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operating activities																																																																															-4,735,000
net income	11,710,000	4,890,000	3,925,000	3,830,000	1,364,000	14,106,000	2,961,000	77,141,000	4,545,000	1,548,000	4,075,000	3,892,000	3,576,000	3,039,000	1,982,000	1,542,000	982,000	1,972,000	-24,281,000	3,274,650	5,867	-517	-34,059,925	-2,582	1,570,507	-1,575,000	-3,589,000	-4,047,000	-3,792,000	-1,736,000	-212,000	-1,932,000	-3,248,000	-2,958,000	-5,287,000	-1,737,000	-2,400,000	-2,297,000	-1,538,000	-1,673,000	-369,000	-185,000	-5,426,000	-2,715,000	-1,127,000	-2,229,000	-2,009,000	-2,662,000	20,452,000	1,316,000	330,000	516,000	-351,000	-1,793,000	-5,805,000	7,249,000	-4,789,000	-45,007,000	1,998,000	-2,214,000	-10,252,000	-500,000	13,607,000	2,836,000	-12,396,000	-113,788,000	-3,722,000	-106,588,000	-60,036,000	-4,328,000	1,955,000	3,440,000	2,592,000	200,649,000	19,963,000	5,492,000	6,751,000				290,000	-2,334,000	14,228,000	3,741,000	3,850,000					-6,277,000	2,233,000
adjustments to reconcile net income to net cash from operating activities:
loss on asset disposals
depreciation of fixed assets	964,000	944,000	941,000	986,000	914,000	838,000	854,000	909,000	1,210,000	923,000	398,000	437,000	461,000	473,000
amortization of internal-use software and intangibles	1,433,000	1,457,000	1,082,000	1,622,000	904,000	251,000	246,000	344,000	346,000	430,000	417,000	430,000	443,000	453,000
amortization of developed technology acquired	167,000	166,000
deferred income taxes	3,744,000	-556,000	1,414,000	6,654,000	1,227,000	-8,861,000	153,000	-66,117,000	-260,000	-129,000	197,000	-72,000	-190,000	-116,000	-434,000	-188,000	-195,000	-108,000	-460,000	-498,731	-185	-84	-355,687	-74	-5,239	5,000	265,000	-10,000	26,000	28,000	-1,871,000	-1,301,000	-19,000	106,000	37,000	-5,000	46,000	64,000			36,000	40,000	-285,000												54,000	18,000	18,000	-329,000	33,000	67,000	4,362,000	3,872,000	2,733,000	14,000	-23,000	13,052,000	-1,715,000	-12,386,000	-5,986,000	-4,116,000	1,000	172,000	-628,000	-402,000	-927,000	723,000	2,084,000				-1,150,000		-5,345,000	1,757,000	2,169,000
share-based compensation	5,000,000	5,029,000	5,121,000	4,218,000	4,009,000	4,429,000	4,622,000	3,638,000	2,684,000	3,167,000	3,548,000	3,466,000	3,456,000	2,488,000	3,747,000	3,839,000	3,342,000	3,621,000	30,781,000	9,309,318	1,256	1,426	5,201,844	1,329	-480,173	482,000	1,420,000	1,282,000	1,265,000	409,000	912,000	1,458,000	1,099,000	1,219,000	1,645,000	-59,000	495,000	346,000	1,087,000	918,000	996,000	404,000	1,312,000	761,000	702,000	365,000	576,000	651,000	525,000	367,000	783,000
changes in operating assets and liabilities	-7,807,000	-16,276,000		2,975,000	-1,849,000	-9,665,000		-1,861,000	-3,077,000	-5,917,000		6,410,000	-4,730,000	-6,236,000		4,187,000	-1,344,000	1,356,000		-655,473	3,411	-6,938				-4,876,000		2,817,000	-3,471,000	-3,978,000
net cash from operating activities	15,213,000	-4,346,000	27,152,000	20,288,000	6,590,000	1,098,000	29,807,000	12,909,000	5,448,000	22,000	16,783,000	14,563,000	3,016,000	101,000	6,660,000	10,142,000	3,678,000	7,995,000	13,323,000	15,077,358	11,571	-4,929	10,569,727	4,039	1,914,234	-1,913,000	5,522,000	4,467,000	-1,385,000	-1,363,000	4,776,000	3,746,000	-1,164,000	-484,000	-1,960,000	5,577,000	835,000	-1,019,000	-1,096,000	8,538,000	1,641,000	-1,865,000	5,283,000	2,035,000	-1,317,000	-8,187,000	8,594,000	157,000	-2,214,000	-6,464,000	6,683,000	4,384,000	-1,965,000	-19,807,000	-9,769,000	16,126,000	-21,234,000	30,796,000	8,325,000	-9,057,000	-15,281,000	44,996,000	-20,134,000	-664,000	79,726,000	36,086,000	-33,602,000	-22,765,000	-65,797,000	-25,734,000	7,631,000	-11,837,000	-130,673,000	136,622,000	6,631,000	33,018,000	-23,623,000				30,591,000		2,921,000	4,809,000	52,403,000
investing activities																																																																															-109,000
cash paid for business combination, net of cash acquired				0
capital expenditures	-217,000	-633,000	-701,000	-562,000	-651,000	-869,000	-469,000	-1,656,000	-2,937,000	-3,065,000	-3,622,000	-2,819,000	-699,000	-98,000	-119,000	-292,000	-512,000	-274,000	-313,000	-1,075,529	-228	-243	-3,416,991	-1,069	569,060	-571,000	-1,708,000	-277,000	-589,000	-744,000	-851,000	-2,183,000	-981,000	-2,125,000	-1,959,000	-712,000	-1,077,000	-410,000	-1,228,000	-1,337,000	-1,068,000	-1,212,000	-794,000	-820,000	-1,805,000	-1,231,000	-788,000	-786,000	-1,053,000	-1,396,000	1,111,000	-1,646,000	-879,000	-1,526,000	-3,089,000
free cash flows	14,996,000	-4,979,000	26,451,000	19,726,000	5,939,000	229,000	29,338,000	11,253,000	2,511,000	-3,043,000	13,161,000	11,744,000	2,317,000	3,000	6,541,000	9,850,000	3,166,000	7,721,000	13,010,000	14,001,829	11,343	-5,172	7,152,736	2,970	2,483,294	-2,484,000	3,814,000	4,190,000	-1,974,000	-2,107,000	3,925,000	1,563,000	-2,145,000	-2,609,000	-3,919,000	4,865,000	-242,000	-1,429,000	-2,324,000	7,201,000	573,000	-3,077,000	4,489,000	1,215,000	-3,122,000	-9,418,000	7,806,000	-629,000	-3,267,000	-7,860,000	7,794,000	2,738,000	-2,844,000	-21,333,000	-12,858,000
net cash from investing activities	-217,000	-633,000	-1,512,000	-589,000	-145,596,000	-869,000	58,000	-1,656,000	-2,937,000	-3,067,000	-3,227,000	-2,844,000	-694,000	-105,000	-24,598,000	-293,000	-512,000	-276,000	-313,000	-1,077,527	-228	-245	-3,443,965	-1,093	571,058	-573,000	-1,708,000	-302,000	-646,000	-2,878,000	-2,497,000	-4,003,000	-3,468,000	-5,117,000	-1,363,000	-4,405,000	-4,408,000	-3,689,000	-3,843,000	-4,938,000	-5,427,000	-6,805,000				-13,157,000	-4,968,000	-4,331,000	31,999,000	-5,131,000	-3,264,000	-1,689,000	-917,000	2,817,000	21,602,000	60,772,000	-798,000	-1,434,000	-2,323,000	-1,958,000	5,000	-2,736,000	-3,801,000	-1,823,000	10,630,000	-425,000	557,000	-2,391,000	-3,181,000	-26,702,000	-2,268,000	-102,701,000	-108,983,000	471,378,000	-685,000	-127,000	-859,000				-28,094,000		-287,000	-1,015,000	-123,000
financing activities																																																																															-699,000
debt proceeds, net of issuance costs			-1,000	-9,000
debt repayments	-12,000,000	-12,000,000	-14,000,000
proceeds from employee stock purchase plan purchases			573,000	0
repurchase of common shares to satisfy employee tax withholding	182,000	-924,000	105,000	-1,420,000	-503,000	-925,000	-1,159,000	-1,866,000	-2,085,000	-1,783,000	-6,330,000	-1,469,000	-635,000	-820,000	-144,000	-193,000	-639,000	-2,070,000	-6,443,000	-1,068,041	-25	-934	-1,090,947	0	1,024,947	-1,026,000	-35,000	-55,000	-62,000	-495,000	19,000	-671,000	-254,000	-265,000	-129,000	0	-58,000	-346,000	0	0	-23,000	-412,000		0	0	-373,000		48,000	-206,000	-571,000	-130,000	-14,000	-94,000	-40,000
net cash from financing activities	-11,041,000	-12,924,000	-13,323,000	-13,429,000	49,605,000	-925,000	-1,159,000	-2,611,000	-2,086,000	-2,702,000	-6,331,000	-2,388,000	-636,000	-1,739,000	-147,000	-1,116,000	-644,000	-2,994,000	-6,449,000	31,732,201	-324	33,123	-1,114,929	-6	1,026,935	-1,028,000	-65,000	-86,000	-91,000	-525,000		-702,000	-284,000	-296,000		-30,000	-90,000	-567,000	-113,000	-9,000	-33,000	-422,000	-112,000	5,000	92,000	-386,000	-374,000	103,000	-18,000	-674,000	-251,000	-160,000	-295,000	-171,000	-14,068,000	-7,493,000	-705,000	-384,000	35,000	-207,000	-101,000	-260,000	-52,000	-691,000	-76,521,000	-72,392,000	55,068,000	47,363,000	26,783,000	-15,583,000	-35,209,000	-86,393,000	-205,000	9,711,000	-500,000	-59,778,000	-714,000				-104,637,000		370,000	-406,000	55,000
effect of exchange rate changes on cash	-183,000	426,000	-37,000	-397,000	178,000	-84,000	-15,000	145,000	-105,000	-2,000	-201,000	291,000	-387,000	-331,000	-66,000	0	-44,000	6,000	11,000	183,915	83	2	-129,967	50	23,917	-24,000	27,000	12,000	-50,000	-101,000	62,000	42,000	40,000	50,000	25,000	-58,000	-20,000	-21,000	8,000	-40,000	-114,000	59,000	-126,000	-184,000	4,000	26,000	-43,000	-4,000	54,000	-51,000	-75,000	-24,000	168,000	-90,000	-135,000	-209,000	58,000	113,000	153,000	328,000	-191,000	-622,000	225,000	361,000	731,000	980,000	32,000	-181,000	80,000	-261,000	286,000	270,000	1,019,000														278,000	41,000	204,000	-28,000	-109,000
net decrease in cash and cash equivalents	3,772,000	-17,477,000			-89,223,000	-780,000			320,000	-5,749,000															3,536,144	-3,538,000		4,091,000	-2,172,000	-4,867,000	2,328,000	-917,000	-4,876,000	-5,847,000	-3,458,000	1,084,000	-3,683,000	-5,296,000		3,551,000	-3,933,000	-9,033,000				-21,704,000				-12,320,000				-17,251,000
cash and cash equivalents at beginning of period	0	73,041,000	0	0	0	144,891,000	0	0	0	112,842,000	0	0	0	96,971,000	0	0	0	99,180,000	0	46,606,347	0	46,653	40,730,229	0	-40,730,229	40,771,000	0	0	0	39,943,000	0	0	0	49,255,000	0	0	0	60,608,000	0	0	0	75,067,000	0	0	0	99,566,000	0	0	0	82,931,000	0	0	0	97,587,000																													0
cash and cash equivalents at end of period	3,772,000	55,564,000	12,280,000	5,873,000	-89,223,000	144,111,000	28,691,000	8,787,000	320,000	107,093,000	7,024,000	9,622,000	1,299,000	94,897,000	-18,151,000	8,733,000	2,478,000	103,911,000	6,572,000	92,522,294	11,102	74,604	46,611,095	2,990	-37,194,085	37,233,000	3,776,000	4,091,000	-2,172,000	35,076,000	2,328,000	-917,000	-4,876,000	43,408,000	-3,458,000	1,084,000	-3,683,000	55,312,000	-5,044,000	3,551,000	-3,933,000	66,034,000	5,958,000	1,941,000	-10,694,000	77,862,000	3,209,000	-4,075,000	29,821,000	70,611,000	3,093,000	2,511,000	-3,009,000	80,336,000																													2,686,000
gain on asset disposals			1,000
changes in operating assets and liabilities:																								811
accounts receivable																															-1,622,000	16,000	4,006,000	-3,119,000	-296,000	806,000	1,162,000	4,700,000	-1,290,000	-3,871,000	2,153,000	6,245,000	-4,277,000	2,238,000	-1,212,000	1,316,000	-1,688,000	-4,767,000	-808,000	-583,000	6,117,000	-18,198,000	1,025,000	-2,196,000	1,746,000	8,488,000	-6,737,000	87,357,000	-52,418,000	-35,501,000	-17,346,000	80,103,000	-57,400,000	-20,174,000	46,952,000	19,758,000	-37,548,000	17,899,000	14,800,000	50,824,000	-52,559,000	3,967,000	22,562,000	183,939,000	-192,480,000	785,000	3,817,000				-16,040,000		-121,700,000	23,509,000	21,392,000
contract assets
inventory																																																																																	-5,914,000		-1,045,000	-3,213,000	2,149,000
prepaids and other current assets
accounts payable																															125,000	-281,000	-110,000	396,000	-160,000	-570,000	1,692,000	-408,000	-3,497,000	2,711,000	-567,000	-6,543,000	5,583,000	1,377,000	524,000	-1,956,000	496,000	1,630,000	11,000	-1,064,000	-12,277,000	20,711,000	-2,785,000	-1,316,000	2,771,000	-2,917,000	982,000	-56,029,000	45,183,000	15,908,000	17,711,000	-53,135,000	29,874,000	16,539,000	48,611,000	16,255,000	-14,412,000	-43,768,000	-32,559,000	-87,220,000	65,822,000	-17,644,000	-14,102,000	-133,454,000	159,903,000	21,324,000	-17,637,000				43,577,000		95,958,000	-23,146,000	29,581,000
contract liabilities
accrued liabilities																															-1,028,000	1,706,000	-1,260,000	1,235,000	-1,692,000	-33,000	-134,000	-2,391,000	936,000	1,812,000	3,979,000	-1,397,000	-27,000	-1,586,000	2,361,000	-4,616,000	3,075,000	576,000	1,417,000	-3,444,000	3,052,000	1,821,000	1,825,000	-10,717,000			7,436,000									-23,441,000	11,412,000	31,196,000	-37,012,000	-8,674,000	13,361,000	-3,559,000	-12,803,000	116,882,000	17,679,000	-2,633,000	-7,223,000				2,302,000		13,606,000	4,476,000	-6,494,000
income taxes payable																																-457,000	26,000	-72,000		137,000	9,000	-42,000		-6,000	-66,000	7,000		75,000	37,000	-929,000		-1,320,000	-676,000	-122,000				68,000	1,635,000			8,295,000	-148,000							13,124,000	413,000	5,829,000	-4,883,000	-4,647,000	624,000	-5,401,000	-129,270,000
other changes																															-147,000	-139,000	-66,000	-74,000	476,000	-416,000	-11,000	-114,000	4,000	83,000	-228,000	-85,000	29,000	-188,000	128,000	-145,000	-713,000	-558,000	748,000	15,000	-717,000				-509,000	1,285,000	-1,299,000	1,355,000	-64,000	-84,000	1,006,000	353,000	878,000	608,000	-1,474,000	-986,000	2,430,000	-3,016,000	-236,000		207,000	693,000	28,000		-1,845,000	-392,000	-442,000
cash paid for business combinations, net of cash acquired
proceeds from sale of assets
additional investments in corporate-owned life insurance policies			0				-25,000	0	0	-2,000	0	-25,000	5,000	-7,000	-24,000	-1,000	0	-2,000		-1,998	0	-2																										-83,000									-46,000
payment of preferred stock dividends							0	-745,000	0	-918,000	0	-918,000	0	-918,000	0	-918,000	0	-918,000	0	-1,116,801
principal payments under long-term obligations							0	0	-1,000	-1,000	-1,000	-1,000	-1,000	-1,000	-3,000	-5,000	-5,000	-6,000	-6,000	-17,988	-6	-6	-23,982	-6	1,988	-2,000	-30,000	-31,000	-29,000	-30,000	-32,000	-31,000	-30,000	-31,000	-31,000	-30,000	-32,000	-24,000	-113,000	-9,000	-10,000	-10,000	-112,000	-9,000	-10,000	-13,000	-124,000	-15,000	-15,000	-23,000	-121,000	-146,000	-201,000	-198,000	-823,000	-259,000	-350,000		35,000	-207,000	-101,000
net increase in cash and cash equivalents			12,280,000				28,691,000				7,024,000	9,622,000	1,299,000	-2,074,000	-18,151,000	8,733,000	2,478,000	4,731,000	6,572,000	45,915,947	11,102	27,951	5,880,866																				5,958,000	1,941,000			3,209,000	-4,075,000																															-6,020,000
(gain) loss on asset disposals
cash (paid for) business combinations, net of cash acquired
loss on disposal of property & equipment																0	0	123,000						-9											65,000				119,000
inventories																															142,000	170,000	-381,000	298,000	-121,000	226,000	-42,000	413,000	-355,000	-1,113,000	-704,000	121,000	-1,000	67,000	186,000	-423,000	978,000	-725,000	429,000	-302,000	5,941,000	-5,252,000	2,715,000	58,000	-773,000	2,325,000	-5,054,000	1,885,000	32,000	3,310,000	-11,413,000	10,761,000	-3,102,000	-1,634,000	6,814,000	-1,732,000	-2,032,000	461,000	1,540,000	22,507,000	-31,674,000	4,562,000	-1,108,000	9,665,000	793,000	4,307,000	-14,643,000
prepaid expense and other current assets																																-848,000	-44,000	1,352,000
preferred stock issuance proceeds, net of issuance costs
impairments
gain on disposal of property & equipment
amortization of developed technology																							12,551,568	3,129	-3,168,697	3,175,000	3,245,000	3,347,000	3,347,000	2,663,000	2,645,000	2,644,000	2,420,000	2,307,000	2,307,000	2,306,000	2,133,000	1,266,000
adjustments to reconcile net income to net cash from operating activities
depreciation																495,000	548,000	566,000	672,000	2,158,562	715	723	2,572,226	854	-212,080	213,000	571,000	651,000	676,000	606,000	739,000	580,000	701,000	611,000	618,000	598,000	595,000	598,000	572,000	568,000	541,000	518,000	523,000	556,000	532,000	614,000	482,000	584,000	520,000	488,000	650,000	633,000	691,000	700,000	5,813,000	2,302,000	1,130,000	1,525,000	1,149,000	884,000	1,140,000	1,055,000	968,000	958,000	933,000	1,169,000	936,000	935,000	992,000	794,000	1,391,000	799,000	385,000	-628,000	722,000	733,000	738,000				971,000		988,000	1,128,000	1,027,000
amortization of internal-use software																267,000	345,000	465,000
series a convertible preferred stock issuance proceeds, net of issuance costs																				33,935,031	-94	34,063
amortization of intangibles																			469,000	1,489,032	507	461	2,539,100
capitalized software development costs																											0	0	-57,000	-2,132,000	-1,646,000	-1,795,000	-2,487,000	-2,990,000	-1,586,000	-3,693,000	-3,331,000	-3,278,000	-2,615,000	-3,557,000	-4,359,000	-5,572,000	-3,273,000	-4,566,000	-4,021,000	-3,953,000	-3,953,000	-3,381,000	-2,998,000	-1,868,000
additional (investments in) corporate-owned life insurance policies
adjustments to reconcile income from operations to net cash from operating activities
(gain) loss on disposal of property & equipment
net restructuring, severance and other charges																								-45	11,085	-11,000	112,000	-142,000	-141,000	15,000	-35,000	243,000	31,000	-12,000	-1,043,000	1,105,000	103,000	-389,000	310,000
net legal settlements																								0					35,000	91,000					0	-85,000	85,000	-100,000	15,000
change in cash surrender value of company owned life insurance policies																								18	3,993	-4,000	-27,000	20,000	-4,000	-4,000	-28,000	17,000	0	-6,000			-5,000	-5,000					-32,000																				-52,000	-69,000	-38,000	-93,000	-52,000	-67,000	-36,000
investments in corporate-owned life insurance policies																								-24	1,998	-2,000		-25,000	0	-2,000		-25,000	0	-2,000		0
supplemental schedule of non-cash investing activities:
accrued capital expenditures																								-77	-50,875	51,000		-43,000	-8,000	82,000		-304,000	142,000	243,000		70,000	-120,000	343,000		-108,000
amortization																									-676,708	678,000	675,000	675,000	674,000	543,000	458,000	471,000	465,000	485,000	361,000	353,000	342,000	336,000	561,000	577,000	574,000	553,000	816,000	952,000	915,000	2,072,000	2,673,000	2,477,000	842,000	734,000	903,000	1,084,000	1,091,000	1,129,000	4,757,000	1,845,000	1,531,000	2,000,000	2,491,000	2,503,000	2,446,000	2,273,000	2,300,000	2,344,000	5,483,000	5,289,000	6,217,000	6,143,000	6,002,000	9,675,000	6,817,000	2,526,000	1,534,000	1,066,000	1,777,000	1,795,000	1,677,000				1,269,000		2,805,000	1,629,000	1,153,000
accrued capitalized software development costs																														57,000		-250,000	-324,000	681,000		-319,000	18,000	985,000		-433,000
adjustments to reconcile loss to net cash from operating activities:
additional (investments in) proceeds from corporate-owned life insurance policies																																						-1,000	0	-44,000	0	-21,000	-20,000								-23,000
payments to settle contingent consideration arising from business acquisitions
adjustments to reconcile income from continuing operations to net cash from operating activities:
impairments and other fair value adjustments
contingent consideration adjustment
prepaid expense																																			640,000	772,000	-282,000	816,000	-1,763,000	-2,888,000	-41,000	160,000	-851,000	-75,000	8,000	392,000	249,000	-113,000	-572,000	-62,000
deferred revenue																															3,339,000	1,249,000	-4,784,000	-2,252,000	567,000	2,164,000	-2,953,000	-3,812,000	3,848,000	11,264,000	-4,353,000	-1,395,000	5,681,000	968,000	-4,698,000	-805,000	4,163,000	3,989,000	-3,687,000	-1,681,000	2,056,000	3,569,000	-5,388,000	-2,854,000	-10,677,000		2,487,000
income taxes receivable																																																									-951,000
net cash from financing activities from continuing operations																																											-112,000	5,000	92,000	-386,000	-374,000	103,000	-18,000	-594,000	-251,000	-160,000	-295,000	-171,000
payments to settle contingent consideration arising from business acquisition																																				0	0	-197,000
excess tax benefit from equity awards																																											0				172,000	-70,000
proceeds from sale of business units																																											0	527,000	0	282,000
cash paid for acquisitions
investment in marketable securities																																											0
proceeds from sale of marketable securities																																																			0	0	0	4,347,000
exercise of employee stock options																																											0	0			105,000	0			0	0	0	67,000
asset write-offs and other fair value adjustments																																							262,000	0
leasehold improvements acquired under lease arrangement																																								0
less: income from discontinued operations																																															-1,459,000	-584,000	21,080,000	955,000															-11,000					-146,000	-881,000
income from continuing operations																																											-5,426,000	-2,715,000	-1,127,000	-2,229,000	-550,000	-2,078,000	-628,000	361,000	330,000	516,000	-351,000	-1,793,000	-16,208,000			-45,007,000	1,998,000	-2,214,000	-10,252,000	-509,000	13,604,000	2,888,000	-12,407,000	-114,592,000	-2,245,000	-105,330,000	-60,020,000	-4,474,000	1,074,000	1,424,000	2,657,000	-43,860,000	19,974,000	5,514,000	6,737,000				433,000		14,457,000	3,837,000	4,014,000
net cash from operating activities from continuing operations																																											5,283,000	2,035,000	-1,317,000	-8,187,000	8,887,000	157,000	-1,981,000	-5,679,000	6,683,000	4,384,000	-1,965,000	-19,807,000
net cash from operating activities from discontinued operations																																															-293,000	0	-233,000	-785,000
net cash from investing activities from continuing operations																																											913,000			-13,157,000	-4,930,000	-4,331,000	31,999,000	-5,014,000	-3,264,000	-1,689,000	-917,000	2,817,000
net cash from investing activities from discontinued operations																																															-38,000	0	0	-117,000
net cash from financing activities from discontinued operations																																															0	0	0	-80,000
cash flows from continuing operations																																															3,540,000	-4,075,000												-10,894,000	-15,568,000	41,378,000	-23,762,000	-2,817,000	14,566,000	-35,751,000												15,987,000	-5,852,000	-874,000	-102,140,000		3,004,000	3,388,000	52,335,000			-40,063,000	-67,552,000
cash flows used in discontinued operations																																																0	-233,000	-982,000
cash paid for acquisition																																												0				-51,000	0	-1,750,000
proceeds from sale and maturity of marketable securities
investments in marketable securities																																													0	-10,240,000									-40,039,000
restructuring, severance and other charges																																									-16,000	-46,000	569,000	95,000	448,000	370,000	570,000	206,000	561,000	55,000	-28,000	-31,000
payments for restructuring, severance and other charges																																									-119,000	-262,000	-159,000	-366,000	-106,000	-717,000	-211,000	-634,000	-542,000	-354,000	-374,000	-612,000
legal settlements																																											0	0	54,000	149,000
payments for legal settlements																																											0	0	-69,000	-1,645,000	-23,000	0	0	-87,000
return of investment in marketable securities
asset write-offs
repurchase of common shares to satisfy employee tax withholding and option price
cash flows from discontinued operations																																																																																	-478,000	-1,786,000	-318,000	39,000	3,698,000		-2,076,000	1,341,000	3,854,000
less cash presented in current assets of discontinued operations on balance sheet
cash and cash equivalents at end of period - continuing operations																																													-10,694,000	77,862,000
adjustments to reconcile income from continuing operations to net cash from operating activities
asset impairments and related charges																																															0	309,000			-88,000	0	0	208,000
loss on sale of property & equipment
net cash from in investing activities
cash flows from in continuing operations
proceeds from company-owned life insurance policies																																													-16,000	1,985,000
net cash (used) provided in investing activities from continuing operations
net cash (used) provided in investing activities from discontinued operations
net cash (used) provided in investing activities
cash flows used in continuing operations																																													-10,694,000	-21,704,000				-11,338,000				-17,251,000
repurchase of common shares
proceeds from sale of rsg																																																-30,000
gain on redemption of corporate-owned life insurance policies
income taxes (receivable) payable																																																			16,000										-116,000
proceeds from sale of tsg
additional investments in marketable securities																																																								-11,000	-11,000	-11,630,000
proceeds from borrowings under credit facility																																																										-90,000	0			77,000	0	0	5,000,000
principal payments under credit facility																																																										90,000	0			-77,000	0
share based compensation																																																					478,000	353,000
other charges																																																					877,000	-865,000
additional investments in corporate-owned life insurance policies and marketable securities																																																					-38,000	-4,000
income from discontinued operations																																																															55,000	-63,000	11,000																		229,000	96,000	164,000
restructuring and related charges																																																						1,125,000
payments for restructuring																																																						-3,707,000
adjustments to reconcile income from continuing operations to net cash from operating activities and related charges:
payments and settlements for restructuring charges
loss on sale of securities																																																															0
change in cash surrender value of corporate-owned life insurance policies																																																									4,000
gain on redemption of investment in the reserve fund’s primary fund
excess tax benefit from exercise of stock options																																																																						0	0	0	-97,000	-1,805,000	-5,000	0	-44,000
proceeds from the sale of tsg
proceeds from redemption of/borrowings against corporate-owned life insurance policies
proceeds from the reserve fund’s primary fund																																																											0						1,629,000
purchase of treasury stock																																																							-12,127,000
principal payment under long-term obligations																																																														42,000	-52,000	-98,000	-108,000
floor plan financing agreement																																																														-309,000	0	0	-74,159,000	-71,716,000	55,772,000	48,350,000	27,201,000
debt financing costs																																																														-58,000	0	86,000	-1,606,000
dividends paid																																																														0	0	-679,000	-681,000	-680,000	-680,000	-680,000	-678,000	-717,000	-806,000	-943,000	-941,000	-923,000	-919,000	-917,000	-916,000				-866,000	-864,000	-859,000	-859,000	-748,000				-842,000	-834,000	-833,000
net increase cash and cash equivalents
cash and cash equivalents at beginning of year
cash and cash equivalents at end of year
less: income from discontinued operations, net of taxes																																																							-10,403,000
restructuring charges																																																							7,954,000	2,321,000	2,395,000
payments for restructuring charges																																																							-3,916,000
gain on the redemption of company-owned life insurance policies																																																											0	0	-2,065,000
gain on the redemption of investment in the reserve fund’s primary fund																																																											0
asset impairment charges																																																										37,662,000	0
loss on the sale of securities																																																							163,000
stock based compensation																																																							2,350,000	-53,000	2,042,000	989,000	865,000	1,079,000	681,000	717,000	636,000	533,000	540,000	-368,000	-1,327,000	407,000	1,745,000	1,433,000	1,387,000	1,373,000	1,846,000	1,842,000	1,160,000	943,000	287,000
change in cash surrender value of company-owned life insurance policies																																																							-83,000				-371,000	-237,000	855,000
accrued and other liabilities																																																							-4,846,000	4,326,000	-10,152,000		9,035,000	4,854,000	-2,708,000		-5,133,000	-4,346,000	-10,963,000
total adjustments																																																							6,439,000	20,015,000	-16,445,000	75,803,000	6,327,000	-6,843,000	-5,029,000	45,505,000	-33,738,000	-3,552,000	92,133,000	150,678,000	-31,357,000	82,565,000	-5,777,000	-21,260,000	6,557,000	-13,261,000	-133,330,000	180,482,000	-13,343,000	27,504,000	-30,360,000				30,158,000		-11,536,000	972,000	48,389,000
proceeds from the sale of business																																																							59,470,000
proceeds from redemption of/borrowings against company-owned life insurance policies																																																							347,000				2,101,000	0	2,248,000
investments in company-owned life insurance policies																																																							-112,000
proceeds from the sale of marketable securities																																																							5,025,000	2,021,000	15,000		0	0	14,000
repurchases of shares to satisfy employee tax withholding																																																							-1,118,000	-617,000	-355,000
cash flows used for continuing operations																																																							-2,370,000													22,026,000	-42,115,000		-29,560,000	-200,661,000	-238,842,000		5,345,000	-26,872,000	-25,100,000
cash flows of discontinued operations:
operating cash flows																																																							-24,128,000								0	-1,000	205,000	-416,000	539,000			472,000	148,000	2,554,000	98,000	-113,874,000	-65,000	-81,000	-67,000
investing cash flows
financing cash flows
net decrease in cash																																																							-26,498,000		-22,679,000											21,004,000	-41,087,000		-29,412,000	-198,107,000	-238,744,000		5,280,000	-26,953,000	-25,167,000
cash at beginning of the period																																																							70,559,000	-3,795,000	74,354,000		0	0	65,535,000		0	0	36,244,000
cash at end of the period																																																							44,061,000	41,987,000	51,675,000		6,190,000	-10,894,000	49,967,000		-23,762,000	-2,818,000	51,015,000
net sales																																																							53,886,000												224,076,000					24,851,000	137,407,000
costs of goods sold																																																							34,359,000
net income from continued operations																																																							-5,440,000
loss per share for continuing operations — basic and diluted																																																							-240
other non-cash adjustments																																																								-207,000	-354,000	-1,662,000	540,000	226,000	418,000	-1,268,000	1,229,000	-675,000	-1,682,000	-13,698,000	4,275,000	1,862,000	-4,349,000	926,000	1,180,000	-749,000	-347,000	-5,378,000	-120,000	-81,000	1,025,000				-487,000
additional investments in company-owned life insurance policies																																																											-269,000	-242,000	-504,000
purchases of software, property, and equipment																																																								-708,000	-756,000
repurchases of common shares
net increase in cash																																																												-10,894,000	-15,568,000	41,100,000	-23,762,000	-2,818,000	14,771,000	-36,167,000															-102,618,000		2,686,000	3,427,000	56,033,000		-65,444,000	-38,722,000	-63,698,000
discontinued operations:
income from operations of tsg
gain on sale of tsg
benefit from income taxes
gain on the redemption of corporate-owned life insurance policies
proceeds from redemption of corporate-owned life insurance policies
assets
current assets:
cash and cash equivalents																																																									4,862,000
prepaid expenses and other current assets																																																									1,824,000
total current assets																																																									111,184,000
goodwill																																																									5,358,000
other non-current assets																																																									964,000
property and equipment																																																									1,194,000
total assets																																																									118,700,000
liabilities
current liabilities:
capital lease obligations — current																																																									152,000
total current liabilities																																																									79,548,000
capital lease obligations — non-current																																																									403,000
other non-current liabilities																																																									50,000
total liabilities																																																									80,001,000
add: loss (income) from discontinued operations																																																																		-804,000	1,477,000
adjustments to reconcile income
impairment of investment in the reserve fund’s primary fund
gain on cost investment																																																																			-6,000
loss on disposal of property and equipment
proceeds from (claim on) the reserve fund’s primary fund																																																														2,435,000	0
proceeds from redemption of cost basis investment																																																																		0
acquisition of business, net of cash acquired
purchase of property and equipment																																																													-1,753,000	-3,634,000	-3,749,000	-2,462,000	-3,461,000	-2,721,000	-1,732,000	-1,839,000	-764,000	-2,794,000	-2,279,000	-2,023,000	-1,679,000
issuance of common shares																																																														56,000	0	0	33,000					1,000	-1,000	757,000	690,000
cash flows of discontinued operations — operating
cash at beginning of year
cash at end of year
supplemental disclosures of cash flow information:
cash payments for interest
cash (refunds) payments for income taxes
acquisitions of property and equipment under capital leases
change in value of available-for-sale securities, net of taxes
balance at april 1, 2008																																																																					5,997,000
cash dividends
non-cash stock based compensation expense
restricted shares issued from treasury shares
comprehensive loss:
unrealized translation adjustment
unrealized gain on securities net of in tax benefits
net actuarial gains and prior service cost on curtailment of defined benefit pension plans, net of 871 in taxes
total comprehensive loss
balance at march 31, 2009
restricted shares issued
shares issued upon exercise of stock options
tax deficit related to exercise of stock options
comprehensive income:
unrealized loss on securities
net actuarial gains and prior service cost on defined benefit pension plans, net of 104 in taxes
total comprehensive income
balance at march 31, 2010
shares issued upon exercise of stock options and ssars
shares withheld for taxes upon exercise of stock options and ssars or vesting of restricted shares
net actuarial gains and prior service cost on curtailment of defined benefit pension plans, net of 467 in taxes
balance at march 31, 2011
add: income from discontinued operations																																																															-3,000						16,000						11,000	-6,000	14,000				143,000
purchases of internal use software, property, and equipment
1.
balance at april 1, 2010																																																												0	-664,000
change during the three months ended june 30, 2010																																																												0	-204,000
balance at june 30, 2010																																																												0	-868,000
net income for the three months ended june 30, 2010
change during the three months ended september 30, 2010
balance at september 30, 2010
net income for the three months ended september 30, 2010
total comprehensive loss for the six months ended september 30, 2010
total comprehensive loss for the three months ended june 30, 2010
impairment of investment in cost basis company
gain on redemption of cost investment
gain on sale of securities
proceeds from borrowings against corporate-owned life insurance policies
purchase of treasury shares																																																																							-34,384,000
balance at april 1, 2007
record cumulative effect of unrecognized tax positions
self tender offer — buyback of common shares for treasury
self tender offer expenses
nonvested shares issued from treasury shares
tax benefit related to exercise of stock options
unrealized loss on securities net of 8 in taxes
net actuarial losses and prior service cost on defined benefit pension plans, net of 505 in taxes
balance at march 31, 2008
unrealized loss on securities net of in tax benefits
net actuarial losses and prior service cost on defined benefit pension plans, net of 871 in taxes
nonvested shares issued
net actuarial losses and prior service cost on defined benefit pension plans, net of 104 in taxes
impairment of property and equipment
impairment of goodwill and intangible assets																																																																		83,760,000	0	112,020,000	54,203,000
gain on investment in the reserve fund’s primary fund
gain on redemption of cost basis investment
changes in working capital:
proceeds from borrowings against company-owned life insurance policies																																																															0	0	12,500,000
resolution of contingencies
income from operations of ied																																																																	9,000
income from operations of tsg’s china and hong kong businesses																																																															55,000	-54,000	2,000
loss on sale of tsg’s china and hong kong businesses
income tax benefit
gain on partial redemption of investment in the reserve fund’s primary fund
taxes payable																																																																	-3,058,000
payments under credit facilities																																																																	-5,000,000
income tax expense
adjustments to reconcile
(gain) loss on cost investment
claim on the reserve fund’s primary fund																																																																		2,389,000
proceeds from sale of business
proceeds from escrow settlement																																																																										0	0
cash flows of discontinued operations
cash payments for income taxes, net of refunds received
balance at april 1, 2006
unrealized gain on securities net of 54 in taxes
minimum pension liability, net of 477 in taxes
reversal of unearned compensation in restricted stock award
adjustment to initially apply fasb statement no. 158, net of 1,432 in taxes
purchase of common shares for treasury
balance at march 31, 2007
fasb statement no. 158 net actuarial losses and prior service cost, net of 505 in taxes
record cumulative effect — fin 48
self tender expenses
fasb statement no. 158 net actuarial losses and prior service cost, net of 871 in taxes
operating activities:
adjustments to reconcile net
accrued innovative earnout																																																																			0
investing activities:
acquisition of businesses, net of cash acquired																																																																			0	0	-2,381,000		11,000	-100,678,000	-112,074,000
financing activities:
principal payment under long term obligations																																																																			-24,000	-307,000	260,000		-18,000	-120,000	-51,000		-38,000	-59,438,000	-43,000
cash flows from discontinued operations:
cash at beginning of period																																																																			0	-661,000	70,596,000		0	0	604,667,000	0	0	0	147,850,000				241,880,000				149,903,000		0	0	318,543,000		0
cash at end of period																																																																			22,559,000	20,343,000	29,509,000		-29,412,000	-198,107,000	365,923,000	503,657,000	5,280,000	-26,953,000	122,683,000				139,262,000				205,936,000		-65,444,000	-38,722,000	254,845,000		-29,273,000
earnings per share — basic
earnings per share — diluted
gain on redemption of investment in affiliated company																																																																							0	0	-1,330,000
claim on the reserve primary fund
proceeds from redemption of investment in cost basis investment
earnings per share – basic
earnings per share – diluted
(gain) loss on equity investment																																																																					-34,000
proceeds from redemption of investment in affiliated company																																																																							0	0	4,770,000
cash flows of discontinued operations operating cash flows																																																																					1,028,000
additions:
relating to positions taken during current year																																																																					216,000
reductions:
relating to tax settlements																																																																					-228,000
due to business acquisitions																																																																					-455,000
balance at june 30, 2008																																																																					5,530,000
investment impairment
gain on redemption of investment by affiliated company
loss on redemption of mandatorily redeemable convertible trust preferred securities
other working capital																																																																																	818,000		-189,000	-318,000	383,000
proceeds from sale of investment in affiliated company
purchase of marketable securities
redemption of mandatorily redeemable convertible trust preferred securities
distributions on mandatorily redeemable convertible trust preferred securities
other																																																																																	-78,000	4,027,000	3,386,000	-4,782,000	-3,005,000				514,000		-80,000
balance at april 1, 2005
unrealized gain on securities net of 4 in taxes
tax benefit related to forfeiture of restricted stock
shares issued upon conversion of trust preferred securities
forfeiture of restricted stock award
restricted stock award
amortization of unearned compensation
balance at march 31, 2006
unrealized gain on securities net of 8 in taxes
minimum pension liability, net of 505 in taxes
2.
earnings per share —diluted
less: loss (income) from discontinued operations																																																																									65,000
earnings per share – basic and diluted
loss on redemption of mandatorily redeemable convertible
trust preferred securities
distributions on mandatorily redeemable convertible trust
preferred securities
balance at april 1, 2004
shares returned to trust
retirement of subscribed-for shares
issuance of treasury shares
balance at march 31, 2005
loss on disposal of plant and equipment																																																																											0	0	1,000				1,000
acquisition of property and equipment																																																																											-685,000	-550,000	-859,000
proceeds from issuance of common stock																																																																											452,000	577,000	201,000				3,843,000
effect of foreign currency fluctuations on cash																																																																											-101,000	15,000	96,000	3,000	-309,000
net income, as reported																																																																											8,522,000	6,362,000	290,000								3,850,000
compensation cost based on fair value method, net of taxes																																																																											1,000	-808,000	170,000
pro forma net income																																																																											8,523,000	5,894,000	120,000								3,669,000
as reported																																																																											280	210	10								140
pro forma																																																																											280										130
(a) includes stock compensation expense, net of taxes, for restricted stock awards of:																																																																											-2,000
gain on sale of investment in affiliated company
earnings per share — basic and diluted
proceeds from redemption of investment by affiliated company
proceeds from sale of property and equipment																																																																																		0	0	0	105,000
proceeds from sale of investments
buyback of senior notes
repurchase of common stock
balance at april 1, 2003
unrealized gain on securities net of 1.0 million in taxes
reclassification of unrealized gains into earnings, net of 1.0 million in taxes
value change in subscribed-for shares
balance at march 31, 2004
net cash from continuing operations:
net cash from discontinued operations																																																																															-168,000
loss on redemption of convertible trust preferred securities																																																																																	4,811,000
changes in working capital
acquisition of business																																																																																	-27,784,000
additions to property and equipment																																																																																	-310,000				-228,000				-111,000	-1,533,000	-1,603,000
redemption of convertible trust preferred securities																																																																																	-107,536,000
gain from discontinued operations
cumulative effect of change in accounting principle
acquisition of businesses, less cash acquired
purchases of property and equipment																																																																																		-421,000	-287,000
buyback of convertible trust preferred securities
issuance of common stock
revolving credit borrowings
revolving credit payments
accounts receivable securitization financing borrowings
accounts receivable securitization financing payments
cash flows from (used for) continuing operations
distributions on convertible trust preferred securities
gain on buyback of convertible preferred securities
gain on sale of investment
loss on buyback of senior notes
(gain) loss on disposal of property and equipment
other non-cash items
proceeds from sale of investment
buyback of convertible preferred securities																																																																																									-18,250,000
gain on sale of property and equipment
gain on sale of plant and equipment																																																																																					34,000
compensation cost based on fair value method																																																																																					181,000
income from continuing operations, including cumulative effect of change in accounting principle																																																																																							9,120,000	-3,046,000	-708,000
acquisitions of businesses																																																																																										-45,000
severance costs
facilities
asset impairment
total restructuring charges
non-cash transactions:
cash flows from operating activities:
cash flows from investing activities:
investments in affiliates
cash flows from financing activities:
(payments) borrowings on notes payable
debt financing costs paid
issuance of common shares under company stock option plan
available-for-sale securities
other equity investments
payments on notes payable																																																																																											0
revolving credit (payments) borrowings																																																																																											-124,070,000
asset securitization financing borrowings
other debt payments
net change in cash																																																																																											-29,273,000

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