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PagerDuty, Inc
(NYSE:PD) 

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PagerDuty, Inc. operates a digital operations management platform in the United States and internationally. Its platform harnesses digital signals from virtually any software-enabled system or device, combines it with human response data, and orchestrates teams to take the right actions in real time...

Founded: 2009
IPO Price: $24 (Apr 11, 2019)
Full Time Employees: 1,166 (Jan 2023)
Co-Founder: Alex Solomon
CEO: Jennifer Tejada  
Sector: Technology
Industry: Software-Application

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At a glance:
  • Leading Digital Operations Management Platform: PagerDuty provides a SaaS platform specializing in incident management, on-call scheduling, and automation, ensuring the reliability and uptime of critical digital services for enterprises.
  • Expanding Beyond Core Incident Response: The company is strategically evolving its platform to offer broader AIOps, automation, and process automation solutions, aiming to become a unified operations cloud for various business functions.
  • Recurring SaaS Revenue with Focus on Profitability: PagerDuty operates on a recurring SaaS subscription model, serving a global customer base, with an increasing emphasis on improving free cash flow generation and achieving sustainable profitability.
  • Essential Tool for Modern DevOps and SRE Teams: The platform is a critical tool for DevOps, SRE, and IT operations teams, enabling rapid detection, diagnosis, and resolution of incidents to minimize downtime and protect digital service availability.
Bull Thesis:
  • Mission-Critical & Sticky Platform: PagerDuty's platform is deeply embedded in the incident response workflows of its customers, making it a mission-critical tool for maintaining digital service reliability. This creates high switching costs and strong customer stickiness, ensuring recurring revenue and a stable customer base even in challenging economic environments.
  • Expanding Product Portfolio & Total Addressable Market (TAM): Beyond its core incident management, PagerDuty has successfully expanded into adjacent areas like AIOps, automation, and customer service operations (CSOps). This broadens its appeal to a wider range of buyers within an organization, increases its total addressable market, and provides significant opportunities for upsell and cross-sell to existing customers.
  • Strong Customer Retention and Expansion: The company consistently reports high net retention rates, indicating that existing customers are not only staying but also increasing their spending over time. This demonstrates the value customers derive from the platform and the effectiveness of PagerDuty's strategy to expand its footprint within client organizations.
  • Improving Path to Profitability and Free Cash Flow: PagerDuty has shown a clear focus on improving its operating efficiency and moving towards sustainable profitability. With improving gross margins and disciplined expense management, the company is demonstrating a credible path to consistent positive free cash flow, which could attract a broader range of investors focused on financial performance.
Bear Thesis:
  • Intense Competition in Incident Management and AIOps: The market for incident management, observability, and AIOps is highly competitive, with established players like Atlassian (Opsgenie), Splunk, Datadog, and even cloud providers offering integrated or standalone solutions. This intense competition could put pressure on pricing, limit market share gains, and increase customer acquisition costs.
  • Macroeconomic Headwinds and Enterprise Spending Slowdown: In an uncertain economic climate, enterprises may scrutinize software spending more closely, potentially leading to slower new customer acquisition, delayed expansion deals, or even budget cuts. While PagerDuty is mission-critical, new feature adoption or increased seat counts could be impacted by tighter IT budgets.
  • Slower-than-Expected Path to Consistent GAAP Profitability: While PagerDuty has shown progress towards non-GAAP profitability and positive free cash flow, achieving consistent GAAP profitability might take longer than anticipated. Continued investment in R&D and sales & marketing to compete and expand could weigh on reported earnings, potentially disappointing investors looking for faster bottom-line improvements.
  • Valuation Concerns Relative to Growth and Profitability: Despite a significant correction from peak valuations, some investors may still view PagerDuty's valuation as stretched when considering its current growth rates and the timeline to achieve significant, consistent GAAP profitability. A higher valuation multiple could limit upside potential if growth decelerates or profitability targets are missed.
Main Competitors:
  • Atlassian ($TEAM) (Opsgenie (part of Jira Service Management)), Atlassian's Opsgenie offers comprehensive on-call scheduling, alerting, and incident management, directly competing with PagerDuty's core offerings. Its deep integration with Jira Service Management, Confluence, and Statuspage provides a strong end-to-end IT service management solution, appealing to existing Atlassian customers seeking a unified platform.
  • Splunk (now part of Cisco) ($CSCO) (VictorOps (now Splunk On-Call)), Splunk On-Call (formerly VictorOps) provides real-time incident management, on-call scheduling, and collaboration tools, directly competing with PagerDuty. Its integration with Splunk's broader observability, security, and IT operations platforms offers a compelling solution for existing Splunk customers looking to consolidate vendors.
  • Datadog ($DDOG) (Datadog Incident Management), Datadog, primarily an observability and monitoring platform, has expanded into incident management, offering tools for incident creation, collaboration, and post-mortem analysis. It competes by providing an integrated solution for monitoring and incident response within a single platform, potentially reducing the need for a separate PagerDuty subscription for users already heavily invested in Datadog.
  • Grafana Labs (Grafana OnCall), Grafana OnCall provides on-call scheduling, alerting, and incident response capabilities, often appealing to users already within the Grafana ecosystem. It competes by offering a more integrated solution for Grafana users and often at a more competitive price point, especially for smaller teams or those leveraging open-source tools and seeking a unified observability stack.
Moat:
PagerDuty's primary competitive advantage lies in its strong brand recognition, extensive integration ecosystem with a wide array of monitoring and collaboration tools, and its deep specialization in incident management. However, it faces intense competition from major platform players like Atlassian, Splunk, and Datadog, who are integrating similar incident response capabilities into their broader observability and IT service management (ITSM) suites. These competitors leverage their existing customer bases and offer a 'single pane of glass' approach, potentially challenging PagerDuty's standalone value proposition. PagerDuty's moat will depend on its continued innovation, superior user experience, and ability to demonstrate specialized value beyond what integrated platforms can offer.
Income Statements:
Quarterly
Annual
    Unit: USD2026-04-30 2026-01-31 2025-10-31 2025-07-31 2025-04-30 2025-01-31 2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 
                                 
      revenue
    120,967,000 124,785,000 124,545,000 123,411,000 119,805,000 121,446,000 118,946,000 115,935,000 111,172,000 111,117,000 108,720,000 107,616,000 103,246,000 100,966,000 94,203,000 90,253,000 85,371,000 78,509,000 71,760,000 67,536,000 63,591,000 59,284,000 53,772,000 50,714,000 49,786,000 45,926,000 42,750,000 40,361,000 37,314,000 
      yoy
    0.97% 2.75% 4.71% 6.45% 7.77% 9.30% 9.41% 7.73% 7.68% 10.05% 15.41% 19.24% 20.94% 28.60% 31.28% 33.64% 34.25% 32.43% 33.45% 33.17% 27.73% 29.09% 25.78% 25.65% 33.42%     
      qoq
    -3.06% 0.19% 0.92% 3.01% -1.35% 2.10% 2.60% 4.28% 0.05% 2.20% 1.03% 4.23% 2.26% 7.18% 4.38% 5.72% 8.74% 9.40% 6.25% 6.20% 7.27% 10.25% 6.03% 1.86% 8.40% 7.43% 5.92% 8.17%  
      cost of revenue
    19,020,000 17,600,000 18,357,000 19,001,000 19,184,000 19,974,000 20,268,000 20,080,000 19,343,000 20,358,000 19,705,000 19,833,000 17,936,000 18,344,000 18,007,000 18,367,000 15,716,000 13,928,000 12,039,000 11,976,000 10,418,000 9,401,000 7,685,000 6,637,000 6,963,000 6,353,000 6,634,000 6,106,000 5,486,000 
      gross profit
    101,947,000 107,185,000 106,188,000 104,410,000 100,621,000 101,472,000 98,678,000 95,855,000 91,829,000 90,759,000 89,015,000 87,783,000 85,310,000 82,622,000 76,196,000 71,886,000 69,655,000 64,581,000 59,721,000 55,560,000 53,173,000 49,883,000 46,087,000 44,077,000 42,823,000 39,573,000 36,116,000 34,255,000 31,828,000 
      yoy
    1.32% 5.63% 7.61% 8.92% 9.57% 11.80% 10.86% 9.20% 7.64% 9.85% 16.82% 22.11% 22.48% 27.94% 27.59% 29.38% 31.00% 29.46% 29.58% 26.05% 24.17% 26.05% 27.61% 28.67% 34.55%     
      qoq
    -4.89% 0.94% 1.70% 3.77% -0.84% 2.83% 2.95% 4.38% 1.18% 1.96% 1.40% 2.90% 3.25% 8.43% 6.00% 3.20% 7.86% 8.14% 7.49% 4.49% 6.60% 8.24% 4.56% 2.93% 8.21% 9.57% 5.43% 7.63%  
      gross margin %
    84.28% 85.90% 85.26% 84.60% 83.99% 83.55% 82.96% 82.68% 82.60% 81.68% 81.88% 81.57% 82.63% 81.83% 80.88% 79.65% 81.59% 82.26% 83.22% 82.27% 83.62% 84.14% 85.71% 86.91% 86.01% 86.17% 84.48% 84.87% 85.30% 
      operating expenses:
                                 
      research and development
    29,988,000 32,574,000 29,418,000 30,897,000 34,048,000 34,611,000 34,267,000 35,088,000 37,523,000 35,548,000 34,272,000 36,441,000 33,508,000 34,569,000 35,004,000 34,014,000 31,289,000 27,628,000 24,554,000 22,909,000 20,599,000 17,861,000 16,156,000 15,535,000 15,014,000 13,851,000 12,619,000 11,635,000 10,906,000 
      sales and marketing
    39,610,000 45,217,000 44,322,000 44,456,000 50,045,000 53,084,000 49,272,000 50,966,000 48,499,000 53,614,000 49,630,000 49,724,000 43,801,000 52,621,000 47,118,000 50,331,000 45,552,000 43,400,000 40,176,000 40,814,000 37,234,000 33,884,000 34,024,000 27,511,000 26,736,000 24,972,000 27,425,000 23,786,000 21,167,000 
      general and administrative
    23,166,000 24,872,000 24,369,000 25,491,000 26,855,000 25,496,000 25,432,000 25,828,000 27,540,000 35,028,000 25,955,000 27,791,000 23,801,000 21,922,000 26,616,000 25,429,000 25,271,000 20,752,000 19,808,000 20,294,000 16,578,000 16,532,000 17,746,000 14,480,000 13,673,000 12,506,000 12,765,000 13,215,000 12,484,000 
      total operating expenses
    92,764,000 102,663,000 98,109,000 100,844,000 110,948,000 113,191,000 108,971,000 111,882,000 113,562,000 124,190,000 109,857,000 113,956,000 101,110,000 109,112,000 108,738,000 109,774,000 102,112,000 91,780,000 84,538,000 84,017,000 74,411,000 68,277,000 67,926,000 57,526,000 55,423,000 51,329,000 52,809,000 48,636,000 44,557,000 
      income from operations
    9,183,000 4,522,000 8,079,000 3,566,000 -10,327,000 -11,719,000 -10,293,000 -16,027,000 -21,733,000 -33,431,000 -20,842,000 -26,173,000 -15,800,000 -26,490,000 -32,542,000 -37,888,000 -32,457,000 -27,199,000 -24,817,000 -28,457,000 -21,238,000 -18,394,000 -21,839,000 -13,449,000 -12,600,000 -11,756,000 -16,693,000 -14,381,000 -12,729,000 
      yoy
    -188.92% -138.59% -178.49% -122.25% -52.48% -64.95% -50.61% -38.77% 37.55% 26.20% -35.95% -30.92% -51.32% -2.61% 31.13% 33.14% 52.83% 47.87% 13.64% 111.59% 68.56% 56.46% 30.83% -6.48% -1.01%     
      qoq
    103.07% -44.03% 126.56% -134.53% -11.88% 13.85% -35.78% -26.26% -34.99% 60.40% -20.37% 65.65% -40.35% -18.60% -14.11% 16.73% 19.33% 9.60% -12.79% 33.99% 15.46% -15.77% 62.38% 6.74% 7.18% -29.58% 16.08% 12.98%  
      operating margin %
    7.59% 3.62% 6.49% 2.89% -8.62% -9.65% -8.65% -13.82% -19.55% -30.09% -19.17% -24.32% -15.30% -26.24% -34.54% -41.98% -38.02% -34.64% -34.58% -42.14% -33.40% -31.03% -40.61% -26.52% -25.31% -25.60% -39.05% -35.63% -34.11% 
      interest income
    3,926,000 4,833,000 5,700,000 6,149,000 6,011,000 6,084,000 6,912,000 7,516,000 6,980,000 10,801,000 4,522,000 3,655,000 3,123,000 2,005,000 1,382,000 830,000 548,000 640,000 705,000 783,000 818,000 857,000 974,000 1,048,000 1,353,000 1,409,000 1,427,000 1,967,000 889,000 
      interest expense
    -2,107,000 -2,107,000 -2,100,000 -2,286,000 -2,364,000 -2,370,000 -2,377,000 -2,363,000 -2,148,000 -2,316,000 -1,454,000 -1,396,000 -1,334,000 -1,361,000 -1,360,000 -1,387,000 -1,325,000 -1,353,000 -1,350,000 -1,378,000 -1,317,000 -4,224,000 -4,133,000 -1,608,000      
      other income
    -71,000 205,000 50,000 120,000 114,000 53,000 346,000 117,000  745,500 673,000 1,242,000 1,067,000        -616,000 67,000 -449,000 -431,000 19,000 -143,000 245,000 80,000 21,000 
      income before provision for income taxes
    10,931,000 7,453,000 11,729,000 7,549,000 -6,566,000 -8,432,000 -5,412,000 -10,757,000 -17,152,000 -28,632,000 -13,131,000 -22,672,000 -12,944,000 -24,539,000 -32,692,000 -38,809,000 -34,024,000 -28,738,000 -26,191,000 -29,638,000 -22,353,000 -21,694,000 -25,447,000 -14,440,000 -11,228,000 -10,490,000 -15,021,000 -12,334,000 -11,819,000 
      provision for income taxes
    5,801,000 -1,819,000 -149,673,000 -1,865,000 813,000               -23,000 -205,000   -248,000 -231,000 50,000 -244,000 -236,000 -245,000 
      net income
    5,130,000 9,272,000 161,402,000 9,414,000 -7,379,000 -8,880,000 -6,127,000 -11,184,000 -17,345,000 -28,817,000 -13,090,000 -22,622,000 -12,838,000 -25,002,000 -32,804,000 -38,599,000 -32,820,000 -28,895,000 -26,341,000 -29,661,000 -22,558,000 -22,148,000 -20,608,000 -14,688,000 -11,459,000 -10,440,000 -15,265,000   
      yoy
    -169.52% -204.41% -2734.27% -184.17% -57.46% -69.18% -53.19% -50.56% 35.11% 15.26% -60.10% -41.39% -60.88% -13.47% 24.54% 30.13% 45.49% 30.46% 27.82% 101.94% 96.86% 112.15% 35.00%       
      qoq
    -44.67% -94.26% 1614.49% -227.58% -16.90% 44.93% -45.22% -35.52% -39.81% 120.15% -42.14% 76.21% -48.65% -23.78% -15.01% 17.61% 13.58% 9.70% -11.19% 31.49% 1.85% 7.47% 40.31% 28.18% 9.76% -31.61%    
      net income margin %
    4.24% 7.43% 129.59% 7.63% -6.16% -7.31% -5.15% -9.65% -15.60% -25.93% -12.04% -21.02% -12.43% -24.76% -34.82% -42.77% -38.44% -36.80% -36.71% -43.92% -35.47% -37.36% -38.32% -28.96% -23.02% -22.73% -35.71% 0% 0% 
      net loss attributable to redeemable non-controlling interest
    -153,000 -102,000 -184,000 -161,000 -217,000 -120,000 -203,000 -272,000 -206,000 -665,000 -324,000 -569,000 -620,000 -440,000 -262,000 -100,000              
      net income attributable to pagerduty, inc.
    5,283,000 9,374,000 161,586,000 9,575,000 -7,162,000 -8,760,000 -5,924,000 -10,912,000 -17,139,000 -28,152,000 -12,766,000 -22,053,000 -12,218,000 -24,562,000 -32,542,000 -38,499,000              
      less: adjustment attributable to redeemable non-controlling interest
    -4,963,000 -1,645,000 2,031,000 -202,000 -665,000 1,844,000 634,000 2,330,000                      
      net income attributable to pagerduty, inc. common stockholders
    10,246,000 11,019,000 159,555,000 9,777,000 -6,497,000 -10,604,000 -6,558,000 -13,242,000 -24,056,000 -30,632,000 -15,125,000 -23,782,000                  
      weighted-average shares used for eps calculation
        91,374,000 92,000,000 91,438,000 93,289,000 92,876 92,341 93,104 92,542 91,522 88,721 89,285 88,153 87,127 84,514 85,092 83,895 82,915 79,614 79,937 78,775 77,770 65,544 75,992 75,433 32,510 
      basic
    78,647,000 91,212,000 92,836,000 92,600,000                          
      diluted
    79,464,000 92,995,000 94,662,000 94,198,000                          
      net income per share
        -0.07 -0.12 -0.07 -0.14 -0.26 -0.34 -0.16 -0.26 -0.13 -0.27 -0.36 -0.44 -0.38 -0.33 -0.31 -0.35 -0.27 -0.28 -0.26 -0.19 -0.15 -0.12 -0.2 -0.17 -0.37 
      basic
    0.13 0.15 1.72 0.11                          
      diluted
    0.13 0.14 1.69 0.1                          
      weighted-average shares used for eps calculation
        91,374,000 92,000,000 91,438,000 93,289,000 92,876 92,341 93,104 92,542 91,522 88,721 89,285 88,153 87,127 84,514 85,092 83,895 82,915 79,614 79,937 78,775 77,770 65,544 75,992 75,433 32,510 
      net income per share
        -0.07 -0.12 -0.07 -0.14 -0.26 -0.34 -0.16 -0.26 -0.13 -0.27 -0.36 -0.44 -0.38 -0.33 -0.31 -0.35 -0.27 -0.28 -0.26 -0.19 -0.15 -0.12 -0.2 -0.17 -0.37 
      gain on partial extinguishment of convertible senior notes
             -271,000 3,970,000                   
      benefit from income taxes
         -448,000 -715,000 -427,000 -193,000 -185,000 41,000 50,000 106,000 -463,000 -112,000 210,000 1,204,000 -157,000 -150,000   -454,000 4,839,000       
      other expense
            -251,000     1,307,000 -172,000 -364,000 -790,000 -482,750 -729,000 -586,000          
      adjustment attributable to redeemable non-controlling interest
            6,917,000 2,480,000 2,359,000 1,729,000                  
      other comprehensive income:
                                 
      unrealized loss on investments
                    -848,000         -12,500 -50,000   
      total comprehensive loss
                    -33,668,000 -29,373,000 -26,563,000 -29,769,000 -22,762,000 -22,439,000 -21,030,000 -14,411,000 -10,817,000 -10,253,000 -15,315,000   
      unrealized gain on investments
                     -478,000 -222,000 -108,000 -204,000 -291,000 -422,000 277,000 642,000     
      comprehensive loss:
                                 
      net loss and comprehensive loss
                               -12,570,000 -12,064,000 
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2026-04-30 2026-01-31 2025-10-31 2025-07-31 2025-04-30 2025-01-31 2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 
                                   
        assets
                                   
        current assets:
                                   
        cash and cash equivalents
      208,880,000 237,402,000 324,260,000 339,712,000 371,828,000 346,460,000 326,440,000 385,673,000 382,541,000 363,011,000 380,307,000 298,558,000 300,605,000 274,019,000 262,333,000 278,331,000 273,859,000 349,785,000 359,738,000 354,525,000 326,033,000 339,166,000 336,657,000 376,638,000 139,455,000 124,024,000 176,347,000 306,316,000 338,038,000 
        investments
      235,077,000 232,436,000 223,521,000 228,142,000 225,286,000 224,366,000 215,722,000 213,640,000 210,242,000 208,178,000 195,006,000 205,919,000 194,527,000 202,948,000 197,104,000 192,464,000 193,600,000 193,571,000 185,545,000 192,296,000 230,932,000 221,112,000 219,601,000 224,932,000 211,352,000 227,375,000 169,744,000   
        accounts receivable
      76,025,000 108,430,000 78,880,000 70,401,000 79,655,000 107,350,000 75,182,000 66,804,000 77,536,000 100,413,000 71,106,000 65,633,000 61,125,000 91,345,000 72,628,000 59,305,000 60,114,000 75,279,000 53,965,000 48,148,000 37,572,000 55,119,000 41,500,000 37,429,000 36,527,000 37,128,000 29,205,000 36,079,000 31,669,000 
        deferred contract costs, current
      18,181,000 18,401,000 18,385,000 19,004,000 19,321,000 19,787,000 19,632,000 19,676,000 19,612,000 19,502,000 18,893,000 18,442,000 18,582,000 18,674,000 18,007,000 17,397,000 17,060,000 16,672,000 15,075,000 13,826,000 12,870,000 12,330,000 11,209,000 10,326,000 9,769,000 9,301,000 8,251,000 7,367,000 6,559,000 
        prepaid expenses and other current assets
      20,867,000 15,570,000 13,855,000 14,489,000 17,201,000 13,757,000 17,157,000 14,683,000 17,045,000 12,094,000 15,742,000 14,336,000 15,387,000 13,350,000 13,545,000 12,087,000 13,284,000 9,777,000 11,833,000 14,987,000 12,287,000 10,587,000 11,926,000 11,950,000 10,209,000 7,163,000 9,985,000 9,126,000 7,294,000 
        total current assets
      559,030,000 612,239,000 658,901,000 671,748,000 713,291,000 711,720,000 654,133,000 700,476,000 706,976,000 703,198,000 681,054,000 602,888,000 590,226,000 600,336,000 563,617,000 559,584,000 557,917,000 645,084,000 626,156,000 623,782,000 619,694,000 638,314,000 620,893,000 661,275,000 407,312,000 404,991,000 393,532,000 393,693,000 383,560,000 
        property and equipment
      31,938,000 29,192,000 27,394,000 25,211,000 21,931,000 21,335,000 19,573,000 18,239,000 17,400,000 17,632,000 18,746,000 17,894,000 18,335,000 18,390,000 18,339,000 18,502,000 17,946,000 18,229,000 14,625,000 14,116,000 13,501,000 12,639,000 12,148,000 12,805,000 13,211,000 12,369,000 10,031,000 10,135,000 7,700,000 
        deferred contract costs, non-current
      24,681,000 25,010,000 24,248,000 25,089,000 24,846,000 25,279,000 24,167,000 24,373,000 24,532,000 25,118,000 24,495,000 24,549,000 26,189,000 27,715,000 26,968,000 26,211,000 26,304,000 26,159,000 22,703,000 20,434,000 19,199,000 19,257,000 17,529,000 16,497,000 16,335,000 16,387,000 14,667,000 13,353,000 12,087,000 
        lease right-of-use assets
      11,516,000 12,509,000 8,105,000 8,266,000 6,427,000 6,806,000 2,436,000 3,339,000 2,943,000 3,789,000 10,120,000 11,225,000 12,806,000 13,982,000 15,141,000 17,925,000 19,082,000 20,227,000 21,360,000 22,482,000 23,594,000 24,691,000 25,790,000 26,885,000 28,000,000     
        goodwill
      137,401,000 137,401,000 137,401,000 137,401,000 137,401,000 137,401,000 137,401,000 137,401,000 137,401,000 137,401,000 118,862,000 118,862,000 118,862,000 118,862,000 118,862,000 118,862,000 119,262,000 72,126,000 72,126,000 72,126,000 72,126,000 72,126,000 71,946,000       
        intangible assets
      14,705,000 15,645,000 16,588,000 17,727,000 18,959,000 20,865,000 23,698,000 26,530,000 29,467,000 32,616,000 28,807,000 31,612,000 34,418,000 37,224,000 40,029,000 42,658,000 43,092,000 23,133,000 24,008,000 24,883,000 25,758,000 26,633,000 27,508,000       
        deferred tax assets
      153,657,000 153,657,000 151,470,000                           
        other assets
      3,664,000 4,862,000 3,657,000 6,089,000 3,943,000 3,860,000 5,346,000 5,648,000 5,324,000 5,552,000 4,646,000 4,868,000 995,000 1,364,000 1,054,000 1,021,000 1,092,000 1,490,000 1,108,000 689,000 1,483,000 1,783,000 2,083,000 1,725,000 1,461,000 1,651,000 1,767,000 1,131,000 3,620,000 
        total assets
      936,592,000 990,515,000 1,027,764,000 891,531,000 926,798,000 927,266,000 866,754,000 916,006,000 924,043,000 925,306,000 886,730,000 811,898,000 801,831,000 817,873,000 784,010,000 784,763,000 784,695,000 806,448,000 782,086,000 778,512,000 775,355,000 795,443,000 777,897,000 719,187,000 466,319,000 435,398,000 419,997,000 418,312,000 406,967,000 
        liabilities, redeemable non-controlling interest, and stockholders’ equity
                                   
        current liabilities:
                                   
        accounts payable
      4,438,000 6,718,000 6,698,000 7,046,000 7,771,000 7,329,000 7,116,000 6,940,000 6,558,000 6,242,000 6,763,000 7,145,000 6,124,000 7,398,000 7,692,000 6,600,000 9,320,000 9,505,000 9,564,000 6,949,000 4,150,000 5,747,000 5,111,000 4,775,000 4,625,000 6,434,000 5,254,000 4,302,000 6,252,000 
        accrued expenses and other current liabilities
      15,240,000 19,868,000 17,283,000 15,016,000 18,505,000 20,322,000 15,801,000 16,104,000 12,893,000 15,472,000 13,323,000 10,982,000 11,320,000 11,804,000 12,884,000 18,268,000 14,195,000 13,640,000 11,167,000 14,101,000 11,676,000 9,627,000 11,337,000 7,713,000 6,374,000 7,197,000 6,827,000 8,378,000 7,593,000 
        accrued compensation
      21,465,000 25,856,000 28,178,000 28,419,000 29,276,000 37,505,000 34,474,000 29,547,000 28,609,000 30,239,000 28,833,000 23,125,000 24,609,000 41,834,000 34,955,000 28,857,000 27,769,000 35,327,000 32,253,000 24,542,000 23,961,000 28,372,000 24,877,000 15,198,000 14,911,000 13,911,000 15,669,000 12,081,000 8,735,000 
        deferred revenue, current
      240,620,000 246,451,000 221,809,000 227,014,000 237,076,000 243,269,000 214,058,000 214,494,000 219,571,000 223,522,000 192,920,000 192,302,000 197,383,000 204,137,000 175,380,000 166,501,000 162,893,000 162,881,000 137,353,000 128,145,000 120,085,000 123,686,000 104,337,000 97,007,000 91,648,000 87,490,000 78,582,000 75,739,000 66,176,000 
        lease liabilities, current
      5,249,000 5,000,000 4,103,000 3,646,000 3,584,000 3,307,000 3,550,000 4,603,000 5,498,000 6,180,000 6,088,000 6,021,000 5,892,000 5,904,000 6,438,000 5,838,000 5,741,000 5,637,000 5,554,000 5,469,000 5,390,000 5,262,000 5,152,000 5,078,000 4,633,000     
        total current liabilities
      287,012,000 303,893,000 278,071,000 281,141,000 353,712,000 369,158,000 332,331,000 328,929,000 273,129,000 281,655,000 247,927,000 239,575,000 245,328,000 271,077,000 237,349,000 226,064,000 219,918,000 226,990,000 195,891,000 179,206,000 165,262,000 172,694,000 150,814,000 129,771,000 122,191,000 115,032,000 106,332,000 100,500,000 88,756,000 
        convertible senior notes, net, non-current
      396,327,000 395,729,000 395,132,000 394,541,000 393,866,000 393,282,000 392,697,000 392,098,000                      
        deferred revenue, non-current
      2,747,000 2,483,000 1,227,000 2,900,000 2,636,000 2,483,000 2,659,000 3,395,000 4,022,000 4,639,000 3,499,000 4,303,000 4,422,000 4,914,000 4,335,000 3,033,000 4,416,000 7,343,000 5,497,000 5,857,000 5,971,000 6,286,000 3,387,000 4,173,000 4,798,000 5,079,000 2,042,000 2,058,000 369,000 
        lease liabilities, non-current
      11,174,000 12,598,000 9,291,000 10,186,000 8,675,000 9,637,000 6,119,000 6,622,000 5,979,000 6,809,000 8,391,000 9,944,000 11,226,000 12,704,000 14,155,000 17,928,000 19,415,000 20,912,000 22,438,000 23,831,000 25,278,000 26,542,000 27,775,000 29,064,000 30,260,000     
        other liabilities
      10,845,000 5,147,000 4,725,000 5,082,000 4,917,000 4,661,000 4,859,000 4,216,000 4,209,000 5,280,000 4,933,000 4,917,000 4,524,000 4,184,000 3,826,000 3,671,000 3,273,000 3,159,000 4,256,000 4,284,000 5,085,000 5,666,000 7,152,000 3,332,000 1,527,000 7,349,000 7,132,000 6,591,000 4,215,000 
        total liabilities
      708,105,000 719,850,000 688,446,000 693,850,000 763,806,000 779,221,000 738,665,000 735,260,000 736,006,000 746,413,000 712,139,000 542,580,000 548,863,000 575,787,000 542,110,000 532,680,000 528,537,000 539,473,000 508,697,000 493,340,000 481,299,000 428,716,000 403,339,000 377,316,000 158,776,000 127,460,000 115,506,000 109,149,000 93,340,000 
        commitments and contingencies
                                   
        redeemable non-controlling interest
      11,956,000 17,072,000 18,819,000 16,972,000 17,335,000 18,217,000 16,493,000 16,062,000 14,004,000 7,293,000 5,472,000 3,431,000 492,000 1,108,000 1,551,000 1,811,000              
        stockholders' equity
                                   
        common stock
                                   
        additional paid-in capital
      633,760,000  756,061,000 774,139,000 748,331,000  699,633,000 747,599,000 794,842,000 774,768,000 745,114,000 779,192,000 743,218,000 719,816,000 696,169,000 672,126,000 639,318,000 616,467,000 593,508,000 578,728,000 557,843,000 614,494,000 599,886,000 546,169,000 497,430,000 487,008,000 473,308,000 462,665,000  
        accumulated other comprehensive loss
      -715,000 -183,000 -206,000 -673,000 -342,000 -485,000 -502,000 -730,000 -1,235,000 -733,000 -1,712,000 -1,788,000 -1,278,000 -1,592,000 -3,136,000 -1,712,000 -1,517,000          -50,000   
        accumulated deficit
      -416,514,000 -421,797,000 -431,171,000 -592,757,000 -602,332,000 -595,170,000 -586,410,000 -580,486,000 -569,574,000 -552,435,000 -524,283,000 -511,517,000 -489,464,000 -477,246,000 -452,684,000 -420,142,000 -381,643,000 -348,823,000 -319,928,000 -293,587,000 -263,926,000 -248,110,000 -225,962,000 -205,354,000 -190,666,000 -179,207,000 -168,767,000 -153,502,000 -140,932,000 
        treasury stock
       -3,837,000 -4,185,000    -1,125,000 -1,699,000 -50,000,000 -50,000,000 -50,000,000                   
        total stockholders’ equity
      216,531,000 253,593,000 320,499,000 180,709,000 145,657,000 129,828,000 111,596,000 164,684,000 174,033,000 171,600,000 169,119,000 265,887,000 252,476,000 240,978,000 240,349,000 250,272,000 256,158,000 266,975,000 273,389,000 285,172,000 294,056,000 366,727,000 374,558,000 341,871,000 307,543,000 307,938,000 304,491,000 309,163,000 313,627,000 
        total liabilities, redeemable non-controlling interest, and stockholders' equity
      936,592,000 990,515,000 1,027,764,000 891,531,000 926,798,000 927,266,000 866,754,000 916,006,000                      
        convertible senior notes, net, current
          57,500,000 57,426,000 57,332,000 57,241,000                      
        additional paid-in-capital
       679,410,000    725,483,000                       454,559,000 
        convertible senior notes
              448,667,000 448,030,000 447,389,000 283,841,000 283,363,000 282,908,000 282,445,000 281,984,000 281,515,000 281,069,000 280,615,000 280,162,000 279,703,000 217,528,000 214,211,000 210,976,000      
        stockholders’ equity:
                                   
        total liabilities, redeemable non-controlling interest, and stockholders’ equity
              924,043,000 925,306,000 886,730,000 811,898,000 801,831,000 817,873,000 784,010,000 784,763,000              
        liabilities and stockholders’ equity
                                   
        total liabilities and stockholders’ equity
                      784,695,000 806,448,000 782,086,000 778,512,000 775,355,000 795,443,000 777,897,000 719,187,000 466,319,000     
        accumulated other comprehensive income
                       -669,000 -191,000 31,000 139,000 343,000 634,000 1,056,000 779,000 137,000    
        liabilities, redeemable convertible preferred stock and stockholders’ equity
                                   
        redeemable convertible preferred stock
                                   
        stockholders’ equity
                                   
        total liabilities, redeemable convertible preferred stock and stockholders’ equity
                               435,398,000 419,997,000 418,312,000 406,967,000 
        investments, current
                                 34,805,000  
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2026-04-30 2026-01-31 2025-10-31 2025-07-31 2025-04-30 2025-01-31 2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 
                                     
          cash flows from operating activities:
                                     
          net income attributable to pagerduty, inc. common stockholders
        10,246,000 11,019,000 159,555,000                           
          net loss and adjustment attributable to redeemable non-controlling interest
        -5,116,000  1,847,000 -363,000 -882,000  431,000 2,058,000 6,711,000 1,815,000 2,035,000                   
          net income
        5,130,000 9,272,000 161,402,000                           
          adjustments to reconcile net income to net cash from operating activities:
                                     
          depreciation and amortization
        3,056,000 3,040,000 2,998,000 3,122,000 3,962,000 5,077,000 5,071,000 5,163,000 5,292,000 5,137,000 5,025,000 5,266,000 4,725,000 4,651,000 4,498,000 4,689,000 3,591,000 2,196,000 2,133,000 2,055,000 1,972,000 1,918,000 1,313,000 1,016,000 1,023,000 662,000 629,000 576,000 470,000 
          amortization of deferred contract costs
        5,201,000 5,453,000 5,647,000 5,703,000 5,514,000 5,747,000 5,555,000 5,427,000 5,279,000 5,282,000 5,123,000 5,173,000 4,990,000 5,069,000 4,922,000 4,791,000 4,465,000 4,272,000 3,839,000 3,562,000 3,250,000 3,083,000 2,830,000 2,624,000 2,440,000 2,281,000 2,057,000 1,834,000 1,608,000 
          amortization of debt issuance costs
        595,000 597,000 589,000 655,000 677,000 679,000 671,000 671,000 608,000 622,000 523,000 478,000 455,000  461,000 468,000 447,000    438,000         
          stock-based compensation
        17,963,000 23,516,000 22,575,000 25,960,000 25,753,000 29,131,000 31,773,000 32,366,000 32,940,000 32,242,000 31,828,000 35,537,000 27,545,000 23,429,000 31,444,000 30,125,000 24,909,000 22,167,000 17,778,000 16,476,000 13,612,000 11,496,000 13,459,000 9,968,000 8,308,000 7,813,000 7,347,000 7,233,000 4,812,000 
          non-cash lease expense
        985,000 776,000 630,000 514,000 379,000 515,000 903,000 789,000 846,000 1,014,000 1,106,000 1,143,000 1,176,000  611,000 1,157,000 1,145,000  1,122,000 1,112,000 1,097,000  1,095,000 1,115,000 1,089,000     
          deferred income taxes
        5,736,000 -1,814,000                            
          other
        -595,000 93,000 -525,000 -556,000 -811,000 -609,000 -1,387,000 -1,163,000 -1,302,000 -1,797,000 -1,524,000 950,000 -852,000 155,000 -124,000 56,000 1,754,000 1,178,000 897,000 892,000 803,000 621,000 471,000 683,000 743,000 52,000 -466,000   
          changes in operating assets and liabilities:
                                     
          accounts receivable
        32,618,000 -30,117,000 -8,549,000 8,919,000 27,610,000 -32,793,000 -8,406,000 10,441,000 22,716,000 -29,645,000 -5,421,000 -5,599,000 30,003,000 -19,634,000 -13,473,000 1,259,000 15,262,000 -21,954,000 -6,113,000 -10,892,000 17,365,000 -13,758,000 -2,586,000 -1,285,000 -8,000 -7,934,000 7,066,000 -4,321,000 1,588,000 
          deferred contract costs
        -4,693,000 -6,239,000 -4,215,000 -5,664,000 -4,579,000 -7,018,000 -5,311,000 -5,325,000 -4,805,000 -6,514,000 -5,520,000 -3,393,000 -3,372,000 -6,482,000 -6,290,000 -5,035,000 -4,998,000 -9,325,000 -7,357,000 -5,753,000 -3,732,000 -5,932,000 -4,745,000 -3,343,000 -2,856,000 -5,051,000 -4,255,000 -3,908,000 -2,782,000 
          prepaid expenses and other assets
        -5,045,000 -3,112,000 2,615,000 1,060,000 -3,316,000 3,149,000 -2,217,000 1,951,000 -4,813,000  -1,289,000 822,000 -2,207,000 91,000 -1,424,000 481,000 -1,991,000 2,136,000 1,905,000 -1,189,000 -1,573,000 1,583,000 1,384,000 -2,070,000 -2,919,000 2,752,000 -1,453,000 -1,776,000 -1,635,000 
          accounts payable
        -2,825,000 -148,000 -97,000 -562,000 103,000 537,000 -176,000 511,000 268,000 -451,000 -757,000 961,000 -1,206,000 -356,000 1,109,000 -2,283,000 57,000 -935,000 2,657,000 2,743,000 -1,564,000 526,000 1,339,000 -500,000 -1,049,000 276,000 1,326,000 -1,618,000 -1,094,000 
          accrued expenses and other liabilities
        -2,803,000 1,431,000 285,000 -3,379,000 -1,811,000 5,486,000 -473,000 2,606,000 -3,435,000 3,378,000 782,000 229,000 -244,000 -94,000 -4,593,000 3,877,000 -634,000 -20,000 -3,452,000 1,441,000 1,932,000 -3,034,000 -1,394,000 2,999,000 619,000 1,204,000 31,000 2,309,000 124,000 
          accrued compensation
        -4,493,000 -2,423,000 -428,000 -996,000 -8,336,000 2,910,000 4,823,000 846,000 -1,667,000 1,261,000 5,706,000 -1,506,000 -17,286,000 6,771,000 6,034,000 1,020,000 -7,678,000 3,006,000 7,590,000 581,000 -4,411,000 3,495,000 6,402,000 287,000 1,000,000 -1,758,000 3,588,000 3,346,000 -1,315,000 
          deferred revenue
        -5,380,000 25,908,000 -6,727,000 -9,519,000 -6,411,000 29,081,000 -1,070,000 -5,893,000 -4,423,000 30,620,000 -119,000 -5,182,000 -7,246,000 29,336,000 10,181,000 2,225,000 -3,771,000 27,374,000 8,848,000 7,946,000 -3,916,000 22,248,000 3,864,000 4,734,000 3,877,000 11,945,000 2,827,000 11,252,000 2,441,000 
          lease liabilities
        -1,167,000 -823,000 -907,000 -697,000 -685,000 -1,610,000 -1,556,000 -1,437,000 -1,512,000 -1,490,000 -1,486,000 -1,507,000 -1,491,000 -1,985,000 -1,000,000 -1,390,000 -1,393,000 -1,443,000 -1,308,000 -1,368,000 -1,136,000 -1,123,000 -1,215,000 -751,000 -993,000     
          net cash from operating activities
        44,283,000 25,410,000 24,803,000 33,974,000 30,670,000 31,402,000 22,073,000 35,769,000 28,647,000 22,155,000 16,917,000 10,750,000 22,152,000 17,572,000 -448,000 2,841,000 -2,985,000 1,345,000 2,650,000 -11,595,000 1,579,000 3,389,000 4,844,000 2,047,000 -185,000 1,802,000 3,432,000 2,159,000 -7,566,000 
          capital expenditures
        -1,974,000 -2,849,000 -4,090,000 -3,931,000 -1,117,000 -1,145,000 -2,292,000 -2,607,000 -1,229,000 -971,000 -787,000 -2,119,000 -1,108,000 -882,000 -2,389,000 -1,849,000 -1,414,000 -2,081,000 -448,000 -1,113,000 -1,693,000 -636,000 -438,000 -746,000 -2,161,000 -1,984,000 -1,856,000 -1,050,000 63,000 
          free cash flows
        42,309,000 22,561,000 20,713,000 30,043,000 29,553,000 30,257,000 19,781,000 33,162,000 27,418,000 21,184,000 16,130,000 8,631,000 21,044,000 16,690,000 -2,837,000 992,000 -4,399,000 -736,000 2,202,000 -12,708,000 -114,000 2,753,000 4,406,000 1,301,000 -2,346,000 -182,000 1,576,000 1,109,000 -7,503,000 
          cash flows from investing activities:
                                     
          purchases of property and equipment
        -965,000 -883,000 -743,000 -874,000 -441,000 -1,145,000 -552,000 -637,000 -457,000 -971,000 -245,000 -713,000 -235,000 -882,000 -815,000 -862,000 -2,078,000 -2,081,000 -85,000 -364,000 -927,000 -636,000 -110,000 -579,000 -2,713,000 -1,984,000 -1,171,000 -829,000 -1,190,000 
          capitalized software costs
        -2,126,000 -1,966,000 -3,131,000 -2,893,000 -1,243,000                         
          purchases of available-for-sale investments
        -40,296,000 -58,231,000 -45,092,000 -48,169,000 -44,148,000 -61,593,000 -54,721,000 -48,335,000 -50,065,000 -64,986,000 -43,927,000 -68,972,000 -39,085,000 -56,900,000 -59,842,000 -53,783,000 -41,685,000 -46,485,000 -34,505,000 -38,572,000 -77,531,000 -68,788,000 -53,225,000 -67,899,000 -32,130,000 -91,404,000    
          proceeds from maturities of available-for-sale investments
        37,420,000 49,850,000 50,779,000 44,510,000 44,400,000 54,159,000 54,250,000 47,021,000 46,556,000 54,200,000 56,500,000 58,609,000 48,955,000 53,000,000 54,425,000 54,760,000 40,440,000 37,443,000 40,466,000 49,146,000 67,004,000 66,549,000 51,720,000 41,067,000 30,565,000     
          purchases of non-marketable equity investments
         -1,000,000 -250,000                       
          proceeds from liquidation of non-marketable equity investments
        894,000                             
          net cash from investing activities
        -5,073,000 -11,230,000 1,813,000 -7,178,000 -1,682,000 -10,246,000 -3,101,000 -3,800,000 -2,821,000 -37,400,000 10,887,000 -12,575,000 8,563,000 -5,893,000 -7,220,000 -2,695,000 -70,357,000 -11,775,000 5,092,000 36,675,000 -12,616,000 -3,357,000 -45,488,000 -14,293,000 13,818,000 -59,388,000 -135,967,000 -35,525,000 -1,190,000 
          cash flows from financing activities:
                                     
          repurchases of common stock
        -65,456,000 -98,778,000    -2,581,000 -70,310,000                       
          proceeds from issuance of common stock upon exercise of stock options
        4,000 17,000 129,000 208,000 3,602,000 2,812,000 723,000 513,000 291,000 1,481,000 973,000 2,666,000 4,751,000 2,022,000 1,899,000 2,974,000 3,586,000 2,591,000 5,087,000 4,596,000 2,834,000 4,389,000 3,938,000 3,927,000 1,844,000 1,437,000 2,965,000 545,000 2,240,000 
          employee payroll taxes paid related to net share settlement of restricted stock units
        -2,156,000 -4,541,000 -6,337,000 -6,411,000 -7,557,000 -6,302,000 -8,531,000 -7,576,000 -6,552,000 -6,628,000 -9,786,000 -7,166,000 -8,820,000 -6,490,000 -9,864,000 -6,153,000 -6,170,000 -4,967,000 -7,616,000 -6,073,000 -4,930,000 -3,873,000 -2,591,000 -1,697,000 -46,000 -2,000 -4,000   
          net cash from financing activities
        -67,608,000 -101,037,000 -42,346,000 -59,085,000 -3,955,000 -2,815,000 -78,118,000 -28,944,000 -6,261,000 -2,061,000 54,157,000 3,573,000 -4,069,000 -329,000 -7,965,000 4,465,000 -2,584,000 477,000 -2,529,000 3,412,000 -2,096,000 2,477,000 663,000 249,429,000 1,798,000 5,210,000 2,566,000 -750,000 218,918,000 
          effects of foreign currency exchange rates on cash, cash equivalents, and restricted cash
        -124,000 -1,000 -116,000 -222,000 335,000 -15,000 -86,000 92,000 -115,000 50,000 -177,000 -214,000 -60,000 336,000 -365,000               
          net change in cash, cash equivalents, and restricted cash
        -28,522,000 -86,858,000 -15,846,000 -32,511,000 25,368,000 18,326,000 -59,232,000                       
          cash, cash equivalents, and restricted cash at beginning of period
        238,481,000  348,328,000  366,667,000 274,019,000 349,785,000 339,166,000 124,024,000     
          cash, cash equivalents, and restricted cash at end of period
        209,959,000  -15,846,000 -32,511,000 373,696,000  -59,232,000 3,117,000 386,117,000 -17,256,000 81,784,000 1,534,000 300,605,000 11,686,000 -15,998,000 4,472,000 273,859,000 -9,953,000 5,213,000 28,492,000 326,033,000 2,509,000 -39,981,000 237,183,000 139,455,000     
          reconciliation of cash, cash equivalents, and restricted cash to the condensed consolidated balance sheets:
                                     
          cash and cash equivalents
        208,880,000  -15,452,000 -32,116,000 371,828,000  -59,233,000 3,132,000 382,541,000  81,749,000            -39,981,000 237,183,000 139,455,000  -129,969,000 -31,722,000 338,038,000 
          restricted cash in other long-term assets
        1,079,000  -394,000 -395,000 1,868,000  1,000 -15,000 3,576,000  35,000                   
          total cash, cash equivalents, and restricted cash
        209,959,000  -15,846,000 -32,511,000 373,696,000  -59,232,000                -39,981,000 237,183,000 139,455,000     
          supplemental cash flow data:
                                     
          cash paid for income taxes
        823,000  586,000 463,000 498,000  235,000 314,000 31,000  366,000 63,000 78,000  105,000 12,000 13,000  54,000 10,000 62,000         
          cash paid for interest
        3,019,000  3,019,000 359,000 3,019,000  3,019,000 1,797,000 3,069,000                    
          non-cash investing and financing activities:
                                     
          purchase of property and equipment, accrued but not yet paid
        1,117,000  -216,000 -164,000 567,000  338,000 -121,000 320,000  899,000 -107,000 199,000  -586,000 -22,000 1,436,000  421,000 166,000 236,000  -111,000 -167,000 552,000  -685,000 -221,000 1,253,000 
          stock-based compensation capitalized in software costs
        831,000  1,424,000 1,369,000 531,000                         
          bonuses capitalized in software costs
        116,000  203,000 160,000 77,000                         
          excise tax, accrued but not yet paid
        810,000                             
          net loss and adjustment attributable to non-controlling interest
                                     
          gain on extinguishment of convertible senior notes
                                     
          impairment of long-lived assets
                                    
          cash flows related to business combination
                                     
          proceeds from sales of available-for-sale investments
           2,237,000           2,000,000 4,189,000 3,096,000     
          proceeds from issuance of convertible senior notes, net of issuance costs
                -712,000                    
          purchases of capped calls related to convertible senior notes
                                  
          repurchases of convertible senior notes
                 -204,000                    
          repayments of convertible senior notes
                                   
          investment from redeemable non-controlling interest holder
                                 
          proceeds from employee stock purchase plan
         2,265,000   3,256,000   4,002,000   4,139,000   2,853,000   2,428,000       
          cash, cash equivalents, and restricted cash at beginning of year
                                     
          cash, cash equivalents, and restricted cash at end of year
                                     
          cash paid for debt issuance costs
                                     
          repurchases of common stock in transit
                                     
          net loss attributable to pagerduty, inc. common stockholders
            -6,497,000 -10,604,000 -6,558,000 -13,242,000 -24,056,000 -30,632,000 -15,125,000                   
          net loss
            -7,379,000 -8,880,000 -6,127,000 -11,184,000 -17,345,000 -28,817,000 -13,090,000 -22,622,000 -12,838,000 -25,002,000 -32,804,000 -38,599,000 -32,820,000 -28,895,000 -26,341,000 -29,661,000 -22,558,000 -22,148,000 -20,608,000 -14,688,000 -11,459,000 -10,440,000 -15,265,000 -12,570,000 -12,064,000 
          adjustments to reconcile net loss to net cash from operating activities:
                                     
          impairment of property and equipment, net and right-of-use assets
                                     
          tax benefit related to release of valuation allowance
                     -1,330,000             
          cash flows related to asset acquisition
                                     
          capitalized internal-use software costs
              -2,078,000 -1,849,000 -1,092,000                     
          stock-based compensation capitalized in internal use software
              457,000 536,000 312,000  369,000 391,000 345,000  325,000 316,000 306,000  332,000 214,000 302,000         
          bonuses capitalized in internal use software
                  12,000 30,000 69,000  75,000 68,000 120,000             
          issuance costs included in accrued expenses
                                     
          unpaid bonus capitalized in internal use software
               81,000 56,000                     
          cash flows from operating activities
                                     
          cash flows from investing activities
                                     
          cash flows from financing activities
                                     
          net increase in cash, cash equivalents, and restricted cash
                19,450,000 -17,256,000 81,784,000 1,534,000 26,586,000 11,686,000 -15,998,000   -9,953,000 5,213,000 28,492,000 -13,133,000 2,509,000 -39,981,000 237,183,000 15,431,000     
          reconciliation of cash, cash equivalents, and restricted cash to the condensed consolidated balance sheets
                                     
          total cash, cash equivalents and restricted cash
                386,117,000  81,784,000                -129,969,000 -34,116,000 340,485,000 
          gain on partial extinguishment of convertible senior notes
                 271,000                    
          impairment of property and equipment, net and lease right-of-use assets
                                     
          business acquisition, net of cash acquired
                     -66,262,000             
          asset acquisition
                                   
          repurchase of common stock
                                    
          capitalization of internal-use software costs
                  -1,441,000 -1,299,000 -1,072,000  -988,000 -965,000 -772,000  -784,000 -915,000 -1,002,000  -217,000       
          cash paid for interests
                                   
          receivables for cash in-transit on stock options
                      239,000 -190,000 220,000             
          net loss attributable to pagerduty, inc.
                    -12,218,000 -24,562,000 -32,542,000               
          net loss attributable to redeemable non-controlling interest
                    -620,000 -440,000 -262,000               
          amortization of debt discount and issuance costs
                         455,000 452,000   3,315,000 3,235,000       
          noncash lease expense
                                     
          proceeds from maturities of held-to-maturity investments
                             4,000,000 9,040,000 15,000,000     
          proceeds from issuance of convertible senior notes, net of issuance costs paid of 9,302
                                     
          net decrease in cash, cash equivalents, and restricted cash
                        -75,926,000             
          purchases of held-to-maturity investments
                                 -11,040,000   
          proceeds from initial public offering, net of underwriters' discounts and commissions
                                 220,086,000 
          payments of costs related to initial public offering
                                 -342,000 -395,000 -1,285,000 -3,923,000 
          proceeds from repayment of promissory note
                                 515,000 
          business acquisitions, net of cash acquired
                                     
          proceeds from issuance of convertible senior notes, net of issuance costs paid of 8,835
                                     
          vesting of early exercised options
                              191,000 316,000  335,000 338,000 334,000 
          costs related to issuance of convertible senior notes, accrued but not yet paid
                              -684,000       
          payments related to a business acquisition
                           -160,000         
          proceeds from issuance of convertible senior notes, net of issuance costs paid of 8,151
                                     
          receivables for cash in-transit on stock option exercises
                                     
          warrant issued in conjunction with charitable contribution
                                     
          proceeds from issuance of redeemable convertible preferred stock, net of issuance costs
                                     
          proceeds from early exercised stock options, net of repurchases
                                     
          proceeds from issuance of common stock upon exercise of warrants
                                     
          costs related to initial public offering, accrued but not yet paid
                                  -395,000 -1,304,000 2,041,000 
          non-cash purchases of property and equipment
                                     
          fair value of common stock issued as consideration for a business combination
                                     
          restricted cash—included in other assets
                                     
          cash paid for taxes
                                  -3,000 54,000 2,000 
          loss on extinguishment of debt
                                     
          proceeds from borrowing of debt, net of issuance costs
                                     
          repayments of debt
                                     
          proceeds from employee stock purchase program
                                     
          proceeds from held-to-maturity of investments
                                     
          net increase in cash, cash equivalents and restricted cash
                                  -129,969,000 -34,116,000 210,162,000 
          cash, cash equivalents and restricted cash at beginning of period
                                     
          cash, cash equivalents and restricted cash at end of period
                                     
          non-cash additions of property and equipment
                                    
          reconciliation of cash, cash equivalents and restricted cash to the condensed consolidated balance sheets
                                     
          restricted cash - included in other assets
                                  -2,394,000 2,447,000 
          cash, cash equivalents and restricted cash at beginning of year
                                   130,323,000 
          cash, cash equivalents and restricted cash at end of year
                                   -34,116,000 340,485,000 
          cash from operating activities
                                     
          bad debt expense
                                    281,000 
          cash from investing activities
                                     
          cash from financing activities