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Okta, Inc
(NASDAQ:OKTA) 

OKTA stock logo

Okta, Inc. provides identity management platform for enterprises, small and medium-sized businesses, universities, non-profits, and government agencies in the United States and internationally. The company offers Okta Identity Cloud, a platform that offers a suite of products to manage and secure id...

Founded: 2009
IPO Price: $17 (Apr 07, 2017)
Full Time Employees: 5,908 (Jan 2024)
CEO / Co-Founder: Todd McKinnon 
Sector: Technology
Industry: Software-Infrastructure
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At a glance:
  • Identity Security Remains Core, with Growing Customer Scrutiny: Okta continues to position itself as a central identity and access management platform, but enterprise buyers are closely evaluating security posture, product reliability, and vendor risk before expanding deployments.
  • Growth Driven by Large Enterprises, Expansion Tied to Seat and App Consolidation: Revenue momentum is typically supported by larger customers expanding usage across more employees, applications, and workflows, with upsell/cross-sell dependent on consolidation of identity vendors and broader platform adoption.
  • Profitability and Cash Flow Focus Has Increased: Management emphasis has shifted toward improving operating efficiency and generating stronger free cash flow, reflecting investor preference for durable margins and disciplined spending alongside sustainable growth.
  • Competition Intense Across IAM and Security Ecosystems: Okta faces competitive pressure from large platform vendors and security suites, making differentiation through integrations, ease of deployment, and zero-trust identity capabilities important for renewals and new wins.
  • Key Watch Items: Retention, Net Expansion, and Security-Related Execution: Primary indicators to monitor include dollar-based net retention/expansion trends, renewal performance, customer add-ons, and ongoing execution in security and product stability given the reputational impact of any incidents.
Bull Thesis:
  • Dominant Market Position in Critical Identity Sector: Okta maintains a leading position in the Identity and Access Management (IAM) market, which is a foundational and non-discretionary component of enterprise security. As organizations continue their digital transformation and cloud adoption, the demand for robust identity solutions remains strong and growing, solidifying Okta's long-term relevance.
  • Expanding Product Portfolio and Total Addressable Market (TAM): Beyond its core workforce identity solutions (SSO, MFA), Okta is successfully expanding into high-growth areas like Customer Identity and Access Management (CIAM), Privileged Access Management (PAM), and Identity Governance and Administration (IGA). This broadens its product offerings, increases its total addressable market, and enhances customer stickiness and revenue per customer.
  • Improving Profitability and Operating Leverage: After significant investments in growth, Okta is demonstrating a clear path towards improved profitability and positive free cash flow. The company has shown progress in expanding operating margins and achieving greater efficiency, indicating that its business model can generate substantial cash flows as it scales and matures.
Bear Thesis:
  • Intense Competition, Particularly from Microsoft: Okta faces formidable competition from well-capitalized players, most notably Microsoft's Azure Active Directory (now Entra ID). Microsoft's ability to bundle identity services with its broader enterprise software ecosystem (Office 365, Azure) poses a significant threat, potentially undercutting Okta on price and integration, especially for existing Microsoft customers.
  • Lingering Impact of Past Security Incidents: Recent security breaches (e.g., Lapsus$ in 2022) have raised concerns about Okta's own security posture and could erode customer trust. While the company has taken steps to address these issues, the reputational damage may still influence purchasing decisions for new customers and prompt existing ones to re-evaluate their identity providers.
  • Decelerating Revenue Growth and Macroeconomic Headwinds: Okta's revenue growth rate has been decelerating, and the company faces challenges from a tightening macroeconomic environment. Enterprises may delay or reduce spending on new identity projects, impacting Okta's ability to acquire new customers and expand existing contracts at previous rates, leading to slower top-line expansion.
  • Valuation Concerns Amidst Slower Growth: Despite a significant correction from its peak, Okta's valuation may still be considered high by some investors, especially in light of its decelerating growth rate and the competitive landscape. The market may demand a lower multiple if growth continues to slow or if profitability improvements are not sustained consistently.
Main Competitors:
  • Microsoft Corporation ($MSFT) (Microsoft Entra ID (formerly Azure Active Directory)), Microsoft is Okta's primary competitor in the workforce identity space. Its Entra ID platform offers comprehensive identity and access management (IAM) services, including single sign-on (SSO), multi-factor authentication (MFA), and user provisioning. Microsoft leverages its vast ecosystem (Windows, Office 365, Azure) to bundle identity solutions, making it a compelling choice for organizations already invested in their products.
  • Ping Identity (now part of Thoma Bravo) (PingOne, PingFederate), Ping Identity is a long-standing pure-play identity vendor that competes with Okta in both workforce and customer identity. Known for its robust solutions for large enterprises, hybrid environments, and complex use cases, Ping offers a comprehensive suite of IAM products, often appealing to organizations with significant on-premise infrastructure or specific customization needs.
  • Alphabet Inc. ($GOOGL) (Google Cloud Identity, Google Workspace Identity), Google competes with Okta by offering identity and access management services primarily to organizations utilizing Google Cloud Platform (GCP) and Google Workspace. Their solutions provide SSO, MFA, and user lifecycle management, appealing to businesses deeply integrated into the Google ecosystem and those seeking cloud-native identity solutions.
  • CyberArk Software Ltd. ($CYBR) (Identity Security Platform, Privileged Access Management (PAM)), While traditionally focused on Privileged Access Management (PAM), CyberArk has expanded its 'Identity Security Platform' to include broader identity management capabilities, creating overlap with Okta. CyberArk competes by offering a comprehensive approach to securing all identities (human and machine), with a strong emphasis on least privilege and just-in-time access, often integrating with or complementing Okta's access management solutions.
Moat:
Okta's primary competitive advantage lies in its vendor-neutral, cloud-native identity platform, offering seamless integration across a vast ecosystem of applications regardless of the underlying infrastructure. This independence allows it to serve diverse customer environments, a key differentiator against ecosystem players like Microsoft and Google, who often bundle identity services within their broader product suites. While these tech giants pose a significant threat by leveraging their existing customer bases, Okta maintains its moat through a focus on user experience, developer-friendly tools (especially with Auth0), and a comprehensive suite of workforce and customer identity solutions. Competition also comes from pure-play identity vendors like Ping Identity, known for their enterprise-grade solutions, and specialized players like CyberArk, who focus on specific aspects of identity security such as privileged access. Okta's challenge is to continue innovating and demonstrating superior value to justify its standalone cost against bundled offerings and specialized solutions.
Income Statements:
Quarterly
Annual
    Unit: USD2026-04-30 2026-01-31 2025-10-31 2025-07-31 2025-04-30 2025-01-31 2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 2019-01-31 2018-10-31 2018-07-31 2018-04-30 2018-01-31 2017-10-31 2017-07-31 2017-04-30 
                                         
      revenue:
                                         
      subscription
    750,000,000 747,000,000 724,000,000 711,000,000 673,000,000 670,000,000 651,000,000 632,000,000 603,000,000 591,000,000 569,000,000 542,000,000 503,000,000 494,819,000 465,856,000 435,384,000 397,941,000 369,329,000 336,702,000 303,121,000 240,058,000 225,400,000 206,743,000 190,689,000 173,781,000 158,514,000 144,517,000 132,494,000 117,163,000 108,462,000 97,698,000 87,854,000 76,841,000 72,035,000 62,705,000 56,080,000 48,357,000 
      professional services and other
    15,000,000 14,000,000 18,000,000 17,000,000 15,000,000 12,000,000 14,000,000 14,000,000 14,000,000 14,000,000 15,000,000 14,000,000 15,000,000 15,389,000 15,186,000 16,423,000 17,002,000 13,686,000 13,978,000 12,379,000 10,948,000 9,340,000 10,636,000 9,757,000 9,078,000 8,813,000 8,520,000 7,986,000 8,060,000 7,009,000 7,878,000 6,732,000 6,780,000 5,715,000 5,533,000 4,915,000 4,650,000 
      total revenue
    765,000,000 761,000,000 742,000,000 728,000,000 688,000,000 682,000,000 665,000,000 646,000,000 617,000,000 605,000,000 584,000,000 556,000,000 518,000,000 510,208,000 481,042,000 451,807,000 414,943,000 383,015,000 350,680,000 315,500,000 251,006,000 234,740,000 217,379,000 200,446,000 182,859,000 167,327,000 153,037,000 140,480,000 125,223,000 115,471,000 105,576,000 94,586,000 83,621,000 77,750,000 68,238,000 60,995,000 53,007,000 
      yoy
    11.19% 11.58% 11.58% 12.69% 11.51% 12.73% 13.87% 16.19% 19.11% 18.58% 21.40% 23.06% 24.84% 33.21% 37.17% 43.20% 65.31% 63.17% 61.32% 57.40% 37.27% 40.29% 42.04% 42.69% 46.03% 44.91% 44.95% 48.52% 49.75% 48.52% 54.72% 55.07% 57.75%     
      qoq
    0.53% 2.56% 1.92% 5.81% 0.88% 2.56% 2.94% 4.70% 1.98% 3.60% 5.04% 7.34% 1.53% 6.06% 6.47% 8.88% 8.34% 9.22% 11.15% 25.69% 6.93% 7.99% 8.45% 9.62% 9.28% 9.34% 8.94% 12.18% 8.45% 9.37% 11.62% 13.11% 7.55% 13.94% 11.87% 15.07%  
      cost of revenue:
                                         
      total cost of revenue
    170,000,000 168,000,000 170,000,000 168,000,000 155,000,000 158,000,000 157,000,000 155,000,000 148,000,000 145,000,000 145,000,000 149,000,000 142,000,000 139,488,000 137,653,000 137,694,000 131,165,000 119,502,000 109,674,000 101,106,000 66,123,000 61,140,000 56,908,000 51,147,000 48,486,000 44,683,000 40,824,000 38,780,000 35,095,000 31,386,000 29,700,000 28,228,000 24,107,000 22,487,000 21,123,000 19,682,000 17,463,000 
      gross profit
    595,000,000 593,000,000 572,000,000 560,000,000 533,000,000 524,000,000 508,000,000 491,000,000 469,000,000 460,000,000 439,000,000 407,000,000 376,000,000 370,720,000 343,389,000 314,113,000 283,778,000 263,513,000 241,006,000 214,394,000 184,883,000 173,600,000 160,471,000 149,299,000 134,373,000 122,644,000 112,213,000 101,700,000 90,128,000 84,085,000 75,876,000 66,358,000 59,514,000 55,263,000 47,115,000 41,313,000 35,544,000 
      yoy
    11.63% 13.17% 12.60% 14.05% 13.65% 13.91% 15.72% 20.64% 24.73% 24.08% 27.84% 29.57% 32.50% 40.68% 42.48% 46.51% 53.49% 51.79% 50.19% 43.60% 37.59% 41.55% 43.01% 46.80% 49.09% 45.86% 47.89% 53.26% 51.44% 52.15% 61.04% 60.62% 67.44%     
      qoq
    0.34% 3.67% 2.14% 5.07% 1.72% 3.15% 3.46% 4.69% 1.96% 4.78% 7.86% 8.24% 1.42% 7.96% 9.32% 10.69% 7.69% 9.34% 12.41% 15.96% 6.50% 8.18% 7.48% 11.11% 9.56% 9.30% 10.34% 12.84% 7.19% 10.82% 14.34% 11.50% 7.69% 17.29% 14.04% 16.23%  
      gross margin %
    77.78% 77.92% 77.09% 76.92% 77.47% 76.83% 76.39% 76.01% 76.01% 76.03% 75.17% 73.20% 72.59% 72.66% 71.38% 69.52% 68.39% 68.80% 68.73% 67.95% 73.66% 73.95% 73.82% 74.48% 73.48% 73.30% 73.32% 72.39% 71.97% 72.82% 71.87% 70.16% 71.17% 71.08% 69.05% 67.73% 67.06% 
      operating expenses:
                                         
      research and development
    163,000,000 165,000,000 160,000,000 160,000,000 154,000,000 157,000,000 158,000,000 164,000,000 163,000,000 156,000,000 165,000,000 172,000,000 163,000,000 154,029,000 148,484,000 155,836,000 161,651,000 147,454,000 130,535,000 122,407,000 68,863,000 62,316,000 58,150,000 53,866,000 48,494,000 43,360,000 41,832,000 40,045,000 34,032,000 30,031,000 27,596,000 24,829,000 19,929,000 19,349,000 19,190,000 16,923,000 15,359,000 
      sales and marketing
    278,000,000 264,000,000 271,000,000 246,000,000 237,000,000 235,000,000 256,000,000 238,000,000 236,000,000 249,000,000 270,000,000 261,000,000 256,000,000 258,890,000 289,984,000 264,653,000 252,473,000 221,577,000 203,878,000 198,350,000 146,521,000 115,173,000 109,812,000 98,322,000 104,043,000 92,635,000 87,224,000 78,385,000 82,112,000 62,552,000 56,911,000 59,004,000 49,493,000 46,590,000 49,606,000 39,597,000 37,180,000 
      general and administrative
    98,000,000 114,000,000 118,000,000 113,000,000 103,000,000 113,000,000 110,000,000 108,000,000 117,000,000 110,000,000 111,000,000 119,000,000 110,000,000 86,451,000 111,520,000 101,686,000 109,343,000 108,908,000 105,149,000 157,077,000 60,180,000 50,707,000 44,485,000 42,499,000 34,035,000 31,352,000 28,887,000 26,887,000 25,766,000 19,237,000 19,848,000 20,955,000 15,070,000 14,670,000 13,546,000 11,948,000 11,639,000 
      total operating expenses
    539,000,000 547,000,000 549,000,000 519,000,000 494,000,000 516,000,000 524,000,000 510,000,000 516,000,000 543,000,000 550,000,000 569,000,000 536,000,000 528,370,000 549,988,000 522,175,000 523,467,000 477,939,000 439,562,000 477,834,000 275,564,000 228,196,000 212,447,000 194,687,000 186,572,000 167,347,000 157,943,000 145,317,000 141,910,000 111,820,000 104,355,000 104,788,000 84,492,000 80,609,000 82,342,000 68,468,000 64,178,000 
      operating income
    56,000,000 46,000,000 23,000,000 41,000,000 39,000,000 8,000,000 -16,000,000 -19,000,000 -47,000,000 -83,000,000 -111,000,000 -162,000,000 -160,000,000 -157,650,000 -206,599,000 -208,062,000 -239,689,000 -214,426,000 -198,556,000 -263,440,000 -90,681,000 -54,596,000 -51,976,000 -45,388,000 -52,199,000 -44,703,000 -45,730,000 -43,617,000 -51,782,000 -27,735,000 -28,479,000 -38,430,000 -24,978,000 -25,346,000 -35,227,000 -27,155,000 -28,634,000 
      yoy
    43.59% 475.00% -243.75% -315.79% -182.98% -109.64% -85.59% -88.27% -70.63% -47.35% -46.27% -22.14% -33.25% -26.48% 4.05% -21.02% 164.32% 292.75% 282.01% 480.42% 73.72% 22.13% 13.66% 4.06% 0.81% 61.18% 60.57% 13.50% 107.31% 9.43% -19.16% 41.52% -12.77%     
      qoq
    21.74% 100.00% -43.90% 5.13% 387.50% -150.00% -15.79% -59.57% -43.37% -25.23% -31.48% 1.25% 1.49% -23.69% -0.70% -13.20% 11.78% 7.99% -24.63% 190.51% 66.09% 5.04% 14.51% -13.05% 16.77% -2.25% 4.84% -15.77% 86.70% -2.61% -25.89% 53.86% -1.45% -28.05% 29.73% -5.17%  
      operating margin %
    7.32% 6.04% 3.10% 5.63% 5.67% 1.17% -2.41% -2.94% -7.62% -13.72% -19.01% -29.14% -30.89% -30.90% -42.95% -46.05% -57.76% -55.98% -56.62% -83.50% -36.13% -23.26% -23.91% -22.64% -28.55% -26.72% -29.88% -31.05% -41.35% -24.02% -26.97% -40.63% -29.87% -32.60% -51.62% -44.52% -54.02% 
      interest expense
    -1,000,000 -1,000,000 -1,000,000 -1,000,000 -1,000,000 -1,000,000 -1,000,000 -1,000,000 -2,000,000 -1,000,000 -2,000,000 -2,000,000 -3,000,000 -2,412,000 -2,805,000 -2,915,000 -2,868,000 -23,406,000 -23,144,000 -22,872,000 -22,760,000 -22,597,000 -22,368,000 -16,931,000 -10,764,000 -10,646,000 -7,826,000 -4,304,000 -4,241,000         
      interest income and other
    23,000,000 25,000,000 28,000,000 27,000,000 30,000,000 24,000,000 26,000,000 29,000,000 27,000,000 25,000,000 21,000,000 18,000,000 17,000,000 11,340,000 4,235,000 4,721,000 1,704,000 2,146,000 1,056,000 2,211,000 4,355,000 2,154,000 1,878,000 3,960,000 4,899,000             
      interest and other
    22,000,000 24,000,000 27,000,000 26,000,000 29,000,000 23,000,000 41,000,000 31,000,000 25,000,000 39,000,000 37,000,000 58,000,000 45,000,000 8,928,000 1,430,000 1,806,000 -1,164,000 -21,260,000 -22,088,000 -20,704,000 -18,541,000 -20,443,000 -20,579,000 -15,145,000 -5,865,000             
      income before provision for income taxes
    78,000,000 70,000,000 50,000,000 67,000,000 68,000,000 31,000,000 25,000,000 12,000,000 -22,000,000 -44,000,000 -74,000,000 -104,000,000 -115,000,000 -148,722,000 -205,169,000 -206,256,000 -240,853,000 -235,686,000 -220,644,000  -109,222,000 -75,039,000 -72,555,000   -40,181,500 -63,146,000  -53,123,000 -28,945,000 -30,184,000 -40,192,000 -26,193,000     
      provision for income taxes
    4,000,000 7,000,000 7,000,000  6,000,000 8,000,000 9,000,000 -17,000,000 18,000,000  7,000,000 7,000,000 4,000,000 4,196,000 3,728,000 4,216,000 1,860,000 5,500,000 667,000  10,000 767,000 209,000   -571,250 349,000  -1,157,000 1,866,000 -667,000 -985,000 -231,000 142,000 -940,000 229,000 248,000 
      net income
    74,000,000 63,000,000 43,000,000 67,000,000 62,000,000 23,000,000 16,000,000 29,000,000 -40,000,000 -44,000,000 -81,000,000 -111,000,000 -119,000,000 -152,918,000 -208,897,000 -210,472,000 -242,713,000 -241,186,000 -221,311,000 -276,682,000 -109,232,000 -75,806,000 -72,764,000 -60,100,000 -57,662,000 -50,472,000 -63,495,000 -42,980,000 -51,966,000 -30,811,000 -29,517,000 -39,207,000 -25,962,000 -24,678,000 -33,778,000 -27,002,000 -28,901,000 
      yoy
    19.35% 173.91% 168.75% 131.03% -255.00% -152.27% -119.75% -126.13% -66.39% -71.23% -61.22% -47.26% -50.97% -36.60% -5.61% -23.93% 122.20% 218.16% 204.15% 360.37% 89.43% 50.19% 14.60% 39.83% 10.96% 63.81% 115.11% 9.62% 100.16% 24.85% -12.61% 45.20% -10.17%     
      qoq
    17.46% 46.51% -35.82% 8.06% 169.57% 43.75% -44.83% -172.50% -9.09% -45.68% -27.03% -6.72% -22.18% -26.80% -0.75% -13.28% 0.63% 8.98% -20.01% 153.30% 44.09% 4.18% 21.07% 4.23% 14.25% -20.51% 47.73% -17.29% 68.66% 4.38% -24.71% 51.02% 5.20% -26.94% 25.09% -6.57%  
      net income margin %
    9.67% 8.28% 5.80% 9.20% 9.01% 3.37% 2.41% 4.49% -6.48% -7.27% -13.87% -19.96% -22.97% -29.97% -43.43% -46.58% -58.49% -62.97% -63.11% -87.70% -43.52% -32.29% -33.47% -29.98% -31.53% -30.16% -41.49% -30.60% -41.50% -26.68% -27.96% -41.45% -31.05% -31.74% -49.50% -44.27% -54.52% 
      net income per share
    0.42 0.35 0.24 0.38 0.36 0.13 0.09 0.18 -0.24 -0.26 -0.49 -0.68 -0.74 -0.95 -1.32 -1.34 -1.56 -1.56 -1.44 -1.83 -0.83 -0.58 -0.56 -0.48 -0.47 -0.41 -0.53 -0.37 -0.46 -0.28 -0.27 -0.37 -0.25 -0.21 -0.35 -0.29 -0.73 
      weighted-average shares used for eps calculation
    176,129 175,882 176,524 175,460 174,172 169,569 170,217 168,612 167,465 163,634 164,381 162,755 161,323 158,023 158,708 157,400 155,875 148,036 153,756 151,357 131,777 127,212 128,813 126,319 123,494 117,221 118,976 115,033 112,682 107,504 108,776 106,702 104,203 83,004 95,474 93,576 39,783 
      gain on early extinguishment of debt
          16,000,000 3,000,000  15,000,000 18,000,000 42,000,000 31,000,000                         
      restructuring and other charges
             28,000,000 4,000,000 17,000,000 7,000,000                         
      loss on conversion of debt
                        -136,000                 
      loss on early extinguishment and conversion of debt
                       -43,000   -89,000               
      loss before benefit from income taxes
                       -284,144,000    -60,533,000 -58,064,000   -44,457,000          
      benefit from income taxes
                       -7,462,000    -433,000 -402,000   -1,477,000          
      loss on early extinguishment of debt
                           -2,174,000   -14,572,000           
      other income
                             2,836,500 4,982,000 3,464,000 2,900,000 13,862,000 -1,705,000 -1,762,000  810,000 509,000 382,000 -19,000 
      interest expense and other income
                             -4,899,250 -17,416,000           
      other expense
                                    -1,215,000     
      revenue
                                         
      cost of revenue
                                         
      operating expenses
                                         
      income before income taxes
                                     -22,536,000 -34,718,000 -26,773,000 -28,653,000 
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2026-04-30 2026-01-31 2025-10-31 2025-07-31 2025-04-30 2025-01-31 2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 2019-01-31 2018-10-31 2018-07-31 2018-04-30 2018-01-31 2017-10-31 2017-07-31 2017-04-30 
                                           
        assets
                                           
        current assets:
                                           
        cash and cash equivalents
      762,000,000 858,000,000 645,000,000 876,000,000 494,000,000 409,000,000 310,000,000 515,000,000 322,000,000 334,000,000 400,000,000 356,000,000 125,000,000 264,000,000 249,624,000 216,022,000 194,227,000 260,134,000 372,372,000 225,265,000 659,886,000 434,607,000 409,769,000 957,234,000 619,221,000 520,048,000 1,039,626,000 206,753,000 208,106,000 298,394,000 195,898,000 192,882,000 211,756,000 127,949,000 137,575,000 126,464,000 221,726,000 
        short-term investments
      1,827,000,000 1,695,000,000 1,818,000,000 1,982,000,000 2,231,000,000 2,114,000,000 1,938,000,000 1,843,000,000 1,998,000,000 1,868,000,000 1,730,000,000 1,750,000,000 2,245,000,000 2,316,000,000 2,223,538,000 2,260,956,000 2,292,902,000 2,241,657,000 2,109,687,000 2,243,638,000 2,030,180,000 2,121,584,000 2,085,373,000 1,557,279,000 827,556,000 882,976,000 326,629,000 350,712,000 339,377,000 265,374,000 350,105,000 343,374,000 335,285,000 101,765,000 86,043,000 86,755,000 2,500,000 
        accounts receivable
      386,000,000 687,000,000 463,000,000 417,000,000 345,000,000 621,000,000 463,000,000 377,000,000 307,000,000 559,000,000 418,000,000 388,000,000 290,000,000 481,000,000 380,754,000 323,377,000 258,911,000 397,509,000 253,568,000 238,478,000 218,474,000 194,818,000 139,473,000 110,540,000 111,039,000 130,115,000 101,778,000 87,851,000 83,328,000 91,926,000 70,136,000 59,839,000 50,368,000 52,248,000 46,882,000 35,304,000 32,171,000 
        deferred commissions
      170,000,000 171,000,000 155,000,000 150,000,000 145,000,000 140,000,000 127,000,000 122,000,000 117,000,000 113,000,000 104,000,000 101,000,000 95,000,000 92,000,000 84,454,000 80,657,000 77,120,000 74,728,000 60,465,000 54,526,000 47,822,000 45,949,000 40,908,000 37,808,000 34,795,000 33,636,000 29,544,000 27,062,000 25,576,000 24,185,000 21,695,000 19,848,000 18,551,000 16,481,000 14,134,000 13,279,000 13,131,000 
        prepaid expenses and other current assets
      161,000,000 233,000,000 120,000,000 141,000,000 150,000,000 132,000,000 165,000,000 181,000,000 173,000,000 106,000,000 75,000,000 91,000,000 88,000,000 76,000,000 68,567,000 64,490,000 75,483,000 66,605,000 56,776,000 115,251,000 55,777,000 81,609,000 82,016,000 44,074,000 40,912,000 32,950,000 29,023,000 24,642,000 20,542,000 29,451,000 20,280,000 17,433,000 20,203,000 16,973,000 10,038,000 12,884,000 10,271,000 
        total current assets
      3,306,000,000 3,644,000,000 3,201,000,000 3,566,000,000 3,365,000,000 3,416,000,000 3,003,000,000 3,038,000,000 2,917,000,000 2,980,000,000 2,727,000,000 2,686,000,000 2,843,000,000 3,229,000,000 3,006,937,000 2,945,502,000 2,898,643,000 3,040,633,000 2,852,868,000 2,877,158,000 3,012,139,000 2,878,567,000 2,757,539,000 2,706,935,000 1,633,523,000 1,599,725,000 1,526,600,000 697,020,000 676,929,000 709,330,000 658,114,000 633,376,000 636,163,000 315,416,000 294,672,000 274,686,000 279,799,000 
        property and equipment
      35,000,000 38,000,000 40,000,000 39,000,000 41,000,000 43,000,000 46,000,000 47,000,000 47,000,000 48,000,000 50,000,000 49,000,000 54,000,000 59,000,000 60,884,000 66,958,000 66,418,000 65,488,000 60,751,000 61,858,000 62,515,000 62,783,000 62,405,000 63,406,000 61,914,000 53,535,000 51,730,000 51,858,000 52,189,000 52,921,000 44,251,000 40,670,000 19,176,000 12,540,000 13,122,000 13,302,000 13,180,000 
        operating lease right-of-use assets
      59,000,000 65,000,000 64,000,000 68,000,000 73,000,000 74,000,000 79,000,000 82,000,000 81,000,000 83,000,000 91,000,000 92,000,000 114,000,000 122,000,000 125,207,000 141,940,000 144,731,000 147,940,000 154,522,000 146,492,000 145,462,000 149,604,000 154,699,000 157,781,000 162,763,000 125,204,000 126,746,000 116,706,000 119,916,000         
        deferred commissions, noncurrent
      324,000,000 332,000,000 280,000,000 268,000,000 265,000,000 267,000,000 230,000,000 230,000,000 232,000,000 242,000,000 220,000,000 218,000,000 208,000,000 210,000,000 195,146,000 191,309,000 188,490,000 191,029,000 145,655,000 129,671,000 110,098,000 108,555,000 94,305,000 86,556,000 79,270,000 77,874,000 65,466,000 59,560,000 56,824,000 54,812,000 47,756,000 43,287,000 41,077,000 10,971,000 9,163,000 9,248,000 9,463,000 
        intangible assets
      78,000,000 91,000,000 106,000,000 104,000,000 120,000,000 138,000,000 151,000,000 168,000,000 184,000,000 182,000,000 197,000,000 211,000,000 227,000,000 241,000,000 261,825,000 281,470,000 298,823,000 316,968,000 336,354,000 337,786,000 24,190,000 27,009,000 28,953,000 30,031,000 31,032,000 32,529,000 33,826,000 34,712,000 28,022,000 13,897,000 14,989,000 16,006,000 11,863,000 11,761,000 11,455,000 11,051,000 9,835,000 
        goodwill
      5,487,000,000 5,487,000,000 5,487,000,000 5,448,000,000 5,448,000,000 5,448,000,000 5,448,000,000 5,448,000,000 5,448,000,000 5,406,000,000 5,406,000,000 5,406,000,000 5,406,000,000 5,400,000,000 5,400,275,000 5,400,275,000 5,401,343,000 5,401,343,000 5,401,343,000 5,338,116,000 48,023,000 48,023,000 48,023,000 48,023,000 48,023,000 48,023,000 47,964,000 47,964,000 47,964,000 18,089,000 18,074,000 18,095,000 6,282,000 6,282,000 6,282,000 6,282,000 6,282,000 
        other assets
      58,000,000 53,000,000 51,000,000 57,000,000 53,000,000 51,000,000 53,000,000 54,000,000 46,000,000 48,000,000 49,000,000 51,000,000 48,000,000 46,000,000 43,462,000 46,553,000 47,233,000 42,294,000 45,480,000 41,014,000 28,020,000 24,256,000 24,355,000 22,283,000 20,482,000 18,505,000 18,445,000 18,990,000 16,698,000 15,286,000 13,525,000 12,483,000 12,343,000 10,427,000 2,463,000 1,658,000 1,671,000 
        total assets
      9,347,000,000 9,710,000,000 9,229,000,000 9,550,000,000 9,365,000,000 9,437,000,000 9,010,000,000 9,067,000,000 8,955,000,000 8,989,000,000 8,740,000,000 8,713,000,000 8,900,000,000 9,307,000,000 9,093,736,000 9,074,007,000 9,045,681,000 9,205,695,000 8,996,973,000 8,932,095,000 3,430,447,000 3,298,797,000 3,170,279,000 3,115,015,000 2,037,007,000 1,955,395,000 1,870,777,000 1,026,810,000 998,542,000 864,335,000 796,709,000 763,917,000 726,904,000 367,397,000 337,157,000 316,227,000 320,230,000 
        liabilities and stockholders' equity
                                           
        current liabilities:
                                           
        accounts payable
      14,000,000 12,000,000 13,000,000 12,000,000 12,000,000 13,000,000 12,000,000 11,000,000 12,000,000 12,000,000 11,000,000 13,000,000 10,000,000 12,000,000 49,122,000 43,708,000 33,752,000 20,203,000 11,547,000 9,414,000 9,542,000 8,557,000 5,114,000 4,726,000 8,021,000 3,837,000 4,924,000 3,492,000 4,352,000 17,212,000 12,085,000 12,577,000 11,830,000 9,566,000 12,875,000 9,848,000 15,909,000 
        accrued expenses and other current liabilities
      99,000,000 104,000,000 91,000,000 90,000,000 96,000,000 103,000,000 151,000,000 142,000,000 166,000,000 115,000,000 108,000,000 95,000,000 91,000,000 112,000,000 100,086,000 106,477,000 110,928,000 89,315,000 91,516,000 80,463,000 108,727,000 53,729,000 47,330,000 54,803,000 36,601,000 36,887,000 33,288,000 31,843,000 32,412,000 9,959,000 6,305,000 6,333,000 4,896,000 6,187,000 4,955,000 4,399,000 4,822,000 
        accrued compensation
      120,000,000 213,000,000 173,000,000 136,000,000 117,000,000 207,000,000 147,000,000 113,000,000 117,000,000 167,000,000 168,000,000 123,000,000 88,000,000 99,000,000 110,399,000 87,094,000 83,207,000 143,805,000 109,233,000 85,126,000 48,244,000 71,906,000 61,600,000 39,227,000 31,447,000 40,300,000 34,212,000 21,869,000 21,463,000 19,770,000 20,250,000 12,803,000 12,652,000 12,374,000 14,671,000 11,334,000 6,613,000 
        convertible senior notes
      350,000,000 350,000,000 350,000,000 859,000,000 509,000,000 509,000,000 509,000,000 1,113,000,000 1,155,000,000 1,154,000,000 1,302,000,000 1,451,000,000 1,831,000,000  5,217,000 5,209,000 5,198,000 16,194,000 15,956,000 15,723,000 20,781,000 908,684,000 35,131,000 43,578,000    279,741,000 275,653,000 271,628,000 267,665,000 263,762,000 259,920,000     
        deferred revenue
      1,729,000,000 1,875,000,000 1,557,000,000 1,550,000,000 1,562,000,000 1,691,000,000 1,415,000,000 1,394,000,000 1,391,000,000 1,488,000,000 1,256,000,000 1,225,000,000 1,173,000,000 1,242,000,000 1,044,622,000 994,097,000 952,190,000 973,289,000 759,914,000 721,808,000 613,167,000 502,738,000 424,765,000 391,246,000 392,121,000 365,236,000 306,743,000 283,724,000 268,033,000 245,622,000 206,146,000 186,427,000 173,548,000 162,633,000 138,460,000 127,218,000 115,717,000 
        total current liabilities
      2,312,000,000 2,554,000,000 2,184,000,000 2,647,000,000 2,296,000,000 2,523,000,000 2,234,000,000 1,660,000,000 1,686,000,000 1,782,000,000 1,543,000,000 1,456,000,000 1,362,000,000 1,465,000,000 1,309,446,000 1,236,585,000 1,185,275,000 1,242,806,000 988,166,000 912,534,000 800,461,000 1,545,614,000 573,940,000 533,580,000 570,388,000 546,963,000 478,394,000 620,669,000 601,913,000 564,191,000 244,786,000 218,140,000 202,926,000 190,760,000 170,961,000 152,799,000 143,061,000 
        operating lease liabilities, noncurrent
      61,000,000 72,000,000 73,000,000 81,000,000 89,000,000 94,000,000 102,000,000 107,000,000 108,000,000 112,000,000 119,000,000 122,000,000 134,000,000 142,000,000 148,906,000 158,577,000 163,868,000 170,611,000 179,205,000 171,141,000 173,467,000 179,518,000 185,860,000 189,208,000 194,889,000 154,511,000 153,960,000 143,706,000 146,044,000         
        deferred revenue, noncurrent
      23,000,000 30,000,000 29,000,000 24,000,000 20,000,000 27,000,000 25,000,000 21,000,000 19,000,000 23,000,000 18,000,000 17,000,000 14,000,000 18,000,000 17,833,000 17,187,000 19,074,000 22,933,000 17,958,000 15,489,000 11,745,000 10,860,000 7,349,000 5,574,000 6,070,000 6,214,000 7,013,000 7,469,000 7,671,000 8,768,000 4,977,000 5,471,000 4,346,000 6,034,000 3,188,000 4,108,000 4,927,000 
        other liabilities, noncurrent
      52,000,000 55,000,000 50,000,000 44,000,000 44,000,000 39,000,000 35,000,000 33,000,000 34,000,000 30,000,000 28,000,000 27,000,000 25,000,000 23,000,000 18,392,000 18,532,000 16,095,000 31,775,000 33,119,000 18,230,000 10,670,000 11,375,000 12,705,000 12,018,000 6,702,000 5,361,000 4,779,000 4,241,000 3,470,000 38,999,000 34,778,000 31,399,000 10,095,000 7,017,000 6,553,000 6,451,000 6,323,000 
        total liabilities
      2,448,000,000 2,711,000,000 2,336,000,000 2,796,000,000 2,798,000,000 3,032,000,000 2,745,000,000 2,934,000,000 3,002,000,000 3,101,000,000 3,010,000,000 3,073,000,000 3,366,000,000 3,841,000,000 3,686,124,000 3,620,991,000 3,572,987,000 3,283,839,000 3,012,418,000 2,889,905,000 2,747,669,000 2,604,754,000 2,489,631,000 2,429,818,000 1,623,911,000 1,550,051,000 1,472,383,000 776,085,000 759,098,000 611,958,000 552,206,000 518,772,000 477,287,000 203,811,000 180,702,000 163,358,000 154,311,000 
        commitments and contingencies
                                           
        stockholders’ equity:
                                           
        preferred stock, par value 0.0001...
                                           
        class a common stock, par value 0.0001...
                    15,000 15,000 15,000 15,000 15,000 15,000 13,000 12,000 12,000 12,000 12,000 11,000 11,000 11,000 10,000 10,000 10,000 10,000 9,000 7,000    
        class b common stock, par value 0.0001...
                    1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 2,000 3,000    
        additional paid-in capital
      9,383,000,000 9,553,000,000 9,519,000,000 9,426,000,000 9,302,000,000 9,219,000,000 9,093,000,000 8,981,000,000 8,840,000,000 8,724,000,000 8,534,000,000 8,359,000,000 8,148,000,000 7,974,000,000 7,785,753,000 7,607,382,000 7,411,550,000 7,749,716,000 7,558,816,000 7,391,169,000 1,753,842,000 1,656,096,000 1,569,714,000 1,498,549,000 1,168,127,000 1,105,564,000 1,048,899,000 839,523,000 784,067,000 744,896,000 706,810,000 677,497,000 642,460,000 565,653,000 534,304,000 496,801,000 483,019,000 
        accumulated other comprehensive income
      9,000,000 13,000,000 4,000,000 1,000,000 5,000,000             -12,009,000 404,000 4,375,000 5,610,000 5,390,000 2,571,000 5,521,000 3,742,000 892,000 135,000  -457,000 -319,000 -918,000 -480,000 -178,000 391,000  70,000  
        accumulated deficit
      -2,493,000,000 -2,567,000,000 -2,630,000,000 -2,673,000,000 -2,740,000,000 -2,802,000,000 -2,825,000,000 -2,841,000,000 -2,870,000,000 -2,830,000,000 -2,786,000,000 -2,705,000,000 -2,594,000,000 -2,475,000,000 -2,322,093,000 -2,113,196,000 -1,902,724,000 -1,815,867,000 -1,574,681,000 -1,353,370,000 -1,076,688,000 -967,456,000 -891,650,000 -818,886,000 -758,786,000 -701,124,000 -650,652,000 -587,157,000 -544,177,000 -492,211,000 -461,400,000 -431,883,000 -392,676,000 -402,468,000 -377,790,000 -344,012,000 -317,010,000 
        total stockholders’ equity
      6,899,000,000 6,999,000,000 6,893,000,000 6,754,000,000 6,567,000,000 6,405,000,000 6,265,000,000 6,133,000,000 5,953,000,000 5,888,000,000 5,730,000,000 5,640,000,000 5,534,000,000 5,466,000,000 5,407,612,000 5,453,016,000 5,472,694,000 5,921,856,000 5,984,555,000 6,042,190,000 682,778,000 694,043,000 680,648,000 685,197,000 413,096,000 405,344,000 398,394,000 250,725,000 239,444,000 252,377,000 244,503,000 245,145,000 249,617,000 163,586,000 156,455,000 152,869,000 165,919,000 
        total liabilities and stockholders' equity
      9,347,000,000  9,229,000,000 9,550,000,000 9,365,000,000  9,010,000,000 9,067,000,000 8,955,000,000  8,740,000,000 8,713,000,000 8,900,000,000  9,093,736,000 9,074,007,000 9,045,681,000  8,996,973,000 8,932,095,000 3,430,447,000  3,170,279,000 3,115,015,000 2,037,007,000  1,870,777,000           
        liabilities and stockholders’ equity
                                           
        total liabilities and stockholders’ equity
       9,710,000,000    9,437,000,000    8,989,000,000    9,307,000,000    9,205,695,000    3,298,797,000    1,955,395,000  1,026,810,000 998,542,000 864,335,000 796,709,000 763,917,000 726,904,000     
        accumulated other comprehensive loss
           -12,000,000 -3,000,000 -7,000,000 -17,000,000 -6,000,000 -18,000,000 -14,000,000 -20,000,000 -33,000,000 -56,064,000 -41,186,000 -36,148,000           -1,653,000       -69,000  -99,000 
        2023 convertible senior notes
                              102,198,000 100,703,000 99,227,000           
        2025 convertible senior notes
                              845,862,000 837,002,000 828,237,000           
        liabilities, redeemable convertible preferred stock and stockholders’ equity
                                           
        redeemable convertible preferred stock, par value 0.0001...
                                           
        stockholders’ equity
                                           
        total liabilities, redeemable convertible preferred stock and stockholders’ equity
                                       367,397,000 337,157,000 316,227,000 320,230,000 
        redeemable convertible preferred stock
                                           
        preferred stock
                                           
        class a common stock
                                        2,000 2,000 1,000 
        class b common stock
                                        8,000 8,000 8,000 
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2026-04-30 2026-01-31 2025-10-31 2025-07-31 2025-04-30 2025-01-31 2024-10-31 2024-07-31 2024-04-30 2024-01-31 2023-10-31 2023-07-31 2023-04-30 2023-01-31 2022-10-31 2022-07-31 2022-04-30 2022-01-31 2021-10-31 2021-07-31 2021-04-30 2021-01-31 2020-10-31 2020-07-31 2020-04-30 2020-01-31 2019-10-31 2019-07-31 2019-04-30 2019-01-31 2018-10-31 2018-07-31 2018-04-30 2018-01-31 2017-10-31 2017-07-31 2017-04-30 
                                             
          cash flows from operating activities:
                                             
          net income
        74,000,000 63,000,000 43,000,000 67,000,000 62,000,000 23,000,000                                
          adjustments to reconcile net income to net cash from operating activities:
                                             
          stock-based compensation
        117,000,000 134,000,000 138,000,000 144,000,000 128,000,000 131,000,000 135,000,000 148,000,000 151,000,000 161,000,000 172,000,000 185,000,000 166,000,000 165,313,000 170,985,000 171,179,000 169,523,000 157,869,000 155,785,000 187,714,000 64,112,000 56,407,000 53,668,000 48,378,000 37,728,000 36,933,000 35,732,000 31,274,000 22,685,000 22,421,000 21,542,000 18,222,000 14,135,000 14,568,000 14,408,000 11,978,000 8,906,000 
          depreciation and amortization
        25,000,000 24,000,000 24,000,000 24,000,000 24,000,000                                 
          amortization of deferred commissions
        45,000,000 44,000,000 41,000,000 40,000,000 36,000,000 35,000,000 33,000,000 32,000,000 30,000,000 28,000,000 27,000,000 26,000,000 23,000,000 23,209,000 21,254,000 20,397,000 19,140,000 17,136,000 14,906,000 13,319,000 11,816,000 11,233,000 10,351,000 9,397,000 8,680,000 8,047,000 7,349,000 6,864,000 6,328,000 5,889,000 5,350,000 5,041,000 4,572,000 4,786,000 4,465,000 4,294,000 4,039,000 
          deferred income taxes
        -1,000,000 6,000,000 4,000,000 1,000,000 2,000,000 4,000,000 2,000,000 -5,000,000 1,000,000 2,000,000 1,000,000 2,000,000 1,000,000 3,617,000 1,844,000 1,894,000 -355,000 7,449,000 -2,100,000 -10,677,000 -829,000 1,232,000 -499,000 -1,010,000 -905,000 816,000 -12,000 -1,688,000 -1,369,000 1,504,000 -694,000 -1,227,000 -348,000 426,000    
          other
        3,000,000 5,000,000 -1,000,000 3,000,000 1,000,000 1,000,000 1,000,000 4,000,000 3,000,000 5,000,000 1,000,000 2,000,000 2,000,000 1,128,000 1,411,000 1,109,000 -648,000 1,318,000 5,294,000 -1,757,000 -3,804,000 1,022,000 3,080,000 520,000 915,000 -214,000 184,000 -100,000 487,000 135,000 -143,000 161,000 -278,000 308,000 419,000 270,000 
          changes in operating assets and liabilities:
                                             
          accounts receivable
        300,000,000 -224,000,000 -47,000,000 -73,000,000 274,000,000 -157,000,000 -87,000,000 -70,000,000 251,000,000 -140,000,000 -31,000,000 -99,000,000 191,000,000 -101,968,000 -59,047,000 -65,232,000 139,247,000 -145,256,000 -14,763,000 7,949,000 -22,747,000 -55,826,000 -29,173,000 376,000 18,250,000 -28,122,000 -13,852,000 -4,838,000 9,297,000 -22,143,000 -10,299,000 -8,959,000 1,719,000 -5,579,000 -11,431,000 -3,554,000 2,243,000 
          deferred commissions
        -37,000,000 -107,000,000 -58,000,000 -48,000,000 -32,000,000 -89,000,000 -38,000,000 -33,000,000 -26,000,000 -56,000,000 -37,000,000 -40,000,000 -25,000,000 -39,411,000 -32,466,000 -28,195,000 -21,928,000 -78,394,000 -37,081,000 -40,241,000 -14,861,000 -29,179,000 -21,505,000 -18,467,000 -11,865,000 -24,583,000 -15,269,000 -11,577,000 -9,795,000 -15,435,000 -11,667,000 -8,547,000 -5,693,000 -8,942,000 -5,234,000 -4,228,000 -3,033,000 
          prepaid expenses and other assets
        4,000,000 -50,000,000 26,000,000 7,000,000 -16,000,000 23,000,000 22,000,000 -12,000,000 -70,000,000 -31,000,000 13,000,000 -1,000,000 -13,000,000 -9,011,000 -1,753,000 10,716,000 -12,952,000 -12,114,000 4,638,000 4,579,000 -3,861,000 -6,380,000 828,000 -4,129,000 -3,493,000 -2,562,000 -3,052,000 -4,441,000 5,975,000 -7,386,000 -3,438,000 3,183,000 -3,983,000   -2,797,000 -3,143,000 
          operating lease right-of-use assets
        5,000,000 4,000,000 5,000,000 5,000,000 4,000,000 4,000,000 6,000,000 5,000,000 5,000,000 5,000,000 6,000,000 6,000,000 6,000,000 6,341,000 7,091,000 6,925,000 6,643,000 6,292,000 5,832,000 5,660,000 5,072,000 5,074,000 5,007,000 4,917,000 4,055,000 5,100,000 1,662,000 3,123,000 3,066,000         
          accounts payable
        2,000,000 -1,000,000 1,000,000 -2,000,000 2,000,000    -2,000,000 3,000,000 -2,000,000 -35,794,000 5,162,000 9,455,000 15,177,000 6,959,000 1,849,000 -3,671,000 1,627,000 2,704,000 567,000 -3,133,000 3,943,000 -273,000 594,000 -272,000 1,640,000 -679,000 -1,203,000 218,000 2,339,000 -2,750,000 5,072,000 -2,599,000 3,782,000 
          accrued compensation
        -94,000,000 39,000,000 37,000,000 18,000,000 -93,000,000 62,000,000 34,000,000 -4,000,000 -51,000,000 -2,000,000 46,000,000 35,000,000 -11,000,000 -13,371,000 24,590,000 5,099,000 -60,318,000 30,821,000 25,995,000 17,330,000 -23,837,000 6,294,000 22,818,000 12,050,000 2,995,000 5,682,000 12,635,000 574,000 4,143,000 -544,000 7,475,000 169,000 329,000 -2,349,000 3,369,000 4,683,000 -2,121,000 
          accrued expenses and other liabilities
        -5,000,000 10,000,000 2,000,000 -5,000,000 -6,000,000 -47,000,000 11,000,000 -21,000,000 54,000,000 12,000,000 13,000,000 5,000,000 -9,000,000 13,950,000 -7,094,000 -8,326,000 9,470,000 -1,146,000 12,445,000 -873,000 10,965,000 3,085,000 5,573,000 -358,000 -2,773,000 5,955,000 2,713,000 -1,984,000 3,288,000 7,393,000 3,503,000 5,730,000 -1,051,000   171,000 -223,000 
          operating lease liabilities
        -8,000,000 -8,000,000 -8,000,000 -7,000,000 -7,000,000 -7,000,000 -8,000,000 -9,000,000 -9,000,000 -10,000,000 -9,000,000 -10,000,000 -10,000,000 -12,218,000 -8,975,000 -4,800,000 -8,007,000 -7,175,000 -3,791,000 -7,204,000 -6,285,000 -5,400,000 -4,087,000 -3,393,000 -4,270,000 -5,588,000 -3,969,000 -120,000 -39,000         
          deferred revenue
        -153,000,000 319,000,000 11,000,000 -9,000,000 -134,000,000 277,000,000 26,000,000 5,000,000 -101,000,000 236,000,000 32,000,000 56,000,000 -74,000,000 197,767,000 51,171,000 40,020,000 -24,958,000 218,350,000 39,675,000 47,046,000 111,314,000 81,485,000 35,294,000 -1,371,000 26,740,000 57,695,000 22,562,000 15,490,000 20,685,000 43,267,000 19,225,000 13,697,000 13,114,000 27,020,000 10,321,000 10,684,000 6,920,000 
          net cash from operating activities
        277,000,000 258,000,000 218,000,000 167,000,000 241,000,000 286,000,000 159,000,000 86,000,000 219,000,000 174,000,000 156,000,000 53,000,000 129,000,000 76,238,000 9,980,000 -19,049,000 18,831,000 13,532,000 37,120,000 -2,608,000 56,075,000 34,909,000 43,426,000 10,930,000 38,697,000 24,835,000 10,640,000 -1,134,000 21,262,000 10,104,000 6,439,000 -5,343,000 3,972,000 155,000 -9,471,000 -6,238,000 -9,686,000 
          capital expenditures
        -6,000,000 -6,000,000 -7,000,000 -5,000,000 -3,000,000 -2,000,000 -5,000,000 -8,000,000 -5,000,000 -8,000,000 -6,000,000 -2,000,000  -3,850,000 -4,261,000 -5,074,000 -7,815,000 -8,498,000 -3,736,000 -1,143,000 -3,269,000 -2,415,000 -1,832,000 -4,065,000 -8,930,000 -6,691,000 -1,392,000 -3,168,000 -8,079,000 -5,558,000 -5,067,000 -5,987,000 -5,528,000 -1,743,000 -4,243,000 -3,656,000 
          free cash flows
        271,000,000 252,000,000 211,000,000 162,000,000 238,000,000 284,000,000 154,000,000 78,000,000 214,000,000 166,000,000 150,000,000 51,000,000  72,388,000 5,719,000 -24,123,000 11,016,000 5,034,000 33,384,000 -3,751,000 52,806,000 32,494,000 41,594,000 6,865,000 29,767,000 18,144,000 9,248,000 -4,302,000 13,183,000 4,546,000 1,372,000 -11,330,000 -1,556,000 155,000 -11,214,000 -10,481,000 -13,342,000 
          cash flows from investing activities:
                                             
          capitalized software
        -5,000,000 -4,000,000 -3,000,000 -3,000,000 -2,000,000 -1,000,000 -4,000,000 -3,000,000 -4,000,000 -5,000,000 -3,000,000 -2,000,000 -5,000,000                         
          purchases of property and equipment
        -1,000,000 -2,000,000 -4,000,000 -2,000,000 -1,000,000 -1,000,000 -1,000,000 -5,000,000 -1,000,000 -3,000,000 -3,000,000   -2,623,000 -1,884,000 -2,165,000 -5,328,000 -6,510,000 -1,766,000 -775,000 -3,259,000 -1,786,000 -628,000 -2,739,000 -7,930,000 -5,462,000 -63,000 -2,207,000 -7,710,000 -5,558,000 -4,463,000 -5,313,000 -4,477,000     
          purchases of securities available-for-sale and other
        -660,000,000 -449,000,000 -336,000,000 -199,000,000 -521,000,000 -559,000,000 -474,000,000 -320,000,000 -459,000,000  -574,000,000 -146,000,000 -431,000,000                         
          proceeds from maturities and redemption of securities available-for-sale
        505,000,000 501,000,000 499,000,000 442,000,000 406,000,000 384,000,000 379,000,000 484,000,000 324,000,000  601,000,000 645,000,000 456,000,000                         
          proceeds from sales of securities available-for-sale and other
        83,000,000 2,000,000 2,000,000 1,000,000 1,000,000 2,000,000  61,000,000                         
          payments for business acquisitions, net of cash acquired
         -53,000,000 -3,000,000 -56,000,000 -22,000,000 60,000 -90,000 -3,970,000 -46,000                    
          net cash from investing activities
        -78,000,000 48,000,000 105,000,000 238,000,000 -120,000,000 -177,000,000 -99,000,000 156,000,000 -194,000,000 -133,000,000 20,000,000 495,000,000 59,000,000 -82,777,000 21,489,000 19,630,000 -88,342,000 -156,710,000 101,459,000 -463,466,000 151,905,000 -37,264,000 -595,621,000 -722,865,000 50,604,000 -562,939,000 22,888,000 -22,383,000 -125,607,000 80,896,000 -10,545,000 -28,729,000 -238,942,000 -18,241,000 -1,161,000 -88,519,000 8,217,000 
          cash flows from financing activities:
                                             
          taxes paid related to net share settlement of equity awards
        -48,000,000 -44,000,000 -46,000,000 -48,000,000 -54,000,000 -35,000,000 -33,000,000 -39,000,000 -41,000,000                             
          repurchases of common stock
        -248,000,000                                     
          proceeds from stock option exercises
        3,000,000 1,000,000 1,000,000 1,000,000 9,000,000 10,000,000 8,000,000 5,000,000 4,000,000      5,633,000 3,591,000 5,386,000  9,225,000 15,639,000 16,190,000  6,053,000 13,345,000 14,172,000             
          net cash from financing activities
        -293,000,000 -98,000,000 -555,000,000 -22,000,000 -45,000,000 -7,000,000 -265,000,000 -50,000,000 -37,000,000 -109,000,000 -133,000,000 -315,000,000 -326,000,000 14,435,000 5,633,000 22,550,000 5,382,000 30,619,000 9,214,000 33,054,000 16,179,000 25,141,000 5,210,000 1,047,080,000 14,167,000 18,654,000 798,399,000 23,070,000 13,262,000 15,410,000 7,469,000 15,438,000 319,445,000 16,041,000 21,814,000 -555,000 200,108,000 
          effects of changes in foreign currency exchange rates on cash, cash equivalents and restricted cash
        -2,000,000 5,000,000 -1,000,000 1,000,000 9,000,000 -5,000,000   -1,000,000 2,000,000 -3,000,000 1,000,000 1,000,000 3,747,000 -3,675,000 -2,031,000 -4,041,000 -1,853,000 -687,000 -454,000 647,000 2,142,000 -457,000 1,706,000 -1,128,000 32,000 946,000 -905,000 -282,000         
          net increase in cash, cash equivalents and restricted cash
        -96,000,000 213,000,000 -233,000,000 384,000,000 85,000,000 97,000,000 -204,000,000   -66,000,000 40,000,000      -68,170,000   -433,474,000 224,806,000 24,928,000 -547,442,000 336,851,000 102,340,000 -519,418,000 832,873,000 -1,352,000 -91,365,000 106,768,000 3,005,000 -18,879,000 84,088,000 -1,611,000 11,101,000   
          cash, cash equivalents and restricted cash at beginning of period
        864,000,000  415,000,000  342,000,000  271,000,000  272,656,000  448,630,000  531,953,000  311,215,000  136,233,000     
          cash, cash equivalents and restricted cash at end of period
        768,000,000  -233,000,000 384,000,000 500,000,000  -204,000,000 193,000,000 329,000,000  40,000,000 234,000,000 134,000,000  33,427,000 21,100,000 204,486,000  147,106,000 -433,474,000 673,436,000  -547,442,000 336,851,000 634,293,000  832,873,000 -1,352,000 219,850,000  3,005,000 -18,879,000 220,321,000     
          supplementary cash flow disclosure:
                                             
          cash paid during the period for:
                                             
          operating leases
        10,000,000  10,000,000 9,000,000 9,000,000  9,000,000 11,000,000 11,000,000  10,000,000 12,000,000 12,000,000                         
          non-cash activities:
                                             
          operating lease right-of-use assets exchanged for lease liabilities
          1,000,000 2,000,000  6,000,000 3,000,000  6,000,000 1,000,000 4,000,000  4,763,000 3,679,000  13,822,000 6,868,000 828,000  4,102,000               
          reconciliation of cash, cash equivalents and restricted cash within the condensed consolidated balance sheets to the amounts shown in the condensed consolidated statements of cash flows above:
                                             
          cash and cash equivalents
        762,000,000  -231,000,000 382,000,000 494,000,000  -205,000,000 193,000,000 322,000,000  44,000,000 231,000,000 125,000,000  33,602,000 21,795,000 194,227,000  147,107,000 -434,621,000 659,886,000  -547,465,000 338,013,000 619,221,000 -519,578,000 832,873,000 -1,353,000 208,106,000  3,016,000 -18,874,000 211,756,000  11,111,000 -95,262,000 221,726,000 
          restricted cash, current included in prepaid expenses and other current assets
        1,000,000      1,000,000 1,000,000  -3,000,000 4,000,000 1,000,000  101,000 -646,000 2,749,000  99,000 955,000 4,082,000  196,000 -37,000 2,254,000 160,000 307,000         
          restricted cash, noncurrent included in other assets
        5,000,000  6,000,000  6,000,000  -1,000,000 -1,000,000 8,000,000  -276,000 -49,000 7,510,000  -100,000 192,000 9,468,000  -173,000 -1,125,000 12,818,000 1,000 11,437,000  -11,000 -5,000 8,565,000  -10,000   
          total cash, cash equivalents and restricted cash
        768,000,000  -233,000,000 384,000,000 500,000,000  -204,000,000 193,000,000 329,000,000  40,000,000 234,000,000 134,000,000  33,427,000 21,100,000 204,486,000  147,106,000 -433,474,000 673,436,000  -547,442,000 336,851,000 634,293,000 -519,418,000 832,873,000 -1,352,000 219,850,000  3,005,000 -18,879,000 220,321,000  11,101,000 -95,246,000 221,989,000 
          lease impairment charges
                 3,000,000 17,000,000 8,000,000 -461,000                        
          gain on early extinguishment of debt
             -16,000,000   -15,000,000 -18,000,000 -42,000,000 -31,000,000                         
          purchases of intangible assets
                     -1,457,000 -1,040,000    -113,000                
          payments upon maturity and repurchases of convertible senior notes
                                            
          payments for warrants related to convertible senior notes
                 -3,000,000                         
          proceeds from settlement of capped calls related to convertible senior notes
                                           
          proceeds from shares issued in connection with employee stock purchase plan
         18,000,000   18,000,000   20,000,000   12,040,000   18,151,000   13,090,000   9,762,000   7,073,000       
          cash, cash equivalents and restricted cash at beginning of year
                                             
          cash, cash equivalents and restricted cash at end of year
                                             
          payments for repurchases of convertible senior notes
             -240,000,000   -134,000,000 -132,000,000 -339,000,000 -332,000,000         1,000 -266,000               
          depreciation, amortization and accretion
             24,000,000 22,000,000 21,000,000 21,000,000 20,000,000 21,000,000 18,000,000 25,000,000 26,001,000 28,251,000 29,688,000 30,060,000 30,981,000 31,728,000 31,769,000 13,134,000 13,171,000 11,003,000 7,225,000 5,466,000 5,479,000 4,420,000 4,517,000 3,399,000 2,177,000 2,125,000 1,630,000 2,069,000 1,890,000 1,823,000 1,713,000 1,575,000 
          benefit from exercise of hedges related to convertible senior notes
                  2,000,000  12,977,000 4,525,000  12,456,000 49,018,000 30,623,000                 
          net loss
               29,000,000 -40,000,000 -44,000,000 -81,000,000 -111,000,000 -119,000,000 -152,918,000 -208,897,000 -210,472,000 -242,713,000 -241,186,000 -221,311,000 -276,682,000 -109,232,000 -75,806,000 -72,764,000 -60,100,000 -57,662,000 -50,472,000 -63,495,000 -42,980,000 -51,966,000 -30,811,000 -29,517,000 -39,207,000 -25,962,000 -24,678,000 -33,778,000 -27,002,000 -28,901,000 
          adjustments to reconcile net loss to net cash from operating activities:
                                             
          net decrease in cash, cash equivalents and restricted cash
                -13,000,000    -137,000,000 11,643,000 33,427,000                       
          amortization of debt issuance costs
                 1,000,000 1,000,000 1,000,000                         
          net gain on strategic investments
                                             
          purchases of securities available for sale and other
                     -538,965,000 -300,954,000 -264,250,000 -306,831,000 -513,092,000 -409,997,000 -734,087,000 -189,533,000 -183,072,000 -816,677,000 -900,202,000 -129,079,000 -677,925,000 -83,769,000           
          proceeds from maturities and redemption of securities available for sale
                     459,481,000 326,704,000 290,501,000 231,314,000 363,585,000 354,841,000 418,787,000 344,820,000 148,349,000 106,379,000 178,102,000 102,293,000         17,840,000 9,150,000 2,500,000 10,335,000 
          proceeds from sales of securities available for sale and other
                         1,454,000 227,438,000   116,509,000   9,942,000           
          net loss on strategic investments
                                             
          proceeds from stock option exercises, net of repurchases
                  2,000,000 2,000,000 6,000,000             8,992,000 8,918,000 14,065,000 13,388,000  7,469,000 8,859,000 12,196,000     
          issuance of common stock for conversions of convertible senior notes
                      39,564,000                     
          amortization of debt discount and issuance costs
                     1,660,000 1,445,000 1,446,000 1,449,000 21,983,000 21,698,000 21,449,000 21,331,000 21,163,000 20,931,000 15,973,000 10,357,000 10,239,000 7,540,000 4,088,000 4,025,000 3,964,000 3,902,000 3,842,000 2,571,000     
          non-cash charitable contributions
                     1,531,000 455,000 633,000 1,381,000 1,589,000 1,986,000 1,639,000 2,024,000 4,630,000 2,245,000 1,881,000 536,000 584,000 510,000        
          loss on early extinguishment and conversion of debt
                                          
          loss on strategic investments
                         -1,944,000                    
          capitalization of internal-use software costs
                     -1,227,000 -2,377,000 -2,909,000 -2,487,000 -1,988,000 -1,970,000 -368,000 -10,000 -629,000 -1,204,000 -1,326,000 -1,000,000 -1,229,000 -1,329,000 -961,000 -369,000  -604,000 -674,000 -1,051,000  -1,329,000 -1,535,000 -1,208,000 
          purchase of intangible assets
                                             
          proceeds from issuance of convertible senior notes, net of issuance costs
                             -577,000   -100,000    -75,000 335,055,000     
          proceeds from hedges related to convertible senior notes
                        1,000 1,000               
          purchases of capped calls related to convertible senior notes
                                           
          loss on conversion of debt
                            136,000                 
          payments for conversions of convertible senior notes
                      -2,000 -4,000    -12,000                 
          interest
                      669,000 2,156,000 684,000  684,000 2,157,000 707,000  725,000 57,000 784,000 431,000           
          income taxes
                      2,142,000 2,401,000 902,000  908,000 1,100,000 542,000  229,000 184,000 209,000 278,000 191,000           
          issuance of common stock and value of equity awards assumed in connection with business combination
                                            
          gain on strategic investments
                       -585,000 -1,380,000                     
          common stock issued as charitable contribution
                       633,000 1,381,000      2,245,000 1,881,000 536,000 584,000 510,000          
          payments for repurchases and conversions of convertible senior notes
                         -11,000                   
          issuance of common stock for repurchases and conversions of convertible senior notes
                          31,836,000 94,308,000                 
          issuance of common stock for bonus settlement
                              9,818,000             
          payments for business acquisition, net of cash acquired
                                 -60,000 -44,223,000  22,000       
          property and equipment acquired through tenant improvement allowance
                              959,000 1,254,000 2,598,000      18,908,000 3,329,000     
          proceeds from sales of property and equipment
                                             
          purchases of hedges related to convertible senior notes
                                             
          proceeds from issuance of warrants related to convertible senior notes
                                             
          impairment of operating lease right-of-use asset
                                             
          loss on early extinguishment of debt
                                            
          non-cash investing and financing activities:
                                             
          issuance of common stock for repurchases of convertible senior notes
                                             
          vesting of early exercised common stock options
                                 242,000 128,000  170,000 216,000 243,000  293,000 365,000 328,000 
          proceeds from sales of securities available for sale
                                86,320,000    11,996,000 160,602,000    1,538,000 
          operating lease right-of-use assets exchanged for lease obligations
                                41,444,000 1,875,000 13,292,000 1,665,000         
          property and equipment and other accrued but not yet paid
                                533,000 -72,000 325,000 -322,000 924,000  826,000 458,000 147,000     
          write-off of intangible assets
                                             
          proceeds from initial public offering, net of underwriters' discounts and commissions
                                         -49,000 199,997,000 
          payments for repurchases of 2023 convertible senior notes
                                            
          purchases of hedges related to 2023 convertible senior notes
                                             
          proceeds from hedges related to 2023 convertible senior notes
                                            
          proceeds from issuance of warrants related to 2023 convertible senior notes
                                             
          payments for warrants related to 2023 convertible senior notes
                                            
          purchases of capped calls related to 2025 convertible senior notes
                                            
          payments of deferred offering costs
                                         -1,792,000 -2,246,000 
          issuance of common stock for repurchases of 2023 convertible senior notes
                                            
          issuance of common stock in connection with warrant exercises
                                          272,000 
          property and equipment acquired through tenant improvement allowances
                                             
          bonus settled through the issuance of common stock
                                 2,809,000         
          issuance of common stock in connection with business combination
                                          2,160,000 
          conversion of redeemable convertible preferred stock to common stock
                                          228,362,000 
          reconciliation of cash, cash equivalents, and restricted cash within the consolidated balance sheets to the amounts shown in the statements of cash flows above:
                                             
          proceeds from maturities of securities available for sale
                                  108,049,000 75,100,000 61,244,000  140,150,000 60,000,000 19,500,000     
          debt issuance costs, accrued but not yet paid
                                             
          purchase of convertible senior notes hedge
                                     -80,040,000     
          proceeds from issuance of warrants related to convertible notes
                                     52,440,000     
          purchases of securities available for sale
                                    -146,545,000 -153,350,000 -158,120,000 -67,104,000 -252,914,000 -33,742,000 -8,568,000   
          reconciliation of cash, cash equivalents and restricted cash within the condensed consolidated balance sheets to the amounts shown in the statements of cash flows above:
                                             
          capitalized internal-use software costs
                                             
          payments for business acquisition
                                             
          proceeds from exercise of stock options, net of repurchases and other
                                             
          proceeds from issuance of convertible redeemable preferred stock, net of issuance costs
                                             
          changes in operating assets and liabilities, net of business combination:
                                             
          effects of changes in foreign currency exchange rates on cash and cash equivalents
                                      -358,000 -245,000 -387,000  -81,000 66,000 68,000 
          deferred offering costs accrued but not yet paid
                                        63,000     
          prepaid expenses and other current and noncurrent assets
                                             
          accrued expenses and other current and noncurrent liabilities
                                             
          purchases of property and equipment and other
                                          -414,000 -2,708,000 -2,448,000 
          proceeds from stock option exercises, net of repurchases, and other
                                          21,884,000 1,352,000 2,564,000 
          principal payments on financing arrangements
                                          -70,000 -66,000 -207,000 
          deferred offering costs, accrued but not yet paid
                                            1,772,000 
          property and equipment and other, accrued but not yet paid
                                          439,000 -1,660,000 1,931,000 
          cash paid for taxes
                                             
          restricted cash, current
                                             
          operating activities:
                                             
          investing activities:
                                             
          financing activities:
                                             
          net increase in cash and cash equivalents and restricted cash
                                            198,707,000 
          cash and cash equivalents and restricted cash at beginning of year
                                            23,282,000 
          cash and cash equivalents and restricted cash at end of year
                                            221,989,000 
          reconciliation of cash, cash equivalents, and restricted cash within the condensed consolidated balance sheets to the amounts shown in the statements of cash flows above:
                                             
          restricted cash, noncurrent
                                            263,000