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cash flows from operating activities:
net income	2,927,000,000	3,427,000,000	2,936,000,000	3,151,000,000	2,929,000,000	3,144,000,000	2,400,000,000	2,503,000,000	2,420,000,000	3,319,000,000	1,895,000,000	1,741,000,000	1,548,000,000	3,189,000,000	2,319,000,000	-1,248,000,000	2,457,000,000	4,032,000,000	5,021,000,000	2,442,000,000	2,251,000,000	3,116,000,000	2,571,000,000	2,311,000,000	2,137,000,000	3,740,000,000	2,745,000,000	2,333,000,000	2,265,000,000	3,407,000,000	-4,024,000,000	2,232,000,000	2,210,000,000	3,232,000,000	2,239,000,000	2,032,000,000	1,832,000,000	2,814,000,000	2,142,000,000	2,198,000,000	1,747,000,000	2,757,000,000	2,496,000,000	2,501,000,000	2,184,000,000	3,646,000,000	2,565,000,000	2,553,000,000	2,191,000,000	3,806,000,000	2,504,000,000	2,581,000,000	2,034,000,000	3,452,000,000	2,497,000,000	2,192,000,000	1,840,000,000	3,209,000,000	2,115,000,000	1,871,000,000	1,352,000,000	2,363,000,000	1,190,000,000	1,458,000,000	1,124,000,000	1,891,000,000	1,329,000,000	1,296,000,000	1,077,000,000	2,037,000,000	1,340,000,000	1,304,000,000	840,000,000	1,604,000,000	1,033,000,000	967,000,000	670,000,000	1,300,000,000
adjustments to reconcile net income to net cash from operating activities:
depreciation	1,351,000,000	1,152,000,000	1,003,000,000	908,000,000	804,000,000	811,000,000	808,000,000	798,000,000	712,000,000	716,000,000	672,000,000	591,000,000	547,000,000	563,000,000	496,000,000	459,000,000	454,000,000	410,000,000	385,000,000	386,000,000	356,000,000	357,000,000	348,000,000	341,000,000	336,000,000	330,000,000	334,000,000	280,000,000	286,000,000	287,000,000	305,000,000	288,000,000	285,000,000	278,000,000	259,000,000	241,000,000	222,000,000	228,000,000	214,000,000	210,000,000	219,000,000	210,000,000	178,000,000	164,000,000	160,000,000	156,000,000	150,000,000	152,000,000	150,000,000	146,000,000	139,000,000	134,000,000	127,000,000	136,000,000	124,000,000	109,000,000	117,000,000	85,000,000	89,000,000	95,000,000	99,000,000	102,000,000	73,000,000	62,000,000	61,000,000		64,000,000	70,000,000	64,000,000		65,000,000	70,000,000	67,000,000	65,000,000	60,000,000	65,000,000	59,000,000	63,000,000
amortization of intangible assets	420,000,000	544,000,000	548,000,000	591,000,000	624,000,000	743,000,000	749,000,000	755,000,000	763,000,000	870,000,000	886,000,000	907,000,000	919,000,000	268,000,000	279,000,000	300,000,000	303,000,000	342,000,000	347,000,000	345,000,000	345,000,000	365,000,000	400,000,000	407,000,000	414,000,000	424,000,000	407,000,000	424,000,000	434,000,000	415,000,000	394,000,000	400,000,000	411,000,000	441,000,000	397,000,000	302,000,000	311,000,000	355,000,000	408,000,000	423,000,000	452,000,000	507,000,000	526,000,000	569,000,000	547,000,000	568,000,000	560,000,000	577,000,000	595,000,000	596,000,000	586,000,000	584,000,000	619,000,000	640,000,000	606,000,000	592,000,000	592,000,000	599,000,000	612,000,000	614,000,000	603,000,000	604,000,000	502,000,000	436,000,000	431,000,000		437,000,000	426,000,000	413,000,000		292,000,000	290,000,000	285,000,000	255,000,000	222,000,000	203,000,000	198,000,000	185,000,000
deferred income taxes	515,000,000	-540,000,000	-496,000,000	-450,000,000	-151,000,000	-384,000,000	-706,000,000	-532,000,000	-517,000,000	-914,000,000	-401,000,000	-508,000,000	-344,000,000	-163,000,000	-163,000,000	-805,000,000	-15,000,000	50,000,000	-2,432,000,000	-216,000,000	173,000,000	-453,000,000	-135,000,000	-249,000,000	-14,000,000	-450,000,000	-513,000,000	-116,000,000	-112,000,000	2,000,000	-708,000,000	-64,000,000	159,000,000	-597,000,000	8,000,000	-42,000,000	145,000,000	38,000,000	-60,000,000	-53,000,000	-30,000,000	-62,000,000	-165,000,000	-253,000,000	-68,000,000	59,000,000	-100,000,000	-106,000,000	-101,000,000	-225,000,000	148,000,000	-104,000,000	64,000,000	209,000,000	-63,000,000	-21,000,000	-116,000,000	-79,000,000	-98,000,000	-61,000,000	-15,000,000	-149,000,000	-146,000,000	-141,000,000	-75,000,000		-151,000,000	-98,000,000	-53,000,000		-58,000,000	-96,000,000	24,000,000					75,000,000
stock-based compensation	1,124,000,000	1,300,000,000	1,198,000,000	1,169,000,000	1,007,000,000	1,047,000,000	1,049,000,000	1,029,000,000	849,000,000	964,000,000	924,000,000	909,000,000	750,000,000	713,000,000	674,000,000	681,000,000	545,000,000	442,000,000	479,000,000	488,000,000	428,000,000	386,000,000	361,000,000	397,000,000	446,000,000	394,000,000	427,000,000	396,000,000	436,000,000	396,000,000	389,000,000	419,000,000	403,000,000	333,000,000	371,000,000	327,000,000	319,000,000	269,000,000	261,000,000	254,000,000	253,000,000	244,000,000	234,000,000	240,000,000	215,000,000	222,000,000	201,000,000	182,000,000	200,000,000	189,000,000	180,000,000	193,000,000	193,000,000	185,000,000	176,000,000	150,000,000	148,000,000	127,000,000	129,000,000	124,000,000	130,000,000	126,000,000	122,000,000	104,000,000	84,000,000		88,000,000	95,000,000	91,000,000		65,000,000	67,000,000	101,000,000	61,000,000	48,000,000	48,000,000	50,000,000
other	164,000,000	245,000,000	124,000,000	168,000,000	130,000,000	89,000,000	300,000,000	162,000,000	169,000,000	174,000,000	198,000,000	133,000,000	156,000,000	138,000,000	258,000,000	-149,000,000	-27,000,000	-266,000,000	43,000,000	106,000,000	78,000,000	72,000,000	50,000,000	57,000,000	60,000,000	13,000,000	26,000,000	66,000,000	52,000,000	37,000,000	-144,000,000	34,000,000	47,000,000	27,000,000	11,000,000	46,000,000	39,000,000	27,000,000	39,000,000	32,000,000	45,000,000	201,000,000	23,000,000	57,000,000	46,000,000	239,000,000	21,000,000	34,000,000	17,000,000	35,000,000	40,000,000	43,000,000	37,000,000	17,000,000	14,000,000	26,000,000	27,000,000	26,000,000	18,000,000	-2,000,000	26,000,000	-66,000,000	23,000,000	16,000,000	40,000,000
changes in operating assets and liabilities:
increase in trade receivables	-245,000,000	-341,000,000	139,000,000	-370,000,000	-81,000,000	-556,000,000
decrease in prepaid expenses and other assets	59,000,000	-337,000,000	-73,000,000	309,000,000	367,000,000	85,000,000	156,000,000	32,000,000	269,000,000	-198,000,000	394,000,000	77,000,000	44,000,000	-60,000,000	-192,000,000	-7,000,000	270,000,000	13,000,000	64,000,000	165,000,000	380,000,000		80,000,000	157,000,000	481,000,000			18,000,000	309,000,000		-62,000,000	-417,000,000	555,000,000		-13,000,000	-114,000,000	435,000,000		-44,000,000	-240,000,000	379,000,000		-77,000,000	164,000,000	275,000,000										-337,000,000	-45,000,000	469,000,000	-247,000,000	-19,000,000	-68,000,000	348,000,000		140,000,000	-16,000,000	251,000,000		-52,000,000	-9,000,000	397,000,000			-134,000,000	161,000,000			-63,000,000	86,000,000
decrease in accounts payable and other liabilities	-334,000,000	25,000,000	510,000,000	-612,000,000	-531,000,000	88,000,000	366,000,000	-591,000,000	-457,000,000	502,000,000	2,000,000	-619,000,000	-166,000,000	-50,000,000	235,000,000	-205,000,000	-713,000,000	224,000,000	1,000,000	46,000,000	-294,000,000	539,000,000	-119,000,000	-103,000,000	-813,000,000		-283,000,000	197,000,000	-561,000,000	342,000,000	12,000,000	444,000,000	-1,062,000,000		-363,000,000	514,000,000	-1,013,000,000		70,000,000	393,000,000	-1,353,000,000		-343,000,000	227,000,000	-1,088,000,000		-197,000,000	461,000,000	-994,000,000	371,000,000	-122,000,000	153,000,000	-943,000,000	633,000,000	-47,000,000	68,000,000	-1,374,000,000	701,000,000	-201,000,000	278,000,000	-898,000,000	482,000,000	-319,000,000	119,000,000	-642,000,000		-75,000,000	-116,000,000	-906,000,000		69,000,000	128,000,000	-679,000,000
increase in income taxes payable	-391,000,000				24,000,000				69,000,000				145,000,000												-121,000,000	-43,000,000	269,000,000	-689,000,000	10,000,000	699,000,000	7,422,000,000	-10,000,000	32,000,000							-163,000,000	-204,000,000			111,000,000	80,000,000					888,000,000	-294,000,000	-230,000,000	-329,000,000	-205,000,000	75,000,000	25,000,000	159,000,000
increase in deferred revenues	2,550,000,000	119,000,000	-419,000,000	-1,851,000,000	2,305,000,000	353,000,000	154,000,000	-2,168,000,000	2,317,000,000	525,000,000	-113,000,000	-1,665,000,000	2,034,000,000				1,486,000,000				1,745,000,000			-2,079,000,000	1,761,000,000			-2,089,000,000	2,213,000,000				1,785,000,000	865,000,000	-122,000,000	-1,969,000,000	1,761,000,000	652,000,000	11,000,000	-2,058,000,000	2,071,000,000				1,816,000,000				1,442,000,000				1,243,000,000				1,004,000,000				734,000,000				582,000,000		153,000,000	-858,000,000	651,000,000		18,000,000	-686,000,000	756,000,000				373,000,000	296,000,000
net cash from operating activities	8,140,000,000	6,157,000,000	5,933,000,000	1,304,000,000	7,427,000,000	6,081,000,000	5,475,000,000	143,000,000	6,974,000,000	5,647,000,000	4,275,000,000	849,000,000	6,394,000,000	3,985,000,000	3,845,000,000	-3,682,000,000	5,391,000,000	4,842,000,000	3,704,000,000	1,388,000,000	5,953,000,000	3,614,000,000	3,012,000,000	513,000,000	6,000,000,000	4,422,000,000	2,861,000,000	546,000,000	6,722,000,000	4,660,000,000	3,310,000,000	850,000,000	6,566,000,000	4,466,000,000	2,699,000,000	1,086,000,000	5,875,000,000	3,730,000,000	3,474,000,000	501,000,000	5,856,000,000	4,283,000,000	2,263,000,000	1,062,000,000	6,728,000,000	4,456,000,000	3,027,000,000	1,146,000,000	6,292,000,000	4,564,000,000	3,194,000,000	795,000,000	5,671,000,000	4,057,000,000	3,010,000,000	1,255,000,000	5,421,000,000	3,777,000,000	2,676,000,000	944,000,000	3,817,000,000	2,511,000,000	1,781,000,000	651,000,000	3,738,000,000		2,257,000,000	750,000,000	3,240,000,000		1,804,000,000	602,000,000	2,701,000,000	2,215,000,000	1,439,000,000	243,000,000	1,623,000,000	1,679,000,000
cash flows from investing activities:
purchases of marketable securities and other investments	-471,000,000	-434,000,000	-202,000,000	-159,000,000	-477,000,000	-329,000,000	-159,000,000	-182,000,000	-333,000,000	-260,000,000	-318,000,000	-546,000,000	-57,000,000	-138,000,000	-503,000,000	-1,960,000,000	-7,671,000,000	-11,207,000,000	-11,197,000,000	-4,900,000,000	-10,678,000,000	-5,332,000,000	-85,000,000	-98,000,000	-216,000,000	-90,000,000	-32,000,000	-539,000,000	-739,000,000	-786,000,000	-6,474,000,000	-10,351,000,000	-7,671,000,000	-10,296,000,000	-5,481,000,000	-4,577,000,000	-5,513,000,000	-3,013,000,000	-3,911,000,000	-5,969,000,000	-11,669,000,000	-8,082,000,000	-5,825,000,000	-7,174,000,000	-10,340,000,000	-6,766,000,000	-6,992,000,000	-10,009,000,000	-8,549,000,000	-8,133,000,000	-6,713,000,000	-10,510,000,000	-6,804,000,000	-8,880,000,000	-8,323,000,000	-8,834,000,000	-12,588,000,000	-8,148,000,000	-6,059,000,000	-9,152,000,000	-7,650,000,000	-4,541,000,000	-4,977,000,000	-3,425,000,000	-2,760,000,000		-1,801,000,000	-1,917,000,000	-3,188,000,000
proceeds from sales and maturities of marketable securities and other investments	255,000,000	332,000,000	88,000,000	341,000,000	15,000,000	365,000,000	50,000,000	72,000,000	85,000,000	561,000,000	90,000,000	324,000,000	138,000,000		4,118,000,000	13,615,000,000	8,002,000,000
capital expenditures	-8,502,000,000	-9,080,000,000	-5,862,000,000	-3,970,000,000	-2,303,000,000	-2,798,000,000	-1,674,000,000	-1,080,000,000	-1,314,000,000	-1,913,000,000	-2,628,000,000	-2,435,000,000	-1,719,000,000	-1,423,000,000	-1,101,000,000	-925,000,000	-1,062,000,000	-717,000,000	-414,000,000	-568,000,000	-436,000,000	-433,000,000	-396,000,000	-349,000,000	-386,000,000	-413,000,000	-443,000,000	-421,000,000	-383,000,000	-378,000,000	-286,000,000	-599,000,000	-473,000,000	-525,000,000	-440,000,000	-757,000,000	-299,000,000	-180,000,000	-368,000,000	-195,000,000	-446,000,000	-597,000,000	-368,000,000	-225,000,000	-201,000,000	-154,000,000	-147,000,000	-126,000,000	-153,000,000	-183,000,000	-116,000,000	-212,000,000	-139,000,000	-217,000,000	-142,000,000	-129,000,000	-160,000,000	-78,000,000	-133,000,000	-121,000,000	-118,000,000	-69,000,000	-61,000,000	-45,000,000	-55,000,000	-38,000,000	-92,000,000	-76,000,000	-323,000,000	-48,000,000	-39,000,000	-69,000,000	-87,000,000					-75,000,000
free cash flows	-362,000,000	-2,923,000,000	71,000,000	-2,666,000,000	5,124,000,000	3,283,000,000	3,801,000,000	-937,000,000	5,660,000,000	3,734,000,000	1,647,000,000	-1,586,000,000	4,675,000,000	2,562,000,000	2,744,000,000	-4,607,000,000	4,329,000,000	4,125,000,000	3,290,000,000	820,000,000	5,517,000,000	3,181,000,000	2,616,000,000	164,000,000	5,614,000,000	4,009,000,000	2,418,000,000	125,000,000	6,339,000,000	4,282,000,000	3,024,000,000	251,000,000	6,093,000,000	3,941,000,000	2,259,000,000	329,000,000	5,576,000,000	3,550,000,000	3,106,000,000	306,000,000	5,410,000,000	3,686,000,000	1,895,000,000	837,000,000	6,527,000,000	4,302,000,000	2,880,000,000	1,020,000,000	6,139,000,000	4,381,000,000	3,078,000,000	583,000,000	5,532,000,000	3,840,000,000	2,868,000,000	1,126,000,000	5,261,000,000	3,699,000,000	2,543,000,000	823,000,000	3,699,000,000	2,442,000,000	1,720,000,000	606,000,000	3,683,000,000		2,165,000,000	674,000,000	2,917,000,000		1,765,000,000	533,000,000	2,614,000,000					1,604,000,000
net cash from investing activities	-8,718,000,000	-9,182,000,000	-5,976,000,000	-3,788,000,000	-2,765,000,000	-2,766,000,000	-1,783,000,000	-1,249,000,000	-1,562,000,000	-1,612,000,000	-2,778,000,000	-2,658,000,000	-29,436,000,000	-1,161,000,000	2,432,000,000	10,730,000,000	-781,000,000	-3,911,000,000	-3,384,000,000	3,852,000,000	-9,655,000,000	-4,256,000,000	480,000,000	1,233,000,000	12,386,000,000	7,906,000,000	13,199,000,000	1,920,000,000	3,532,000,000	3,160,000,000	-1,257,000,000	-5,710,000,000	-1,818,000,000	-5,846,000,000	-728,000,000	-9,717,000,000	-5,203,000,000	-1,128,000,000	-688,000,000	4,133,000,000	-7,471,000,000	-3,724,000,000	-2,414,000,000	-6,209,000,000	-6,700,000,000	-1,607,000,000	698,000,000	-3,129,000,000	-3,501,000,000	-2,229,000,000	-665,000,000	-2,552,000,000	-510,000,000	-1,844,000,000	-590,000,000	376,000,000	-6,323,000,000	-419,000,000	1,032,000,000	-2,778,000,000	-3,916,000,000	-550,000,000	-7,180,000,000	-1,642,000,000	-947,000,000		42,000,000	279,000,000	-2,486,000,000		-352,000,000	-519,000,000	-968,000,000					-407,000,000
cash flows from financing activities:
payments for repurchases of common stock	-95,000,000	-150,000,000	-150,000,000	-150,000,000	-150,000,000	-152,000,000	-450,000,000	-450,000,000	-150,000,000	-150,000,000	-150,000,000	-448,000,000	-552,000,000	-594,000,000	-653,000,000	-7,006,000,000	-7,995,000,000	-7,976,000,000	-3,996,000,000	-4,017,000,000	-4,945,000,000	-5,305,000,000	-3,939,000,000	-4,991,000,000	-5,005,000,000	-6,253,000,000	-9,963,000,000	-9,957,000,000	-9,967,000,000	-4,926,000,000	-3,967,000,000	-1,952,000,000	-502,000,000	-494,000,000	-498,000,000	-567,000,000	-2,002,000,000	-1,973,000,000	-2,209,000,000	-3,412,000,000	-2,846,000,000	-2,008,000,000	-1,992,000,000	-2,087,000,000	-2,000,000,000	-1,972,000,000	-2,040,000,000	-2,833,000,000	-2,968,000,000	-2,817,000,000	-2,132,000,000	-2,996,000,000	-3,076,000,000	-2,399,000,000	-1,659,000,000	-998,000,000	-800,000,000	-411,000,000	-245,000,000	-255,000,000	-249,000,000	-254,000,000	-242,000,000	-252,000,000	-244,000,000		-1,360,000,000	-1,844,000,000	-500,000,000
proceeds from issuances of common stock	1,170,000,000	133,000,000	213,000,000	128,000,000	179,000,000	288,000,000	28,000,000	118,000,000	308,000,000	433,000,000	98,000,000	146,000,000	515,000,000	125,000,000	52,000,000	157,000,000	148,000,000	871,000,000	143,000,000	205,000,000	567,000,000	356,000,000	615,000,000	301,000,000	316,000,000	687,000,000	450,000,000	727,000,000	291,000,000	286,000,000	763,000,000	339,000,000	1,014,000,000	872,000,000	563,000,000	259,000,000	487,000,000	623,000,000	162,000,000	344,000,000	296,000,000	357,000,000	545,000,000	312,000,000	588,000,000	616,000,000	754,000,000	480,000,000	285,000,000	227,000,000	548,000,000	235,000,000	517,000,000	220,000,000	79,000,000	252,000,000	182,000,000	348,000,000	294,000,000	565,000,000	169,000,000	272,000,000	231,000,000	124,000,000	247,000,000		77,000,000	91,000,000	280,000,000
shares repurchased for tax withholdings upon vesting of restricted stock-based awards	-17,000,000	0	-2,000,000	-47,000,000	-851,000,000	-175,000,000	-132,000,000	-673,000,000	-1,060,000,000	-163,000,000	-145,000,000	-66,000,000	-829,000,000	-82,000,000	-121,000,000	-70,000,000	-820,000,000	-69,000,000	-77,000,000	-42,000,000	-478,000,000	-41,000,000	-65,000,000	-45,000,000	-514,000,000	-48,000,000	-38,000,000	-38,000,000	-379,000,000	-39,000,000	-33,000,000	-103,000,000	-331,000,000	-46,000,000	-49,000,000	-18,000,000	-170,000,000	-7,000,000	-5,000,000	-7,000,000	-70,000,000
payments of dividends to stockholders	-1,413,000,000	-1,403,000,000	-1,119,000,000	-1,118,000,000	-1,103,000,000	-1,102,000,000	-1,099,000,000	-1,099,000,000	-1,091,000,000	-1,082,000,000	-863,000,000	-863,000,000	-860,000,000	-854,000,000	-855,000,000	-861,000,000	-887,000,000	-917,000,000	-699,000,000	-717,000,000	-730,000,000	-740,000,000	-768,000,000	-767,000,000	-795,000,000	-806,000,000	-670,000,000	-714,000,000	-742,000,000	-778,000,000	-783,000,000	-791,000,000	-788,000,000	-787,000,000	-612,000,000	-614,000,000	-618,000,000	-623,000,000	-632,000,000	-636,000,000	-650,000,000	-655,000,000	-530,000,000	-533,000,000	-537,000,000	-538,000,000	-541,000,000	-545,000,000	-554,000,000	0	-850,000,000	-291,000,000	-292,000,000	-296,000,000	-302,000,000	-303,000,000	-304,000,000
repayments of commercial paper	-238,000,000				-396,000,000				-562,000,000
proceeds from issuances of term loan credit agreements					5,627,000,000
repayments of senior notes and other borrowings	-1,052,000,000					0	0	-2,500,000,000	-1,000,000,000	0	-4,358,000,000
other financing activities	1,855,000,000
net cash from financing activities	210,000,000	-3,814,000,000	6,559,000,000	2,938,000,000	-4,585,000,000	-2,274,000,000	-2,463,000,000	-2,289,000,000	-3,528,000,000	-2,440,000,000	-105,000,000	-1,855,000,000	12,310,000,000	-4,026,000,000	-1,579,000,000	-12,053,000,000	-11,468,000,000	6,798,000,000	-6,129,000,000	-4,554,000,000	-6,493,000,000	14,133,000,000	-4,169,000,000	-8,294,000,000	-7,802,000,000	-6,461,000,000	-12,239,000,000	-10,023,000,000	-13,333,000,000	-5,459,000,000	-4,020,000,000	4,938,000,000	-5,441,000,000	3,287,000,000	-940,000,000	-973,000,000	7,712,000,000	1,833,000,000	-4,663,000,000	-3,756,000,000	-3,270,000,000	7,668,000,000	-1,884,000,000	-2,454,000,000	6,520,000,000	-1,806,000,000	-1,736,000,000	-2,867,000,000	2,341,000,000	-3,626,000,000	-2,309,000,000	1,955,000,000	-4,520,000,000	-749,000,000	-2,119,000,000	-1,020,000,000	-2,211,000,000	859,000,000	-2,431,000,000	128,000,000	1,960,000,000	-1,171,000,000	-8,000,000	-366,000,000	4,209,000,000		-1,293,000,000	-1,739,000,000	-189,000,000		63,000,000	-24,000,000	-1,520,000,000					-1,633,000,000
effect of exchange rate changes on cash and cash equivalents	27,000,000	219,000,000	-51,000,000	-129,000,000	85,000,000	-68,000,000	8,000,000	26,000,000	-36,000,000	-49,000,000	14,000,000	29,000,000	-203,000,000	-97,000,000	46,000,000	-116,000,000	-181,000,000	48,000,000	129,000,000	39,000,000	232,000,000	-81,000,000	-34,000,000	5,000,000	-15,000,000	-73,000,000	75,000,000	-74,000,000	-86,000,000	-228,000,000	144,000,000	-89,000,000	230,000,000	129,000,000	125,000,000	-418,000,000	78,000,000	134,000,000	49,000,000	-206,000,000	-92,000,000	-212,000,000	-417,000,000	-425,000,000	-138,000,000	-106,000,000	-51,000,000	80,000,000	-81,000,000	-197,000,000	-31,000,000	47,000,000	71,000,000	-290,000,000	194,000,000	-487,000,000	112,000,000	82,000,000	167,000,000	108,000,000	243,000,000	-207,000,000	-181,000,000	178,000,000	103,000,000		-148,000,000	-490,000,000	-274,000,000		161,000,000	219,000,000	24,000,000	93,000,000	8,000,000	46,000,000	2,000,000	99,000,000
net increase in cash and cash equivalents	-341,000,000	-6,620,000,000	6,465,000,000	325,000,000	162,000,000				1,848,000,000									7,777,000,000	-5,680,000,000	725,000,000	-9,963,000,000	13,410,000,000	-711,000,000	-6,543,000,000	10,569,000,000								-463,000,000				8,462,000,000				-4,977,000,000	8,015,000,000	-2,452,000,000	-8,026,000,000	6,410,000,000	937,000,000	1,938,000,000	-4,770,000,000	5,051,000,000	-1,488,000,000	189,000,000	245,000,000	712,000,000	1,174,000,000	495,000,000	124,000,000	-3,001,000,000	4,299,000,000	1,444,000,000	-1,598,000,000	2,104,000,000	583,000,000	-5,588,000,000	-1,179,000,000	7,103,000,000		858,000,000	-1,200,000,000	291,000,000		1,676,000,000	278,000,000	237,000,000					-262,000,000
cash and cash equivalents at beginning of period	10,786,000,000	0	0	0	10,454,000,000	0	0	0	9,765,000,000	0	0	0	21,383,000,000	0	0	0	30,098,000,000	0	0	0	37,239,000,000	0	0	0	20,514,000,000	0	0	0	21,620,000,000	0	0	0	21,784,000,000	0	0	0	20,152,000,000	0	0	0	21,716,000,000	0	0	0	17,769,000,000	0	0	0	14,613,000,000	0	0	0	14,955,000,000	0	0	0	16,163,000,000	0	0	0	9,914,000,000	0	0	0	8,995,000,000		0	0	8,262,000,000		0	0	6,218,000,000	0	0	0	6,659,000,000	0
cash and cash equivalents at end of period	10,445,000,000	-6,620,000,000	6,465,000,000	325,000,000	10,616,000,000	973,000,000	1,237,000,000	-3,369,000,000	11,613,000,000	1,546,000,000	1,406,000,000	-3,635,000,000	10,448,000,000	-1,299,000,000	4,744,000,000	-5,121,000,000	23,059,000,000	7,777,000,000	-5,680,000,000	725,000,000	27,276,000,000	13,410,000,000	-711,000,000	-6,543,000,000	31,083,000,000	5,794,000,000	3,896,000,000	-7,631,000,000	18,455,000,000	2,133,000,000	-1,823,000,000	-11,000,000	21,321,000,000	2,036,000,000	1,156,000,000	-10,022,000,000	28,614,000,000	4,569,000,000	-1,828,000,000	672,000,000	16,739,000,000	8,015,000,000	-2,452,000,000	-8,026,000,000	24,179,000,000	937,000,000	1,938,000,000	-4,770,000,000	19,664,000,000	-1,488,000,000	189,000,000	245,000,000	15,667,000,000	1,174,000,000	495,000,000	124,000,000	13,162,000,000	4,299,000,000	1,444,000,000	-1,598,000,000	12,018,000,000	583,000,000	-5,588,000,000	-1,179,000,000	16,098,000,000		858,000,000	-1,200,000,000	8,553,000,000		1,676,000,000	278,000,000	6,455,000,000	968,000,000	566,000,000	-762,000,000	5,446,000,000	-262,000,000
non-cash investing activities:
unpaid capital expenditures	4,010,000,000	1,124,000,000	-240,000,000	504,000,000	1,582,000,000
changes in operating assets and liabilities, net of effects from acquisitions:
decrease in income taxes payable		563,000,000	463,000,000			661,000,000	753,000,000			300,000,000	-126,000,000			263,000,000	188,000,000	-628,000,000	-221,000,000	-304,000,000	62,000,000	-657,000,000	-586,000,000		-176,000,000												-148,000,000	69,000,000	-309,000,000										-114,000,000	-30,000,000	-313,000,000												-529,000,000				-9,000,000		222,000,000	88,000,000	-361,000,000		-32,000,000	60,000,000	-301,000,000
acquisitions, net of cash acquired						-4,000,000	0			0	78,000,000	-1,000,000	-27,798,000,000	-16,000,000	-82,000,000	0	-50,000,000	-12,000,000				-13,000,000	0	-109,000,000	-2,000,000	-33,000,000	-17,000,000	-263,000,000	-50,000,000					-815,000,000	-552,000,000	-8,711,000,000	-1,143,000,000	-337,000,000	-166,000,000			-7,000,000	-1,110,000,000	-5,085,000,000	-37,000,000	-422,000,000	-1,318,000,000	-434,000,000	-1,314,000,000	-1,713,000,000	-932,000,000	-299,000,000	-361,000,000	-1,869,000,000	-2,262,000,000	-228,000,000	-343,000,000	-174,000,000	-867,000,000	26,000,000	-832,000,000	-39,000,000	-5,175,000,000	-313,000,000	-79,000,000		-100,000,000	-670,000,000	-395,000,000		-49,000,000	-105,000,000	-546,000,000					-21,000,000
proceeds from issuances of (repayments of) commercial paper
proceeds from issuances of senior notes and term loan credit agreements, net of issuance costs		0	7,711,000,000
repayments of senior notes and term loan credit agreements		-6,070,000,000	-71,000,000	-2,070,000,000	-7,630,000,000
supplemental schedule of cash flow data:
cash paid for income taxes
cash paid for interest
(repayments of) proceeds from issuances of commercial paper			0
proceeds from issuances of senior notes and other borrowings, net of issuance costs										0	5,214,000,000
proceeds from issuances of commercial paper, net of repayments							-813,000,000			-1,374,000,000	-6,000,000
net decrease in cash and cash equivalents							1,237,000,000			1,546,000,000	1,406,000,000	-3,635,000,000	-10,935,000,000		4,744,000,000	-5,121,000,000	-7,039,000,000										3,896,000,000	-7,631,000,000	-3,165,000,000		-1,823,000,000				1,156,000,000				-1,828,000,000
non-cash financing activities:
fair values of stock awards assumed in connection with acquisitions										0	0	0	55,000,000
decrease in trade receivables								-235,000,000	380,000,000		-56,000,000	-245,000,000	761,000,000		-137,000,000	-63,000,000	852,000,000		-174,000,000	186,000,000	1,077,000,000		-133,000,000	-234,000,000	1,313,000,000		-10,000,000	-274,000,000	1,390,000,000		-45,000,000	-223,000,000	1,752,000,000	-1,655,000,000	-7,000,000	-313,000,000	1,993,000,000	-1,650,000,000	132,000,000	-536,000,000	2,150,000,000	-1,659,000,000	54,000,000	-693,000,000	2,506,000,000		17,000,000	-718,000,000	2,707,000,000		231,000,000	-592,000,000	2,630,000,000		-100,000,000	-355,000,000	2,483,000,000		34,000,000	-599,000,000	1,942,000,000		177,000,000	-433,000,000	1,870,000,000		206,000,000	-170,000,000	1,812,000,000		43,000,000	-444,000,000	1,381,000,000		-180,000,000	-359,000,000	1,040,000,000
non-cash investing and financing activities:
proceeds from borrowings, net of issuance costs													20,046,000,000																	2,498,000,000	0			3,800,000,000	0	0	13,932,000,000					9,897,000,000	0	0	9,945,000,000	0	0	0	5,566,000,000	0	0							1,150,000,000	0	0	3,204,000,000	800,000,000	1,959,000,000	0	4,461,000,000
repayments of borrowings													-5,883,000,000	-2,500,000,000	0	-4,250,000,000	-1,500,000,000	0	-1,631,000,000	0	-1,000,000,000	0	0	-2,750,000,000	-1,750,000,000	0	-2,000,000,000	0	-2,500,000,000	-2,500,000,000	0	-2,500,000,000	-4,800,000,000	0	-344,000,000	0	-3,750,000,000	0				0	0	0	-1,500,000,000					-1,250,000,000	0	0	-1,700,000,000	0	-255,000,000	0	-1,150,000,000	0	-2,253,000,000	-5,000,000	-885,000,000	-1,874,000,000					0	0	-4,000,000
proceeds from maturities of marketable securities
proceeds from sales of marketable securities and other investments
change in unsettled repurchases of common stock														6,000,000	-53,000,000	-6,000,000	5,000,000	24,000,000	4,000,000	-17,000,000	55,000,000	-105,000,000	61,000,000	9,000,000	-5,000,000	-254,000,000	37,000,000	44,000,000	33,000,000	74,000,000
decrease in deferred revenues															-112,000,000				-92,000,000												-169,000,000												-66,000,000				-85,000,000				-210,000,000				8,000,000				-18,000,000				312,000,000
allowances for doubtful accounts receivable
decrease (increase) in trade receivables
proceeds from maturities of marketable securities and other investments																			7,406,000,000	9,317,000,000	1,459,000,000	1,522,000,000	961,000,000	1,325,000,000	879,000,000	2,471,000,000
proceeds from sales of marketable securities																			850,000,000			0	0	464,000,000	12,111,000,000	5,971,000,000
decrease (increase) in prepaid expenses and other assets																										93,000,000																					-66,000,000	-119,000,000	366,000,000
change in unsettled investment purchases																														-4,000,000
non-cash investing and financing transactions:
change in unsettled investment sales																											164,000,000
fair values of restricted stock-based awards and stock options assumed in connection with acquisitions																										0	0	0	8,000,000					0	6,000,000	78,000,000	6,000,000
increase in accounts payable and other liabilities
proceeds from maturities and sales of marketable securities and other investments																												3,143,000,000	4,704,000,000	6,048,000,000	5,503,000,000	5,240,000,000	6,326,000,000	5,790,000,000	5,745,000,000	4,328,000,000	1,752,000,000	2,402,000,000	3,757,000,000	10,444,000,000	4,644,000,000	4,962,000,000	4,889,000,000	6,275,000,000	3,878,000,000	5,735,000,000	9,155,000,000	7,440,000,000	6,515,000,000	7,800,000,000	7,096,000,000	8,469,000,000	6,794,000,000	9,122,000,000	10,137,000,000	9,567,000,000	6,768,000,000	7,961,000,000	8,006,000,000	6,469,000,000	4,684,000,000	4,099,000,000	3,033,000,000	2,141,000,000	1,947,000,000		2,035,000,000	2,942,000,000	1,420,000,000
distributions to noncontrolling interests																												-41,000,000	-36,000,000	0	0	0	-34,000,000	-58,000,000	0	-33,000,000	-167,000,000	0	0	-60,000,000	-25,000,000	0	0	-169,000,000	-27,000,000	0	0	0	-28,000,000	0	0	0	-31,000,000	0	0	0	-163,000,000	0	-27,000,000	0	-38,000,000	0	-25,000,000	0	-34,000,000
increase in prepaid expenses and other assets																																																		-314,000,000	-28,000,000	-141,000,000	-72,000,000
increase in inventories																															-60,000,000	-124,000,000	-11,000,000	90,000,000	-62,000,000	-41,000,000	-75,000,000					-18,000,000								-18,000,000								-19,000,000
increase in unsettled repurchases of common stock																																		0	1,000,000	-67,000,000	-3,000,000	-4,000,000	-20,000,000	-162,000,000	185,000,000	-7,000,000	7,000,000					-42,000,000	30,000,000	9,000,000	-50,000,000	15,000,000	-1,000,000	86,000,000	1,000,000	2,000,000	23,000,000	11,000,000					8,000,000				-148,000,000
decrease in unsettled investment purchases																																-165,000,000	-138,000,000			-35,000,000	-95,000,000				-342,000,000				-78,000,000
decrease in unsettled repurchases of common stock																																	-2,000,000																																-1,000,000
increase in unsettled investment purchases																																		68,000,000				36,000,000	-6,000,000			-553,000,000	595,000,000
tax benefits on the vesting of restricted stock-based awards and exercise of stock options																																			129,000,000	34,000,000	215,000,000
tax benefits on the exercise of stock options and vesting of restricted stock-based awards																																						123,000,000	41,000,000	45,000,000	102,000,000	112,000,000	148,000,000	40,000,000	96,000,000	192,000,000	159,000,000	62,000,000	67,000,000	38,000,000	193,000,000	59,000,000	120,000,000	59,000,000	29,000,000	55,000,000	39,000,000		80,000,000	118,000,000	24,000,000	86,000,000
excess tax benefits on the exercise of stock options and vesting of restricted stock-based awards																																						-63,000,000	-21,000,000	-15,000,000	-25,000,000	-77,000,000	-93,000,000	-23,000,000	-51,000,000	-88,000,000	-91,000,000	-31,000,000	-40,000,000	-21,000,000	-125,000,000	-33,000,000	-62,000,000	-26,000,000	-18,000,000	-29,000,000	-24,000,000	-76,000,000	-53,000,000	-76,000,000	-10,000,000	-39,000,000
decrease (increase) in inventories																																						1,000,000								37,000,000								11,000,000
fair value of stock options and restricted stock-based awards assumed in connection with acquisitions																																										0				15,000,000				12,000,000				10,000,000	18,000,000			0	16,000,000	0	1,000,000	9,000,000
decrease in inventories																																								11,000,000	50,000,000			4,000,000	10,000,000			8,000,000	5,000,000				10,000,000			36,000,000	57,000,000			14,000,000	11,000,000	55,000,000
fair value of stock options assumed in connection with acquisitions
fair value of contingent consideration payable in connection with acquisition																																																						0	0	0	346,000,000
increase in unsettled purchases of marketable securities																																														-401,000,000
non-cash financing transactions:
proceeds from sale of property																																																										20,000,000																0
tax benefits on the exercise of stock options and vesting of restricted stock- based awards
payment of dividends to stockholders																																																											-253,000,000	-253,000,000	-251,000,000	-251,000,000	-252,000,000	-250,000,000	-251,000,000
tax benefits on the exercise of stock options																																																																20,000,000	51,000,000		20,000,000	20,000,000	101,000,000		230,000,000	133,000,000	129,000,000		54,000,000	156,000,000	49,000,000
excess tax benefits on the exercise of stock options																																																																-12,000,000	-30,000,000		-13,000,000	-14,000,000	-65,000,000
fair value of stock awards assumed in connection with acquisitions																																																																			0				0	1,000,000	14,000,000
cash from operating activities
cash from investing activities
cash from financing activities
free cash flow
free cash flow as a percent of net income
minority interests in income																																																																			23,000,000	19,000,000	16,000,000		16,000,000	17,000,000	12,000,000	19,000,000	20,000,000	20,000,000	12,000,000	14,000,000
in-process research and development																																																																			4,000,000	2,000,000	4,000,000		0	0	7,000,000	56,000,000	45,000,000	7,000,000	43,000,000	-8,000,000
other gains																																																																				-1,000,000	-1,000,000
distributions to minority interests																																																																			-23,000,000	0	-30,000,000		-21,000,000	0	-28,000,000					0
unsettled repurchases of common stock																																																																					24,000,000			7,000,000	17,000,000
excess tax benefits from stock-based compensation																																																																							-216,000,000	-105,000,000	-82,000,000	-463,000,000	45,000,000	129,000,000	30,000,000
proceeds from issuance of common stock																																																																							365,000,000	365,000,000	317,000,000	240,000,000	118,000,000	404,000,000	162,000,000	299,000,000
payments of debt																																																																							0	-1,000,000	-1,361,000,000					-189,000,000
debt issued in connection with acquisition
net investment gains related to equity securities
purchases of marketable securities and investments																																																																								-1,057,000,000	-896,000,000
proceeds from maturities and sales of marketable securities and investments																																																																								712,000,000	561,000,000
payments for repurchase of common stock																																																																								-493,000,000	-530,000,000					-1,743,000,000
debt issued in connection with acquisitions																																																																										0	0	0	13,000,000
benefit from trade receivable allowances
non-cash restructuring
tax benefits on the exercise of stock awards
changes in assets and liabilities, net of effects from acquisitions:
purchases of marketable securities																																																																														-655,000,000
proceeds from maturities and sale of marketable securities																																																																										1,103,000,000	2,449,000,000	1,562,000,000	642,000,000	593,000,000
purchases of equity and other investments
proceeds from borrowings, net of financing costs																																																																														0
fair value of stock awards and stock issued in connection with acquisitions
fair value of options and stock issued in connection with acquisitions																																																																											26,000,000	5,000,000	15,000,000	-16,000,000
amortization of stock-based compensation																																																																														16,000,000
proceeds from sales of property
purchase of equity investment
increase in other assets

The information provided in this report is taken from www.sec.gov and many other data providers. While we have conducted our best efforts to ensure that the parsed data is accurate, we cannot guarantee its accuracy. Please use caution and understand that any consequences of its use are your own responsibility.