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Cigna Corporation
(NYSE:CI) 

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Cigna Corporation provides insurance and related products and services in the United States. Its Evernorth segment provides a range of coordinated and point solution health services, including pharmacy, benefits management, care, and intelligence solutions to health plans, employers, government orga...

Founded: 1982
Full Time Employees: 73,700
Sector: Healthcare
Industry: Healthcare Plans

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At a glance:
  • Diversified Healthcare Services and Insurance Provider: Cigna operates through two primary segments: Cigna Healthcare, which offers health insurance plans, and Evernorth Health Services, providing pharmacy benefits management (PBM), care delivery, and other health services.
  • Strategic Divestment and Core Business Focus: The company recently divested its Medicare Advantage, Medicare Part D, and individual and group commercial non-standardized plans to HCSC, indicating a strategic focus on its core employer-sponsored health plans and the Evernorth health services business.
  • Consistent Revenue Growth Driven by Evernorth: Cigna consistently reports strong revenue growth, largely propelled by the robust performance of its Evernorth Health Services segment and its commercial employer-sponsored health plans.
  • Key Player in Integrated Healthcare Delivery: Through Evernorth, Cigna plays a significant role in integrating pharmacy benefits, care management, and data analytics to enhance health outcomes and manage costs across the broader healthcare ecosystem.
Bull Thesis:
  • Evernorth's PBM Strength and Diversification: Cigna's Evernorth segment, particularly its Pharmacy Benefit Management (PBM) business, continues to be a robust growth engine. It provides stable revenue streams, strong cash flow generation, and diversifies Cigna's overall business model beyond traditional health insurance, offering resilience against market fluctuations.
  • Strategic Portfolio Optimization and Focus: Cigna's ongoing strategic review and potential divestitures (e.g., Medicare Advantage, international businesses) are aimed at streamlining its portfolio. This could reduce capital intensity, allow the company to focus on higher-growth, higher-margin core health services, and potentially unlock significant shareholder value by creating a more focused and efficient enterprise.
  • Attractive Valuation and Shareholder Returns: Cigna often trades at a discount compared to its peers in the managed care and health services sectors. Coupled with a consistent commitment to share buybacks, this attractive valuation presents an opportunity for long-term investors, as share repurchases can boost earnings per share and enhance total shareholder returns.
  • Demographic Tailwinds in Healthcare: The aging global population and increasing prevalence of chronic diseases drive a sustained demand for healthcare services, insurance, and pharmacy benefits. Cigna, with its diversified offerings, is well-positioned to benefit from these long-term demographic trends, ensuring a steady underlying demand for its services.
Bear Thesis:
  • Regulatory Headwinds and Scrutiny on PBMs: The Pharmacy Benefit Management industry, including Evernorth, faces increasing regulatory scrutiny and potential legislative changes at both federal and state levels. Proposals aimed at increasing transparency, delinking PBM compensation from drug prices, or direct government intervention could significantly impact Evernorth's profitability and business model.
  • Intense Competition Across Segments: Cigna operates in highly competitive markets for both health insurance and PBM services. Major players like UnitedHealth Group (Optum/UHC), CVS Health (Aetna/Caremark), and Elevance Health constantly vie for market share, leading to pricing pressure, potential margin erosion, and the need for continuous innovation to retain clients.
  • Uncertainty and Execution Risk from Divestitures: While strategic, large-scale divestitures can introduce significant execution risk. The process can be complex, time-consuming, and may not yield the expected valuation. Furthermore, the market might face short-term uncertainty regarding the 'new' Cigna's growth profile and operational stability post-divestiture, potentially impacting investor sentiment.
  • Medical Cost Inflation and Utilization Trends: Cigna's health insurance segment (Cigna Healthcare) is susceptible to unexpected increases in medical costs and utilization. Factors such as the rising cost of new high-priced drugs (e.g., GLP-1s), increased demand for healthcare services, or a rebound in deferred care could put pressure on medical loss ratios (MLR) and negatively impact profitability.
Main Competitors:
  • Elevance Health ($ELV) (Anthem Blue Cross Blue Shield plans (health insurance), CarelonRx (PBM)), Elevance Health operates as one of the largest health benefits companies, primarily through its affiliated Blue Cross Blue Shield plans in various states. It competes with Cigna in commercial, Medicare, and Medicaid health insurance markets. Its CarelonRx segment provides pharmacy benefit management services, directly competing with Cigna's Evernorth for PBM contracts and integrated health solutions.
  • CVS Health ($CVS) (Aetna (health insurance), CVS Caremark (PBM), MinuteClinic/HealthHUBs (care delivery)), CVS Health, through its acquisition of Aetna, became a major vertically integrated competitor. Aetna competes directly with Cigna Healthcare in offering health insurance plans across commercial, Medicare, and Medicaid segments. CVS Caremark is one of the largest pharmacy benefit managers, directly competing with Cigna's Evernorth for PBM contracts and integrated health services.
  • Humana Inc. ($HUM) (Medicare Advantage plans, Medicaid plans, employer group plans, CenterWell (care delivery)), Humana is a significant competitor, particularly strong in the government-sponsored healthcare market, especially Medicare Advantage plans. It also offers Medicaid and employer-sponsored health plans. Humana is increasingly focused on integrated care delivery through its CenterWell brand, competing with Cigna's efforts in value-based care and care management, especially for senior populations.
Moat:
Cigna operates in a highly competitive and consolidating health services industry. Its primary moat is built on its significant scale, extensive provider networks, and the strategic vertical integration of its health insurance (Cigna Healthcare) and health services (Evernorth) segments. This integration, particularly its pharmacy benefit management (PBM) capabilities, allows for greater cost control, enhanced data analytics, and the delivery of comprehensive, value-based care solutions. Competition is fierce, with major rivals like UnitedHealth Group, Elevance Health, CVS Health (Aetna/Caremark), and Humana also pursuing similar vertical integration strategies and leveraging their own scale, technology, and diverse service offerings to capture market share across commercial, government, and specialty health markets.
Income Statements:
Quarterly
Annual
    Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 
                                 
      revenues
                                 
      pharmacy revenues
    54,037,000,000 58,336,000,000 56,054,000,000 53,649,000,000 48,633,000,000 49,941,000,000 48,284,000,000 45,101,000,000 42,036,000,000 36,604,000,000 34,531,000,000 33,964,000,000 32,144,000,000 33,135,000,000 32,762,000,000 31,972,000,000 30,697,000,000 32,328,000,000 31,013,000,000 30,047,000,000 28,025,000,000 28,305,000,000 27,802,000,000 26,564,000,000 25,098,000,000 25,645,000,000 25,987,000,000 26,288,000,000 25,179,000,000 
      premiums
    9,812,000,000 9,288,000,000 9,081,000,000 9,156,000,000 12,736,000,000 11,503,000,000 11,436,000,000 11,454,000,000 11,603,000,000 11,175,000,000 10,998,000,000 11,039,000,000 11,025,000,000 9,547,000,000 9,586,000,000 10,426,000,000 10,356,000,000 10,342,000,000 10,275,000,000 10,323,000,000 10,214,000,000 10,699,000,000 10,682,000,000 10,406,000,000 10,840,000,000 10,005,000,000 9,935,000,000 9,803,000,000 9,971,000,000 
      fees and other revenues
    4,443,000,000 4,509,000,000 4,380,000,000 4,137,000,000 3,895,000,000 3,928,000,000 3,889,000,000 3,647,000,000 3,326,000,000 3,045,000,000 3,198,000,000 3,305,000,000 3,071,000,000 2,857,000,000 2,728,000,000 2,757,000,000 2,538,000,000 2,638,000,000 2,532,000,000 2,451,000,000 2,341,000,000 2,337,000,000 2,174,000,000 2,072,000,000 2,178,000,000 2,240,000,000 2,285,000,000 2,388,000,000 2,450,000,000 
      net investment income
    202,000,000 339,000,000 233,000,000 236,000,000 238,000,000 277,000,000 85,000,000 321,000,000 290,000,000 290,000,000 321,000,000 278,000,000 277,000,000 212,000,000 204,000,000 325,000,000 414,000,000 380,000,000 468,000,000 310,000,000 391,000,000 371,000,000 297,000,000 223,000,000 353,000,000 355,000,000 349,000,000 340,000,000 346,000,000 
      total revenues
    68,494,000,000 72,472,000,000 69,748,000,000 67,178,000,000 65,502,000,000 65,649,000,000 63,694,000,000 60,523,000,000 57,255,000,000 51,114,000,000 49,048,000,000 48,586,000,000 46,517,000,000 45,751,000,000 45,280,000,000 45,480,000,000 44,005,000,000 45,688,000,000 44,288,000,000 43,131,000,000 40,971,000,000 41,712,000,000 40,955,000,000 39,265,000,000 38,469,000,000 38,245,000,000 38,556,000,000 38,819,000,000 37,946,000,000 
      yoy
    4.57% 10.39% 9.50% 11.00% 14.40% 28.44% 29.86% 24.57% 23.08% 11.72% 8.32% 6.83% 5.71% 0.14% 2.24% 5.45% 7.41% 9.53% 8.14% 9.85% 6.50% 9.07% 6.22% 1.15% 1.38%     
      qoq
    -5.49% 3.91% 3.83% 2.56% -0.22% 3.07% 5.24% 5.71% 12.01% 4.21% 0.95% 4.45% 1.67% 1.04% -0.44% 3.35% -3.68% 3.16% 2.68% 5.27% -1.78% 1.85% 4.30% 2.07% 0.59% -0.81% -0.68% 2.30%  
      benefits and expenses
                                 
      pharmacy and other service costs
    54,100,000,000 57,795,000,000 55,530,000,000 53,268,000,000 48,398,000,000 49,021,000,000 47,565,000,000 44,492,000,000 41,431,000,000 35,261,000,000 33,639,000,000 33,442,000,000 31,459,000,000 32,094,000,000 31,777,000,000 31,150,000,000 29,813,000,000 31,247,000,000 30,070,000,000 29,001,000,000 27,235,000,000 27,059,000,000 26,624,000,000 25,611,000,000 24,190,000,000 24,103,000,000 24,552,000,000 24,963,000,000 24,050,000,000 
      medical costs and other benefit expenses
    7,924,000,000 8,260,000,000 7,842,000,000 7,749,000,000 10,498,000,000 10,166,000,000 9,527,000,000 9,515,000,000 9,440,000,000 9,280,000,000 8,927,000,000 9,034,000,000 9,046,000,000 7,992,000,000 7,754,000,000 8,192,000,000 8,268,000,000 8,743,000,000 8,330,000,000 8,484,000,000 8,005,000,000 8,847,000,000 8,429,000,000 7,112,000,000 8,322,000,000 7,889,000,000 7,734,000,000 7,576,000,000 7,620,000,000 
      selling, general and administrative expenses
    3,722,000,000 3,609,000,000 3,362,000,000 3,433,000,000 4,213,000,000 3,865,000,000 3,590,000,000 3,684,000,000 3,705,000,000 4,062,000,000 3,788,000,000 3,434,000,000 3,538,000,000 3,483,000,000 3,148,000,000 3,256,000,000 3,299,000,000 3,662,000,000 3,093,000,000 2,996,000,000 3,279,000,000 3,966,000,000 3,301,000,000 3,407,000,000 3,398,000,000 3,957,000,000 3,413,000,000 3,380,000,000 3,303,000,000 
      amortization of acquired intangible assets
    390,000,000 463,000,000 436,000,000 422,000,000 422,000,000 424,000,000 436,000,000 420,000,000 423,000,000 451,000,000 454,000,000 455,000,000 459,000,000 457,000,000 460,000,000 501,000,000 458,000,000 499,000,000 501,000,000 503,000,000 495,000,000 495,000,000 493,000,000 496,000,000 498,000,000 735,000,000 734,000,000 737,000,000 743,000,000 
      total benefits and expenses
    66,136,000,000 70,127,000,000 67,170,000,000 64,872,000,000 63,531,000,000 63,476,000,000 61,118,000,000 58,111,000,000 54,999,000,000 49,054,000,000 46,808,000,000 46,365,000,000 44,502,000,000 44,026,000,000 43,139,000,000 43,099,000,000 41,838,000,000 44,151,000,000 41,994,000,000 40,984,000,000 39,014,000,000 40,367,000,000 38,847,000,000 36,626,000,000 36,408,000,000 36,684,000,000 36,433,000,000 36,656,000,000 35,716,000,000 
      income from operations
    2,358,000,000 2,345,000,000 2,578,000,000 2,306,000,000 1,971,000,000 2,173,000,000 2,576,000,000 2,412,000,000 2,256,000,000 2,060,000,000 2,240,000,000 2,221,000,000 2,015,000,000 1,725,000,000 2,141,000,000 2,381,000,000 2,167,000,000 1,537,000,000 2,294,000,000 2,147,000,000 1,957,000,000 1,345,000,000 2,108,000,000 2,639,000,000 2,061,000,000 1,561,000,000 2,123,000,000 2,163,000,000 2,230,000,000 
      yoy
    19.63% 7.92% 0.08% -4.39% -12.63% 5.49% 15.00% 8.60% 11.96% 19.42% 4.62% -6.72% -7.01% 12.23% -6.67% 10.90% 10.73% 14.28% 8.82% -18.64% -5.05% -13.84% -0.71% 22.01% -7.58%     
      qoq
    0.55% -9.04% 11.80% 17.00% -9.30% -15.64% 6.80% 6.91% 9.51% -8.04% 0.86% 10.22% 16.81% -19.43% -10.08% 9.88% 40.99% -33.00% 6.85% 9.71% 45.50% -36.20% -20.12% 28.04% 32.03% -26.47% -1.85% -3.00%  
      operating margin %
    3.44% 3.24% 3.70% 3.43% 3.01% 3.31% 4.04% 3.99% 3.94% 4.03% 4.57% 4.57% 4.33% 3.77% 4.73% 5.24% 4.92% 3.36% 5.18% 4.98% 4.78% 3.22% 5.15% 6.72% 5.36% 4.08% 5.51% 5.57% 5.88% 
      interest expense and other
    -357,000,000 -362,000,000 -347,000,000 -337,000,000 -362,000,000 -362,000,000 -376,000,000 -375,000,000 -322,000,000 -360,000,000 -365,000,000 -363,000,000 -358,000,000 -324,000,000 -304,000,000 -301,000,000 -299,000,000 -293,000,000 -303,000,000 -298,000,000 -314,000,000 -337,000,000 -336,000,000 -374,000,000 -391,000,000 -391,000,000 -411,000,000 -428,000,000 -452,000,000 
      gain on sale of businesses
    11,000,000 19,750,000 38,000,000  41,000,000     -1,478,000,000 -21,000,000   -73,000,000 1,735,000,000               
      net investment gains
    258,000,000 19,000,000 26,000,000 52,000,000                          
      income before income taxes
    2,270,000,000 1,817,000,000 2,295,000,000 2,021,000,000 1,648,000,000 2,009,000,000 1,192,000,000 1,989,000,000 79,000,000 188,000,000 1,840,000,000 1,884,000,000 1,601,000,000 1,328,000,000 3,491,000,000 1,985,000,000 1,549,000,000 1,312,000,000 2,059,000,000 1,898,000,000 1,513,000,000 5,378,000,000 1,804,000,000 2,289,000,000 1,397,000,000 1,261,000,000 1,763,000,000 1,758,000,000 1,788,000,000 
      total income taxes
    409,000,000 543,000,000 322,000,000 389,000,000 239,000,000 473,000,000 367,000,000 360,000,000 291,000,000 -919,000,000 391,000,000 374,000,000 295,000,000 130,000,000 713,000,000 413,000,000 351,000,000 179,000,000 424,000,000 422,000,000 342,000,000 1,236,000,000 406,000,000 529,000,000 208,000,000 277,000,000 409,000,000 348,000,000 416,000,000 
      net income
    1,861,000,000 1,274,000,000 1,973,000,000 1,632,000,000 1,409,000,000 1,536,000,000 825,000,000 1,629,000,000 -212,000,000 1,107,000,000 1,449,000,000 1,510,000,000 1,306,000,000 1,198,000,000 2,778,000,000 1,572,000,000 1,198,000,000 1,133,000,000 1,635,000,000 1,476,000,000 1,171,000,000 4,142,000,000 1,398,000,000 1,760,000,000 1,189,000,000 984,000,000 1,354,000,000 1,410,000,000 1,372,000,000 
      yoy
    32.08% -17.06% 139.15% 0.18% -764.62% 38.75% -43.06% 7.88% -116.23% -7.60% -47.84% -3.94% 9.02% 5.74% 69.91% 6.50% 2.31% -72.65% 16.95% -16.14% -1.51% 320.93% 3.25% 24.82% -13.34%     
      qoq
    46.08% -35.43% 20.89% 15.83% -8.27% 86.18% -49.36% -868.40% -119.15% -23.60% -4.04% 15.62% 9.02% -56.88% 76.72% 31.22% 5.74% -30.70% 10.77% 26.05% -71.73% 196.28% -20.57% 48.02% 20.83% -27.33% -3.97% 2.77%  
      net income margin %
    2.72% 1.76% 2.83% 2.43% 2.15% 2.34% 1.30% 2.69% -0.37% 2.17% 2.95% 3.11% 2.81% 2.62% 6.14% 3.46% 2.72% 2.48% 3.69% 3.42% 2.86% 9.93% 3.41% 4.48% 3.09% 2.57% 3.51% 3.63% 3.62% 
      less: net income attributable to noncontrolling interests
    207,000,000 40,000,000 105,000,000 100,000,000 86,000,000 112,000,000 86,000,000 81,000,000 65,000,000 78,000,000 41,000,000 50,000,000 39,000,000 29,000,000 21,000,000 13,000,000 15,000,000 17,000,000 14,000,000 9,000,000 10,000,000 7,000,000 10,000,000 6,000,000 8,000,000 7,000,000 3,000,000 2,000,000 4,000,000 
      shareholders' net income
    1,654,000,000 1,234,000,000 1,868,000,000 1,532,000,000 1,323,000,000    -277,000,000 1,029,000,000 1,408,000,000 1,460,000,000 1,267,000,000 1,169,000,000 2,757,000,000 1,559,000,000 1,183,000,000 1,116,000,000 1,621,000,000 1,467,000,000 1,161,000,000         
      shareholders' net income per share
                                 
      basic
    6.3 4.68 7.02 5.76 4.88 5.12 2.65 5.51 -0.97 3.54 4.79 4.96 4.28 3.94 9.07 4.95 3.71             
      diluted
    6.26 4.66 6.98 5.71 4.85 5.07 2.63 5.45 -0.97 3.5 4.74 4.92 4.24 3.88 8.97 4.9 3.68             
      net investment losses
        -2,000,000                         
      loss on sale of businesses
         -26,500,000 -87,000,000  -19,000,000                     
      net realized investment losses
         -701,250,000 -921,000,000  -1,836,000,000 -11,000,000 -14,000,000  -56,000,000                 
      shareholders’ net income
         502,500,000 739,000,000 1,548,000,000              1,080,750,000 1,388,000,000 1,754,000,000 1,181,000,000 977,000,000 1,351,000,000 1,408,000,000 1,368,000,000 
      net realized investment gains
           -48,000,000    26,000,000   -81,000,000 -95,000,000 -319,000,000 68,000,000 68,000,000 59,000,000 1,000,000 167,000,000 32,000,000 38,000,000 -88,000,000 93,000,000 51,000,000 23,000,000 10,000,000 
      debt extinguishment costs
                       -10,000,000 -131,000,000   -14,000,000 -185,000,000     
      shareholders’ net income per share
                                 
      basic
                     3.11 4.84 4.3 3.33 11.4 3.81 4.77 3.19 2.64 3.6 3.73 3.61 
      diluted
                     3.08 4.8 4.25 3.3 11.3 3.78 4.73 3.15 2.61 3.57 3.7 3.56 
      the accompanying notes to the consolidated financial statements (unaudited) are an integral part of these statements.
                                 
    Balance Sheets:
    Quarterly
    Annual
      Unit: USD2026-03-31 2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 
                                   
        assets
                                   
        cash and cash equivalents
      7,040,000,000 118,000,000 6,025,000,000 4,329,000,000 8,334,000,000 164,000,000 5,888,000,000 6,788,000,000 8,439,000,000 303,000,000 8,497,000,000 9,585,000,000 7,935,000,000 5,924,000,000 7,079,000,000 4,421,000,000 4,424,000,000 5,081,000,000 3,483,000,000 3,821,000,000 6,505,000,000 10,182,000,000 5,344,000,000 7,185,000,000 4,452,000,000  4,577,000,000 3,610,000,000 4,976,000,000 
        investments
      812,000,000  883,000,000 813,000,000 727,000,000  864,000,000 1,068,000,000 1,108,000,000  1,046,000,000 872,000,000 914,000,000 905,000,000 783,000,000 754,000,000 731,000,000 920,000,000 1,374,000,000 1,305,000,000 1,477,000,000 1,331,000,000 1,324,000,000 1,190,000,000 973,000,000  1,371,000,000 1,665,000,000 1,662,000,000 
        accounts receivable
      26,607,000,000  31,709,000,000 31,148,000,000 26,929,000,000  27,846,000,000 25,111,000,000 20,563,000,000  19,083,000,000 18,333,000,000 17,704,000,000 17,218,000,000 17,275,000,000 18,290,000,000 16,003,000,000 15,071,000,000 16,250,000,000 15,462,000,000 13,588,000,000 12,191,000,000 13,488,000,000 12,694,000,000 11,735,000,000  11,719,000,000 11,700,000,000 10,941,000,000 
        inventories
      5,831,000,000  5,632,000,000 5,967,000,000 5,176,000,000  5,083,000,000 5,173,000,000 4,630,000,000  4,416,000,000 4,514,000,000 4,211,000,000 4,777,000,000 4,017,000,000 3,781,000,000 3,500,000,000 3,722,000,000 3,020,000,000 3,042,000,000 2,919,000,000 3,165,000,000 2,657,000,000 2,712,000,000 2,565,000,000  2,160,000,000 2,298,000,000 2,382,000,000 
        other current assets
      2,742,000,000 29,000,000 2,486,000,000 2,466,000,000 2,389,000,000 103,000,000 2,667,000,000 2,664,000,000 2,263,000,000 6,000,000 1,476,000,000 1,407,000,000 1,263,000,000 1,296,000,000 1,016,000,000 1,124,000,000 1,042,000,000 1,283,000,000 1,360,000,000 1,381,000,000 1,065,000,000 930,000,000 1,722,000,000 1,311,000,000 1,733,000,000 4,000,000 1,341,000,000 1,436,000,000 1,175,000,000 
        total current assets
      43,032,000,000 147,000,000 46,735,000,000 44,723,000,000 43,555,000,000 267,000,000 49,222,000,000 46,215,000,000 43,357,000,000 309,000,000 34,518,000,000 34,711,000,000 32,027,000,000 30,120,000,000 30,170,000,000 37,422,000,000 35,393,000,000 36,134,000,000 25,487,000,000 25,011,000,000 25,554,000,000 27,799,000,000 34,557,000,000 34,880,000,000 30,877,000,000 34,000,000 21,168,000,000 20,709,000,000 21,136,000,000 
        long-term investments
      18,902,000,000  18,483,000,000 15,662,000,000 15,350,000,000  15,270,000,000 15,944,000,000 16,025,000,000  18,974,000,000 18,967,000,000 19,010,000,000 16,288,000,000 16,273,000,000 16,724,000,000 17,693,000,000 18,438,000,000 23,756,000,000 23,622,000,000 22,821,000,000 23,262,000,000 21,952,000,000 21,338,000,000 20,608,000,000  28,904,000,000 28,180,000,000 27,257,000,000 
        reinsurance recoverables
      4,073,000,000  4,207,000,000 4,297,000,000 4,375,000,000  4,557,000,000 4,595,000,000 4,672,000,000  4,920,000,000 5,143,000,000 5,286,000,000 4,743,000,000 4,826,000,000 4,874,000,000 4,937,000,000 4,970,000,000 5,035,000,000 5,114,000,000 5,175,000,000 5,200,000,000 4,898,000,000 4,942,000,000 5,047,000,000  5,274,000,000 5,324,000,000 5,385,000,000 
        property and equipment
      3,704,000,000  3,650,000,000 3,621,000,000 3,681,000,000  3,594,000,000 3,551,000,000 3,607,000,000  3,924,000,000 3,884,000,000 3,837,000,000 3,774,000,000 3,744,000,000 3,659,000,000 3,661,000,000 3,692,000,000 4,070,000,000 4,078,000,000 4,114,000,000 4,205,000,000 4,203,000,000 4,255,000,000 4,317,000,000  4,448,000,000 4,538,000,000 4,523,000,000 
        goodwill
      45,534,000,000  44,924,000,000 44,375,000,000 44,372,000,000  44,374,000,000 44,258,000,000 44,258,000,000  45,810,000,000 45,811,000,000 45,811,000,000 45,811,000,000 45,807,000,000 45,810,000,000 45,804,000,000 45,811,000,000 46,056,000,000 46,063,000,000 44,635,000,000 44,648,000,000 44,685,000,000 44,590,000,000 44,584,000,000  44,462,000,000 44,449,000,000 44,537,000,000 
        other intangible assets
      27,318,000,000  28,975,000,000 28,671,000,000 29,045,000,000  29,791,000,000 30,176,000,000 30,491,000,000  31,324,000,000 31,713,000,000 32,102,000,000 32,492,000,000 32,885,000,000 33,276,000,000 33,714,000,000 34,102,000,000 34,615,000,000 35,007,000,000 34,792,000,000 35,179,000,000 35,492,000,000 35,791,000,000 36,162,000,000  37,084,000,000 37,717,000,000 38,338,000,000 
        other assets
      3,253,000,000  3,389,000,000 2,929,000,000 3,003,000,000  3,180,000,000 3,276,000,000 3,293,000,000  3,147,000,000 2,501,000,000 2,563,000,000 3,426,000,000 2,480,000,000 2,628,000,000 2,541,000,000 2,728,000,000 2,715,000,000 2,654,000,000 2,551,000,000 2,687,000,000 2,480,000,000 2,529,000,000 2,517,000,000  2,379,000,000 2,318,000,000 2,276,000,000 
        separate account assets
      7,450,000,000  7,556,000,000 7,373,000,000 7,277,000,000  7,651,000,000 7,431,000,000 7,416,000,000  7,028,000,000 7,324,000,000 7,340,000,000 7,278,000,000 7,260,000,000 7,495,000,000 8,148,000,000 8,337,000,000 9,150,000,000 9,261,000,000 9,088,000,000 9,086,000,000 8,616,000,000 8,261,000,000 7,640,000,000  8,333,000,000 8,345,000,000 8,079,000,000 
        total assets
      153,266,000,000 75,723,000,000 157,919,000,000 151,651,000,000 150,658,000,000 73,771,000,000 157,639,000,000 155,446,000,000 153,119,000,000 81,564,000,000 149,645,000,000 150,054,000,000 147,976,000,000 143,932,000,000 144,209,000,000 152,630,000,000 152,610,000,000 154,889,000,000 154,251,000,000 154,207,000,000 152,081,000,000 155,451,000,000 160,044,000,000 159,628,000,000 154,711,000,000 81,544,000,000 154,847,000,000 154,401,000,000 154,348,000,000 
        liabilities
                                   
        current insurance and contractholder liabilities
      6,455,000,000  6,018,000,000 6,015,000,000 5,984,000,000  5,477,000,000 5,616,000,000 5,788,000,000  7,352,000,000 7,539,000,000 7,166,000,000 5,385,000,000 6,095,000,000 5,654,000,000 5,673,000,000 5,318,000,000 5,917,000,000 5,850,000,000 5,743,000,000 5,308,000,000 5,223,000,000 5,060,000,000 5,030,000,000  7,180,000,000 6,930,000,000 7,060,000,000 
        pharmacy and other service costs payable
      25,763,000,000  30,301,000,000 29,460,000,000 28,600,000,000  28,801,000,000 27,503,000,000 24,284,000,000  19,320,000,000 18,617,000,000 17,609,000,000 17,070,000,000 16,676,000,000 16,432,000,000 15,235,000,000 15,309,000,000 14,705,000,000 14,470,000,000 13,762,000,000 13,347,000,000        
        accounts payable
      9,879,000,000  9,346,000,000 9,938,000,000 9,136,000,000  8,515,000,000 9,275,000,000 8,118,000,000  7,673,000,000 8,072,000,000 7,360,000,000 7,775,000,000 6,870,000,000 7,142,000,000 6,632,000,000 6,655,000,000 5,659,000,000 5,647,000,000 5,640,000,000 5,478,000,000 5,327,000,000 5,413,000,000 5,585,000,000  4,502,000,000 4,517,000,000 4,488,000,000 
        accrued expenses and other liabilities
      8,980,000,000  7,695,000,000 7,078,000,000 8,032,000,000  8,920,000,000 9,003,000,000 8,857,000,000  9,668,000,000 8,499,000,000 9,174,000,000 8,006,000,000 7,986,000,000 7,742,000,000 7,833,000,000 7,322,000,000 7,356,000,000 7,212,000,000 7,921,000,000 8,515,000,000 7,153,000,000 7,991,000,000 7,585,000,000  7,196,000,000 6,713,000,000 7,361,000,000 
        short-term debt
      1,529,000,000 550,000,000 3,093,000,000 4,288,000,000 3,993,000,000 2,848,000,000 2,572,000,000 1,717,000,000 1,715,000,000 2,448,000,000 3,046,000,000 4,618,000,000 3,418,000,000 2,993,000,000 3,488,000,000 2,397,000,000 2,173,000,000 2,545,000,000 2,703,000,000 1,532,000,000 404,000,000 3,374,000,000 6,449,000,000 4,750,000,000 4,340,000,000 4,043,000,000 4,712,000,000 2,310,000,000 2,915,000,000 
        total current liabilities
      52,606,000,000 2,533,000,000 56,453,000,000 56,779,000,000 55,745,000,000 4,376,000,000 57,060,000,000 55,373,000,000 51,977,000,000 4,302,000,000 47,059,000,000 47,345,000,000 44,727,000,000 41,229,000,000 41,115,000,000 45,218,000,000 43,662,000,000 43,572,000,000 36,340,000,000 34,711,000,000 33,470,000,000 36,022,000,000 43,886,000,000 42,179,000,000 40,380,000,000 4,500,000,000 34,447,000,000 31,867,000,000 32,969,000,000 
        non-current insurance and contractholder liabilities
      9,777,000,000  10,079,000,000 10,157,000,000 10,309,000,000  10,573,000,000 10,449,000,000 10,641,000,000  11,286,000,000 11,575,000,000 11,790,000,000 11,481,000,000 11,655,000,000 11,777,000,000 12,167,000,000 12,563,000,000 16,576,000,000 16,665,000,000 16,424,000,000 16,844,000,000 16,213,000,000 16,064,000,000 15,838,000,000  20,090,000,000 20,118,000,000 20,043,000,000 
        deferred tax liabilities
      6,851,000,000  6,997,000,000 6,781,000,000 6,879,000,000  6,794,000,000 6,953,000,000 7,029,000,000  7,480,000,000 7,594,000,000 7,707,000,000 7,751,000,000 7,777,000,000 8,014,000,000 8,110,000,000 8,346,000,000 8,832,000,000 8,867,000,000 8,832,000,000 8,939,000,000 9,142,000,000 9,170,000,000 9,066,000,000  9,284,000,000 9,407,000,000 9,403,000,000 
        other non-current liabilities
      4,769,000,000 75,000,000 3,873,000,000 3,651,000,000 3,579,000,000 33,000,000 3,033,000,000 3,538,000,000 3,653,000,000 14,000,000 2,932,000,000 2,575,000,000 2,692,000,000 3,142,000,000 3,179,000,000 3,175,000,000 3,346,000,000 3,762,000,000 4,261,000,000 4,330,000,000 4,485,000,000 4,629,000,000 4,552,000,000 4,775,000,000 4,519,000,000  3,919,000,000 3,930,000,000 3,832,000,000 
        long-term debt
      29,371,000,000 30,268,000,000 30,947,000,000 26,480,000,000 26,455,000,000 28,134,000,000 30,230,000,000 30,175,000,000 31,053,000,000 27,151,000,000 28,094,000,000 28,115,000,000 29,124,000,000 28,100,000,000 28,090,000,000 30,984,000,000 31,013,000,000 31,125,000,000 31,609,000,000 31,606,000,000 31,568,000,000 29,545,000,000 29,537,000,000 31,774,000,000 32,147,000,000 29,365,000,000 34,041,000,000 36,885,000,000 37,571,000,000 
        separate account liabilities
      7,450,000,000  7,556,000,000 7,373,000,000 7,277,000,000  7,651,000,000 7,431,000,000 7,416,000,000  7,028,000,000 7,324,000,000 7,340,000,000 7,278,000,000 7,260,000,000 7,495,000,000 8,148,000,000 8,337,000,000 9,150,000,000 9,261,000,000 9,088,000,000 9,086,000,000 8,616,000,000 8,261,000,000 7,640,000,000  8,333,000,000 8,345,000,000 8,079,000,000 
        total liabilities
      110,824,000,000 34,010,000,000 115,905,000,000 111,221,000,000 110,244,000,000 32,738,000,000 115,341,000,000 113,919,000,000 111,769,000,000 35,341,000,000 103,879,000,000 104,528,000,000 103,380,000,000 98,981,000,000 99,076,000,000 106,663,000,000 106,446,000,000 107,705,000,000 106,768,000,000 105,440,000,000 103,867,000,000 105,065,000,000 111,946,000,000 112,223,000,000 109,590,000,000 36,206,000,000 110,114,000,000 110,552,000,000 111,897,000,000 
        contingencies — note 14
                                   
        shareholders' equity
                                   
        common stock
      4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 4,000,000 
        additional paid-in capital
      31,914,000,000 31,790,000,000 31,698,000,000 31,588,000,000 31,443,000,000 31,288,000,000 31,186,000,000 31,048,000,000 30,292,000,000 30,669,000,000 30,563,000,000 30,436,000,000 30,332,000,000 30,233,000,000 29,395,000,000 29,930,000,000 29,736,000,000 29,574,000,000 29,077,000,000 29,403,000,000 29,254,000,000 28,975,000,000 28,777,000,000 28,699,000,000 28,554,000,000 28,306,000,000 28,115,000,000 27,891,000,000 27,855,000,000 
        accumulated other comprehensive loss
      -3,598,000,000 -2,806,000,000 -2,799,000,000 -2,816,000,000 -2,590,000,000 -2,341,000,000 -2,163,000,000 -2,442,000,000 -2,324,000,000 -1,864,000,000 -2,119,000,000 -1,878,000,000 -1,769,000,000 -1,395,000,000 -2,009,000,000 -2,080,000,000 -1,492,000,000 -884,000,000 -1,153,000,000 -1,077,000,000 -1,231,000,000 -861,000,000 -541,000,000 -788,000,000 -1,527,000,000 -941,000,000 -858,000,000 -965,000,000 -1,282,000,000 
        retained earnings
      49,106,000,000 47,865,000,000 47,028,000,000 45,564,000,000 44,434,000,000 43,519,000,000 42,480,000,000 42,132,000,000 40,978,000,000 41,652,000,000 40,982,000,000 39,936,000,000 38,841,000,000 37,874,000,000 37,041,000,000 34,626,000,000 33,420,000,000 32,593,000,000 31,803,000,000 30,513,000,000 29,389,000,000 28,575,000,000 24,440,000,000 23,052,000,000 21,298,000,000 20,162,000,000 19,185,000,000 17,834,000,000 16,426,000,000 
        less: treasury stock, at cost
      -35,216,000,000  -34,126,000,000 -34,126,000,000 -33,065,000,000  -29,412,000,000 -29,410,000,000 -27,769,000,000  -23,739,000,000 -23,053,000,000 -22,906,000,000 -21,844,000,000 -19,390,000,000 -16,588,000,000 -15,581,000,000 -14,175,000,000 -12,316,000,000 -10,134,000,000 -9,267,000,000 -6,372,000,000 -4,648,000,000 -3,601,000,000 -3,250,000,000  -1,750,000,000 -949,000,000 -595,000,000 
        total shareholders' equity
      42,210,000,000 41,713,000,000 41,805,000,000 40,214,000,000 40,226,000,000 41,033,000,000 42,095,000,000 41,332,000,000 41,181,000,000 46,223,000,000 45,691,000,000 45,445,000,000 44,502,000,000 44,872,000,000 45,041,000,000 45,892,000,000 46,087,000,000 47,112,000,000            
        noncontrolling interests
      232,000,000  209,000,000 216,000,000 188,000,000                         
        total equity
      42,442,000,000  42,014,000,000 40,430,000,000 40,414,000,000  42,298,000,000 41,527,000,000 41,350,000,000  45,702,000,000 45,464,000,000 44,518,000,000 44,885,000,000 45,083,000,000 45,922,000,000 46,109,000,000 47,130,000,000 47,427,000,000 48,716,000,000 48,155,000,000 50,328,000,000 48,039,000,000 47,371,000,000 45,086,000,000  44,699,000,000 43,818,000,000 42,413,000,000 
        total liabilities and equity
      153,266,000,000  157,919,000,000 151,651,000,000 150,658,000,000  157,639,000,000 155,446,000,000 153,119,000,000  149,645,000,000 150,054,000,000 147,976,000,000 143,932,000,000 144,209,000,000 152,630,000,000 152,610,000,000 154,889,000,000 154,251,000,000 154,207,000,000 152,081,000,000 155,451,000,000 160,044,000,000 159,628,000,000 154,711,000,000  154,847,000,000 154,401,000,000 154,348,000,000 
        investments in subsidiaries
       61,382,000,000    62,887,000,000    69,703,000,000                77,380,000,000    
        intercompany receivable
       14,146,000,000    10,546,000,000    11,475,000,000                4,111,000,000    
        other non-current assets
       48,000,000    71,000,000    77,000,000                    
        other current liabilities
       1,983,000,000    1,528,000,000    1,854,000,000                457,000,000    
        intercompany payable
       1,134,000,000    195,000,000    3,874,000,000                2,341,000,000    
        less treasury stock, at cost
       -35,140,000,000    -31,437,000,000    -24,238,000,000                -2,193,000,000    
        total liabilities and shareholders' equity
       75,723,000,000    73,771,000,000    81,564,000,000                    
        assets of businesses held for sale
            6,874,000,000 5,411,000,000 6,354,000,000       9,052,000,000 9,693,000,000 10,057,000,000            
        liabilities of businesses held for sale
            2,775,000,000 2,259,000,000 3,215,000,000       5,851,000,000 6,116,000,000 6,423,000,000            
        contingencies — note 16
                                   
        assets of businesses held for sale, non-current
                                   
        liabilities of businesses held for sale, non-current
                                   
        redeemable noncontrolling interests
                64,000,000 62,000,000 78,000,000 66,000,000 50,000,000 45,000,000 55,000,000 54,000,000 56,000,000 51,000,000 59,000,000 58,000,000 59,000,000 34,000,000 35,000,000  34,000,000 31,000,000 38,000,000 
        other noncontrolling interests
            203,000,000 195,000,000 169,000,000  11,000,000 19,000,000 16,000,000 13,000,000 42,000,000 30,000,000 22,000,000 18,000,000 12,000,000 7,000,000 6,000,000 7,000,000 7,000,000 5,000,000 7,000,000  3,000,000 3,000,000 5,000,000 
        contingencies — note 23
                                   
        deferred policy acquisition costs
                    764,000,000 742,000,000 719,000,000 677,000,000 3,367,000,000 3,397,000,000 3,351,000,000 3,385,000,000 3,161,000,000 3,042,000,000 2,959,000,000  2,795,000,000 2,821,000,000 2,817,000,000 
        contingencies — note 18
                                   
        contingencies — note 22
                                   
        contingencies — note 15
                                   
        shareholders’ equity
                                   
        total shareholders’ equity
                        47,415,000,000 48,709,000,000 48,149,000,000 50,321,000,000 48,032,000,000 47,366,000,000 45,079,000,000 45,338,000,000 44,696,000,000 43,815,000,000 42,408,000,000 
        assets of business held for sale
                            10,022,000,000 9,788,000,000 9,419,000,000     
        liabilities of business held for sale
                            7,195,000,000 7,109,000,000 7,043,000,000     
        contingencies — note 21
                                   
        pharmacy and service costs payable
                            12,539,000,000 11,856,000,000 10,797,000,000  10,857,000,000 11,397,000,000 11,145,000,000 
        contingencies — note 19
                                   
        short-term investments
                               30,000,000    
        other noncurrent assets
                               19,000,000    
        total liabilities and shareholders’ equity
                               81,544,000,000    
        shareholders’ equity per share
                                119,520,000 115,950,000 111,520,000 
        par value per share, 0.01; shares issued, 384 million as of september 30, 2019 and 381 million as of december 31, 2018; authorized shares; 600 million.
                                   
        the accompanying notes to the consolidated financial statements (unaudited) are an integral part of these statements.
                                   
        par value per share, 0.01; shares issued, 384 million as of june 30, 2019 and 381 million as of december 31, 2018; authorized shares; 600 million.
                                   
      Cashflow Statements:
      Quarterly
      Annual
        Unit: USD2025-12-31 2025-09-30 2025-06-30 2025-03-31 2024-12-31 2024-09-30 2024-06-30 2024-03-31 2023-12-31 2023-09-30 2023-06-30 2023-03-31 2022-12-31 2022-09-30 2022-06-30 2022-03-31 2021-12-31 2021-09-30 2021-06-30 2021-03-31 2020-12-31 2020-09-30 2020-06-30 2020-03-31 2019-12-31 2019-09-30 2019-06-30 2019-03-31 
                                    
          cash flows from operating activities
                                    
          shareholders' net income
                                    
          adjustments to reconcile shareholders' net income
                                    
          to net cash from operating activities
                                    
          equity in income of subsidiaries
                                    
          dividends received from subsidiaries
                                    
          other liabilities
                                    
          other
        132,000,000 43,000,000 157,000,000 260,000,000 -412,000,000 430,000,000 164,000,000 61,000,000 385,000,000 18,000,000 133,000,000 104,000,000 188,000,000 96,000,000 48,000,000 -63,000,000 321,000,000 -95,000,000 104,000,000 84,000,000 32,000,000 81,000,000 243,000,000 144,000,000 -237,000,000 68,000,000 106,000,000 83,000,000 
          net cash from operating activities
        -1,872,000,000 3,418,000,000 -1,886,000,000 1,920,000,000 -3,018,000,000 46,000,000 265,000,000 4,840,000,000 -8,507,000,000 2,826,000,000 2,492,000,000 5,028,000,000 -4,896,000,000 3,283,000,000 1,244,000,000 2,030,000,000 -134,000,000 2,119,000,000 -296,000,000 1,093,000,000 2,517,000,000 895,000,000 3,274,000,000 1,887,000,000 -4,989,000,000 2,461,000,000 1,039,000,000 3,192,000,000 
          capital expenditures
          free cash flows
        -1,872,000,000 3,418,000,000 -1,886,000,000 1,920,000,000 -3,018,000,000 46,000,000 265,000,000 4,840,000,000 -8,507,000,000 2,826,000,000 2,492,000,000 5,028,000,000 -4,896,000,000 3,283,000,000 1,244,000,000 2,030,000,000 -134,000,000 2,119,000,000 -296,000,000 1,093,000,000 2,517,000,000 895,000,000 3,274,000,000 1,887,000,000 -4,989,000,000 2,461,000,000 1,039,000,000 3,192,000,000 
          cash flows from investing activities
                                    
          net change in amounts due from affiliates
                                    
          net proceeds from short-term investments sold
                                    
          net cash from investing activities
        8,878,000,000 -4,387,000,000 -797,000,000 1,197,000,000  -776,000,000 -640,000,000 -495,000,000 5,356,000,000 -1,337,000,000 -414,000,000 -2,983,000,000 -4,516,000,000           -269,000,000    475,000,000 
          cash flows from financing activities
                                    
          net change in amounts due to affiliates
                                    
          net change in commercial paper
                                    
          repayment of long-term debt
        -2,218,000,000 -43,000,000 -900,000,000 -700,000,000 269,000,000 -790,000,000 -2,210,000,000 145,000,000 -2,887,000,000 -80,000,000     379,000,000 -379,000,000 -4,199,000,000 901,000,000 -2,099,000,000 -589,000,000 -4,209,000,000 338,000,000 -600,000,000 -1,740,000,000 -1,000,000,000 
          net proceeds on issuance of long-term debt
        -3,000,000    4,462,000,000 1,491,000,000     -2,000,000 4,262,000,000 -5,000,000 3,470,000,000     
          issuance of common stock
        25,000,000 37,000,000 72,000,000 69,000,000 22,000,000 62,000,000 40,000,000 181,000,000 74,000,000 54,000,000 29,000,000 30,000,000 72,000,000 100,000,000 124,000,000 93,000,000 25,000,000 11,000,000 86,000,000 204,000,000 137,000,000 10,000,000 76,000,000 153,000,000 123,000,000 31,000,000 17,000,000 53,000,000 
          common dividends paid
                                    
          repurchase of common stock
        -1,001,000,000 -1,112,000,000 -1,508,000,000 -2,022,000,000 -990,000,000 -4,022,000,000 -544,000,000 -624,000,000 -154,000,000 -962,000,000 -1,733,000,000 -3,500,000,000 -1,006,000,000 -1,368,000,000 -1,421,000,000 -2,611,000,000 -916,000,000 -2,794,000,000 -1,690,000,000 -1,028,000,000 -368,000,000 -956,000,000 -447,000,000 -674,000,000 -404,000,000 -462,000,000 
          tax withholding on stock compensation and other
                                    
          net cash from financing activities
        -4,167,000,000 2,659,000,000 -1,333,000,000 -3,681,000,000 2,121,000,000 439,000,000 -2,309,000,000 -2,529,000,000 766,000,000 -2,572,000,000 -435,000,000 -37,000,000 7,864,000,000            3,564,000,000    
          net increase in cash, cash equivalents and restricted cash
           -555,000,000 1,008,000,000 -273,000,000 -2,687,000,000 1,807,000,000 -2,387,000,000 -1,090,000,000 1,647,000,000 2,013,000,000      -338,000,000    -1,717,000,000 2,747,000,000 -237,000,000     
          cash, cash equivalents and restricted cash, beginning of year
                                    
          cash, cash equivalents and restricted cash, end of year
                                    
          noncash investing and financing activities:
                                    
          net amounts due from affiliates settled through capital transactions
                                    
          principal
                                    
          1,000 million
                                    
          750 million
                                    
          1,250 million
                                    
          1,500 million
                                    
          debt extinguishment costs
                        -10,000,000 10,000,000 131,000,000 -28,000,000 14,000,000 185,000,000     
          payments for debt extinguishment
                        10,000,000 -10,000,000 -126,000,000 31,000,000 -20,000,000 -192,000,000     
          net amounts due to/(from) affiliates settled through capital transactions
                                    
          700 million
                                    
          800 million
                                    
          adjustments to reconcile shareholders' net income to net cash from operating activities
                                    
          equity in income from subsidiaries
                                    
          gain on sale of businesses
                                    
          proceeds from divestiture of businesses
                                    
          net change in amounts due to/from affiliates
                                    
          repayment of term loan
                                   
          net proceeds on issuance of term loan
                                  
          common stock dividend paid
        -396,000,000 -402,000,000 -401,000,000 -412,000,000  -390,000,000 -392,000,000 -401,000,000  -362,000,000 -362,000,000 -368,000,000  -341,000,000 -352,000,000 -357,000,000  -330,000,000 -342,000,000 -345,000,000         
          net income
         1,973,000,000 1,632,000,000 1,409,000,000  825,000,000 1,629,000,000 -212,000,000  1,449,000,000 1,510,000,000 1,306,000,000  2,778,000,000 1,572,000,000 1,198,000,000  1,635,000,000 1,476,000,000 1,171,000,000  1,398,000,000 1,760,000,000 1,189,000,000  1,354,000,000 1,410,000,000 1,372,000,000 
          adjustments to reconcile net income to net cash from operating activities:
                                    
          depreciation and amortization
         697,000,000 682,000,000 674,000,000  650,000,000 738,000,000 741,000,000  766,000,000 755,000,000 749,000,000  726,000,000 759,000,000 717,000,000  734,000,000 731,000,000 715,000,000  702,000,000 694,000,000 693,000,000  913,000,000 914,000,000 897,000,000 
          investment (gains) losses
         -26,000,000                           
          deferred income tax benefit
         118,000,000 -76,000,000 -216,000,000  -152,000,000 -97,000,000 -102,000,000  -96,000,000 -99,000,000 -108,000,000                 
          (gain) loss on sale of businesses
         -38,000,000 -41,000,000                         
          net changes in assets and liabilities, net of non-operating effects:
                                    
          accounts receivable
         -513,000,000 -4,193,000,000 -2,205,000,000  -3,287,000,000 -4,626,000,000 -2,687,000,000  -772,000,000 -665,000,000 -479,000,000  430,000,000 -1,786,000,000 -983,000,000  -806,000,000 -1,813,000,000 -1,420,000,000  -689,000,000 -1,065,000,000 -1,056,000,000  -6,000,000 -769,000,000 -396,000,000 
          inventories
         334,000,000 -791,000,000 1,517,000,000  105,000,000 -543,000,000 1,015,000,000  97,000,000 -303,000,000 566,000,000  -237,000,000 -281,000,000 222,000,000  21,000,000 -123,000,000 247,000,000  55,000,000 -146,000,000 96,000,000  137,000,000 84,000,000 440,000,000 
          reinsurance recoverable and other assets
         -135,000,000 -183,000,000 -219,000,000  201,000,000 -627,000,000 68,000,000  172,000,000 37,000,000 72,000,000  189,000,000 -178,000,000 443,000,000  135,000,000 -456,000,000 40,000,000  -496,000,000 238,000,000 -210,000,000  85,000,000 -301,000,000 124,000,000 
          insurance liabilities
         -40,000,000 -76,000,000 1,778,000,000  -89,000,000 -657,000,000 532,000,000  -245,000,000 194,000,000 1,533,000,000  507,000,000 78,000,000 396,000,000  186,000,000 234,000,000 443,000,000  257,000,000 142,000,000 341,000,000  293,000,000 -63,000,000 360,000,000 
          pharmacy and other service costs payable
         842,000,000 860,000,000 135,000,000  1,159,000,000 3,183,000,000 4,637,000,000  703,000,000 1,008,000,000 539,000,000  244,000,000 1,198,000,000 -74,000,000  234,000,000 708,000,000 415,000,000         
          accounts payable and accrued expenses and other liabilities
         163,000,000 154,000,000 -1,174,000,000  -804,000,000 1,053,000,000 -1,068,000,000  699,000,000 -52,000,000 690,000,000  359,000,000 -168,000,000 34,000,000  232,000,000 -1,006,000,000 -637,000,000  -662,000,000 322,000,000 308,000,000  393,000,000 -461,000,000 91,000,000 
          proceeds from investments sold:
                                    
          debt securities and equity securities
         246,000,000 178,000,000 94,000,000  176,000,000 125,000,000 268,000,000  111,000,000 450,000,000 196,000,000  167,000,000 482,000,000 757,000,000  200,000,000 474,000,000 378,000,000  400,000,000 882,000,000 756,000,000     
          investment maturities and repayments:
                                    
          commercial mortgage loans
         108,000,000 5,000,000 85,000,000  42,000,000 33,000,000 4,000,000  4,000,000 78,000,000 4,000,000  4,000,000 4,000,000 65,000,000  31,000,000 24,000,000 72,000,000  4,000,000 5,000,000 5,000,000  5,000,000 80,000,000 89,000,000 
          other sales, maturities and repayments
         225,000,000 100,000,000 331,000,000  116,000,000 179,000,000 272,000,000  140,000,000 153,000,000 160,000,000  161,000,000 266,000,000 479,000,000  364,000,000 533,000,000 364,000,000  422,000,000 318,000,000 346,000,000  328,000,000 283,000,000 367,000,000 
          investments purchased or originated:
                                    
          property and equipment purchases
         -278,000,000 -285,000,000 -327,000,000  -399,000,000 -370,000,000 -300,000,000  -403,000,000 -397,000,000 -408,000,000  -338,000,000 -324,000,000 -288,000,000  -350,000,000 -258,000,000 -242,000,000  -252,000,000 -256,000,000 -267,000,000  -243,000,000 -303,000,000 -194,000,000 
          acquisitions, net of cash acquired
                                  
          divestitures, net of cash sold
         2,346,000,000      -14,000,000 5,000,000 22,000,000                 
          renewable energy tax credit equity investments
         -158,000,000 -235,000,000 -92,000,000                         
          deposits and interest credited to contractholder deposit funds
         39,000,000 38,000,000 36,000,000  36,000,000 41,000,000 43,000,000  31,000,000 51,000,000 45,000,000  37,000,000 41,000,000 43,000,000  36,000,000 49,000,000 47,000,000  240,000,000 262,000,000 267,000,000  233,000,000 251,000,000 247,000,000 
          withdrawals and benefit payments from contractholder deposit funds
         -64,000,000 -73,000,000 -64,000,000  -45,000,000 -70,000,000 -65,000,000  -39,000,000 -52,000,000 -48,000,000  -67,000,000 -45,000,000 -49,000,000  -43,000,000 -61,000,000 -35,000,000  -253,000,000 -228,000,000 -255,000,000  -303,000,000 -291,000,000 -251,000,000 
          net change in short-term debt, excluding term loan
                                    
          effect of foreign currency rate changes on cash, cash equivalents and restricted cash
         -5,000,000 26,000,000 9,000,000  18,000,000 -3,000,000 -9,000,000  -7,000,000 4,000,000 5,000,000  -18,000,000 -57,000,000 -23,000,000  -19,000,000 -1,000,000 -26,000,000  8,000,000 22,000,000 -37,000,000     
          net decrease in cash, cash equivalents and restricted cash
         1,685,000,000                           
          cash, cash equivalents and restricted cash january 1,
         8,931,000,000  8,337,000,000  5,976,000,000  5,548,000,000  10,245,000,000         
          cash, cash equivalents and restricted cash september 30,
                                    
          cash and cash equivalents reclassified to assets of businesses held for sale
             -624,000,000 1,035,000,000 -1,660,000,000       136,000,000 -591,000,000             
          cash, cash equivalents and restricted cash september 30, per consolidated balance sheets
                                    
          supplemental disclosure of cash information:
                                    
          income taxes paid, net of refunds
         6,000,000 210,000,000 140,000,000  272,000,000 457,000,000 110,000,000  454,000,000 849,000,000 77,000,000  435,000,000 868,000,000 43,000,000  443,000,000 1,351,000,000 122,000,000  1,218,000,000 109,000,000 81,000,000  417,000,000 1,161,000,000 29,000,000 
          interest paid
         363,000,000 301,000,000 379,000,000  394,000,000 307,000,000 336,000,000  387,000,000 310,000,000 322,000,000  308,000,000 307,000,000 308,000,000  311,000,000 308,000,000 331,000,000  369,000,000 348,000,000 395,000,000  392,000,000 488,000,000 377,000,000 
          net change in short-term debt
          1,187,000,000 -891,000,000  833,000,000 -103,000,000 -364,000,000  1,301,000,000 192,000,000 -9,000,000  -1,807,000,000 219,000,000 -463,000,000  1,161,000,000 1,502,000,000 -1,030,000,000  1,545,000,000 -773,000,000 -180,000,000  142,000,000 427,000,000 -1,048,000,000 
          cash, cash equivalents and restricted cash june 30,
                                    
          cash, cash equivalents and restricted cash june 30, per consolidated balance sheets
                                    
          investment losses
           2,000,000                         
          cash, cash equivalents and restricted cash, march 31,
           8,376,000,000    10,144,000,000    7,989,000,000    5,060,000,000    6,544,000,000    5,174,000,000     
          cash, cash equivalents and restricted cash march 31, per consolidated balance sheets
           8,376,000,000    8,484,000,000    7,989,000,000    4,469,000,000    6,544,000,000         
          realized investment losses
             921,000,000 48,000,000 1,836,000,000  14,000,000 -26,000,000 56,000,000                 
          loss on sale of businesses
             87,000,000 19,000,000                     
          cash, cash equivalents and restricted cash, september 30,
                                    
          cash, cash equivalents and restricted cash, june 30,
                                    
          net change in loans due from affiliates
                                    
          net increase in cash,cash equivalents and restricted cash
                                    
          cash and cash equivalents, beginning of year
                                    
          realized investment losses (gains)
                             -32,000,000 -38,000,000 88,000,000     
          deferred policy acquisition costs
                     -22,000,000 -64,000,000 -41,000,000  -65,000,000 -57,000,000 -60,000,000  -67,000,000 -39,000,000 -138,000,000  -63,000,000 -48,000,000 -51,000,000 
          realized investment (gains) losses
                      95,000,000 319,000,000  -68,000,000 -59,000,000 -1,000,000      -51,000,000 -23,000,000 -10,000,000 
          deferred income tax
                      -29,000,000 -138,000,000  -24,000,000 -45,000,000 -35,000,000  -81,000,000 -98,000,000 -161,000,000     
          divestiture, net of cash sold
                      -57,000,000             
          net cash (used in) investing activities
                      -408,000,000 -324,000,000  -710,000,000 -2,307,000,000 -717,000,000  -938,000,000    -304,000,000   
          net cash (used in) financing activities
                      -916,000,000 -2,171,000,000  -1,728,000,000 -62,000,000 -4,051,000,000  -1,682,000,000 -312,000,000 -1,818,000,000   -1,773,000,000 -2,534,000,000 
          net (decrease) in cash, cash equivalents and restricted cash
                      -137,000,000 -488,000,000    -3,701,000,000         
          net change in loans due to (from) affiliates
                                    
          short-term investment purchased
                                    
          proceeds on issuance of commercial paper
                                    
          net increase in cash and cash equivalents
                                -965,000,000 967,000,000 -1,366,000,000 1,121,000,000 
          cash and cash equivalents, end of year
                                    
          cash reclassified to assets of business held for sale
                             -380,000,000 179,000,000 -597,000,000     
          shareholders’ net income
                                    
          adjustments to reconcile shareholders’ net income
                                    
          pharmacy and service costs payable
                             429,000,000 1,247,000,000 408,000,000  -503,000,000 269,000,000 444,000,000 
          cash, cash equivalents, and restricted cash january 1,
                             5,411,000,000     
          cash, cash equivalents, and restricted cash september 30, per consolidated balance sheets
                                    
          cash, cash equivalents, and restricted cash june 30, per consolidated balance sheets
                                    
          cash, cash equivalents, and restricted cash march 31, per consolidated balance sheets
                               4,577,000,000     
          * as described in note 4 to the consolidated financial statements, on december 20, 2018, old cigna became a wholly-owned subsidiary of cigna, and cigna became the registrant.
                                    
          deferred income tax (benefit) expense
                                 -159,000,000 -79,000,000 -162,000,000 
          debt and equity securities
                                 603,000,000 565,000,000 1,471,000,000 
          effect of foreign currency rate changes on cash and cash equivalents
                                 -17,000,000 2,000,000 -12,000,000 
          cash and cash equivalents, january 1,
                                 3,855,000,000 
          cash and cash equivalents, september 30,
                                    
          the accompanying notes to the consolidated financial statements (unaudited) are an integral part of these statements.
                                    
          cash and cash equivalents, june 30,
                                    
          cash and cash equivalents, march 31,
                                   4,976,000,000