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cash flows from operating activities:
net income	30,420,000	19,430,000	24,536,000	33,989,000	27,149,000	37,482,000	18,006,000	2,832,000	21,516,000	24,712,000	13,419,000	17,084,000	17,741,000	13,875,000	26,852,000	31,058,000	13,727,000	12,797,000	5,405,000	-6,137,000	11,058,000	13,547,000	-42,308,000	14,313,000	13,654,000	10,472,000	3,304,000	3,061,000	8,477,000	5,372,000	-3,264,000	-29,612,000	4,370,000	-150,173,000	5,298,000	4,154,000	12,292,000	15,169,000	6,002,000	19,343,000	19,374,000	18,833,000	1,502,000	12,793,000	12,219,000	19,913,000	34,126,000	22,120,000	17,171,000	15,805,000	11,337,000	18,602,000	10,463,000	6,507,000	856,000	6,505,000	489,000	9,469,000	4,056,000	-3,814,000	7,450,000	2,375,000	2,514,000	14,399,000	-63,994,000	6,471,000	10,251,000	11,799,000	8,830,000	9,809,000	10,213,000	11,502,000	10,487,000	10,101,000	9,811,000	8,028,000	6,785,000	6,280,000	5,596,000	4,519,000	3,766,000	4,657,000	4,827,000	2,522,184
adjustments to reconcile net income to cash flows from operating activities:
depreciation and amortization	9,398,000	7,117,000	6,949,000	6,974,000	6,321,000	6,033,000	5,972,000	6,285,000	6,104,000	6,142,000	6,407,000	6,781,000	6,812,000	6,902,000	6,864,000	6,733,000	6,322,000	6,356,000	6,567,000	7,711,000	7,569,000	7,527,000	7,415,000	2,582,000	10,141,000	10,972,000	10,710,000	9,346,000	9,571,000	10,373,000	10,021,000	12,208,000	13,176,000	12,774,000	11,931,000	12,472,000	12,143,000	11,402,000	10,799,000	19,833,000	13,789,000	14,142,000	10,289,000	8,353,000	7,565,000	7,914,000	7,157,000	6,978,000	5,643,000	5,551,000	5,437,000	6,257,000	6,350,000	6,023,000	6,621,000	6,842,000	6,374,000	5,763,000	5,738,000	6,021,000	5,499,000	5,744,000	5,597,000	7,295,000	6,658,000	6,935,000	7,445,000	10,068,000	9,296,000	5,394,000	5,162,000	5,946,000	6,491,000	6,481,000	6,282,000	3,227,000	3,388,000	3,209,000	1,584,000	1,668,000	2,587,000	1,494,000	847,000	683,146
non-cash lease expense	1,628,000	1,418,000	1,437,000	1,579,000	1,443,000	1,499,000	1,544,000	1,481,000	1,500,000	1,696,000	1,644,000	1,601,000	1,594,000	1,534,000	1,640,000	2,055,000	1,611,000	1,608,000	1,693,000	1,919,000	1,964,000	1,942,000	1,938,000
lease-related impairment charges	424,000	0	738,000	0	1,220,000	1,444,000	849,000	664,000
share-based compensation	10,562,000	10,399,000	15,358,000	11,111,000	8,679,000	11,335,000	13,949,000	10,299,000	12,247,000	11,589,000	11,562,000	7,888,000	7,917,000	7,231,000	7,935,000	7,878,000	6,413,000	5,941,000	5,625,000	5,522,000	4,032,000	6,023,000	8,504,000	6,119,000	6,611,000	6,117,000	5,366,000	5,978,000	3,723,000	4,634,000	4,483,000	3,127,000	4,110,000	3,662,000	3,939,000	3,432,000	3,358,000	4,579,000	5,208,000	6,199,000	3,512,000	6,496,000	5,280,000	4,626,000	5,231,000	5,137,000	5,136,000	5,655,000	3,860,000	4,197,000	4,635,000	4,468,000	2,592,000	3,749,000	4,842,000	5,239,000	4,455,000	4,458,000	5,236,000	4,001,000	4,621,000	6,095,000	5,965,000	3,330,000	3,136,000	6,800,000	6,638,000	6,386,000	6,853,000	7,150,000	6,418,000	5,574,000	5,187,000	4,845,000	4,206,000		2,502,000	2,458,000	2,263,000
amortization of debt discount and issuance costs	287,000	285,000	286,000	285,000	285,000	285,000	223,000	192,000	195,000	191,000	191,000	574,000	198,000	199,000	198,000	199,000	198,000	199,000	198,000	198,000	198,000	199,000	198,000	198,000	2,802,000	2,646,000	2,618,000	2,592,000	2,566,000	2,540,000	2,615,000	2,599,000	2,573,000	2,549,000	2,482,000	2,438,000	2,414,000	2,390,000	2,367,000	2,344,000	2,322,000	2,298,000	2,365,000	2,350,000
allowances for doubtful accounts	-6,000	124,000	272,000	11,000	709,000	2,337,000	16,000	368,000	0	50,000	3,000	94,000	0	19,000	28,000						27,000	491,000	21,000
deferred income taxes	8,705,000	140,000	259,000	-2,424,000	3,095,000	1,340,000	602,000	-7,072,000	-865,000			11,651,000	44,000	-40,000	7,129,000	10,046,000	2,482,000			6,266,000	-610,000	-1,499,000	-14,016,000	9,057,000				10,538,000				-2,691,000	1,623,000	-60,001,000	7,316,000	-3,788,000	26,000	-2,313,000	6,332,000	-10,642,000	10,216,000	475,000	2,716,000	6,279,000	-3,999,000	-4,013,000	9,829,000	-2,379,000	1,849,000	-870,000	6,083,000	-2,979,000	-726,000	-160,000	3,344,000	25,900,000	-9,221,000	10,442,000	2,581,000	-3,567,000	1,967,000	-9,645,000	10,382,000	18,919,000	-43,174,000	-438,000	2,931,000	145,000	-312,000	2,174,000	-1,487,000	11,549,000	-2,994,000	-3,305,000	-3,866,000	-43,000	-2,429,000	-1,611,000	-2,380,000	-1,822,000	-975,000	-871,000	-1,670,000	-4,236,907
gain on sale of property and equipment
change in fair value of contingent consideration liabilities	0			56,000	-173,000	-932,000	516,000	-239,000	-18,000	-668,000	435,000	-325,000	-67,000	21,000	12,000	75,000	56,000	0	42,000					0	-630,000	-485,000	-391,000	2,844,000	887,000	-4,180,000	830,000	1,333,000	880,000
change in fair value of equity investment	0
credit-related impairment charge on convertible debt investment	0
changes in operating assets and liabilities, net of acquisitions:
increase in receivables from clients	-4,125,000	8,373,000	-2,879,000	14,243,000	-24,367,000	30,744,000	-51,116,000	3,462,000	-14,068,000	-5,267,000	827,000	18,912,000	-15,934,000	-34,616,000	5,791,000	-16,551,000	4,455,000	-28,927,000	1,178,000	9,558,000	23,832,000	-12,037,000	11,698,000	-3,306,000	167,000	-12,113,000	5,129,000	-1,406,000	-3,719,000	-932,000	-4,452,000	-7,375,000	-1,923,000	4,285,000	6,663,000	-8,002,000	-10,376,000	4,984,000	14,834,000	11,889,000	-7,175,000	-1,003,000	-6,547,000	3,265,000	31,486,000	-32,436,000	27,757,000	-34,931,000	8,624,000	9,318,000	-4,742,000					-5,170,000								19,023,000	-21,618,000				-4,707,000	1,176,000	-2,823,000	-2,667,000	-8,667,000	-8,686,000	-10,937,000	10,096,000	-7,594,000	-4,145,000	-5,319,000	-1,494,000	-1,900,000	-1,684,000	-1,244,000	-3,232,043
increase in unbilled services	-5,162,000	-6,328,000	-20,617,000	17,353,000	10,713,000	-15,040,000	18,097,000	2,041,000	-18,525,000	-898,000	-31,669,000	-19,422,000	-3,608,000	6,910,000	-35,239,000	2,063,000	-4,795,000	-13,002,000	-23,086,000	17,279,000	4,656,000	6,079,000	-9,138,000	19,894,000	-8,058,000	-5,255,000	-16,850,000	5,620,000	2,979,000	-3,702,000	-15,991,000	7,919,000	-4,500,000	6,531,000	-14,282,000	23,935,000	5,060,000	-7,189,000	-19,363,000	16,517,000	16,003,000	7,160,000	-7,984,000	5,809,000	-6,800,000	-2,891,000	-34,329,000	24,151,000	-2,147,000	-15,513,000	-18,423,000					13,969,000	-2,215,000	7,469,000	-26,402,000		-9,509,000	1,244,000	-8,703,000		-10,485,000	-9,118,000	-4,564,000	17,487,000	-12,001,000	-6,114,000	-11,752,000	12,658,000	-7,933,000	-1,769,000	-10,972,000	2,195,000	-1,484,000	-1,390,000	-3,750,000	2,616,000	-6,398,000	22,000	-4,720,000	623,010
increase in current income tax receivable / payable	-301,000	-11,493,000	-5,668,000	8,526,000	-508,000	757,000	-3,363,000	-774,000	1,776,000	-7,628,000	1,487,000	-7,031,000	5,310,000	6,128,000	3,266,000	-5,882,000	-207,000	2,793,000	573,000	-13,117,000	2,909,000	4,214,000	2,332,000	-6,119,000	4,075,000	2,996,000	3,490,000	-4,007,000	800,000	1,405,000	-805,000	242,000	-991,000	2,985,000	-2,026,000	-1,371,000	-2,469,000	7,677,000	-8,247,000	5,114,000	598,000	3,465,000	-359,000	-1,083,000	4,276,000	-263,000	-13,703,000	5,191,000	-423,000	-1,282,000	-8,513,000												-7,014,000
increase in other assets	-11,638,000	-6,221,000	170,000	259,000	6,530,000	-9,934,000	-5,008,000	-292,000	-1,363,000	325,000	-5,205,000	-936,000	-516,000	2,623,000	1,361,000	-2,768,000	1,215,000	-1,444,000	327,000	-8,546,000	-1,752,000	-5,978,000	4,304,000	4,016,000	583,000	-2,189,000	-2,554,000	2,407,000	372,000	-387,000	-3,753,000	1,436,000	1,149,000	-2,123,000	-828,000	-765,000	2,245,000	-559,000	10,983,000	-9,361,000	-1,256,000	-5,941,000	1,816,000	-934,000	-1,231,000	-1,289,000	5,778,000	2,493,000	-2,016,000	-1,747,000	2,459,000											703,000	-2,445,000				-503,000	-1,126,000	-1,739,000	-4,661,000	-1,094,000	-2,641,000	3,232,000	-6,783,000	-3,430,000
increase in accounts payable and other liabilities	-2,539,000	3,046,000	1,017,000	-5,234,000	-16,000	-11,415,000	4,437,000	-1,587,000	233,000	-3,713,000	-1,881,000		-1,014,000	-6,480,000	-7,044,000		-2,809,000	2,472,000	2,566,000		-2,485,000	921,000	-3,708,000		-3,432,000	-2,529,000	2,396,000
increase in accrued payroll and related benefits	54,511,000	41,451,000	-132,731,000	57,755,000	45,015,000	45,890,000	-132,290,000	40,217,000	55,082,000	45,566,000	-89,843,000	51,653,000	24,537,000	27,269,000	-70,689,000	33,322,000	6,529,000	31,786,000	-74,273,000	24,121,000	28,130,000	31,490,000	-84,910,000	32,189,000	28,612,000	23,689,000	-54,151,000	26,036,000	14,181,000	18,897,000	-23,633,000	10,962,000	10,498,000	10,891,000	-43,317,000	20,751,000	9,271,000	10,473,000	-37,451,000	18,289,000	3,604,000	15,336,000	-62,450,000	18,400,000	23,199,000	24,405,000	-57,169,000	33,833,000	16,740,000	11,169,000	-27,018,000	18,416,000				19,184,000				3,973,000				13,392,000				-1,177,000				5,493,000				8,293,000				7,466,000	5,731,000			2,043,132
increase in deferred revenues	1,603,000	448,000	-164,000	-559,000	-888,000	5,497,000	-3,158,000	-3,768,000	1,524,000	4,153,000	-1,349,000	1,366,000	1,437,000	-2,662,000	828,000	2,707,000	-1,344,000	489,000	-9,569,000	2,956,000	-3,348,000	5,032,000	1,606,000	-2,816,000	3,668,000	-2,415,000	1,845,000	-1,848,000	541,000	5,033,000	-3,416,000	2,435,000	787,000	510,000	-1,615,000	1,870,000	841,000	989,000	198,000	-2,648,000	-1,106,000	5,377,000	3,236,000	-313,000	-3,565,000	2,868,000	-1,964,000	2,066,000	92,000	-3,086,000	-34,000	-5,814,000	-3,345,000	-3,293,000	-7,978,000	4,566,000	9,416,000	945,000	3,755,000	1,036,000			966,000	-4,722,000	2,580,000	-4,712,000	-1,747,000	277,000	6,554,000	1,767,000	332,000					497,000	-2,142,000
net cash from operating activities	93,767,000	80,047,000	-106,827,000	139,615,000	85,207,000	107,221,000	-130,724,000	80,368,000	68,774,000	78,221,000	-92,101,000	91,179,000	44,457,000	28,863,000	-79,099,000	46,193,000	33,764,000	20,784,000	-82,754,000	58,753,000	76,180,000	57,951,000	-56,146,000	80,475,000	57,952,000	32,082,000	-38,289,000	52,791,000	41,954,000	43,176,000	-36,263,000	47,363,000	29,146,000	41,678,000	-18,392,000	49,501,000	38,263,000	50,427,000	-9,880,000	81,030,000	64,906,000	60,485,000	-42,154,000	54,332,000	79,922,000	21,364,000	-9,165,000	69,967,000	43,453,000	26,664,000	-24,826,000	65,221,000	11,846,000	41,073,000	-12,551,000	53,764,000	22,803,000	35,442,000	-3,392,000	39,139,000	24,912,000	8,045,000	-22,045,000	68,086,000	20,315,000	29,603,000	2,052,000	56,791,000	39,649,000	33,210,000	-28,450,000	43,117,000	17,426,000	8,331,000	-15,190,000	32,733,000	12,330,000	7,502,000	-10,023,000	13,937,000	8,503,000	10,066,000	-6,512,000	5,214,127
capex	-8,454,000	-6,282,000	-8,529,000	-7,214,000	-7,566,000	-9,006,000	-8,797,000	-10,429,000	-8,034,000	-8,192,000	-8,531,000	-7,676,000	-5,849,000	-4,790,000	-5,984,000	-1,953,000	-4,574,000	-5,910,000	-2,037,000	-2,394,000	-2,960,000	-5,678,000	-3,923,000	-3,216,000	-6,693,000	-6,351,000	-4,442,000	-2,274,000	-2,993,000	-5,183,000	-2,097,000	-4,263,000	-5,262,000	-9,047,000	-6,768,000	-4,564,000	-4,298,000	-3,680,000	-2,232,000	-3,531,000	-5,508,000	-3,387,000	-6,482,000	-9,230,000	-5,250,000	-6,593,000	-4,840,000	-6,207,000	-4,743,000	-6,579,000	-4,268,000	-6,402,000	-2,584,000	-6,493,000	-5,267,000	-3,466,000	-4,280,000	-2,856,000	-3,337,000	-3,809,000	-2,202,000	-1,923,000	-566,000	-1,645,000	-2,544,000	-4,829,000	-3,598,000	-2,343,000	-4,154,000	-7,794,000	-5,530,000	-7,059,000	-3,756,000	-5,072,000	-3,022,000	-3,154,000	-1,756,000	0	-7,600,000	-2,180,000	-1,701,000	-3,292,000	-993,000	-2,566,612
free cash flows	85,313,000	73,765,000	-115,356,000	132,401,000	77,641,000	98,215,000	-139,521,000	69,939,000	60,740,000	70,029,000	-100,632,000	83,503,000	38,608,000	24,073,000	-85,083,000	44,240,000	29,190,000	14,874,000	-84,791,000	56,359,000	73,220,000	52,273,000	-60,069,000	77,259,000	51,259,000	25,731,000	-42,731,000	50,517,000	38,961,000	37,993,000	-38,360,000	43,100,000	23,884,000	32,631,000	-25,160,000	44,937,000	33,965,000	46,747,000	-12,112,000	77,499,000	59,398,000	57,098,000	-48,636,000	45,102,000	74,672,000	14,771,000	-14,005,000	63,760,000	38,710,000	20,085,000	-29,094,000	58,819,000	9,262,000	34,580,000	-17,818,000	50,298,000	18,523,000	32,586,000	-6,729,000	35,330,000	22,710,000	6,122,000	-22,611,000	66,441,000	17,771,000	24,774,000	-1,546,000	54,448,000	35,495,000	25,416,000	-33,980,000	36,058,000	13,670,000	3,259,000	-18,212,000	29,579,000	10,574,000	7,502,000	-17,623,000	11,757,000	6,802,000	6,774,000	-7,505,000	2,647,515
cash flows from investing activities:
purchases of property and equipment	-3,967,000	-2,042,000	-1,850,000	-2,623,000	-2,363,000	-2,473,000	-1,192,000	-4,297,000	-1,422,000	-1,769,000	-1,956,000	-2,779,000	-2,968,000	-2,876,000	-3,924,000	-1,953,000	-3,479,000	-4,802,000	-637,000	-2,394,000	-1,314,000	-3,416,000	-1,001,000	-3,216,000	-3,640,000	-4,035,000	-2,349,000	-2,274,000	-1,531,000	-3,762,000	-1,369,000	-4,263,000	-4,852,000	-8,784,000	-6,503,000	-4,564,000	-3,996,000	-3,396,000	-1,980,000	-3,531,000	-5,171,000	-3,387,000	-6,482,000	-9,230,000	-5,250,000	-6,593,000	-4,840,000	-5,842,000	-4,594,000	-6,213,000	-3,576,000	-6,402,000	-2,584,000	-6,493,000	-5,267,000	-3,466,000	-4,280,000	-2,856,000	-3,337,000	-3,809,000	-2,202,000	-1,923,000	-566,000	-1,645,000	-2,544,000	-4,829,000	-3,598,000	-2,343,000	-4,154,000	-7,794,000	-5,530,000	-7,059,000	-3,756,000	-5,072,000	-3,022,000	-3,154,000	-1,756,000
investments in life insurance policies	-585,000	-590,000	-1,722,000	-428,000	-805,000
purchases of businesses, net of cash acquired	-54,063,000	-47,921,000	-5,190,000																									0	0	0	-215,000	0	-3,459,000	-1,639,000	-101,817,000	0	-20,062,000	-35,071,000	-14,000,000									-30,000,000																-3,180,000	-1,305,000	-862,000	-46,203,000	-2,410,000	-192,983,000	-24,401,000	-10,153,000	-7,694,000					-29,625,000
capitalization of internally developed software costs	-4,487,000	-4,240,000	-6,679,000	-4,591,000	-5,203,000	-6,533,000	-7,605,000	-6,132,000	-6,612,000	-6,423,000	-6,575,000	-4,897,000	-2,881,000	-1,914,000	-2,060,000		-1,095,000	-1,108,000	-1,400,000		-1,646,000	-2,262,000	-2,922,000		-3,053,000	-2,316,000	-2,093,000		-1,462,000	-1,421,000	-728,000		-410,000	-263,000	-265,000		-302,000	-284,000	-252,000		-337,000
proceeds from note receivable	0	0	154,000	0	0	0	154,000	0	0	0	154,000	-3,000	0															0	0			1,000,000	0	0	177,000									0	0	109,000	219,000	0	219,000
proceeds from sale of property and equipment				0	0			49,000				0	3,000	0	4,750,000	153,000	97,000
net cash from investing activities	-63,102,000	-54,793,000	-15,287,000	-31,701,000	-8,371,000	-9,078,000	-30,599,000	-10,853,000	-10,036,000	-5,591,000	-10,172,000	-9,349,000	-3,171,000	-4,292,000	-3,316,000	-1,417,000	-4,974,000	-5,715,000	-8,037,000	-13,646,000	-4,247,000	-5,746,000	-18,395,000	-10,582,000	-9,540,000	-6,793,000	-8,087,000	-5,066,000	-3,490,000	-6,239,000	-3,767,000	-3,695,000	-5,832,000	-10,880,000	-108,541,000	-5,403,000	-24,551,000	-39,584,000	-17,098,000	96,344,000	-17,980,000	-4,792,000	-345,730,000	-12,131,000	-18,407,000	-41,075,000	-22,218,000	-36,367,000	-5,009,000	-6,507,000	-4,775,000	-8,719,000	-23,585,000	-8,234,000	-36,926,000	-4,008,000	-3,790,000	-4,326,000	-26,366,000	-26,378,000	-64,000	-1,053,000	-60,322,000	-3,796,000	-4,465,000	-6,345,000	-49,955,000	-4,520,000	-197,214,000	-32,566,000	-16,561,000	-14,753,000	-65,926,000	-7,105,000	-99,334,000	-4,040,000	-31,381,000	-26,162,000	-7,600,000	-2,655,000	-1,785,000	-15,658,000	-993,000	-2,566,612
cash flows from financing activities:
proceeds from exercises of stock options	1,551,000	64,000	2,527,000	198,000	419,000	48,000	1,167,000	1,537,000	0	360,000	627,000	0	236,000	537,000	648,000	191,000	191,000	248,000	174,000	178,000	179,000	178,000	468,000
shares redeemed for employee tax withholdings	-467,000	-326,000	-32,181,000	-627,000	-378,000	-153,000	-20,927,000	-486,000	-322,000	-199,000	-9,529,000	-255,000	-529,000	-127,000	-6,884,000	-836,000	-616,000	-148,000	-8,503,000	-106,000	-580,000	-84,000	-7,133,000	-176,000	-746,000	-75,000	-4,385,000	-96,000	-371,000	-36,000	-2,684,000	-396,000	-191,000	-78,000	-4,181,000	-116,000	-392,000	-68,000	-4,377,000	-1,960,000	-544,000	-165,000	-4,485,000	-192,000	-321,000	-73,000	-3,067,000	-689,000	-179,000	-16,000	-565,000	-564,000	-49,000	-115,000	-3,710,000	-1,895,000	-95,000	-94,000	-2,437,000	-171,000	-80,000	-188,000	-1,111,000	-141,000	-1,242,000	-373,000	-1,548,000	-389,000	-29,000	-253,000	-5,491,000	-4,463,000	-3,727,000	-330,000	-1,564,000	-2,063,000	-383,000	-150,000	-864,000
share repurchases	-18,728,000	-69,059,000	-65,310,000	-18,453,000	-7,289,000	-36,266,000	-60,998,000	-33,860,000	-28,529,000	-15,235,000	-45,133,000	-24,919,000	-43,031,000	-28,346,000	-24,097,000	-4,383,000	-24,986,000	-23,789,000	-11,454,000	-5,026,000	0	0	-22,115,000													0	0	0	-55,265,000	-21,093,000	0			-4,908,000	-35,553,000
proceeds from bank borrowings	489,000,000	224,000,000	328,000,000	61,000,000	64,000,000	52,500,000	566,000,000	62,000,000	62,000,000	29,000,000	201,000,000	27,000,000	63,000,000	74,000,000	150,000,000	46,000,000	50,000,000	50,000,000	89,000,000	0	0	2,000,000	281,000,000
repayments of bank borrowings	-535,813,000	-142,437,000	-109,438,000	-146,438,000	-132,437,000	-114,938,000	-316,000,000	-96,000,000	-99,000,000	-81,000,000	-44,000,000	-78,000,000	-64,000,000	-67,000,000	-47,780,000	-76,137,000	-55,092,000	-50,135,000	-24,135,000	-48,178,000	-80,133,000	-122,132,000	-38,131,000
payments for debt issuance costs				0	0	-63,000	-1,383,000	0	0	-42,000	-16,000													-26,000				0	0	0	-1,385,000	-13,000	0	0	-395,000									0
deferred payments for business acquisitions	0
net cash from financing activities	-67,557,000	12,242,000	123,562,000	-104,320,000	-76,041,000	-99,133,000	167,859,000	-66,809,000	-65,851,000	-68,116,000	102,449,000	-78,860,000	-44,324,000	-22,311,000	71,387,000	-35,165,000	-30,503,000	-23,824,000	45,082,000	-53,132,000	-80,534,000	-120,038,000	214,089,000	-107,776,000	-8,139,000	-24,643,000	21,722,000	-23,549,000	-39,850,000	-32,832,000	29,541,000	-35,441,000	-28,273,000	-30,016,000	122,551,000	-36,119,000	-11,317,000	-17,567,000	-18,160,000	-131,832,000	-50,264,000	-46,088,000	138,229,000	-11,212,000	155,234,000	7,269,000	-5,121,000	-6,290,000	-12,318,000	-21,305,000	10,265,000	-34,544,000	9,022,000	-30,479,000	47,930,000	-45,968,000	-20,344,000	-32,553,000	27,396,000	-12,109,000	-23,286,000	-5,613,000	78,565,000	-84,515,000	5,184,000	-27,219,000	43,860,000	-52,437,000	158,367,000	-342,000	55,949,000	-29,144,000	48,707,000	-4,052,000	104,288,000	-13,064,000	16,613,000	5,864,000	1,980,000	-1,337,000	58,000	92,000	12,000	19,522,488
effect of exchange rate changes on cash	-230,000	137,000	19,000	-180,000	56,000	-6,000	-43,000	45,000	-72,000	43,000	16,000	33,000	-89,000	-50,000	-5,000	-19,000	-80,000	114,000	155,000	457,000	134,000	36,000	-143,000	77,000	-40,000	5,000	73,000	-94,000	-41,000	-89,000	16,000	22,000	27,000	143,000	22,000	-55,000	8,000	-33,000	158,000	-567,000	-28,000	40,000	-34,000	-30,000	-54,000	19,000	14,000	40,000	47,000	7,000	-77,000	-8,000	157,000	-551,000	430,000	-181,000	-454,000	282,000	428,000	-1,050,000	1,210,000	726,000	-789,000	-47,000	70,000	22,000	-497,000	-273,000	-592,000	-244,000	346,000	31,000	98,000
net increase in cash and cash equivalents	-37,122,000	37,633,000	1,467,000	3,414,000	851,000	-996,000	6,493,000			4,557,000	192,000					9,592,000	-1,793,000	-8,641,000	-45,554,000	-7,568,000	-8,467,000	-67,797,000	139,405,000	-37,806,000																44,975,000				30,959,000				27,350,000	26,173,000											-398,000				-20,272,000	21,104,000	-3,939,000	-4,540,000	-439,000	210,000	58,000	11,284,000									9,945,000				22,170,003
cash and cash equivalents at beginning of the period	0	0	21,911,000	0	0	0	12,149,000	0	0	0	11,834,000	0	0	0	20,781,000	0	0	0	67,177,000	0	0	0	11,604,000	0	0	0	33,107,000	0	0	0	16,909,000	0	0	0	17,027,000	0	0	0	58,437,000	0	0	0	256,872,000	0	0	0	58,131,000	0	0	0	25,162,000	0	0	0	5,080,000	0	0	0	6,347,000	0	0	0	6,459,000	0	0	0	14,106,000	0	0	0	2,993,000	0	0	0	16,572,000	0	0
cash and cash equivalents at end of the period	-37,122,000	37,633,000	23,378,000	3,414,000	851,000	-996,000	18,642,000	2,751,000	-7,185,000	4,557,000	12,026,000	3,003,000	-3,127,000	2,210,000	9,748,000	9,592,000	-1,793,000	-8,641,000	21,623,000	-7,568,000	-8,467,000	-67,797,000	151,009,000	-37,806,000	40,233,000	651,000	8,526,000	24,082,000	-1,427,000	4,016,000	6,436,000	8,249,000	-4,932,000	925,000	12,667,000	7,924,000	2,403,000	-6,757,000	13,457,000	44,975,000	-3,366,000	9,645,000	7,183,000	30,959,000	216,695,000	-12,423,000	21,641,000	27,350,000	26,173,000	-1,141,000	5,749,000	21,950,000	-2,560,000	1,809,000	3,963,000	3,607,000	-1,785,000	-1,155,000	4,413,000	-398,000	2,772,000	2,105,000	1,868,000	-20,272,000	21,104,000	-3,939,000	9,566,000	-439,000	210,000	58,000	14,277,000	-749,000	305,000	-2,899,000	6,336,000	15,629,000	-2,438,000
supplemental disclosure of cash flow information:
non-cash investing and financing activities:
property and equipment expenditures and capitalized software included in current liabilities	842,000	-392,000	3,446,000	822,000	-633,000	-1,320,000	6,147,000	-152,000	871,000	375,000	4,062,000
operating lease right-of-use assets obtained in exchange for operating lease liabilities	6,485,000	741,000	694,000		957,000	2,141,000	1,073,000		481,000	1,091,000	748,000
common stock issued related to purchases of businesses	6,198,000	18,553,000	2,344,000
contingent consideration accrued related to purchases of businesses	3,303,000			0	0	0	36,000	0
excise tax on net share repurchases included in current liabilities	-105,000			31,000				304,000	258,000
change in fair value of preferred stock investment			4,210,000									0	0	0	-26,964,000
deferred payment on business acquisition			-36,000												-500,000				1,000,000
contingent consideration accrued related to purchase of business
share repurchases included in current liabilities			8,121,000				2,228,000
excise tax on net share repurchases included in non-current liabilities			73,000
adjustments to reconcile net income to net cash flows from operating activities:
gain on sale of property and equipment, excluding transaction costs								-3,000				6,000	0	-50,000	-1,067,000
gain on sale of businesses, excluding transaction costs
other												0				-96,000	-89,000																																																							7,000				60,000	0	-1,000	135,000
changes in operating assets and liabilities, net of acquisitions and divestiture:
distributions from life insurance policies								0	0			419,000																				0
proceeds from divestitures of businesses
deferred payments on business acquisition				0	-356,000			0	0	-1,000,000	-500,000
note receivable issued related to divestiture of business
cash paid during the year for:
interest																																																																													212,000
income taxes																																																																													5,374,000
purchases of businesses					0	381,000	-21,150,000	0	-1,651,000	0	38,000								-6,000,000																						-776,000	-183,000	-331,807,000		-303,000	-33,961,000	-17,430,000						-20,696,000	-1,838,000	-31,298,000		15,000	-995,000	-22,886,000		-2,001,000	48,000	-63,277,000
common stock issued related to purchase of business					0	0	8,640,000
(gain) loss on sale of property and equipment
excise tax on net share repurchases included in current and non-current liabilities						-615,000	1,064,000
(gain) loss on sale of property and equipment, excluding transaction costs										0	1,000
investment in life insurance policies							-806,000		-413,000	-355,000	-1,833,000					-671,000	-497,000			-436,000	-486,000	-68,000	-1,472,000	-269,000	-347,000	-442,000	-3,645,000	-348,000	0	-234,000	-1,455,000	0	0	-1,693,000	-133,000	-145,000	-191,000	-833,000	-866,000	-981,000	304,000	-186,000	-4,941,000
adjustments to reconcile net income to net cash from operating activities:
gain on sale of business, excluding transaction costs
divestiture of business													0	0	207,000
net decrease in cash and cash equivalents													-3,127,000	2,210,000	-11,033,000											651,000	-24,581,000		-1,427,000	4,016,000	-10,473,000	8,249,000	-4,932,000	925,000	-4,360,000		2,403,000	-6,757,000	-44,980,000			9,645,000	-249,689,000			-12,423,000	-36,490,000				-19,413,000		-2,560,000	1,809,000	-1,117,000			-1,155,000	-1,934,000			2,105,000	-4,591,000										305,000	-2,899,000	-10,236,000		-2,438,000	-12,796,000	-15,643,000			-5,500,000	-7,493,000
lease-related impairment charge										216,000	1,870,000
contingent consideration related to purchase of business													0	0	869,000
goodwill impairment charges																				0	0	0	59,816,000
(gain) loss on sales of businesses, excluding transaction costs
changes in operating assets and liabilities, net of acquisitions and divestitures:
increase in accounts payable and accrued liabilities																												-8,398,000	1,182,000	-1,897,000	901,000	1,882,000	-5,126,000	2,275,000	4,701,000	-778,000	2,228,000	-634,000	-3,960,000	-780,000	5,596,000	-7,023,000	9,886,000	-2,302,000	949,000	2,228,000	8,289,000	3,532,000	-3,718,000	4,700,000	-3,000,000			-6,130,000	3,492,000			-649,000	1,165,000	-1,948,000	-2,628,000	-8,302,000	9,213,000	-9,318,000	13,311,000	2,403,000	532,000	-3,311,000	5,448,000	1,542,000	1,815,000	1,342,000	-951,000	4,401,000	-521,000
purchases of investment securities																					0	0	-13,000,000
divestitures of business
deferred payments on business acquisitions												0	0
property and equipment expenditures and capitalized software included in accounts payable, accrued expenses and accrued payroll and related benefits												310,000	340,000	452,000	2,682,000	2,593,000	-1,175,000	-230,000	3,545,000	-871,000
contingent consideration related to purchases of businesses
share repurchases included in accounts payable												-1,465,000							1,729,000
purchases of business, net of cash acquired													0	341,000	-2,289,000
operating lease right-of-use asset obtained in exchange for operating lease liability													1,806,000	0	102,000						59,000
lease impairment charges
capitalization of internally developed software																																																-365,000	-149,000	-366,000	-692,000
divestitures of businesses, net of cash sold
repayment of convertible notes
payments for contingent consideration liabilities
loss on sale of business																					0	0	102,000
changes in operating assets and liabilities, net of acquisition and divestiture:
purchase of investment securities
purchase of business																	0
allowances for doubtful accounts and unbilled services																								59,000	21,000	111,000	59,000	84,000	183,000	189,000	201,000	-595,000	2,520,000	-54,000	1,346,000	-2,857,000	1,230,000	3,459,000	2,418,000	2,630,000	-571,000	870,000	-1,904,000	-2,911,000	9,110,000	-209,000	-72,000	1,258,000	-2,222,000	-1,578,000	6,953,000	-6,658,000	4,211,000	-4,734,000	2,246,000	-6,850,000	-3,227,000	1,503,000	182,000	-4,058,000	3,927,000	1,559,000	-1,078,000	-1,534,000	1,076,000	3,712,000	-1,261,000	1,618,000	2,687,000	521,000	651,000	1,795,000	1,292,000	1,184,000	3,035,000	-181,000	509,000	-163,000	404,000	-234,000	368,000	-402,000	547,000
losses on sales of businesses
contingent consideration related to business acquisitions																												0	0	0	212,000	0	0	0	15,489,000	0	2,254,000	0	6,500,000	2,063,000	0	0	900,000	226,000	0	0	590,000
lease impairment charge																									0	65,000	740,000
changes in operating assets and liabilities, net of divestiture:
payments of contingent consideration liabilities																									0
property and equipment expenditures and capitalized software included in accounts payable and accrued expenses																						-1,646,000	3,716,000	-485,000	-757,000	1,929,000	1,913,000
gain on sale of businesses																												-56,000	32,000
promissory note assumed for purchase of property and equipment																																0	0
common stock issued related to business acquisition																																		0	9,560,000						0	0	2,204,000
proceeds from exercise of stock options																									234,000	235,000	234,000		234,000	235,000	234,000						0	0	123,000					9,000	69,000	39,000	740,000	159,000	9,000	3,000	27,000	246,000	1,000	0	29,000	0	0	13,000	206,000	33,000	1,000	22,000	17,000	2,000	44,000	73,000	43,000	166,000	50,000	45,000	136,000	131,000	26,000	241,000	164,000	64,000	90,000	107,000	127,000	20,000	33,000	92,000	12,000	12,488
proceeds from borrowings under credit facility																									18,000,000	47,000,000	40,500,000	24,500,000	40,500,000	47,800,000	91,500,000	36,500,000	35,500,000	26,500,000	179,000,000	32,000,000	52,000,000	45,500,000	70,500,000	42,000,000	15,500,000	59,000,000	197,500,000	0	55,000,000			12,500,000	17,500,000	44,000,000	22,000,000	29,000,000	105,500,000	45,500,000	93,000,000	52,301,000	61,500,000	61,500,000	107,000,000	66,000,000	65,500,000	70,000,000	162,000,000	44,000,000	37,500,000	64,000,000	100,500,000
repayments of debt																									-24,129,000	-67,129,000	-14,627,000	-46,127,000	-79,625,000	-75,925,000	-58,124,000	-70,663,000
contingent consideration related to business acquisition
deferred acquisition payments																												-2,060,000																0
property & equipment expenditures and capitalized software included in accounts payable and accrued expenses
common stock issued related to business acquisitions
goodwill impairment charge																																43,493,000	0
divestitures of businesses																													-497,000
property and equipment expenditures included in accounts payable and accrued expenses																													17,000	-454,000	1,937,000	-2,482,000	-608,000	527,000	4,130,000	1,533,000	-320,000	1,787,000	1,461,000	-112,000	-1,522,000	1,863,000	1,860,000	778,000	716,000	-2,135,000	4,174,000
common stock issued related to a business acquisition
(gain) loss on sale of businesses
purchases of convertible debt investment																																								-300,000	-12,000,000
proceeds from sale of businesses, net of cash sold
payments for capital lease obligations																																									-14,000	-14,000	-20,000		-21,000	-21,000	-21,000
gain on sale of business																																	0																											0
proceeds from sale of business																																	0
repayments on credit facility																																		-55,500,000	-51,000,000	-68,000,000	-63,000,000	-63,000,000	-30,000,000	-151,250,000	-65,500,000	-91,500,000	-57,500,000	-6,250,000	-83,750,000	-57,750,000	-6,250,000	-18,750,000	-23,750,000	-65,250,000	-12,000,000	-59,000,000	-96,500,000	-76,000,000	-42,500,000	-95,250,000	-81,750,000	-94,000,000	-77,500,000	-78,500,000	-89,000,000	-78,000,000	-80,000,000	-126,500,000	-31,000,000	-90,500,000	-59,000,000
payment of contingent consideration liabilities																																		-938,000	-873,000
proceeds from sale of business, net of cash sold
tax benefit from share-based compensation																																				-3,000	75,000	1,000	859,000	471,000	294,000	89,000	2,734,000	145,000	360,000	1,125,000	3,477,000	980,000	132,000	439,000	803,000	260,000	72,000	137,000	1,116,000	883,000	11,000	44,000	156,000	571,000	360,000	2,625,000	-2,265,000	-1,789,000	-26,000	-326,000	3,963,000	2,897,000	2,953,000	-1,634,000	8,018,000		4,906,000	2,034,000	1,832,000		1,406,000	409,000	2,861,000
proceeds from convertible senior notes issuance																																												0
proceeds from sale of warrants																																												0
payments for convertible senior note hedges																																												0
deferred payments for purchase of property and equipment																																												0
purchase of convertible debt investment																																											-2,500,000
payments of capital lease obligations																																																				-4,000	-2,000	-1,000	-5,000		-10,000	-16,000	-29,000		-67,000	-72,000	-76,000		-92,000	-93,000	-98,000
payments for convertible senior note hedge
payments for debt issue costs																																																0
deferred acquisition payment																																																	-4,875,000
deferred payments related to business combinations
net investment in life insurance policies																																													-354,000	-630,000	-167,000	-160,000	-188,000	-147,000	-507,000		-305,000	97,000	-361,000				-143,000				-171,000	1,029,000	-616,000	-654,000	-154,000	233,000	-77,000	-371,000	-878,000
deferred payment for purchase of property and equipment
changes in operating assets and liabilities, net of businesses acquired:
loss on disposal of property and equipment																																																								0				10,000
non-cash portion of litigation settlement																																																									0	508,000	588,000
sale of business																																																														0	3,692,000
note received for sale of business
debt issuance costs
issuance of common stock in connection with settlement of class action lawsuit																																																								0	0
non-cash financing activities:
deferred payments related to business acquisitions
non-cash portion of litigation settlements
impairment charges on goodwill
decrease (increase) in receivables from clients																																																				10,181,000									-2,124,000						630,000
decrease (increase) in unbilled services																																																						-4,230,000	4,456,000
decrease (increase) in current income tax receivable / payable
decrease (increase) in other assets																																																										-2,031,000	2,748,000						-274,000
net (investment in) surrender of life insurance policies																																																								-291,000	475,000
sales of businesses																																																												0
decrease in current income tax receivable
decrease in other assets																																																					-665,000	-932,000	1,853,000
decrease in accounts payable and accrued liabilities
gain on disposal of property and equipment																																																										0	-46,000
decrease in receivables from clients																																																						25,748,000	2,133,000			-11,325,000	19,266,000				15,342,000
decrease (increase) in current income tax receivable																																																						9,788,000	2,379,000
decrease in accrued payroll and related benefits																																																										10,936,000	-20,058,000			5,056,000	-52,784,000			11,441,000	-18,838,000			7,908,000	-36,697,000			8,791,000	-16,115,000			5,446,000	-14,201,000				-9,810,000
(decrease) in accrued payroll and related benefits																																																							-36,795,000
sales of business
non-cash compensation																																																																0	1,226,000
write-down of goodwill and intangibles related to sale of business
other gains
principal payments of notes payable and capital lease obligations																																																																												19,000	0
capitalized lease obligations incurred
increase in current income tax receivable																																																										-2,046,000	-2,201,000
adjustments to reconcile net income to net cash used by operating activities:
impairment charge on goodwill																																																																0
decrease (increase) in current income tax receivable/payable
net surrender of (investment in) life insurance policies																																																												147,000	-111,000
issuance of common stock in connection with business combinations																																																																				6,320,000
issuance of common stock in connection with a business combination
classified as a liability
other gain
decrease in current income tax receivable / payable																																																													2,041,000				3,533,000	1,235,000	538,000
decrease in deferred revenues																																																																											-1,567,000
impairment of goodwill and intangibles related to discontinued operations
non-cash gains and other
(increase) in other assets
issuance of common stock in connection with a business combination classified as a liability
non-cash gain and other																																																																	0
non-cash investing activity:
issuance of common stock in connection with business combination classified as a liability
issuance of note payable for purchase of a business
proceeds from borrowings under line of credit																																																																				56,000,000	402,000,000	72,000,000	101,500,000	48,500,000	107,500,000	38,000,000	146,500,000	25,200,000	53,900,000							0
repayments on line of credit																																																																				-111,000,000	-246,500,000	-69,500,000	-48,000,000	-79,500,000	-60,000,000	-43,000,000	-42,500,000	-39,200,000	-38,400,000							0
decrease (increase) in income tax receivable / payable
principal payment of note payable and capital lease obligations																																																																					-107,000
decrease in income tax receivable / payable																																																																						6,544,000	812,000				8,884,000
principal payment of notes payable and capital lease obligations																																																																							-214,000		2,000
increase in income tax receivable / payable																																																																								-8,193,000	-2,306,000
acquisition of intangibles
refund of initial public offering costs																																																																																0
issuance of notes payable for purchase of a business
cash paid for interest																																																																																11,000	6,000	0	63,000	694,830
cash paid for income taxes
purchases of a businesses, net of cash acquired																																																																										-2,033,000	-96,312,000
principal payment of capital lease obligations																																																																											-144,000
share-based compensation expense
proceeds from issuance of common stock (previously named class a common stock), net of offering costs
redemption of notes issued to hcg holdings llc
redemption of 8% preferred stock
payment of accrued dividends on 8% preferred stock
dividends paid on common stock
capitalized lease obligation incurred
accrued dividends on 8% preferred stock																																																																																				73,846
increase in income tax receivable																																																																													91,000				121,000
decrease (increase) in other current assets and other
increase in accounts payable and accrued expenses																																																																													2,185,000	-801,000	5,695,000	945,000	2,334,000			1,748,808
decrease in income tax payable
cash paid during the period for:
liabilities assumed in connection with businesses acquired
issuance of notes payable for purchase of business																																																																																	0
changes in operating assets and liabilities:
decrease in other current assets and other
liabilities incurred for purchases of businesses
decrease in income tax receivable																																																																															232,000				494,000
increase in other current assets and other																																																																															-1,975,000
increase in income tax payable																																																																															2,175,000			-4,176,000	3,456,000
decrease in deferred revenue																																																																															-482,000
purchase of property and equipment																																																																															-7,600,000	-2,180,000	-1,701,000	-3,292,000	-993,000	-2,566,612
principal payments under capital lease obligations																																																																															-144,000
cash and cash equivalents:
beginning of the period																																																																															31,820,000	0	0	0	28,092,000	-97
end of the period																																																																															16,177,000	9,945,000	6,776,000	-5,500,000	20,599,000	22,169,906
cash paid for taxes																																																																															1,423,000	4,114,000	3,647,000	8,153,000	1,174,000	3,968,641
stock-based compensation expense																																																																																1,950,000	1,887,000	1,696,000	1,410,000
tax benefit from stock-based compensation																																																																																793,000	600,000	1,256,000	113,000
changes in operating assets and liabilities, net of acquisition:
increase in deferred revenue																																																																																-682,000	766,000	1,496,000	-408,000	347,059
changes in other assets and liabilities
purchase of a business, net of cash acquired
proceeds from issuance of class b common stock
noncash transactions:
loss on sale of property and equipment
increase in other current assets																																																																																			-335,000
decrease in deposits																																																																																	100,000	2,000	15,000
decrease in interest payable to hcg holdings llc
purchase of business, net of cash acquired																																																																																	-84,000
dividends paid
noncash transaction:
decrease (increase) in other current assets
decrease in accounts payable and accrued expenses																																																																																			-34,000
loss on long-term deposits
tax benefit from stock options exercised																																																																																				176,348
decrease (increase) in income tax receivable																																																																																				2,166,419
decrease (increase) in deposits
increase in interest payable to hcg holdings llc																																																																																				-609,401
proceeds from (redemption) issuance of 8% preferred stock
(redemption of) proceeds from notes issued to hcg holdings llc
compensation expense related to stock option issuance
allowance for doubtful accounts and unbilled services

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