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operating activities:
net income	6,087,000	5,389,000	4,332,000	4,889,000	5,724,000	4,167,000	5,227,000	4,590,000	3,867,000	4,133,000	2,623,000	2,449,000	3,666,000	3,083,000	2,893,000	-387,000	1,500,000	2,441,000	2,291,000	923,000	2,635,000	3,441,000	7,092,000	3,683,000	3,712,000	2,401,000	5,974,000	2,790,000	3,035,000	2,546,000	23,846,000	3,948,000	2,504,000	2,267,000	1,285,000	-311,000	1,163,000	1,402,000	1,501,000	1,811,000	2,615,000	1,473,000	2,722,000	2,647,000	3,436,000	2,363,000	1,948,000	2,421,000	1,941,000	1,821,000	1,977,000	2,427,000	1,420,000	1,792,000	1,795,821	1,830,422	1,525,757	1,203,942	795,903	1,347,709	806,864	10,343,503	1,023,097	1,728,117	877,529	1,440,558	609,112	739,441	65,684	2,878,935	739,016	424,709	44,549	1,078,195	474,339	288,679	658,467	1,191,807	553,758	23,197	144,166	76,835	-177,272	-528,975	-418,968	-418,418	-623,346	-2,591,269	-2,381,190	-8,239,795	-3,428,988
adjustments to reconcile net income to net cash from operating activities:
depreciation and amortization	10,820,000	10,866,000	10,755,000	10,464,000	10,073,000	10,370,000	10,336,000	10,526,000	10,402,000	10,222,000	9,926,000	9,611,000	9,592,000	9,420,000	9,322,000	9,370,000	9,141,000	9,149,000	9,153,000	8,184,000	7,406,000	7,150,000	7,449,000	7,240,000	7,149,000	6,941,000	6,539,000	6,134,000	6,006,000	6,018,000	6,073,000	6,795,000	6,570,000	6,531,000	6,387,000	6,231,000	5,755,000	5,081,000	5,140,000	4,849,000	4,639,000	4,256,000	3,253,000	2,993,000	2,815,000	2,722,000	2,401,000	1,897,000	1,876,000	1,882,000	1,673,000	1,572,000	1,534,000	1,544,000	1,470,443	1,354,683	1,042,874	1,110,999	1,142,535	1,235,918	1,390,342	1,317,759	1,305,351
stock-based compensation	794,000	836,000	1,104,000	1,185,000	1,131,000	1,094,000	1,060,000	1,077,000	1,038,000	1,093,000	945,000	945,000	918,000	917,000	774,000												516,000	471,000																																															166,080	228,258	149,376
amortization of deferred commissions	3,173,000	2,867,000	3,150,000	3,420,000	3,104,000	2,999,000	2,957,000	3,028,000	3,003,000	2,752,000	2,712,000	2,773,000	2,797,000	2,545,000	2,484,000	2,269,000	2,391,000	2,376,000	2,133,000	2,213,000	2,301,000	2,095,000	2,159,000	2,036,000	2,068,000	2,080,000	2,121,000
benefit from credit losses	177,000	154,000	237,000	568,000	225,000	1,628,000	174,000	346,000	304,000	162,000	209,000	-15,000	-44,000	438,000	6,000
deferred income taxes	4,588,000	-284,000	751,000	-154,000	-418,000	-1,313,000	771,000	909,000	-2,144,000	-1,290,000	800,000	-515,000	136,000	405,000	684,000	-527,000	315,000	1,265,000	486,000	1,965,000	-97,000	1,927,000	500,000	364,000	-263,000	1,633,000	433,000	2,356,000	25,000	28,000	608,000	-2,755,000	294,000	-110,000	526,000	995,000	-141,000			269,000	-700,000			-3,195,000	1,354,000	1,770,000	1,395,000	1,712,000	1,279,000	1,401,000	1,620,000	1,640,000	940,000	1,146,000	829,938	1,020,651	1,051,411	335,470	746,204	995,337	596,659
loss on equity method investments	43,000	35,000	72,000	80,000	68,000	51,000	31,000
other	-370,000	-377,000	-399,000	-434,000	-459,000	-400,000	-346,000	-288,000	-261,000	-257,000	-85,000	-27,000	-7,000	11,000	26,000	52,000	72,000	45,000	15,000	26,000	200,000	74,000	47,000	29,000	-17,000	-56,000	-28,000	13,000			30,000	43,000	101,000	116,000	148,000	180,000	239,000	268,000	339,000	463,000	552,000	161,000	225,000	312,000	354,000	352,000	376,000
changes in operating assets and liabilities:
accounts and unbilled receivables	-2,432,000	4,466,000	-1,001,000	-4,207,000	4,295,000	6,231,000	-5,782,000	-3,987,000	5,770,000	6,247,000	-4,787,000	-10,043,000	2,275,000	5,872,000	-5,874,000	-3,563,000	1,660,000	4,868,000	7,379,000	-2,983,000	3,750,000	814,000	-4,573,000	-2,019,000	1,605,000	10,632,000	1,387,000	-9,915,000	1,960,000	5,769,000	-1,864,000	-4,176,000	-1,728,000	2,001,000	5,028,000	776,000	-1,133,000	-10,173,000	4,451,000	-3,385,000	-406,000	2,006,000	1,049,000	-4,799,000	1,667,000	1,549,000	-5,107,000	1,343,000	-7,487,000	776,000	2,770,000	-2,279,000	-40,000	-3,077,000	-485,944	640,780	-2,074,836	133,851	-999,368	1,853,716	-2,220,597	67,219			-2,256,651	866,594	-2,552,863	-85,308	1,388,300	-976,515	-3,502	-803,357	1,672,713	-2,392,232	-434,305	1,083,604	-667,789	-157,448	-573,077	-13,485	219,542	-849,941	-746,717	588,719	-528,993
prepaid and other current assets	1,548,000	-1,996,000	268,000
other assets	-3,285,000	-5,815,000	-2,781,000	-401,000	27,000	172,000	-56,000	-8,000	21,000	168,000	147,000	-11,000	167,000	-27,000	79,000	330,000	-110,000	-92,000	-76,000	-420,000	-197,000	371,000	134,000	136,000	213,000	-375,000	-16,000	897,000	-4,263,000	2,915,000	421,000	-72,000	74,000	-128,000	-42,000	341,000	-588,000	238,000	314,000	822,000	-532,000	1,097,000	-277,000	-1,840,000	26,000	27,000	26,000	452,000	335,000	241,000	216,000	104,000	146,000	52,000	63,122	88,497	91,381	54,741	39,448	46,066	47,674	59,898	11,844	9,110	49,042	49,342	-1,044	89,100	49,375	-221,783	91,030	43,694	458,621	154,588	-295,339	51,205	92,352	-16,479	9,907	-75,373	37,442	43,861	-155,873	-18,398	46,660
accounts payable and accrued expenses	-1,334,000	3,438,000	-7,296,000	3,344,000	541,000	-1,496,000	-7,416,000	5,561,000	2,099,000	1,938,000	-4,773,000	2,800,000	3,586,000	1,009,000	-3,653,000	-1,267,000	2,979,000	-702,000	-5,339,000	1,574,000	4,717,000	608,000	-5,775,000	2,175,000	2,983,000	1,326,000	-5,386,000	12,819,000	-2,724,000	-2,013,000	-6,074,000		1,053,000
accrued royalties	819,000	-791,000	425,000	-633,000	1,636,000	-1,527,000	1,157,000	-2,306,000	1,626,000	-1,297,000	1,090,000	-166,000	914,000	-2,219,000	1,877,000	-166,000	-808,000	-2,493,000	-305,000	-1,454,000	1,370,000	-5,030,000	442,000	1,531,000	1,742,000	-5,636,000	3,342,000	534,000	4,671,000	-2,804,000	506,000	-120,000	2,042,000	-927,000	-1,024,000	-724,000	5,334,000	-1,687,000	768,000	1,049,000	525,000	-1,002,000	-774,000	2,634,000	-4,535,000	249,000	2,472,000
deferred revenue	-2,598,000	-13,765,000	17,457,000	853,000	-4,168,000	-11,567,000	14,552,000	-168,000	1,936,000	-12,886,000	14,504,000	3,110,000	-4,144,000	-9,715,000	15,456,000	-1,370,000	-4,484,000	-8,601,000	6,862,000	1,675,000	-3,373,000	-6,222,000	6,453,000	533,000	-2,782,000	-6,071,000	6,400,000	4,445,000	-2,619,000	-5,140,000	8,417,000	1,673,000	317,000	-6,492,000	3,696,000	4,712,000	4,708,000	-3,256,000	-3,218,000	747,000	-287,000	-1,168,000	6,881,000	2,553,000	229,000	6,090,000	8,599,000	108,000	5,279,000	-966,000	-1,643,000	937,000	1,474,000	2,270,000	574,745	-168,803	3,342,058	-362,909	1,679,728	630,252	2,559,507	251,104	1,638,683	-2,082,548	2,224,328	-787,178	748,766	-348,944	1,096,695	-948,317	659,871	-408,537	920,293	32,663	341,626	-186,408	589,820	256,806	282,166	-21,501	-89,761	500,995	40,162	-3,746	391,038
net cash from operating activities	18,030,000	5,023,000	27,074,000	11,160,000	19,111,000	6,451,000	20,938,000	13,812,000	24,669,000	4,948,000	20,541,000	8,108,000	15,099,000	7,326,000	20,655,000	5,949,000	12,112,000	5,220,000	19,104,000	5,121,000	17,221,000	7,416,000	6,116,000	13,110,000	15,940,000	20,522,000	16,085,000	14,445,000	13,599,000	6,653,000	8,549,000	11,049,000	12,619,000	6,517,000	16,527,000	9,251,000	14,698,000	-5,427,000	5,712,000	9,398,000	6,388,000	10,124,000	9,007,000	5,581,000	6,573,000	12,913,000	9,189,000	7,186,000	3,855,000	6,912,000	6,669,000	5,519,000	3,414,000	5,267,000	5,661,020	5,284,416	3,542,564	4,299,014	3,923,837	6,545,925	1,348,053	3,553,613	2,082,384	4,265,717	1,667,624	2,021,688	-43,049	2,337,214	1,726,745	1,503,860	2,430,149	414,951	2,756,330	875,998	1,699,148	1,524,448	-101,783	2,515,737	1,416,442	-113,285	1,354,223	337,201	-18,260	222,844	-166,320
capex	120,000	-2,146,000	-528,000	-203,000	-284,000	-172,000	-742,000	-346,000	-472,000	-503,000	-879,000	-198,000	-389,000	-545,000	-636,000	-815,000	-195,000	-509,000	-1,898,000	-254,000	-466,000	-258,000	-1,010,000	-546,000	-1,853,000	-8,260,000	-11,338,000	-2,824,000	-1,072,000	-1,412,000	-1,858,000	-705,000	-1,436,000	-2,858,000	-1,018,000	-1,215,000	-636,000	-549,000	-2,685,000	-2,082,000	-1,958,000	-1,741,000	-2,313,000	-1,500,000	-621,000	-1,319,000	-1,104,000	-499,000	-744,000	-1,131,000	-1,176,000	-1,246,000	-763,000	-555,000	-1,752,035	-1,099,565	-708,400	-1,773,466	-340,207	-259,523	-250,424	-863,864	-201,629	-180,858	-540,946	0	0	-263,775	-216,702	0	-285,506	-471,604	-299,107	0	-377,781	-476,800	-157,629	0	-135,855	-109,785	-411,254	-222,766	-615,962	-146,594	-635,584
free cash flows	18,150,000	2,877,000	26,546,000	10,957,000	18,827,000	6,279,000	20,196,000	13,466,000	24,197,000	4,445,000	19,662,000	7,910,000	14,710,000	6,781,000	20,019,000	5,134,000	11,917,000	4,711,000	17,206,000	4,867,000	16,755,000	7,158,000	5,106,000	12,564,000	14,087,000	12,262,000	4,747,000	11,621,000	12,527,000	5,241,000	6,691,000	10,344,000	11,183,000	3,659,000	15,509,000	8,036,000	14,062,000	-5,976,000	3,027,000	7,316,000	4,430,000	8,383,000	6,694,000	4,081,000	5,952,000	11,594,000	8,085,000	6,687,000	3,111,000	5,781,000	5,493,000	4,273,000	2,651,000	4,712,000	3,908,985	4,184,851	2,834,164	2,525,548	3,583,630	6,286,402	1,097,629	2,689,749	1,880,755	4,084,859	1,126,678	2,021,688	-43,049	2,073,439	1,510,043	1,503,860	2,144,643	-56,653	2,457,223	875,998	1,321,367	1,047,648	-259,412	2,515,737	1,280,587	-223,070	942,969	114,435	-634,222	76,250	-801,904
investing activities:
proceeds from maturities of marketable securities	15,213,000	14,805,000	11,268,000	22,980,000	16,974,000	15,196,000	14,000,000	9,250,000	9,000,000	9,000,000	1,000,000	3,600,000	2,000,000	0	5,025,000	0	200,000	5,231,000	4,500,000	17,598,000	13,339,000	25,458,000	20,725,000	21,952,000	20,600,000	9,700,000	28,337,000	9,540,000	14,789,000	25,063,000	19,600,000	20,507,000	28,556,000	21,670,000	19,340,000	31,198,000	22,558,000	24,723,000	40,916,000	16,359,000	8,525,000	20,750,000	9,165,000
purchases of marketable securities	-15,334,000	-16,929,000	-9,171,000	-22,915,000	-17,005,000	-20,402,000	-14,124,000	-12,033,000	-6,252,000	-29,133,000	-2,850,000	-7,866,000	-3,577,000	0	-2,024,000	0	-18,000	0	-5,205,000	-1,000	-24,236,000	-22,812,000	-14,130,000	-24,586,000	-18,584,000	-14,057,000	-30,101,000	0	-15,819,000	-28,654,000	-12,612,000	-3,989,000	-30,429,000	-20,650,000	-28,211,000	-24,194,000	-11,551,000	-29,308,000	-41,912,000	-6,454,000	-1,006,000	-76,761,000	-7,000
proceeds from sale of non-marketable equity investments				0	0	0	765,000	2,000				0
purchase of other investments	-1,000,000	0	-500,000
payments associated with capitalized software development	-7,410,000	-6,710,000	-7,790,000	-6,634,000	-6,555,000	-6,533,000	-7,019,000	-6,254,000	-6,243,000	-5,743,000	-7,566,000	-5,942,000	-5,575,000	-5,512,000	-6,305,000	-5,352,000	-6,300,000	-4,951,000	-5,326,000	-4,449,000	-4,747,000	-3,551,000	-4,068,000	-3,334,000	-2,805,000	-3,441,000	-4,933,000	-3,242,000	-2,948,000	-2,553,000	-2,541,000	-2,643,000	-2,975,000	-3,268,000	-2,970,000	-2,651,000	-2,767,000	-2,313,000	-1,990,000	-1,936,000	-1,763,000	-1,543,000	-2,023,000	-1,633,000	-1,336,000	-1,225,000	-1,464,000	-941,000	-1,072,000	-1,338,000	-1,101,000	-996,000	-1,000,000	-866,000	-578,615	-534,037	-4,086,348
purchases of property and equipment	-109,000	-2,317,000	-1,055,000	-203,000	-284,000	-172,000	-742,000	-346,000	-472,000	-503,000	-879,000	-198,000	-389,000	-545,000	-636,000	-815,000	-195,000	-509,000	-1,898,000	-254,000	-466,000	-258,000	-1,010,000	-546,000	-1,853,000	-8,260,000	-11,338,000	-2,824,000	-1,072,000	-1,412,000	-1,858,000	-705,000	-1,436,000	-2,858,000	-1,018,000	-1,215,000	-636,000	-549,000	-2,685,000	-2,082,000	-1,958,000	-1,741,000	-2,313,000	-1,500,000	-621,000	-1,319,000	-1,104,000	-499,000	-744,000	-1,131,000	-1,176,000	-1,246,000	-763,000	-555,000	-1,752,035	-1,099,565	-708,400	-1,773,466	-340,207	-259,523	-250,424	-863,864	-201,629	-180,858	-540,946			-263,775	-216,702
net cash from investing activities	-8,640,000	-11,151,000	-7,248,000	-8,071,000	-6,870,000	-11,911,000	-7,120,000	-9,381,000	-3,922,000	-26,379,000	-16,916,000	-10,362,000	-4,047,000	-10,018,000	-3,962,000	-8,771,000	-6,313,000	-979,000	-9,660,000	-71,948,000	-16,367,000	-2,191,000	-19,904,000	-15,477,000	-2,828,000	-9,840,000	-39,379,000	-10,304,000	-5,883,000	-7,932,000	60,677,000	13,170,000	-6,784,000	-5,106,000	-12,859,000	961,000	-42,333,000	-10,588,000	-4,696,000	5,887,000	2,798,000	-59,295,000	-84,253,000	8,057,000	-2,772,000	-10,848,000	-9,978,000	2,795,000	-2,074,000	10,607,000	-10,376,000	-2,572,000	-56,646,000	-13,972,000	-330,814	4,582,266	-7,387,452	-7,940,744	-904,694	-856,985	-674,672	-1,299,953	-383,242	-573,738	-813,114	-711,105	-637,906	-393,720	-385,493	-404,392	-1,199,961	-1,010,189	-11,330,735	2,835,905	-1,846,801	304,384	-757,629	-2,543,044	475,127	1,099,079	-1,457,460	-3,263,000	-615,962	2,591,409	-226,395
financing activities:
taxes paid related to net settlement of equity awards	-121,000	-5,000	-1,070,000	-181,000	-71,000	-6,000	-855,000	-117,000	-20,000	-6,000	-791,000	-47,000	-20,000	-1,000	-497,000	-711,000	-72,000	0	-399,000	-6,000	-56,000	0	-373,000	-4,000	-45,000	-626,000	-359,000	-3,000	-35,000	-3,000	-297,000	-2,000	-18,000	-25,000	-367,000	-5,000	-9,000	-14,000	-288,000	-3,000	-5,000	-535,000	-213,000	-1,000	-8,000	0	-152,000	0	-158,000
payment of cash dividends	-919,000	-947,000	-943,000	-852,000	-851,000	-851,000	-849,000	-757,000	-767,000							0	-7,000	0	-12,000	0	-9,000	-1,000	-30,000	-5,000	-1,000	0	-52,000	0	-4,000
repurchases of common stock	-6,897,000							-7,281,000				0	0	-3,411,000	-19,726,000					-3,667,000	-6,343,000
net cash from financing activities	-7,937,000	-19,073,000	-2,013,000	-1,033,000	-922,000	-857,000	-1,704,000	-8,273,000	-2,435,000	-1,540,000	-791,000	-47,000	-20,000	-3,412,000	-20,223,000	-5,719,000	-79,000	0	-411,000	-3,673,000	-6,408,000	-134,000	-10,279,000	-9,000	-47,000	-443,000	-417,000	-103,000	-10,000	-32,172,000	2,034,000	89,000	74,000	106,000	-268,000	-398,000	652,000	25,000	-233,000	-716,000	3,762,000	68,900,000	28,015,000	3,430,000	264,000	-248,000	297,000	782,000	742,000	143,000	69,000	126,000	596,000	55,373,000	458,354	360,267	197,379	66,223	-347,427	65,895	56,376	-71,609	125,287	-182,695	-189,827	-95,056	-2,074,015	-1,050,804	-187,233	-230,811	-48,624	36,556	-43,568	-46,352	-49,757	571,545	-9,477	-24,820	137,405	565,439	43,936	11,852	-11,229	193,076	-17,651
effect of exchange rate changes on cash and cash equivalents	-11,000	14,000	7,000	-76,000	39,000	41,000	-40,000	52,000	6,000	-60,000	-21,000	67,000	9,000	-50,000	-5,000	-13,000	-53,000	203,000	-251,000	59,000	27,000	18,000	-46,000
net increase in cash and cash equivalents	1,442,000	-25,187,000	17,820,000	1,980,000	11,358,000	-6,276,000	12,074,000	-3,790,000			2,813,000	-2,234,000	11,041,000	-6,154,000	-3,535,000	-8,554,000	5,667,000	4,444,000	8,782,000					-2,376,000	13,065,000	10,239,000	-23,711,000	4,038,000	7,706,000	-33,451,000	71,260,000	24,308,000	5,909,000	1,517,000	3,400,000				783,000	14,569,000	12,948,000			17,068,000	4,065,000	1,817,000	-492,000	10,763,000	2,523,000	17,662,000	-3,638,000			46,668,000	5,788,560	10,226,949	-3,647,509	-3,575,507	2,671,716	5,754,835	729,757	2,182,051	1,824,429	3,509,284	664,683			892,690	1,154,019	868,657	1,181,564			3,665,551	-197,410			-52,127	2,028,974				-645,451	3,007,329	-410,366	5,945,695	1,842,222	-919,793
cash and cash equivalents at beginning of period	0	0	59,469,000	0	0	0	40,333,000	0	0	0	46,023,000	0	0	0	46,905,000	0	0	0	36,566,000	0	0	0	131,538,000	0	0	0	134,321,000	0	0	0	84,768,000		0	0	49,634,000		0	0	82,010,000		0	0	81,995,000		0	0	59,537,000	0	41,365,000		0	0	76,904,000	0	140	0	17,867,860	0	0	0	12,287,059	0	0	0	4,106,612	0	0	0	3,599,346	0	0	0	10,725,780	0	0	0	5,726,151	0	0	0	2,257,372	-11,000,000	0	0	14,219,807	0	0	0	0	0	4,747,434
cash and cash equivalents at end of period	1,442,000	-25,187,000	77,289,000	1,980,000	11,358,000	-6,276,000	52,407,000	-3,790,000	18,318,000	-23,031,000	48,836,000	-2,234,000	11,041,000	-6,154,000	43,370,000	-8,554,000	5,667,000	4,444,000	45,348,000	-70,441,000	-5,527,000	5,109,000	107,425,000	-2,376,000	13,065,000	10,239,000	110,610,000	4,038,000	7,706,000	-33,451,000	156,028,000		5,909,000	1,517,000	53,034,000		-26,983,000	-15,990,000	82,793,000		12,948,000	19,729,000	34,764,000		4,065,000	1,817,000	59,045,000	10,763,000	43,888,000		-3,638,000	3,073,000	24,268,000	46,668,000	5,788,700	10,226,949	14,220,351	-3,575,507	2,671,716	5,754,835	13,016,816	2,182,051	1,824,429	3,509,284	4,771,295	1,215,527	-2,754,970	892,690	4,753,365	868,657	1,181,564	-558,682	2,107,807	3,665,551	-197,410	2,400,377	4,857,262	-52,127	2,028,974	1,551,233	2,198,071	-13,913,947	-645,451	3,007,329	13,809,441	5,945,695	1,842,222	-919,793	3,457,269	-1,415,775	2,947,930
noncash investing and financing activities:
purchases of property and equipment, accrued but not paid	94,000	-110,000	197,000
capitalized software development, accrued but not paid	135,000	281,000	330,000
fair value of common stock issued as consideration for business combinations
gain on disposal of fixed assets
change in fair value of non-marketable equity investments								-380,000				0	-2,653,000							0	0	-29,000	-1,152,000
prepaid royalties				-307,000	-196,000	1,916,000	-758,000	553,000	-874,000	1,079,000	-1,889,000	190,000	415,000	1,512,000	-2,033,000	578,000	870,000	1,183,000	-2,215,000	1,003,000	818,000	3,778,000	-3,202,000	-22,000	94,000	4,446,000	-2,820,000	609,000	-331,000	3,828,000	-2,467,000	1,046,000	-266,000	1,658,000	-430,000	-1,717,000	-3,085,000	1,821,000	-1,027,000	-60,000	1,632,000	-633,000	-1,945,000	-199,000	-134,000	-1,174,000	-2,667,000	-151,000	1,652,000	-1,897,000	57,000	-39,000	1,550,000	-1,496,000	147,454	344,075	741,471	-1,375,346	-296,125	617,542	-7,214	-1,062,028	276,454	39,812	-342,899	-139,093
other prepaid expenses and other current assets				-1,194,000	1,034,000	-2,170,000	959,000	-426,000	1,591,000	-2,890,000	482,000	1,620,000	1,360,000	-1,603,000	952,000	437,000	745,000	-1,931,000	2,521,000	-3,957,000	425,000	-188,000	735,000	772,000	1,344,000	2,495,000	251,000	-3,256,000	5,850,000	-6,002,000	-530,000	-394,000	779,000	-1,340,000	730,000	-1,136,000	797,000	-1,912,000	789,000	-777,000	-171,000	-702,000	278,000	-1,762,000	445,000	-845,000	140,000	-550,000	-270,000	-165,000	326,000	-466,000	-232,000	73,000	-42,369	-162,285	-151,346	10,040	126,855	-409,605	166,783	202,274	-540,908	20,216	368,144	-215,838	359,035	-363,982	-153,921	72,996	-112,598	-142,153	-52,718	44,286	823,419	-622,558	-360,284	-90,059	177,185	44,504	-321,324	8,630	100,464	-258,654	22,252
deferred commissions				-6,313,000	-3,506,000	-3,704,000	-1,928,000	-5,269,000	-3,753,000	-4,340,000	-1,490,000	-4,739,000	-4,000,000	-3,578,000	-2,614,000	-3,420,000	-3,242,000	-3,010,000	-3,602,000	-4,337,000	-3,059,000	-2,032,000	-1,602,000	-3,955,000	-2,259,000	-1,883,000	-1,382,000
cash paid for acquisitions, net of cash acquired
proceeds from sale of fixed assets												0	0
payment of debt issuance costs
supplemental cash flow information:
interest paid																																																																									7,003	8,590	10,059	9,048	8,707	7,893	7,463	3,992	4,176	3,238	3,445	2,928	3,484		9,664
income taxes paid																																																																									26,000	14,456	-14,456
business combinations, net of cash acquired								0	0	0	-6,621,000	44,000	0	-3,987,000	-22,000	-3,974,000	0	0	-731,000	-99,893,000	0	-28,000	-21,421,000	-9,000,000	0	-16,000	-18,002,000									-2,177,000	-49,937,000			0	0	0	-88,075,000	0
(gain) loss on disposal of fixed assets
non-cash paid time off expense																0	0	0	-1,011,000
payments to acquire non-marketable equity investments																			-1,000,000	0	-257,000			0
payment of debt issue costs
gain on sale of fixed assets													0
loss on non-marketable equity investments									89,000	114,000	127,000		121,000	224,000	276,000		125,000	79,000	54,000															0	5,000			33,000	43,000	19,000			3,000	31,000	10,000
net decrease in cash and cash equivalents																					-5,527,000	5,109,000	-24,113,000														-26,983,000						-47,231,000										-52,636,000																				-8,617,973				-868,889				-59,301									-1,415,775	-1,799,504
non-cash royalty expense																				0	0	0	-3,440,000
proceeds from sales of marketable securities
non-cash additions to non-marketable equity investments																				0	0
payments to acquire equity method investments																	0																							0	0	0	-1,000,000
income from discontinued operations																								-129,000	-251,000	0	-1,194,000	141,000
loss on disposal of fixed assets
gain on equity method investments
proceeds from sale of discontinued operations, net of tax
proceeds from sale of property and equipment																								2,000	1,000
proceeds from exercise of stock options																								0	0	183,000	31,000	0	30,000	184,000	2,368,000	91,000	92,000	131,000	99,000	51,000	0	39,000	55,000	0	51,000	30,000	247,000	222,000	410,000	13,000	449,000	782,000	900,000	32,000	69,000	126,000	596,000	222,000	460,202	360,810	198,988	67,800	33,482	191,704	243,346	115,220	308,894			80,017	64,595	32,235	34,081	57,340	173,027
payment of earn-out related to prior acquisitions
income taxes (refunded) paid
non-cash additions to property and equipment
stock based compensation																	862,000	782,000	616,000	552,000	558,000	557,000	550,000	601,000	569,000																																														93,481	340,949	146,617
benefit from doubtful accounts																	96,000	-139,000	142,000	114,000	-191,000	63,000	288,000	112,000	51,000	46,000	2,000	343,000	300,000	0	390,000	850,000	440,000	323,000	200,000	300,000	100,000	150,000	90,000	100,000	65,000	112,000	7,000	67,000	100,000	0	70,000	75,000	20,000	50,000	20,000			5,000	25,000			45,000				0	25,000	75,000	50,000	80,000	30,000			0								25,000	0	0	15,000	25,000	0	0	15,000
repurchase of common stock																							-9,876,000																																			0								0	-1,919,052
net cash from discontinued operating activities																												-1,000	0	-1,000	-1,002,000
net cash from continuing investing activities																								-15,477,000	-2,828,000	-9,840,000	-39,379,000	-10,304,000	-5,884,000	-7,931,000	60,792,000
net cash from discontinued investing activities																												0	1,000	-1,000	-115,000
payment of debt issue cost
gain on non-marketable equity investments																					-42,000	39,000	11,000			-15,000	-54,000					0
proceeds from sale of discontinued operations																									-187,000				-1,000	-375,000	58,203,000
payments of earn-outs related to acquisitions																									-1,000	0	-37,000
(gain) loss on equity method investments
net cash from continuing operating activities																								13,110,000	15,940,000	20,522,000	16,085,000	14,446,000	13,599,000	6,654,000	9,551,000
net cash from continuing financing activities																									-47,000	-443,000	-417,000		-10,000	-32,172,000	2,034,000
net cash from discontinued financing activities
payments to acquire cost method investments																										0	-3,342,000	0				0								0
excess tax benefits from equity awards																																				444,000				713,000				-3,363,000
(gain) loss on non-marketable equity investments																												-17,000	-20,000	2,000	-7,000					13,000
change in fair value of cost method investments																												0
proceeds for sale of long-lived assets
payment of earn-outs related to prior acquisitions
(income) income from discontinued operations																														1,110,000	-20,217,000
adjustments:
stock based compensation expense																														427,000	419,000		439,000	478,000	441,000		512,000	504,000	500,000	493,000	440,000	1,938,000	409,000	403,000	388,000	450,000	384,000	400,000	310,000	299,000	296,000	299,000	242,000	191,000	223,171	184,035	189,794	165,366	165,603	169,771	162,779	205,954	158,167	150,786	145,615			273,178	152,934
payment of earn-outs related to acquisitions																														0	-37,000														-9,000
share based compensation expense
gain on sale of long-lived assets
changes in assets and liabilities, net of business combinations:
accounts payable																																			-147,000	-865,000	1,301,000	124,000	-1,879,000	2,364,000	-798,000	1,146,000	-2,849,000	3,953,000	-519,000	-1,596,000	604,000	318,000	230,000	502,000	-643,000	-228,000	-1,160,000	1,284,000	573,993	-647,106	-999,887	1,552,367	282,967	-115,412	-897,402	849,026	-163,857	-103,270	-416,569	463,334	198,608	255,117	-1,345,960	1,007,325	138,628	-604,576	-415,565	730,457	36,251	110,480	-194,978	-74,191	352,160	-443,886	234,072	-31,290	219,043	-186,216	-35,573
accrued liabilities, accrued compensation and related expenses, and other long-term liabilities
proceeds from issuance of common stock																																								0	0
proceeds from borrowings under revolving line of credit facility																																								0	0	0	28,000,000
repayments under revolving line of credit facility																																								0	0
payment of earn-outs related to business combinations																																								0	-5,000	-609,000	-19,000
cash and cash equivalents at beginning of year
cash and cash equivalents at end of year
non-cash investing and financing activities:
receivable from sale of long-lived assets
excess tax benefit from equity awards
proceeds from sale of long-lived assets																																						0	975,000
accrued liabilities and accrued compensation and related expenses and other long-term liabilities																																			-276,000		607,000	1,048,000	-2,099,000		2,437,000	620,000	25,000		808,000	932,000	-1,452,000	-839,000	-1,310,000		0	1,502,000	-2,460,000		498,794	660,182	-1,179,976
proceeds for sale of long lived assets
issuance of common stock in connection with business combinations
proceeds from sale of long lived assets
issuance of common stock in connection with business combination
acquisition of content rights in exchange for future services																																																																						0	0
proceeds from maturities of investments in marketable securities																																													11,320,000	10,581,000	18,517,000	26,472,000	29,475,000		15,125,000	16,500,000	3,500,000		2,000,132	6,215,868	2,135,000
proceeds from sales of investments in marketable securities
purchases of investments in marketable securities																																													-12,278,000	-18,870,000	-13,176,000	-21,987,000	-29,552,000		-22,974,000	-13,926,000	-58,383,000		-296	0	-4,727,704
investments in non-marketable equity investments																																													-60,000	-15,000	-250,000
issuance of common stock in connection with acquisition																																													0	0	2,247,000
acquisitions, net of cash acquired																																														0	-12,501,000
changes in assets and liabilities, net of acquisitions:
payments on capital lease obligations																																																							-1,848	-543	-1,609	-1,577	-1,491	-2,659	-3,178	-4,151	-2,036	-3,465	-10,451	-15,255	-23,877	-37,839	-46,248	-33,361	-48,701	-44,695	-44,918	-47,667	-49,757	-47,347	-41,820	-33,426	-30,429	-17,462	-11,123	-8,463	-11,229	-11,829	-17,961	-10,883	-14,021	-25,685	-27,756	-33,902	-50,223
issuance of common stock in connection with acquisitions
acquisition, net of cash acquired																																																0	-181,000		0																0	0	-9,194		139,104	-16,630	-12,206,752					-172,716	10,982	-41,136	-9,321,206
changes in other investments																																																		16,000
payments on capital lease obligations and note payable
changes in operating assets and liabilities, net of acquisition:
changes in assets and liabilities:
restricted cash																																																							-13,148	123,170	-40,022	-41,685	-6,269	75,020	-45,739	-43,450	-6			90,042	-9,485	-47,177	-37,004	80,973	-24,206	77,301	117,142	-153,194	-15,155	208,270	-66,097	-70,296	-65,952	6,984	74,767	46,188	-151,229	229,432	415,446
payments on note payable
interest receivable																																																									3,885							-1,067	3,106	3,249	4,044	3,430	2,527	-1,779	-5,172	8,135	49,911	-10,943	1,381	-8,393	4,044	-30,940	-1,665	1,072	2,908	-5,658	-4,582	197,812	-94,208
payments on long-term debt																																																										0	0	-123,150	-183,792
realized loss on disposal of property and equipment																																																										0				3,555	0					8,133	7,472
changes in operating assets and liabilities, excluding effects of acquisition:
prepaid development fees																																																										-108,346	-49,246	-152,730	-84,466	-75,022	-26,983	-27,331	-66,950	20,858	-41,754	-53,234	-14,464	-164,968	-166,583	-87,376	-223,370				-262,839	-241,721	-148,802	-121,528	-52,725	-121,313	-86,227	-190,932	-184,266
commercial support liabilities																																																										-117,669	-71,577	-56,942	-28,138	244,164	-70,098	-66,800	-103,708	257,446	-443,850	219,702	48,886	25,804	-36,771	-46,521	7,328	-59,796	-209,699	-197,906	-456,513	323,593	-85,904	73,273	549,269	-6,573	0
payments associated with capitalized software feature enhancements																																																										-457,555	-564,487	-597,462	-424,248	-436,089	-181,613	-392,880	-272,168	-351,359	-339,532	-129,945	-159,597	-466,048	-1,053,559	-521,955	-524,876
issuance of common stock to employee stock purchase plan																																																																		18,471	-18,471			0	0			0	0													0	0
accrued liabilities and accrued compensation and related expenses																																																											361,448	-183,946	-1,098,999	281,205	328,386	601,507	-129,663	-986,718	223,603	369,200	-817,090	518,178	-314,068
other long-term liabilities
other long term liabilities
income tax benefit from recognition of deferred tax assets
proceeds from maturities and sale of investments in marketable securities																																																																																						6,009,000	1,250,000	0
borrowings under revolving credit facility																																																																						-3,000,000	0	0	1,500,000
payments under revolving credit facility																																																																						3,000,000	0	0	-1,500,000
purchase of property and equipment through issuance of long term debt																																																																						0	0
payments on promissory note																																																															-181,571	-180,470	-179,376	-178,289	-177,209	-176,134	-175,066	-174,006	-172,950
depreciation																																																																	566,764			518,525	521,497	555,388	560,118	476,296	356,196	366,026	374,946	328,590	336,054	354,151	373,697	401,950	408,161	378,407	344,426	329,576	313,807
amortization																																																																	699,536			690,375	724,550
changes in operating assets and liabilities, excluding effects of acquisitions:
capital lease obligations incurred																																																																										0	0	74,605	13,462	93,960	13,786	200,890	112,141	0
realized loss on disposal of property & equipment																																																																							0				28	428	165		1,242	1,798	3,056		-1,985	-565	3,703
registration liabilities																																																																			19,224	49,658	37,264	-70,415	23,980	-77,734	-108,987	145,363	11,832	-216,847	68,909	69,972	64,251	-7,970	-69,808	-52,436	149,477	-227,766	-429,843
proceeds from maturities and sales of investments in marketable securities																																																																							0	800,000	1,700,000		3,060,000	5,775,000	3,950,000		5,350,000	1,250,000	9,275,000		0	2,505,000	2,945,000
purchase of investments in marketable securities																																																																							0				-3,160,000	-4,993,816	-4,550,000		-4,750,000	0	-1,000,000	-16,541,234	0	0	-2,535,811			0	-524,650	-3,848,281	-5,324,886
purchase of property and equipment																																																																							-285,506	-471,604	-299,107		-377,781	-476,800	-157,629		-135,855	-109,785	-411,254	-222,766	-615,962	-146,594	-635,584	-158,336	-85,324	-94,808	-122,798	-217,858	-190,071
income tax (benefit) from recognition of deferred tax assets
impairment of capitalized software feature enhancements
amortization of intangibles, content fees, and software feature enhancements																																																																							756,925	721,951	499,703
issuance of common stock in connection with acquisition of company																																																																							0	0	960,170					0	0	39,633	1,303,516
effects of acquisition:
estimated fair value of tangible assets acquired																																																																							35,615	1,825	2,819,040					0	0	15,047	703,310
estimated fair value of liabilities assumed																																																																							5,347	107,174	-4,531,930					161,881	0	-7,773	-648,134
purchase price in excess of net tangible assets acquired																																																																							-180,066	-92,369	14,976,906					10,835	-10,982
less fair value of stock issued																																																																							0	0	-960,170
cash paid																																																																							-139,104	16,630	12,303,846					172,716	-10,982	29,003	9,351,150
less cash acquired																																																																							0	0	-97,094					0	0	12,133	-29,944
net cash paid for acquisition																																																																							-139,104	16,630	12,206,752					172,716	-10,982	41,136	9,321,206
accrued liabilities and compensation																																																																									-716,103	455,285	238,437	263,414	-299,985	627,133	198,980	-340,678	-10,362	124,705	259,966	-267,760	143,812
exercise of stock options																																																																									1,350		0	456,809	32,343		167,834	423,456	55,059		0	128,179	310		53,549
amortization of intangibles, content fees and software feature enhancements
collection of note receivable — related party
amortization of intangibles, content fees, and software feature enhancements.
prepaid development fees and content rights																																																																											-199,197
purchase of capitalized software feature enhancements
amortization of intangibles, content fees, and feature enhancements																																																																												338,823	307,515
stock issued																																																																															0	-39,633	-1,303,516
amortization of intangibles, content fees, feature enhancements, fixed royalties, and prepaid compensation
impairment of capitalized content development fees
non cash compensation expense
collection of note receivable – related party
amortization of intangibles, content fees, feature enhancements and prepaid compensation																																																																															278,496	358,358	209,820
proceeds from note receivable — related party
issuance of stock to employee stock purchase plan																																																																															0				0				0
purchase price in excess of net assets acquired																																																																																	10,599,490
office consolidation charge
impairment of long-lived assets
cumulative effect of a change in accounting principle
repayments on note receivable – related party
issuance of common stock to advisory boards
amortization of intangibles, content fees, fixed royalties, and prepaid compensation																																																																																			192,087	174,851	173,813
proceeds from note receivable – related party																																																																																			0
amortization of goodwill
gain on webmd renegotiation
non cash warrant expense
realized loss on investments
issuance of note receivable – related party
repayments on note receivable
repurchase of common stock from webmd
total cash and cash equivalents, restricted cash, investments in marketable securities, and accrued interest at end of period																																																																																								-767,355	-1,293,955
total cash and cash equivalents, restricted cash, investments in marketable securities and accrued interest at end of period																																																																																							577,352
proceeds from issuance of common stock, net of underwriting discount
costs of issuing common stock
repayment of note payable
payments on long-term debt – related party
repurchase of stock in connection with initial public offering
acquisition of companies, net of cash acquired
noncash warrant expense
issuance of stock options to advisory boards
proceeds from redemption and sale of investments in marketable securities																																																																																										4,355,000	6,164,956
total cash, restricted cash, investments, and accrued interest at end of period																																																																																											24,574,633

The information provided in this report is taken from www.sec.gov and many other data providers. While we have conducted our best efforts to ensure that the parsed data is accurate, we cannot guarantee its accuracy. Please use caution and understand that any consequences of its use are your own responsibility.