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Kyndryl Holdings Inc
(NYSE:KD) 

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Kyndryl Holdings, Inc. is an American multinational information technology infrastructure services provider that designs, builds, manages and develops large-scale information systems. It was created from the spin-off of IBM's infrastructure services business.

Founded: 2021
Sector: Technology
Industry: Services

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At a glance:
  • Global IT Infrastructure Services Pure-Play (Former IBM Managed Infrastructure): Kyndryl operates as a focused provider of IT infrastructure services and support, following its separation from IBM, with an emphasis on running and modernizing enterprise-critical systems.
  • Revenue Mix Skewed to Long-Term Enterprise and Mainframe/Hybrid Environments: The company’s work often centers on complex, regulated, and mission-critical environments (e.g., hybrid cloud, data center operations, networks), typically delivered under multi-year service engagements.
  • Transformation Focus: Modernization, Cloud Adoption, and Automation: Strategic priorities include shifting clients from legacy infrastructure toward modern architectures, improving delivery through automation, and expanding higher-value consulting/implementation capabilities.
  • Profitability and Cash Flow Improvement Often Tied to Contract Resets and Cost Actions: Financial performance is commonly influenced by pricing/renewal dynamics of large contracts, workforce and delivery efficiency initiatives, and ongoing efforts to improve margins and cash generation.
  • Key Risks: Client Concentration, Competitive IT Services Market, and Execution on Turnaround: Results can be sensitive to large-client renewals, pricing pressure from major IT services competitors, and the company’s ability to execute operational improvements while investing in growth areas.
Bull Thesis:
  • Significant Margin Expansion and Profitability Improvement: Kyndryl is actively shedding low-margin legacy contracts and pivoting towards higher-value, cloud-centric services. This strategic shift, combined with cost optimization efforts, is leading to consistent improvements in gross and operating margins, signaling a healthier underlying business model.
  • Deepening Strategic Alliances with Hyperscalers: The company has forged and deepened critical partnerships with major cloud providers like AWS, Microsoft Azure, and Google Cloud. These alliances are crucial for delivering modern IT solutions, expanding Kyndryl's capabilities, and capturing a larger share of the rapidly growing hybrid cloud and multi-cloud market.
  • Large and Sticky Global Enterprise Client Base: Inherited from IBM, Kyndryl boasts a massive, global base of enterprise clients with long-standing relationships. This provides a stable foundation for cross-selling new, higher-value services and offers significant opportunities for growth within existing accounts as clients undergo digital transformation.
  • Strong Market Demand for Hybrid IT and Managed Services: The overall market for complex IT infrastructure management, hybrid cloud integration, cybersecurity, and digital workplace services remains robust. Kyndryl is well-positioned to capitalize on enterprises' increasing need for expert assistance in managing their evolving and complex IT environments.
Bear Thesis:
  • Persistent Revenue Decline and Growth Challenges: Despite improvements in profitability metrics, Kyndryl continues to report year-over-year revenue declines. The challenge lies in accelerating the growth of new, higher-value services fast enough to offset the ongoing contraction from legacy contracts and achieve overall top-line growth.
  • Execution Risk of Strategic Transformation: Transforming a massive, legacy IT services business is inherently complex and carries significant execution risk. Challenges include upskilling a large workforce, developing competitive new offerings, winning new deals against established players, and managing the transition away from legacy systems and contracts effectively.
  • Intense Competitive Landscape: The IT services market is highly competitive, with strong players ranging from global consultancies (Accenture, TCS, Wipro) to specialized cloud integrators and hyperscaler professional services. Kyndryl must continually differentiate its offerings and value proposition to win and retain market share.
  • Longer-Than-Expected Path to Consistent Free Cash Flow and Net Profitability: While gross margins are improving, achieving consistent positive free cash flow and strong net profitability might take longer than anticipated. The ongoing investments in new capabilities, workforce transformation, and the costs associated with exiting legacy contracts could continue to weigh on the bottom line in the near to medium term.
Main Competitors:
  • Accenture plc ($ACN) (Technology Consulting & Managed Services), Accenture is a global professional services company providing a broad range of services in strategy, consulting, technology, and operations. They compete directly with Kyndryl for large enterprise IT transformation projects, cloud migration, managed services, and application modernization, often targeting the same large enterprise clients with a broader portfolio that includes higher-value consulting.
  • Tata Consultancy Services Ltd. ($TCS.NS) (IT Services & Consulting), TCS is one of the largest IT services companies globally, offering a comprehensive suite of services including consulting, application development, infrastructure services, cloud services, and business process services. They compete with Kyndryl on cost-effective delivery, global scale, and a strong presence in application services and digital transformation, often vying for the same large enterprise outsourcing contracts.
  • DXC Technology Company ($DXC) (Global IT Services), DXC Technology is a global IT services company providing a range of services including cloud, applications, security, and IT outsourcing. DXC is a direct competitor to Kyndryl, particularly in traditional IT outsourcing, mainframe services, and managed infrastructure services for large, complex enterprise environments, often having similar legacy client bases and operational focus.
  • Capgemini SE ($CAP.PA) (Consulting, Technology & Outsourcing Services), Capgemini is a French multinational information technology services and consulting company. They offer services in consulting, digital transformation, technology, and engineering. They compete with Kyndryl across various IT services, including cloud, data, applications, and infrastructure management, often emphasizing digital transformation and industry-specific solutions for large enterprises.
Moat:
Kyndryl's primary moat lies in its deep expertise and long-standing relationships in managing complex, mission-critical IT infrastructure for large enterprises, particularly in hybrid cloud environments and legacy systems like mainframes. Their strength is in operational excellence, reliability, and the ability to integrate diverse technologies across global operations. However, the IT services market is intensely competitive and rapidly evolving. Kyndryl faces competition from established global IT services giants (like those listed above) who offer similar or broader portfolios, often with stronger digital transformation capabilities or more aggressive pricing. Additionally, cloud hyperscalers (AWS, Azure, GCP) are increasingly offering their own professional and managed services, potentially disintermediating traditional providers. Kyndryl's challenge is to leverage its foundational strengths while rapidly modernizing its service offerings, expanding partnerships, and investing in new skills (e.g., AI, cybersecurity, cloud-native) to remain competitive and grow beyond its legacy base.
Income Statements:
Quarterly
Annual
    Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2021-12-31 
                     
      revenues
    3,769,000,000 3,859,000,000 3,721,000,000 3,743,000,000   3,774,000,000 3,739,000,000          
      cost of services
    2,920,000,000 3,016,000,000 2,920,000,000 2,947,000,000   3,024,000,000 2,934,000,000          
      selling, general and administrative expenses
    678,000,000 672,000,000 659,000,000 646,000,000   647,000,000 657,000,000 717,000,000 705,000,000 634,000,000 720,000,000 783,000,000 731,000,000 706,000,000 694,000,000  
      workforce rebalancing charges
    -1,000,000 16,000,000 19,000,000 25,000,000   39,000,000 36,000,000 -76,000,000 19,000,000 39,000,000 58,000,000 55,000,000 10,000,000 3,000,000 4,000,000  
      transaction-related costs
    3,000,000 38,000,000      20,000,000 615,000,000 -77,000,000 48,000,000 42,000,000 46,000,000 48,000,000 68,000,000 103,000,000  
      interest expense
    29,000,000 21,000,000 20,000,000 19,000,000   25,000,000 28,000,000 -28,000,000 31,000,000 31,000,000 29,000,000 29,000,000 27,000,000 19,000,000 20,000,000  
      other expense
    8,000,000 6,000,000 5,000,000 13,000,000   44,000,000  1,000,000 21,000,000 8,000,000 5,000,000 19,000,000 30,000,000 -10,000,000 -3,000,000  
      total costs and expenses
    3,636,000,000 3,768,000,000 3,622,000,000 3,651,000,000   3,779,000,000 3,675,000,000 8,193,000,000 3,883,000,000 4,182,000,000 4,302,000,000 4,543,000,000 4,441,000,000 4,399,000,000 4,493,000,000  
      income before income taxes
    133,000,000 91,000,000 98,000,000 92,000,000   -5,000,000 64,000,000 -1,738,000,000 53,000,000 -109,000,000 -109,000,000 -288,000,000 -138,000,000 -219,000,000 -205,000,000  
      provision for income taxes
    115,000,000 34,000,000 30,000,000 36,000,000   38,000,000 53,000,000 271,000,000 65,000,000 33,000,000 32,000,000 450,000,000 -32,000,000 61,000,000 45,000,000  
      net income
    17,000,000 57,000,000 68,000,000 56,000,000   -43,000,000 11,000,000 -2,009,000,000 -12,000,000 -142,000,000 -141,000,000 -737,000,000 -106,000,000 -281,000,000 -250,000,000  
      yoy
      -258.14% 409.09%   -69.72% -107.80% 172.59% -88.68% -49.47% -43.60%      
      qoq
    -70.18% -16.18% 21.43%    -490.91% -100.55% 16641.67% -91.55% 0.71% -80.87% 595.28% -62.28% 12.40%   
      basic earnings per share
    0.08 0.25 0.29 0.24   -0.19 0.05 -8.99 -0.05 -0.62 -0.62 -3.25 -0.47 -1.24 -1.11  
      diluted earnings per share
    0.08 0.25 0.29 0.23   -0.19 0.05 -8.99 -0.05 -0.62 -0.62 -3.25 -0.47 -1.24 -1.11  
      weighted-average basic shares outstanding
    228.3 227.7 230.6 230.2   231.6 230.5 224.1 229.6 229.1 227.9 226.7 227 226.8 225.3  
      weighted-average diluted shares outstanding
    233.8 232.5 235.9 239.1   231.6 235.8 224.1 229.6 229.1 227.9 226.7 227 226.8 225.3  
      revenues *
            6,455,000,000 3,936,000,000 4,073,000,000 4,193,000,000 4,255,000,000 4,303,000,000 4,179,000,000 4,288,000,000  
      cost of services **
            6,495,000,000 3,184,000,000 3,422,000,000 3,449,000,000 3,612,000,000 3,596,000,000 3,613,000,000 3,677,000,000  
      impairment expense
                     
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2021-12-31 2021-09-30 
                        
        assets:
                        
        current assets:
                        
        cash and cash equivalents
      2,623,000,000 1,348,000,000 1,331,000,000 1,462,000,000 1,786,000,000 1,501,000,000 1,325,000,000 1,269,000,000 1,553,000,000 1,688,000,000 1,408,000,000 1,507,000,000 1,847,000,000 2,002,000,000 1,888,000,000 1,871,000,000 2,223,000,000 735,000,000 
        restricted cash
      3,000,000 4,000,000 5,000,000 4,000,000 3,000,000 5,000,000 5,000,000 5,000,000 1,000,000 2,000,000 3,000,000 14,000,000 12,000,000 14,000,000 12,000,000 17,000,000 17,000,000 16,000,000 
        accounts receivable
      1,300,000,000 1,353,000,000 1,316,000,000 1,277,000,000 1,345,000,000 1,374,000,000 1,441,000,000 1,440,000,000 1,599,000,000 1,658,000,000 1,663,000,000 1,490,000,000      1,746,000,000 
        deferred costs
      1,166,000,000 1,089,000,000 1,101,000,000 1,144,000,000 1,009,000,000 889,000,000 994,000,000 1,029,000,000 1,081,000,000 924,000,000 952,000,000 1,075,000,000 1,070,000,000 927,000,000 973,000,000 1,092,000,000 920,000,000 1,142,000,000 
        prepaid expenses and other current assets
      436,000,000 532,000,000 538,000,000 580,000,000 446,000,000 529,000,000 623,000,000 613,000,000 514,000,000 578,000,000 566,000,000 567,000,000 510,000,000 486,000,000 512,000,000 522,000,000 337,000,000 217,000,000 
        total current assets
      5,528,000,000 4,325,000,000 4,291,000,000 4,468,000,000 4,589,000,000 4,297,000,000 4,387,000,000 4,355,000,000 4,747,000,000 4,851,000,000 4,593,000,000 4,653,000,000 4,963,000,000 4,967,000,000 4,964,000,000 5,404,000,000 5,777,000,000 3,856,000,000 
        property and equipment
      2,517,000,000 2,621,000,000 2,628,000,000 2,634,000,000 2,570,000,000 2,490,000,000 2,735,000,000 2,690,000,000 2,674,000,000 2,806,000,000 2,646,000,000 2,750,000,000 2,779,000,000 2,762,000,000 2,592,000,000 2,651,000,000 2,923,000,000 3,480,000,000 
        operating right-of-use assets
      853,000,000 855,000,000 869,000,000 849,000,000 731,000,000 702,000,000 805,000,000 829,000,000 864,000,000 915,000,000 898,000,000 932,000,000 964,000,000 1,115,000,000 1,093,000,000 1,173,000,000 1,361,000,000 1,166,000,000 
        deferred taxes
      240,000,000 281,000,000 227,000,000 222,000,000 204,000,000 184,000,000 209,000,000 207,000,000 220,000,000 208,000,000 186,000,000 190,000,000 248,000,000 478,000,000 481,000,000 525,000,000 675,000,000 845,000,000 
        goodwill
      786,000,000 787,000,000 791,000,000 793,000,000 790,000,000 787,000,000 790,000,000 786,000,000 805,000,000 809,000,000 806,000,000 807,000,000 812,000,000 812,000,000 811,000,000 815,000,000 732,000,000 1,201,000,000 
        intangible assets
      165,000,000 167,000,000 168,000,000 168,000,000 218,000,000 219,000,000 227,000,000 222,000,000 188,000,000 192,000,000 188,000,000 187,000,000 171,000,000 158,000,000 139,000,000 154,000,000 36,000,000 47,000,000 
        pension assets
      222,000,000 179,000,000 173,000,000 166,000,000 148,000,000 130,000,000 123,000,000 109,000,000 105,000,000 105,000,000 97,000,000 100,000,000 94,000,000 58,000,000 54,000,000 58,000,000 58,000,000 35,000,000 
        other noncurrent assets
      360,000,000 221,000,000 206,000,000 227,000,000 162,000,000 85,000,000 67,000,000 66,000,000 67,000,000 97,000,000 158,000,000 245,000,000 267,000,000 315,000,000 338,000,000 367,000,000   
        total assets
      12,551,000,000 11,276,000,000 11,244,000,000 11,495,000,000 10,452,000,000 9,925,000,000 10,396,000,000 10,163,000,000 10,590,000,000 10,969,000,000 10,602,000,000 10,986,000,000 11,464,000,000 11,851,000,000 11,629,000,000 12,304,000,000 13,213,000,000 12,063,000,000 
        liabilities:
                        
        current liabilities:
                        
        accounts payable
      1,346,000,000 1,242,000,000 1,117,000,000 1,144,000,000 1,351,000,000 1,147,000,000 1,240,000,000 1,337,000,000 1,408,000,000 1,477,000,000 1,246,000,000 1,626,000,000      798,000,000 
        value-added tax and income tax liabilities
      278,000,000 327,000,000 286,000,000 289,000,000 256,000,000 259,000,000 298,000,000 304,000,000 327,000,000 332,000,000 308,000,000 359,000,000 347,000,000 245,000,000 264,000,000 274,000,000 357,000,000  
        current portion of long-term debt and short-term debt
      1,796,000,000                  
        accrued compensation and benefits
      463,000,000 370,000,000 459,000,000 437,000,000 652,000,000 492,000,000 538,000,000 414,000,000 609,000,000 559,000,000 609,000,000 473,000,000 533,000,000 388,000,000 534,000,000 503,000,000 381,000,000 471,000,000 
        deferred income
      888,000,000 759,000,000 827,000,000 854,000,000 746,000,000 782,000,000 856,000,000 805,000,000 825,000,000 793,000,000 790,000,000 785,000,000 820,000,000 817,000,000 726,000,000 774,000,000 872,000,000 875,000,000 
        operating lease liabilities
      265,000,000 285,000,000 291,000,000 289,000,000 274,000,000 259,000,000 278,000,000 271,000,000 285,000,000 257,000,000 274,000,000 307,000,000 316,000,000 329,000,000 322,000,000 350,000,000 360,000,000 328,000,000 
        accrued contract costs
      369,000,000 472,000,000 415,000,000 463,000,000 437,000,000 361,000,000 404,000,000 446,000,000 487,000,000 514,000,000 509,000,000 351,000,000 346,000,000 402,000,000 436,000,000 476,000,000 585,000,000 570,000,000 
        other accrued expenses and liabilities
      903,000,000 783,000,000 679,000,000 640,000,000 454,000,000 506,000,000 500,000,000 523,000,000 521,000,000 593,000,000 628,000,000 556,000,000 624,000,000 604,000,000 606,000,000 653,000,000 744,000,000 493,000,000 
        total current liabilities
      6,307,000,000 5,043,000,000 4,197,000,000 4,242,000,000 4,300,000,000 3,935,000,000 4,249,000,000 4,231,000,000 4,589,000,000 5,152,000,000 4,485,000,000 4,591,000,000 4,868,000,000 4,607,000,000 4,579,000,000 4,609,000,000 4,544,000,000 3,709,000,000 
        long-term debt
      2,293,000,000 2,295,000,000 3,004,000,000 3,014,000,000 3,042,000,000 3,072,000,000 3,106,000,000 3,109,000,000 3,112,000,000 2,629,000,000 3,123,000,000 3,149,000,000 3,111,000,000 3,097,000,000 3,101,000,000 3,107,000,000 3,128,000,000 280,000,000 
        retirement and nonpension postretirement benefit obligations
      490,000,000 544,000,000 513,000,000 517,000,000 483,000,000 475,000,000 510,000,000 492,000,000 500,000,000 493,000,000 481,000,000 501,000,000 504,000,000 660,000,000 625,000,000 671,000,000 856,000,000 995,000,000 
        other noncurrent liabilities
      1,176,000,000 1,119,000,000 1,191,000,000 1,336,000,000 443,000,000 419,000,000 435,000,000 298,000,000 332,000,000 375,000,000 423,000,000 401,000,000 450,000,000 389,000,000 433,000,000 474,000,000   
        total liabilities
      11,259,000,000 9,967,000,000 9,904,000,000 10,151,000,000 9,121,000,000 8,721,000,000 9,224,000,000 9,062,000,000 9,468,000,000 9,676,000,000 9,489,000,000 9,648,000,000 10,002,000,000 9,920,000,000 9,882,000,000 10,093,000,000 10,511,000,000 6,581,000,000 
        commitments and contingencies
                        
        equity:
                        
        stockholders’ equity
                        
        common stock, par value 0.01 per share...
      4,701,000,000 4,710,000,000 4,686,000,000 4,656,000,000 4,631,000,000 4,607,000,000 4,575,000,000 4,549,000,000 4,524,000,000 4,501,000,000 4,476,000,000 4,451,000,000 4,428,000,000 4,397,000,000 4,370,000,000 4,341,000,000 4,218,000,000  
        accumulated deficit
      -1,869,000,000 -1,886,000,000 -1,943,000,000 -2,011,000,000 -2,067,000,000 -2,136,000,000 -2,351,000,000 -2,308,000,000 -2,319,000,000 -2,274,000,000 -2,262,000,000 -2,120,000,000 -1,978,000,000 -1,241,000,000 -1,136,000,000 -855,000,000 -375,000,000  
        treasury stock
      -582,000,000 -532,000,000 -427,000,000 -317,000,000 -184,000,000 -107,000,000 -69,000,000 -53,000,000 -45,000,000 -42,000,000 -35,000,000 -30,000,000 -23,000,000 -21,000,000 -17,000,000 -17,000,000 -1,000,000  
        accumulated other comprehensive income
      -1,074,000,000 -1,098,000,000 -1,088,000,000 -1,094,000,000 -1,160,000,000 -1,270,000,000 -1,090,000,000 -1,192,000,000 -1,145,000,000 -995,000,000 -1,167,000,000 -1,062,000,000 -1,062,000,000 -1,303,000,000 -1,567,000,000 -1,353,000,000 -1,143,000,000 -1,615,000,000 
        total stockholders’ equity before non-controlling interests
      1,175,000,000 1,194,000,000 1,227,000,000 1,234,000,000 1,219,000,000 1,094,000,000 1,065,000,000 996,000,000 1,015,000,000 1,189,000,000 1,013,000,000 1,240,000,000 1,365,000,000 1,832,000,000 1,650,000,000 2,117,000,000   
        non-controlling interests
      117,000,000 115,000,000 112,000,000 110,000,000 113,000,000 110,000,000 107,000,000 105,000,000 107,000,000 104,000,000 100,000,000 99,000,000 97,000,000 99,000,000 96,000,000 95,000,000   
        total equity
      1,293,000,000 1,309,000,000 1,340,000,000 1,343,000,000 1,331,000,000 1,204,000,000 1,172,000,000 1,101,000,000 1,122,000,000 1,293,000,000 1,113,000,000 1,338,000,000 1,462,000,000 1,930,000,000 1,746,000,000 2,211,000,000 2,702,000,000 5,481,000,000 
        total liabilities and equity
      12,551,000,000 11,276,000,000 11,244,000,000 11,495,000,000 10,452,000,000 9,925,000,000 10,396,000,000 10,163,000,000 10,590,000,000 10,969,000,000 10,602,000,000 10,986,000,000 11,464,000,000 11,851,000,000 11,629,000,000 12,304,000,000 13,213,000,000 12,063,000,000 
        current portion of long-term debt
       805,000,000 124,000,000 128,000,000 129,000,000 129,000,000 135,000,000 130,000,000 126,000,000 628,000,000 121,000,000 134,000,000 110,000,000      
        accounts receivable (net of allowances of 32 at march 31, 2023, 44 at march 31, 2022, and 44 at december 31, 2021)*
                  1,523,000,000      
        accounts payable**
                  1,774,000,000 1,719,000,000 1,594,000,000 1,486,000,000 1,140,000,000  
        accounts receivable (net of allowances of 34 at december 31, 2022 and 44 at march 31, 2022)*
                   1,539,000,000     
        short-term debt
                   103,000,000 97,000,000 93,000,000 105,000,000 112,000,000 
        accounts receivable (net of allowances of 33 at september 30, 2022 and 44 at march 31, 2022)*
                    1,578,000,000    
        accounts receivable (net of allowances of 34 at june 30, 2022 and 44 at march 31, 2022)*
                     1,902,000,000   
        accounts receivable (net of allowances of 44 in 2021 and 91 in 2020)*
                      2,279,000,000  
        ​
                        
        other assets
                      385,000,000 78,000,000 
        other liabilities
                      501,000,000 255,000,000 
        net parent investment
                       7,045,000,000 
        total stockholders’ equity before noncontrolling interests
                      2,700,000,000  
        noncontrolling interests
                      3,000,000 51,000,000 
        vat payable
                       62,000,000 
        total net parent investment
                       5,430,000,000 
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2021-12-31 
                         
          cash flows from operating activities:
                         
          net income
        17,000,000 57,000,000 68,000,000 56,000,000 69,000,000 215,000,000 -43,000,000 11,000,000  -12,000,000 -142,000,000 -141,000,000  -106,000,000 -281,000,000 -250,000,000 -740,000,000 
          adjustments to reconcile net income to cash from operating activities:
                         
          depreciation and amortization:
                         
          depreciation of property, equipment and capitalized software
        185,000,000 193,000,000 193,000,000 191,000,000 189,000,000 195,000,000 149,000,000 127,000,000  208,000,000 221,000,000 210,000,000      
          depreciation of right-of-use assets
        67,000,000 75,000,000 74,000,000 73,000,000 107,000,000 66,000,000 84,000,000 70,000,000  78,000,000 82,000,000 91,000,000  94,000,000 106,000,000 85,000,000 90,000,000 
          amortization of transition costs and prepaid software
        312,000,000 314,000,000 305,000,000 308,000,000 304,000,000 327,000,000 337,000,000 310,000,000  315,000,000 306,000,000 325,000,000  325,000,000 291,000,000 293,000,000  
          amortization of capitalized contract costs
        118,000,000 109,000,000 125,000,000 106,000,000 106,000,000 109,000,000 98,000,000 107,000,000  137,000,000 143,000,000 138,000,000  115,000,000 111,000,000 111,000,000  
          amortization of acquisition-related intangible assets
        7,000,000 6,000,000 7,000,000 7,000,000 7,000,000 6,000,000 10,000,000 7,000,000  8,000,000 7,000,000 8,000,000      
          stock-based compensation
        -9,000,000 23,000,000 26,000,000 24,000,000 22,000,000 29,000,000 25,000,000 24,000,000  24,000,000 26,000,000 22,000,000  27,000,000 28,000,000 26,000,000 18,000,000 
          deferred taxes
        23,000,000 -30,000,000 -7,000,000 -10,000,000 -23,000,000 5,000,000 17,000,000 165,000,000 4,000,000 25,000,000 26,000,000 243,000,000 -36,000,000 -5,000,000 46,000,000 -1,246,000,000 
          net loss on asset sales and other
        77,000,000    -44,000,000 -94,000,000 -41,000,000 27,000,000  -28,000,000 -7,000,000 29,000,000  -38,000,000 19,000,000 2,000,000 42,000,000 
          change in operating assets and liabilities:
                         
          right-of-use assets and liabilities
        -73,000,000 -84,000,000 -85,000,000 -88,000,000 -102,000,000 -67,000,000 -80,000,000 -65,000,000  -74,000,000 -92,000,000 -103,000,000  -82,000,000 -109,000,000 -84,000,000 -65,000,000 
          workforce rebalancing liabilities
        -14,000,000 -4,000,000 -4,000,000 3,000,000 -3,000,000 -9,000,000 -20,000,000 7,000,000  -10,000,000 5,000,000 -23,000,000  -7,000,000 6,000,000 -22,000,000 
          current accounts receivable
                         
          lease and other receivables
                         
          accounts payable
        95,000,000 140,000,000 -59,000,000 -269,000,000 176,000,000 -28,000,000 -115,000,000 -122,000,000 1,747,000,000 155,000,000 -351,000,000 -143,000,000  54,000,000 195,000,000 -14,000,000 -673,000,000 
          taxes
        36,000,000 48,000,000 -4,000,000 27,000,000 38,000,000 -8,000,000 -22,000,000 -9,000,000  22,000,000 -30,000,000 -25,000,000  -69,000,000 21,000,000 12,000,000 209,000,000 
          deferred transition costs and prepaid software
                         
          capitalized contract costs
                         
          other assets and other liabilities
        296,000,000 -25,000,000 -136,000,000 781,000,000 112,000,000 -50,000,000 225,000,000 -358,000,000  -165,000,000 297,000,000 -222,000,000  -102,000,000 -92,000,000 -224,000,000 721,000,000 
          net cash from operating activities
        498,000,000 428,000,000 146,000,000 -124,000,000 581,000,000 260,000,000 149,000,000 -48,000,000  436,000,000 46,000,000 -173,000,000  278,000,000 387,000,000 104,000,000 606,000,000 
          cash flows from investing activities:
                         
          capital expenditures
        -116,000,000 -220,000,000 -129,000,000 -143,000,000 -240,000,000 -109,000,000 -134,000,000 -122,000,000  -174,000,000 -175,000,000 -100,000,000  -245,000,000 -213,000,000 -152,000,000 
          free cash flows
        382,000,000 208,000,000 17,000,000 -267,000,000 341,000,000 151,000,000 15,000,000 -170,000,000  262,000,000 -129,000,000 -273,000,000  33,000,000 387,000,000 -109,000,000 454,000,000 
          proceeds from disposition of property and equipment
        5,000,000 9,000,000 6,000,000 45,000,000 13,000,000 16,000,000 30,000,000 24,000,000  15,000,000 113,000,000 6,000,000  10,000,000 3,000,000 7,000,000 6,000,000 
          acquisitions and divestitures, net of cash acquired
        1,000,000 2,000,000 183,000,000 -46,000,000          
          other investing activities
        -14,000,000 -31,000,000 4,000,000 22,000,000 22,000,000 -49,000,000 29,000,000 -22,000,000  18,000,000 -34,000,000 -19,000,000  52,000,000 -47,000,000 -13,000,000 -1,000,000 
          net cash from investing activities
        -125,000,000 -240,000,000 -122,000,000 -74,000,000 -205,000,000 42,000,000 -75,000,000 -166,000,000  -142,000,000 -95,000,000 -113,000,000  -183,000,000 -298,000,000 -218,000,000 -147,000,000 
          cash flows from financing activities:
                         
          debt repayments
        -41,000,000 -35,000,000 -34,000,000 -36,000,000 -40,000,000 -35,000,000 -35,000,000 -38,000,000  -36,000,000 -37,000,000 -30,000,000  -27,000,000 -28,000,000 -28,000,000  
          proceeds from borrowings under the revolving credit facility
                         
          proceeds from issuance of debt, net of debt issuance costs
                         
          common stock repurchases
        -54,000,000 -99,000,000 -89,000,000 -62,000,000 -63,000,000             
          common stock repurchases for tax withholdings
        -1,000,000 -4,000,000 -22,000,000 -67,000,000 -13,000,000 -8,000,000 -17,000,000 -7,000,000  -7,000,000 -5,000,000 -7,000,000  -4,000,000 -13,000,000  
          other financing activities
        2,000,000 4,000,000 -5,000,000  3,000,000 1,000,000 -6,000,000  -1,000,000      
          net cash from financing activities
        905,000,000 -138,000,000 -140,000,000 -170,000,000 -114,000,000 -71,000,000 -50,000,000 -51,000,000  -43,000,000 -42,000,000 -38,000,000  -31,000,000 -28,000,000 -41,000,000 1,039,000,000 
          effect of exchange rate changes on cash, cash equivalents and restricted cash
        -7,000,000 -32,000,000 -16,000,000 46,000,000 23,000,000 -56,000,000 34,000,000 -17,000,000  28,000,000 -18,000,000 -15,000,000  51,000,000 -49,000,000 -111,000,000 -10,000,000 
          net change in cash, cash equivalents and restricted cash
        1,273,000,000 16,000,000 -130,000,000 -323,000,000 284,000,000 175,000,000 57,000,000 -281,000,000  279,000,000 -109,000,000 -339,000,000  115,000,000 13,000,000 -266,000,000 1,490,000,000 
          cash, cash equivalents and restricted cash at beginning of period
        1,789,000,000 1,554,000,000  1,860,000,000      
          cash, cash equivalents and restricted cash at end of period
        1,274,000,000 16,000,000 -130,000,000 1,466,000,000 284,000,000 175,000,000 57,000,000 1,273,000,000  279,000,000 -109,000,000 1,521,000,000      
          supplemental data:
                         
          income taxes paid, net of refunds received
        23,000,000 36,000,000 25,000,000 67,000,000 26,000,000 34,000,000 35,000,000 54,000,000  52,000,000 23,000,000 65,000,000  72,000,000 29,000,000 8,000,000  
          interest paid on debt
        18,000,000 39,000,000 19,000,000 39,000,000 19,000,000 40,000,000 20,000,000 40,000,000  49,000,000 13,000,000 46,000,000  55,000,000 -4,000,000 38,000,000  
          receivables
         -69,000,000 -40,000,000 46,000,000 112,000,000 -16,000,000 30,000,000 163,000,000  97,000,000 -163,000,000 53,000,000  176,000,000 249,000,000 222,000,000  
          deferred costs
         -362,000,000 -316,000,000 -1,381,000,000 -489,000,000 -421,000,000 -489,000,000 -363,000,000 2,104,000,000 -324,000,000 -281,000,000 -418,000,000 2,133,000,000 -325,000,000 -369,000,000 -369,000,000 -2,760,000,000 
          supplemental data
                         
          assets:
                         
          current assets:
                         
          cash and cash equivalents
                         
          restricted cash
                         
          accounts receivable
                         
          prepaid expenses and other current assets
                         
          total current assets
                         
          ​
                         
          property and equipment
                         
          operating right-of-use assets
                         
          goodwill
                         
          intangible assets
                         
          pension assets
                         
          other noncurrent assets
                         
          total assets
                         
          liabilities:
                         
          current liabilities:
                         
          value-added tax and income tax liabilities
                         
          current portion of long-term debt
                         
          accrued compensation and benefits
                         
          deferred income
                         
          operating lease liabilities
                         
          accrued contract costs
                         
          other accrued expenses and liabilities
                         
          total current liabilities
                         
          long-term debt
                         
          retirement and nonpension postretirement benefit obligations
                         
          other noncurrent liabilities
                         
          total liabilities
                         
          commitments and contingencies
                         
          equity:
                         
          stockholders’ equity
                         
          common stock, par value 0.01 per share, and additional paid-in capital
                         
          accumulated deficit
                         
          treasury stock, at cost
                         
          accumulated other comprehensive income
                         
          total stockholders’ equity before non-controlling interests
                         
          non-controlling interests
                         
          total equity
                         
          total liabilities and equity
                         
          goodwill impairment
                         
          net transfers (to) from parent
                         
          depreciation and amortization
                         
          accounts receivable (net of allowances of 32 at march 31, 2023, 44 at march 31, 2022, and 44 at december 31, 2021)*
                         
          accounts payable**
                         
          amortization of intangible assets
                     11,000,000 11,000,000 14,000,000  
          depreciation of property and equipment
                     232,000,000 221,000,000 228,000,000 295,000,000 
          net transfers to parent
                         
          cash, cash equivalents and restricted cash at april 1
                     2,154,000,000  
          cash, cash equivalents and restricted cash at december 31
                         
          net transfers from parent
                         
          cash, cash equivalents and restricted cash at september 30
                         
          payments for property and equipment and capitalized software
                       -213,000,000  
          cash, cash equivalents and restricted cash at june 30
                       1,888,000,000  
          payments for property and equipment
                        -152,000,000 
          cash, cash equivalents and restricted cash at january 1
                        
          other assets
                         
          vat payable
                         
          short-term debt
                         
          other liabilities
                         
          net parent investment
                         
          total net parent investment
                         
          noncontrolling interests
                         
          amortization of deferred costs
                         
          amortization of intangibles
                         
          proceeds from new debt
                         
          payments to settle debt