7Baggers

Model N, Inc
(NYSE:MODN) 

MODN stock logo

Model N, Inc. provides revenue management cloud solutions for the life sciences and high tech industries. The company offers Global Pricing Management, which minimizes price erosion of products; Global Tender Management that enhances revenue by enabling segmentation and targeting, optimal bid pricin...

Founded: 1999
Full Time Employees: 781
Sector: Technology
Industry: Software-Application
Technology
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Quarterly
Annual
    Unit: USD2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 2014-03-31 2013-12-31 2013-09-30 2013-06-30 2013-03-31 
                                                 
      revenues
    		                                             
      subscription
    		49,182,000 47,655,000 46,425,000 45,789,000 44,925,000 44,214,000 42,881,000 40,554,000 38,243,000 38,088,000 38,164,000 36,908,000 35,941,000 31,435,000 29,672,000 29,339,000 28,991,000 28,182,000 27,439,000 26,638,000 25,940,000 25,202,000                        
      professional services
    		15,929,000 15,836,000 17,544,000 17,947,000 17,679,000 14,940,000 15,289,000 15,618,000 15,037,000 13,454,000 13,317,000 14,130,000 12,251,000 11,299,000 11,788,000 11,917,000 10,961,000 10,206,000 9,164,000 8,074,000 8,903,000 9,875,000                        
      total revenues
    		65,111,000 63,491,000 63,969,000 63,736,000 62,604,000 59,154,000 58,170,000 56,172,000 53,280,000 51,542,000 51,481,000 51,038,000 48,192,000 42,734,000 41,460,000 41,256,000 39,952,000 38,388,000 36,603,000 34,712,000 34,843,000 35,077,000 36,714,000 39,617,000 39,234,000 39,067,000 35,605,000 34,244,000 33,257,000 28,063,000 28,508,000 27,917,000 26,059,000 24,487,000 25,381,000 23,610,000 22,676,000 22,101,000 20,278,000 19,269,000 20,650,000 21,559,000 27,757,000 27,247,000 24,559,000 
      yoy
    		4.00% 7.33% 9.97% 13.47% 17.50% 14.77% 12.99% 10.06% 10.56% 20.61% 24.17% 23.71% 20.62% 11.32% 13.27% 18.85% 14.66% 9.44% -0.30% -12.38% -11.19% -10.21% 3.11% 15.69% 17.97% 39.21% 24.89% 22.66% 27.62% 14.60% 12.32% 18.24% 14.92% 10.80% 25.17% 22.53% 9.81% 2.51% -26.94% -29.28% -15.92%     
      qoq
    		2.55% -0.75% 0.37% 1.81% 5.83% 1.69% 3.56% 5.43% 3.37% 0.12% 0.87% 5.91% 12.77% 3.07% 0.49% 3.26% 4.07% 4.88% 5.45% -0.38% -0.67% -4.46% -7.33% 0.98% 0.43% 9.72% 3.97% 2.97% 18.51% -1.56% 2.12% 7.13% 6.42% -3.52% 7.50% 4.12% 2.60% 8.99% 5.24% -6.69% -4.22% -22.33% 1.87% 10.95%  
      cost of revenues
    		                                             
      total cost of revenues
    		27,873,000 27,869,000 27,062,000 27,265,000 27,620,000 26,271,000 25,611,000 24,807,000 24,051,000 22,651,000 22,705,000 23,450,000 23,377,000 17,116,000 16,588,000 16,073,000 16,483,000 16,352,000 16,953,000 15,864,000 16,746,000 16,567,000 14,827,000 16,445,000 17,253,000 16,809,000 15,463,000 15,772,000 16,039,000 13,822,000 13,574,000 13,851,000 13,839,000 12,429,000 11,535,000 10,948,000 9,560,000 9,526,000 8,872,000 9,114,000 9,813,000 9,945,000 12,126,000 12,392,000 11,581,000 
      gross profit
    		37,238,000 35,622,000 36,907,000 36,471,000 34,984,000 32,883,000 32,559,000 31,365,000 29,229,000 28,891,000 28,776,000 27,588,000 24,815,000 25,618,000 24,872,000 25,183,000 23,469,000 22,036,000 19,650,000 18,848,000 18,097,000 18,510,000 21,887,000 23,172,000 21,981,000 22,258,000 20,142,000 18,472,000 17,218,000 14,241,000 14,934,000 14,066,000 12,220,000 12,058,000 13,846,000 12,662,000 13,116,000 12,575,000 11,406,000 10,155,000 10,837,000 11,614,000 15,631,000 14,855,000 12,978,000 
      yoy
    		6.44% 8.33% 13.35% 16.28% 19.69% 13.82% 13.15% 13.69% 17.79% 12.78% 15.70% 9.55% 5.74% 16.26% 26.58% 33.61% 29.68% 19.05% -10.22% -18.66% -17.67% -16.84% 8.66% 25.44% 27.66% 56.30% 34.87% 31.32% 40.90% 18.10% 7.86% 11.09% -6.83% -4.11% 21.39% 24.69% 21.03% 8.27% -27.03% -31.64% -16.50%     
      qoq
    		4.54% -3.48% 1.20% 4.25% 6.39% 1.00% 3.81% 7.31% 1.17% 0.40% 4.31% 11.17% -3.13% 3.00% -1.23% 7.30% 6.50% 12.14% 4.26% 4.15% -2.23% -15.43% -5.55% 5.42% -1.24% 10.51% 9.04% 7.28% 20.90% -4.64% 6.17% 15.11% 1.34% -12.91% 9.35% -3.46% 4.30% 10.25% 12.32% -6.29% -6.69% -25.70% 5.22% 14.46%  
      gross margin %
    		57.19% 56.11% 57.70% 57.22% 55.88% 55.59% 55.97% 55.84% 54.86% 56.05% 55.90% 54.05% 51.49% 59.95% 59.99% 61.04% 58.74% 57.40% 53.68% 54.30% 51.94% 52.77% 59.61% 58.49% 56.03% 56.97% 56.57% 53.94% 51.77% 50.75% 52.39% 50.39% 46.89% 49.24% 54.55% 53.63% 57.84% 56.90% 56.25% 52.70% 52.48% 53.87% 56.31% 54.52% 52.84% 
      operating expenses
    		                                             
      research and development
    		12,588,000 12,680,000 11,924,000 11,361,000 12,403,000 12,764,000 12,569,000 11,797,000 11,811,000 11,427,000 11,795,000 11,674,000 12,495,000 8,697,000 8,455,000 8,288,000 9,102,000 8,516,000 8,122,000 7,060,000 7,415,000 7,412,000 7,555,000 7,746,000 8,047,000 9,068,000 7,762,000 8,393,000 8,934,000 5,975,000 6,057,000 6,190,000 6,175,000 5,284,000 4,728,000 4,438,000 4,286,000 4,454,000 4,348,000 4,814,000 4,681,000 4,867,000 4,107,000 4,063,000 4,483,000 
      sales and marketing
    		15,157,000 13,960,000 13,479,000 13,332,000 14,222,000 12,977,000 12,846,000 11,795,000 12,039,000 11,039,000 11,128,000 11,146,000 11,509,000 9,456,000 9,297,000 9,716,000 10,953,000 9,013,000 9,080,000 7,164,000 8,598,000 8,052,000 8,637,000 9,338,000 9,015,000 8,492,000 10,258,000 10,739,000 11,608,000 8,734,000 8,265,000 7,982,000 8,307,000 7,707,000 8,046,000 7,657,000 7,857,000 6,740,000 7,705,000 6,664,000 6,336,000 5,293,000 4,782,000 5,256,000 5,770,000 
      general and administrative
    		12,118,000 11,649,000 11,879,000 8,849,000 11,481,000 10,691,000 12,058,000 9,857,000 9,322,000 8,439,000 8,259,000 8,653,000 7,612,000 8,787,000 6,757,000 7,559,000 7,545,000 6,965,000 7,511,000 6,713,000 6,833,000 6,156,000 9,079,000 17,044,000 7,324,000 8,731,000 9,332,000 8,096,000 11,668,000 7,185,000 8,278,000 8,409,000 6,644,000 6,720,000 5,987,000 6,267,000 5,290,000 5,588,000 5,153,000 5,403,000 4,717,000 4,398,000 4,545,000 3,883,000 3,758,000 
      total operating expenses
    		39,863,000 38,289,000 37,282,000 33,542,000 38,106,000 36,432,000 37,473,000 33,449,000 33,172,000 30,905,000 31,182,000 31,473,000 31,616,000 26,940,000 24,509,000 25,563,000 27,600,000 24,494,000 24,713,000 20,937,000 22,846,000 21,620,000 25,271,000 34,128,000 24,386,000 26,291,000 27,352,000 27,228,000 32,210,000 21,894,000 22,600,000 22,581,000 21,126,000 19,711,000 18,761,000 18,362,000 17,433,000 16,782,000 17,206,000 16,838,000 15,734,000 14,627,000 14,649,000 13,202,000 14,011,000 
      income from operations
    		-2,625,000 -2,667,000 -375,000 2,929,000 -3,122,000 -3,549,000 -4,914,000 -2,084,000 -3,943,000 -2,014,000 -2,406,000 -3,885,000 -6,801,000 -1,322,000 363,000 -380,000 -4,131,000 -2,458,000 -5,063,000 -2,089,000 -4,749,000 -3,110,000 -3,384,000 -10,956,000 -2,405,000 -4,033,000 -7,210,000 -8,756,000 -14,992,000 -7,653,000 -7,666,000 -8,515,000 -8,906,000 -7,653,000 -4,915,000 -5,700,000 -4,317,000 -4,207,000 -5,800,000 -6,683,000 -4,897,000 -3,013,000 982,000 1,653,000 -1,033,000 
      yoy
    		-15.92% -24.85% -92.37% -240.55% -20.82% 76.22% 104.24% -46.36% -42.02% 52.34% -762.81% 922.37% 64.63% -46.22% -107.17% -81.81% -13.01% -20.96% 49.62% -80.93% 97.46% -22.89% -53.07% 25.13% -83.96% -47.30% -5.95% 2.83% 68.34% 0.00% 55.97% 49.39% 106.30% 81.91% -15.26% -14.71% -11.84% 39.63% -690.63% -504.30% 374.06%     
      qoq
    		-1.57% 611.20% -112.80% -193.82% -12.03% -27.78% 135.80% -47.15% 95.78% -16.29% -38.07% -42.88% 414.45% -464.19% -195.53% -90.80% 68.06% -51.45% 142.36% -56.01% 52.70% -8.10% -69.11% 355.55% -40.37% -44.06% -17.66% -41.60% 95.90% -0.17% -9.97% -4.39% 16.37% 55.71% -13.77% 32.04% 2.61% -27.47% -13.21% 36.47% 62.53% -406.82% -40.59% -260.02%  
      operating margin %
    		-4.03% -4.20% -0.59% 4.60% -4.99% -6.00% -8.45% -3.71% -7.40% -3.91% -4.67% -7.61% -14.11% -3.09% 0.88% -0.92% -10.34% -6.40% -13.83% -6.02% -13.63% -8.87% -9.22% -27.65% -6.13% -10.32% -20.25% -25.57% -45.08% -27.27% -26.89% -30.50% -34.18% -31.25% -19.36% -24.14% -19.04% -19.04% -28.60% -34.68% -23.71% -13.98% 3.54% 6.07% -4.21% 
      interest expense
    		1,836,000 1,834,000    134,000 3,343,000 3,794,000 3,848,000 3,778,000 3,699,000 3,631,000 3,552,000 3,462,000 3,371,000 1,986,000 402,000 563,000 620,000 689,000 891,000 733,000                     31,000 85,000 115,000 
      loss on extinguishment of debt
    		    29,493,000                                         
      interest income
    		-3,842,000 -3,540,000 -8,212,000 -731,000 -281,000                  828,000 4,478,000 1,449,000 1,423,000 1,370,000 1,442,000 1,380,000 33,000 -22,000 -14,000 -13,000 -1,000   -2,000 -4,000 -2,000 -3,000 -3,000 -4,000    
      other incomes (income)
    		-10,000 117,000 -163,000 102,000 83,000 -65,000 -275,000 -271,000 -112,000 100,000 35,000 -39,000 84,000 130,000 347,000 -168,000 -243,000 -12,000     -416,000 -344,000 -87,000 125,000             27,750 24,000      
      income before income taxes
    		-609,000 -1,078,000 1,399,000 3,558,000 -32,417,000 -3,618,000 -7,982,000 -5,607,000 -7,679,000 -5,892,000 -6,140,000 -7,477,000 -10,437,000 -4,914,000 -3,355,000 -2,198,000 -4,290,000 -3,009,000 -5,594,000 -2,774,000 -5,767,000 -4,128,000 -3,796,000 -15,090,000 -3,767,000 -5,581,000 -8,565,000 -10,201,000 -16,600,000 -7,466,000 -7,707,000 -8,479,000 -8,881,000 -7,709,000 -4,834,000 -5,706,000 -4,407,000 -4,164,000 -5,803,000 -6,704,000 -4,950,000 -3,040,000 957,000 1,616,000 -1,808,000 
      benefit from income taxes
    		778,000 720,000 770,000 740,000 902,000 432,000 130,000 611,000 360,000 374,000 -71,000 352,000 249,000 239,000 302,000 182,000 339,000 -11,000 61,000 230,000       -935,500 234,000 -4,110,000 134,000 49,000 167,000 29,000 90,000 121,000 80,000 192,000 135,000 123,000 96,000 82,000 83,000 209,000 81,000 88,000 
      net income
    		-1,387,000 -1,798,000 629,000 2,818,000 -33,319,000 -4,050,000 -8,112,000 -6,218,000 -8,039,000 -6,266,000 -6,069,000 -7,829,000 -10,686,000 -5,153,000 -3,657,000 -2,380,000 -4,629,000 -2,998,000 -5,655,000 -3,004,000 -5,908,000 -4,726,000 -3,619,000 -15,435,000 -3,896,000 -5,257,000 -9,022,000 -10,435,000 -12,490,000 -7,600,000 -7,756,000 -8,646,000 -8,910,000 -7,799,000 -4,955,000 -5,786,000 -4,599,000 -4,299,000 -5,926,000 -6,800,000 -5,032,000 -3,123,000 748,000 1,535,000 -1,896,000 
      yoy
    		-95.84% -55.60% -107.75% -145.32% 314.47% -35.37% 33.66% -20.58% -24.77% 21.60% 65.96% 228.95% 130.85% 71.88% -35.33% -20.77% -21.65% -36.56% 56.26% -80.54% 51.64% -10.10% -59.89% 47.92% -68.81% -30.83% 16.32% 20.69% 40.18% -2.55% 56.53% 49.43% 93.74% 81.41% -16.39% -14.91% -8.60% 37.66% -892.25% -543.00% 165.40%     
      qoq
    		-22.86% -385.85% -77.68% -108.46% 722.69% -50.07% 30.46% -22.65% 28.30% 3.25% -22.48% -26.74% 107.37% 40.91% 53.66% -48.59% 54.40% -46.98% 88.25% -49.15% 25.01% 30.59% -76.55% 296.18% -25.89% -41.73% -13.54% -16.45% 64.34% -2.01% -10.29% -2.96% 14.25% 57.40% -14.36% 25.81% 6.98% -27.46% -12.85% 35.14% 61.13% -517.51% -51.27% -180.96%  
      net income margin %
    		-2.13% -2.83% 0.98% 4.42% -53.22% -6.85% -13.95% -11.07% -15.09% -12.16% -11.79% -15.34% -22.17% -12.06% -8.82% -5.77% -11.59% -7.81% -15.45% -8.65% -16.96% -13.47% -9.86% -38.96% -9.93% -13.46% -25.34% -30.47% -37.56% -27.08% -27.21% -30.97% -34.19% -31.85% -19.52% -24.51% -20.28% -19.45% -29.22% -35.29% -24.37% -14.49% 2.69% 5.63% -7.72% 
      net income per share
    		                                             
      basic and diluted
    		-0.04 -0.05   -0.88 -0.11 -0.22 -0.17 -0.22 -0.17 -0.17 -0.22 -0.3 -0.15 -0.1 -0.07 -0.14 -0.09 -0.17 -0.09 -0.18 -0.15 -0.11 -0.5 -0.13 -0.18 -0.31 -0.36 -0.44 -0.27 -0.28 -0.31 -0.33 -0.29 1.33 -0.22 -0.18 -0.17   -0.21 -0.13   -0.19 
      weighted-average number of shares used in computing net income per share attributable to common stockholders:
    		                                             
      basic and diluted
    		39,225 38,901 38,081  37,917 37,527 36,744 36,935 36,619 36,223 35,461 35,679 35,305 34,936 34,008 34,411 33,794 33,145 32,232 32,596 31,999 31,488 30,370 30,749 29,983 29,401 28,649 28,936 28,452 28,008 27,379 27,573 27,238 26,827 26,015 26,317 25,880 25,319 24,399  24,406 23,453 15,979  10,137 
      net income per share
    		                                             
      basic
    		  -0.228 0.07                                   -0.155 -0.27   -0.03 0.07  
      diluted
    		  -0.228 0.07                                   -0.155 -0.27   -0.03 0.06  
      weighted-average number of shares used in computing net income per share attributable to common stockholders:
    		                                             
      basic
    		   38,278                                    24,794    22,798  
      diluted
    		   38,610                                    24,794    26,072  
      other incomes
    		                  102,000 -4,000 127,000 285,000     19,250 3,000 228,000 -154,000 63,000 -22,000 -12,000 57,000 -81,000 6,000 92,000 -39,000   56,000 31,000 -6,000 -48,000  
      benefit for income taxes
    		                    141,000 598,000 -177,000 345,000 129,000 -324,000                    
      revenues:
    		                                             
      cost of revenues:
    		                                             
      operating expenses:
    		                                             
      saas and maintenance
    		                      34,984,000 35,623,000 32,997,000 32,323,000 29,628,000 28,530,000 27,257,000 22,640,000 22,433,000 22,798,000 21,236,000 19,925,000 16,990,000 15,251,000 12,935,000 12,420,000 12,394,000 11,196,000 10,804,000 12,029,000 11,985,000 10,828,000 10,078,000 
      license and implementation
    		                      1,730,000 3,994,000 6,237,000 6,744,000 5,977,000 5,714,000 6,000,000 5,423,000 6,075,000 5,119,000 4,823,000 4,562,000 8,391,000 8,359,000 9,741,000 9,681,000 7,884,000 8,073,000 9,846,000 9,530,000 15,772,000 16,419,000 14,481,000 
      restructuring
    		                                       -43,000  69,000    
      other income
    		                                            660,000 
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 2014-03-31 2013-12-31 2013-09-30 2013-06-30 2013-03-31 
                                                   
        assets
      		                                             
        current assets
      		                                             
        cash and cash equivalents
      		334,559,000 303,375,000 301,355,000 299,581,000 270,643,000 175,194,000 193,524,000 184,486,000 170,457,000 155,513,000 165,467,000 153,766,000 148,345,000 143,517,000 200,491,000 192,372,000 61,283,000 55,789,000 60,780,000 58,529,000 54,090,000 52,178,000 56,704,000 57,645,000 55,229,000 48,324,000 57,558,000 51,831,000 53,682,000 52,446,000 66,149,000 70,125,000 69,995,000 70,353,000 91,019,000 93,811,000 93,159,000 96,414,000 101,006,000 103,170,000 101,724,000 92,789,000 103,350,000 105,078,000 109,024,000 
        funds held for customers
      		86,000 84,000 91,000 117,000 229,000 134,000 603,000 174,000 83,000 592,000 316,000 6,908,000                                  
        accounts receivable
      		79,260,000 83,077,000 61,761,000 51,866,000 76,021,000 66,118,000 49,121,000 38,485,000 47,907,000 49,712,000 43,185,000 42,029,000 40,754,000 39,807,000 35,796,000 29,255,000 26,448,000 31,111,000 26,953,000 25,505,000 19,450,000 27,556,000 28,273,000 31,707,000 31,490,000 38,679,000 24,784,000 33,715,000 27,016,000 19,263,000 19,925,000 19,782,000 22,454,000 22,202,000 16,106,000 20,853,000 17,950,000 16,719,000  17,946,000 20,394,000 16,692,000 16,140,000 20,146,000 15,101,000 
        prepaid expenses
      		4,610,000 5,115,000 5,922,000 4,181,000 3,648,000 5,137,000 5,772,000 4,804,000 3,950,000 4,493,000 4,920,000 3,740,000 2,206,000 3,678,000 2,797,000 2,379,000 1,347,000 1,840,000 2,776,000 2,174,000 1,632,000 2,494,000 3,631,000 3,307,000 4,242,000 2,800,000 3,733,000 3,223,000 4,106,000 4,093,000 4,845,000 4,345,000 3,417,000 3,336,000 3,229,000 2,716,000 1,782,000 2,223,000 2,092,000 2,463,000 2,733,000 2,207,000 3,225,000 2,124,000 1,621,000 
        other current assets
      		8,462,000 9,893,000 14,777,000 8,574,000 7,709,000 14,209,000 12,516,000 8,500,000 5,754,000 7,287,000 8,442,000 7,443,000 8,517,000 6,777,000 7,314,000 8,228,000 6,898,000 5,818,000 4,039,000 2,826,000 2,431,000 2,257,000 455,000 405,000 571,000 1,202,000 520,000 534,000 475,000 376,000 283,000 331,000 114,000 151,000 109,000 121,000 178,000 118,000 322,000 413,000 322,000 446,000 342,000 138,000 327,000 
        total current assets
      		426,977,000 401,544,000 383,906,000 364,319,000 358,250,000 260,792,000 261,536,000 236,449,000 228,151,000 217,597,000 222,330,000 213,886,000 199,822,000 193,779,000 246,398,000 232,234,000 95,976,000 94,558,000 94,548,000 89,034,000 77,603,000 84,485,000 89,063,000 93,064,000 91,532,000 91,005,000 87,088,000 89,982,000 86,200,000 77,379,000 92,832,000 96,048,000 97,047,000 96,675,000 110,961,000 118,005,000 113,490,000 115,788,000 118,874,000 124,241,000 125,568,000 122,626,000 123,548,000 128,666,000 127,252,000 
        property and equipment
      		1,125,000 1,049,000 1,242,000 1,260,000 1,422,000 1,566,000 1,838,000 1,584,000 1,701,000 1,925,000 1,907,000 1,793,000 1,857,000 1,568,000 1,034,000 641,000 726,000 856,000 1,043,000 1,232,000 1,413,000 1,709,000 2,146,000 2,496,000 3,043,000 3,823,000 4,611,000 5,531,000 6,399,000 5,748,000 6,141,000 6,638,000 7,042,000 7,452,000 7,553,000 7,657,000 7,675,000 7,481,000 6,889,000 6,801,000 6,638,000 7,089,000 7,871,000 6,913,000 5,966,000 
        operating lease right-of-use assets
      		7,707,000 8,779,000 9,885,000 11,030,000 12,117,000 13,175,000 15,392,000 16,689,000 18,088,000 19,382,000 20,565,000 20,437,000 14,908,000 15,837,000 3,332,000 4,035,000 5,707,000 5,940,000                            
        goodwill
      		65,665,000 65,665,000 65,665,000 65,665,000 65,665,000 65,665,000 65,665,000 65,665,000 65,665,000 65,665,000 65,665,000 65,665,000 65,665,000 66,860,000 39,283,000 39,283,000 39,283,000 39,283,000 39,283,000 39,283,000 39,283,000 39,283,000 39,283,000 39,283,000 39,283,000 39,283,000 39,283,000 39,283,000 39,283,000 6,939,000 6,939,000 6,939,000 6,939,000 6,939,000 1,509,000 1,509,000 1,509,000 1,509,000 1,509,000 1,509,000 1,509,000 1,509,000 1,509,000 1,509,000 1,509,000 
        intangible assets
      		26,795,000 28,450,000 30,176,000 31,902,000 33,628,000 35,354,000 37,362,000 39,370,000 41,378,000 43,386,000 45,394,000 47,402,000 49,410,000 51,418,000 24,380,000 25,551,000 26,723,000 27,894,000 29,131,000 30,496,000 31,861,000 33,226,000 34,597,000 35,977,000 37,358,000 38,738,000 40,156,000 41,573,000 42,991,000 5,320,000 5,684,000 6,067,000 6,449,000 6,832,000 317,000 378,000 439,000 504,000 587,000 670,000 753,000 835,000 918,000 1,001,000 1,083,000 
        other assets
      		10,131,000 9,687,000 9,221,000 9,134,000 9,710,000 10,277,000 10,454,000 9,942,000 9,085,000 8,533,000 7,929,000 7,601,000 7,335,000 7,055,000 5,863,000 5,438,000 5,394,000 5,321,000 5,588,000 4,418,000 3,777,000 3,582,000 1,064,000 996,000 1,056,000 1,104,000 798,000 857,000 749,000 5,715,000 1,371,000 1,409,000 1,420,000 1,567,000 1,630,000 1,790,000 1,792,000 1,607,000 1,272,000 1,256,000 944,000 582,000 626,000 686,000 711,000 
        total assets
      		538,400,000 515,174,000 500,095,000 483,310,000 480,792,000 386,829,000 392,247,000 369,699,000 364,068,000 356,488,000 363,790,000 356,784,000 338,997,000 336,517,000 320,290,000 307,182,000 173,809,000 173,852,000 169,593,000 164,463,000 153,937,000 162,285,000 166,153,000 171,816,000 172,272,000 173,953,000 171,936,000 177,226,000 175,622,000 101,101,000 112,967,000 117,101,000 118,897,000 119,465,000 121,970,000 129,339,000 124,905,000 126,889,000 129,131,000 134,477,000 135,412,000 132,641,000 134,472,000 138,775,000 136,521,000 
        liabilities and stockholders’ equity
      		                                             
        current liabilities
      		                                             
        accounts payable
      		4,483,000 3,423,000 3,888,000 4,615,000 4,610,000 5,040,000 5,820,000 3,278,000 4,056,000 2,565,000 4,802,000 4,831,000 4,619,000 5,833,000 3,009,000 3,541,000 3,172,000 2,439,000 2,302,000 2,688,000 2,414,000 3,387,000 1,664,000 1,383,000 2,319,000 4,240,000 3,002,000 3,729,000 3,848,000 3,793,000 3,334,000 2,333,000 1,507,000 1,547,000 1,597,000 3,405,000 2,558,000 1,711,000 1,369,000 255,000 287,000 153,000 468,000 2,282,000 539,000 
        customer funds payable
      		86,000 84,000 91,000 117,000 241,000 134,000 603,000 174,000 83,000 592,000 316,000 6,908,000                                  
        accrued employee compensation
      		14,257,000 12,064,000 14,645,000 13,205,000 11,758,000 11,014,000 26,712,000 20,379,000 13,822,000 10,596,000 24,662,000 21,617,000 14,379,000 11,513,000 17,056,000 14,870,000 11,148,000 9,779,000 19,906,000 13,556,000 9,759,000 8,608,000 14,211,000 12,376,000 9,521,000 9,143,000 14,996,000 13,874,000 11,548,000 7,403,000 8,349,000 8,372,000 7,603,000 7,616,000 9,047,000 9,051,000 7,845,000 8,353,000 9,194,000 11,532,000 11,074,000 13,384,000 13,941,000 10,419,000 8,045,000 
        accrued liabilities
      		5,485,000 6,060,000 8,700,000 5,966,000 4,849,000 3,621,000 6,860,000 5,072,000 5,015,000 3,640,000 4,719,000 3,841,000 5,444,000 5,036,000 5,237,000 4,425,000 4,561,000 4,339,000 4,354,000 4,371,000 4,704,000 3,452,000 3,182,000 4,041,000 3,172,000 4,028,000 4,979,000 3,890,000 3,108,000 2,324,000 3,707,000 5,309,000 3,764,000 3,986,000 3,464,000 3,611,000 3,115,000 2,373,000 1,998,000 2,002,000 2,398,000 2,546,000 2,848,000 3,523,000 4,670,000 
        operating lease liabilities, current portion
      		4,151,000 4,254,000 4,408,000 4,577,000 4,606,000 4,586,000 4,651,000 4,585,000 4,556,000 4,549,000 4,529,000 4,035,000 2,396,000 1,889,000 1,460,000 2,036,000 2,593,000 3,084,000                            
        deferred revenue, current portion
      		82,074,000 74,393,000 61,745,000 59,825,000 70,792,000 67,081,000 62,282,000 54,060,000 57,457,000 58,032,000 57,431,000 53,595,000 55,306,000 55,638,000 50,904,000 45,249,000 45,579,000 45,937,000 44,875,000 41,557,000 35,989,000 42,335,000 52,176,000 54,902,000 56,025,000 57,135,000 49,186,000 51,966,000 46,566,000 25,591,000 28,854,000 30,592,000 30,333,000 25,370,000 22,039,000 26,344,000 22,124,000 24,145,000 23,943,000 26,264,000 22,727,000 18,549,000 19,131,000 25,854,000 28,118,000 
        total current liabilities
      		110,536,000 100,278,000 93,477,000 88,305,000 96,856,000 91,476,000 106,928,000 87,548,000 84,989,000 79,974,000 96,459,000 94,827,000 82,144,000 79,909,000 77,666,000 70,121,000 67,997,000 70,684,000 76,348,000 67,000,000 57,613,000 59,532,000 72,608,000 78,697,000 76,262,000 79,377,000 76,916,000 73,459,000 65,070,000 39,111,000 44,244,000 46,606,000 43,207,000 38,519,000 36,147,000 42,411,000 35,642,000 36,582,000 36,504,000 40,079,000 36,583,000 34,823,000 36,706,000 42,511,000 44,391,000 
        long term debt
      		281,203,000 280,779,000  279,895,000 279,477,000 169,439,000  132,512,000 129,769,000 126,957,000  121,724,000 119,223,000 116,795,000  112,163,000 38,479,000 39,286,000  44,277,000 44,247,000 51,815,000  52,846,000 52,458,000 52,610,000  57,025,000 56,767,000                 
        operating lease liabilities, less current portion
      		4,705,000 5,740,000 6,755,000 7,786,000 8,895,000 10,013,000 12,142,000 13,454,000 14,829,000 16,116,000 17,229,000 17,012,000 12,716,000 13,604,000 2,067,000 2,295,000 3,481,000 3,303,000                            
        other long-term liabilities
      		4,933,000 4,034,000 4,042,000 3,693,000 3,403,000 3,364,000 3,139,000 3,112,000 2,553,000 3,452,000 2,283,000 1,925,000 2,073,000 1,355,000 1,448,000 1,709,000 1,630,000 1,241,000 1,152,000 1,070,000 885,000 821,000 1,182,000 1,651,000 1,369,000 1,266,000 1,080,000 1,025,000 830,000 663,000 597,000 644,000 629,000 702,000 819,000 993,000 986,000 947,000 1,078,000 678,000 671,000 661,000 641,000 684,000 688,000 
        total liabilities
      		401,377,000 390,831,000 384,632,000 379,679,000 388,631,000 274,292,000 257,626,000 236,626,000 232,140,000 226,499,000 240,272,000 235,488,000 216,156,000 211,663,000 195,619,000 186,288,000 111,587,000 114,514,000 116,871,000 112,347,000 102,745,000 112,168,000 126,119,000 133,194,000 130,089,000 133,253,000 130,675,000 132,059,000 123,466,000 40,700,000 46,765,000 48,694,000 45,866,000 41,542,000 38,908,000 45,311,000 38,419,000 39,701,000 40,167,000 43,237,000 40,249,000 38,700,000 40,854,000 47,565,000 48,961,000 
        commitments and contingencies
      		                                             
        stockholders’ equity
      		                                             
        common stock
      		6,000 6,000 6,000 6,000 6,000 6,000 6,000 6,000 6,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 4,000 3,000 3,000 3,000 
        preferred stock, 0.00015 par value; 5,000 shares authorized; no shares issued and outstanding
      		                                             
        additional paid-in capital
      		439,297,000 425,127,000 414,562,000 403,218,000 394,622,000 381,733,000 421,473,000 411,557,000 403,539,000 393,278,000 380,528,000 372,263,000 365,876,000 357,106,000 351,952,000 344,932,000 284,099,000 275,866,000 266,295,000 259,834,000 255,931,000 249,053,000 244,814,000 239,372,000 227,107,000 221,639,000 217,052,000 211,899,000 208,503,000 204,419,000 202,506,000 196,980,000 192,862,000 188,844,000 186,159,000 182,067,000 178,733,000 174,849,000 172,245,000 168,530,000 165,657,000 159,453,000 156,032,000 154,312,000 152,099,000 
        accumulated other comprehensive loss
      		-2,235,000 -2,132,000 -2,245,000 -2,104,000 -2,160,000 -2,214,000 -2,413,000 -2,157,000 -1,502,000 -1,218,000 -1,205,000 -1,231,000 -1,128,000 -1,031,000 -1,213,000 -1,627,000 -1,846,000 -1,126,000 -1,169,000 -969,000 -994,000 -1,099,000 -1,285,000 -874,000 -483,000 -393,000 -502,000 -465,000 -515,000 -676,000 -562,000 -587,000 -491,000 -491,000 -466,000 -363,000 -357,000 -370,000 -289,000 -224,000 -228,000 -278,000 -302,000 -242,000 -144,000 
        accumulated deficit
      		-300,045,000 -298,658,000 -296,860,000 -297,489,000 -300,307,000 -266,988,000 -284,445,000 -276,333,000 -270,115,000 -262,076,000 -255,810,000 -249,741,000 -241,912,000 -231,226,000 -226,073,000 -222,416,000 -220,036,000 -215,407,000 -212,409,000 -206,754,000 -203,750,000 -197,842,000 -203,500,000 -199,881,000 -184,446,000 -180,550,000 -175,293,000 -166,271,000 -155,836,000 -143,346,000 -135,746,000 -127,990,000 -119,344,000 -110,434,000 -102,635,000 -97,680,000 -91,894,000 -87,295,000 -82,996,000 -77,070,000 -70,270,000 -65,238,000 -62,115,000 -62,863,000 -64,398,000 
        total stockholders’ equity
      		137,023,000 124,343,000 115,463,000 103,631,000 92,161,000 112,537,000 134,621,000 133,073,000 131,928,000 129,989,000 123,518,000 121,296,000 122,841,000 124,854,000 124,671,000 120,894,000 62,222,000 59,338,000 52,722,000 52,116,000 51,192,000               84,028,000 86,486,000 87,188,000 88,964,000 91,240,000 95,163,000 93,941,000 93,618,000 91,210,000 87,560,000 
        total liabilities and stockholders’ equity
      		538,400,000 515,174,000 500,095,000 483,310,000 480,792,000 386,829,000 392,247,000 369,699,000 364,068,000 356,488,000 363,790,000 356,784,000 338,997,000 336,517,000 320,290,000 307,182,000 173,809,000 173,852,000 169,593,000 164,463,000 153,937,000               129,339,000 124,905,000 126,889,000  134,477,000 135,412,000 132,641,000    
        current assets:
      		                                             
        current liabilities:
      		                                             
        long-term debt
      		  280,358,000    135,417,000    124,301,000    114,438,000    39,371,000    52,329,000    52,452,000                   
        stockholders’ equity:
      		                                             
        long-term debt, current portion
      		                                             
        long term debt, current portion
      		                944,000 5,106,000 4,911,000 4,828,000 4,747,000 1,750,000 1,375,000 5,995,000 5,225,000 4,831,000                    
        convertible preferred stock:
      		                                             
        convertible preferred stock, 0.0005 par value; no shares authorized, issued and outstanding at september 30, 2019 and 2018, respectively
      		                                             
        liabilities and stockholders' equity
      		                                             
        stockholders' equity:
      		                                             
        total stockholders' equity
      		                     50,117,000 40,034,000 38,622,000 42,183,000 40,700,000 41,261,000 45,167,000 52,156,000 60,401,000 66,202,000 68,407,000 73,031,000 77,923,000 83,062,000           
        total liabilities and stockholders' equity
      		                     162,285,000 166,153,000 171,816,000 172,272,000 173,953,000 171,936,000 177,226,000 175,622,000 101,101,000 112,967,000 117,101,000 118,897,000 119,465,000 121,970,000           
        convertible preferred stock, 0.0005 par value; no shares authorized, issued and outstanding at september 30, 2018 and 2017, respectively
      		                                             
        deferred cost of implementation services, current portion
      		                          493,000 679,000 921,000 1,201,000 1,630,000 1,465,000 1,067,000 633,000 498,000 504,000 421,000 314,000 251,000 249,000 395,000 494,000 491,000 1,121,000 1,116,000 
        short-term debt
      		                          4,753,000                   
        deferred revenue, net of current portion
      		                          227,000 550,000 799,000 926,000 1,924,000 1,444,000 2,030,000 2,321,000 1,942,000 1,907,000 1,791,000 2,172,000 2,585,000 2,480,000 2,995,000 3,216,000 3,507,000 4,341,000 2,398,000 
        convertible preferred stock, 0.0005 par value; no shares authorized, issued and outstanding at september 30, 2017 and 2016, respectively
      		                                             
        convertible preferred stock, 0.0005 par value; no shares authorized, issued and outstanding at september 30, 2016 and 2015, respectively
      		                                             
        liabilities, convertible preferred stock and stockholders' equity
      		                                             
        convertible preferred stock, 0.0005 par value; no shares authorized, issued and outstanding at september 30, 2015 and 2014, respectively
      		                                             
        accounts receivable,
      		                                      15,203,000       
        liabilities, convertible preferred stock and stockholders’ equity
      		                                             
        capital lease obligations, current portion
      		                                       26,000 97,000 191,000 318,000 433,000 519,000 
        convertible preferred stock
      		                                             
        convertible preferred stock, 0.00005 par value; no shares authorized, issued and outstanding at september 30, 2014 and 2013, respectively
      		                                             
        total liabilities, convertible preferred stock and stockholders’ equity
      		                                      129,131,000    134,472,000 138,775,000 136,521,000 
        preferred stock, 0.00015 par value; 5,000 shares authorized, no shares issued and outstanding
      		                                             
        short-term investments
      		                                         9,998,000  59,000 63,000 
        loan obligations, current portion
      		                                            2,500,000 
        capital lease obligation, net of current portion
      		                                             
        loan obligations, net of current portion
      		                                            1,397,000 
        convertible preferred stock, 0.00005 par value; no shares and 20,571 shares authorized; no shares and 20,103 shares issued and outstanding at september 30, 2013 and 2012, respectively
      		                                             
        capital lease obligations, net of current portion
      		                                           29,000 87,000 
        convertible preferred stock, 0.00005 par value; no shares and 20,571 shares authorized, no shares and 20,103 shares issued and outstanding as of june 30, 2013 and september 30, 2012, respectively
      		                                             
        convertible preferred stock, 0.00005 par value; no shares and 20,571 shares authorized, no shares and 20,103 shares issued and outstanding as of march 31, 2013 and september 30, 2012, respectively
      		                                             
        preferred stock, 0.00015 par value; 5,000 shares authorized, no shares issued and outstanding as of march 31, 2013
      		                                             
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 2018-12-31 2018-09-30 2018-06-30 2018-03-31 2017-12-31 2017-09-30 2017-06-30 2017-03-31 2016-12-31 2016-09-30 2016-06-30 2016-03-31 2015-12-31 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 2014-03-31 2013-12-31 2013-09-30 2013-06-30 
                                                    
          cash flows from operating activities:
        		                                            
          net income
        		-1,387,000 -1,798,000 629,000 2,818,000 -33,319,000 -4,050,000 -8,112,000 -6,218,000 -8,039,000 -6,266,000 -6,069,000 -7,829,000 -10,686,000 -5,153,000 -3,657,000 -2,380,000 -4,629,000 -2,998,000 -5,655,000 -3,004,000 -5,908,000 -4,726,000 -3,619,000 -15,435,000 -3,896,000 -5,257,000 -9,022,000 -10,435,000 -12,490,000 -7,600,000 -7,756,000 -8,646,000 -8,910,000 -7,799,000 -4,955,000 -5,786,000 -4,599,000 -4,299,000 -5,926,000 -6,800,000 -5,032,000 -3,123,000 748,000 1,535,000 
          adjustments to reconcile net income to net cash from operating activities:
        		                                            
          depreciation and amortization
        		1,856,000 1,960,000 1,971,000 1,992,000 1,989,000 2,273,000 2,266,000 2,246,000 2,239,000 2,240,000 2,232,000 2,217,000 2,203,000 1,320,000 1,335,000 1,350,000 1,361,000 1,452,000 1,599,000 1,658,000 1,691,000 1,842,000 1,889,000 1,983,000 2,162,000 2,265,000 2,319,000 2,373,000 2,399,000 1,094,000 1,527,000 1,546,000 1,537,000 1,319,000 1,289,000 1,052,000 885,000 850,000 842,000 829,000 839,000 875,000 463,000 477,000 
          stock-based compensation
        		11,622,000 10,565,000 9,403,000 8,595,000 10,363,000 10,404,000 10,868,000 9,878,000 8,322,000 6,986,000 8,113,000 8,940,000 7,782,000 5,128,000 5,268,000 5,400,000 6,009,000 5,823,000 8,518,000 3,723,000 4,896,000 4,203,000 4,012,000 12,030,000 3,246,000 4,036,000 3,625,000 2,487,000 2,553,000 1,895,000 4,281,000 3,629,000 2,608,000 2,550,000 2,943,000 2,736,000 2,282,000 2,394,000 2,499,000 2,662,000 2,816,000 1,972,000 1,550,000 1,807,000 
          amortization of debt issuance costs
        		424,000 421,000                                           
          loss on extinguishment of debt
        		  0 0                                         
          deferred income taxes
        		177,000 72,000 493,000 176,000 -313,000 157,000 -25,000 134,000 122,000 158,000 11,000 -89,000 113,000 60,000 356,000 -2,000 225,000 -190,000 346,000 -176,000   189,000 -9,000   67,000 54,000            9,000 10,000 10,000 -48,000 31,000 
          amortization of capitalized contract acquisition costs
        		1,364,000 1,278,000 1,244,000 1,247,000 1,220,000 1,196,000 1,197,000 1,125,000 1,045,000 982,000 891,000 841,000 731,000 651,000 601,000 616,000 618,000 624,000 543,000 458,000 407,000 373,000                       
          other non-cash charges
        		-147,000 143,000 -142,000 174,000 1,021,000 56,000 -282,000 -547,000 -8,000 40,000     4,000 12,000   -13,000 0 -86,000 -22,000 167,000 -8,000 469,000 -491,000 -23,000 4,000 186,000 49,000 13,000 57,000 -38,000 46,000           
          changes in assets and liabilities, net of acquisition
        		                                            
          accounts receivable
        		3,811,000 -21,330,000 -9,821,000 24,003,000 -10,883,000 -17,080,000 -10,593,000 9,590,000 1,817,000 -6,499,000 -1,160,000 -1,276,000 -873,000 -233,000 -6,544,000 -2,821,000 4,670,000 -4,141,000 -1,435,000 -6,058,000 8,191,000 162,000 3,278,000 -211,000 7,224,000 -13,846,000 8,981,000 -6,685,000 -1,531,000 655,000 -263,000 2,660,000 -263,000 -4,984,000 4,742,000 -2,920,000 -1,231,000 -1,516,000 2,789,000 2,448,000 -3,702,000 -552,000 4,048,000 -5,035,000 
          prepaid expenses and other assets
        		1,189,000 5,136,000 -8,197,000 -971,000 8,428,000 43,000 -5,497,000 -4,225,000 1,412,000 1,202,000 -1,754,000 -582,000 -1,286,000 -602,000 530,000 -2,343,000 -880,000 -398,000 -3,790,000 -1,963,000 212,000 383,000 -858,000 506,000 -971,000 363,000 -475,000 885,000 864,000 843,000 -462,000 -1,193,000 113,000 84,000 -465,000 -678,000 317,000 -392,000 279,000      
          accounts payable
        		1,019,000 -437,000 -719,000 89,000 -525,000 -775,000 2,565,000 -787,000 1,500,000 -2,229,000 -154,000 1,167,000 1,104,000 -422,000 -237,000 -95,000 740,000 136,000 -396,000 226,000 -974,000 1,836,000 318,000 -1,067,000 -1,901,000 1,216,000 -704,000 -92,000 -1,353,000 591,000 977,000 828,000 -89,000 -222,000 -1,717,000 885,000 795,000 494,000 897,000 -38,000 175,000 -349,000 -1,635,000 1,592,000 
          accrued employee compensation
        		2,218,000 -2,608,000 1,479,000 1,429,000 740,000 -10,630,000 3,740,000 4,723,000 2,850,000 -8,367,000 1,188,000 4,708,000 1,600,000 -5,563,000 2,092,000 3,730,000 1,489,000 -6,384,000 2,668,000 3,785,000 1,141,000 -5,579,000 1,854,000 2,956,000 399,000 -5,896,000 1,144,000 2,300,000 80,000 -898,000 -39,000 805,000 -18,000 -1,425,000 57,000 1,218,000 -494,000 -797,000 -2,282,000 435,000 -2,112,000 -665,000 3,576,000 2,275,000 
          other current and long-term liabilities
        		-1,447,000 -3,604,000  958,000 -189,000 -4,961,000  -1,313,000 -165,000 -1,542,000  -2,279,000 62,000 -878,000  -719,000 -1,030,000 -573,000                           
          deferred revenue
        		8,186,000 12,307,000 2,300,000 -11,314,000 3,790,000 4,773,000 8,101,000 -3,021,000 -1,218,000 955,000 2,923,000 -1,759,000 173,000 3,114,000 5,260,000 -258,000 -158,000 1,549,000 3,289,000 5,841,000 -6,208,000 -2,373,000 -3,194,000 -747,000 -1,012,000 8,145,000 -3,105,000 5,144,000 7,992,000 -4,261,000 -1,141,000 -317,000 4,674,000 2,730,000 -4,270,000 4,336,000 -2,402,000 -211,000 -2,216,000 3,022,000 3,957,000 -873,000 -7,599,000 -331,000 
          net cash from operating activities
        		28,885,000 2,105,000 133,000 29,614,000 12,142,000 -18,292,000 7,954,000 14,405,000 12,613,000 -9,685,000 9,900,000 6,561,000 3,350,000 -221,000 7,184,000 3,787,000 8,426,000 -4,991,000 5,649,000 4,336,000 4,726,000 -4,261,000 3,165,000 4,384,000 4,715,000 -9,741,000 4,299,000 -2,653,000 -5,382,000 -8,229,000 -4,554,000 452,000 -932,000 -7,290,000 -2,929,000 1,417,000 -3,807,000 -3,453,000 -2,598,000 2,293,000 -3,945,000 -1,800,000 270,000 1,833,000 
          capital expenditures
        		-240,000 -99,000 -210,000 -131,000 -80,000 -26,000 -507,000 -137,000 -24,000 -325,000 -213,000 -97,000 -409,000 -336,000 -389,000 -92,000 -69,000 -29,000 -53,000 -60,000 -26,000 -141,000 -87,000 -74,000 -31,000 -60,000 -69,000 -68,000 -28,000 -194,000 -473,000 -526,000 -746,000 -357,000 -327,000 -726,000 -312,000 -710,000 -332,000 -985,000 -437,000 -81,000 0 -339,000 
          free cash flows
        		28,645,000 2,006,000 -77,000 29,483,000 12,062,000 -18,318,000 7,447,000 14,268,000 12,589,000 -10,010,000 9,687,000 6,464,000 2,941,000 -557,000 6,795,000 3,695,000 8,357,000 -5,020,000 5,596,000 4,276,000 4,700,000 -4,402,000 3,078,000 4,310,000 4,684,000 -9,801,000 4,230,000 -2,721,000 -5,410,000 -8,423,000 -5,027,000 -74,000 -1,678,000 -7,647,000 -3,256,000 691,000 -4,119,000 -4,163,000 -2,930,000 1,308,000 -4,382,000 -1,881,000 270,000 1,494,000 
          cash flows from investing activities:
        		                                            
          purchases of property and equipment
        		-240,000 -99,000 -210,000 -131,000 -80,000 -26,000 -507,000 -137,000 -24,000 -325,000 -213,000 -97,000 -409,000 -336,000 -389,000 -92,000 -69,000 -29,000 -53,000 -60,000 -26,000 -141,000 -87,000 -74,000 -31,000 -60,000 -69,000 -68,000 -28,000 -194,000 -473,000 -526,000 -746,000 -357,000 -327,000 -726,000 -312,000 -710,000 -332,000 -985,000 -437,000 -81,000  -339,000 
          net cash from investing activities
        		-240,000 -99,000 -210,000 -131,000 -80,000 -26,000 -507,000 -137,000 -24,000 -325,000 -213,000 -1,112,000 -799,000 -56,780,000 -389,000 -92,000 -69,000 -29,000 -53,000 -60,000 -26,000 -141,000 -87,000 -74,000 -31,000 -60,000 -103,000 -118,000 -42,811,000 -5,469,000 -665,000 -791,000 -829,000 -13,504,000 -975,000 -1,359,000 -999,000 -1,273,000 -713,000 -985,000 9,561,000 -10,079,000 -1,568,000 -1,315,000 
          cash flows from financing activities:
        		                                            
          proceeds from exercise of stock options and issuance of common stock under employee stock purchase plan
        		   0 2,528,000 27,000                                       
          proceeds from issuance of 2028 notes
        		  0 0                                         
          payment of debt issuance cost for notes 2028
        		  0 -567,000                                         
          repayments of 2025 notes
        		   0                                         
          net changes in customer funds payable
        		2,000 -7,000 -26,000 -112,000 95,000 -469,000 430,000 91,000 -509,000 276,000 -6,592,000                                  
          net cash from financing activities
        		2,550,000 -7,000 1,914,000 -679,000 83,455,000 -442,000 2,178,000 197,000 1,820,000 348,000 -4,591,000 6,932,000 2,256,000 26,000 1,307,000 127,344,000 -2,776,000 18,000 -3,328,000 180,000 -2,768,000 -214,000 -3,954,000 -1,822,000 2,221,000 552,000 1,529,000 909,000 49,411,000 17,000 1,244,000 490,000 1,410,000 135,000 1,150,000 598,000 1,544,000 158,000 1,163,000 134,000 3,294,000 1,323,000 -404,000 -4,433,000 
          effect of exchange rate changes on cash and cash equivalents
        		-9,000 14,000 -89,000 22,000 27,000 -39,000 -158,000 -345,000 26,000 -16,000 13,000 -52,000 21,000 1,000 17,000 50,000 -87,000 11,000 -17,000 -17,000 -20,000 90,000 -65,000 -72,000 0 15,000 2,000 11,000 18,000 -22,000 -1,000 -21,000 -7,000 -7,000 -38,000 -4,000 7,000 -24,000 -16,000 4,000 25,000 -5,000 -26,000 -31,000 
          net increase in cash and cash equivalents
        		31,186,000 2,013,000 1,748,000    9,467,000 14,120,000 14,435,000 -9,678,000 5,109,000 12,329,000   8,119,000 131,089,000                       -2,164,000 1,446,000   -1,728,000 -3,946,000 
          cash and cash equivalents
        		                                            
          beginning of period
        		0 301,446,000 0 0 0 194,127,000 0 0 0 165,783,000 0 0 0 200,491,000 0 0 0 60,780,000 0 0 0 56,704,000 0 0 0 57,558,000 0 0 0 66,149,000 0 0 0 91,019,000 0 0 0 101,006,000       
          end of period
        		31,186,000 303,459,000 1,748,000 28,826,000 95,544,000 175,328,000 9,467,000 14,120,000 14,435,000 156,105,000 5,109,000 12,329,000 4,828,000 143,517,000 8,119,000 131,089,000 5,494,000 55,789,000 2,251,000 4,439,000 1,912,000 52,178,000 -941,000 2,416,000 6,905,000 48,324,000 5,727,000 -1,851,000 1,236,000 52,446,000 -3,976,000 130,000 -358,000 70,353,000 -2,792,000 652,000 -3,255,000 96,414,000       
          amortization of debt discount and issuance costs
        		  416,000 418,000 327,000 302,000 2,903,000 2,820,000 2,736,000 2,655,000 2,577,000 2,502,000 2,427,000 2,357,000 2,287,000                              
          changes in assets and liabilities, net of acquisition:
        		                                            
          other accrued and long-term liabilities
        		                  -203,000 -265,000 1,179,000 -471,000 -983,000 886,000 -822,000 -703,000 1,098,000 841,000 -628,000 -1,298,000 -1,609,000 1,538,000 -172,000 496,000 -302,000 639,000 669,000 -30,000 406,000 -374,000 -247,000 -285,000 -371,000 -308,000 
          acquisition of business
        		          0 -1,015,000 -390,000 -56,444,000                 0 0 0 -12,615,000           
          proceeds from exercise of stock options and issuance of employee stock purchase plan
        		              1,792,000 200,000     1,982,000 36,000 1,431,000 235,000                     
          repayment of 2025 notes
        		                                            
          supplemental disclosure of cash flow data:
        		                                            
          cash paid for income taxes
        		                                            
          cash paid for interest
        		                                            
          cash flows from operating activities
        		                                            
          adjustments to reconcile net income to net cash from operating activities
        		                                            
          cash flows from investing activities
        		                                            
          cash flows from financing activities
        		                                            
          net decrease in cash and cash equivalents
        		    95,544,000 -18,799,000        -56,974,000    -4,991,000 2,251,000 4,439,000 1,912,000 -4,526,000 -941,000 2,416,000 6,905,000 -9,234,000 5,727,000 -1,851,000 1,236,000 -13,703,000 -3,976,000 130,000 -358,000 -20,666,000 -2,792,000 652,000 -3,255,000 -4,592,000    -10,561,000   
          loss on early extinguishment of debt
        		                                            
          proceeds from issuance of convertible senior notes, net of issuance costs
        		                                            
          principal payments on loan
        		                     -250,000                     0 -3,958,000 
          proceeds from exercise of stock options and issuance of employee stock purchaseplan
        		        2,329,000 72,000  24,000                                 
          principal payments on debt
        		               -39,750,000                             
          proceeds from exercise of stock options
        		             26,000    18,000        552,000    17,000    135,000           
          loss on extinguishment
        		                                            
          deferred cost of implementation services
        		                      -2,000 150,000 147,000 191,000 213,000 213,000 375,000 701,000 -82,000 -455,000 -374,000 -85,000 -82,000 -178,000 -172,000 -86,000 -23,000 176,000 78,000 11,000 620,000 15,000 
          proceeds from debt, net of issuance costs
        		                                            
          early payment penalty
        		                      0                      
          changes in assets and liabilities
        		                                            
          amortization of debt discount and issuance cost
        		                31,000 109,000  111,000 179,000 111,000  208,000 242,000 236,000  258,000                 
          principal payments on term loan
        		                   0                         
          acquisition of business, net of cash acquired
        		                                            
          capitalization of software development costs
        		                          -34,000 -50,000 -10,000 -275,000 -192,000 -265,000 -83,000 -532,000 -648,000 -633,000 -687,000 -563,000     -1,043,000 -976,000 
          proceeds from term loan
        		                      0    0 0                 
          debt issuance costs
        		                      -135,000    0 0                 
          noncash investing and financing activities:
        		                                            
          promissory notes issued for acquisition
        		                          0 0                 
          loss on debt extinguishment
        		                                            
          proceeds from exercise of stock options and issuance of common stock relating to employee stock purchase plan
        		                                            
          principal payment on loan
        		                                            
          acquisition of businesses, net of cash acquired
        		                           0                 
          non-cash investing and financing activities:
        		                                            
          cash held in escrow for acquisition
        		                                            
          capitalized stock options in software development costs
        		                                  0 0       78,000  
          proceeds from exercise of stock options and employee stock purchase plan
        		                           909,000    490,000   1,150,000 598,000 1,544,000 158,000 1,189,000 211,000     
          cash held in escrow
        		                             -5,000,000               
          capitalized stock compensation expense in software development costs
        		                                            
          payments for deferred offering costs
        		                                      0    -352,000 -586,000 
          principal payments on capital lease obligations
        		                                      -26,000 -71,000 -94,000 -127,000 -144,000 -144,000 
          changes in assets and liabilities:
        		                                            
          changes in fair value of preferred stock warranty liability and other
        		                                            
          other non cash charges
        		                                  40,000 52,000 78,000 57,000       
          net purchase of short-term investments
        		                                            
          proceeds from initial public offering, net of offering costs of 7.6 million
        		                                            
          conversion of preferred stock warrant to common stock warrant
        		                                          0 0 
          net settlement for exercise of common stock warrant
        		                                          0  
          conversion of convertible preferred stock to common stock
        		                                          0 0 
          deferred offering costs not yet paid
        		                                        0 6,000 -379,000 -673,000 
          amortization of intangible assets
        		                                   61,000 65,000 83,000 83,000 83,000 82,000 83,000 83,000 82,000 
          capitalized stock based compensation in software development costs
        		                                     51,000       
          changes in fair value of preferred stock warrant liability and other
        		                                            
          acquisition of a business
        		                                            
          beginning of year
        		                                            
          end of year
        		                                            
          acquisition of property and equipment under capital leases
        		                                            
          loss on disposal of property and equipment
        		                                          17,000  
          amortization of debt discount
        		                                          0 61,000 
          changes in fair value of preferred stock warrant liability
        		                                          0 0 
          benefit from doubtful accounts
        		                                          0 0 
          net sale (purchase) of short-term investments
        		                                            
          beginning of the period
        		                                       0 0 103,350,000  0 
          end of the period
        		                                       1,446,000 8,935,000 92,789,000  -3,946,000 
          prepaid expenses and other current assets
        		                                        -809,000 1,096,000  -370,000 
          purchase of short-term investments
        		                                         -9,998,000  0 
          proceeds from issuance of common stock upon exercise of stock options
        		                                         1,450,000  255,000 
          purchase of property and equipment
        		                                            
          proceeds from issuance of common stock
        		                                            
          proceeds from loan
        		                                            
          beginning of the year
        		                                            
          end of the year
        		                                            
          issuance of convertible preferred stock warrant in connection with loan financing
        		                                            
          proceeds from initial public offering, net of underwriting discounts and commissions of 7.6 million
        		                                           0 
          noncash financing activities: