7Baggers

Thryv Holdings Inc
(NASDAQ:THRY) 

THRY stock logo

Thryv Holdings, Inc. provides digital marketing solutions and cloud-based tools to the small-to-medium sized businesses (SMBs). It operates through three segments: SaaS (Software as a Service), Marketing Services, and Thryv International. The company provides Thryv, an SMB end-to-end customer experi...

Founded: 2013
Full Time Employees: 2,604
Sector: Communication Services
Industry: Internet Content & Information

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At a glance:
Bull Thesis:
Bear Thesis:
Main Competitors:
Moat:
Income Statements:
Quarterly
Annual
    Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 2014-03-31 2013-12-31 2013-09-30 2013-06-30 
                                    
      revenue
    167,684,000 191,619,000 201,555,000 210,470,000 181,371,000 186,596,000 179,852,000 224,084,000 233,624,000 183,822,000 251,421,000 245,555,000 279,368,000 280,650,000 333,995,000 308,375,000 244,439,000 297,290,000 291,047,000 280,606,000 246,928,000 240,325,000           
      yoy
    -7.55% 2.69% 12.07% -6.08% -22.37% 1.51% -28.47% -8.74% -16.37% -34.50% -24.72% -20.37% 14.29% -5.60% 14.76% 9.90% -1.01% 23.70%               
      qoq
    -12.49% -4.93% -4.24% 16.04% -2.80% 3.75% -19.74% -4.08% 27.09% -26.89% 2.39% -12.10% -0.46% -15.97% 8.31% 26.16% -17.78% 2.15% 3.72% 13.64% 2.75%            
      cost of services
    58,428,000 61,282,000 65,090,000 63,850,000 62,083,000 63,569,000 67,871,000 75,496,000 79,983,000 80,178,000 91,336,000 90,747,000 100,463,000 105,011,000 106,013,000 110,519,000 93,109,000 104,167,000 112,607,000 98,160,000 87,755,000 87,347,000           
      gross profit
    109,256,000 130,337,000 136,465,000 146,620,000 119,288,000 123,027,000 111,981,000 148,588,000 153,641,000 103,644,000 160,085,000 154,808,000 178,905,000 175,639,000 227,982,000 197,856,000 151,330,000 193,123,000 178,440,000 182,446,000             
      yoy
    -8.41% 5.94% 21.86% -1.32% -22.36% 18.70% -30.05% -4.02% -14.12% -40.99% -29.78% -21.76% 18.22% -9.05% 27.76% 8.45%                 
      qoq
    -16.17% -4.49% -6.93% 22.91% -3.04% 9.86% -24.64% -3.29% 48.24% -35.26% 3.41% -13.47% 1.86% -22.96% 15.23% 30.74% -21.64% 8.23% -2.20%              
      gross margin %
    65.16% 68.02% 67.71% 69.66% 65.77% 65.93% 62.26% 66.31% 65.76% 56.38% 63.67% 63.04% 64.04% 62.58% 68.26% 64.16% 61.91% 64.96% 61.31% 65.02% 0% 0% NaN% NaN% NaN% NaN% NaN% NaN% NaN% NaN% NaN% NaN% 
      operating expenses:
                                    
      sales and marketing
    47,948,000 22,508,000 68,409,000 64,724,000 70,051,000 68,162,000 66,484,000 65,409,000 70,091,000 74,755,000 75,683,000 76,343,000 86,773,000 89,891,000 91,813,000 93,955,000 99,536,000 94,343,000 87,394,000 76,540,000 61,067,000 60,775,000           
      research and development
    11,431,000                                
      general and administrative
    45,819,000 58,554,000 48,017,000 52,356,000 52,271,000 62,067,000 50,972,000 51,841,000 52,416,000 48,267,000 53,695,000 47,680,000 56,892,000 54,670,000 52,650,000 52,194,000 46,540,000 32,983,000 33,100,000 41,279,000 39,563,000 34,176,000 52,000,000 36,000,000 37,000,000 75,000,000 16,000,000 50,000,000 23,000,000 55,000,000 54,000,000 69,000,000 
      total operating expenses
    105,198,000 120,173,000 116,426,000 117,080,000 122,322,000 130,229,000 200,550,000 117,250,000 122,507,000 123,022,000 129,378,000 124,023,000 245,665,000 144,561,000 144,685,000 146,149,000 146,076,000 127,326,000 124,105,000 117,819,000 229,522,000 218,936,000 360,000,000 345,000,000 380,000,000 474,000,000 427,000,000 469,000,000 449,000,000 1,005,000,000 539,000,000 481,000,000 
      operating income
    4,058,000 10,164,000 20,039,000 29,540,000 -3,034,000 -7,202,000 -88,569,000 31,338,000 31,134,000 -19,378,000 30,707,000 30,785,000 -66,760,000 31,078,000 83,297,000 51,707,000 5,254,000 65,797,000 54,335,000 64,627,000 17,406,000 21,389,000 4,000,000 42,000,000 26,000,000 -41,000,000 25,000,000 5,000,000 7,000,000 -591,000,000 -142,000,000 -136,000,000 
      yoy
    -233.75% -241.13% -122.63% -5.74% -109.74% -62.83% -388.43% 1.80% -146.64% -162.35% -63.14% -40.46% -1370.65% -52.77% 53.30% -19.99% -69.82% 207.62% 1258.38% 53.87% -33.05% -152.17% -84.00% 740.00% 271.43% -93.06% -117.61% -103.68%     
      qoq
    -60.07% -49.28% -32.16% -1073.63% -57.87% -91.87% -382.62% 0.66% -260.67% -163.11% -0.25% -146.11% -314.81% -62.69% 61.09% 884.15% -92.01% 21.10% -15.93% 271.29% -18.62% 434.72% -90.48% 61.54% -163.41% -264.00% 400.00% -28.57% -101.18% 316.20% 4.41%  
      operating margin %
    2.42% 5.30% 9.94% 14.04% -1.67% -3.86% -49.25% 13.98% 13.33% -10.54% 12.21% 12.54% -23.90% 11.07% 24.94% 16.77% 2.15% 22.13% 18.67% 23.03% 7.05% 8.90% Infinity% Infinity% Infinity% -Infinity% Infinity% Infinity% Infinity% -Infinity% -Infinity% -Infinity% 
      other income:
                                    
      interest expense
    -4,141,000 -5,548,000 -5,834,000 -5,981,000 -6,067,000 -4,940,000 -8,194,000 -10,001,000 -13,359,000 -15,131,000 -16,292,000 -16,488,000 -16,318,000 -13,720,000 -13,756,000 -13,108,000 -10,708,000 -12,050,000 -14,502,000 -11,607,000 -11,889,000 -11,442,000 88,000,000 87,000,000 85,000,000 87,000,000 89,000,000 90,000,000 90,000,000 95,000,000 99,000,000 79,000,000 
      interest expense, related party
    -2,466,000 -2,600,000 -2,751,000 -2,971,000 -3,006,000 -4,783,000 -3,320,000 -2,174,000      -850,000 -896,000 -1,759,000 -4,278,000 -4,496,000 -4,668,000 -4,065,000 -3,099,000 -4,167,000           
      net periodic pension cost
    -345,000 -552,750 -665,000                              
      other income
    1,433,000 278,000 682,000 2,557,000 392,000 -3,163,000 218,000   -876,000  -366,000 -119,000 6,941,000 2,404,000 6,222,000                 
      loss before income tax benefit
    -1,461,000                                
      income tax benefit
    6,003,000 -5,348,000 -5,817,000  2,865,000 -1,578,000 5,375,000 -6,618,000  10,241,000 3,428,000      986,000 -13,802,000               
      net income
    4,542,000 -9,660,000 5,654,000 13,931,000 -9,618,000   5,548,000 8,424,000 -27,046,000 15,978,000 9,314,000 -50,445,000 13,280,000 58,002,000 33,511,000 5,088,000 35,624,000 24,359,000 36,506,000 109,800,000 -145,000        -560,000,000 -132,000,000 -68,000,000 
      yoy
    -147.22%   151.10% -214.17%   -40.43% -116.70% -303.66% -72.45% -72.21% -1091.45% -62.72% 138.11% -8.20% -95.37% -24668.28%               
      qoq
    -147.02% -270.85% -59.41% -244.84%    -34.14% -131.15% -269.27% 71.55% -118.46% -479.86% -77.10% 73.08% 558.63% -85.72% 46.25% -33.27% -66.75% -75824.14%         324.24% 94.12%  
      net income margin %
    2.71% -5.04% 2.81% 6.62% -5.30% 0% 0% 2.48% 3.61% -14.71% 6.36% 3.79% -18.06% 4.73% 17.37% 10.87% 2.08% 11.98% 8.37% 13.01% 44.47% -0.06% NaN% NaN% NaN% NaN% NaN% NaN% NaN% -Infinity% -Infinity% -Infinity% 
      other comprehensive loss:
                                    
      foreign currency translation adjustment, net of tax
    -395,000 -39,000 -272,000 -72,000 -187,000 -882,000 1,330,000 67,000 -265,000 -1,842,000 -302,000 -2,188,000                     
      comprehensive income
    4,147,000 2,359,000 5,382,000 13,859,000 -9,805,000   5,615,000 8,159,000 -28,888,000 15,676,000 7,126,000 -46,048,000 5,360,000 47,863,000 38,959,000 5,586,000 31,524,000            -540,000,000 -136,000,000 -75,000,000 
      net income per common share:
                                    
      basic
    100 -220 130 320 -220   150 240 -780 460 270 -1,480 390 1,690 980 150 1,050 720 1,100 3,480            
      diluted
    100 -210 130 310 -220   150 220 -780 430 250 -1,370 370 1,610 880 110 950 660 1,070 3,260            
      weighted-average shares used for eps calculation
                                    
      basic
    44,207,794,000 43,621,796,000 43,747,896,000 43,744,144,000 43,412,366,000 37,142,271,000 36,308,992,000 36,004,324,000 35,186,121,000 34,848,899,000 34,575,338,000 34,606,864,000 34,336,493,000 34,269,274,000 34,250,706,000 34,159,979,000 33,607,446,000 34,013,897,000 33,622,666,000 33,108,422,000 31,522,845,000 30,857,617,000           
      diluted
    45,246,486,000 44,476,869,000 44,459,176,000 44,303,331,000 43,412,366,000 37,142,271,000 36,308,992,000 37,631,825,000 37,985,785,000 34,848,899,000 36,863,295,000 36,981,652,000 36,506,095,000 35,811,473,000 36,137,989,000 37,957,685,000 36,495,746,000 37,620,116,000 36,687,030,000 34,013,480,000 33,795,594,000 30,857,617,000           
      impairment charges
          83,094,000      102,000,000  222,000    3,611,000  5,497,000 1,184,000           
      income before income tax benefit
     -4,312,000 11,471,000  -12,483,000   12,166,000  -37,287,000 12,550,000      4,102,000 49,426,000               
      other comprehensive income:
                                    
      other components of net periodic pension cost
       -778,000 -768,000 -1,185,750 -1,581,000 -1,581,000 -1,581,000           453,000 -10,924,000 -30,175,000           
      income before income tax expense
       22,367,000     13,821,000   13,810,000 35,713,750 19,521,000 80,202,000 43,132,000                 
      income tax expense
       -8,436,000     -5,397,000   -4,496,000 -9,515,500 -6,241,000 -22,200,000 -9,621,000                 
      (loss) before income tax benefit
         -18,864,750 -101,446,000                          
      net
         -20,524,750 -96,071,000                -67,000,000 -42,000,000 -59,000,000 -56,500,000 -59,000,000 -85,000,000 -82,000,000    
      comprehensive
         -20,241,750 -94,741,000                -65,000,000 -43,000,000 -56,000,000 -54,250,000 -54,000,000 -83,000,000 -80,000,000    
      net (loss) per common share:
                                    
      basic
         -570 -2,650                          
      diluted
         -570 -2,650                          
      other expense
           -5,416,000 -2,373,000        3,000 -98,000 -2,966,000 -1,093,000             
      other components of net periodic pension (cost) benefit
             -1,902,000 -1,865,000 -121,000 1,323,750 -3,928,000                   
      foreign currency translation adjustment
                -3,152,750 -7,920,000 -10,139,000 5,448,000 498,000 -4,100,000               
      other components of net periodic pension benefit
                  9,153,000 70,000 13,831,000 273,000 272,000              
      income before (provision) for income taxes
                      32,471,000 48,315,000             
      (provision) for income taxes
                      -8,112,000 -11,809,000             
      depreciation and amortization
                        35,640,000 35,454,000 101,000,000 103,000,000 106,000,000 160,000,000 161,000,000 161,000,000 161,000,000 241,000,000 242,000,000 193,000,000 
      loss on early extinguishment of debt
                                    
      income before benefit for income taxes
                        -8,506,000 -24,395,000           
      benefit for income taxes
                        118,306,000 24,250,000  -2,000,000         
      operating revenue
                          364,000,000 387,000,000 406,000,000 433,000,000 452,000,000 474,000,000 456,000,000 414,000,000 397,000,000 345,000,000 
      operating expenses
                                    
      selling
                          84,000,000 82,000,000 96,000,000 103,000,000 106,000,000 112,000,000 115,000,000 110,000,000 113,000,000 95,000,000 
      cost of service
                          123,000,000 124,000,000 141,000,000 136,000,000 144,000,000 146,000,000 150,000,000 141,000,000 130,000,000 124,000,000 
      (loss) before gains on early extinguishment of debt and (benefit) for income taxes
                          -84,000,000          
      gains on early extinguishment of debt
                              2,000,000      
      (loss) before (benefit) for income taxes
                          -84,000,000   -57,500,000 -62,000,000 -85,000,000 -83,000,000    
      (benefit) for income taxes
                          -17,000,000   -1,000,000 -3,000,000  -1,000,000    
      other comprehensive
                                    
      adjustments for pension and other post-employment benefits, net of taxes
                          2,000,000 -1,000,000 3,000,000 -60,000,000 5,000,000 2,000,000 2,000,000 20,000,000 -4,000,000 -7,000,000 
      basic and diluted (loss) per common share
                          -3,880,000 -2,390,000 -3,390,000 -3,270,000 -3,410,000 -4,930,000 -4,740,000    
      basic and diluted weighted-average common shares outstanding
                          17,400,000 17,400,000 17,400,000 17,300,000 17,300,000 17,300,000 17,300,000 14,900,000 17,200,000 14,700,000 
      (loss) before gain on early extinguishment of debt and benefit for income taxes
                           -45,000,000         
      gain on early extinguishment of debt
                           1,000,000         
      (loss) before benefit for income taxes
                           -44,000,000 -59,000,000        
      (loss) before reorganization items, gains on early extinguishment of debt and (benefit) for income taxes
                             -58,000,000 -64,000,000      
      reorganization items
                                 1,000,000  1,000,000 
      (loss) before reorganization items and (benefit) for income taxes
                               -85,000,000 -83,000,000    
      (loss) before reorganization items, gains on early extinguishment of debt and provision for income taxes
                                 -686,000,000 -241,000,000  
      income before provision for income taxes
                                 -678,000,000 -241,000,000 -216,000,000 
      provision for income taxes
                                 -118,000,000 -109,000,000 -148,000,000 
      other comprehensive income
                                    
      basic and diluted earnings per common share
                                 -36,600,000 -7,660,000 -4,560,000 
      income before reorganization items, gains on early extinguishment of debt and provision for income taxes
                                   -215,000,000 
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 2014-03-31 2013-12-31 2013-09-30 2013-06-30 2013-03-31 
                                       
        assets
                                       
        current assets
                                       
        cash and cash equivalents
      7,952,000 10,752,000 11,551,000 10,838,000 10,993,000 16,311,000 12,453,000 15,519,000 14,394,000 14,676,000 15,245,000 15,395,000 16,031,000 14,312,000 13,746,000 21,446,000 11,262,000 10,374,000 15,785,000 29,841,000 2,406,000 1,771,000 192,000,000 191,000,000 171,000,000 171,000,000 145,000,000 146,000,000 179,000,000 156,000,000 234,000,000 244,000,000 0.1 
        accounts receivable
      147,083,000 136,394,000 139,849,000 133,658,000 139,894,000 161,620,000 176,364,000 193,725,000 204,119,000 198,828,000 243,893,000 271,905,000 284,698,000 290,103,000 296,619,000 305,729,000 279,053,000 313,285,000 312,457,000 354,737,000 296,570,000 326,240,000 124,000,000 131,000,000 142,000,000 151,000,000 151,000,000 168,000,000 175,000,000 218,000,000 176,000,000 209,000,000  
        contract assets, net of allowance of 2 in 2026 and 2 in 2025
      433,000                                 
        taxes receivable
      22,710,000 8,134,000 8,338,000 7,136,000 7,493,000 6,218,000 2,706,000 1,516,000 2,855,000 19,087,000 3,640,000 7,918,000 11,553,000 12,860,000 14,821,000 15,248,000 14,711,000 1,890,000 1,890,000 9,154,000 9,229,000 27,818,000            
        prepaid expenses
      14,459,000 10,939,000 17,272,000 21,716,000 30,806,000 13,923,000 18,383,000 23,124,000 31,606,000 22,801,000 29,318,000 39,580,000 25,092,000 28,253,000 32,463,000 43,112,000 22,418,000                 
        deferred costs
      7,472,000 11,548,000 11,775,000 10,772,000 9,486,000 8,402,000 10,184,000 12,796,000 15,106,000 15,085,000            11,821,000            
        other current assets
      643,000 679,000 2,317,000 2,282,000 2,035,000 2,119,000 1,780,000 5,822,000 2,359,000 2,624,000 15,557,000 24,463,000 11,864,000 12,626,000 13,470,000 14,572,000 13,596,000      3,000,000  2,000,000         
        total current assets
      200,752,000 178,857,000 193,924,000 189,067,000 202,687,000 210,720,000 230,938,000 260,620,000 275,017,000 274,572,000 309,399,000 388,631,000 378,316,000 387,093,000 399,906,000 428,915,000 370,645,000 391,251,000 400,107,000 463,640,000 369,698,000 424,248,000 507,000,000 476,000,000 475,000,000 497,000,000 497,000,000 535,000,000 581,000,000 609,000,000 793,000,000 893,000,000  
        fixed assets and capitalized software
      50,101,000 50,885,000 47,528,000 41,863,000 41,998,000 44,478,000 37,142,000 37,805,000 37,836,000 37,951,000 38,569,000 38,115,000 42,334,000 42,144,000 45,078,000 49,965,000 50,938,000 70,269,000 76,315,000 123,281,000 89,044,000 86,429,000 38,000,000 45,000,000 54,000,000 64,000,000 76,000,000 84,000,000 92,000,000 106,000,000 120,000,000 128,000,000  
        goodwill
      253,809,000 253,809,000 253,809,000 253,809,000 253,809,000 253,318,000 218,884,000 300,995,000 299,626,000 567,773,000 569,780,000 564,934,000 566,004,000 664,619,000 668,821,000 673,713,000 671,886,000 676,440,000 678,793,000 679,559,000 609,457,000 609,457,000 315,000,000 315,000,000 315,000,000 315,000,000 315,000,000 315,000,000 315,000,000 315,000,000 396,000,000 396,000,000  
        intangible assets
      24,471,000 25,929,000 27,774,000 29,804,000 31,956,000 34,259,000 3,453,000 6,640,000 11,626,000 24,268,000 31,321,000 33,019,000 34,715,000 45,330,000 61,387,000 77,457,000 82,577,000 101,189,000 123,907,000 145,647,000 31,777,000 60,561,000 515,000,000 608,000,000 701,000,000 794,000,000 941,000,000 1,088,000,000 1,234,000,000 1,381,000,000 1,991,000,000 2,217,000,000  
        deferred tax assets
      120,238,000 133,221,000 136,194,000 141,502,000 146,530,000 143,495,000 139,769,000 152,171,000 131,357,000 114,406,000 122,548,000 115,796,000 113,859,000 126,721,000 118,639,000 108,912,000 90,565,000 114,062,000 106,069,000 97,941,000 93,099,000  47,000,000    9,000,000 9,000,000 12,000,000 9,000,000 34,000,000   
        other assets
      44,367,000 45,886,000 42,570,000 31,659,000 26,754,000 25,895,000 24,567,000 27,252,000 31,373,000 21,412,000 29,610,000 31,772,000 42,649,000 23,974,000 26,503,000 30,753,000 33,891,000 24,278,000 26,944,000 34,410,000 21,902,000 10,576,000            
        total assets
      693,738,000 688,587,000 701,799,000 687,704,000 703,734,000 712,165,000 654,753,000 785,483,000 786,835,000 1,040,382,000 1,101,227,000 1,172,267,000 1,177,877,000 1,289,881,000 1,320,334,000 1,369,715,000 1,300,502,000 1,377,489,000 1,412,135,000 1,544,478,000 1,214,977,000 1,214,046,000 1,419,000,000 1,494,000,000 1,600,000,000 1,722,000,000 1,898,000,000 2,084,000,000 2,275,000,000 2,464,000,000 3,358,000,000 3,701,000,000 0.1 
        liabilities and stockholders' equity
                                       
        current liabilities
                                       
        accounts payable
      10,853,000 9,764,000 6,069,000 3,926,000 5,894,000 13,011,000 6,946,000 8,661,000 19,743,000 8,138,000 7,341,000 8,980,000 18,972,000 18,203,000 8,254,000 16,433,000 8,610,000 16,929,000 30,024,000 19,981,000 8,927,000 16,215,000            
        accrued liabilities
      84,225,000 91,246,000 88,241,000 85,612,000 80,828,000 95,462,000 98,439,000 110,193,000 89,142,000 97,720,000 106,606,000 127,229,000 126,810,000 133,063,000 143,559,000 146,350,000 131,813,000 153,234,000 168,602,000 157,537,000 139,613,000 165,903,000            
        current portion of unrecognized tax benefits
      1,803,000 28,303,000 27,759,000 27,224,000 26,703,000 26,196,000 25,623,000 25,060,000 24,515,000 23,415,000 22,969,000 32,675,000 31,919,000 31,243,000 30,658,000 30,171,000 29,771,000 31,018,000 30,615,000 30,417,000 30,022,000 32,259,000            
        contract liabilities
      36,790,000 28,875,000 33,614,000 27,060,000 42,873,000 40,315,000 32,534,000 25,668,000 45,846,000 27,119,000 20,136,000 47,782,000 41,854,000 31,733,000 24,041,000 61,471,000 51,726,000 35,109,000 32,233,000 47,909,000 18,942,000 18,769,000            
        current portion of term loan
      15,750,000 10,500,000 5,250,000 5,250,000 15,750,000 7,875,000 35,783,000 35,783,000                          
        current portion of term loan, related party
      10,500,000 7,000,000 3,500,000 3,500,000 10,500,000 5,250,000 16,717,000 16,717,000                          
        other current liabilities
      3,340,000 3,905,000 4,920,000 5,326,000 6,847,000 8,151,000 5,906,000 6,022,000 7,953,000 9,522,000 10,887,000 10,164,000 10,937,000 11,644,000 17,069,000 18,114,000 15,214,000 14,238,000 12,898,000 20,324,000 9,896,000             
        total current liabilities
      163,261,000 179,593,000 169,353,000 157,898,000 189,395,000 196,260,000 221,948,000 228,104,000 239,699,000 235,914,000 237,939,000 296,830,000 300,492,000 295,886,000 293,581,000 342,539,000 307,134,000 320,528,000 344,372,000 346,168,000 207,400,000 249,690,000 2,506,000,000 342,000,000 360,000,000 404,000,000 364,000,000 396,000,000 419,000,000 466,000,000 461,000,000 532,000,000  
        term loan
      120,716,000 125,419,000 130,149,000 134,862,000 139,565,000 146,885,000 157,794,000 183,772,000 239,331,000 253,874,000 295,179,000 311,483,000 345,256,000 349,044,000 382,254,000 375,422,000                  
        term loan, net, related party
      82,063,000 85,448,000 88,764,000 92,075,000 95,382,000 100,436,000 75,610,000 87,820,000                          
        abl facility
      29,534,000 25,120,000 40,518,000 39,916,000 37,790,000 23,891,000 21,900,000 18,000,000 55,737,000 57,393,000 68,278,000 72,231,000 54,554,000 58,856,000 56,609,000 62,975,000 39,929,000 56,181,000 58,022,000 43,682,000 79,238,000 81,641,000            
        pension obligations
      44,016,000 44,171,000 39,841,000 39,258,000 38,699,000 38,014,000 73,723,000 72,279,000 70,828,000 76,076,000 74,321,000 72,584,000 72,590,000 111,942,000 115,655,000 132,456,000 140,167,000 168,793,000 174,217,000 184,642,000 190,827,000 198,290,000            
        other liabilities
      28,738,000 10,697,000 12,098,000 8,811,000 9,672,000 9,759,000 9,246,000 12,448,000 14,174,000 20,029,000 21,184,000 24,086,000 22,205,000 25,568,000 28,049,000 31,606,000 35,212,000 41,318,000 44,756,000 48,947,000 36,266,000 623,000 4,000,000 3,000,000 2,000,000  1,000,000 1,000,000 1,000,000 1,000,000 1,000,000 1,000,000  
        total long-term liabilities
      305,067,000 290,855,000 311,370,000 314,922,000 321,108,000 318,985,000 338,273,000 374,319,000 380,070,000 407,372,000 458,962,000 480,384,000 495,118,000 572,069,000 615,139,000 670,735,000 678,653,000 752,516,000 798,060,000 969,114,000 810,802,000 927,501,000            
        commitments and contingencies
                                       
        stockholders' equity
                                       
        common stock - 0.01 par value...
      729,000 720,000 717,000 717,000 715,000 706,000 638,000 638,000 633,000 625,000 618,000 616,000 613,000 612,000 611,000 609,000 608,000 606,000 604,000 598,000 596,000 575,000            
        additional paid-in capital
      1,307,891,000 1,303,144,000 1,296,216,000 1,290,326,000 1,282,424,000 1,272,476,000 1,177,078,000 1,170,798,000 1,159,754,000 1,143,493,000 1,121,804,000 1,112,420,000 1,105,701,000 1,099,313,000 1,094,362,000 1,087,054,000 1,084,288,000 1,079,340,000 1,076,124,000 1,058,504,000 1,059,624,000 1,008,243,000 1,556,000,000 1,556,000,000 1,555,000,000 1,554,000,000 1,553,000,000 1,553,000,000 1,552,000,000 1,551,000,000 1,551,000,000 1,551,000,000  
        treasury stock
      -499,735,000 -498,103,000 -497,934,000 -492,854,000 -492,744,000 -488,903,000 -488,824,000 -488,757,000 -488,087,000 -485,768,000 -485,730,000 -469,941,000 -468,879,000 -468,879,000 -468,879,000 -468,879,000 -468,879,000 -468,613,000 -468,613,000 -468,613,000 -468,613,000 -467,331,000            
        accumulated other comprehensive loss
      -15,906,000 -15,511,000 -15,472,000 -15,200,000 -15,128,000 -14,941,000 -14,059,000 -15,389,000 -15,456,000 -20,593,000       -8,047,000                 
        accumulated deficit
      -567,569,000 -572,111,000 -562,451,000 -568,105,000 -582,036,000 -572,418,000 -580,301,000 -484,230,000 -489,778,000 -240,661,000 -213,615,000 -229,593,000 -238,907,000 -188,462,000 -201,742,000 -259,744,000 -293,255,000 -298,343,000 -333,967,000 -358,326,000 -394,832,000 -504,632,000            
        total stockholders' equity
      225,410,000 218,139,000 221,076,000 214,884,000 193,231,000 196,920,000 94,532,000 183,060,000 167,066,000 397,096,000 404,326,000 395,053,000 382,267,000 421,926,000 411,614,000 356,441,000 314,715,000 304,445,000 269,703,000 229,196,000 196,775,000 36,855,000            
        total liabilities and stockholders' equity
      693,738,000 688,587,000 701,799,000 687,704,000 703,734,000 712,165,000 654,753,000 785,483,000 786,835,000 1,040,382,000 1,101,227,000 1,172,267,000 1,177,877,000 1,289,881,000 1,320,334,000 1,369,715,000 1,300,502,000 1,377,489,000 1,412,135,000 1,544,478,000 1,214,977,000 1,214,046,000            
        contract assets, net of allowance of 2 in 2025 and 29 in 2024
       411,000                                
        contract assets, net of allowance of 52 in 2025 and 29 in 2024
        2,822,000                               
        contract assets, net of allowance of 47 in 2025 and 29 in 2024
         2,665,000                              
        contract assets, net of allowance of 33 in 2025 and 29 in 2024
          1,980,000                             
        contract assets, net of allowance of 29 in 2024 and 35 in 2023
           2,127,000                            
        contract assets, net of allowance of 33 in 2024 and 35 in 2023
            9,068,000                           
        contract assets, net of allowance of 37 in 2024 and 35 in 2023
             8,118,000                          
        contract assets, net of allowance of 39 in 2024 and 35 in 2023
              4,578,000                         
        current portion of long-term debt
              52,500,000 70,000,000 70,000,000 70,000,000 70,000,000 70,000,000 70,000,000 70,000,000 70,000,000 70,000,000                
        contract assets, net of allowance of 23 in 2023 and 33 in 2022
               1,471,000                        
        indemnification asset
                 27,250,000 26,495,000 25,818,000 25,233,000 24,746,000 24,346,000 25,594,000 25,190,000 24,346,000 24,346,000 25,911,000            
        contract assets, net of allowance of 28 in 2023 and 33 in 2022
                1,746,000                       
        accumulated other comprehensive income
                -18,751,000 -18,449,000 -16,261,000 -20,658,000 -12,738,000 -2,599,000  -8,545,000 -4,445,000 -2,967,000              
        contract assets, net of allowance of 30 in 2023 and 33 in 2022
                 2,120,000                      
        deferred tax liabilities
                  513,000 832,000 2,224,000 7,374,000 10,798,000  1,179,000 30,706,000 508,000 12,391,000 65,000,000 28,000,000 29,000,000 30,000,000 29,000,000 31,000,000 35,000,000 28,000,000 161,000,000 178,000,000  
        contract assets, net of allowance of 33 in 2022 and 88 in 2021
                  2,583,000                     
        term loan, related party
                   25,827,000 30,348,000 60,902,000                  
        contract assets, net of allowance of 42 in 2022 and 88 in 2021
                   3,121,000                    
        contract assets, net of allowance of 50 in 2022 and 88 in 2021
                    3,554,000                   
        contract assets, net of allowance of 59 in 2022 and 88 in 2021
                     4,062,000                  
        contract assets, net of allowance of 88 in 2021 and 338 in 2020
                      5,259,000                 
        new term loan
                      309,672,000 333,938,000 365,189,000 372,454,000              
        new term loan, related party
                      142,875,000 152,286,000 154,697,000 234,098,000              
        senior term loan
                                       
        senior term loan, related party
                          113,482,000 155,600,000            
        leaseback obligations
                         54,585,000 54,798,000             
        contract assets, net of allowance of 114 in 2021 and 338 in 2020
                       7,024,000                
        prepaid expenses and other current assets
                       33,084,000 36,370,000 36,277,000 26,172,000             
        contract assets, net of allowance of 157 and 338
                        8,415,000               
        new term loan, current
                        70,000,000 70,000,000              
        contract assets, net of allowance of 244 and 338
                         9,285,000              
        contract assets, net of allowance of 338 and 0
                          10,975,000             
        senior term loan, net of debt issuance costs of 445 and 593
                          335,683,000             
        contract assets, net of allowance of 404 and 0
                           12,484,000            
        prepaid expenses and other
                           18,203,000 23,000,000 18,000,000 12,000,000 14,000,000 19,000,000 20,000,000 20,000,000 27,000,000 18,000,000 18,000,000  
        operating lease right-of-use assets
                           20,015,000            
        debt issuance costs
                           2,760,000            
        current portion of financing obligations
                           698,000            
        current portion of operating lease liability
                           5,947,000            
        accrued interest
                           9,899,000 29,000,000 20,000,000 11,000,000 20,000,000 11,000,000 20,000,000 11,000,000 20,000,000 12,000,000 32,000,000  
        senior term loan, net of debt issuance costs of 482 and 593
                           348,528,000            
        financing obligations, net of current portion
                           55,005,000            
        stock option liability
                           37,661,000            
        long-term disability insurance
                           10,003,000            
        unrecognized tax benefits, net of current portion
                           1,911,000            
        operating lease liability, net of current portion
                           25,848,000            
        deferred directory costs
                            121,000,000 136,000,000 150,000,000 161,000,000 161,000,000 177,000,000 179,000,000 183,000,000 168,000,000 147,000,000  
        pension assets
                            42,000,000 44,000,000 49,000,000 45,000,000 60,000,000 53,000,000 42,000,000 41,000,000 43,000,000 50,000,000  
        other non-current assets
                            2,000,000 6,000,000 6,000,000         
        liabilities and shareholders'
                                       
        current maturities of long-term debt
                            2,298,000,000 124,000,000 132,000,000 124,000,000 123,000,000 131,000,000 153,000,000 154,000,000 160,000,000 162,000,000  
        accounts payable and accrued liabilities
                            111,000,000 122,000,000 132,000,000 167,000,000 133,000,000 135,000,000 135,000,000 166,000,000 177,000,000 189,000,000  
        deferred revenue
                            68,000,000 76,000,000 85,000,000 93,000,000 97,000,000 110,000,000 120,000,000 126,000,000 112,000,000 116,000,000  
        long-term debt
                             2,211,000,000 2,250,000,000 2,272,000,000 2,320,000,000 2,385,000,000 2,473,000,000 2,521,000,000 2,691,000,000 2,776,000,000  
        employee benefit obligations
                            117,000,000 118,000,000 125,000,000 127,000,000 89,000,000 121,000,000 115,000,000 132,000,000 163,000,000 169,000,000  
        unrecognized tax benefits
                            11,000,000 11,000,000 11,000,000 11,000,000 13,000,000 14,000,000 14,000,000 19,000,000 23,000,000 51,000,000  
        shareholders'
                                       
        common stock
                                      0.1 
        retained
                            -2,759,000,000 -2,692,000,000 -2,650,000,000 -2,591,000,000 -2,446,000,000 -2,387,000,000 -2,302,000,000 -2,220,000,000 -1,639,000,000 -1,507,000,000  
        accumulated other comprehensive
                            -81,000,000 -83,000,000 -82,000,000 -85,000,000 -25,000,000 -30,000,000 -32,000,000 -34,000,000 -54,000,000 -50,000,000  
        total shareholders'
                            -1,284,000,000 -1,219,000,000 -1,177,000,000 -1,122,000,000        
        total liabilities and shareholders'
                            1,419,000,000 1,494,000,000 1,600,000,000 1,722,000,000        
        cash flows from operating activities
                                       
        net
                            -168,000,000 -101,000,000 -59,000,000         
        reconciliation of net (loss) to net cash from operating activities:
                                       
        depreciation and amortization
                            310,000,000 209,000,000 106,000,000         
        benefit from deferred income taxes
                            -14,000,000 -4,000,000 -3,000,000         
        benefit from unrecognized tax benefits
                                       
        benefit from bad debts
                            15,000,000 8,000,000 5,000,000         
        non-cash interest expense
                            82,000,000 53,000,000 25,000,000         
        stock-based compensation expense
                            2,000,000 1,000,000 1,000,000         
        employee retiree benefits
                            7,000,000 2,000,000 1,000,000         
        employee benefit plan amendments
                                       
        gains on early extinguishment of debt
                            -1,000,000           
        changes in assets and liabilities:
                                       
        other items
                            -3,000,000 -1,000,000          
        net cash from operating activities
                            199,000,000 136,000,000 46,000,000         
        cash flows from investing activities
                                       
        additions to fixed assets and capitalized software
                            -11,000,000 -9,000,000 -3,000,000         
        sales of fixed assets
                            5,000,000 5,000,000          
        net cash (used in) investing activities
                            -6,000,000 -4,000,000 -3,000,000         
        cash flows from financing activities
                                       
        debt repayments
                            -167,000,000 -107,000,000 -38,000,000         
        debt issuance costs and other financing items
                            -5,000,000 -5,000,000 -5,000,000         
        net cash (used in) financing activities
                            -172,000,000 -112,000,000 -43,000,000         
        increase in cash and cash equivalents
                            21,000,000 20,000,000          
        cash and cash equivalents, beginning of year
                            171,000,000 171,000,000 171,000,000         
        cash and cash equivalents, end of period
                            192,000,000 191,000,000 171,000,000         
        supplemental information
                                       
        cash interest on debt
                            177,000,000 122,000,000 66,000,000         
        cash income taxes
                            7,000,000 7,000,000 3,000,000         
        gain on early extinguishment of debt
                             -1,000,000          
        assets held for sale
                                12,000,000 15,000,000 16,000,000 16,000,000 21,000,000 21,000,000  
        other non‑current assets
                               7,000,000    12,000,000 15,000,000 17,000,000  
        balance, december 31, 2011
                                       
        net income
                                       
        issuance of equity based awards
                                       
        other comprehensive income, net of tax
                                       
        balance, december 31, 2012
                                       
        acquisition of supermedia
                                       
        balance, december 31, 2013
                                       
        balance, december 31, 2014
                                       
        other non current assets
                                9,000,000 9,000,000 11,000,000     
        liabilities and shareholders' equity
                                       
        shareholders' equity
                                       
        total shareholders' equity
                                -918,000,000 -864,000,000 -782,000,000 -703,000,000 -142,000,000 -6,000,000  
        total liabilities and shareholders' equity
                                1,898,000,000 2,084,000,000 2,275,000,000 2,464,000,000 3,358,000,000 3,701,000,000  
        unbilled accounts receivable
                                    131,000,000 242,000,000  
        accrued tax receivable
                                    11,000,000 12,000,000  
        current deferred tax liabilities
                                     33,000,000  
        liabilities and shareholder's equity
                                       
        total liabilities
                                       
        shareholder's equity
                                       
        total liabilities and shareholder's equity
                                      0.1 
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2015-09-30 2015-06-30 2015-03-31 2014-12-31 2014-09-30 2014-06-30 2014-03-31 2013-12-31 2013-09-30 2013-06-30 2013-03-31 
                                        
          cash flows from operating activities
                                        
          net income
        4,542,000 -9,660,000 5,654,000 13,931,000 -9,618,000   5,548,000 8,424,000 -27,046,000 15,978,000 9,314,000 -50,445,000 13,280,000 58,002,000 33,511,000 5,088,000 35,624,000 24,359,000 36,506,000 109,800,000        -560,000,000 -132,000,000   
          adjustments to reconcile net income to net cash from operating activities:
                                        
          depreciation and amortization
        9,166,000 8,137,000 9,615,000 10,191,000 11,516,000 11,645,000 12,519,000 14,072,000 14,553,000 15,842,000 15,667,000 15,431,000 22,438,000 23,393,000 20,592,000 21,969,000 24,798,000 31,049,000 29,908,000 19,718,000 35,640,000 101,000,000 103,000,000 106,000,000 160,000,000 161,000,000 161,000,000 161,000,000 241,000,000 242,000,000   
          amortization of deferred commissions
        1,349,000 4,203,000 3,487,000 3,445,000 3,499,000 4,032,000 4,627,000 4,775,000 4,849,000 5,272,000                       
          amortization of debt issuance costs
        741,000 782,000 806,000 818,000 830,000 871,000 896,000 945,000 1,310,000 1,359,000 1,360,000 1,361,000 1,422,000 1,444,000 1,442,000 1,441,000 1,488,000 1,501,000 1,497,000 433,000 267,000            
          deferred income taxes
        13,026,000 2,958,000 5,357,000 5,296,000 -2,986,000 6,553,000 12,237,000 -20,950,000 -3,110,000 9,943,000 -7,460,000 -1,675,000 8,103,000 -6,470,000 -11,081,000 -5,671,000 37,385,000 -6,384,000 -38,190,000 -13,249,000 -104,983,000            
          provision for credit losses and service credits
        3,630,000 4,208,000 4,475,000 5,238,000 3,782,000 6,012,000 4,317,000 4,704,000 7,475,000 4,014,000 5,825,000 5,755,000 7,646,000 5,282,000 7,576,000 5,467,000                 
          stock-based compensation expense
        4,750,000 5,698,000 5,807,000 6,008,000 7,737,000 6,465,000 6,011,000 6,353,000 5,289,000 5,462,000 5,798,000 5,393,000 4,488,000 4,402,000 3,810,000 1,928,000 1,862,000 2,340,000 1,921,000 1,971,000 1,300,000 1,000,000 1,000,000 2,000,000   1,000,000   
          net periodic pension cost
        345,000 6,606,000                               
          gain on foreign currency exchange rates
        -1,433,000                   835,000             
          other
        2,000 378,000 393,000 -355,000 4,097,000 3,000 -18,000 -3,152,000   -756,000 -3,355,000 -312,000 -639,000 1,440,000 -288,000 609,000 -23,000 6,000             
          changes in working capital items:
                                        
          accounts receivable
        -4,820,000 -4,283,000 -20,957,000 -1,448,000 16,840,000 5,006,000 17,238,000 10,673,000 -9,750,000 34,163,000 8,807,000 16,268,000 3,688,000 1,368,000 2,063,000 -12,361,000 25,577,000 -21,700,000 43,645,000 26,846,000 25,640,000 1,000,000 7,000,000 4,000,000 -6,000,000 12,000,000 -2,000,000 37,000,000     
          prepaid expenses, deferred costs, and other assets
        -23,160,000                                
          accounts payable and accrued liabilities
        -31,631,000 3,369,000 4,415,000 1,823,000 -22,338,000 -12,418,000 -16,536,000 8,182,000 -5,754,000 -24,815,000 -32,139,000 -6,515,000 -4,149,000 -7,484,000 -19,697,000 -9,775,000 -61,506,000 -13,244,000 16,325,000 -67,458,000 -19,416,000 -20,000,000 -19,000,000 -47,000,000 33,000,000 -19,000,000 -1,000,000 -40,000,000 -5,000,000 -25,000,000   
          contract liabilities
        7,737,000                17,061,000 3,863,000 -15,704,000 2,547,000 174,000            
          other liabilities
        17,229,000 3,231,000 8,972,000 -18,162,000 369,000 1,319,000 3,697,000 -23,074,000 1,189,000 5,098,000 -31,941,000 2,711,000 3,044,000 5,556,000 -38,504,000 3,303,000                 
          net cash from operating activities
        1,473,000 22,207,000 22,246,000 29,556,000 -10,481,000 26,143,000 35,980,000 22,222,000 5,438,000 45,912,000 25,425,000 32,311,000 44,352,000 47,318,000 27,576,000 29,327,000 49,032,000 39,737,000 67,598,000 14,204,000 58,182,000 63,000,000 90,000,000 46,000,000 83,000,000 103,000,000 102,000,000 100,000,000 110,000,000 111,000,000   
          capital expenditures
          
          free cash flows
        1,473,000 22,207,000 22,246,000 29,556,000 -10,481,000 26,143,000 35,980,000 22,222,000 5,438,000 45,912,000 25,425,000 32,311,000 44,352,000 47,318,000 27,576,000 29,327,000 49,032,000 39,737,000 67,598,000 14,204,000 58,182,000 63,000,000 90,000,000 46,000,000 83,000,000 103,000,000 102,000,000 100,000,000 110,000,000 111,000,000   
          cash flows from investing activities
                                        
          additions to fixed assets and capitalized software
        -6,926,000 -9,899,000 -7,636,000 -7,770,000 -7,085,000 -8,807,000 -8,500,000 -8,952,000 -7,278,000 -8,904,000 -8,880,000 -5,136,000 -9,888,000 -9,697,000 -5,649,000 -3,999,000 -6,796,000 -5,738,000 -10,647,000 -3,668,000 -10,727,000 -2,000,000 -6,000,000 -3,000,000 -3,000,000 -6,000,000 -6,000,000 -3,000,000 -3,000,000 -9,000,000   
          net cash from investing activities
        -6,926,000 -9,899,000 -7,636,000 -7,770,000 -7,228,000 -85,694,000 -8,500,000 -8,952,000 -7,278,000 -8,902,000 -17,994,000 -5,136,000 -9,888,000 -9,713,000 -6,423,000 -26,002,000 -1,215,000 -6,918,000 -10,584,000 -177,858,000 -10,727,000 -2,000,000 -1,000,000 -3,000,000 10,000,000 -6,000,000 -6,000,000 -3,000,000 -3,000,000 -9,000,000   
          cash flows from financing activities
                                        
          proceeds from abl facility
        90,777,000 71,991,000 97,211,000 96,670,000 109,647,000 81,425,000 17,500,000 24,728,000 205,351,000 213,761,000 210,616,000 272,857,000 229,607,000 258,142,000 186,173,000 302,374,000 252,645,000 247,795,000 295,873,000 249,936,000 274,889,000            
          payments of abl facility
        -86,363,000 -87,390,000 -96,609,000 -94,544,000 -95,748,000 -79,433,000 -13,600,000 -62,465,000 -198,459,000 -224,645,000 -214,571,000 -255,179,000 -233,908,000 -255,896,000 -192,539,000 -279,327,000 -268,897,000 -249,636,000 -281,533,000 -285,492,000 -277,291,000            
          principal payments on finance lease obligation
        -216,000 -210,000                               
          net cash from financing activities
        2,577,000 -14,544,000 -13,870,000 -22,339,000 12,279,000 64,662,000 -34,932,000 -8,956,000 -1,558,000 -37,187,000 -17,896,000 -17,055,000 -33,401,000 -36,215,000 -27,867,000 6,386,000 -48,429,000 -35,962,000 -68,317,000 191,796,000 -46,820,000 -60,000,000 -69,000,000 -43,000,000 -67,000,000 -98,000,000 -129,000,000 -74,000,000 -185,000,000 -112,000,000   
          effect of exchange rate changes on cash, cash equivalents and restricted cash
        80,000 -4,000 -1,000 468,000 124,000 -1,224,000 328,000 275,000 -723,000                        
          decrease in cash, cash equivalents and restricted cash
        -2,796,000                                
          cash, cash equivalents and restricted cash, beginning of period
        10,869,000 1,000 17,760,000 20,530,000                        
          cash, cash equivalents and restricted cash, end of period
        8,073,000 -2,239,000 739,000 -85,000 12,454,000 3,887,000 -7,124,000 4,589,000 16,409,000                        
          supplemental information
                                        
          cash paid for interest
        6,858,000 7,429,000 7,672,000 8,224,000 8,256,000 8,719,000 10,921,000 12,467,000 11,911,000 14,437,000 14,584,000 15,008,000 14,649,000 17,520,000 12,949,000 11,966,000 14,246,000 14,883,000 20,322,000 17,286,000 16,086,000            
          cash paid for income taxes
        -5,587,000 800,000 1,029,000 2,195,000 1,178,000 453,000 1,617,000 11,428,000 1,915,000 186,000 8,411,000 -992,000 4,586,000 16,739,000 21,513,000 15,421,000 5,402,000 20,080,000 22,658,000 15,753,000 9,042,000            
          impairment charges
                   102,000,000     5,497,000            
          loss on foreign currency exchange rates
         -383,000 -339,000    -218,000 -1,222,000 2,373,000   -881,000 2,856,000 -2,825,000 -2,699,000 1,077,000                 
          loss on early extinguishment of debt
                         299,000             
          loss from the remeasurement of the indemnification asset
                                        
          changes in working capital items, excluding acquisitions:
                                        
          contract assets
         2,411,000 -158,000 -684,000 147,000 6,942,000 -950,000 -3,540,000 -1,670,000 274,000 374,000 463,000 538,000 433,000 508,000 1,285,000 1,791,000 1,435,000 956,000 1,446,000 1,172,000            
          acquisition of a business, net of cash acquired
            -143,000       -16,000 -774,000 -22,003,000 -1,180,000 -174,190,000             
          proceeds from term loan
             -28,036,000                          
          proceeds from term loan, related party
             28,036,000                          
          payments of term loan
         -5,250,000   -11,467,000 -26,497,000 -309,286,000 -9,368,000 -42,500,000 -17,500,000 -35,000,000 -31,001,000 -36,336,000 -21,384,000 -15,444,000                 
          payments of term loan, related party
         -3,500,000   -14,783,000 -12,378,000      -2,675,000 -3,616,000 -2,056,000                 
          debt issuance costs
             -161,000                          
          repurchases of common stock
                                       
          proceeds from exercise of stock warrants
                                        
          proceeds from common stock offering, net of offering expenses
                                        
          increase in cash, cash equivalents and restricted cash
               4,589,000 -4,121,000                        
          non-cash investing and financing activities
                                        
          repurchase of treasury stock as a result of the settlement of the indemnification asset
                                       
          prepaid expenses and other assets
          -5,553,000 4,716,000 -20,672,000 8,218,000 3,535,000 7,555,000 -18,169,000 13,399,000 24,769,000 -14,679,000 -13,967,000 8,563,000 14,842,000 -6,920,000 9,268,000 4,383,000 3,431,000 -10,998,000             
          other components of net periodic pension cost
           778,000 768,000  1,581,000 1,581,000 1,581,000 1,902,000 1,865,000 121,000        -453,000 10,924,000            
          purchase of treasury stock
                                     
          (decrease) in cash, cash equivalents and restricted cash
            -5,306,000                            
          other components of net periodic pension benefit
                                        
          non-cash loss from the remeasurement of the indemnification asset
                                       
          bargain purchase gain
                    -638,000 -3,240,000 292,000 -7,297,000                 
          net
                             -67,000,000 -42,000,000 -59,000,000  -59,000,000 -85,000,000 -82,000,000     
          adjustments to reconcile net (loss) to net cash from operating activities:
                                        
          effect of exchange rate changes on cash and cash equivalents
                  50,000 -290,000 783,000 -983,000 -1,168,000 541,000 1,513,000 -2,627,000 -112,000 -707,000             
          increase in cash and cash equivalents and restricted cash
                  -10,415,000 9,830,000 1,846,000 407,000 -7,882,000 10,252,000 901,000 -5,770,000               
          cash and cash equivalents and restricted cash, beginning of period
                  18,180,000 13,557,000               
          cash and cash equivalents and restricted cash, end of period
                  -10,415,000 28,010,000 1,846,000 407,000 -7,882,000 23,809,000 901,000 -5,770,000               
          other components of net periodic pension (benefit) cost
                        -13,831,000 -273,000               
          proceeds from the sale of assets
                                        
          payments of senior term loan
                        -335,821,000 -41,118,000            
          payments of senior term loan, related party
                        -113,789,000 -13,882,000            
          proceeds from exercises of stock options and stock warrants
                    1,901,000 550,000 3,499,000 839,000                 
          other components of net periodic pension
                     3,928,000 -9,153,000 -70,000                 
          proceeds from the sale of fixed assets
                                        
          provision for credit losses
                        4,820,000 2,919,000 -1,726,000 2,018,000             
          provision for service credits
                        768,000 1,876,000 4,191,000 4,528,000 4,282,000            
          loss on termination of leaseback obligations
                                      
          loss on disposal/write-off of fixed assets and capitalized software
                        -5,492,000 -59,000 15,000 68,000            
          non-cash loss from remeasurement of indemnification asset
                        1,247,000 -404,000   1,565,000            
          operating lease liability
                        -1,004,000 41,000 -2,004,000 -403,000 -8,000            
          settlement of stock option liability
                                       
          proceeds from new term loan
                        418,070,000             
          proceeds from new term loan, related party
                        260,930,000             
          payments of new tern loan
                        -24,016,000 -24,110,000               
          payments of new term loan, related party
                        -10,984,000 -10,890,000               
          proceeds from senior term loan
                                        
          proceeds from senior term loan, related party
                                        
          proceeds from exercise of stock options
                                        
          proceeds from private placement
                                        
          payments of lease obligations
                                        
          accrued income taxes
                          -6,339,000 9,597,000 -22,365,000            
          proceeds from the sale of building and fixed assets
                                       
          increase in cash and cash equivalents
                           27,435,000  1,000,000   26,000,000 -1,000,000 -33,000,000 23,000,000 -78,000,000 -10,000,000   
          cash and cash equivalents, beginning of period
                           2,406,000           0.1 
          cash and cash equivalents, end of period
                           29,841,000 635,000 1,000,000 20,000,000 171,000,000  -1,000,000 -33,000,000 179,000,000  -10,000,000 243,999,999.9 0.1 
          prepaid and other assets
                            7,757,000            
          payments of original term facility, upon extinguishment
                                        
          payments of original term facility, upon extinguishment, related party
                                        
          payments of original term facility, prior to extinguishment
                                        
          payments of original term facility, prior to extinguishment, related party
                                        
          provision for bad debt
                                        
          deferred costs
                                        
          payments of financing obligations
                                        
          (decrease) in cash and cash equivalents
                                        
          reconciliation of net (loss) to net cash from operating activities:
                                        
          provision for deferred income taxes
                             -10,000,000 -1,000,000 -3,000,000 15,000,000 1,000,000 -2,000,000 -3,000,000 -119,000,000    
          provision for unrecognized tax benefits
                                -2,000,000    -4,000,000    
          provision for bad debts
                             7,000,000 3,000,000 5,000,000 6,000,000 5,000,000 9,000,000 6,000,000 3,000,000 8,000,000   
          non-cash interest expense
                             29,000,000 28,000,000 25,000,000 24,000,000 24,000,000 23,000,000 22,000,000     
          employee retiree benefits
                             5,000,000 1,000,000 1,000,000 -3,000,000 11,000,000 -1,000,000 -15,000,000 -2,000,000   
          employee benefit plan amendments
                                       
          gains on early extinguishment of debt
                                       
          changes in assets and liabilities:
                                        
          deferred directory costs
                             15,000,000 14,000,000 11,000,000 2,000,000 16,000,000 3,000,000 5,000,000 -3,000,000 -23,000,000   
          other current assets
                               2,000,000 3,000,000 3,000,000 5,000,000 2,000,000 1,000,000   
          other items
                             -2,000,000   -6,000,000 -2,000,000 -5,000,000 4,000,000 11,000,000    
          sales of fixed assets
                                       
          debt repayments
                             -60,000,000 -69,000,000 -38,000,000 -67,000,000 -98,000,000 -128,000,000 -74,000,000 -184,000,000 -112,000,000   
          debt issuance costs and other financing items
                             -5,000,000       
          cash and cash equivalents, beginning of year
                             171,000,000 156,000,000   
          cash interest on debt
                             55,000,000 56,000,000 66,000,000 60,000,000 71,000,000 64,000,000 74,000,000 72,000,000 96,000,000   
          cash income taxes
                             4,000,000 3,000,000 2,000,000   -1,000,000   
          gain on early extinguishment of debt
                                        
          reconciliation of net income to net cash from operating activities:
                                        
          impairment charge
                                        
          non-cash reorganization items
                                      
          cash acquired in acquisition
                                       
          proceeds from sale of building
                                        
          cash and cash equivalents, end of year
                                        
          gain on sale of assets
                                        
          cash acquired in acquisition and other
                                        
          amortization of debt discount
                                     17,000,000   
          other non-cash interest expense
                                     6,000,000   
          accounts receivable and unbilled accounts receivable
                                     136,000,000   
          change in cash and cash equivalents