7Baggers

Trupanion, Inc
(NASDAQ:TRUP) 

TRUP stock logo

Trupanion, Inc., together with its subsidiaries, provides medical insurance for cats and dogs on monthly subscription basis in the United States, Canada, Puerto Rico, and Australia. The company operates through Subscription Business and Other Business segments. It serves pet owners and veterinarians...

Founded: 1999
Full Time Employees: 738
Sector: Financial Services
Industry: Insurance-Specialty
PetsInsurance
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• Market Cap:
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Quarterly
Annual
    Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 
                                                    
      revenue
    		384,049,000 376,853,000 366,920,000 353,557,000 341,975,000 337,307,000 327,456,000 314,800,000 306,121,000 295,857,000 285,853,000 270,566,000 256,329,000 246,009,000 233,760,000 219,411,000 205,999,000 194,379,000 181,667,000 168,260,000 154,685,000 142,687,000 130,120,000 117,920,000 111,301,000 105,483,000 99,276,000 92,199,000 86,978,000 82,640,000 78,164,000 73,392,000 69,760,000 66,545,000 63,118,000 58,275,000 54,729,000 51,340,000 48,359,000 45,832,000 42,699,000 40,201,000 37,865,000 35,587,000 33,310,000 31,868,000 30,312,000 28,090,000 
      yoy
    		12.30% 11.72% 12.05% 12.31% 11.71% 14.01% 14.55% 16.35% 19.43% 20.26% 22.28% 23.31% 24.43% 26.56% 28.67% 30.40% 33.17% 36.23% 39.61% 42.69% 38.98% 35.27% 31.07% 27.90% 27.96% 27.64% 27.01% 25.63% 24.68% 24.19% 23.84% 25.94% 27.46% 29.62% 30.52% 27.15% 28.17% 27.71% 27.71% 28.79% 28.19% 26.15% 24.92% 26.69%     
      qoq
    		1.91% 2.71% 3.78% 3.39% 1.38% 3.01% 4.02% 2.84% 3.47% 3.50% 5.65% 5.55% 4.19% 5.24% 6.54% 6.51% 5.98% 7.00% 7.97% 8.78% 8.41% 9.66% 10.35% 5.95% 5.52% 6.25% 7.68% 6.00% 5.25% 5.73% 6.50% 5.21% 4.83% 5.43% 8.31% 6.48% 6.60% 6.16% 5.51% 7.34% 6.21% 6.17% 6.40% 6.84% 4.52% 5.13% 7.91%  
      cost of revenue:
    		                                                
      veterinary invoice expense
    		281,436,000 262,818,000 263,127,000 255,580,000 247,450,000 245,663,000 238,814,000 231,102,000 233,569,000 217,739,000 212,441,000 206,738,000 194,137,000 176,083,000 171,112,000 157,616,000 144,926,000 132,852,000 125,058,000 118,282,000 109,870,000 98,169,000 91,266,000 82,049,000 79,640,000 74,646,000 69,086,000 65,933,000 61,282,000 58,343,000 54,303,000 51,780,000 50,113,000                
      other cost of revenue
    		41,124,000 49,008,000 43,739,000 43,150,000 43,422,000 38,721,000 39,263,000 43,429,000 36,325,000 38,054,000 38,179,000 34,455,000 35,846,000 36,277,000 32,589,000 33,212,000 31,179,000 30,992,000 28,443,000 25,433,000 23,715,000 20,925,000 18,265,000 16,004,000 13,809,000 13,103,000 12,745,000 11,553,000 10,664,000 10,092,000 10,117,000 9,259,000 8,583,000 8,335,000 7,858,000 6,915,000 6,387,000 5,911,000 5,606,000 5,100,000 4,791,000 5,049,000 4,670,000 4,314,000 4,377,000 4,251,000 4,059,000 3,963,000 
      total cost of revenue
    		322,560,000 311,826,000 306,866,000 298,730,000 290,872,000 284,384,000 278,077,000 274,531,000 269,894,000 255,793,000 250,620,000 241,193,000 229,983,000 212,360,000 203,701,000 190,828,000 176,105,000 163,844,000 153,501,000 143,715,000 133,585,000                            
      operating expenses:
    		                                                
      technology and development
    		11,294,000 11,303,000 9,887,000 8,586,000 8,072,000 8,172,000 7,933,000 8,190,000 6,960,000 5,969,000 5,302,000 5,232,000 4,900,000 6,955,000 6,553,000 6,396,000 5,229,000 4,665,000 4,391,000 4,079,000 3,731,000 730,000 3,383,000 2,989,000 2,845,000 2,556,000 2,271,000 2,578,000 2,669,000 2,487,000 2,299,000 2,298,000 2,164,000 2,572,000 2,471,000 2,322,000 2,403,000 2,744,000 2,339,000 2,164,000 2,287,000 2,532,000 3,005,000 2,879,000 2,798,000 2,614,000 2,532,000 2,553,000 
      general and administrative
    		19,102,000 18,323,000 18,311,000 20,122,000 19,892,000 16,828,000 16,977,000 15,253,000 14,673,000 13,390,000 12,664,000 13,136,000 21,017,000 10,472,000 10,314,000 9,227,000 9,366,000 8,996,000 8,246,000 7,435,000 7,216,000 4,110,000 6,121,000 6,100,000 5,516,000 5,312,000 5,017,000 5,219,000 5,419,000 4,922,000 4,174,000 4,610,000 4,458,000 4,546,000 4,017,000 4,245,000 4,012,000 4,177,000 3,811,000 3,495,000 3,722,000 3,798,000 4,067,000 3,996,000 3,697,000 3,849,000 4,385,000 3,292,000 
      new pet acquisition expense
    		22,611,000 23,103,000 21,946,000 19,843,000 20,516,000 18,354,000 18,308,000 17,874,000 16,843,000 17,189,000 17,772,000 20,769,000 21,642,000 22,457,000 22,434,000 22,982,000 21,627,000                                
      depreciation and amortization
    		3,706,000 4,032,000 4,051,000 3,962,000 3,791,000 3,924,000 4,381,000 4,376,000 3,785,000 3,029,000 2,990,000 3,253,000 3,202,000 2,897,000 2,600,000 2,707,000 2,717,000 2,770,000 2,944,000 3,158,000 3,093,000                            
      total operating expenses
    		56,713,000 57,890,000 54,195,000 52,513,000 52,271,000 52,577,000 47,599,000 45,693,000 42,261,000 39,577,000 38,728,000 42,390,000 50,761,000 42,781,000 41,901,000 41,312,000 38,939,000 36,276,000 35,289,000 34,062,000 33,744,000 26,720,000 22,848,000 18,331,000 18,803,000 17,080,000 16,543,000 16,554,000 16,315,000 14,403,000 12,838,000 12,610,000 12,560,000 12,899,000 11,350,000 10,939,000 10,504,000 10,872,000 10,042,000 9,223,000 9,849,000 10,249,000 11,200,000 10,408,000 10,146,000 9,681,000 9,851,000 8,655,000 
      loss from investment in joint venture
    		    -305,000   -47,000 -103,000        -69,000                                
      operating income
    		4,776,000 7,137,000 5,859,000 2,314,000 -1,473,000 348,000 1,746,000 -5,471,000 -6,137,000 408,000 -3,491,000 -13,090,000 -24,486,000 -9,217,000 -11,899,000 -12,771,000 -9,114,000 -5,763,000 -7,192,000 -9,512,000 -12,729,000 -3,169,000 -2,257,000 1,509,000 -1,010,000 633,000 843,000 -2,113,000 -1,283,000 -198,000 906,000 -257,000 -1,496,000 -1,162,000 457,000 -588,000 -1,349,000 -1,654,000 -1,542,000 -957,000 -2,545,000 -2,979,000 -4,609,000 -4,622,000 -4,564,000 -4,158,000 -5,406,000 -3,505,000 
      yoy
    		-424.24% 1950.86% 235.57% -142.30% -76.00% -14.71% -150.01% -58.20% -74.94% -104.43% -70.66% 2.50% 168.66% 59.93% 65.45% 34.26% -28.40% 81.86% 218.65% -730.35% 1160.30% -600.63% -367.73% -171.42% -21.28% -419.70% -6.95% 722.18% -14.24% -82.96% 98.25% -56.29% 10.90% -29.75% -129.64% -38.56% -46.99% -44.48% -66.54% -79.29% -44.24% -28.35% -14.74% 31.87%     
      qoq
    		-33.08% 21.81% 153.20% -257.09% -523.28% -80.07% -131.91% -10.85% -1604.17% -111.69% -73.33% -46.54% 165.66% -22.54% -6.83% 40.13% 58.15% -19.87% -24.39% -25.27% 301.67% 40.41% -249.57% -249.41% -259.56% -24.91% -139.90% 64.69% 547.98% -121.85% -452.53% -82.82% 28.74% -354.27% -177.72% -56.41% -18.44% 7.26% 61.13% -62.40% -14.57% -35.37% -0.28% 1.27% 9.76% -23.09% 54.24%  
      operating margin %
    		1.24% 1.89% 1.60% 0.65% -0.43% 0.10% 0.53% -1.74% -2.00% 0.14% -1.22% -4.84% -9.55% -3.75% -5.09% -5.82% -4.42% -2.96% -3.96% -5.65% -8.23% -2.22% -1.73% 1.28% -0.91% 0.60% 0.85% -2.29% -1.48% -0.24% 1.16% -0.35% -2.14% -1.75% 0.72% -1.01% -2.46% -3.22% -3.19% -2.09% -5.96% -7.41% -12.17% -12.99% -13.70% -13.05% -17.83% -12.48% 
      interest expense
    		1,875,000 4,076,000 2,790,000 3,682,000 3,211,000 3,427,000 3,820,000 3,655,000 3,596,000 3,697,000 3,053,000 2,940,000 2,387,000 1,587,000 1,408,000 1,193,000 79,000 9,000  3,000 -2,000 337,000 324,000 341,000 379,000 375,000 340,000 317,000 317,000 311,000 336,000 332,000 219,000 163,000 124,000 109,000 137,000 81,000 66,000 41,000 30,000 27,000 14,000 40,000 245,000 103,000 5,155,000 726,000 
      other (income)
    		-3,055,000 -3,232,000 -3,530,000 -11,914,000 -3,240,000                                            
      income before income taxes
    		5,956,000 6,293,000 6,599,000 10,546,000 -1,444,000 1,694,000 1,464,000 -5,906,000 -6,890,000 -2,033,000 -4,079,000 -13,952,000 -24,971,000 -9,300,000 -12,418,000 -13,599,000 -8,879,000   -9,416,000 -12,665,000 -3,458,000 -2,532,000 1,370,000 -1,107,000 793,000 800,000 -1,977,000 -1,256,000 -271,000 1,198,000 -286,000 -1,575,000 -1,320,000 432,000 415,000 -1,458,000 -1,716,000 -1,624,000 -960,000 -2,558,000 -2,989,000 -4,627,000 -4,647,000 -4,828,000 -4,319,000 -8,495,000 -3,472,000 
      income tax expense
    		1,076,000 663,000 726,000 1,133,000 39,000 38,000 39,000   130,000 -43,000 -238,000 -191,000 -15,000 496,000 19,000  1,034,000 -312,000 -195,000 -217,000 44,000 26,000 17,000 26,000 157,000 18,000 -46,000 40,000 4,000 -7,000 91,000 -95,000 -482,000 26,000 4,000 24,000 7,000 13,000 4,000 14,000 12,000 16,000 -22,000 108,000 -43,000 14,000 7,000 
      net income
    		4,880,000 5,630,000 5,873,000 9,413,000 -1,483,000 1,656,000 1,425,000 -5,862,000 -6,852,000 -2,163,000 -4,036,000 -13,714,000 -24,780,000 -9,285,000 -12,914,000 -13,618,000 -8,855,000 -7,042,000 -6,819,000 -9,221,000 -12,448,000 -3,502,000 -2,558,000 1,353,000 -1,133,000 636,000 782,000 -1,931,000 -1,296,000 -275,000 1,205,000 -377,000 -1,480,000 -838,000 406,000 411,000 -1,482,000 -1,723,000 -1,637,000 -964,000 -2,572,000 -3,001,000 -4,643,000 -4,625,000 -4,936,000 -4,276,000 -8,509,000 -3,479,000 
      yoy
    		-429.06% 239.98% 312.14% -260.58% -78.36% -176.56% -135.31% -57.26% -72.35% -76.70% -68.75% 0.70% 179.84% 31.85% 89.38% 47.68% -28.86% 101.09% 166.58% -781.52% 998.68% -650.63% -427.11% -170.07% -12.58% -331.27% -35.10% 412.20% -12.43% -67.18% 196.80% -191.73% -0.13% -51.36% -124.80% -142.63% -42.38% -42.59% -64.74% -79.16% -47.89% -29.82% -45.43% 32.94%     
      qoq
    		-13.32% -4.14% -37.61% -734.73% -189.55% 16.21% -124.31% -14.45% 216.78% -46.41% -70.57% -44.66% 166.88% -28.10% -5.17% 53.79% 25.75% 3.27% -26.05% -25.92% 255.45% 36.90% -289.06% -219.42% -278.14% -18.67% -140.50% 49.00% 371.27% -122.82% -419.63% -74.53% 76.61% -306.40% -1.22% -127.73% -13.99% 5.25% 69.81% -62.52% -14.30% -35.37% 0.39% -6.30% 15.43% -49.75% 144.58%  
      net income margin %
    		1.27% 1.49% 1.60% 2.66% -0.43% 0.49% 0.44% -1.86% -2.24% -0.73% -1.41% -5.07% -9.67% -3.77% -5.52% -6.21% -4.30% -3.62% -3.75% -5.48% -8.05% -2.45% -1.97% 1.15% -1.02% 0.60% 0.79% -2.09% -1.49% -0.33% 1.54% -0.51% -2.12% -1.26% 0.64% 0.71% -2.71% -3.36% -3.39% -2.10% -6.02% -7.46% -12.26% -13.00% -14.82% -13.42% -28.07% -12.39% 
      net income per share
    		                                                
      basic
    		0.11 0.13 0.14 0.22  -0.068 0.03             -0.23  -0.018 -0.07 0.04  -0.018 0.02   -0.005 0.04                  
      diluted
    		0.11 0.13 0.13 0.22  -0.068 0.03             -0.23  -0.018 -0.07 0.04  -0.018 0.02   -0.005 0.03                  
      weighted-average shares of common stock outstanding:
    		                                                
      basic
    		43,505,604 42,958,654 43,076,695 42,872,153   42,233,903             40,142,872   35,426,742 35,143,592   34,876,782    33,129,416 30,721,037   30,037,282 29,510,907             
      diluted
    		43,681,740 43,555,884 43,562,132 43,325,704   42,822,505             40,142,872   35,426,742 36,688,167   36,399,136    36,385,360 30,721,037   33,113,981 32,734,624             
      net income per share
    		                                                
      basic and diluted
    		    -0.03   -0.14 -0.16 -0.05 -0.1 -0.33 -0.6 -0.23 -0.32 -0.33 -0.22 -0.18 -0.17  -0.31    -0.03   -0.06 -0.04   -0.01 -0.05 -0.03 0.01 0.01 -0.05 -0.06 -0.06 -0.03 -0.09 -0.1 -0.17 -0.17 -0.18 0.45 -0.41 -2.25 
      weighted-average shares of common stock outstanding:
    		                                                
      basic and diluted
    		    42,775,955 42,158,773  42,078,271 41,917,094 41,436,882 41,536,575 41,383,411 41,107,889 40,765,355 40,799,819 40,738,738 40,581,989 40,137,505 40,283,818  39,700,454 35,858,869   35,007,052 34,645,345  34,610,709 34,292,367 31,961,192   30,246,585 29,588,324   29,254,681 28,527,602 28,732,417 28,348,348 27,999,248 27,638,443 27,755,310 27,597,721 27,337,302 12,934,477 20,857,126 1,543,134 
      gain from investment in joint venture
    		     2,000 -34,000   -79,000 4,000 -73,000 -71,000 -42,000 -57,000 -42,000  -37,250 -69,000 5,000 -85,000 -42,000 2,000 -27,000 -59,000 -21,000 -59,000 -272,000                     
      other income
    		     -2,400,250 -3,538,000 -3,220,000 -2,843,000 -1,611,250 -2,465,000 -2,078,000 -1,902,000 -392,000 -889,000 -365,000 -314,000 -55,500 -61,000 -99,000 -62,000 -48,000 -49,000 -202,000 -282,000 -535,000 -297,000 -453,000 -344,000        -28,000            
      income tax benefit
    		       -44,000 -38,000        -24,000                                
      sales and marketing
    		                 14,700,500 19,708,000 19,390,000 19,704,000 14,809,000 13,344,000 9,242,000 10,442,000 9,212,000 9,255,000 8,757,000 8,227,000 6,994,000 6,365,000 5,702,000 5,938,000 5,781,000 4,862,000 4,372,000 4,089,000 3,951,000 3,892,000 3,564,000 3,840,000 3,919,000 4,128,000 3,533,000 3,651,000 3,218,000 2,934,000 2,810,000 
      gain before income taxes
    		                 -7,303,000 -7,131,000                              
      includes stock-based compensation expense as follows:
    		                                                
      gross profit
    		                     14,577,000 20,589,000 19,867,000 17,852,000 17,734,000 17,445,000 14,713,000 15,032,000 14,205,000 13,744,000 12,353,000 11,064,000 11,737,000 11,807,000 10,351,000 9,155,000 9,218,000 8,500,000 8,266,000 7,304,000 7,270,000 6,591,000 5,786,000 5,582,000 5,523,000 4,445,000 5,150,000 
      yoy
    		                     -17.80% 18.02% 35.03% 18.76% 24.84% 26.93% 19.10% 35.86% 21.03% 16.41% 19.34% 20.85% 27.33% 38.91% 25.22% 25.34% 26.80% 28.96% 42.86% 30.85% 31.63% 48.28% 12.35%     
      qoq
    		                     -29.20% 3.63% 11.29% 0.67% 1.66% 18.57% -2.12% 5.82% 3.35% 11.26% 11.65% -5.73% -0.59% 14.07% 13.06% -0.68% 8.45% 2.83% 13.17% 0.47% 10.30% 13.91% 3.65% 1.07% 24.25% -13.69%  
      gross margin %
    		0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 10.22% 15.82% 16.85% 16.04% 16.81% 17.57% 15.96% 17.28% 17.19% 17.58% 16.83% 15.86% 17.64% 18.71% 17.76% 16.73% 17.95% 17.58% 18.04% 17.11% 18.08% 17.41% 16.26% 16.76% 17.33% 14.66% 18.33% 
      other expense
    		                             -267,750 -628,000 -303,000 -140,000 -5,000 -99,000 -1,112,000  -9,750 16,000 -38,000 -17,000 -17,000 4,000 -15,000 19,000 58,000 -2,066,000 -759,000 
      weighted-average common shares outstanding:
    		                                                
      basic
    		43,505,604 42,958,654 43,076,695 42,872,153   42,233,903             40,142,872   35,426,742 35,143,592   34,876,782    33,129,416 30,721,037   30,037,282 29,510,907             
      diluted
    		43,681,740 43,555,884 43,562,132 43,325,704   42,822,505             40,142,872   35,426,742 36,688,167   36,399,136    36,385,360 30,721,037   33,113,981 32,734,624             
      weighted-average common shares outstanding:
    		                                                
      basic and diluted
    		    42,775,955 42,158,773  42,078,271 41,917,094 41,436,882 41,536,575 41,383,411 41,107,889 40,765,355 40,799,819 40,738,738 40,581,989 40,137,505 40,283,818  39,700,454 35,858,869   35,007,052 34,645,345  34,610,709 34,292,367 31,961,192   30,246,585 29,588,324   29,254,681 28,527,602 28,732,417 28,348,348 27,999,248 27,638,443 27,755,310 27,597,721 27,337,302 12,934,477 20,857,126 1,543,134 
      claims expenses
    		                                 30,912,250 43,453,000 41,009,000 39,187,000 36,211,000 34,253,000 32,466,000 30,604,000 27,882,000 26,604,000 25,487,000 23,351,000 22,094,000 21,808,000 18,977,000 
      weighted-average shares used for eps calculation
    		                                                
      basic and diluted
    		    42,775,955 42,158,773  42,078,271 41,917,094 41,436,882 41,536,575 41,383,411 41,107,889 40,765,355 40,799,819 40,738,738 40,581,989 40,137,505 40,283,818  39,700,454 35,858,869   35,007,052 34,645,345  34,610,709 34,292,367 31,961,192   30,246,585 29,588,324   29,254,681 28,527,602 28,732,417 28,348,348 27,999,248 27,638,443 27,755,310 27,597,721 27,337,302 12,934,477 20,857,126 1,543,134 
                                                    
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 
                                                      
        assets
      		                                                
        current assets:
      		                                                
        cash and cash equivalents
      		153,456,000 138,024,000 154,773,000 122,742,000 166,308,000 160,295,000 137,477,000 124,343,000 146,455,000 147,501,000 150,336,000 118,417,000 126,714,000 65,605,000 85,506,000 101,615,000 122,462,000 87,400,000 109,641,000 117,332,000 133,126,000 139,878,000 35,230,000 30,013,000 27,221,000 29,168,000 25,027,000 27,379,000 26,622,000 26,552,000 34,677,000 95,424,000 30,786,000 25,706,000 25,249,000 24,604,000 21,937,000 23,637,000 20,626,000 18,207,000 17,526,000 17,956,000 21,688,000 26,157,000 32,494,000 53,098,000 59,069,000 9,288,000 
        short-term investments
      		230,205,000 232,706,000 193,761,000 196,854,000 155,508,000 147,089,000 155,580,000 152,870,000 128,734,000 129,667,000 115,570,000 117,648,000 117,910,000 156,804,000 97,438,000 141,420,000 136,571,000 126,012,000 111,885,000 102,089,000 91,331,000 89,862,000 83,072,000 75,162,000 76,094,000 69,732,000 71,424,000 64,712,000 61,648,000 54,559,000 39,422,000 42,802,000 39,360,000 37,590,000 34,031,000 32,565,000 30,793,000 29,570,000 28,720,000 27,192,000 25,567,000 25,288,000 23,203,000 21,547,000 21,330,000 22,371,000   
        accounts and other receivables, net of allowance for credit losses of 2,419 at march 31, 2026 and 1,311 at december 31, 2025
      		304,796,000                                                
        prepaid expenses and other assets
      		16,709,000 18,387,000 16,963,000 16,665,000 16,417,000 15,912,000 16,692,000 15,703,000 17,084,000 17,022,000 17,386,000 18,882,000 17,491,000 14,248,000 14,802,000 15,248,000 14,488,000 12,325,000 11,077,000 10,535,000 9,664,000 8,222,000 7,344,000 5,888,000 5,766,000 5,513,000 4,861,000 4,322,000 4,847,000 5,300,000 4,184,000 6,890,000 3,046,000 2,895,000 2,987,000 2,294,000 2,243,000 2,062,000 1,919,000 1,717,000 2,038,000 2,193,000 2,157,000 1,677,000 1,448,000 1,299,000 1,386,000 1,059,000 
        total current assets
      		705,166,000 691,062,000 668,031,000 629,081,000 628,337,000 597,327,000 599,572,000 578,860,000 570,765,000 562,089,000 561,205,000 520,595,000 510,359,000 469,096,000 421,828,000 462,532,000 462,556,000 390,954,000 390,548,000 369,922,000 352,005,000 337,027,000 218,055,000 191,787,000 175,078,000 158,821,000 151,456,000 139,963,000 130,685,000 117,976,000 110,268,000 173,668,000 97,509,000 86,558,000 82,582,000 76,561,000 68,486,000 65,387,000 61,551,000 56,394,000 53,595,000 53,633,000 55,392,000 58,159,000 63,058,000 84,655,000 88,350,000 32,514,000 
        restricted cash
      		29,416,000 33,434,000 34,136,000 41,729,000 39,702,000 39,235,000 23,394,000 23,250,000 23,106,000 22,963,000 18,245,000 18,131,000 19,045,000 19,032,000 13,477,000 13,472,000 13,470,000 13,469,000 6,324,000 6,322,000 6,321,000 6,319,000 1,400,000 1,400,000 1,400,000 1,400,000 1,400,000 1,400,000 1,400,000 1,400,000 1,400,000 1,400,000 600,000 600,000 600,000 600,000 600,000 600,000          2,700,000 
        long-term investments
      		986,000 983,000 981,000 167,000 376,000 373,000 14,215,000 14,119,000 13,007,000 12,866,000 11,434,000 9,818,000 8,440,000 7,841,000                                   
        property, equipment, and internal-use software
      		102,612,000 104,844,000 104,683,000 101,785,000 101,938,000 102,191,000 102,862,000 104,022,000 104,365,000 103,650,000 100,730,000 97,984,000 94,472,000                                    
        intangible assets
      		23,684,000 24,102,000 24,772,000 26,134,000 12,130,000 13,177,000 14,888,000 15,930,000 17,221,000 18,745,000 19,770,000 21,633,000 23,023,000 24,031,000 19,327,000 19,758,000 21,317,000 22,663,000 23,530,000 25,120,000 26,105,000 27,134,000 6,944,000 7,111,000 7,571,000 7,731,000 7,692,000 7,631,000 7,839,000 8,071,000 8,084,000 5,158,000 5,000,000 4,972,000 4,965,000 4,950,000 4,946,000 4,910,000 4,894,000 4,882,000 4,865,000 4,854,000 4,799,000 4,815,000 4,831,000 4,847,000 4,863,000 4,880,000 
        other long-term assets
      		21,095,000 21,237,000 7,186,000 7,904,000 16,356,000 17,579,000 16,004,000 16,737,000 18,013,000 18,922,000 18,645,000 18,153,000 19,544,000 18,943,000 21,553,000 19,246,000 17,722,000 17,776,000 15,688,000 16,476,000 16,468,000 16,557,000 14,591,000 14,495,000 14,487,000 14,553,000 8,769,000 8,208,000 8,315,000 6,706,000 6,580,000 2,554,000 2,596,000  2,739,000 2,723,000 2,790,000            
        goodwill
      		38,621,000 39,382,000 40,384,000 40,989,000 38,323,000 36,971,000 45,183,000 43,028,000 42,983,000 43,713,000 42,005,000 43,877,000 43,031,000 41,983,000 29,526,000 29,405,000 31,794,000 32,709,000 32,583,000 33,495,000 33,327,000 33,045,000                           
        total assets
      		921,580,000 915,044,000 880,173,000 847,789,000 837,162,000 806,853,000 816,118,000 795,946,000 789,460,000 782,948,000 772,034,000 730,191,000 717,914,000 671,627,000 647,896,000 635,170,000 634,611,000 562,582,000 550,710,000 531,966,000 513,698,000 498,250,000 317,142,000 290,273,000 273,199,000 257,200,000 242,987,000 230,464,000 221,305,000 207,510,000 199,875,000 194,299,000 117,218,000 105,859,000 101,928,000 95,651,000 87,733,000 82,345,000 78,511,000 73,882,000 70,870,000 70,917,000 72,554,000 74,648,000 77,457,000 98,306,000 100,512,000 48,750,000 
        liabilities and stockholders’ equity
      		                                                
        current liabilities:
      		                                                
        accounts payable
      		12,828,000 16,445,000 12,760,000 8,670,000 9,681,000 11,532,000 10,136,000 6,630,000 8,348,000 10,505,000 8,967,000 6,918,000 7,384,000 9,471,000 7,627,000 6,477,000 5,795,000 8,952,000 6,482,000 4,863,000 5,262,000 6,059,000 4,999,000 2,928,000 4,772,000 4,087,000 2,815,000 2,117,000 2,897,000 2,767,000 2,163,000 2,373,000 3,343,000 2,716,000 2,327,000 1,779,000 2,020,000 2,006,000 1,284,000 865,000 1,027,000 1,289,000 1,451,000 1,218,000 1,438,000 1,962,000 1,641,000 4,179,000 
        accrued liabilities and other current liabilities
      		42,329,000 56,509,000 43,577,000 37,629,000 36,907,000 33,469,000 33,461,000 34,668,000 30,473,000 34,052,000 29,422,000 29,893,000 29,560,000 32,616,000 31,112,000 31,175,000 29,746,000 28,162,000 25,865,000 22,530,000 23,365,000 22,864,000 19,057,000 15,017,000 14,003,000 13,798,000 13,555,000 13,390,000 12,059,000 11,347,000 12,006,000 10,424,000 8,347,000 7,660,000 7,813,000 6,582,000             
        reserve for veterinary invoices
      		56,701,000 55,921,000 53,972,000 52,523,000 54,042,000 51,635,000 56,668,000 60,574,000 62,275,000 63,238,000 61,338,000 56,202,000 48,295,000 43,734,000 39,542,000 36,637,000 38,524,000 39,671,000 38,750,000 35,856,000 30,135,000 28,929,000 28,839,000 24,380,000 22,862,000 21,194,000 19,299,000 18,280,000 17,175,000 16,062,000 14,216,000 13,996,000 13,450,000 12,756,000               
        deferred revenue
      		286,508,000 270,935,000 279,713,000 272,120,000 267,357,000 251,640,000 260,238,000 252,583,000 249,135,000 235,329,000 246,511,000 236,545,000 225,513,000 202,692,000 202,504,000 185,292,000 170,990,000 146,911,000 140,125,000 126,614,000 110,912,000 92,547,000 86,954,000 75,658,000 62,014,000 52,546,000 49,900,000 44,086,000 38,594,000 33,027,000 32,848,000 30,339,000 26,757,000 22,734,000 22,656,000 20,442,000 17,690,000 13,463,000 13,171,000 12,396,000 11,785,000 11,042,000 10,604,000 10,115,000 9,677,000 9,345,000 9,291,000 8,771,000 
        long-term debt - current portion
      		10,000,000 10,000,000 750,000 1,350,000 1,350,000 1,350,000 1,350,000 1,350,000 1,350,000 1,350,000 1,350,000 1,100,000 1,263,000 1,103,000 600,000 609,000 609,000                                
        total current liabilities
      		408,366,000 409,810,000 390,772,000 372,292,000 369,337,000 349,626,000 361,853,000 355,805,000 351,581,000 344,474,000 347,588,000 330,658,000 312,015,000 289,616,000 281,385,000 260,190,000 245,664,000 223,696,000 211,222,000 189,863,000 169,674,000 150,399,000 139,849,000 117,983,000 103,651,000 91,625,000 85,569,000 77,873,000 70,725,000 63,203,000 61,233,000 57,132,000 51,897,000 45,866,000 44,051,000 39,623,000 35,400,000 30,657,000 27,462,000 25,250,000 23,632,000 23,617,000 23,238,000 21,373,000 20,943,000 22,544,000 21,284,000 28,690,000 
        long-term debt
      		99,346,000 101,784,000 113,790,000 113,116,000 127,526,000 127,537,000 127,548,000 127,559,000 127,482,000 127,580,000 127,580,000 102,934,000 102,936,000 68,354,000 53,560,000 53,623,000 53,662,000      29,839,000 27,347,000 29,844,000 26,086,000 22,071,000 19,056,000 18,078,000 12,862,000 8,604,000 18,628,000 14,851,000 9,324,000 7,299,000 6,309,000 4,788,000 4,767,000 3,969,000 986,000 968,000     14,900,000 14,900,000 24,997,000 
        deferred tax liabilities
      		955,000 1,510,000 2,252,000 2,007,000 1,884,000 1,946,000 2,166,000 2,239,000 2,399,000 2,685,000 2,583,000 2,940,000 3,130,000 3,392,000 2,601,000 2,480,000 2,690,000 2,827,000 3,803,000 4,259,000 4,477,000 4,705,000 1,118,000 1,118,000 1,118,000 1,118,000 1,002,000 1,014,000 1,002,000 1,002,000 1,002,000 1,002,000 1,002,000 1,002,000 1,623,000 1,623,000 1,623,000 251,000 169,000 169,000 169,000 169,000 1,495,000 1,495,000 1,495,000 124,000 82,000 82,000 
        other liabilities
      		18,091,000 18,004,000 4,797,000 4,920,000 4,742,000 4,476,000 4,376,000 4,495,000 4,627,000 4,487,000 4,818,000 4,901,000 5,024,000 4,968,000 4,612,000 4,123,000 4,062,000 3,859,000 3,712,000 3,639,000 3,470,000 3,207,000 2,038,000 1,916,000 1,761,000 1,611,000 1,499,000 1,498,000 1,491,000 1,270,000 1,174,000 1,285,000 1,221,000 1,233,000 1,003,000 944,000 837,000 834,000 858,000 741,000 531,000 511,000 412,000 112,000 102,000 92,000 141,000 792,000 
        total liabilities
      		526,758,000 531,108,000 511,611,000 492,335,000 503,489,000 483,585,000 495,943,000 490,098,000 486,089,000 479,226,000 482,569,000 441,433,000 423,105,000 366,330,000 342,158,000 320,416,000 306,078,000 230,382,000 218,737,000 197,761,000 177,621,000 158,311,000 172,844,000 148,364,000 136,374,000 120,440,000 110,141,000 99,441,000 91,296,000 78,337,000 72,013,000 78,047,000 68,971,000 57,425,000 53,976,000 48,499,000 42,648,000 37,630,000 33,722,000 28,410,000 26,562,000 25,561,000 25,145,000 22,980,000 22,540,000 39,031,000 37,867,000 56,021,000 
        stockholders’ equity:
      		                                                
        common stock: 0.00001 par value per share...
      		                                                
        preferred stock: 0.00001 par value per share...
      		                                                
        additional paid-in capital
      		613,624,000 604,828,000 595,802,000 587,289,000 578,293,000 568,302,000 561,010,000 553,122,000 544,593,000 536,108,000 527,199,000 519,450,000 511,940,000 499,694,000 490,566,000 481,818,000 472,878,000 466,792,000 460,339,000 453,950,000 446,975,000 439,007,000 242,825,000 238,077,000 234,642,000 232,731,000 230,209,000 229,069,000 226,262,000 219,838,000 217,833,000 207,505,000 139,009,000 134,511,000 133,150,000 132,950,000 131,421,000 129,574,000 127,213,000 126,188,000 124,077,000 122,844,000 121,741,000 121,114,000 119,760,000 119,045,000 118,153,000 7,046,000 
        accumulated other comprehensive income
      		-693,000 2,097,000 1,379,000 2,657,000 -715,000 -2,612,000 3,243,000 -1,771,000 -1,581,000 403,000 -7,108,000 -4,102,000 -4,255,000 -6,301,000 -6,017,000 -1,171,000 2,179,000 3,077,000 2,261,000 4,063,000 3,689,000 3,071,000 110,000 -89,000 -385,000 250,000                -502,000 -348,000 -104,000 -126,000 11,000   
        accumulated deficit
      		-201,575,000 -206,455,000 -212,085,000 -217,958,000 -227,371,000 -225,888,000 -227,544,000 -228,969,000 -223,107,000 -216,255,000 -214,092,000 -210,056,000 -196,342,000 -171,562,000 -162,277,000 -149,363,000 -135,745,000 -126,890,000 -119,848,000 -113,029,000 -103,808,000 -91,360,000 -87,858,000 -85,300,000 -86,653,000 -85,520,000 -86,156,000 -86,938,000 -85,007,000 -83,711,000 -83,436,000 -84,641,000 -84,264,000 -82,784,000 -81,946,000 -82,352,000 -82,763,000 -81,281,000 -79,558,000 -77,921,000 -76,957,000 -74,385,000 -71,383,000 -66,741,000 -62,116,000 -57,180,000 -52,904,000 -44,395,000 
        treasury stock
      		-16,534,000 -16,534,000 -16,534,000 -16,534,000 -16,534,000 -16,534,000 -16,534,000 -16,534,000 -16,534,000 -16,534,000 -16,534,000 -16,534,000 -16,534,000 -16,534,000 -16,534,000 -16,530,000 -10,779,000 -10,779,000 -10,779,000 -10,779,000 -10,779,000 -10,779,000 -10,779,000 -10,779,000 -10,779,000 -10,701,000 -10,701,000 -10,701,000 -10,701,000 -6,201,000 -6,201,000 -6,201,000 -6,201,000 -3,201,000 -3,201,000 -3,201,000 -3,201,000 -3,201,000 -2,601,000 -2,601,000 -2,601,000 -2,601,000 -2,601,000 -2,601,000 -2,601,000 -2,601,000 -2,601,000 -2,601,000 
        total stockholders’ equity
      		394,822,000 383,936,000 368,562,000 355,454,000 333,673,000 323,268,000 320,175,000 305,848,000 303,371,000 303,722,000 289,465,000 288,758,000 294,809,000 305,297,000 305,738,000 314,754,000 328,533,000 332,200,000 331,973,000 334,205,000 336,077,000 339,939,000 144,298,000 141,909,000 136,825,000 136,760,000 132,846,000 131,023,000 130,009,000 129,173,000 127,862,000 116,252,000 48,247,000 48,434,000 47,952,000 47,152,000 45,085,000 44,715,000 44,789,000 45,472,000 44,308,000 45,356,000 47,409,000 51,668,000 54,917,000 59,275,000 62,645,000  
        total liabilities and stockholders’ equity
      		921,580,000 915,044,000 880,173,000 847,789,000 837,162,000 806,853,000 816,118,000 795,946,000 789,460,000 782,948,000 772,034,000 730,191,000 717,914,000 671,627,000 647,896,000 635,170,000 634,611,000 562,582,000 550,710,000 531,966,000 513,698,000 498,250,000 317,142,000 290,273,000 273,199,000 257,200,000 242,987,000 230,464,000 221,305,000 207,510,000 199,875,000 194,299,000 117,218,000 105,859,000 101,928,000 95,651,000 87,733,000 82,345,000 78,511,000 73,882,000 70,870,000 70,917,000 72,554,000 74,648,000 77,457,000    
        accounts and other receivables, net of allowance for credit losses of 1,311 at december 31, 2025 and 1,117 at december 31, 2024
      		 301,945,000                                               
        accounts and other receivables, net of allowance for credit losses of 1,595 at september 30, 2025 and 1,117 at december 31, 2024
      		  302,534,000                                              
        accounts and other receivables, net of allowance for credit losses of 1,357 at june 30, 2025 and 1,117 at december 31, 2024
      		   292,820,000                                             
        accounts and other receivables, net of allowance for credit losses of 1,046 at march 31, 2025 and 1,117 at december 31, 2024
      		    290,104,000                                            
        accounts and other receivables, net of allowance for credit losses of 1,117 at december 31, 2024 and 1,085 at december 31, 2023
      		     274,031,000                                           
        accounts and other receivables, net of allowance for credit loss of 1,015 at september 30, 2024 and 1,085 at december 31, 2023
      		      289,823,000                                          
        accounts and other receivables, net of allowance for credit loss of 1,019 at june 30, 2024 and 1,085 at december 31, 2023
      		       285,944,000                                         
        accounts and other receivables, net of allowance for doubtful accounts of 1,093 at march 31, 2024 and 1,085 at december 31, 2023
      		        278,492,000                                        
        accounts and other receivables, net of allowance for credit loss of 1,085 at december 31, 2023 and 540 at december 31, 2022
      		         267,899,000                                       
        accounts and other receivables, net of allowance for doubtful accounts of 690 at september 30, 2023 and 540 at december 31, 2022
      		          277,913,000                                      
        accounts and other receivables, net of allowance for doubtful accounts of 701 at june 30, 2023 and 540 at december 31, 2022
      		           265,648,000                                     
        accounts and other receivables, net of allowance for doubtful accounts of 659 at march 31, 2023 and 540 at december 31, 2022
      		            248,244,000                                    
        accounts and other receivables, net of allowance for doubtful accounts of 540 at december 31, 2022 and 342 at december 31, 2021
      		             232,439,000                                   
        property and equipment
      		             90,701,000 87,066,000 83,041,000 80,368,000 77,950,000 75,432,000 74,405,000 73,664,000 72,602,000 71,114,000 71,018,000 70,569,000 70,372,000 69,568,000 69,371,000 69,365,000 69,803,000 69,998,000 8,208,000 8,275,000 7,868,000 7,958,000 7,988,000 7,990,000 8,464,000 9,188,000 9,733,000 9,587,000 9,719,000 9,614,000 9,131,000 8,618,000 7,862,000 6,355,000 5,167,000 
        accounts and other receivables, net of allowance for doubtful accounts of 384 at september 30, 2022 and 342 at december 31, 2021
      		              224,082,000                                  
        long-term investments, at fair value
      		              55,119,000 7,716,000 7,384,000 7,061,000 6,605,000 6,226,000 5,808,000 5,566,000 5,038,000 4,462,000 4,094,000 4,323,000 4,102,000 3,891,000 3,701,000 3,554,000 3,545,000 3,311,000 3,238,000 3,237,000 3,084,000 2,829,000 2,656,000 2,579,000 2,500,000 2,500,000 2,489,000 2,388,000 2,420,000 2,520,000     
        accounts and other receivables, net of allowance for doubtful accounts of 355 at june 30, 2022 and 342 at december 31, 2021
      		               204,249,000                                 
        accounts and other receivables, net of allowance for doubtful accounts of 358 at march 31, 2022 and 342 at december 31, 2021
      		                189,035,000                                
        accounts and other receivables, net of allowance for doubtful accounts of 342 and 271
      		                 165,217,000                               
        accounts and other receivables
      		                  157,945,000 139,966,000 117,884,000 99,065,000 92,409,000 80,724,000 65,997,000 54,408,000 50,144,000 43,550,000 37,568,000 31,565,000 31,985,000 28,552,000 24,317,000 20,367,000 20,315,000 17,098,000 13,513,000 10,118,000 10,286,000 9,278,000 8,464,000 8,196,000 8,344,000 8,778,000 7,786,000 7,887,000 8,598,000 8,095,000 
        accumulated other comprehensive loss
      		                          -506,000 -407,000 -545,000 -753,000 -334,000 -411,000 -297,000 -92,000 -51,000 -245,000 -372,000 -377,000 -265,000 -194,000 -211,000      -3,000 -45,000 
        common stock: 0.00001 par value...
      		                                                
        preferred stock: 0.00001 par value...
      		                                                
        equity method investment
      		                                    265,000 271,000 289,000 311,000 296,000 300,000 300,000      
        other long term assets
      		                                 2,624,000    134,000 89,000 62,000 38,000 23,000 29,000 23,000 16,000    
        claims reserve
      		                                  11,255,000 10,820,000 10,621,000 9,521,000 8,362,000 7,582,000 6,854,000 6,274,000 6,188,000 5,839,000 5,185,000 5,107,000 5,411,000 4,393,000 
        accrued liabilities
      		                                    3,791,000 4,322,000 3,489,000 3,368,000 2,988,000 4,189,000 4,327,000 3,720,000 3,560,000 4,607,000 3,519,000 4,372,000 
        other payables
      		                                    1,278,000 1,094,000 987,000 870,000 809,000 654,000 668,000 481,000 1,083,000 1,399,000 1,340,000 1,313,000 
        common stock, 0.00001 par value per share...
      		                                                
        investments in fixed maturities, at fair value
      		                                            934,000 942,000 944,000 927,000 
        deferred offering costs
      		                                               2,562,000 
        liabilities, redeemable convertible preferred stock, and stockholders’ equity
      		                                                
        short-term debt
      		                                               1,200,000 
        warrant liabilities
      		                                               4,380,000 
        redeemable convertible preferred stock: 0.00001 par value per share...
      		                                               32,724,000 
        stockholders’ equity
      		                                                
        special voting shares, 0.00001 par value per share...
      		                                                
        total liabilities, redeemable convertible preferred stock, and stockholders’ equity
      		                                             98,306,000 100,512,000  
        investments in fixed maturities, at amortized cost
      		                                              19,297,000 14,072,000 
        contingencies
      		                                                
        liabilities, redeemable convertible preferred stock, and stockholders’ deficit
      		                                                
        stockholders’ deficit:
      		                                                
        total stockholders’ deficit
      		                                               -39,995,000 
        total liabilities, redeemable convertible preferred stock, and stockholders’ deficit
      		                                               48,750,000 
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 
                                                       
          operating activities
        		                                               
          net income
        		4,880,000 5,630,000 5,873,000                                             
          adjustments to reconcile net income to cash from operating activities:
        		                                               
          depreciation and amortization
        		3,706,000 4,032,000 4,051,000 3,962,000 3,791,000 3,924,000 4,381,000 4,376,000 3,785,000 3,029,000 2,990,000 3,253,000 3,202,000 2,897,000 2,600,000 2,707,000 2,717,000 2,770,000 2,944,000 3,158,000 3,093,000 2,301,000 1,666,000 1,723,000 1,381,000 1,274,000 1,181,000 1,564,000 1,613,000 1,485,000 1,136,000 964,000 927,000 1,024,000 1,095,000 1,077,000 1,036,000 1,229,000 1,093,000 739,000 785,000 742,000 671,000 563,000 566,000 440,000 505,000 
          stock-based compensation expense
        		9,000,000 9,527,000 9,499,000 9,456,000 9,830,000 8,294,000 8,340,000 8,646,000 8,152,000 7,301,000 6,892,000 6,637,000 12,331,000 8,567,000 8,643,000 8,634,000 7,549,000 6,808,000 6,443,000 6,527,000 8,448,000 2,602,000 2,430,000 2,227,000 1,653,000 1,771,000 1,845,000 1,873,000 1,357,000 1,222,000 1,299,000 1,286,000 968,000 855,000 895,000 888,000 781,000 731,000 776,000 743,000 696,000 653,000 749,000 897,000 703,000 890,000 2,001,000 
          other
        		-213,000 933,000 213,000 602,000 349,000 -1,295,000 -135,000 -116,000 -202,000 2,481,000 -549,000 -188,000 -397,000 1,023,000 102,000 5,000 -79,000 -996,000 -386,000 -315,000 -230,000 35,000 16,000 29,000 73,000 -38,000 46,000 100,000 -3,000 -3,000 -275,000 15,000 23,000 -626,000 187,000 -41,000 97,000 -172,000 179,000 30,000 9,000 2,000 22,000 3,000 -116,000   
          changes in operating assets and liabilities:
        		                                               
          accounts and other receivables
        		-3,035,000 716,000 -9,912,000 -2,050,000 -15,965,000 15,303,000 -3,794,000 -7,508,000 -10,718,000 10,153,000 -12,409,000 -17,337,000 -15,847,000 -8,034,000 -19,821,000 -15,312,000 -23,815,000 -7,397,000 -17,977,000 -21,991,000 -18,805,000 -5,204,000 -11,966,000 -14,405,000 -11,697,000 -4,190,000 -6,642,000 -6,046,000 -5,894,000 344,000 -3,424,000 -4,242,000 -3,926,000 -55,000 -3,196,000 -3,596,000 -3,372,000  -1,029,000         
          prepaid expenses and other assets
        		1,954,000 -626,000 44,000 -380,000 -204,000 817,000 101,000 2,010,000 287,000 854,000 452,000 552,000 -3,765,000 -807,000 -1,599,000 -761,000 -2,060,000 -1,133,000 170,000 -761,000 -1,331,000 -860,000 -1,535,000 -249,000 -195,000 -707,000 -714,000 664,000 325,000 -2,079,000 3,519,000 -3,939,000 -129,000 118,000 -114,000 36,000 -219,000  -246,000         
          accounts payable, accrued liabilities, and other liabilities
        		-18,326,000 15,012,000 10,027,000 -537,000 1,527,000 2,434,000 1,377,000 3,404,000 -5,131,000 5,476,000 2,632,000 -1,316,000 -5,148,000 2,388,000 45,000 2,509,000 -1,806,000 4,443,000 5,225,000 -907,000 35,000 3,349,000 6,086,000 -806,000 1,322,000 1,304,000 1,363,000 187,000 1,256,000 682,000 1,282,000 1,657,000 910,000 897,000 1,209,000             
          reserve for veterinary invoices
        		842,000 1,898,000 1,538,000 -1,710,000 2,407,000 -4,841,000 -3,934,000 -1,650,000 -885,000 1,788,000 5,258,000 7,833,000 4,606,000 4,164,000 3,061,000 -1,785,000 -1,213,000 914,000 2,984,000 5,691,000 1,179,000 -30,000 4,428,000 1,439,000 1,825,000 1,872,000 1,042,000 1,067,000 1,078,000 1,956,000 191,000 550,000 743,000               
          deferred revenue
        		15,786,000 -8,989,000 7,904,000 4,052,000 15,712,000 -7,889,000 7,534,000 3,556,000 13,998,000 -11,412,000 10,168,000 10,875,000 22,936,000 106,000 17,584,000 14,491,000 23,972,000 6,789,000 13,640,000 15,632,000 18,324,000 5,273,000 11,239,000 13,539,000 9,695,000 2,610,000 5,841,000 5,444,000 5,523,000 332,000 2,472,000 3,620,000 4,041,000 92,000 2,146,000 2,711,000 4,218,000 319,000 795,000 608,000 676,000 469,000 561,000 420,000 329,000 54,000 520,000 
          net cash from operating activities
        		14,594,000 29,262,000 29,237,000 15,025,000 15,964,000 23,702,000 15,295,000 6,856,000 2,434,000 17,507,000 11,398,000 -3,405,000 -6,862,000 1,019,000 -2,299,000 -3,130,000 -3,590,000 5,156,000 6,224,000 -2,187,000 -1,735,000 3,964,000 9,806,000 4,850,000 2,924,000 4,532,000 4,744,000 2,922,000 3,959,000 3,664,000 7,405,000 -466,000 2,077,000 2,977,000 3,008,000 1,824,000 1,857,000 3,438,000 1,308,000 1,558,000 -1,298,000 -657,000 -872,000 -3,988,000 -4,908,000 -1,101,000 -3,265,000 
          capital expenditures
        		-507,000 -4,365,000 -5,027,000 -3,483,000 -1,125,000 -1,808,000 -1,981,000 -3,022,000 -2,371,000 -3,824,000 -4,978,000 -4,650,000 -3,941,000 -5,992,000 -3,217,000 -3,947,000 -2,608,000 192,000 -2,778,000 -3,092,000 -2,130,000 248,000 -933,000 -1,825,000 -1,141,000 271,000 -2,229,000 -406,000 -737,000 -1,139,000 -53,474,000 -1,905,000 -312,000 -1,025,000 -804,000 -802,000 -462,000 -395,000 -456,000 -437,000 -653,000 -1,078,000 -1,172,000 -1,054,000 -1,590,000 -1,620,000 -1,745,000 
          free cash flows
        		14,087,000 24,897,000 24,210,000 11,542,000 14,839,000 21,894,000 13,314,000 3,834,000 63,000 13,683,000 6,420,000 -8,055,000 -10,803,000 -4,973,000 -5,516,000 -7,077,000 -6,198,000 5,348,000 3,446,000 -5,279,000 -3,865,000 4,212,000 8,873,000 3,025,000 1,783,000 4,803,000 2,515,000 2,516,000 3,222,000 2,525,000 -46,069,000 -2,371,000 1,765,000 1,952,000 2,204,000 1,022,000 1,395,000 3,043,000 852,000 1,121,000 -1,951,000 -1,735,000 -2,044,000 -5,042,000 -6,498,000 -2,721,000 -5,010,000 
          investing activities
        		                                               
          purchases of investment securities
        		-47,883,000 -73,010,000 -41,021,000 -101,125,000 -40,875,000 -26,118,000 -26,126,000 -62,056,000 -19,193,000 -56,547,000 -29,458,000 -45,136,000 -34,795,000 -147,346,000 -78,292,000 -24,476,000 -22,892,000 -33,384,000 -18,915,000 -31,216,000 -12,157,000 -21,314,000 -17,422,000 -14,971,000 -11,579,000 -20,014,000 -13,270,000 -14,872,000 -17,350,000   -13,246,000 -7,140,000 -11,216,000 -5,809,000 -9,723,000 -5,172,000 -15,624,000 -4,769,000 -7,264,000 -3,959,000 -8,718,000 -5,016,000 -7,860,000 -3,206,000   
          maturities and sales of investment securities
        		48,878,000 34,782,000 43,563,000 61,022,000 33,242,000 45,886,000 26,089,000 36,673,000 19,005,000 42,905,000 29,713,000 43,859,000 73,793,000 134,718,000                                  
          purchases of property, equipment, and internal-use software
        		-847,000 -3,923,000 -5,302,000 -2,976,000 -1,928,000 -1,858,000 -1,913,000 -2,880,000 -3,065,000 -3,970,000 -4,391,000 -4,735,000 -5,184,000                                   
          net cash from investing activities
        		113,000 -42,126,000 -2,321,000 -42,467,000 -8,973,000 18,457,000 -1,460,000 -27,717,000 -2,737,000 -17,447,000 -3,299,000 -5,529,000 33,914,000 -30,552,000 -11,827,000 -10,886,000 -14,251,000 -20,106,000 -13,171,000 -14,034,000 -4,602,000 -58,168,000 -9,701,000 -912,000 -7,966,000 -5,217,000 -9,210,000 -4,079,000 -9,502,000 -16,622,000 -57,201,000 -4,796,000 -2,832,000 -4,623,000 -2,635,000 -1,325,000 -4,473,000 -1,417,000 -2,047,000 -2,098,000 -946,000 -3,305,000 -3,174,000 -2,893,000 -551,000 -4,697,000 -6,972,000 
          financing activities
        		                                               
          repayment of debt financing
        		-2,500,000 -118,725,000 -188,000 -15,187,000 -338,000    -338,000 -337,000 -338,000 -435,000 -607,000                 0                0  
          proceeds from exercise of stock options
        		260,000 287,000 80,000 303,000 1,024,000 23,000 258,000 99,000 372,000 1,374,000 628,000 513,000 140,000 706,000 413,000 571,000 600,000 551,000 698,000 1,120,000 1,238,000 1,717,000 2,629,000 1,108,000 559,000 727,000 629,000 965,000 661,000 729,000 1,216,000 1,175,000 481,000 463,000 435,000   1,009,000 951,000 1,299,000 486,000 421,000 113,000 434,000 367,000 50,000 115,000 
          shares withheld to satisfy tax withholding
        		-496,000 -845,000 -1,179,000 -773,000 -915,000 -1,129,000 -802,000 -343,000 -245,000 -240,000 -272,000 -171,000 -853,000 -579,000 -850,000 -632,000 -2,298,000 -1,002,000 -979,000 -870,000 -1,881,000 -459,000 -215,000 -120,000 -321,000 -57,000 -1,363,000 -50,000 -197,000 0                  
          net cash from financing activities
        		-2,736,000 -5,075,000 -1,441,000 -15,887,000 -459,000 -1,674,000 -1,039,000 -958,000 -286,000 569,000 24,840,000 -93,000 33,810,000 14,682,000 -710,000 -5,994,000 52,765,000 -451,000 -281,000 250,000 -643,000 163,573,000 4,892,000 -1,521,000 3,904,000 4,670,000 2,243,000 1,738,000 5,393,000 5,552,000 -11,059,000 70,971,000 5,765,000 2,161,000 17,000 2,008,000 895,000 1,720,000 3,254,000 1,225,000 1,473,000 421,000 -146,000 434,000 -14,917,000 -141,000 60,049,000 
          effect of foreign exchange rate changes on cash, cash equivalents, and restricted cash
        		-557,000 488,000 -1,037,000 1,790,000 -52,000 -1,896,000 482,000 -150,000 -313,000 1,254,000 -906,000 -184,000 260,000 505,000 -1,268,000 -835,000 139,000 305,000 -461,000 178,000 230,000 198,000 220,000 375,000 -809,000 156,000 -129,000 176,000 220,000 -719,000 108,000 -271,000 70,000 -58,000 255,000             
          net change in cash, cash equivalents, and restricted cash
        		11,414,000 -17,451,000 24,438,000 -41,539,000 6,480,000 38,589,000 13,278,000 -21,969,000 -902,000 1,883,000 32,033,000 -9,211,000 61,122,000 -14,346,000 -16,104,000 -20,845,000 35,063,000 -15,096,000 -7,689,000 -15,793,000 -6,750,000 109,567,000 5,217,000 2,792,000 -1,947,000 4,141,000 -2,352,000 757,000 70,000 -8,125,000 -60,747,000 65,438,000 5,080,000    -1,700,000           
          cash, cash equivalents, and restricted cash at beginning of period
        		171,458,000 0 0 0 199,530,000 0 0 0 170,464,000 0 0 0 84,637,000 0 0 0 100,869,000 0 0 0 146,197,000 0 0 0 30,568,000 0 0 0 27,952,000 0 0 0 26,306,000 0 0 0 24,237,000           
          cash, cash equivalents, and restricted cash at end of period
        		182,872,000 -17,451,000 24,438,000 -41,539,000 206,010,000 38,659,000 13,278,000 -21,969,000 169,562,000 1,883,000 32,033,000 -9,211,000 145,759,000 -14,346,000 -16,104,000 -20,845,000 135,932,000 -15,096,000 -7,689,000 -15,793,000 139,447,000 109,567,000 5,217,000 2,792,000 28,621,000 4,141,000 -2,352,000 757,000 28,022,000 -8,125,000 -60,747,000 65,438,000 31,386,000 457,000 645,000 2,667,000 22,537,000           
          supplemental disclosures
        		                                               
          noncash investing and financing activities:
        		                                               
          purchases of property, equipment, and internal-use software included in accounts payable and accrued liabilities
        		340,000 -442,000 275,000 -507,000 803,000 50,000 -68,000 -142,000 694,000 146,000 -587,000 85,000 1,243,000                                   
          realized gain on nonmonetary exchange of preferred stock investment
        		 0 0                                             
          goodwill impairment charges
        		                                               
          proceeds from debt financing, net of financing fees
        		         0 24,972,000 0 35,130,000 14,826,000 -119,000 -32,000 54,463,000        3,744,000 4,000,000 3,000,000 967,000 5,200,000 4,242,000 -61,000 3,750,000 5,500,000 1,980,000 961,000             
          interest paid
        		                                     61,000 64,000 44,000 -16,000 -310,000 -104,000 508,000 -249,000 -2,866,000 915,000 
          right-of-use asset obtained in exchange for lease liability
        		                                               
          purchase of intellectual property in exchange for preferred stock investment
        		 0 0                                             
          net loss
        		    -1,483,000 1,656,000 1,425,000 -5,862,000 -6,852,000 -2,163,000 -4,036,000 -13,714,000 -24,780,000 -9,285,000 -12,914,000 -13,618,000 -8,855,000 -7,042,000   -12,448,000 -3,502,000   -1,133,000 636,000 782,000 -1,931,000 -1,296,000 -275,000 1,205,000 -377,000 -1,480,000 -838,000 406,000 411,000 -1,482,000 -1,723,000 -1,637,000 -964,000 -2,572,000 -3,001,000 -4,643,000 -4,625,000 -4,936,000 -4,276,000 -8,509,000 
          adjustments to reconcile net loss to cash from operating activities:
        		                                               
          cash paid in business acquisition, net of cash acquired
        		                                               
          repurchases of common stock
        		              -4,000                                 
          income taxes paid
        		                                     7,000 8,000   -256,000 0 215,000 -98,000 -18,000 0 
          repayments of debt financing
        		      -338,000                                         
          cash paid in business acquisitions, net of cash acquired
        		                                               
          purchases of property and equipment
        		             -5,478,000 -4,131,000 -3,926,000 -3,553,000             -1,080,000 -53,486,000 -1,378,000 -992,000 -884,000 -983,000 -802,000 -462,000 -395,000 -456,000 -437,000 -653,000 -1,078,000 -1,172,000 -1,054,000 -1,590,000 -1,620,000 -1,745,000 
          issuance of common stock, net of offering costs
        		                                               
          repurchase of common stock
        		                                               
          purchases of property and equipment included in accounts payable and accrued liabilities
        		             -514,000 914,000 -21,000 945,000 192,000 -11,000 -205,000 753,000 248,000 340,000 -82,000 355,000 271,000 -423,000 496,000 141,000 -59,000 12,000 -527,000 680,000 -141,000 179,000             
          acquisition-related contingent consideration recorded as a liability
        		                                               
          repayments of debt
        		              -150,000                                 
          maturities of investment securities
        		               19,013,000 12,199,000 18,803,000 8,486,000 20,102,000 10,478,000 14,249,000 9,013,000 15,704,000 5,100,000 21,538,000 6,329,000 11,690,000 10,205,000   9,715,000 5,300,000 7,494,000 4,166,000 7,841,000 3,871,000 14,670,000 3,239,000 5,638,000 3,700,000 6,600,000 3,314,000 6,021,000 4,245,000   
          purchases of other investments
        		                             0                  
          issuance of common stock for cashless exercise of warrants
        		                         0 0 0 4,500,000 0 0 0 3,000,000               
          purchases of property, equipment and intangible assets
        		                  -2,767,000 -2,887,000 -2,883,000  -1,273,000 -1,743,000 -1,496,000  -1,806,000 -902,000 -878,000                   
          borrowings from line of credit, net of financing fees
        		                      2,478,000                         
          repayments to line of credit
        		                      0                         
          acquisition of lease intangibles, related to corporate real estate acquisition
        		                             0                  
          other financing
        		                         0 -23,000 -144,000 -271,000 900,000 -179,000 -140,000 -216,000               
          issuance of common stock for acquisition of corporate real estate
        		                             0                  
          gain on sale of equity method investment
        		                                 0 0             
          proceeds from sale of equity method investment
        		                                 0 0             
          proceeds from public offering of common stock, net of offering costs
        		                             -19,000 -196,000                 
          property and equipment acquired under financing leases
        		                                               
          proceeds from exercise of warrants
        		                              0                 
          property and equipment acquired under capital lease
        		                                 0 623,000             
          purchases of fixed maturity investment securities
        		                                               
          maturities of fixed maturity investment securities
        		                                               
          property and equipment acquired under lease
        		                                               
          other investments
        		                                 -17,000 -9,000 -43,000 -2,710,000           
          taxes paid related to net share settlement of equity awards
        		                                               
          cashless exercise of common stock warrants
        		                                               
          claims reserve
        		                                  380,000 166,000 1,093,000 1,183,000 799,000 723,000 521,000 114,000 413,000 638,000 76,000 -304,000 1,018,000 
          payments on financing obligations
        		                                               
          net increase in cash, cash equivalents, and restricted cash
        		                                  645,000             
          payments on capital lease obligation
        		                                               
          accounts payable
        		                                    64,000 683,000 429,000 -260,000 -200,000 -18,000 223,000 -165,000 -387,000 298,000 76,000 
          accrued liabilities
        		                                    -598,000 875,000 450,000 117,000 -1,267,000 -2,000 670,000 119,000 -736,000 949,000 30,000 
          other payables
        		                                    239,000 231,000 -301,000 272,000 135,000 229,000 526,000 -612,000 -330,000 58,000 -576,000 
          proceeds from stock option exercises
        		                                    1,037,000           
          (repayment of) proceeds from debt financing and debt financing fees
        		                                    -40,000           
          payments on capital lease obligations
        		                                    -102,000 -94,000          
          effect of foreign exchange rates on cash
        		                                    21,000 -130,000 -96,000 -4,000 341,000 -191,000 -277,000 110,000 -228,000 -32,000 -31,000 
          increase in payables for property and equipment
        		                                    93,000 23,000 6,000 17,000 58,000 -212,000 -39,000 716,000 -367,000 423,000 -30,000 
          property and equipment acquired under capital leases
        		                                    45,000  289,000         
          amortization of debt discount and prepaid loan fees
        		                                         16,000      
          warrant income
        		                                               
          accounts and other receivable
        		                                               
          prepaid expenses and other current assets
        		                                        153,000 -37,000 -488,000 -228,000 -152,000 87,000 -335,000 
          equity method investment
        		                                         0      
          tax withholding on restricted stock
        		                                     0    0 -259,000 0 -384,000   
          proceeds from (repayment of) debt financing
        		                                     1,000,000 3,002,000 -1,000 987,000       
          other financing costs
        		                                               
          net proceeds from ipo
        		                                               
          warrants issued in conjunction with debt issuance
        		                                             1,000  
          cashless exercise of preferred stock warrants
        		                                             0 271,000 
          common stock warrant reclassification to equity
        		                                               
          net change in cash and cash equivalents
        		                                      2,419,000 681,000 -430,000 -3,732,000 -4,469,000 -6,337,000 -20,604,000 -5,971,000  
          cash and cash equivalents at beginning of period
        		                                      0 0 17,956,000 0 0 0 53,098,000 0 0 
          cash and cash equivalents at end of period
        		                                      2,419,000 681,000 17,526,000 -3,732,000 -4,469,000 -6,337,000 32,494,000 -5,971,000 49,781,000 
          payments of capital lease obligations
        		                                               
          accounts receivables
        		                                        -234,000       
          warrant expense
        		                                             0 -2,054,000 
          accounts receivable
        		                                           -998,000 75,000 702,000 -508,000 
          restricted cash
        		                                             0 2,700,000 
          exchange of stock for equity method investment
        		                                               
          release of restricted cash
        		                                               
          repayment of debt financing and loan fees
        		                                               
          proceeds from line of credit
        		                                               
          net proceeds from initial public offering
        		                                               
          increase in payables for deferred financing costs
        		                                              -1,351,000 
          advance on term loan
        		                                               
          deferred financing costs
        		                                               
          payment on line of credit
        		                                           0 -14,900,000   
          settlement of forward contract
        		                                               
          issuance of preferred stock
        		                                               
          purchase of treasury stock
        		                                               
          redemption of preferred stock
        		                                               
          proceeds from line of credit and debt financing
        		                                             0  
          amortization of prepaid loan fee
        		                                               
          amortization of debt discount
        		                                              4,455,000 
          loss on disposal of equipment
        		                                              0 
          loss from equity method investment
        		                                               
          net amortization on bonds
        		                                              4,000 
          purchases of investment securities, held-to-maturity
        		                                              -10,189,000 
          maturities of investment securities, held-to-maturity
        		                                              4,962,000 
          payment of loan fee
        		                                               
          (repayments of) proceeds from line of credit
        		                                               
          net increase in cash and cash equivalents
        		                                               
          exchange of stock and intangible asset for equity method investment