,000,000 1,261,000,000 1,209,000,000 1,641,000,000 1,480,000,000 1,494,000,000 1,404,000,000 1,557,000,000 1,589,000,000 1,710,000,000 1,315,000,000 1,343,000,000 1,256,000,000 1,371,000,000 1,262,000,000 1,189,000,000 1,313,000,000 1,271,000,000 1,471,000,000 1,720,000,000 1,554,000,000 1,679,000,000 1,790,000,000 1,951,000,000 1,749,000,000 1,525,000,000 
        total current liabilities
      14,674,000,000 15,620,000,000 14,552,000,000 14,240,000,000 15,660,000,000 16,441,000,000 15,081,000,000 15,085,000,000 14,696,000,000 17,676,000,000 15,817,000,000 14,686,000,000 16,262,000,000 18,140,000,000 17,679,000,000 17,337,000,000 16,842,000,000 17,569,000,000 15,472,000,000 15,770,000,000 16,306,000,000 17,016,000,000 15,456,000,000 16,271,000,000 15,846,000,000 15,413,000,000 12,835,000,000 13,633,000,000 13,209,000,000 14,087,000,000 12,222,000,000 11,488,000,000 11,149,000,000 12,708,000,000 12,167,000,000 11,082,000,000 11,406,000,000 11,730,000,000 10,889,000,000 9,961,000,000 11,098,000,000 10,696,000,000 11,869,000,000 10,303,000,000 10,610,000,000 8,639,000,000 9,096,000,000 8,337,000,000 9,193,000,000 7,131,000,000 7,821,000,000 7,183,000,000 8,034,000,000 8,390,000,000 10,289,000,000 8,400,000,000 7,543,000,000 6,514,000,000 7,511,000,000 7,618,000,000 7,605,000,000 5,902,000,000 6,801,000,000 7,687,000,000 7,366,000,000 6,239,000,000 6,774,000,000 7,157,000,000 8,794,000,000 7,817,000,000 8,972,000,000 9,967,000,000 8,977,000,000 9,840,000,000 7,849,000,000 7,210,000,000 
        long-term debt and finance leases
      23,749,000,000 23,519,000,000 23,850,000,000 23,820,000,000 19,511,000,000 19,446,000,000 20,324,000,000 20,197,000,000 18,849,000,000 18,916,000,000 18,882,000,000 19,351,000,000 19,856,000,000 17,321,000,000 17,769,000,000 17,997,000,000 19,740,000,000 19,784,000,000 20,838,000,000 21,027,000,000 21,916,000,000 22,031,000,000 23,336,000,000 23,199,000,000 24,196,000,000 21,818,000,000 21,740,000,000 20,427,000,000 20,377,000,000                                                
        non-current operating leases
      3,534,000,000 3,700,000,000 3,687,000,000 3,445,000,000 3,505,000,000 3,635,000,000 3,613,000,000 3,561,000,000 3,690,000,000 3,756,000,000 3,651,000,000 3,680,000,000 3,539,000,000 3,238,000,000 2,960,000,000 2,962,000,000 2,970,000,000 3,033,000,000 2,938,000,000 3,038,000,000 2,524,000,000 2,540,000,000 2,473,000,000 2,463,000,000 2,493,000,000 2,391,000,000 2,063,000,000 2,026,000,000 2,093,000,000                                                
        pension and postretirement benefit obligations
      6,665,000,000 6,567,000,000 6,187,000,000 6,398,000,000 7,016,000,000 6,859,000,000 5,384,000,000 6,449,000,000 6,323,000,000 6,159,000,000 4,670,000,000 4,635,000,000 4,602,000,000 4,807,000,000 6,747,000,000 8,343,000,000 8,203,000,000 8,047,000,000 7,672,000,000 7,675,000,000 9,594,000,000 15,817,000,000 9,630,000,000 10,554,000,000 10,477,000,000 10,601,000,000 6,443,000,000 7,524,000,000 8,270,000,000 8,347,000,000 7,012,000,000 7,026,000,000 7,053,000,000 7,061,000,000 10,075,000,000 9,981,000,000 10,393,000,000 12,694,000,000 10,052,000,000 11,029,000,000 10,839,000,000 10,638,000,000 11,992,000,000 11,814,000,000 11,616,000,000 11,452,000,000 6,749,000,000 6,639,000,000 7,203,000,000 7,051,000,000 11,620,000,000 11,426,000,000 11,243,000,000 11,068,000,000 5,213,000,000 5,425,000,000 5,465,000,000 5,505,000,000 3,744,000,000 3,712,000,000 3,648,000,000 4,663,000,000 4,850,000,000 4,947,000,000 4,954,000,000 5,457,000,000 6,048,000,000 6,465,000,000 6,449,000,000 6,323,000,000 4,848,000,000 4,730,000,000 4,622,000,000 4,438,000,000 2,810,000,000 2,840,000,000 
        deferred income tax liabilities
      3,772,000,000 3,690,000,000 3,581,000,000 3,489,000,000 3,598,000,000 3,595,000,000 3,761,000,000 3,841,000,000 3,825,000,000 3,772,000,000 4,601,000,000 4,421,000,000 4,345,000,000 4,302,000,000 3,761,000,000 3,577,000,000 3,356,000,000 3,125,000,000 2,775,000,000 2,584,000,000 1,997,000,000 488,000,000 2,145,000,000 1,918,000,000 1,787,000,000 1,632,000,000 1,886,000,000 1,947,000,000 1,758,000,000 1,619,000,000 1,069,000,000 975,000,000 837,000,000 757,000,000 75,000,000 95,000,000 107,000,000 112,000,000 72,000,000 72,000,000 104,000,000 115,000,000 77,000,000  49,000,000 83,000,000 1,276,000,000 933,000,000 1,177,000,000 1,244,000,000    48,000,000 1,332,000,000 1,778,000,000 1,870,000,000 1,900,000,000 2,394,000,000 2,175,000,000 2,024,000,000 1,870,000,000 1,497,000,000 1,429,000,000 1,494,000,000 1,293,000,000 927,000,000 824,000,000 583,000,000 588,000,000 2,768,000,000 2,512,000,000 2,472,000,000 2,620,000,000 2,617,000,000 2,568,000,000 
        other non-current liabilities
      3,624,000,000 3,739,000,000 3,687,000,000 3,754,000,000 3,492,000,000 3,351,000,000 3,216,000,000 3,232,000,000 3,312,000,000 3,264,000,000 3,480,000,000 3,537,000,000 3,532,000,000 3,513,000,000 3,640,000,000 3,563,000,000 3,568,000,000 3,578,000,000 3,987,000,000 3,953,000,000 3,816,000,000 3,847,000,000 3,760,000,000 3,276,000,000 2,783,000,000 1,437,000,000 1,299,000,000 1,314,000,000 1,346,000,000 1,424,000,000 1,515,000,000 1,593,000,000 1,912,000,000 1,804,000,000 1,405,000,000 1,289,000,000 1,235,000,000 1,224,000,000 1,262,000,000 1,266,000,000 1,300,000,000 1,224,000,000 1,245,000,000 1,339,000,000 1,367,000,000 1,359,000,000 1,351,000,000 1,386,000,000 1,389,000,000 1,415,000,000 1,534,000,000 1,629,000,000 1,672,000,000 1,555,000,000 1,597,000,000 859,000,000 681,000,000 773,000,000 815,000,000 723,000,000 803,000,000 815,000,000 862,000,000 898,000,000 827,000,000 798,000,000 888,000,000 738,000,000 772,000,000 864,000,000 813,000,000 886,000,000 864,000,000 804,000,000 873,000,000 945,000,000 
        shareowners' equity:
                                                                                  
        class a common stock
      1,000,000 1,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 3,000,000 4,000,000 
        class b common stock
      8,000,000 8,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 7,000,000 
        additional paid-in capital
      382,000,000 275,000,000 178,000,000 84,000,000  136,000,000  136,000,000        573,000,000 1,231,000,000 1,343,000,000 1,088,000,000 1,329,000,000 1,049,000,000 865,000,000 490,000,000 255,000,000 29,000,000 150,000,000 129,000,000 102,000,000 27,000,000                               3,000,000    5,000,000  2,000,000 49,000,000 59,000,000 46,000,000        
        retained earnings
      19,622,000,000 20,151,000,000 19,753,000,000 19,832,000,000 19,939,000,000 20,882,000,000 20,552,000,000 20,692,000,000 20,681,000,000 21,055,000,000 20,699,000,000 21,584,000,000 21,510,000,000 21,326,000,000 20,177,000,000 18,958,000,000 17,433,000,000 16,179,000,000 13,973,000,000 12,531,000,000 10,748,000,000 6,896,000,000 11,115,000,000 10,032,000,000 9,137,000,000 9,105,000,000 10,037,000,000 9,109,000,000 8,249,000,000 8,006,000,000 8,377,000,000 7,665,000,000 6,973,000,000 5,858,000,000 5,724,000,000 5,437,000,000 4,988,000,000 4,879,000,000 6,385,000,000 6,223,000,000 6,095,000,000 6,001,000,000 5,771,000,000 5,668,000,000 5,508,000,000 5,726,000,000 6,229,000,000 6,155,000,000 6,727,000,000 6,925,000,000 7,102,000,000 7,185,000,000 7,614,000,000 7,997,000,000 10,448,000,000 10,827,000,000 10,433,000,000 10,128,000,000 13,828,000,000 14,218,000,000 14,206,000,000 14,164,000,000 13,603,000,000 13,067,000,000 12,692,000,000 12,745,000,000 12,453,000,000 12,352,000,000 12,363,000,000 12,412,000,000 12,711,000,000 12,841,000,000 13,517,000,000 14,186,000,000 17,733,000,000 17,431,000,000 
        accumulated other comprehensive loss
      -4,250,000,000 -4,208,000,000 -4,117,000,000 -4,175,000,000 -4,288,000,000 -4,309,000,000 -3,704,000,000 -3,807,000,000 -3,781,000,000 -3,758,000,000 -1,540,000,000 -1,574,000,000 -1,481,000,000 -1,549,000,000 -3,218,000,000 -3,251,000,000 -3,257,000,000 -3,278,000,000 -3,029,000,000 -3,064,000,000 -4,659,000,000 -7,113,000,000 -6,022,000,000 -5,933,000,000 -5,876,000,000 -5,997,000,000 -4,617,000,000 -4,815,000,000 -4,818,000,000 -4,994,000,000 -5,288,000,000 -5,346,000,000 -5,638,000,000 -4,867,000,000 -4,224,000,000 -4,202,000,000 -4,462,000,000 -4,483,000,000 -3,651,000,000 -3,606,000,000 -3,647,000,000 -3,540,000,000 -3,851,000,000 -3,727,000,000 -3,688,000,000 -3,594,000,000 -611,000,000 -596,000,000 -489,000,000 -460,000,000 -3,469,000,000 -3,577,000,000 -3,595,000,000 -3,354,000,000 -2,929,000,000 -3,192,000,000 -3,020,000,000 -3,103,000,000 -6,040,000,000 -5,977,000,000 -6,052,000,000 -6,195,000,000 -5,153,000,000 -5,217,000,000 -5,155,000,000 -5,127,000,000 -5,531,000,000 -5,628,000,000 -5,639,000,000 -5,642,000,000 -1,619,000,000 -1,831,000,000 -1,934,000,000 -2,013,000,000 -2,174,000,000 -2,198,000,000 
        deferred compensation obligations
      5,000,000 5,000,000 5,000,000 4,000,000 4,000,000 7,000,000 6,000,000 6,000,000 6,000,000 9,000,000 9,000,000 9,000,000 9,000,000 13,000,000 12,000,000 12,000,000 12,000,000 16,000,000 16,000,000 16,000,000 15,000,000 20,000,000 20,000,000 20,000,000 19,000,000 26,000,000 25,000,000 25,000,000 25,000,000 32,000,000 32,000,000 31,000,000 31,000,000 37,000,000 37,000,000 36,000,000 36,000,000 45,000,000 44,000,000 44,000,000 43,000,000 51,000,000 51,000,000 50,000,000 49,000,000 59,000,000 59,000,000 58,000,000 58,000,000 69,000,000 68,000,000 67,000,000 66,000,000 78,000,000 77,000,000 76,000,000 76,000,000 88,000,000 87,000,000 86,000,000 85,000,000 103,000,000 101,000,000 101,000,000 99,000,000 108,000,000 108,000,000 107,000,000 106,000,000 121,000,000 120,000,000 119,000,000 118,000,000 137,000,000 137,000,000 136,000,000 
        less: treasury stock
      -5,000,000 -5,000,000 -5,000,000 -4,000,000 -4,000,000 -7,000,000 -6,000,000 -6,000,000 -6,000,000 -9,000,000 -9,000,000 -9,000,000 -9,000,000 -13,000,000 -12,000,000 -12,000,000 -12,000,000 -16,000,000 -16,000,000 -16,000,000 -15,000,000 -20,000,000 -20,000,000 -20,000,000 -19,000,000 -26,000,000 -25,000,000 -25,000,000 -25,000,000 -32,000,000 -32,000,000 -31,000,000 -31,000,000 -37,000,000 -37,000,000 -36,000,000 -36,000,000 -45,000,000 -44,000,000 -44,000,000 -43,000,000 -51,000,000 -51,000,000 -50,000,000 -49,000,000 -59,000,000 -59,000,000 -58,000,000 -58,000,000 -69,000,000 -68,000,000 -67,000,000 -66,000,000 -78,000,000 -77,000,000 -76,000,000 -76,000,000 -88,000,000 -87,000,000 -86,000,000 -85,000,000 -103,000,000 -101,000,000 -101,000,000 -99,000,000 -108,000,000 -108,000,000 -107,000,000 -106,000,000 -121,000,000 -120,000,000 -119,000,000 -118,000,000 -137,000,000 -137,000,000 -136,000,000 
        total equity for controlling interests
      15,763,000,000 16,227,000,000 15,823,000,000 15,750,000,000 15,660,000,000 16,718,000,000 16,857,000,000 17,030,000,000 16,909,000,000 17,306,000,000 19,168,000,000 20,019,000,000 20,038,000,000 19,786,000,000 16,968,000,000 16,289,000,000 15,416,000,000 14,253,000,000 12,041,000,000 10,805,000,000 7,147,000,000 657,000,000 5,592,000,000 4,363,000,000 3,299,000,000 3,267,000,000 5,558,000,000 4,405,000,000 3,467,000,000 3,021,000,000 3,098,000,000 2,328,000,000 1,344,000,000 1,000,000,000 1,509,000,000 1,244,000,000 535,000,000 405,000,000 2,743,000,000 2,626,000,000 2,457,000,000 2,470,000,000 1,929,000,000 1,950,000,000 1,829,000,000 2,141,000,000 5,627,000,000 5,568,000,000 6,247,000,000 6,474,000,000 3,642,000,000 3,617,000,000 4,028,000,000 4,653,000,000 7,529,000,000 7,645,000,000 7,423,000,000 7,035,000,000 7,798,000,000 8,254,000,000 8,164,000,000 7,979,000,000 8,460,000,000 7,865,000,000 7,547,000,000 7,630,000,000 6,981,000,000          
        noncontrolling interests
      28,000,000 28,000,000 25,000,000 27,000,000 24,000,000 25,000,000 27,000,000 23,000,000 24,000,000 8,000,000 12,000,000 18,000,000 15,000,000 17,000,000 20,000,000 21,000,000 18,000,000 16,000,000 16,000,000 17,000,000 12,000,000 12,000,000 14,000,000 13,000,000 14,000,000 16,000,000 16,000,000 18,000,000 18,000,000 16,000,000 28,000,000 28,000,000 31,000,000 30,000,000 30,000,000 30,000,000 25,000,000 24,000,000 24,000,000 24,000,000 23,000,000 21,000,000 19,000,000   17,000,000    14,000,000    80,000,000    73,000,000    68,000,000    66,000,000 65,000,000          
        total shareowners' equity
      15,791,000,000  15,848,000,000 15,777,000,000 15,684,000,000  16,884,000,000 17,053,000,000                                                                     
        total liabilities and shareowners' equity
      71,809,000,000  71,392,000,000 70,923,000,000 68,466,000,000  68,263,000,000 69,418,000,000                                                                     
        liabilities and shareowners’ equity
                                                                                  
        current maturities of long-term debt and finance leases
       608,000,000                                                                           
        shareowners’ equity:
                                                                                  
        total shareowners’ equity
       16,255,000,000    16,743,000,000   16,933,000,000 17,314,000,000 19,180,000,000 20,037,000,000 20,053,000,000 19,803,000,000 16,988,000,000 16,310,000,000 15,434,000,000 14,269,000,000 12,057,000,000 10,822,000,000 7,159,000,000 669,000,000 5,606,000,000 4,376,000,000 3,313,000,000 3,283,000,000 5,574,000,000 4,423,000,000 3,485,000,000 3,037,000,000 3,126,000,000 2,356,000,000 1,375,000,000 1,030,000,000 1,539,000,000 1,274,000,000 560,000,000 429,000,000 2,767,000,000 2,650,000,000 2,480,000,000 2,491,000,000 1,948,000,000 1,968,000,000 1,847,000,000 2,158,000,000 5,644,000,000 5,585,000,000 6,262,000,000 6,488,000,000 3,655,000,000 3,630,000,000 4,043,000,000 4,733,000,000 7,614,000,000 7,725,000,000 7,499,000,000 7,108,000,000 7,869,000,000 8,329,000,000 8,234,000,000 8,047,000,000 8,526,000,000 7,930,000,000 7,613,000,000 7,696,000,000 7,046,000,000 6,793,000,000 6,780,000,000 6,780,000,000 11,102,000,000 11,020,000,000 11,593,000,000 12,183,000,000 15,569,000,000 15,244,000,000 
        total liabilities and shareowners’ equity
       73,090,000,000    70,070,000,000   67,628,000,000 70,857,000,000 70,281,000,000 70,347,000,000 72,189,000,000 71,124,000,000 69,544,000,000 70,089,000,000 70,113,000,000 69,405,000,000 65,739,000,000 64,869,000,000 63,312,000,000 62,408,000,000 62,406,000,000 62,057,000,000 60,895,000,000 57,857,000,000 53,282,000,000 52,787,000,000 52,061,000,000 50,016,000,000 46,689,000,000 45,223,000,000 44,464,000,000 45,403,000,000 41,356,000,000 39,724,000,000 38,380,000,000 40,377,000,000 38,342,000,000 38,339,000,000 39,168,000,000 38,311,000,000 39,002,000,000 37,251,000,000 37,332,000,000 35,471,000,000 35,906,000,000 34,861,000,000 37,085,000,000 36,212,000,000 37,476,000,000 36,703,000,000 38,005,000,000 38,863,000,000 39,064,000,000 37,177,000,000 35,963,000,000 34,701,000,000 35,238,000,000 35,152,000,000 34,594,000,000 33,597,000,000 32,907,000,000 33,269,000,000 32,504,000,000 31,883,000,000 32,211,000,000 32,540,000,000 33,773,000,000 31,879,000,000 38,165,000,000 38,056,000,000 37,470,000,000 39,042,000,000 34,496,000,000 33,513,000,000 
        marketable securities
         92,000,000 263,000,000 206,000,000 205,000,000 213,000,000 232,000,000 2,866,000,000 2,967,000,000 3,071,000,000 3,208,000,000 1,993,000,000 331,000,000 336,000,000 337,000,000 338,000,000 348,000,000 346,000,000 351,000,000 406,000,000 402,000,000 403,000,000 505,000,000 503,000,000 498,000,000 725,000,000 712,000,000 810,000,000 744,000,000 720,000,000 665,000,000 749,000,000 1,043,000,000 1,060,000,000 1,031,000,000 1,091,000,000 2,059,000,000 2,613,000,000 2,380,000,000 1,996,000,000 2,248,000,000 2,792,000,000 1,935,000,000 992,000,000 1,367,000,000 1,543,000,000 1,089,000,000 580,000,000 1,467,000,000 1,384,000,000 876,000,000 597,000,000 586,000,000 604,000,000 947,000,000 1,241,000,000 1,320,000,000 946,000,000 787,000,000 711,000,000 732,000,000 755,000,000 571,000,000 558,000,000 546,000,000 529,000,000 608,000,000 542,000,000 523,000,000      
        less: allowance for credit losses
          -142,000,000 -136,000,000 -128,000,000 -126,000,000 -144,000,000 -126,000,000 -132,000,000 -151,000,000 -149,000,000 -146,000,000 -143,000,000 -145,000,000 -136,000,000 -128,000,000 -128,000,000 -123,000,000 -131,000,000 -138,000,000 -160,000,000 -153,000,000 -119,000,000                                                    
        income taxes payable
          965,000,000                                  164,000,000 133,000,000 538,000,000    451,000,000    496,000,000  237,000,000 221,000,000 589,000,000  391,000,000 390,000,000 567,000,000                359,000,000  563,000,000 108,000,000 
        assets held for sale
             1,183,000,000             1,135,000,000 1,197,000,000                                                       
        liabilities to be disposed of
             373,000,000             296,000,000 347,000,000                                                       
        materials and supplies
              898,000,000                                                                    
        investments and restricted cash
                    20,000,000 21,000,000 22,000,000 26,000,000 24,000,000 25,000,000 25,000,000 25,000,000 25,000,000 24,000,000 23,000,000 24,000,000 169,000,000 168,000,000 169,000,000 170,000,000    483,000,000    476,000,000    473,000,000    489,000,000    444,000,000    307,000,000                       
        hedge margin liabilities
                    1,031,000,000            713,000,000       17,000,000 48,000,000 138,000,000 332,000,000 575,000,000 487,000,000 582,000,000 641,000,000 717,000,000 737,000,000 753,000,000 912,000,000                                
        current income taxes receivable
                               382,000,000 204,000,000 601,000,000 847,000,000 940,000,000 320,000,000 307,000,000 288,000,000 1,573,000,000                                           
        current maturities of long-term debt and commercial paper
                               3,420,000,000    2,805,000,000 3,200,000,000 2,591,000,000 2,683,000,000 4,011,000,000 4,555,000,000 3,817,000,000 4,302,000,000 3,681,000,000 3,820,000,000 2,816,000,000 3,869,000,000 3,018,000,000 4,557,000,000 3,252,000,000 3,163,000,000 923,000,000 2,393,000,000 1,902,000,000 2,222,000,000 48,000,000 1,703,000,000 1,086,000,000 1,615,000,000 1,781,000,000 3,859,000,000 1,911,000,000 919,000,000 33,000,000 1,310,000,000 1,374,000,000 1,554,000,000 355,000,000 994,000,000 1,637,000,000 1,406,000,000 853,000,000 1,397,000,000 2,017,000,000 3,346,000,000 2,074,000,000 2,895,000,000 3,621,000,000 2,508,000,000 3,512,000,000 1,374,000,000 1,487,000,000 
        long-term debt
                                   19,931,000,000 20,101,000,000 20,120,000,000 20,409,000,000 20,278,000,000 14,355,000,000 14,257,000,000 12,938,000,000 12,394,000,000 11,506,000,000 11,550,000,000 11,569,000,000 11,316,000,000 10,044,000,000 9,900,000,000 9,941,000,000 9,864,000,000 9,858,000,000 9,940,000,000 9,860,000,000 10,824,000,000 10,897,000,000 10,837,000,000 11,051,000,000 11,089,000,000 11,148,000,000 11,112,000,000 11,079,000,000 11,095,000,000 11,092,000,000 10,787,000,000 10,504,000,000 10,491,000,000 8,648,000,000 8,614,000,000 8,548,000,000 8,668,000,000 8,908,000,000 8,866,000,000 8,737,000,000 7,797,000,000 8,064,000,000 7,233,000,000 7,294,000,000 7,506,000,000 3,287,000,000 3,101,000,000 
        non-current investments and restricted cash
                                    307,000,000 306,000,000 311,000,000  481,000,000 479,000,000 490,000,000  485,000,000 485,000,000 484,000,000  483,000,000 469,000,000 464,000,000  445,000,000 445,000,000 445,000,000  406,000,000 406,000,000 406,000,000  305,000,000 304,000,000 304,000,000 303,000,000 303,000,000 304,000,000 303,000,000 458,000,000               
        derivative assets
                                                455,000,000 435,000,000 620,000,000 515,000,000 441,000,000 342,000,000 305,000,000 323,000,000 337,000,000 331,000,000 488,000,000 535,000,000                       
        total equity for non-controlling interests
                                                 18,000,000 18,000,000  17,000,000 17,000,000 15,000,000  13,000,000 13,000,000 15,000,000  85,000,000 80,000,000 76,000,000  71,000,000 75,000,000 70,000,000  66,000,000 65,000,000 66,000,000            
        finance receivables
                                                                166,000,000 192,000,000 196,000,000 203,000,000 259,000,000 266,000,000 277,000,000 287,000,000 305,000,000 325,000,000 408,000,000 480,000,000 589,000,000 524,000,000 513,000,000 468,000,000 472,000,000 423,000,000 
        non-current finance receivables
                                                                231,000,000 248,000,000 275,000,000 288,000,000 313,000,000 312,000,000 337,000,000 337,000,000 362,000,000 379,000,000 429,000,000 476,000,000       
        income tax receivable
                                                                 157,000,000 123,000,000  120,000,000 284,000,000 245,000,000            
        income taxes accrued
                                                                  307,000,000  129,000,000 291,000,000 348,000,000 258,000,000           
        income taxes receivable
                                                                   287,000,000    266,000,000    167,000,000 228,000,000 252,000,000 127,000,000 1,256,000,000   
        shareowners’ equity: - sum
                                                                         6,900,000,000 6,886,000,000 6,901,000,000 11,222,000,000 11,139,000,000 11,711,000,000 12,320,000,000 15,706,000,000 15,380,000,000 
        pension and postretirement benefit assets
                                                                           10,000,000 4,523,000,000 4,497,000,000 4,462,000,000 4,421,000,000 2,480,000,000 2,028,000,000 
        dividends payable
                                                                               440,000,000   
        long-term finance receivables
                                                                            490,000,000 465,000,000 450,000,000 431,000,000 474,000,000 431,000,000 
        marketable securities and short-term investments
                                                                             511,000,000 475,000,000 577,000,000 754,000,000 1,265,000,000 
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 2014-03-31 2013-12-31 2013-09-30 2013-06-30 2013-03-31 2012-12-31 2012-09-30 2012-06-30 2012-03-31 2011-12-31 2011-09-30 2011-06-30 2011-03-31 2010-12-31 2010-09-30 2010-06-30 2010-03-31 2009-12-31 2009-09-30 2009-06-30 2009-03-31 2008-12-31 2008-09-30 2008-06-30 2008-03-31 2007-12-31 2007-09-30 
                                                                                   
          cash flows from operating activities:
                                                                                   
          net income
        864,000,000 1,791,000,000 1,311,000,000 1,283,000,000 1,187,000,000 1,721,000,000 1,539,000,000 1,409,000,000 1,113,000,000 1,605,000,000 1,127,000,000 2,081,000,000 1,895,000,000 3,453,000,000 2,584,000,000 2,849,000,000 2,662,000,000 3,093,000,000 2,329,000,000 2,676,000,000 4,792,000,000 -3,347,000,000 1,957,000,000 1,768,000,000 965,000,000 -106,000,000 1,750,000,000 1,685,000,000 1,111,000,000 453,000,000 1,508,000,000 1,485,000,000 1,345,000,000 1,104,000,000 1,264,000,000 1,384,000,000 1,158,000,000 -239,000,000 1,270,000,000 1,269,000,000 1,131,000,000 1,331,000,000 1,257,000,000 1,230,000,000 1,026,000,000 453,000,000 1,214,000,000 454,000,000 911,000,000 1,167,000,000 1,097,000,000 1,071,000,000 1,037,000,000 -1,748,000,000 469,000,000 1,116,000,000 970,000,000 814,000,000 1,042,000,000 1,063,000,000 885,000,000 1,119,000,000 991,000,000 845,000,000 533,000,000 757,000,000 549,000,000 445,000,000 401,000,000 254,000,000 970,000,000 873,000,000 906,000,000 -2,641,000,000 1,076,000,000 
          adjustments to reconcile net income to net cash from operating activities:
                                                                                   
          depreciation and amortization
        985,000,000 972,000,000 926,000,000 936,000,000 912,000,000 919,000,000 905,000,000 887,000,000 898,000,000 867,000,000 837,000,000 828,000,000 834,000,000 888,000,000 774,000,000 762,000,000 764,000,000 754,000,000 738,000,000 739,000,000 722,000,000 712,000,000 677,000,000 661,000,000 648,000,000 630,000,000 587,000,000 575,000,000 568,000,000 545,000,000 524,000,000 542,000,000 596,000,000 594,000,000 572,000,000 562,000,000 554,000,000 563,000,000 554,000,000 555,000,000 552,000,000 541,000,000 527,000,000 510,000,000 506,000,000 497,000,000 485,000,000 473,000,000 468,000,000 467,000,000 460,000,000 466,000,000 474,000,000 476,000,000 464,000,000 459,000,000 459,000,000 451,000,000 447,000,000 443,000,000 441,000,000 444,000,000 448,000,000 449,000,000 451,000,000 450,000,000 441,000,000 426,000,000 430,000,000 454,000,000 456,000,000 452,000,000 452,000,000 443,000,000 435,000,000 
          pension and postretirement benefit expense
        215,000,000 246,000,000 249,000,000 257,000,000 257,000,000 924,000,000 256,000,000 259,000,000 259,000,000 601,000,000 243,000,000 243,000,000 243,000,000 -795,000,000 233,000,000 232,000,000 201,000,000 200,000,000 183,000,000 185,000,000 -3,024,000,000 6,644,000,000 160,000,000 161,000,000 160,000,000 2,575,000,000 190,000,000 188,000,000 188,000,000 1,781,000,000 153,000,000 154,000,000 154,000,000 992,000,000 188,000,000 231,000,000 232,000,000 2,921,000,000 267,000,000 270,000,000 267,000,000 382,000,000 268,000,000 269,000,000 270,000,000 1,306,000,000 211,000,000 1,283,000,000 240,000,000 280,000,000 273,000,000 279,000,000 283,000,000 5,044,000,000 236,000,000 235,000,000 238,000,000 892,000,000 256,000,000 256,000,000 256,000,000 231,000,000 224,000,000 224,000,000 224,000,000 213,000,000 218,000,000 223,000,000 218,000,000 184,000,000 181,000,000     
          pension and postretirement benefit contributions
        -79,000,000 -23,000,000 -417,000,000 -854,000,000 -67,000,000 -90,000,000 -1,284,000,000 -100,000,000 -50,000,000 -30,000,000 -35,000,000 -51,000,000 -1,277,000,000 -236,000,000 -1,983,000,000 -78,000,000 -45,000,000 -245,000,000 -55,000,000 -61,000,000 -215,000,000 -1,818,000,000 -1,044,000,000 -41,000,000 -222,000,000 -41,000,000 -1,213,000,000 -894,000,000 -214,000,000 -49,000,000 -45,000,000 -48,000,000 -44,000,000 -5,209,000,000 -55,000,000 -41,000,000 -2,489,000,000 -1,370,000,000 -1,209,000,000 -46,000,000 -43,000,000 -1,082,000,000 -48,000,000 -52,000,000 -47,000,000 -1,095,000,000 -48,000,000 -59,000,000 -56,000,000 -54,000,000 -44,000,000 -57,000,000 -57,000,000 -53,000,000 -414,000,000 -230,000,000 -220,000,000 -39,000,000 -101,000,000 -44,000,000 -1,252,000,000 -2,171,000,000 -257,000,000 -156,000,000 -656,000,000 -166,000,000 -578,000,000 -156,000,000 -24,000,000 -127,000,000 -26,000,000     
          self-insurance reserves
        16,000,000 160,000,000 -93,000,000 168,000,000 1,000,000 30,000,000 53,000,000 -66,000,000 27,000,000 -24,000,000 17,000,000 84,000,000 -20,000,000 -202,000,000 70,000,000 157,000,000 -45,000,000 56,000,000 -8,000,000 126,000,000 4,000,000 115,000,000 95,000,000 169,000,000 124,000,000 -4,000,000 -83,000,000 -24,000,000 -74,000,000 41,000,000 -61,000,000 -55,000,000 -11,000,000           -30,000,000 76,000,000 -200,000,000 -20,000,000 -57,000,000 102,000,000 -72,000,000 23,000,000 -19,000,000 15,000,000 71,000,000 59,000,000 11,000,000 9,000,000 2,000,000 48,000,000 -6,000,000 28,000,000 -29,000,000 59,000,000 -13,000,000 78,000,000 50,000,000 -9,000,000 -72,000,000 102,000,000 -81,000,000 55,000,000 11,000,000 49,000,000 -111,000,000 
          deferred tax expense
        45,000,000 26,000,000 50,000,000 -44,000,000 -40,000,000 -39,000,000 -48,000,000 50,000,000 22,000,000 -128,000,000 159,000,000 112,000,000 56,000,000 65,000,000 106,000,000 151,000,000 209,000,000 374,000,000 144,000,000 185,000,000 942,000,000 -1,424,000,000 282,000,000 198,000,000 86,000,000  -232,000,000 197,000,000 78,000,000 540,000,000 76,000,000 36,000,000 106,000,000 935,000,000 120,000,000 81,000,000 94,000,000 273,000,000 -119,000,000 -36,000,000 5,000,000    -49,000,000 318,000,000 259,000,000 -132,000,000 -60,000,000                           
          stock compensation expense
        24,000,000 32,000,000 25,000,000 -5,000,000 21,000,000 45,000,000 -24,000,000 30,000,000 -27,000,000 34,000,000 21,000,000 39,000,000 126,000,000 718,000,000 233,000,000 231,000,000 386,000,000 178,000,000 179,000,000 206,000,000 315,000,000 288,000,000 140,000,000 137,000,000 231,000,000 199,000,000 203,000,000 205,000,000 308,000,000 127,000,000 129,000,000 139,000,000 239,000,000 121,000,000 118,000,000 133,000,000 212,000,000 120,000,000 125,000,000 131,000,000 215,000,000 122,000,000 124,000,000 134,000,000 194,000,000 106,000,000 124,000,000 142,000,000 164,000,000 107,000,000 118,000,000 131,000,000 157,000,000 126,000,000 126,000,000 133,000,000 162,000,000 122,000,000 130,000,000 152,000,000 120,000,000 170,000,000 111,000,000 138,000,000 100,000,000 118,000,000 93,000,000 114,000,000 105,000,000 142,000,000 123,000,000 134,000,000 117,000,000 112,000,000 122,000,000 
          other losses
        73,000,000 268,000,000 -219,000,000 42,000,000 22,000,000 201,000,000 -105,000,000 37,000,000 129,000,000 176,000,000 108,000,000 -6,000,000 -13,000,000 148,000,000 -36,000,000 -33,000,000 44,000,000 104,000,000   57,000,000 753,000,000 67,000,000 64,000,000 33,000,000  -62,000,000 68,000,000 40,000,000 50,000,000 63,000,000 109,000,000 71,000,000 58,000,000 -10,000,000 -20,000,000 9,000,000 -33,000,000 -60,000,000 -14,000,000 -91,000,000    -5,000,000  58,000,000 74,000,000 70,000,000  50,000,000 109,000,000 -207,000,000 24,000,000 47,000,000 35,000,000 80,000,000 85,000,000 69,000,000 68,000,000 23,000,000 2,000,000 -143,000,000 31,000,000 97,000,000 50,000,000 63,000,000 71,000,000 -69,000,000 53,000,000 158,000,000 265,000,000 158,000,000 120,000,000 77,000,000 
          changes in assets and liabilities, net of effects of acquisitions:
                                                                                   
          accounts receivable
        1,085,000,000 -1,236,000,000 314,000,000 -420,000,000 960,000,000 -1,961,000,000 -131,000,000 34,000,000 1,492,000,000 -1,624,000,000 -18,000,000 644,000,000 2,254,000,000 -1,344,000,000 202,000,000 -407,000,000 1,227,000,000 -2,126,000,000 -460,000,000 4,000,000 435,000,000 -1,914,000,000 247,000,000 -1,118,000,000 1,223,000,000 -1,560,000,000 26,000,000 -484,000,000 1,301,000,000 -1,517,000,000 -174,000,000 69,000,000 1,201,000,000 -1,840,000,000 -320,000,000 4,000,000 1,134,000,000 -1,486,000,000 -272,000,000 -28,000,000 1,082,000,000 -1,190,000,000 -142,000,000 117,000,000 763,000,000 -971,000,000 -137,000,000 -74,000,000 659,000,000 -932,000,000 -125,000,000 121,000,000 421,000,000 -592,000,000 -22,000,000 -95,000,000 585,000,000 -834,000,000 -8,000,000 -127,000,000 312,000,000 -489,000,000 -85,000,000 -135,000,000 177,000,000 -580,000,000 -302,000,000 102,000,000 750,000,000 146,000,000 -70,000,000 -41,000,000 162,000,000 -452,000,000 -121,000,000 
          other assets
        -27,000,000 145,000,000 60,000,000 -147,000,000 7,000,000 -46,000,000 43,000,000 18,000,000 55,000,000 339,000,000 -439,000,000 125,000,000 62,000,000 215,000,000 -36,000,000 -69,000,000 7,000,000 56,000,000 87,000,000 -194,000,000 363,000,000 -173,000,000 90,000,000 92,000,000 209,000,000 -80,000,000 380,000,000 270,000,000 128,000,000 -545,000,000 -46,000,000 245,000,000 1,100,000,000                                           
          accounts payable
        -495,000,000 611,000,000 -359,000,000 464,000,000 -906,000,000 1,091,000,000 -144,000,000 114,000,000 -799,000,000 681,000,000 -137,000,000 -253,000,000 -1,668,000,000 986,000,000 -444,000,000 235,000,000 -743,000,000 1,245,000,000 -36,000,000 317,000,000 -261,000,000 1,354,000,000 167,000,000 484,000,000 -1,101,000,000 1,333,000,000 -132,000,000 361,000,000 -1,143,000,000 1,425,000,000 -131,000,000 341,000,000 -601,000,000 1,003,000,000 123,000,000 141,000,000 -675,000,000 737,000,000 34,000,000 261,000,000 -571,000,000 598,000,000 -187,000,000 13,000,000 -571,000,000 676,000,000 -43,000,000 1,000,000 -358,000,000 647,000,000 -220,000,000 72,000,000 -281,000,000 221,000,000 -116,000,000 113,000,000 -276,000,000 316,000,000 -44,000,000 58,000,000 -81,000,000 203,000,000 63,000,000 -49,000,000 48,000,000 212,000,000 -26,000,000 -179,000,000 -114,000,000 -19,000,000 -81,000,000 182,000,000 5,000,000 180,000,000 -45,000,000 
          accrued wages and withholdings
        -453,000,000 229,000,000 245,000,000 -77,000,000 -370,000,000 153,000,000 211,000,000 125,000,000 12,000,000 -141,000,000 380,000,000 -27,000,000 -508,000,000 -130,000,000 289,000,000 -5,000,000 -343,000,000 -551,000,000 79,000,000 28,000,000 199,000,000 301,000,000 559,000,000 688,000,000 83,000,000 60,000,000 -250,000,000 -162,000,000 -94,000,000 305,000,000 209,000,000 58,000,000 -67,000,000 76,000,000 135,000,000 17,000,000 -35,000,000 63,000,000 119,000,000 35,000,000 -108,000,000 -58,000,000 174,000,000 5,000,000 -184,000,000 207,000,000 140,000,000 -266,000,000 25,000,000 295,000,000 170,000,000 -45,000,000 -4,000,000 85,000,000 47,000,000 -77,000,000 43,000,000 -28,000,000 198,000,000 25,000,000 144,000,000 -292,000,000 -122,000,000 133,000,000 379,000,000 -368,000,000 -8,000,000 96,000,000 178,000,000 -311,000,000 109,000,000 11,000,000 235,000,000 -299,000,000 104,000,000 
          other liabilities
        29,000,000 11,000,000 381,000,000 -1,210,000,000 301,000,000 324,000,000 284,000,000 -804,000,000 185,000,000 115,000,000 -25,000,000 -537,000,000 405,000,000 -490,000,000 459,000,000 -151,000,000 173,000,000 86,000,000 92,000,000 -207,000,000 180,000,000 -230,000,000 -119,000,000 137,000,000 102,000,000 -211,000,000 336,000,000 -30,000,000 87,000,000 135,000,000 13,000,000 46,000,000 -24,000,000                                           
          other operating activities
        -58,000,000 70,000,000 9,000,000 -45,000,000 33,000,000 43,000,000    -60,000,000 -5,000,000 -45,000,000 -32,000,000 56,000,000 28,000,000 -61,000,000 -17,000,000   -24,000,000 22,000,000 -85,000,000 58,000,000 -3,000,000 9,000,000 66,000,000 -14,000,000 -25,000,000 -7,000,000 -2,000,000 4,000,000 12,000,000 2,000,000 38,000,000 41,000,000 -12,000,000 -20,000,000 -2,000,000 -31,000,000 8,000,000 -2,000,000 -5,000,000 -40,000,000 -6,000,000 45,000,000 -18,000,000 -18,000,000 25,000,000 -57,000,000 -17,000,000 -41,000,000 -25,000,000 -23,000,000 -28,000,000 -33,000,000 -23,000,000 -2,000,000 -18,000,000 -12,000,000 8,000,000 -9,000,000 2,000,000 4,000,000 1,000,000 16,000,000 -2,000,000 31,000,000 41,000,000 10,000,000 -39,000,000 4,000,000 -6,000,000 54,000,000 -27,000,000 
          net cash from operating activities
        2,224,000,000 3,302,000,000 2,482,000,000 348,000,000 2,318,000,000 3,315,000,000 1,498,000,000 1,993,000,000 3,316,000,000 2,411,000,000 2,233,000,000 3,237,000,000 2,357,000,000 3,332,000,000 2,479,000,000 3,813,000,000 4,480,000,000 3,246,000,000 3,307,000,000 3,923,000,000 4,531,000,000 1,176,000,000 3,336,000,000 3,397,000,000 2,550,000,000 2,946,000,000 1,486,000,000 1,930,000,000 2,277,000,000 3,289,000,000 2,222,000,000 3,133,000,000 4,067,000,000 -2,939,000,000 1,797,000,000 2,382,000,000 239,000,000 1,110,000,000 670,000,000 2,023,000,000 2,670,000,000 1,015,000,000 2,176,000,000 1,488,000,000 2,751,000,000 1,535,000,000 2,359,000,000 -435,000,000 2,267,000,000 2,244,000,000 1,629,000,000 1,673,000,000 1,758,000,000 2,113,000,000 1,253,000,000 1,570,000,000 2,280,000,000 1,711,000,000 2,048,000,000 2,033,000,000 1,281,000,000 -88,000,000 911,000,000 1,463,000,000 1,549,000,000 1,052,000,000 1,078,000,000 959,000,000 2,196,000,000 1,478,000,000 1,920,000,000 1,723,000,000 3,305,000,000 -4,145,000,000 1,672,000,000 
          cash flows from investing activities:
                                                                                   
          capital expenditures
        -1,031,000,000 -716,000,000 -970,000,000 -1,123,000,000 -876,000,000 -1,098,000,000 -843,000,000 -933,000,000 -1,035,000,000 -2,049,000,000 -1,289,000,000 -1,211,000,000 -609,000,000 -2,491,000,000 -890,000,000 -840,000,000 -548,000,000 -1,624,000,000 -900,000,000 -836,000,000 -834,000,000 -2,193,000,000 -1,154,000,000 -1,132,000,000 -933,000,000 -2,044,000,000 -1,475,000,000 -1,347,000,000 -1,514,000,000 -1,793,000,000 -1,641,000,000 -1,312,000,000 -1,537,000,000 -1,519,000,000 -1,699,000,000 -1,071,000,000 -938,000,000 -1,128,000,000 -874,000,000 -536,000,000 -427,000,000 -731,000,000 -690,000,000 -593,000,000 -365,000,000 -884,000,000 -631,000,000 -491,000,000 -322,000,000 -460,000,000 -615,000,000 -537,000,000 -453,000,000 -550,000,000 -654,000,000 -521,000,000 -428,000,000 -448,000,000 -606,000,000 -549,000,000 -402,000,000 -378,000,000 -347,000,000 -381,000,000 -283,000,000 -417,000,000 -514,000,000 -289,000,000 -382,000,000 -528,000,000 -721,000,000 -726,000,000 -661,000,000 -826,000,000 -788,000,000 
          free cash flows
        1,193,000,000 2,586,000,000 1,512,000,000 -775,000,000 1,442,000,000 2,217,000,000 655,000,000 1,060,000,000 2,281,000,000 362,000,000 944,000,000 2,026,000,000 1,748,000,000 841,000,000 1,589,000,000 2,973,000,000 3,932,000,000 1,622,000,000 2,407,000,000 3,087,000,000 3,697,000,000 -1,017,000,000 2,182,000,000 2,265,000,000 1,617,000,000 902,000,000 11,000,000 583,000,000 763,000,000 1,496,000,000 581,000,000 1,821,000,000 2,530,000,000 -4,458,000,000 98,000,000 1,311,000,000 -699,000,000 -18,000,000 -204,000,000 1,487,000,000 2,243,000,000 284,000,000 1,486,000,000 895,000,000 2,386,000,000 651,000,000 1,728,000,000 -926,000,000 1,945,000,000 1,784,000,000 1,014,000,000 1,136,000,000 1,305,000,000 1,563,000,000 599,000,000 1,049,000,000 1,852,000,000 1,263,000,000 1,442,000,000 1,484,000,000 879,000,000 -466,000,000 564,000,000 1,082,000,000 1,266,000,000 635,000,000 564,000,000 670,000,000 1,814,000,000 950,000,000 1,199,000,000 997,000,000 2,644,000,000 -4,971,000,000 884,000,000 
          proceeds from disposal of businesses, property, plant and equipment
        82,000,000 115,000,000 494,000,000 26,000,000 65,000,000 45,000,000 1,042,000,000 15,000,000 13,000,000 26,000,000 117,000,000 45,000,000 5,000,000 3,000,000   2,000,000 7,000,000                                                         
          purchases of marketable securities
         -90,000,000 -24,000,000 -2,000,000 -50,000,000 -174,000,000 -377,000,000 -599,000,000 -2,371,000,000 -1,711,000,000 -63,000,000 -64,000,000 -68,000,000 -115,000,000 -56,000,000 -63,000,000 -78,000,000 -52,000,000 -71,000,000 -51,000,000 -80,000,000 -74,000,000 -104,000,000 -135,000,000 -248,000,000 -339,000,000 -188,000,000 -269,000,000 -177,000,000 -166,000,000 -384,000,000 -565,000,000 -519,000,000 -566,000,000 -1,119,000,000 -1,532,000,000 -1,599,000,000 -1,341,000,000 -1,521,000,000 -2,644,000,000 -1,909,000,000 -974,000,000 -738,000,000 -1,226,000,000 -587,000,000 -473,000,000 -860,000,000 -1,114,000,000 -501,000,000 -101,000,000 -316,000,000 -780,000,000 -1,160,000,000 -1,073,000,000 -1,524,000,000   -739,000,000 -727,000,000      -865,000,000       
          sales and maturities of marketable securities
         64,000,000 24,000,000 171,000,000 34,000,000 23,000,000 10,000,000 19,000,000 2,696,000,000 304,000,000 494,000,000 724,000,000 1,179,000,000 62,000,000 63,000,000 70,000,000 60,000,000 109,000,000 43,000,000 80,000,000 134,000,000 51,000,000 68,000,000 161,000,000 80,000,000 66,000,000 337,000,000 131,000,000 349,000,000 274,000,000 159,000,000 207,000,000 246,000,000 408,000,000 471,000,000 555,000,000 556,000,000 1,686,000,000 1,698,000,000 1,366,000,000 974,000,000 1,567,000,000 1,981,000,000 1,897,000,000 943,000,000 1,250,000,000 1,002,000,000 763,000,000 91,000,000 1,464,000,000 776,000,000 616,000,000 101,000,000 84,000,000 297,000,000 1,142,000,000 1,462,000,000 1,133,000,000 1,149,000,000   802,000,000 820,000,000      763,000,000       
          acquisitions, net of cash acquired
         -1,489,000,000 -1,000,000 -478,000,000 -5,000,000 -22,000,000 -44,000,000 -1,290,000,000 -5,000,000 -34,000,000                                                               
          other investing activities
        5,000,000 25,000,000 -4,000,000 4,000,000 -10,000,000 2,000,000 -22,000,000 10,000,000 -14,000,000 -21,000,000 -10,000,000 -5,000,000 17,000,000 -276,000,000 -31,000,000 -4,000,000 -22,000,000 -6,000,000 35,000,000 -5,000,000 -6,000,000 -26,000,000 -9,000,000 -1,000,000 -5,000,000 9,000,000 12,000,000 -80,000,000 -16,000,000 24,000,000 -16,000,000 -9,000,000 2,000,000 -19,000,000 6,000,000 8,000,000 6,000,000 -4,000,000 -20,000,000 -2,000,000 -33,000,000 106,000,000 -126,000,000 -1,000,000 -9,000,000 -34,000,000 2,000,000 -15,000,000 -16,000,000 -205,000,000 34,000,000 -86,000,000 78,000,000 60,000,000 30,000,000 80,000,000 -76,000,000 -14,000,000 -120,000,000 -107,000,000 -16,000,000 112,000,000 85,000,000 107,000,000 -11,000,000 -28,000,000 -10,000,000 60,000,000 22,000,000 -92,000,000 11,000,000 -189,000,000 -93,000,000 105,000,000 -50,000,000 
          net cash from investing activities
        -944,000,000         -3,204,000,000 -1,070,000,000 -1,046,000,000 -1,813,000,000 -5,064,000,000 -909,000,000 -927,000,000 -572,000,000 -2,218,000,000 -866,000,000 32,000,000 -766,000,000 -2,177,000,000 -1,163,000,000 -1,009,000,000 -934,000,000  -1,180,000,000 -1,431,000,000 -1,416,000,000 -1,831,000,000 -1,679,000,000 -1,374,000,000 -1,446,000,000 -1,357,000,000 -1,591,000,000 -1,107,000,000 -920,000,000 -539,000,000 -233,000,000 -686,000,000 -1,108,000,000    -1,357,000,000 -662,000,000 -337,000,000 -957,000,000 -845,000,000 349,000,000 -610,000,000 -1,100,000,000 -753,000,000 -428,000,000 -600,000,000 -48,000,000 -259,000,000 -421,000,000 -1,047,000,000 -787,000,000 -282,000,000 -161,000,000 115,000,000 -358,000,000 -250,000,000 -369,000,000 -464,000,000 -19,000,000 -396,000,000 -486,000,000 -754,000,000 -911,000,000 -1,028,000,000 -506,000,000 -370,000,000 
          cash flows from financing activities:
                                                                                   
          proceeds from long-term borrowings
         4,128,000,000 25,000,000   883,000,000 43,000,000 2,503,000,000         567,000,000 183,000,000 4,253,000,000 403,000,000 2,149,000,000 512,000,000 2,141,000,000 150,000,000 539,000,000 354,000,000 159,000,000 6,688,000,000            239,000,000 522,000,000   -1,000,000 101,000,000 4,000,000 1,737,000,000 4,000,000 2,000,000 108,000,000 157,000,000 12,000,000 2,082,000,000 59,000,000 2,000,000 52,000,000 20,000,000 6,000,000 118,000,000 3,016,000,000 -3,576,000,000 1,754,000,000 1,379,000,000 4,056,000,000 3,515,000,000 374,000,000 
          repayments of long-term borrowings
        -46,000,000 -924,000,000 -83,000,000 -1,030,000,000 -32,000,000 -543,000,000 -436,000,000 -582,000,000 -926,000,000 -804,000,000 -29,000,000 -1,531,000,000 -65,000,000 -1,180,000,000 -19,000,000 -1,087,000,000 -18,000,000 -160,000,000 -14,000,000 -1,071,000,000 -1,528,000,000 -646,000,000 -920,000,000 -1,139,000,000 -687,000,000 -685,000,000 -423,000,000 -1,549,000,000 -439,000,000 -765,000,000 -108,000,000 -358,000,000 -1,656,000,000 -1,489,000,000            -673,000,000 -1,000,000 -1,012,000,000 -8,000,000 -14,000,000 -110,000,000 -1,751,000,000 -8,000,000   -11,000,000 -1,000,000 -66,000,000 -113,000,000 -113,000,000 -136,000,000 -13,000,000 -206,000,000 -191,000,000 -393,000,000 -1,014,000,000 -346,000,000 3,064,000,000 -1,292,000,000 -177,000,000 -4,113,000,000 -17,000,000 -58,000,000 
          purchases of common stock
         -1,000,000,000    -752,000,000 -747,000,000 -751,000,000 -1,306,000,000 -952,000,000 -988,000,000 -254,000,000    7,000,000 -11,000,000 -220,000,000 -253,000,000 -248,000,000 -257,000,000 -246,000,000 -241,000,000 -249,000,000 -260,000,000 -261,000,000 -467,000,000 -448,000,000 -460,000,000 -438,000,000 -671,000,000 -678,000,000 -689,000,000 -640,000,000 -674,000,000 -680,000,000 -672,000,000 -676,000,000 -633,000,000 -683,000,000 -709,000,000 -670,000,000 -972,000,000 -999,000,000 -842,000,000 -1,025,000,000 -219,000,000 -517,000,000 -338,000,000 -547,000,000 -492,000,000 -1,121,000,000 -547,000,000 -505,000,000 -218,000,000 -156,000,000 -165,000,000 -278,000,000 -166,000,000 -148,000,000 -131,000,000 -116,000,000 -286,000,000 -990,000,000 -1,124,000,000 -1,170,000,000 -570,000,000 -547,000,000 
          issuances of common stock
        28,000,000 26,000,000 31,000,000 47,000,000 55,000,000 48,000,000 53,000,000 77,000,000 54,000,000 58,000,000 71,000,000 70,000,000 49,000,000 64,000,000 62,000,000 69,000,000 67,000,000 55,000,000 55,000,000 63,000,000 78,000,000 71,000,000 83,000,000 61,000,000 70,000,000 57,000,000 32,000,000 82,000,000 47,000,000 64,000,000 51,000,000 48,000,000 77,000,000 70,000,000 45,000,000 58,000,000 74,000,000 49,000,000 49,000,000 64,000,000 83,000,000 55,000,000 54,000,000 68,000,000 72,000,000 71,000,000 54,000,000 73,000,000 76,000,000 123,000,000 75,000,000 112,000,000 181,000,000 48,000,000 59,000,000 63,000,000 131,000,000 70,000,000 57,000,000 59,000,000 104,000,000 67,000,000 45,000,000 61,000,000 45,000,000 45,000,000 36,000,000 37,000,000 31,000,000 34,000,000 37,000,000 53,000,000 45,000,000 40,000,000 59,000,000 
          dividends
        -1,352,000,000 -1,353,000,000 -1,348,000,000 -1,349,000,000 -1,348,000,000 -1,350,000,000 -1,348,000,000 -1,353,000,000 -1,348,000,000 -1,338,000,000 -1,341,000,000 -1,345,000,000 -1,348,000,000 -1,272,000,000 -1,275,000,000 -1,283,000,000 -1,284,000,000 -859,000,000 -860,000,000 -860,000,000 -858,000,000 -846,000,000 -845,000,000 -843,000,000 -840,000,000 -797,000,000 -798,000,000 -800,000,000 -799,000,000 -751,000,000 -753,000,000 -753,000,000 -754,000,000 -686,000,000 -696,000,000 -694,000,000 -695,000,000 -656,000,000 -660,000,000 -661,000,000 -666,000,000 -626,000,000 -629,000,000 -634,000,000 -636,000,000 -586,000,000 -588,000,000 -596,000,000 -596,000,000 -558,000,000 -562,000,000 -568,000,000 -572,000,000 -530,000,000 -532,000,000 -534,000,000 -534,000,000 -497,000,000 -493,000,000 -504,000,000 -503,000,000 -455,000,000 -452,000,000 -455,000,000 -456,000,000 -438,000,000 -437,000,000 -438,000,000 -438,000,000 -438,000,000 -444,000,000 -451,000,000 -886,000,000 -5,000,000 -432,000,000 
          other financing activities
        42,000,000 57,000,000 -28,000,000 -2,000,000 -13,000,000 -2,000,000 -5,000,000 -28,000,000 -174,000,000 -5,000,000 -10,000,000 -33,000,000 -384,000,000 -16,000,000 -5,000,000 -27,000,000 -481,000,000 -3,000,000 -1,000,000 -26,000,000 -334,000,000 -2,000,000 -17,000,000 -16,000,000 -318,000,000 -8,000,000 17,000,000 7,000,000 -182,000,000 -29,000,000 12,000,000 9,000,000 -280,000,000 -19,000,000 2,000,000 10,000,000 -196,000,000 -109,000,000 61,000,000 -14,000,000 -36,000,000 26,000,000 -24,000,000 28,000,000 -205,000,000 -100,000,000 -55,000,000 55,000,000 -105,000,000 -17,000,000 203,000,000 -359,000,000 -252,000,000 -104,000,000 -36,000,000 -68,000,000 112,000,000 -157,000,000 -1,000,000 -192,000,000 -45,000,000 -115,000,000 -1,000,000 -17,000,000 -42,000,000 -77,000,000 -27,000,000 -256,000,000 -49,000,000 171,000,000 -199,000,000 -84,000,000 -46,000,000  
          net cash from financing activities
        -1,328,000,000 -2,194,000,000 -1,428,000,000 1,794,000,000 -2,313,000,000     -349,000,000 -1,603,000,000 -3,586,000,000 4,000,000 -3,710,000,000 -2,189,000,000 -3,316,000,000 -1,970,000,000 -967,000,000 -1,818,000,000   -1,961,000,000 -2,157,000,000 -2,566,000,000 2,167,000,000  -320,000,000 -839,000,000 -695,000,000 -1,432,000,000 -653,000,000 -1,057,000,000 -2,550,000,000 4,201,000,000 -358,000,000 -432,000,000 -124,000,000 -359,000,000 -197,000,000 -2,144,000,000 -440,000,000    899,000,000 -2,748,000,000 -781,000,000 -1,512,000,000 -120,000,000 -3,091,000,000 -675,000,000 -2,195,000,000 -1,846,000,000 -2,884,000,000 909,000,000 107,000,000 51,000,000 -2,378,000,000 -1,513,000,000 -1,218,000,000 247,000,000 593,000,000 -1,293,000,000 -389,000,000 -257,000,000 -1,384,000,000 -1,226,000,000 -1,892,000,000 1,457,000,000 -1,665,000,000 -1,051,000,000 -644,000,000 -3,342,000,000 5,430,000,000 -918,000,000 
          effect of exchange rate changes on cash, cash equivalents and restricted cash
        -37,000,000 16,000,000 -28,000,000 173,000,000 40,000,000 -154,000,000 77,000,000 -24,000,000 -48,000,000 37,000,000 -61,000,000 17,000,000 40,000,000 -1,000,000 -71,000,000 -43,000,000 15,000,000 -18,000,000 -19,000,000 15,000,000 1,000,000 32,000,000 10,000,000 36,000,000 -65,000,000 14,000,000 -17,000,000 14,000,000 9,000,000 -34,000,000 -6,000,000 -37,000,000 -14,000,000                                           
          net decrease in cash, cash equivalents and restricted cash
        -85,000,000                                                                           
          cash, cash equivalents and restricted cash:
                                                                                   
          beginning of period
        5,887,000,000 6,112,000,000 3,206,000,000 5,602,000,000 10,255,000,000 5,910,000,000 5,238,000,000 4,367,000,000 3,769,000,000 3,476,000,000 2,730,000,000 2,291,000,000 4,665,000,000 7,327,000,000 3,034,000,000 3,370,000,000 1,542,000,000 507,000,000 2,027,000,000 
          end of period
        5,802,000,000 -877,000,000 570,000,000 1,392,000,000 4,802,000,000 257,000,000 -464,000,000 1,945,000,000 4,374,000,000 -1,105,000,000 -501,000,000 -1,378,000,000 6,190,000,000 -5,443,000,000 -690,000,000 -473,000,000 12,208,000,000 43,000,000 604,000,000 1,877,000,000 7,731,000,000 -2,930,000,000 26,000,000 -142,000,000 8,956,000,000 1,053,000,000 -31,000,000 -326,000,000 4,542,000,000 -8,000,000 -116,000,000 665,000,000 3,826,000,000 -98,000,000 -126,000,000 857,000,000 2,687,000,000 177,000,000 240,000,000 -828,000,000 3,887,000,000 -711,000,000 11,000,000 -1,052,000,000 4,482,000,000 -1,913,000,000 1,148,000,000 -2,890,000,000 5,946,000,000 -517,000,000 374,000,000 -1,648,000,000 6,456,000,000 -1,103,000,000 1,712,000,000 1,585,000,000 5,133,000,000 -1,099,000,000 -558,000,000 34,000,000 4,657,000,000 350,000,000 -232,000,000 708,000,000 2,544,000,000 -700,000,000 -576,000,000 -920,000,000 3,738,000,000 -732,000,000 61,000,000 169,000,000 1,009,000,000 782,000,000 389,000,000 
          changes in assets and liabilities, net of effects of business acquisitions:
                                                                                   
          net change in short-term debt
             -1,272,000,000 857,000,000          -199,000,000 697,000,000 -538,000,000 -1,032,000,000 -801,000,000 -91,000,000 1,410,000,000 -1,049,000,000 1,166,000,000 -1,217,000,000 140,000,000 -145,000,000 -97,000,000 165,000,000 104,000,000 456,000,000 -1,372,000,000 562,000,000 601,000,000 1,092,000,000 -1,022,000,000 -759,000,000 -1,017,000,000 1,227,000,000 856,000,000 1,463,000,000  -30,000,000 -87,000,000 1,183,000,000  608,000,000 -427,000,000 1,472,000,000  198,000,000 992,000,000 885,000,000 -1,293,000,000 -62,000,000 -125,000,000 1,297,000,000 -655,000,000 -652,000,000 198,000,000 628,000,000 -577,000,000 -290,000,000 -437,000,000 -434,000,000 -414,000,000 -287,000,000 -125,000,000 -1,190,000,000 2,513,000,000 -316,000,000 
          net increase in cash, cash equivalents and restricted cash
         -877,000,000 570,000,000 1,392,000,000 -1,310,000,000 257,000,000 -464,000,000 1,945,000,000 1,168,000,000 -1,105,000,000 -501,000,000 -1,378,000,000 588,000,000 -5,443,000,000 -690,000,000 -473,000,000 1,953,000,000 43,000,000 604,000,000 1,877,000,000 1,821,000,000 -2,930,000,000 26,000,000 -142,000,000 3,718,000,000 1,053,000,000 -31,000,000 -326,000,000 175,000,000 -8,000,000 -116,000,000 665,000,000 57,000,000                                           
          net cash (used in) from investing activities
          -456,000,000 -923,000,000 -1,355,000,000  187,000,000 -913,000,000 1,566,000,000                                                                   
          net increase in cash, cash equivalents and restricted cash, including cash classified within current assets held for sale
                                                                                   
          less: net decrease in cash classified within current assets held for sale
                                                                                   
          changes in assets and liabilities, net of effects of business acquisitions and dispositions:
                                                                                   
          cash paid during the period for:
                                                                                   
          interest
                                                                                   
          income taxes
                                                                                   
          net cash (used in) from financing activities
              -2,236,000,000 899,000,000 -3,666,000,000                                                                   
          less: net increase in cash classified within current assets held for sale
                                                                                   
          net change in finance receivables
                     1,000,000 16,000,000 2,000,000 5,000,000 6,000,000 12,000,000 5,000,000 11,000,000 20,000,000 8,000,000 13,000,000 3,000,000 5,000,000                                                  
          cash paid for business acquisitions, net of cash and cash equivalents acquired
                      -7,000,000 -100,000,000 1,000,000 -590,000,000 -7,000,000 -2,000,000 -3,000,000 -7,000,000    -5,000,000 -1,000,000    -4,000,000 -32,000,000 -25,000,000  3,000,000 -6,000,000                                   
          proceeds from disposals of property, plant and equipment
                            10,000,000 30,000,000 8,000,000 1,000,000 1,000,000 4,000,000 55,000,000 2,000,000 4,000,000 -8,000,000 10,000,000 15,000,000 20,000,000 6,000,000 4,000,000 3,000,000 11,000,000 12,000,000 65,000,000 8,000,000 3,000,000 12,000,000 6,000,000 6,000,000 2,000,000 25,000,000 18,000,000 6,000,000 4,000,000 14,000,000 66,000,000 12,000,000 12,000,000 34,000,000 29,000,000 13,000,000 19,000,000 -2,000,000 7,000,000 11,000,000 11,000,000 10,000,000 254,000,000 20,000,000 20,000,000 20,000,000 23,000,000 11,000,000 6,000,000 43,000,000 33,000,000 14,000,000 57,000,000 42,000,000 9,000,000 
          net cash (used in) / from financing activities
                            -1,945,000,000                                                       
          deferred tax (benefit) expense
                                                                                   
          other (gains) losses
                                                 -106,000,000 -28,000,000                                 
          net cash (used in) investing activities
                                                  -2,183,000,000                                 
          net cash (used in)/from financing activities
                                                                                   
          net decrease in finance receivables
                                   -2,000,000 10,000,000 11,000,000 -3,000,000   6,000,000 15,000,000 -5,000,000 -11,000,000 5,000,000 17,000,000 7,000,000 -20,000,000    -9,000,000 21,000,000 10,000,000 6,000,000 7,000,000 11,000,000 9,000,000 9,000,000 10,000,000 45,000,000 14,000,000 18,000,000 24,000,000 56,000,000 47,000,000 55,000,000 26,000,000 32,000,000 30,000,000   55,000,000 51,000,000 95,000,000 60,000,000   -9,000,000 -57,000,000 -3,000,000 -60,000,000 
          changes in assets and liabilities, net of effect of acquisitions:
                                                                                   
          cash paid for business acquisitions
                                                   -80,000,000 -10,000,000 -66,000,000 -22,000,000      -100,000,000                   
          effect of exchange rate changes on cash and cash equivalents
                                         -3,000,000 26,000,000 14,000,000 16,000,000 -35,000,000 -21,000,000 35,000,000 29,000,000 -74,000,000 30,000,000 -102,000,000 -38,000,000 -93,000,000 14,000,000 -21,000,000 -19,000,000 30,000,000 -26,000,000 -30,000,000 96,000,000 150,000,000 -44,000,000 27,000,000 -11,000,000 -46,000,000 6,000,000 41,000,000 6,000,000 35,000,000 -8,000,000 -40,000,000 1,000,000 36,000,000 32,000,000 -26,000,000 -59,000,000 -54,000,000 1,000,000 47,000,000 3,000,000 5,000,000 
          net increase in cash and cash equivalents
                                         -98,000,000 -126,000,000 857,000,000 -789,000,000 177,000,000 240,000,000 -828,000,000 1,157,000,000 -711,000,000 11,000,000 -1,052,000,000 2,191,000,000 -1,913,000,000 1,148,000,000 -2,890,000,000 1,281,000,000 -517,000,000 374,000,000 -1,648,000,000 -871,000,000 -1,103,000,000 1,712,000,000 1,585,000,000 2,099,000,000 -1,099,000,000 -558,000,000 34,000,000 1,287,000,000 350,000,000 -232,000,000 708,000,000 1,002,000,000 -700,000,000 -576,000,000 -920,000,000 3,231,000,000 -732,000,000 61,000,000 169,000,000 -1,018,000,000 782,000,000 389,000,000 
          cash and cash equivalents:
                                                                                   
          other current assets
                                          -255,000,000 43,000,000 397,000,000 -384,000,000 140,000,000 95,000,000 135,000,000 -107,000,000 220,000,000 82,000,000 219,000,000 172,000,000 209,000,000 -276,000,000 7,000,000 -24,000,000 26,000,000 -36,000,000 21,000,000 57,000,000 3,000,000 -16,000,000 -34,000,000 -247,000,000 80,000,000 -32,000,000 137,000,000 -141,000,000 99,000,000 2,000,000 -20,000,000 -25,000,000 115,000,000 32,000,000 14,000,000 -1,105,000,000 1,144,000,000 -28,000,000 -155,000,000 -39,000,000 80,000,000 
          other current liabilities
                                          -124,000,000 -184,000,000 -272,000,000 -70,000,000 -135,000,000 -492,000,000 136,000,000 -220,000,000 200,000,000 -651,000,000 665,000,000 5,000,000 105,000,000 -22,000,000 229,000,000 14,000,000 -20,000,000 -273,000,000 139,000,000 10,000,000 -108,000,000 -73,000,000 377,000,000 98,000,000 -133,000,000 39,000,000 182,000,000 -63,000,000 -332,000,000 22,000,000 89,000,000 151,000,000 129,000,000 -20,000,000 -76,000,000 -87,000,000 -40,000,000 12,000,000 -69,000,000 -108,000,000 84,000,000 
          proceeds from borrowings
                                           2,743,000,000 1,072,000,000  1,128,000,000 1,089,000,000 1,801,000,000  355,000,000 6,000,000 1,566,000,000                               
          repayments of borrowings
                                           -717,000,000 -503,000,000  -1,189,000,000 -911,000,000 -223,000,000  -211,000,000 -803,000,000 -685,000,000                               
          self-insurance provision
                                            -60,000,000  -13,000,000 23,000,000 -48,000,000  -126,000,000                                 
          settlement of postretirement benefit obligation
                                                     -276,000,000                             
          net increase in finance receivables
                                                  2,000,000                                 
          net cash (used in) financing activities
                                                  92,000,000                                 
          deferred tax
                                                                                   
          cash received (paid) for business acquisitions and dispositions
                                                                                   
          deferred taxes, credits and other
                                                          -67,000,000 -147,000,000 -181,000,000 -1,529,000,000 478,000,000 -56,000,000 -92,000,000 -95,000,000 128,000,000 96,000,000 112,000,000 1,026,000,000 -59,000,000 -104,000,000 139,000,000 119,000,000 391,000,000 34,000,000 -73,000,000       
          cash received for business acquisitions and dispositions
                                                                                   
          asset impairment charges
                                                                         181,000,000       
          income taxes receivable
                                                                           -49,000,000 104,000,000   -53,000,000 1,129,000,000   
          purchases of marketable securities and short-term investments
                                                                    -1,042,000,000    -310,000,000  -438,000,000   -877,000,000 -575,000,000 -559,000,000 -1,380,000,000 -1,683,000,000 -1,704,000,000 
          sales and maturities of marketable securities and short-term investments
                                                                    1,141,000,000    334,000,000  424,000,000   885,000,000 564,000,000 558,000,000 1,106,000,000 1,861,000,000 2,223,000,000 
          income taxes payable
                                                                            202,000,000    331,000,000  436,000,000 
          deferred taxes, credits, and other
                                                                              164,000,000 63,000,000 -114,000,000  2,000,000 
          changes in assets and liabilities:
                                                                                   
          income tax payable
                                                                                   
          pension & postretirement benefit expense
                                                                                181,000,000  130,000,000 
          pension & postretirement benefit contributions
                                                                                -38,000,000  -570,000,000 
          asset impairment and obsolescence charge